用英语谈生意售后服务篇
售后服务 英文作文
售后服务英文作文After-sales Service。
After-sales service is an important aspect of any business. It refers to the support and assistance providedto customers after they have purchased a product or service. This can include things like repairs, maintenance, and customer service.There are several reasons why after-sales service is important. Firstly, it helps to build customer loyalty. When a customer knows that they can rely on a company to provide support and assistance after a purchase, they are more likely to return to that company in the future. This can help to build long-term relationships with customersand increase customer retention.Secondly, after-sales service can help to build a company's reputation. If a company is known for providing excellent after-sales service, it can help to enhance itsbrand image and attract new customers. On the other hand, poor after-sales service can damage a company's reputation and lead to negative word-of-mouth.In addition, after-sales service can also help to increase customer satisfaction. If a customer encounters a problem with a product or service, knowing that they can rely on the company to provide assistance can help to alleviate their concerns and ensure that they are happy with their purchase.There are several ways in which companies can provide after-sales service. This can include things like offering warranties and guarantees, providing a customer service hotline, and offering repairs and maintenance services. In addition, companies can also use technology to enhance their after-sales service, such as by providing online support and assistance.In conclusion, after-sales service is an important aspect of any business. It can help to build customer loyalty, enhance a company's reputation, and increasecustomer satisfaction. By providing support and assistance to customers after a purchase, companies can build long-term relationships with their customers and ensure their continued success.。
售后服务英语作文模板
售后服务英语作文模板英文回答：Customer Service。
Customer service is the support provided to customers after they have purchased a product or service. It includes responding to customer inquiries, resolving complaints, and providing technical support. The goal of customer service is to ensure customer satisfaction and build a strong relationship with the customer.There are many different channels that customers can use to contact customer service, including phone, email, chat, and social media. The best channel for customer service will depend on the nature of the inquiry or complaint. For example, if the customer has a simple question, they may prefer to use email or chat. If they have a complex issue, they may prefer to speak to a customer service representative on the phone.Customer service representatives should be knowledgeable, helpful, and patient. They should be able to understand the customer's needs and provide a solution that meets those needs. They should also be able to handledifficult customers in a professional and respectful manner.In addition to providing support to customers, customer service representatives can also gather feedback from customers. This feedback can be used to improve the product or service, as well as the customer service process.Customer service is an important part of any business.It can help to build customer loyalty, increase sales, and improve the overall reputation of the business.Key Elements of Customer Service。
英语短对话—售后服务
Situation 1Background:You bought a camera which is not focusing at all. But the warranty period has passed. You complain to the shop. And the shop will replace it as you are a regular customerMember:Shop assistant,CustomerWords and expressions:receipt, not focus,the warranty period,work properly,suffer some damages,a regular customer, give you a replacementDialogue：Shop assistant:Can I help you?Customer:Yes.Once,I bought a camera in you store and used it for some time, but now the camera don't work properly,it's not focusing at all! I would like to give me a replacement!Shop assistant:Let me have a look.Em,yes,it can't workwell!It's a production problem,indeed!Customer:In fact, I used it carefully and took care of it properly by the instruction book.So it don't have a polish in the surface!Shop assistant:Eh,it get a good protection. Can you give me the receipt[ri'si:t]（发票）?Customer:Here it is!Shop assistant:Oh ,I am sorry!It past the warranty ['wɔrənti, ] period ['piəriəd]（保修期）.We can't provide the after-sales service for you!Customer:Yes, It's my fault!But you can look for the record of my expenditure [iks'penditʃə]（消费）in your compture !As a matter of fact,I'm the member of your store! As a regular customer ,can I get a extra privilege ['privilidʒ]（特权）?Shop assistant:Please wait seconds! Yes,and you have a good credit expenditure [iks'penditʃə] in our store!So,em,we can give you a privilege that we will give a replacement for you!What's more,we need more cooperation [kəu,ɔpə'reiʃən]（合作）in the future!Customer:Yeah,I will look for more production I need in you store because of the reputation of your store!Thanks for your good service and extra help!Shop assistant:It's my pleasure!Customer:See you late!Shop assistant:See you!。
用简单英语谈生意EZ Business Talk
用简单英语谈生意EZ Business Talk谈“生意”才是目的，“说英语”只不过是一种手段；如果用简单英语就可以达到目的，就完全没有必要说得那么复杂，那么辛苦！！只要生意能谈成，手段似乎没有予以复杂化的必要—应该愈简单愈好。
《用简单英语谈生意》EZ Business Talk 就是教您如何用简单美语（初中英语程度）来处理错综复杂的生意……介绍篇:1)A: I don't believe we've met.B: No, I don't think we have.A: My name is Chen Sung-lim.B: How do you do? My name is Fred Smith.A: 我们以前没有见过吧？B：我想没有。
A：我叫陈松林。
B：您好，我是弗雷德·史蜜斯。
2)A: Here's my name card.B: And here's mine.A: It's nice to finally meet you.B: And I'm glad to meet you, too.A: 这是我的名片。
B: 这是我的。
A: 很高兴终于与你见面了。
B: 我也很高兴见到你。
3)A: Is that the office manager over there?B: Yes, it is,A: I haven't met him yet.B: I'll introduce him to you .A:在那边的那位是经理吧？B:是啊。
A:我还没见过他。
B:那么，我来介绍你认识。
4)A: Do you have a calling card ?B: Yes , right here.A: Here's one of mine.B: Thanks.A:您有名片吗？B:有的，就在这儿。
A:喏，这是我的。
B:谢谢。
英语作文售后服务
英语作文售后服务After-sales service is an important part of customer satisfaction. When you buy a product, you want to know that the company will be there to help if anything goes wrong. That's why good after-sales service is so important.One aspect of after-sales service is the warranty. When you buy a product, you want to know that it's covered if anything goes wrong. A good warranty can give you peace of mind and make you feel confident in your purchase.Another important aspect of after-sales service is customer support. If you have a problem with a product, you want to know that you can get help quickly and easily. Good customer support can make a big difference in how you feel about a company.It's also important for companies to listen to their customers. If a lot of people are having the same problem with a product, the company should take that feedbackseriously and work to fix the issue. This kind of responsiveness can make a big difference in customer satisfaction.In conclusion, after-sales service is an important part of the customer experience. A good warranty, responsive customer support, and a willingness to listen to feedback can all make a big difference in how customers feel about a company.。
售后产品服务商务英语作文
售后产品服务商务英语作文1. Thank you for choosing our after-sales product service. We are committed to providing the best support for our customers.2. Our team of experts is always ready to assist you with any questions or issues you may have regarding our products. Feel free to reach out to us at any time.3. We understand the importance of quick and efficient service, which is why we strive to resolve any problems you may encounter as soon as possible.4. Customer satisfaction is our top priority, and we will do everything in our power to ensure that you are happy with our products and services.5. If you have any feedback or suggestions for improvement, please don't hesitate to let us know. We value your input and will take it into consideration for futureenhancements.6. Rest assured that our team is dedicated to providing you with the best after-sales experience possible. Your trust in us is greatly appreciated.7. We look forward to continuing to serve you and meet your needs in the future. Thank you for choosing us as your after-sales product service provider.。
【优质文档】外贸英语对话之售后服务-优秀word范文 (4页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==外贸英语对话之售后服务引导语：怎样用英语在外贸交易中谈判售后服务的问题?下面是小编整理的外贸英语对话之售后服务，欢迎参考!Part OneJ: Have you got a few minutes? I would like to have a talk with you about your after-sale service.杰克：请问你有时间吗?我想和你谈一谈关于售后服务方面的事情。
Z: Yes, I am free now. Please have a seat. Something to drink?赵：我有时间。
请坐吧。
想喝点什么?J: Coffee please. Thank you. Do you provide after-sale servicefor your products?杰克：咖啡吧，谢谢。
你们的产品提供售后服务吗?Z: That is necessary. In today's situation of intense competition in the market, the high quality after-sale service is a new focus of modern enterprise competition. Because consumer's concept on consumption is changing, awareness of protecting his own rights is improving. When they buy goods, they not only just pay attention to the performance of the product, but pay more attention to the after-sale service.赵：那是必须的。
餐馆售后服务英语作文
餐馆售后服务英语作文English:After-sales service in restaurants plays a crucial role in ensuring customer satisfaction and loyalty. It involves addressing any issues or concerns that customers may have after their dining experience, such as incorrect orders, food quality issues, or slow service. Effective after-sales service includes prompt resolution of complaints, offering compensation or a refund when necessary, and taking steps to prevent similar issues from occurring in the future. By providing excellent after-sales service, restaurants can show their commitment to delivering a positive dining experience and build trust with customers. This can lead to repeat business, positive reviews, and recommendations to others. Overall, investing in after-sales service is essential for maintaining a good reputation and success in the competitive restaurant industry.中文翻译:餐馆售后服务在确保客户满意度和忠诚度方面起着至关重要的作用。
售后服务的英文作文
售后服务的英文作文The Importance of After-Sales ServiceIn today's competitive market, after-sales service has become a crucial factor that sets businesses apart from their competitors. It is not just about selling a product or a service; it is about building a long-term relationship with customers and ensuring their satisfaction.Firstly, after-sales service is a crucial component of customer satisfaction. When a customer purchases a product or a service, they expect it to function as promised. However, if there are any issues or problems, the after-sales service team is there to provide support and assistance. This ensures that the customer's problem is resolved quickly and efficiently, leaving them with a positive impression of the brand.Secondly, after-sales service is an excellent opportunity for businesses to build customer loyalty. By providing exceptional service and support, businesses can create a strong bond with their customers. This not only ensures that they will return for future purchases, but they are also likely to recommend the brand to their friends and family. Customer loyalty is crucial for the long-term success of any business.Moreover, after-sales service is a valuable source of feedback for businesses. Customers are often willing to provide their opinions and suggestions about a product or service after they have used it. This feedback can be extremely valuable for businesses as it helps them understand what is working well and what needs improvement. By listening to their customers, businesses can make informed decisions about how to improve their products and services.In addition, after-sales service can also help businesses reduce costs. By resolving customer issues quickly and efficiently, businesses can avoid costly complaints and legal issues. This not only saves money but also protects the brand's reputation.Finally, after-sales service is a way for businesses to differentiate themselves from their competitors. In a crowded market, it is often difficult for businesses to stand out. However, by providing exceptional after-sales service, businesses can create a unique selling point that sets them apart from their competitors. This not only attracts new customers but also ensures that existing customers remain loyal to the brand.In conclusion, after-sales service is an essential component of any successful business. It helps build customer satisfaction, loyalty, and trust. By providingexceptional service and support, businesses can create a strong bond with their customers and ensure their long-term success.。
网上购物解决售后服务英语作文
网上购物解决售后服务英语作文The Evolution of Online Shopping and Its Impact onAfter-Sales Service.In today's digital era, online shopping has revolutionized the retail industry, providing unprecedented convenience and accessibility to consumers worldwide. With the click of a button, individuals can purchase goods and services from anywhere, at any time. However, this shift in shopping behavior has also presented new challenges, particularly in the realm of after-sales service.After-sales service, or customer service post-purchase, is a critical component of any business operation. It not only ensures consumer satisfaction but also serves as a critical feedback mechanism for businesses to improve their products and services. Traditionally, this service was primarily face-to-face, with customers visiting physical stores to address any issues or concerns.With the advent of online shopping, however, the landscape of after-sales service has changed dramatically. Now, customers expect the same level of service and support they would receive in a physical store, but delivered seamlessly through digital channels. This shift has forced businesses to rethink their after-sales strategies, adopting innovative approaches to meet the expectations of a digital-native generation.Firstly, online retailers must prioritize responsive and personalized customer service. Customers shopping online often encounter issues such as incorrect orders, damaged goods, or delayed delivery. In such scenarios, prompt and compassionate responses from customer service representatives can significantly enhance the overall shopping experience. Additionally, leveraging dataanalytics to personalize service based on individual customer preferences and histories can further enhance satisfaction.Secondly, online platforms must offer convenient and transparent returns and refunds. One of the mostsignificant concerns for online shoppers is the inability to physically inspect products before purchase. To address this, businesses must provide clear return policies and facilitate smooth returns when necessary. Transparent refund processes and timely crediting of customer accounts further add to the trust and loyalty of online customers.Moreover, with the rise of social media and online review platforms, businesses must also manage their online reputation actively. Customer feedback and reviews can significantly impact a business's credibility and sales. Therefore, promptly addressing negative reviews and feedback, offering solutions or compensation, and usingthis feedback to improve products and services are paramount.In addition to these, many online retailers are now leveraging technology to further enhance their after-sales service. For instance, chatbots and artificial intelligence (AI) can handle basic customer queries and concerns 24/7, reducing the burden on human customer service representatives. Advanced tracking systems can providereal-time updates on order status and delivery, ensuring customers are always informed.In conclusion, while online shopping has presented new challenges in the realm of after-sales service, it has also presented opportunities for businesses to innovate and differentiate themselves. By prioritizing responsive and personalized service, offering convenient returns and refunds, actively managing online reputation, and leveraging technology, online retailers can ensure a satisfying and memorable customer experience, leading to increased loyalty and sales.。
工厂售后分析 英语作文
工厂售后分析英语作文1. The factory after-sales service is really disappointing. I mean, I called them like a hundred times and they still haven't fixed my machine. It's been weeks now and I'm starting to lose my patience.2. I don't understand why they can't just send someone over to take a look at it. I paid good money for this machine and I expect it to work properly. Is that too much to ask for?3. The worst part is that every time I call, they just give me the runaround. They promise to send someone over, but then nothing happens. It's like they don't care about their customers at all.4. I've heard from some friends that they've had similar experiences with this factory. It seems like they have a pattern of poor after-sales service. It's really frustrating to deal with a company that doesn't value itscustomers.5. At this point, I'm not sure what to do. I've already spent so much time and energy trying to get this issue resolved, but it seems like the factory just doesn't care.I might have to look into other options for fixing my machine.。
商务人士售后服务常用商务英语口语
商务人士售后服务常用商务英语口语售后服务是国际贸易交易当中很重要的一部分，以下是我给大家整理的关于商务人士售后服务常用商务英语口语，盼望可以帮到大家关于商务人士售后服务常用商务英语口语一我们的货物怎么了?When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied.提货时我们发觉货物被水浸透并且已经腐烂了。
The goods we ordered on February 12th have arrived in a damaged condition.我们2月12曰定的货物到岸时已经受损了。
A number of cases are broken and the contents are badly damaged.一些箱子已经破损，里面的东西受到严峻的损坏。
Nearly 20% of the bales were broken and the contents badly soiled.近20%的包裹破损，里面的货物被弄得很脏。
A number of wooden cases and the contents have been broken.很多木箱和里面的货物都破损了。
On the basis of clause 15 of the contract, we have the right to claim.依据合同第15条，我方有权要求索赔。
On the basis of clause 15 of the contract, we have the right to claim.依据合同第15条，我方有权要求索赔。
We will go over the contract.我们会重审合同的。
You must compensate us for the loss.你方应赔偿我方的损失。
写信了解有关价格以及售后服务的英语作文
写信了解有关价格以及售后服务的英语作文
(中英文版)
Dear Sir/Madam,
I hope this letter finds you well.I am writing to inquire about the prices and after-sales services of your products.
首先，我想了解一下你们产品的价格范围。
不同型号的价格是多少？是否可以提供折扣或促销活动？另外，我想询问一下关于售后服务的问题。
如果产品出现故障或问题，你们会如何处理？是否提供免费维修或更换服务？
First of all, I would like to know the price range of your products.What are the prices for different models? Do you offer any discounts or promotional activities? Additionally, I would like to inquire about the after-sales service.In case of any故障或问题with the product, how would you handle it? Do you provide free repairs or replacement services?
非常感谢您抽出时间回复我的问题。
期待您的回复，以便我更好地了解你们的产品和服务。
谢谢！。
售后服务英文作文
售后服务英文作文英文：After-sales service is an important part of customer satisfaction. As a customer service representative, I believe that providing excellent after-sales service is crucial to building a strong relationship with our customers.One way to provide great after-sales service is to be responsive to customer inquiries and concerns. This means promptly answering phone calls and emails, and addressing any issues or questions that customers may have. It's important to be patient and helpful, even if the customer is frustrated or upset.Another important aspect of after-sales service is to follow up with customers to ensure that they are satisfied with their purchase and that any issues have been resolved. This can be done through a phone call or email, or even apersonalized note or gift.In addition to these basic steps, I believe that going above and beyond for customers is what sets great after-sales service apart from good. For example, if a customer has a problem with a product that is out of warranty, offering a discount or replacement can show that we value their business and want to keep them as a customer.Overall, great after-sales service is about making the customer feel valued and appreciated. By being responsive, following up, and going above and beyond, we can build strong relationships with our customers and ensure their loyalty.中文：售后服务是客户满意度的重要组成部分。
跨境电商英语售后范文
跨境电商英语售后范文英文回答：Dear [Customer name],。
Thank you for reaching out to us regarding the issue you are experiencing with your order. We understand that this can be frustrating, and we apologize for any inconvenience it may have caused.We have reviewed your order and confirmed that the item you received is different from the one you ordered. We sincerely apologize for this error. We have already processed a refund for the incorrect item, and a new order for the correct item has been placed.The new order is expected to be delivered within [Number] business days. We will keep you updated on its progress. In the meantime, please feel free to contact usif you have any further questions or concerns.We value your business and appreciate your understanding.Sincerely,。
[Customer service name]中文回答：尊敬的 [客户姓名]，。
感谢您联系我们，反映您订单遇到的问题。
关于生意的英语口语对话
关于生意的英语口语对话有很多同学在=学习英语的过程中可能会感觉到困难，其实并没有那么困难的，所以小编今天给大家带来的是英语的口语，大家要好好看一看，练习一下，记得不要偷懒哦一应该拒绝他的报价吗ADo you think I should turn down his offer?你认为我应该拒绝他的报价吗?BYes,it's the correct thing to do.应该，正该这样。
ABut we may not get another partner.但是我们也许再也找不到合作伙伴了。
BEven so,we can't do business with him.he's not reliable.即使这样,我们也不能和他做生意.他不可靠.二遇到初次见面的客户AMr. Drake, I'm pleased to do business with your company.爵克先生，非常荣幸能跟贵公司合作。
BWe're glad to be able to offer our services to your business, Mrs. Wayne.伟恩女士，我们也很高兴能为贵公司提供服务。
AYour company is very well respected. About how long have you been in business?贵公司在业界有很高的评价。
贵公司在这行多久了?BAlmost twenty years. We were the first total PR services company of our kind in California.快二十年了。
我们当初是加州第一家专门做公关服务的公司。
AAnd this is your company's head office?这是你们的总公司?BWell, yes, but now we have six offices in California alone.嗯，对，不过我们现在光是在加州就有六个办公室。
售后服务英文作文
售后服务英文作文英文：After-sales service is an important aspect of any business. It is the support and assistance provided to customers after they have purchased a product or service. As a customer myself, I believe that good after-sales service is crucial in building customer loyalty and satisfaction.One example of excellent after-sales service I have experienced is with my mobile phone provider. When I had an issue with my phone, their customer service team was quick to respond and provided me with a solution to my problem. They also followed up with me to ensure that everything was working properly. This level of attention and care made me feel valued as a customer and increased my loyalty to the company.On the other hand, I have also experienced poor after-sales service with a clothing store. I purchased a shirt that had a defect, and when I tried to return it, the store refused to accept it. This left me feeling frustrated and disappointed, and I was unlikely to shop at that store again.In conclusion, good after-sales service can make or break a customer's experience with a company. It is important for businesses to prioritize this aspect of their operations and ensure that customers feel valued and supported.中文：售后服务是任何企业的重要方面。
[英语学习]英语短对话—售后服务
![[英语学习]英语短对话—售后服务](https://img.taocdn.com/s3/m/dbbcf574a0116c175e0e485a.png)
Situation 1Background:You bought a camera which is not focusing at all. But the warranty period has passed. You plain to the shop. And the shop will replace it as you are a regular customerMember:Shop assistant,CustomerWords and expressions:receipt, not focus,the warranty period,work properly,suffer some damages,a regular customer, give you a replacementDialogue：Shop assistant:Can I help you?Customer:Yes.Once,I bought a camera in you store and used it for some time, but now the camera don't work properly,it's not focusing at all! I would like to give me a replacement!Shop assistant:Let me have a look.Em,yes,it can't workwell!It's a production problem,indeed!Customer:In fact, I used it carefully and took care of it properly by the instruction book.So it don't have a polish in the surface!Shop assistant:Eh,it get a good protection. Can you give me the receipt[ri'si:t]（发票）?Customer:Here it is!Shop assistant:Oh ,I am sorry!It past the warranty ['wɔrənti, ] period ['piəriəd]（保修期）.We can't provide the after-sales service for you!Customer:Yes, It's my fault!But you can look for the record of my expenditure[iks'penditʃə]（消费）in your pture !As a matter of fact,I'm the member of your store! As a regular customer ,can I get a extra privilege ['privilidʒ]（特权）?Shop assistant:Please wait seconds! Yes,and you have a good credit expenditure[iks'penditʃə] in our store!So,em,we can give you a privilege that we will give a replacement for you!What's more,we need more cooperation [kəu,ɔpə'reiʃən]（合作）in the future!Customer:Yeah,I will look for more production I need in you store because of the reputation of your store!Thanks for your good service and extra help!Shop assistant:It's my pleasure!Customer:See you late!Shop assistant:See you!。
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A:货有问题哦。
B:什么样的问题呢？
A:我们发现大概短少了两箱。
B: 哦，我们这边会找找看。(170)
A: Are you sure you sent the full order ?
B: Yes ,why ?
B: I see .
A:我们无法办理你的索赔。
B:为什么？
A:你没有在提货单上注明损坏情况。
B:这样子！
(169)
A: It looks like we have problem with the shipment .
B: What Biblioteka ind of problem .
A: We came up about two cases short .
B: We don't think we can use any of it at all .
A:损坏情况如何？
B:有一个箱子全压坏了。
A:箱里的东西都毁了吗？
B:我看都不能用了。(164)
A: Did you note the damage on the bill of lading ?
B: What kind of price did you have in mind ?
A: I was thinking of 40% off .
B: That will probably be ok .
A:损坏的那一部分就算便宜一点，如何？
B:你说多少呢？
A:打个6折吧。
B:应该可以吧。
B: Why not ?
A: The material was not damaged by us.
B: We'll have to talk this over some more .
A:对不起，我无法接受你的赔偿要求。
B:为什么？
A:东西不是我们损坏的。
B:这件事我们得好好地再谈一谈。(172)
A: We only hope we won't have this kind of problem again .
B: That goes for us too .
A:你的赔偿问题终于解决了。
B:谢谢你们这么快就办好了。
A:我们仅希望不会再有这样的事情发生。
B:我们也是这么希望。
(167)
A: I'm sorry ,but I don't think this damage is our fault .
B: What do you mean ?
A: It looks like the shipping company did this .
B: We'd better take it up with them ,in that case .
A: Was the damage extensive ?
B: I'd say about half of the shipment is unusable .
A: We'll send a man right out to look at it .
B: Good ,we'll be expecting him .
A:抱歉，不过我不认为这次的损坏是我们的错。
B:你这话是什么意思？
A:应该是货运公司造成的吧。
B:如果是那样，我们最好向他们提出来。(168)
A: We can't process your damage claim .
B: Why not ?
A: You didn't note the damage on the bill of lading .
B: We'll make it right with you ,of course .
A:这次的损坏究竟是谁的责任呢？
B:货离开工厂时都是完好无缺的啊。
A:送到这儿时可不是那样！
B:真相如何，我们一定会让你知道。(166)
A: How about taking the damaged portion at a lower price ?
A: We seem to be three packages short .
B: You'd better check with the shipper .
A:你确定货全部都出来了？
B:是的。怎么样呢？
A:好像少了三大箱。
B:你最好向货运公司查查看。
(171)
A: We're sorry ,but we cannot allow your claim .
A:我们的赔偿怎么样啦？
B:我们的货运经理正在调查这件事。
A:什么时候会有消息呢？
B:哦，我想就这一、两天吧。
(173)
A: Here is the final settlement for your
claim .
B: Thanks , we appreciate the fast work .
售后服务篇
(161)
A: Yes , may I help you ?
B: We had a damaged shipment from you .
A: We'll look into it right away for you .
A:有什么事吗？
B:你们送来的货有损坏。
A:我们会立刻调查清楚。(162)
B:看看他们怎么说吧。
(165)
A: Just whose fault is this damage ?
B: The order was in good shape when it left out factory .
A: It certainly didn't arrive here that way .
B: Yes ,of course .
A: We'll start a claim with the shipping company .
B: We'll wait and see what they say .
A:你把损坏情形注明在提货凭单上了没？
B:当然。
A:我们会向货运公司着手申请赔偿的。
A: What about our claim ?
B: Our shipping manager is looking into it .
A: When will we hear something from him ?
B: On , in just a day or two ,I think .
A:坏得很多、很严重吗？
B:我看大概有一半的货不能用了。
A:我们马上会派个人去查看。
B:好，我们等着他。
(163)
A: How bad was the damage .
B: One packing case was crushed .
A: Was all the material in that case destroyed ?