当代物流学习题2

PART IIIEXAMINATION QUESTIONSCHAPTER 1: LOGISTICS AND THE SUPPLY CHAINMultiple Choice Questions1.Logistics as a percentage of U.S. Gross Domestic Product is approximately (within2%):a.5%b.10%c.15%d.20%e.none of the above(b; p. 4)2.Logistics clearly contributes to ___________ and ___________ utility.a.time; placeb.form; timec.place; formd.possession; timee.none of the above(a; p. 4)3.___________ utility refers to the value or usefulness that comes from a customerbeing able to take possession of a product.a.timeb.placec.formd.possession(d; p. 4)4.___________ utility refers to having products available where they are needed bycustomers.a.possessionb.timec.placed.form(c; p. 5)5.All of the following terms have been used to refer to business logistics except:a.business logisticsb.industrial distributionc.logistics managementd.physical distributione.all of the above are correct(e; p. 5)6.“How well a company does what it says it’s going to do” represents ___________.a.efficiencyb.productivityc.leading edge logisticsd.effectiveness(d; p. 6)7.Every customer getting the same type and levels of logistics service refers to___________.a.tailored logisticsb.mass logisticsc.effectivenessd.efficiency(b; p. 7)8.Which of the following is not a reason for the increased importance of logistics?a.growing power of manufacturersb.reduction in economic regulationc.globalization of traded.technological advances(a; pp. 8–10)9.What logistics “outsider” developed the concept of the value chain?a.Donald Bowersoxb.Gus Pagonisc.Michael Porterd.Michael Hammer(c; p. 8)10.The ___________ approach indicates that a company’s objectives can be realized byrecognizing the mutual interdependence of major functional areas.a.supply chainb.systemsc.interfunctionalityd.total cost(b; p. 10)11.The movement and storage of materials into a firm refers to:a.physical distributionb.materials managementc.materials handlingd.inbound logistics(d; p. 10)12.The movement and storage of materials within a firm refers to:a.physical distributionb.inbound logisticsc.materials managementd.procurement(c; p. 10)13.Logistics managers use the ___________ approach to coordinate inbound logistics,materials management, and physical distribution in a cost efficient manner.a.total costb.supply chainc.mass logisticsd.interfunctional(a; p. 11)14.A cost trade-off is a situation where:a.all costs react according to their individual degrees of inflation in the economyb.all costs are reflected as a percentage variation from standard costsc.some costs increase, some decrease, and the net effect is that total costsdecreased.some costs are eliminated by efficient management controls(c; p. 13)15.The cash flow associated with holding inventory is known as inventory ___________.a.turnoverb.valuationc.stockd.float(d; p. 14)16.__________ refers to one location where customers can purchase products from twoor more brand-name retailers.a.intensive distributionb.co-brandingc.co-generationd.selective distribution(b; p. 14)17.Phantom freight refers to:a.paying more for transportation than the actual costte shipmentsc.shipments accepted by non-certified carriersd.freight that “disappears” in transit(a; pp. 15–16)18.Freight absorption refers to:a. a special rate to cover increasing fuel costsb.rates that are higher than other carriers chargec.the ability of cardboard to absorb moistured.transportation payments lower than the actual costs incurred to ship theproduct(d; p. 16)nded costs refer to:a. a product that is shipped via surface transportb. a product that is quoted cost on delivery (COD)c. a prepaid shipmentd. a price that includes both the cost of the product plus transportation to thebuyer(d; p. 15)20.___________ is the excess freight bill paid by customers who live near the shippingpoint.a.freight absorptionb.delivered pricec.phantom freightnded price(c; p. 15)21.In FOB origin pricing, all of the following are true except:a.prices quoted do not include transportation to the consigneeb.marketers can adopt uniform prices on a regional or national basisc.consignees must arrange for the transportation of the purchased productd.the seller always receives the same net from each sale(b; p. 15)22.___________ refers to a situation where the applicable charges are paid at the time ashipment is tendered to a carrier.a.freight prepaidb.freight absorptionc.phantom freightd.FOB origin(a; p. 16)23.___________ refers to charges being paid at the time of shipment delivery.a.freight absorptionb.freight yieldc.freight collectd.FOB destination(c; p. 16)24.The four basic components of the marketing mix include all of the following except:a.priceb.productionc.productd.place(b; p. 14)25.The most common interface between production and logistics generally involves:a.the use of plastic versus wood palletsb.the mode of transportationc.shipment pricingd.the length of production runs(d; p. 18)26.___________ refers to the delay of value-added activities such as assembly,production, and packaging to the latest possible time.a.building blocksb.deferralc.demurraged.postponement(d; p. 19)27.The ownership channel consists of all parties except:a.customersb.manufacturersc.wholesalersd.retailers(a; p. 19)28.The ____________ channel handles the physical flow of product.a.ownershipb.negotiationsc.logisticsd.promotions(c; p. 19)29.Which channel covers the movement of title to the goods?a.promotionsb.logisticsc.financed.ownership(d; p. 21)30.Which of the following is not part of the marketing channel?a.the logistics channelb.the negotiations channelc.the promotion channeld.the finance channele.all are part of the marketing channel(e; p. 19)31.Channel intermediaries:a.assume temporary ownership of the goodsb.fill nichesc.disappear as the market becomes organizedd.tend to lack focus(b; p. 24)32.Intermediaries in the marketing channel perform all of the following functions except:a.supply informationb.match buyers and sellersc.assume temporary ownership of the goodsd.develop and fill niches(c; pp. 23–24)33.The most costly logistics activity in many firms is ____________.a.industrial packagingb.warehousing managementc.order managementd.transportation management(d; p. 27)34.____________ is bringing together similar stocks from different sources.a.accumulatingb.assortingc.auditingd.allocating(a; p. 23)35.____________ refers to breaking a homogenous supply into smaller lots.a.sorting outb.allocatingc.accumulatingd.assorting(b; p. 23)True-False Questions1.Absolute and relative logistics costs in relation to Gross Domestic Product vary fromcountry to country. (True; p. 4)2.Logistics clearly contributes to time and form utility. (False; p. 4)3.The current definition of logistics, as promulgated by the Council of LogisticsManagement, suggests that logistics is part of the supply chain process. (True; p. 6)4.The purpose of logistics is to maximize customer service. (False; p. 7)5.Logistical principles apply only to for-profit organizations. (False; p. 7)6.Two of the five primary activities in the value chain are inbound logistics andoutbound logistics. (True; pp. 8–9)7.The key aspect of the total cost approach is to maximize customer satisfaction. (False;p. 13)8.The Internet has done little to improve logistical effectiveness and efficiency. (False;p. 9)9.Stock-keeping units (SKUs) are the same as line items of inventory. (True; p.10)10.Inbound logistics refers to the movement and storage of materials into a firm. (True; p.10)11.Inbound logistics is synonymous with materials management. (False; p. 10)12.Interfunctional logistics attempts to coordinate inbound logistics, materials manage-ment, and physical distribution in a cost efficient manner that supports anorganization’s customer service objectives. (False; p. 10)mon sense is one of the keys to being an effective logistics manager. (True; p.11)14.The key to the total cost approach is that all relevant cost items are consideredsimultaneously when making a decision. (True; p. 13)15.Logistics offers many companies an important route for creating marketingsuperiority. (True; p.14)16.Co-branding is a retailing strategy that is associated with place decisions. (True; p. 14)17.As a general rule, marketers prefer FOB origin pricing rather than FOB destinationpricing. (False; pp. 15–16)18.Phantom freight and freight absorption are associated with FOB origin pricing. (False;pp. 15–16)19.It is better for a logistics manager to be a generalist rather than a specialist. (False; p.27)20.Stockouts refer to a situation where a company is out of an item at the same time thatthere is demand for that item. (True; p. 18)21.Long production runs sometimes result in excessive inventory of products withlimited demand for them. (True; p. 18)22.Intermediaries assume ownership of goods while the y’re in the marketing channel.(False; p. 24)23.Channel members are usually more concerned about sellers’ needs than with buyers’needs. (False; p. 20)24.The negotiations channel is the one where buy and sell agreements are reached. (True;p. 21)25.There is no linkage between the promotions and logistics channel. (False; pp. 22–23)26.The most significant contribution that the logistics channel makes to the overallchannel process is the sorting function. (True; p. 23)27.The sorting function has four steps. (True; p. 23)28.The sorting function takes place between retailers and the consumer. (False; p. 23)29.A broker is a type of intermediary often associated with the negotiations channel.(True; p 24.)30.In channel negotiations, all parties are presumed to have equal bargaining strength.(False; pp. 20-21)31.Freight forwarders are the most common intermediary in the logistics channel. (True;p. 24)32.Returned products represent one type of activity in the logistical channel. (True; p. 27)33.The key to total cost analysis is to make sure that either transportation or inventorycosts are minimized. (False; p. 13)34.There are relatively few opportunities for employment in the logistics sector. (False; p.27)35.The logistics channel is the most important of the marketing channels. (False; p. 19)。