新编剑桥商务英语(高级)第三版8.1

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新编剑桥商务英语高级第三版

新编剑桥商务英语高级第三版

精品文档Workinglife1 Whatdoesthisquotationmeantoyou?`Lifeiswhathappenstoyouwhileyou'rebusymakingotherplans.'johnLennon,Englishsinger&songwriter(1940-19830)2 Discussthesequestions.1 Howmanyjobsdoyouexpecttohaveinyourlife?1-3 4-7 8ormore2Wouldyouprefertobeself-employedoranemployee?Why?3infifteenyears’time,doyouexpecttoworkmoreorlessthannow?4atwhatagedoyouexpecttostopworking?55 65 753Underlinetirebestwordtocompleteeachsentence.1Atthemoment,peoplegenerallyretire/resignat652Ijoined/appliedforthecompanywhenIwas25andhaveworkedthereeversinceWhat'sthebestwaytopay/rewardouremployeesforgoodperformance?About700staffwerelaidoff/dismissedwhenthecompanylostthecontracttosupplyToyotaWehaveeducated/trainedourstaffintheuseoflaserequipment.I'mgoingtoleave/changethecompanyattheendoftheyear.EandCConsultantsrecruits/employsfromthetopbusinessschools. Companiesneedtoofferparentsofyoungchildrenmoreflexible/overtimehours-theyusedonlytoofferpermanentposts,butnowmostnewcontractsaretemporary/part-timeones. Ihaveonedayoff/holidayaweektoattendacourseatcollege. MakesentenceswiththewordsyoudidntuseinExercise3.Makenounsfromthefollowingverbs.verb noun verbn oun1employ6recruit 2promote7apply 3retire8dismiss 4resign9pay5train10reward .2精品文档AttitudetoworkDoyouthinkthatpeoplestartingworknowhaveadifferentattitudetoworkthantheirparentsdid?ifs o,inwhatways?Lookatthenewspaperarticleandreadthetitle.Whatdoesthetitlesuggesttoyou?Readthearticlearidcheckifyouwererfight.Youngworkers Wantitall,nowOh,andthey’llneedtotakenextF ridayoff,tooTETROIT一KurtJennings,hopingtostartacareerinradiosales,thoughthewaspreparedtoansweranyquestionduringhisrecentinterview.Thentheradioexecutiveopenedthei nterviewwith,`So,wecallyouguystheEntitlementGeneration".Youimagineyou'reentitledtoever ything.'Thereisanimpressionthatthecurrentgenerationofyoungworkershashighexpectations for salary, responsibility andjobflexibility,butlittleappetite forhardworkandlittlesenseofloyaltytoacompany`A lotoftwenty-somethingshaveahardtimemakingthetransitiontoworktypicallyKidswho'vehadsuccessearlyinlifeandwho'vebecomeusedtogettinginstantgratifi cation,'saysDr.LeviCohen,apeadiatricsprofessor.Hesaysthatcoddlingparentsandcollegesoft enfailtopreparestudentsfortherealitiesofadulthoodandworkinglife.Many employers, from corporateexecutivestorestaurateurs,agree.`Itseemstheyexpecttohoveinthenfirstweekeverythingthattheveteranhasworked20or30yearstoe arn,'saysMikeAmor,theownerofaSaltLakeCitychainofrestaurants.Kurthadthisreply'forhisintervieweeattheradiostation:`MaybewewerespoiledbyyourGeneratio n.But"entitled"istoostrongaword,'hesaid.`Dowethinkwe'redeservingifwe'redoingtogooutthe reandbreakourbacksforyou'?Yes..'Heendedupgettingthe-job.Butsomeexpertssaythat'havinghighexpectations,andtellin}}yourbosswhattheyare,isn'tnecessarilyabadthing.`It'struethey're notallrushingtoburythemselvesinacubiclea}记followordersforthenext40years,butwhyonearthshouldthey?'asks.leafBartlctt,aUniversityofCaroli napsychologistDoyouthinktheyoungergenerationisspoiledandexpectstoomuch?.ordoyouthinktheoldergenerati onsacrificedtheirlives(andfunintheirlives)forwork?Whatdothefollowingphrasesfromthetextmean?1littleappetiteforhardworktwenty-somethingsinstantgratificationcoddlingparentsandcollegeswewerespoiledbyyourgenerationbreakourbacksforyouburythemselvesinacubicle.Gerundandinfinitive1Whichoftheverbsorphrasesintheboxtakethegerund(-ing)andwhichonestaketoinfinitive(todo)? Begoodatplan/intend/aimbeworthfailbereluctanthavetrouble/difficultyhope/expectmanagesucceedindecideth inkabout/considerenjoyavoidinvolvehavebeusedto/accustomedtobewilling/prepared2Whichofthefollowingpairsofphrasesistheoddoneoutgrammatically?Why?1begoodat一bebadat2bewilling一bereluctant3succeedin一fail4enjoy一dislike3Completethesesentences.0whenIretire,Iplantodosomevoluntaryworkforcharity1WhenIretire,Iplan⋯2IthinkI'mquitegoodat⋯3Beforeattendingajobinterview,it'sworth⋯4Myjobinvolves⋯5WhenspeakingEnglish,Ioftenhavedifficulty⋯6AtworkIfeelsatisfiedifImanage⋯7Formysummerholidaythisyear,Iamconsidering⋯8IfIwasofferedmoremoney,Iwouldbewilling⋯9Thehardestthingaboutstartinganewjobisgettingusedto⋯10Igetannoyedwithcolleaguesiftheyfail⋯4Choosefiveofthephrasesworkinglife.inexercise1andmakesentencesaboutyourownworkinglife.ThefutureofhumanresourcesYouwillhearfivehumanresources(HR)manages0stalkingshoutthekeyissuesinhumanresourcesfacingcompaniestoda y.·Thefirsttimeyoulisten,indicatewhichemployeeg roupintheworkforcetheyaretalkingabout. ·Thesecondtimeyoulistenindicatewhatactionstheyproposetotaketodealwitheachissue.TASKONE一EMPLOYEEGROUPAolderemployees(50-GO)BnewrecruitstraineesseniormanagementyounghighlyqualifiedemployeeswomenretiredemployeesdisabledworkersAeffortstoretaingoodemployeesBtheintroductionofmoreflexibleworkingarrangementsClinltingsalariesmorecloselytoresultsDmorefocusonjobtrainingforemployeesEencouragingpeoplebackfromretirementFmoresupportforworkingparentsGdevelopingamorepositiveattitudetowardsolderworkersHreducingstaffcosts6You'veheardtheprioritiesofHRmanagers.Whatareyourprioritiesforyourworkinglife?Consid erthefollowing:.flexiblehours·workingenvironment.paytraining.careerprospects.retirement.CDsandpersonalsummaries1Whatdoyoucallsomeonewho0employspeopleisemployedbyainnappliesforajobisinterviewedforajobisseeking(lookingfor)ajobparticipatesinsomethinghasleftuniversitywithadegreeDothisexercisefromanonlineguideforemployers.GuideforemployersCVsandcoveringlettersareessentialtoolsinthesearchfortherightcandidateforthejobandyoushouldusethemasasnapshotofapotentialcandidate.Beingabletoreadbetweenthelineswillhelpyouinyourtaskofputtingtherigh tpersonintherightjob.Lookatthesethreeexamplesofpersonalsummariesfromfirst-timejobapplicantsreceivedbyaleadingconsultancyfirm.Whichapplicantwouldyouemployandvvhy?1AdynamicandknowledgeableITgraduatewhocanbringsuccesstoyourbusiness,Ihaveexcellentinterpersonalsk illsandconsiderableexperienceofdesigningsoftwaresolutions.Whetherworkingaspartofateamorindependently, Ihavetheabilitytocomeupwiththegoods.2Iamasuccessfulbusinessentrepreneurseekingtoreturntoalargeorganisationafteryearsofru nningmyowncompany.Ihaveexperienceofallaspectsofbusinessandwouldwelcomethechancetosharethisexpertisewithclientsofaforward-lookingconsultancyfirm.3Aself-motivatedgraduatewithamastersineconomics,Ihavepre-courseexperienceintheEconomicStudiesdepartmentofasubsidiaryofExxonMobil,whereIenjoyedsixmonthsworkingwiththebackofficeteam.Adaptable,efficientandkeentolearn.TheanonymousCD3UnderlinewhichelementsshoulddefinitelyheincludedinaCV(theotherare`optioagalc:xtra}').1 name 11 goadsandobjectives.2address12education一primary,secondary,highereducation3telephonenumber13otherskillsorqualifications(membershipofassociations,drivinglicence,etc)4emailaddressage/dateofbirthsexmaritalstatusnationalitypersonalsummarypersonalqualitiesemploymenthistory一company,jobtitleresponsibilities,results hobbiesandinterestslanguagesreferencespersonalachievements4Readthefirstpartofthetext.whatistheideabehindananonymousCV?GenevafightsprejudicewithanonymousCVsProspectiveemployeesinGenevaaretosendinanonymousjobapplicationsaspartofapilotprojecttotacklediscrimination.Thetrial,thelustofitskindinSwitzerland,hasbeenlaunchedbythecanton"sintegrationofficeandinvolvesthreemajoremployers.RetailerMigros,energyproviderSIGandthecommuneofVernierhaveallsigneduptoparticipateinthescheme.Underthetermsoftheproject,whichwilllastforthreemonths,job-seekerswillsendinCVsdetailingtheirskillsandexperiencebutomittingtheirname,address,age,sex,anyreligionordisabilityandphotoTheaimistogiveallapplicantsanequalchanceofbeingcalledupforinterview.`Itisimpossibletoquantifybutweknowthereismuchmorediscriminationthanweareawareof.Therearesomeunemployedpeoplewhoarenotabettinginterviewsbecausetheyare of a different nationality, colour orreligion,'AndreCastella,headoftheproject,ColdSwissinfo.`Theimportantthingisthatcandidateswho.havetherightskillsforajobshouldbeseen, andwewanttogivethemthechancetobeheard.Thereareemployersouttherewho refusetoconsiderAfricans ’5Readthesecond1]artofthetextandputonewordineachspace. Castellasaidanotheraimofthetrialwasto encourageemployers(0)andthepublictotalk about discrimination and to raise awarenessaboutthescaleofinjustice HeaddedthattheideaofanonymousCVs hadalreadybeentestedinprancewherethecountry's National Assembly is clue to considermakingthepracticemandatoryforall firms (1)_more than 50employees.Jean-Charles Bruttomesso. Director of HumanResourcesatMicrosGeneva,saidallapplications for positions until June 30(2)—beconsideredpurelyonthebasisofskillsandexperience.I-lenotedthattheretailer'sinvolvementintheprojectwaspartofongoingequalopportunityefforts.`Th isinitiativeisanoccasionfor(3)_of ustothink aboutourprejudicesandotherpreconceivedideasand questionthem'hesaid.Thosebehindtheschemeadmitthata nanonymousCVwill(4)—ruleoutthepossibil ityof discriminationonce acandidatearrivesforaninterviewbuttheystress(5)—Itisanimportantfirststep.Thelaunchoftilepilotprojectformspartofthecanton'sweek-longseriesofevents(6)_racismanddiscrimination.6Doyouthinkthisinitiativewillbeeffectiveineliminatingdiscrimination13 yemployers?.。

职通商务英语(第三版)综合教程1 Unit 8-1

职通商务英语(第三版)综合教程1 Unit 8-1

◎ Comprehensive Tasks
Intensive Reading
Read the text opposite and finish the following comprehensive tasks. (1) What is the customer service? (2) How do we define excellent customer services? (3) What is the relationship between the service representatives and the company? (4) Explain how to perform excellent customer services according to the text. (5) In what sense are customer services regarded as crucial to the businesses?
Lead-in Task 1: Talk about customer services.
3 (3) Complaint handling: Customer complaints provide an opportunity to identify and rectify specific problems in your business. They can also help you to develop your relationship with your customer by allowing you to demonstrate that you value their trade by taking their concerns seriously.

新编剑桥商务英语中级(第三版)答案.doc

新编剑桥商务英语中级(第三版)答案.doc

第一单元P7 READING (5) 1,open your mind 2 plan for disaster 3 get organized 4 set your limits 5 put pen to pap er 6 don’t feel guilty 7 twobecome oneP9 GRAMMAR (5)1 need2 communicate3 have escaped4 have been working5 have been6 am working7 answerP9 (SPEAKING)Writing第六题work in pairs.中有可能选择其中一个话题进行作文。

P10 READING (4) AACCBABCAC第二单元P16 READING (4) →BACBCP18 GAMMAR(4) 1 began 2.trademarked 3.became 4.has been 5.has been work ing 6.has been 7.took partP19GAMMAR(5)1.havebeenworking2.joined3.havehad4.havebeenconsidering5.hasexpandedpleted7.have been studying8.has agreedP23第三单元WRITINGA MEMOP27 READING(3) unch 2.charge 3.fee 4.growth 5.concept 6.branch out P27 Writing(6.work in pairs.中有可能选择其中一个话题进行作文。

)P29 GRAMMAR(6) 1.’ll call 2.won’t rise 3.’re running 4.’m going to h ave5.’leaves6.will be opening7.will have started8.going to leave9.’ll be receiving第六单元P57 SPEAKING 6问答题(答案没有找到,自主发挥)P58 GRAMMAR(1)1. ’s employed2.must have been asked3.is hoped 4 are being made 5to be looked at6were taken on7 ’ll be firedGRAMMAR(3)1.will be given 2.is being reviewed 3.have been offered 4.was set up 5.will be given 6.to be look7.is hoped 8.have been delayedP59 GRAMMAR(5)1.to assess2.was unfairly dismissed3.was followed4.has be en found5.had failed6.isreported 7.gave 8.was dismissed 9.appears 10.is recommended 11 .should be carried 12.will helpP61 READING (2) →BFDAECP62 1翻译(可能从着5篇短文中出)第七单元P66 READING(3) BCBDP69 GRAMMAR (6) 1.bad 2.most 3.most enjoyable 4.more 5.than 6.better 7.as 8.betterP70 READING(2)→BADCD BCABA BDBCCMemo例文To: All StaffFrom: (name of student)Date:4,julySubject: Parental LeaveFurther to our previous meeting ,I am pleased tocomfirm that parental leave for fathers has been extended tothree weeks .The new system will come into operation as from 4thSEPTEMBER. May I remind you that yourmanagers will require one month’s notice?。

新编剑桥商务英语(高级)第三版8.3

新编剑桥商务英语(高级)第三版8.3

8.3 Reading Test:Part FourEXAM FORMATPart Four of the Reading Test consists of a business text approximately 250 words long. It is a gapped text, with ten single words missing. The exercise involves choosing one of four words to fill each gap.It tests your knowledge of vocabulary and grammar.Give yourself ten minutes to complete the task.APPROACHFollow these steps.●Read the instructions twice and make sure you understand the context of thepassage and what you are being asked to do.●Read the passage through quickly(two minutes)to get the general meaning.●Re-read the passage to the first gap and look at the whole sentence.What wordwould fit grammatically and in meaning?●Look at the choices and choose the one that fits best.Look out especially for whatcomes directly after the gap:a particular preposition, an infinitive or gerund,etc.●If you cannot decide, eliminate the ones that definitely don’t fit.●Repeat this process for the other gaps.KEY SKILL Choosing the right word1Look at this sentence.Think of a word that fits the gap.Is your word one of the four words below?In order to ___in negotiating a good deal,the first thing to understand is the position of your negotiating partner.A accomplishB withC succeedD thriveNote: succeed is the only one that fits because it takes the proposition in after it (win and thrive take at, accomplish is followed by a noun).2 Choose a word for these sentences.Explain why you chose this word.1 But if job opportunities exist, how do we___for the large number of unemployed people?A explainB account D justify D claim2 So companies must be___responsible for cleaning up the waste that they create.A takenB keptC hadD held3 Producing chemicals on such a large___the company has attracted the attention of many environmental groups.A scaleB extentC degreeD sizeExam SuccessAsk your teacher for exercises in ‘collocation’- words which naturally go together, eg take measures, fierce competition,etcEXAM PRACTICE 3 Following the approach described on page 84 do Practice Test Part Four.PART FOURQuestions 1-10●Read this article about recycling.●Choose the correct word (A,B ,C or D) to fill each gap.●There is an example at the beginning (0).GREEN DREAMYour home is full of recycling bins and your cupboards are filled with food(0)......in fairtrade and organic labels. You’re careful to turn off the lights whenever you leave a room and wouldn’t dream of leaving the TV on (1).....,On the domestic front,you’re as green as (2).....be.But at work it’s a different story.All that wasted paper,the unfairly traded tea and coffee, the lights left on overnight, the computers blazing out heat all day(3)......Although many businesses are getting serious about sustainability,some still (4)......to provide recycling bins or to consider the environmental impacts of their products and services.If your employer is one of those who hasn’t yet gone green,how can you make them change their (5).....? The first thing ois to talk t your boss.(6).........on the bottom line.Talk about the risks your company faces.Climate change:what impact will it have on profits?Rising oil prices:how are you going to managing the cost ? Limits on the (7)......of CO2: what will they mean for your business? Remind your boss that managing these rusks can save the business money.Then go in for the kill.The risks are an issue, but they’re not(8)......as important as the opportunities. The next thing for business is to be the biggest and best at meeting the growing demand for solutions to these problems.Just look at the success of fairtrade coffee.And the Toyota Prius.You and your boss could come (9).......with the next great idea. Any company that can develop (10).......products and services that address wider environmental or societal problems is going to do well.Example:0 A plastered B stuck C covered D surrounded1 A reserve B standby C backup D shutdown2 A can B should C might D will3 A through B over C out D long4 A fail B manage C disappoint D unable5 A methods B routines C processes D ways6 A Look B Focus C Highlight D Point7 A waste B pollution C outcome D emission8 A almost B much C completely D nearly9 A up B across C over D in10 A innovative B imaginary C inventive D current。

新编剑桥商务英语初级第三版答案

新编剑桥商务英语初级第三版答案

新编剑桥商务英语初级第三版答案【篇一:新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test【篇二:新编剑桥商务英语(初级)(第三版) 词汇整理浓缩版】txt>(第三版)1.1 world of work 工作领域business n. 工商企业;商行;商业 technique n. 技巧,技能cross-cultural adj. 跨文化的 presentation n. 口头报告,陈述,叙述public speaking 演说,演讲 consultant n. 顾问 consultancy n. 咨询公司 run vt. 开办(课程/ 讲习班) one-to -one 一对一的accredited adj. 公认的motivational adj. 激发积极性的, client n. 客户entertaining adj. 有趣的,使人愉快的,professional adj. 专业的,职业的 involve vt. 包含、需要、使成为必要部分responsibility n. 责任,所负责的事情 be responsible for sb./ sth. 对某人/某事负责title n. 头衔,职称 sample n. 样品试用产品 account n. 账目,账户correspondence n.(来往的)信件 badge n.徽章identify vt. 发现,确定 workshop n. 研讨会,讲习班 catering service 餐饮服务md managing director 的缩写,总经理,执行董事gadget n. 小巧的器械,小玩意儿 interior adj. 车内产品,内部装饰memo n. 备忘录,便条,便笺 electrical appliances 电器,(家用)电器ship vt. 运送power point 电子版幻灯片 bonus n. 奖金 catalogue n. 产品目录positive adj. 积极乐观的 presence n. 仪态,风度,风采 diary n.记事簿athens n. 雅典(希腊首都) do you like your job? do you oftentravel abroad ? how are you? …not too bad, thanks. i work fora company that… i work as…what does your job involve ? my job involves doing… what do you do ? i deal withwho is your md? i am based i n ….1.2 personal and professional details个人和职业详细情况 division n. 分理处,部门 profile n. 传略;人物简介;概况 questionnaire n. 问卷,调查表 interview n. 采访;面试 musical instrument 乐器 destination n. 目的地follow-up questions 后续问题,补充问题 swap vt. 交换electronics n. 电子学;电子器件 varied adj. 多变化的,各不相同的 confectionary adj. 糖果的,有关甜食制造的allocate vt. 分配,分派 candidate n. 候选人criterion n. 标准,准则 pl.(复数)criteriainc. adj. incorporated 的缩写,股份有限的supervise vt. 主管,监管,管理 coordinate vt. 使协调 scuba diving 水肺潜水 marathon n. 马拉松赛跑 finance assistant 财务助理 audit vt. 审计master’s degree 硕士学位 judo n.柔道chronic fatigue syndrome 慢性疲劳综合症ambitious adj. 雄心勃勃的 journalism n. 新闻学,新闻业1 / 4breed vt. 饲养 terrier n. 小猎狗 chewing gum 口香糖 gallery n.画廊,美术馆 format n. 形式,格式sars--severe acute respiratory syndrome 严重急性呼吸道综合征,俗称非典型肺炎,简称非典 efficiency n. 效率 profit n. 利润 mentor n. 良师益友make contribution to 为……做贡献 personal problem 个人(私人)问题 set an example to 树立榜样 be based in 在……总部raise money 募捐master’s degree in business administration: mba工商硕士chronic fatigue syndrome 慢性疲劳综合症be in charge of 负责 best-selling 畅销think of a new idea 想出新点子2.1 work in progress 工程进展be in progress 在进行中,在运行中project n. 项目,工程 garden vi. vt.种植或修整花园,从事园艺工作update vt.更新 construction n. 建筑,建筑物 apart from 除了……之外 minor adj.较小的,次要的 proceed vi. 进行,继续下去 panorama n. 全景,全景画 management team 管理团队 take shape 成形ahead of schedule 提前于预订计划 financial report 财务报告temp n. 临时雇员help out 帮助(某人)解决困难 give a presentation of 对……做陈述 launch vt. 开始,开办,推出;发射 photocopy vt. n. 影印,复印 branch n. 分部,分店,分公司 projector manager 项目经理subcontractor n. 转包商 period of transition 过渡期 permanentjob 永久性工作 temporary employment agency 临时就业中介机构 try out 测试,试用 take maternity leave 休产假 option n. 选择,可选择的办法 career field 职业领域 existing skills 现有的技能supervisor n. 主管,监督人 temorary job 临时工作 ask for a payrise 要求涨工资meet one’s target 完成指标,完成定额sack vt. 解雇administration work 行政管理工作 brazil 巴西lisbon 里斯本(葡萄牙首都)belem 贝伦(巴西东北部港口城市)fortaleza 福塔雷萨(巴西东北部港口城市)valencia 巴伦西亚(西班牙港口城市)montpellier 蒙彼利埃(法国南部城市)2.2 making arrangements 日程安排make arrangements 做安排,做准备 plant n. 工厂,车间 vt. 种植take time off 抽出时间,休假,休息 finance director 财务经理confirm vt. 确认,确定 reception n. 接待,接待处 trade fair 交易会,展销会 present vt. 介绍,引见;出席 potential client 潜在客户 quality inspector 质检人员 job applicant 求职者 festival n. 节日self-employed adj. 个体的,自己经营的accept an invitation 接受邀请 special reception 特别招待会anniversary n. 周年纪念日 venue n. 会场,会议地点 attendancen. 出席,出席人数prague 布拉格(捷克斯洛伐克首都) morpeth 莫派斯(位于英国诺森伯兰郡)helsinki 赫尔辛基(芬兰首都) buenos aires 布宜诺斯艾利斯(阿根廷首都)toronto 多伦多(加拿大主要城市) sydney 悉尼(澳大利亚东南部港口城市,新南威尔士州首府)3.1 company biography 公司简介biography n. 形成、成长和衰亡的记载;传记fast food restaurant 快餐店 transform vt. 转换、改变、改造global business 跨国企业original adj. 最初的,原始的,起源的franchise n. vt. 特许经销权,给……以特许feature n. vt. 是……的特色,以……为特色 french fries 炸薯条softdrink n. 软饮料;汽水 milkshake n. 奶昔 purchase vt. 买,购买multimixer n. 多用混合器(机) exclusive distributor 独家批发商(代理商)open vi. vt. 开设,开办,开张 expand vi. vt. 扩大,扩张corporation n. 公司 cosmetic n. 化妆品inspire vt. 激发,启示,使生灵感 philosophy n. 哲学revolutionary adj. 革命的 raw material 原材料 supplier n. 供应者,厂商 ethical adj. 伦理的;道德的 travel agency 旅行社contract n. vt. 订合同,合同、契约 take delivery of 收货,提取货物 merge vi. vt. 合并 fleet 舰队budget airline 低价航空公司 go public 上市,公开发售股票business partner 生意伙伴,商业伙伴2 / 4entrepreneurial adj. 企业家的 freelancer n. 自由职业者;自由撰稿人kuwait city 科威特城(科威特首都) san bernardino 圣贝纳迪诺(美国加利福尼亚州东南部的一个县) illinois 伊利诺斯州(美国中北部州)3.2 company performance 公司业绩performance n. 业绩,成绩;性能 distribute vt. 配送,分发,分送 record profit 历史最高利润 vegetarian n. 素食者,素食的organic adj. 使用有机肥料的 ingredient n. 配料,成分 nutritious adj. 有营养的improve one’s image 改善形象 banquet n. 宴会manufacturer n. 制造业者,厂商 guarantee vt. n. 保证,担保,担保人symbol n. 象征,符号,记号 innovative adj. 创新的,革新的sport utility vehicle 运动型多用途车 component n. 成分 optical instrument 光学仪器 validation n. (可靠性)检测 certify vt. 证明,保证 application n. 应用,运用assurance n. 保证,担保,确信,断言founder n. 创始人,奠基人 turnover n. 营业额 dramatically adv. 戏剧地 advertise vt. 做广告,登广告 annual report 年终报告,年终终结 share price 股票价格proactive adj. 积极的,主动的 dedicated adj. 专注的,献身的unique adj. 唯一的,独特的 access n. 接近(进入)的机会,接近(进入)的权利;入口 consolidate vt. 巩固 brochure n. 小册子in this respect 在这个方面,在这个细节maximum n. 最大量,最大限度,极大4.1 international business 国际商务import n. vi. vt. 进口 export n. vi. vt. 出口 competitor n. 竞争对手 wholesaler n. 批发商 warehouse n. 仓库 audio product 音响产品 ban n. vt. 禁令fashion industry crisis 服装行业危机 commissioner n. 委员spokeswoman n. 女发言人 huge losses 巨大损失 resign n. vi. vt. 辞职 garment n. 服装(成衣) clothing blockade 服装封锁 in favour of 支持、赞成disastrous adj. 损失惨重的,灾难的import control 进口控制import quotas 进口配额compromise n. 妥协,折中,让步 stock exchange 证券交易所appeal to sb. 对……有吸引力 available adj. 有空的,能得到的dossier n. 档案,卷宗 flat adj. 没电的,平面的 embarrassing adj. 令人尴尬的 in-house magazine 内部杂志 participant n. 参加者stressful adj. 有压力的,紧迫的 moderator n. 会议主持人 press the mute button 按下静音键 reflect on 有损声誉,招来非议teleconference n. 远程电话会议 producer n. 生产商 wholesaler n. 批发商customer n. 顾客 retailer n. 零售商warehouse n. 仓库 consumer n. 消费者competitor n. 竞争对手 customs n. 海关port n. 港口clothing n. 服装4.2 business communications 商务沟通printer cartridges 打印墨盒 description n. 种类;性质;描述pass the message on to 把留言给…… complaint n. 投诉 cancel vt. 取消plasma screen tv 等离子电视 freight forwarder 货运商distributor n. 发行人,销售商 container n. 集装箱production manager 生产经理,厂长 madrid 马德里(西班牙首都)5.1 career choices 职业选择stock broker 股票经纪人london stock exchange 伦敦证券交易所bank account 银行帐户 bankrupt adj. 破产的 a modest life 简朴的生活 accommodation n. 住处,膳宿 get started 开始source of income 收入来源 olive n. 橄榄 farm products 农产品 business contact 生意场的熟人/关系 deal in 经营 make enquiries 询问 record shop 音像店 human resource 人力资源 hr manager 人力资源经理 photography exhibition 摄影展accountancy job 会计工作 passion n. 热情,激情 competitive adj 竞争的 give up sth. all together 完全放弃……professional photographer 职业摄影师portrait n. 肖像,人像studio n. 照相馆,画室,摄影室,演播室3 / 4birmingham 伯明翰(英格兰中部城市)luxembourg 卢森堡(西欧国家) resign from the job 辞职farmhouse n. 农舍bed and breakfast accommodation 只提供床铺与早餐的住宿reorganise vt. 重新组织,重新安排 source of income 收入来源as though 仿佛,好像 the best of luck 好运5.2 achievements and plans 业绩和计划design office 设计室 book cover 书的封面printer n. 印刷商,印刷工;打印机 quotation n. 报价 in full colour 用彩色 in black and white 用黑白 a full progress report详细的进展报告refer to 参考,查阅,查看 book fair 书展,书市 a series of 一系列italian 意大利人,意大利语;意大利的coincidence n. 巧合,巧事 move n. 行动,步骤;措施;方法; vi. 移动consolidate one’s strong position 巩固某人的强势地位 removal company 搬运公司 stationery n. 文具,信纸 keep sb. up-to-date使某人信息灵通 utility n. 公用事业,公用事业设备 bank loan 银行贷款 paperwork 日常文书工作 loan application 贷款申请 additive n. 添加剂4 / 4take on 雇佣meet demand 满足需求 health club 健身俱乐部6.2 travel arrangements 旅行安排ticket, crew, security/ safety inspectionbe in business 做生意 poland 波兰(中欧国家) hungary 匈牙利(中欧国家) spain 西班牙(欧洲南部国家) portugal 葡萄牙(欧洲西南部国家) slovakia 斯洛伐克(中欧国家) bratislava 布拉迪斯拉发(捷克斯洛伐克中南部城市)5.3 reading test: parts one to threeposter n. 海报,招贴 office equipment 办公设备prefabricated hut 预制营房,活动房 pharmaceutical company制药公司 previous adj. 以前的,在先的 disastrous fall 损失惨重的一跌 reach the highest level 达到最高水平 rise/ increase/improve /ascend/ go up/ move up/ mount up 上升 soar 飙升fall/ drop/ decrease/ decline/ descend/ go down下降stay stable/ steady/ the same 保持平稳level off 持平 recover 反弹peak up 达到顶峰,最高点 dramatically 喜剧地,引人注目地considerably 相当大地 obviously 明显地 gradually 渐渐地sharply 急剧地,明显地 slightly 轻微地 a little bit 一点儿6.1 business travel 商务旅行 aircraft, check-in, delay, journey,land, luggage, passenger, passport, pilot, take off, travel, trip,air traffic controller, baggage handler,check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class,flight attendant/ stewardship/air-hostess/ stewardess, identitycard, return/ singlemanchester 曼彻斯特(英格兰西北部港口城市)glasgow 格拉斯哥(英国城市) bristol 布里斯托尔(英国西部的港口)london heathrow airport 伦敦希思罗机场paris charles de gaulle airport 巴黎戴高乐机场lyon 里昂(法国城市)【篇三:新编剑桥商务英语(中级)学生用书答案】ading (5)1,open your mind 2 plan for disaster 3 get organized 4 setyour limits 5 put pen to paper 6 don’t feel guilty 7 two become onep9 grammar (5)1 need2 communicate3 have escaped4 have been working 5have been 6 am working 7 answer p9 (speaking)writing 第六题work in pairs.中有可能选择其中一个话题进行作文。

新编剑桥商务英语(高级)第三版

新编剑桥商务英语(高级)第三版

1.1 Working life1 What does this quotation mean to you?`Life is what happens to you while you're busy making other plans.'john Lennon, English singer& song writer (1940-19830)2 Discuss these questions.1 How many jobs do you expect to have in your life ? 1-3 4-7 8or more2 Would you prefer to be self-employed or an employee? Why ?3 in fifteen years’ time, do you expect to work more or less than now ?4 at what age do you expect to stop working ? 55 65 753Underline tire best word to complete each sentence.1 At the moment, people generally retire/resign at 652 I joined/applied for the company when I was 25 and have worked thereever since3 What's the best way to pay/reward our employees for good performance?4 About 700 staff were laid off/dismissed when the company lost the contract tosupply Toyota5 We have educated/trained our staff in the use of laser equipment.6 I'm going to leave/change the company at the end of the year.7 E and C Consultants recruits/employs from the top business schools.8 Companies need to offer parents of young children more flexible/overtime hours-9 they used only to offer permanent posts, but now most new contracts aretemporary/part-time ones.10 I have one day off/ holiday a week to attend a course at college.4 Make sentences with the words you didnt use in Exercise 3.5 Make nouns from thefollowing verbs.Attitude to work6 Do you think that people starting work now have a different attitude to work than their parents did? if so, in what ways?7 Look at the newspaper article and read the title. What does the title suggest to you?Read the article arid check if you were r fight.Young workers Want it all, nowOh, and they’ll need to take next Friday off ,tooTETROIT一Kurt Jennings, hoping to start a career in radio sales, thought he was prepared to answer any question during his recent interview. Then theradio executive opened the interview with, `So, we call you guys the Entitlement Generation". You imagine you're entitled to everything.' There is an impression that the current generation of young workers has high expectations for salary, responsibility and job flexibility, but little appetite for hard work and little sense of loyalty to a company`A lot of twenty-somethings have a hard time making the transition to work typically Kids who've had success early in life and who've become used to getting instant gratification,' says Dr. Levi Cohen, a peadiatrics professor.He says that coddling parents and colleges often fail to prepare students for the realities of adulthood and working life.Many employers, from corporate executives to restaurateurs, agree.`It seems they expect to hove in then first week everything that the veteran has worked 20 or 30 years to earn,' says Mike Amor, the owner of a Salt LakeCity chain of restaurants.Kurt had this reply 'for his interviewee at the radio station: `Maybe we were spoiled by your Generation. But "entitled" is too strong a word,' he said. `Do we think we're deserving if we're doing to go out there and break our backs for you'?Yes..'He ended up getting the-job.But some experts say that' having highexpectations, and tellin}} your boss what they are, isn't necessarily a bad thing.`It's true they're not all rushing to bury themselves in a cubicle a}记follow orders for the next 40 years, but why on earth should they?' asks .leaf Bartlctt, a University of Carolina psychologist8 Do you think the younger generation is spoiled and expects too much? .or do you think the older generation sacrificed their lives (and fun in their lives) for work?9 What do the following phrases from the text mean?1 little appetite for hard work2 twenty-somethings3 instant gratification4 coddling parents and colleges5 we were spoiled by your generation6 break our backs for you7 bury themselves in a cubicleGerund and infinitive1 Which of the verbs or phrases in the box take the gerund (-ing) and which ones take to infinitive (to do)?Be good at plan/intend /aim be worth fail be reluctanthave trouble/difficulty hope/expect manage succeed indecide think about/consider enjoy avoid involve havebe used to/accustomed to be willing/prepared2 Which of the following pairs of phrases is the odd one out grammatically? Why?1 be good at一be bad at2 be willing一be reluctant3 succeed in一fail4 enjoy一dislike3 Complete these sentences.0 when I retire, I plan to do some voluntary work for charity1 When I retire, I plan…2 I think I'm quite good at…3 Before attending a job interview, it's worth…4 My job involves…5 When speaking English, I often have difficulty…6 At work I feel satisfied if I manage…7 For my summer holiday this year, I am considering…8 If I was offered more money, I would be willing…9 The hardest thing abo ut starting a new job is getting used to…10 I get annoyed with colleagues if they fail…4 Choose five of the phrasesworking life.in exercise 1 and make sentences about your own working lifeThe future of human resources5 You will hear five human resources (HR) manages0s talking shout the key issues in human resources facing companies today.·The first time you listen, indicate which employee group in the workforce they are talking about.·The second time you listen indicate what actions they propose to take to deal with each issue.TASK ONE一EMPLOYEE GROUPA older employees (50-GO)B new recruitsC traineesD senior managementE young highly qualified employeesF womenG retired employeesH disabled workersA efforts to retain good employeesB the introduction of more flexible workingarrangementsC linlting salaries more closely to resultsD more focus on job training for employeesE encouraging people back from retirementF more support for working parentsG developing a more positive attitudetowards older workersH reducing staff costs6 You've heard the priorities of HR managers. What are your priorities for your working life? Consider the following:.flexible hours·working environment.pay。

新编剑桥商务英语第三版

新编剑桥商务英语第三版

新编剑桥商务英语第三版Formal and informal emailsWriting stylesThe style of a business email or letter depends on the occasion for writing and the relationship with the receiver.1 They can be formal:Please find attached our proposal. I would be grateful if you could check it and send us confirmation of your acceptance.2 They can be more conversational:Attached is our proposal. Please check it and confirm that you are happy with it.3 English can sometimes be in a kind of shorthand.Pls check the attached proposal and confirm.1Highlight the differences between the formal and informal emails below. Discuss the differences with your partner.FormalDear Mr ScottThank you very much for your letter introducing your company. Currently, we do not have any demand for marketing consultancy. However, this situation could change in the future and therefore I will certainly keep your details on file. In the meantime, I would be grateful if you could send us an up-to-date list of your fees.Once again, thank you for your interest.Yours sincerelyMonica StuufInformalDear JamesThanks for the information about your company. At themoment, we're not really looking for any help with marketing consultancy, but we might be in the future, so I'll certainly hang on to your details. For now, please send us an up-to-date list of your fees.Thanks again for your interest.Kind regardsMonica Stuuf2 For sentences 1-4 write the contracted forms in full and for 5-8 write the contracted form.1 I'll let you know tomorrow.2 I'd like an answer asap.3 I won't know till Friday.4 I can't help you, I'm afraid.5 It has been ages since I have seen him.6 I would have told you if I had known.7 I should not be surprised if they are late.8 You must not do anything until I say so.3 Match each formal linking word on the left with its neutral equivalent on the right.1 however so2 nevertheless because of3 consequently after4 owing to because5 moreover anyway6 following but7 since what's more8 besides still4 Rewrite the following informal email to a customer as a more formal one. Use the expressions in the box to help you.I would be grateful if contact further to do not hesitate inagreement withhowever strictly speaking please find attached Yours sincerelyDear Mr HarrisNice to speak to you earlier on the phone. I'm now sending you a draft contract. Please read it carefully and if you're OK with the terms, sign it and post it back to me. The deadline for the special offer we talked about is supposed to be tomorrow, but we'll keep it open for you until the end of the week. Do call me if you have any queries.Best wishesLaura5 Welcome has supplied receptionists and doormen for your company's headquarters for over five years. Recently the standard of service they give has declined sharply. Visitors have complained about rudeness, being kept waiting and being misdirected. Write an email to the company:? emphasising the good relationship you have had in the past.describing the unacceptable behaviour of their staff recently.? insisting that changes are made immediately.6 Send the email to your partner. When you have exchanged, read each other's emails and then write a reply.Listening Test: Introduction and Part OneThe Listening Test has there parts, in which there are a total of 30 questions, and lasts approximately 40 minutes. It carries 25% of the total marks.You will have ten minutes at the end of the test to transfer your answers to an answer sheet.Part OneFollow these steps:Read the instructions twice and make sure you understand the context of the passage and what you are being asked to do.In particular, check how many words you can put into each gap.Try to put yourself in the situation of the audience to generate a real interest.Read through the questions and try to predict the type of word that will go into each gap.Never leave a gap empty.Prediction1 Look at these sentences and try to predict what kind of word(s) will go into each space.The background1 The company was set up in___________.2 The project has been funded by the Ministry of _____________.The job3 The post is open to____________.4 You don't need to have_____________.5 You will be expected to____________.What to do next6 Candidates should apply______________.7 The deadline for application is____________.2 Following the approach described on page 34 do Practice Test Part One. Take two minutes to study the instructions and sentences before the tape begins.PART ONEQuestions1-12You are going to hear part of a one-day seminar entitled ‘A career in coaching’. The head of the Coaching Academy is talking to participants about his organization and what coaching involves.As you listen, complete the notes using up to three words or a number in each space.You will hear the recording twice.A CAREEE IN COACHINGThe Coaching Academy1 The Coaching Academy was established in ……………………………2 The academy doesn’t receive ………………………………………..3 The aim of the academy is to ……………………………………………4 Training courses at the academy last from ………………to four weeks.What is coaching?5 Coaching offer help to people in their business and…………………..6 The basic principles are always the same: to build people’sself-belief and helpthem………………………………………………………..7 Coaching try to help the client to look……………………………..8 Counseling often focuses more on……………………………….inpeople's lives.Qualifications and rewards9 When you can make a difference to someone’s life it gives yourgreat……………………………10 The basic rate of pay for a coach is about……………………………..11 A part from doing a course in coaching you will need……………..inthe filed you are coaching.12 Some coaches conduct coaching sessions by phone, online or evensometimes…………………………………..。

新编剑桥商务英语(高级)第三版8.2

新编剑桥商务英语(高级)第三版8.2

8.2 Formal MeetingsVOCABUILARY Business Meetings1 The phrases in bold are taken from a business meeting.What do they mean?1 So, what’s on the agenda for today?2 Is anyone taking the minutes?3 I think we should adjourn for lunch.4 Who’ supposed to be chairing this meeting?5 Can i just sum up the main points we’re agreed?6 Sorry, can I just butt in for a moment?7 We’re running short of time.Can we move on?8 I think Jade is better placed to answer than me.2 Who said each one:the chairperson or a participant?GRAMMAR Modal verbs3 Look at the sentences taken from a company’s ethics code.What obligation is placed on the employee in each case?Match each modal verb in bold to an adjective(A-E).A compulsory C permitted E forbiddenB advisable(a good idea) D unnecessary1 You may taken an outside job, if there is no conflict of interest.2 You should at all times act in the best interests of the company.3 If you give or receive a gift whose value is under $40 you don’t have to declare it.4 You mustn’t use knowledge you have about the company which is not public to speculate with its shares.5 All company assets,even stationery,must be used for company business, not personal gain.6 You should aways represent the services of the company to the customer as honestly and openly possible.7 You must not pass on classified information, such as customer data, to any third party.4 Imagine an employee broke the code.Which rules in exercise 3 do these crimes or offences relate to?Bribery insider dealing breach of confidence theft missellingSPEAKING Discussing business ethics5 What does the term whistleblowing mean? You are going to agree a policy for your company. Read the information below.Your company, a national newspaper, has already defined a code of business ethics covering such things as payments given for information, confidentiality, receipt of gifts, etc.Its next task is to define a policy on ‘internal whistleblowing’: in other words what happens when one employee would like to alert the company to the unethical practice of another employee.You are going to meet with your colleagues to discuss and agree this policy.6 Before you meet, the following list is circulated among you. Look at the sentences below and choose the modal verb that indicates what you think is the correct policy.1 If you become aware that another employee has broken the ethical code you must/ may/ don’t have to report it.2 When reporting such breaches you must/ don’t have to/ mustn’t give your name.3 If you only suspect unethical practice, but cannot prove it, you must/ should/ mustn’t report it.4 The management must/ may/ doesn’t have to treat any accusations of unethical practice in confidence.5 The accused should/ doesn’t have to/ mustn’t know the identity of his or her accuser.6 The whistleblower should/ may/ mustn’t benefit personally from his action by way of promotion or other personal gain.7 Look at the agenda and prepare for the meeting.Nominate one person to chair the meeting.(The chairperson may find the phrases at the bottom of the page useful.)Agenda1 Whistleblowing - a right or a duty?2 The right to anonymity3 Rewards for whistleblowers4 Any other businessChairing a meetingOK.Shall we start?As you know, we’re here to discuss/ talk about/ consider...The aim of this meeting is to...Carlos, would you like to begin?I think we should move no to the next point.Perhaps we can come back to this later.Can I just interrupt you,Carlos?So,to sum up, we’ve agreed that...Dose anyone have anything further to add?OK.Let’s leave it there.Thank you all for your input.。

剑桥商务英语高级8

剑桥商务英语高级8

Wordlist 词汇
• • • • • • • • • • • • •
Trade creditor 购货债权人 Good publicity 良好的声誉 Audit 审计,严密的检查 Indecisive 无决断力的,优柔寡断的 Using public transport 使用公共交通 Limiting how much you fly 减少飞行 Purchasing green products 购买绿色产品 A high street bank 商业银行 Electronic retailer 电子零售公司 A balanced ecosystem 一个平衡的生态系统 Payment terms 付款条款 Declare 申报 Company assets 公司资产
Prepositions 介词
In excess 过量,过度 Submit to 服从,忍受 Lay off 解雇 Public to 对外 Pass on 泄露 A rise in …of 上涨 By the end of the century 本世纪末 Increase by…to… 增加到 On average平均 Over the last ten years 在过去的10年里 Remain at…level 停留在……水平 Three out of four 3/4 Be full of 充满 Be filled with 被充满 Turn off 关掉,关闭
– I think we should move on to the next point.
我认为我们应该进入下一个要点 • Perhaps we can come back to this later. 或许我们过会再讨论这个 • I think X is better placed to deal with/ answer that. 我认为X 更适合回答那个问题

新编剑桥商务英语初级(第三版) Unit 8

新编剑桥商务英语初级(第三版) Unit 8

We’ve got a problem
4. Work in pairs
5.

Work in groups of three. Look at the case study. Then read your role cards and follow the instructions.
Have a discussion about what you should do to solve this problem. Allow 15minutes for students to conclude their discussions.
新编日语教程第三版新编剑桥商务英语新编剑桥世界近代史剑桥bec真题集初级剑桥初级英语词汇bec初级第三版pdf剑桥商务英语初级剑桥英语初级第三版人民币c程序设计第三版
8.1 Manufacturing processes
本小节学习重点
1、熟悉相关词汇 2、学会谈论生产过程这一话题 3、练习在阅读过程中寻找具体信息 4、掌握被动语态的用法
graffiti
要点解析
提示:
除了上表提到的时态变化外,被动语态还可用于以 下时态中: 现在进行时:be being done(前面的be随人称变化, 后面的being固定) 过去进行时:was/were being done (being固定) 将来进行时:will be being done (being固定) 过去完成时:had been done 将来完成时:will have been done 过去将来时:would be done 过去将来完成时:would have been done
准时生产(=JIT) 介绍 just-in-time Just In Time:JIT的基本原理是以需定供。即供方 根据需方的要求(或称广告牌),按照需方需求的品 种、规格、质量、数量、时间、地点等要求,将物 品配送到指定的地点。不多送,也不少送,不早送, 也不晚送,所送物品要个个保证质量,不能有任何 废品。 JIT供应方式具有很多好处,主要有以下三个方面: 1. 零库存。用户需要多少,就供应多少。不会产生库 存,占用流动资金。 2.最大节约。用户不需求的 商品,就不用订购,可避免商品积压、过时质变等 不良品浪费,也可避免装卸、搬运以及库存等费用。 3.零废品。JIT能最大限度地限制废品流动所造成 的损失。废品只能停留在供应方,不可能配送给客 户。

新剑桥商务英语(高级)习题答案

新剑桥商务英语(高级)习题答案

English for Business StudiesKey to Unit 01: The three sectors of the economyThis unit covers a lot of basic vocabulary concerning developed economies much of it in an extract from a well-known British novel. It also discusses the evolution of the economy of most of the older industrialized countries, with the decline of manufacturing industry and its replacement by services. There is an extract from a magazine interview with an economist and an interview with a British Member of Parliament on this issue.1a Vocabulary p09Identify the most prominent features in this photograph, which illustrates various important elements of the infrastructure of a modern industrialized country.The photo clearly shows a large factory (the Unilever factory in Warrington, England) in the center, with more factories, industrial units, or warehouses in the top right-hand corner. The large factory seems to include some office buildings. Also visible are agricultural land (in the background; the land in the foreground doesn’t appear to be cultivated), a river, a railway and several roads, and housing, perhaps with a school in the center of the housing estate top left. 1b Reading p10What is the key point that this extract is making about economies? The text suggests that most people take for granted the amazing complexity of the economic infrastructure.1c Comprehension p111.In lines 4-7, Robyn sees examples of all three. What are they? Tiny fields (the primary sector), factories (the secondary sector), and railways, motorways, shops, offices, and schools (the tertiary sector).2.The long sentence from lines 12-28 lists a large number of operations belonging to the different sectors of the economy. Classify the 18 activities from the passagePrimary sector: digging iron ore, mining coal.Secondary sector: assembling, building, cutting metal, laying cables, milling metal, smelting iron, welding metal.Tertiary sector: advertising products, calculating prices, distributing added value, maintenance, marketing products, packaging products, pumping oil, transportation.3.Can you think of three important activities to add to each list (not necessarily in relation to the kettle)?Primary sector: farming (agriculture), fishing and forestry Secondary sector: manufacturing, transforming and processing Tertiary sector: financing, designing, retailing2a Reading p121.Why do people worry about the decline of manufacturing?Because they think it will lead to unemployment.2.Which activities are as important as the production of goods? Designing goods, persuading people to buy them; arts and entertainment.3.Should people worry about this state of affairs?No, because it is a natural, progressive and inevitable development.2b Listening p13Listen to a short interview with Denis MacShane, a British Member of Parliament for the Labor Party.Does he hold the same view as J. K. Galbraith?Denis MacShane quite clearly disagrees with Galbraith.1.Why does MacShane think that manufacturing has a future? Because there are many new products that have to be invented to serve new needs.2.Why does MacShane think that manufacturing has a future in the advanced countries?Because these countries have production technology that requires very little labor input.3.Why, however, is this manufacturing unlikely to solve the problem of unemployment?Precisely because it requires very little labor input.4.What does MacShane mean by ‘in theory there should be no more manufacturing’ in Switzerland? (It is this theory that makes many people argue that m anufacturing must move to ‘less-developed’ countries.)The conventional theory is that the most important cost in manufacturing is labor, and wages and salaries in Switzerland are the highest in the world. (As is the cost of living!)5.Why does he say it is surprising for a British company to be buying Swiss goods?Because the pound sterling has, over the years, lost a great deal of value against foreign currencies, especially the Swiss franc.6.What is the reason he gives for the United States still being the richest nation in the world?It has a successful manufacturing economy, including its computer and car (automobile) industries.7.Match up the following expressions and definitions:1.to convert itself. B/ to change from one thing to another2.to serve needs D/ to satisfy people’s desires or requirementsbor input A/ manual work4.to stumble on E/ to discover something by accident5.to be dubious C/ to be uncertain, disbelieving2c Writing p13Summarize both Gallbraith’s and MacShane’s arguments in a short paragraph of fewer then 50 words.A POSSIBLE SUMMARY Galbraith says that manufacturing industry will inevitably decline in the advanced industrial countries, and be replaced by design, advertising, entertainment, and so on. MaShane says that manufacturing will change, and make new products with new technology.New words in this unit 01agriculture, business, company, consumer, economic, economy, employment, goods, industry, infrastructure, labour, manufacturing, primary sector, product, raw materials, secondary sector, tertiary sector, unemploymentUnit 2 ManagementManagement is important. The success or failure of business organizations, government institutions and public sector services, voluntary and non-profit organizations, sports teams, and so on, often depends on the quality of their management. This unit includes a discussion of the qualities required by managers, a definition of management, consideration of the role of the meetings in management, a critical view of the management of one large American multinational company, and an interview with the manager of a British department store, who discusses his job.Before the discussion on the qualities required by managers and the definition of management, maybe we can discuss the cartoo n. What’s the joke? We can assume that Mr. Farvis runs this company (his name is on the door). What can we say about his managerial skills, or his apparent lack of them?Discuss in pairs for two minutes what exactly managers do, concerning organizing, setting objectives, allocating tasks and resources, communicating, motivating, and so on.1a DiscussionWhat is management? Is it an art or a science? An instinct or a set of skills and techniques that can be taught?Management is a mixture of innate qualities and learnable skills and techniques.What do you think makes a good manager? Which four of the following qualities do you think are the most important?Being decisive: able to make quick decisionsBeing efficient: doing things quickly, not leaving tasks unfinished, having a tidy desk, and so onBeing friendly and sociableBeing able to communicate with people -----Being logical, rational and analyticalBeing able to motivate and inspire and lead people -----Being authoritative: able to give ordersBe ing competent: knowing one’s job perfectly, as well as the work of one’s subordinates -----Being persuasive: able to convince people to do thingsHaving good ideas -----Are there any qualities that you think should be added to this list?Which of these qualities can be acquired? Which must you be born with? There are clearly no definitive answers as to which of these skills can be acquired.1b ReadingPeter Drucker, the (Austrian-born) American management professor and consultant, is the author of many books about business. This text summarizes some of Peter Drucker’s views on management. It paraphrases the extended definition of management he gives in one of his management textbooks. As you read about his description of the work of a manager, decide whether the five different functions he mentions require the four qualities you selected in your discussion, or others you did not choose.What is management?Drucker’s first point (setting objectives and developing strategies) presumably requires qualities J, H, E and A (not necessarily in that order). The second point (organizing) presumably also requires H, E and J. The third point (motivation and communication) embraces F, D, I and probably C. The fourth point (measuring performance) probably requires H and E. The fifth point (developing people) might require H, F, D and J. But all this is clearly open to discussion.1c VocabularyComplete the following sentences with these words.Achieved; board of directors; communicate; innovations; manageable; performance; resources; setting; supervise1.managers have to decide how best to allocate the human, physicaland capital resources available to them.2.Managers -- logically – have to make sure that the jobs and tasksgiven to their subordinates are manageable.3.There is no point in setting objectives if you don’t communicatethem to your staff.4.Managers have to supervise their subordinates, and to measure, andtry to improve, their performance.5.Managers have to check whether objectives and targets are beingachieved.6.A top manager whose performance is unsatisfactory can be dismissedby the company’s board of directors.7.Top managers are responsible for the innovations that will allowa company to adapt to a changing world.1d VocabularyThe text contains a number of common verb-noun partnerships (e.g. achieve objectives, deal with crises, and so on).Match up these verbs and nouns to make common collocations. Allocate resources (or people)Communicate information (or decisions)Develop strategies (or people or subordinates)Make decisionsMeasure performanceMotivate peoplePerform jobsSet objectivesSupervise subordinates2 Meetings‘One can either work or meet. One cannot do both at the same time.’(Peter Drucker: An Introductory View of Management)What do you think Peter Drucker means by this comment?Drucker obviously believes that work is largely something that is done individually, and that meetings are not ‘work’, but merely preparation for it, or consolidation after it.2a Reading p18Read the computer journalist Robert X. Cringely’s description of the management style at IBM.Is he positive or negative about IBM’s working culture?Robert Cringely’s history of the personal computer industry is very informative, in places very critical, and also very funny. In this extract, he is extremely negative about IBM, saying that they put much too much effort into management and worrying about the possibility of making bad decisions, and not enough into producing good, competitively-priced products.2b ComprehensionExplain in your own words exactly what Robert Cringely means in the following sentences.1.Every IBM employee’s ambition is apparently to become a manager. It seems as if the people who work for IBM are more interested in being regarded as a manager than as a computer designer or technician2.IBM makes management the company’s single biggest business. IBM’s corporate culture seems to place more emphasis on management than on developing and selling the company’s products.3.IBM executives manage the design and writing of software.IBM’s managers don’t actually do the work of designing and writing software themselves, but organize and supervise the people who do it.4.IBM products aren’t often very competitive.IBM products are rarely as good or as dheap as similar products made by their competitors5.The safety net at IBM is so big it is hard to make a bad decision. There is an extensive hierarchy and a system of checks and controls which ensures that bad decisions are generally avoided (but good decisions also take a very long time to make).6.This will be the source of the company’s ultimate downfall.The slowness of IBM’s decision-making process (and the consequentlack of competitiveness of their products) will eventually destroy the company.2c Vocabulary p18Find word in the text that mean the same as the words or expressions below.1.seemingly apparentlyputer programs software3.work, time and energy effortputers (and other machines) hardware5.young workers still learning their jobs trainees6.knowledge and skill expertise7.levels or strata layers8.to make certain that something is true verify9.corrected or slightly changed amended10.collapse or failure downfall3 The retail sectorYou will hear part of an interview with Steve Moody, the manager of the Marks & Spencer store in Cambridge, England.What do you know about Marks & Spencer?M&S, as many people call them in Britain sell clothes, household goods and food. They have branches all over Britain, and are expanding into continental Europe.3a Listeninglisten to part One, in which Steve Moody describes the role and responsibilities of a store manager.Tapesript Part OneSTEVE MOODY so, as the store manager in Cambridge, which is probably the fortieth largest of the 280 stores we have got, I am responsible for the day-to-day running of the store. All the product is delivered to me in predescribed quantities, and obviously I’m responsible for displaying that merchandise to its best advantage, obviously I’m responsible for employing the staff to actually sell that merchandise, and organizing the day-to-day logistics of the operation. Much more running stores is about the day-to-day operation. And ensuring that that’s safe, and obviously because of the two hundred people that we would normally have working her e it’s ensuring that they are well trained, that they are well motivated, and that the environment they work in is a pleasant one, that they are treated with respect, and that they are committed to the company’s principles.Which of the following tasks is he responsible for?1.designing the store and its layout2.displaying the merchandise3.employing the sales staff4.ensuring the safety of staff and customers5.establishing the company’s principles6.getting commitment from the staff7.increasing profits8.maintaining a pleasant working environment9.motivating staffanizing the day-to-day logistics11.pricing the merchandise12.running 40 out of 280 stores13.selecting the merchandise14.supervising the day-to-day running of the store15.training staff3b ListeningListen to Part Two, and answer these questions.Tapescript Part TwoINTERVIEWER How much freedom do those people have within their jobs to make decisions themselves? How much delegation is there of responsibility down the chain?STEVE MOODY We would , as a business, like to encourage as much accountability and delegation as possible. Of course that does depend on the abilities of the individuals, the environment in which you’re working, and the time of year. With 282 stores we have a corporate appearance in the United Ki ngdom’s high streets. It is quite important that when customers come into Marks & Spencer’s Cambridge they get the same appearance and type of looking store and the same level of service that they would expect if they went into Marks & Spencer’s Edinburgh in Scotland, for example, and it’s very important that we have a corporate statement that customers understand. So, there are obviously parameters and disciplines that, you know, not only the staff but supervision and management would follow. Within that, in terms of development and training, training is obviously an investment for all staff. If staff are trained to do their job well and they understand it, they will feel confident in what they’re doing, that in turn will give a better service to the customers, obviously from Marks & Spencer’s point of view it could well lead to increased sales.1.Why are Marks & Spencer’s store managers limited in givingaccountability to their staff and delegating responsibilities? Although marks & Spencer ‘would like to en courage as much accountability and delegation as possible’, they have a corporateappearance for all their stores, in all of which customers should get the same level of service. This limits the freedom of individual mangers to change the stores: there are ‘parameters and disciplines that not only the staff but supervision and management would follow’.2.What do they concentrate on instead?Instead, they concentrate on staff development and training.3c listeninglisten to Part Three, and answer the following questions. Tapescript Part ThreeINTERVIEWER Do you have meetings for members of staff where they can express views about what’s going on in the store?STEVE MOODY We have a series of meetings, management and supervisory every week we have something whi ch Marks & Spencer’s call a focus group, which is members of staff who get together regularly from all areas of the store, so from the food section and perhaps the menswear section, from the office who do the stock and accounting, and indeed the warehouse where people receive goods. They have meetings, they discuss issues, they discuss problems that they feel are going on in the store. They also discuss suggestions of how they can improve that we run the store, and they discuss that amongst themselves first. They will then have a meeting with members of management and obviously myself, and we will discuss those issues and work together to try and provide solutions. However, Marks & Spencer’s philosophy, I suppose, is that meetings should not be substitute for day-to-day communication and therefore if problems do arise in terms of the operation, or an individual has got a problem in their working environment, or indde their immediate line manager, or indeed if they have a problem outside, which might be domestic, or with their family, we would like to discuss that as it arises and would like to encourage a policy that they will come and talk to their supervisor or their manager, to see what we can do to solve the problem.Steve Moody mentions two kinds of regular meetings. The first is weekly meetings for management and supervisory staff.1.What is the second kind of meeting called?A focus group.2.Who attends them?Members of staff from all areas of the store (e.g. the food section, the menswear section, the stock and accounting office, the warehouse, and so).3.What are they designed to achieve?Staff can discuss problems in the store, and make suggestions for improvements. After this, they will meet with members of management to discuss those issues and try to provide solutions.4.What kind of problems cannot be dealt with by meetings? Individuals’ problems with their work or their line manager, or even family problems5.How are such problems dealt with?Individuals are encouraged to discuss such problems with their supervisor or manager.3d DiscussionAfter reading and hearing about management, do you think you have the right skills to be a manager? Would you be able, for example, to set objectives, motivate and coordinate the staff, and manage a department store, or a computer manufacturer?Some learners may decide that they have the necessary abilities to become a manager or even a top manager; others may envisage more specialized careers in a particular function such as marketing, finance, computing, accounting, and so on, which will not involve managing and coordinating a large number of people and operations.New words in this unit 02Allocate, banker, board of directors, chairman, competitive, customer, director, distributor, function, hardware, innovation, investor, logistics, manageable, management, manager, measure, meeting, merchandise, motivate, objective, organization, pay, performance, promotion, resources, software, staff, strategy, subordinate, supervise, supplier, tactics, team, top manager, trainee.Unit 3 Company structureOne of the most important tasks for the management of any organization employing more than a few people is to determine its organizational structure, and to change this when and where necessary. This unit contains a text which outlines the most common organizational systems and exercise which focuses on the potential conflicts among the different departments of a manufacturing organization, an example of an organization chart, and a critical look at the flexible organizational structure of an American computer company.1a DiscussionThis discussion activity follows on naturally from activity 3d in theprevious unit, about managing companies or having more limited responsibilities in a particular department.1b Vocabulary1. Autonomous: C independent, able to take decisions without consulting a higher authority2. Decentralization: E dividing an organization into decision-making units that are not centrally controlled.3. Function: B a specific activity in a company, e.g. production, marketing, finance4. Hierarchy: A system of authority with different levels, one above the other.5. Line authority: F the power to give instructions to people at the level below in the chain of command6. Report to: G to be responsible to someone and to take instructions from him or her7. Subordinates: D people working under someone else in a hierarchy1c ReadingThe text summarizes the most common ways in which companies and other organizations are structured, and mentions the people usually credited with inventing functional organization and decentralization. It mentions the more recent development of matrix management, and a well-known objection to it.How arte most organizations structured?Most companies are too large to be organized as a single hierarchy. The hierarchy is usually divided up. In what way?What are the obvious disadvantages of functional structure? (Discuss briefly in pairs) give some examples of standard conflicts in companies between departments with different objectivesAre there any other ways of organizing companies that might solve these problems?A.Functional structureB.Matrix structureC.Line structureD.Staff structureBritish: personnel department = American: staff department or human resources department1d ComprehensionThe only adequate summary is the second. The first stresses the disadvantages of hierarchies much more strongly than the text, and disregards the criticisms of matrix management and decentralization. The third is simply misleading: matrix management and teams are designed to facilitate communication among functional departmentsrather than among autonomous divisions.Second summaryMost business organizations have a hierarchy consisting of several levels and a clear line of command. There may also be staff positions that are not integrated into the hierarchy. The organization might also be divided into functional departments, such as production, finance, marketing, sales and personnel. Larger organizations are often further divided into autonomous divisions, each with its own functional sections. More recent organizational systems include matrix management and teams, both of which combine people from different functions and keep decision-making at lower levels.1e discussionThe text mentions the often incompatible goals of the finance, marketing and production (or operations) department. Classify the following strategies according to which departments would probably favor them.Production managers: 1.a factory working at full capacity 4.a standard product without optional features 11.machines that give the possibility of making various different products. (1, 4 and 11 would logically satisfy production managers, although 11 should also satisfy other departments.)Marketing managers: 2.a large advertising budget 3.a large sales force earning high commission 6.a strong market share for new products 7.generous credit facilities for customers rge inventories to make sure that products are available (2, 3, 6, 7, 9, would logically be the demands of marketing managers)Finance managers: 5.a strong cash balance 8.high profit margins 10.low research and development spending 12.self-financing (using retained earnings rather than borrowing) (5, 8, 10, and 12 would logically keep finance managers happy.)1f Describing company structureNow write a description of either the organization chart above, or a company you know, in about 100-150 words.Here is a short description of the organization chart illustrated. The Chief Executive Officer reports to the President and the Board of Directors. The company is divided into five major departments: Production,Marketing, Finance, Research & Development, and Personnel. The Marketing Department is subdivided into Market Research, Sales, and Advertising & Promotions. The Finance Department contains both Financial Management and Accounting. Sales consists of two sections, the Northern and Southern Regions, whose heads report to the Sales Manager, who is accountable to the Marketing Manager.2a VocabularyMatch up the words on the left with the definitions on the right. 1.industrial belt: C an area with lots of industrial companies, aroundthe edge of a city2.wealth: F the products of economic activity3.productivity: E the amount of output produced (in a certain period,using a certain number of inputs)4.corporate ethos: A a company’s ways of working and thinking5.collaboration: G working together and sharing ideas6.insulated or isolated: B alone, placed in a position away from others7.fragmentation: D breaking something up into pieces2b ListeningListen to Jared Diamond, and then answer question 1. Listen a second time to check your answers, and then do question 2.1 Which of these do the part-sentences 1-8 refer to?A Route 128 (the industrial belt around Boston, Massachusetts)B Silicon Valley (the high-tech companies in the area between San Francisco and San Jose, California)C IBMD Microsoft1 has lots of companies that are secretive, and don’t communicate or collaborate with each other. (A)2 has lots of companies that compete with each other but communicate ideas and information. (B)3 has always had lots of semi-independent units competing within the same company, while communicating with each other. (D)4 is organized in an unusual but very effective way (D)5 is currently the center of innovation (B)6 used to have insulated groups that did not communicate with each other (C)7 used to lead the industrial world in scientific creativity and imagination (A)8 was very successful, then less successful and is now innovative again because it changed the way it was organized (C)2 Working in pairs, rearrange the following part-sentences to make up a short paragraph summarizing Diamond’s ideas about the best form of business organization.A and regularly engage staff who have worked for your competitors.B are at a disadvantage,C because most groups of people getD but also communicate with each other quite freely.E creativity, innovation, and wealth,F into a number of groups which competeG Isolated companies or groupsH most of their ideas and innovations from the outside.I So order to maximize productivity,J You should also exchange ideas and information with other companies, K you should break up your businessIsolated companies or groups are at a disadvantage, because most groups of people get most of their ideas and innovations from the outside. So order to maximize productivity, creativity, innovation, and wealth, you should break up your business into a number of groups which compete but also communicate with each other quite freely. You should also exchange ideas and information with other companies, and regularly engage staff who have worked for your competitors.3a DiscussionRead the following statements, and decide whether they are about the advantages of working in a big or small company.Advantages of working in a small company: 2, 3, 4, 7, 9, 11, 13. Advantages of working in a big company: 1, 5, 6, 7, 8, 10, 12, 14.Some of these answers are open to discussion. For example, number 8: some people might argue that you have a better possibility of realizing your potential in a small company in which you are required to take。

新编剑桥商务英语高级 第三版修订版

新编剑桥商务英语高级 第三版修订版

新编剑桥商务英语高级第三版修订版本文档是对《新编剑桥商务英语高级第三版修订版》的详细介绍和综合评价。

该教材是针对商务人士学习英语的教材,适用于商务领域中需要用英语进行交流和沟通的专业人士。

该教材主要包含五个部分:语言与商务、商务素养、电子商务、商务交流以及商务案例。

每个部分都涵盖了商务英语的核心内容,帮助学习者全面提升商务英语能力。

第一部分介绍了商务英语的基础知识和语言技巧。

学习者将学习到商务英语的基本词汇、语法和句型,并通过实例进行应用。

该部分旨在帮助学习者建立起基本的商务英语能力,为后续学习打下坚实的基础。

第二部分重点培养商务素养。

学习者将了解商务领域中的职业道德、商务礼仪以及跨文化交流技巧。

这些知识对于商务人士来说非常重要,能够帮助他们更好地适应不同的商务环境和职业场景。

第三部分重点介绍了电子商务的相关知识。

随着科技的发展,电子商务在商务领域的地位越来越重要。

学习者将学习到电子商务的基本概念、原理以及应用技巧。

这对于从事电子商务行业或在数字化商务环境中工作的人员来说是非常有益的。

第四部分致力于提升商务交流能力。

学习者将通过学习商务英语中的听说读写等技能,提高他们在商务环境中的交流能力。

通过模拟商务场景的对话和演练,学习者能够更加熟悉商务交流的要点和技巧,从而更加自信地与他人进行沟通和合作。

第五部分以实际的商务案例为基础,帮助学习者将学到的商务英语知识运用到实践中。

学习者将通过解析真实的商务案例,了解商务决策的背景和思考过程,并学习到在不同商务情境下应对问题和解决方案。

总的来说,新编剑桥商务英语高级第三版修订版是一本内容广泛、实用性强的商务英语教材。

通过系统学习该教材,学习者能够全面提升自己在商务领域中的英语能力,更好地适应和应对商务交流的挑战。

无论是从事跨国公司工作,还是从事国际贸易,该教材都是一份优秀的学习资料,值得广大商务人士使用和借鉴。

希望通过本文档的介绍,各位读者能够对《新编剑桥商务英语高级第三版修订版》有更加全面和深入的了解,从而更好地进行学习和应用。

新编剑桥商务英语初级(第三版)_Unit_8.ppt

新编剑桥商务英语初级(第三版)_Unit_8.ppt

• 11、夫学须志也,才须学也,非学无以广才,非志无以成学。2020/7/242020/7/242020/7/24Jul-2024-Jul-20
• 12、越是无能的人,越喜欢挑剔别人的错儿。2020/7/242020/7/242020/7/24Friday, July 24, 2020
• 13、志不立,天下无可成之事。2020/7/242020/7/242020/7/242020/7/247/24/2020
• 17、一个人如果不到最高峰,他就没有片刻的安宁,他也就不会感到生命的恬静和光荣。2020/7/242020/7/242020/7/242020/7/24
谢谢观看
8.1 Manufacturing processes
本小节学习重点
1、熟悉相关词汇 2、学会谈论生产过程这一话题 3、练习在阅读过程中寻找具体信息 4、掌握被动语态的用法
graffiti
要点解析
提示:
除了上表提到的时态变化外,被动语态还可用于以 下时态中:
现在进行时:be being done(前面的be随人称变化, 后面的being固定)
Hale Waihona Puke • 9、春去春又回,新桃换旧符。在那桃花盛开的地方,在这醉人芬芳的季节,愿你生活像春天一样阳光,心情像桃花一样美丽,日子像桃子一样甜蜜。 2020/7/242020/7/24Friday, July 24, 2020
• 10、人的志向通常和他们的能力成正比例。2020/7/242020/7/242020/7/247/24/2020 3:43:08 PM
JIT供应方式具有很多好处,主要有以下三个方面: 1. 零库存。用户需要多少,就供应多少。不会产生库 存,占用流动资金。 2.最大节约。用户不需求的 商品,就不用订购,可避免商品积压、过时质变等 不良品浪费,也可避免装卸、搬运以及库存等费用。 3.零废品。JIT能最大限度地限制废品流动所造成 的损失。废品只能停留在供应方,不可能配送给客 户。

新编剑桥商务英语(高级)同步辅导(第三版修订版)课件

新编剑桥商务英语(高级)同步辅导(第三版修订版)课件

新编剑桥商务英语(高级)同步辅导(第三版修订版)课件Title: A Comprehensive Guide to the New Cambridge Business English (Advanced) Synchronized Workbook (Third Revised Edition)Introduction:The new revised edition of the Cambridge Business English (Advanced) Synchronized Workbook offers a comprehensive guide for learners to master the advanced level of business English. This guide provides a step-by-step approach to enhance language skills and business communication abilities. In this article, we will delve into the key features and components of this updated edition.Key Features:1. Updated Content: The third revised edition of the Synchronized Workbook incorporates the latest trends and practices in business English. The content is tailored to meet the needs of modern business professionals and executives.2. Interactive Exercises: The workbook includes a variety of interactive exercises such as role-plays, case studies, and simulations. These exercises help learners apply their language skills in real-life business scenarios.3. Vocabulary Expansion: The workbook focuses on expanding the business vocabulary of learners through a range of exercises and activities. This helps learners improve their written and spoken communication skills in a business context.4. Grammar Review: The workbook includes a comprehensive review of advanced grammar concepts commonly used in business English. Learners can practice and reinforce their grammar knowledge through various exercises.5. Listening and Speaking Practice: The workbook provides ample opportunities for learners to improve their listening and speaking skills. The audio recordings and speaking activities help learners develop their fluency and comprehension.6. Comprehensive Review: The synchronized workbook offers a detailed review of all key concepts covered in each unit. Learners can assess their progress and identify areas for improvement.Conclusion:The new Cambridge Business English (Advanced) Synchronized Workbook is an essential resource for learners seeking to enhance their business English skills. With its comprehensive content, interactive exercises, and focus onpractical application, this workbook provides a holistic approach to mastering advanced business English. Whether you are a business professional, executive, or student, this workbook is an invaluable tool for improving your language skills and communication abilities in the business world.。

新编剑桥商务英语第三版

新编剑桥商务英语第三版

Asking and answering questionAn environmental accidentThe Daily ReporterTankerGrounded200 tonnes of oil leak into sea1 .Following this news announcement a journalist interviews a spokesperson from the company that owns the tanker. Listen to the interview.1 What caused the accident2 How many accidents has the ship been involved in3 Does the spokesperson come out of it well2Complete the questions the journalist asks.1 how this happened2this isn't the first time this particular ship has been in an accident 3And to do to limit the damage4 this kind of accident is acceptable5 It's a PR disaster for your company,Indirect questions3 Look at exercise 2. Study the structure of the indirect questions in sentences 1 and 4,and the tag questions in sentences 2 and 5.4 Convert the following questions into indirect questions.0 How many years' experience do you have in customer serviceCan you tell me how many years' experience you have in customer Service 1 Where have you worked beforeI'd be interested to know2 Are you an ambitious personWould you say3 Have you gone as far as you can in your present jobDo you think4 Who are our main customersDo you know5Convert the following questions into tag questions.0 Are you interested in a full一time jobYou're interested in a full-time job ,are not you1 Are you married2 Can't you start tomorrow"3 have you only worked for smaller companies4 Did you manage to find our offices easily'5 Is this your first real job6 Would you be able to work part-timeA job interview6 How would you feel if you were asked these questions How would you reply1 Can you tell me why you think you'll be good at this job2 Why should I employ you3 You don't have much experience in this field, do you4 You've taken quite a lot of time out from work .Why is that5 You are quite a quietly-spoken person. Do you have trouble asserting yourselfG Now, your last job. Did you choose to leave7 And what do you know about our company8 So tell me what you did yesterday.7 Work with a partner. Each choose one of the following jobs to be interviewed for. Prepare five questions each and then lake it in turns to adopt the role of interviewer and interviewee. Try to put your interviewee `on the spot:firefighter restaurant manager web designerfundraiser for local sports club trainee investment advisorReading Test: Introduction andPart OneThe Reading Test has six parts, in which there are a total of 52 questions, and Lasts one hour. It carries 25% of the total marks. The texts are all business-related and vary between 150 and 500 words in length. Each part tests a particular reading skill or understanding of language structure.In the exam, you have an hour to read over 2,000 words, so try to develop your reading speed. The only way to do this is to practise:.Read English business texts, e g Time, Newsweek..Get your news from English Internet sites, e g the BBC, CNN.Part Text tune Skill focus Task1 Single text or 5 Beading for global meaning; Matching summariesshort texts (450 summarising to each section of textwords2 Single text (460- heading for detail; Inserting missing500 words) understanding structure sentences into text3 Single text(500- Reading for general meaning 4-part multiple choice600 words) and specific detail comprehension question4 Single text (250 Understanding meaning and Gap-fill; multiplewords) grammar of individual words choice (4-choice)5 Single text (250 finding missing words to Open gap-fill onewords} give meaning and cohesion Word per gap)6 Single teat (150- understanding grammatical Identifying incorrect of200 words) structure unnecessary wordsPast OnePart One is a test of reading for gist or global meaning. five texts or sections have to be matched to live sentences that summariese the general view being expressed in each. Follow these steps·Read the instructions twice and make sure you understand the context of the passages) and what you are being asked to do..Do not read the summaries first.·Bearing in mind what general information you are looking for, read the first text }umlthen try to summarise, in your head, the general view it expresses.·Now read the summaries and lind the one chat matches your own mental summary.·repeat this procedure for each of the other four texts.summarising1 Write a one-sentence summary for this passage. Compare your answer with your partner.I favour a direct approach to interviewing where the questions really put the candidate under pressure and test their reactions. If you look at manuals on interviewing technique, you'll find that most advise you first to make the candidate feel at ease, and then to ask open-ended questions that give them the freedom to tall; and express themselves as they would like. But I think we're being far too nice here. By allowing people to dictate the direction of the interview, we run the risk of not discovering who they really are and wasting everyone's time.2 Following the approach described above, do this Reading Test Part One.Give yourself about twelve minutes.PART ONEQuestions 1-8. Look at the sentences below and at the five extracts from an article on employee motivation..Match each statement 1-8 to one of the extracts (A, B, C, D or E). .you will need to use some of the letters more than once..There is an example at the beginning (0).Example:0Job satisfaction is the key to an employee's motivation. D1 Companies usually try to motivate employees with extra payment or verbal praise.2Financial rewards don't work so well when the manager assesses performance himself3In the end, motivation has to come from the person himself.4Loyalty and commitment are two different things.5Employees are committed when they understand and believe in the company's aims.6Most employees see rewards as an end in themselves.7How well you work does not depend on how good your working conditions are.8Good relations between managers and workers create the right working environmentAFundamental to the issue of motivation is the distinction between employee loyalty to the company and employee commitment. Employees feel loyal when they feel comfortable and well looked after job security, reasonable conditions of pay, generous holiday entitlement, medical insurance and a good pension. Without these conditions an employee will feel neither loyalty to the company nor any motivation to work. But it is also possible that even with good conditions, the employee may not feel motivated. This is because performance is not directly related to working conditions: an employee can feel secure. whether he works hard or notBMotivation has more to do with commitment to the job. The conditions that produce commitment are different from those that inspire loyalty. Committed employees will have a clear sense of the goals of the company and understand their part in contributing to achieving them. Moreover, they will believe that these goals are worth working for: they will derive job satisfaction from what they do. So companies who want a motivated staff ought to be spending their time thinking about their goals and communicating these with enthusiasm to their staff.CInstead, the motivation debate seems to focus on rewards, either financial or non-financial. For example money is commonly used as an incentive for sales people or others with measurable targets to reach. Sometimes it is also used to reward employees whose performance has been evaluated subjectively by a line manager. This is less satisfactory. Verbal commendation is also used to motivate, from a simple word of encouragement in the employee's ear to a public award ceremony.DBut do all these types of rewards motivate people Well yes, they do. They motivate them to get rewards. What they don't necessarily do is motivate them to be a committed employee and do a good job. What really motivates people is the level of satisfaction they find in their work. As Herzberg famously put it: 'If you want people motivated to do a good job, give them a good job to do‘ESo the real motivators are things which are intrinsic to the job: that the employee feels part of a unit that is working towards something worthwhile. And from this as long as communication between employee and management is open and respectful, will come recognition for good work, advancement in the company and personal growth. The best that companies can do is to create such an environment and then hope that within it people are able to motivate themselves。

新编剑桥商务英语高级第三版高级教材答案

新编剑桥商务英语高级第三版高级教材答案

新编剑桥商务英语高级第三版高级教材答案-CAL-FENGHAI.-(YICAI)-Company One1新编剑桥商务英语高级第三版高级教材答案Page 6 and 73Answers1 retire2 joined3 reward4 laid off5 trained6 leave7 recruits8 flexible9 temporary10 day off5Answers1 employment (also employer, employee)2 promotion (also promoter)3 retirement (also retiree)4 resignation5 training (also trainer, trainee)6 recruitment (also recruiter)7 application (also applicant)8 dismissal9 pay (also payment)10 reward9Answers1 not interested in working hard2 people in their twenties3 getting what you want as soon as you demand it4 parents and colleges who overprotect and spoil young people5 your generation gave us everything we wanted6 to work very hard for you7 to sit quietly in a little officePage 8 and 91Answers+ gerund (-ing) + to + infinitive (to do)be good at plan/intend/aimbe worth failhave trouble/difficulty be reluctantsucceed in hope/expectthink about/consider manageenjoy decideavoid haveinvolve be willing/preparedbe used to/accustomed to2Possible answers1 to take up a new sport.2 persuading people to do things.3 researching the company.4 solving technical problems.5 understanding native speakers.6 to answer all my emails.7 renting a caravan in France.8 to take on more responsibility.9 doing things as others want them done.10 to do their own job properly.5AnswersTask One1 E2 F3 B4 G5 ATask Two6 A7 B8 D9 E 10 GPage 10 and 111Answers1 employee2 applicant3 interviewee4 job seeker5 participant6 graduate2Possible answers1 This applicant is very confident, perhaps over confident and his/her claims are not backed up by evidence.2 This applicant seems to have the appropriate skills and experience, but what happened to his/her own company If he/she is so successful why is he/she looking for work in another company Did he/she go bankrupt What type of company was it3 This candidate appears to be well qualified and seems modest, but reliable.3Possible answers (these are subjective and open to discussion)Necessary:1, 2, 3, 4, 8, 12, 14, 16, 17Optional:5, 6, 7, 9, 10, 11, 13, 15, 185Answers1 with2 would (should or must also possible)3 all4 not5 that6 against/tackling/onPage 12 and 131Answers1 The ship made for port because of severe weather conditions but hit some rocks near the coast.2 Three including this one.3 Suggested answer: Reasonable well. He explains the cause clearly and tries to put the accident in context.2Answers1 So, can you tell me2 is it?3 what are you intending4 Do you think that5 isn’t it?4Answers1 where you have worked before2 (that) you are an ambitious person?3 (that)you’ve gone as far as you can in your present job?4 who our main customers are?5Answers1 You’re married, are n’t you?2 You can’t start tomorrow, can you?3 You’ve only worked for smaller companies, haven’t you?4 You managed to find our offices easily, didn’t you?5 This is your first real job, isn’t it?6 You’d be able to work part-time, wouldn’t you?Page 14 and 152Answers1 C2 C3 E4 A5 B6 D7 A8 EPage 16 and 172AnswersLondon-subsidiaryLille-main plantSt Denis-R&D divisionCompiegne-warehousesParis-headquartersNantes, Lyon, Toulouse-sales officesFrankfurt, Milan, Madrid-sales offices3Answers1 A sales office is part of the company’s main sales department, but located in another town or country. A subsidiary operates as an independent company even though it is mainly or wholly owned by the parent company.2 A warehouse is a building where goods or raw materials are stored and from which they are distributed. A plant is a place of production (either manufacturing, assembly or packing).3 The headquarters are the main offices of the company where the top management and general administration work. A division is a branch of a companyresponsible for one particular business activity (eg a motor manufacturer might have an automobile division and a truck division).4Answers1 took over2 expand3 set up4 go public5 went out of business6 made…redundant7 shut down8 sold off5Answers1 People are laid off for economic reasons, ie the company doesn’t have enough work for them. People are fired because their work or behaviour is unsatisfactory.2 Often the difference can be academic, but a take over is what happens when a larger company buys a smaller company and a merger is when two similar sized companies join together.3 Organic growth refers to natural expansion through the growth of sales; non-organic generally refers to growth by acquisition.6Answers1 F2 E3 G4 B5 A6 C7Possible answersOracle has chosen to expand by making acquisitions, sometimes of big companies with quite different skills.SAP grows mare organically and when it makes acquisitions they are smaller and more closely related to what they already do.SAP’S long-term strategy is to increase sales to medium-sized companies and to develop a platform for all its applications.Page 18 and 191Answers1 past continuous-used to describe a background event to a more important event, eg I was working at my desk when my boss came in to the room.2 simple past (passive)-used to describe events in the past: either single events or events in sequence, egThere was a knock at the door. I called ‘come in’ but no one replied.3 present perfect-used to describe either very recent past actions with a strong impact on the present or things which started in the past and are continuing now.4 past perfect-used to refer to a time earlier in the past than the main sequence of events or, as in the example here, in reported speech.5 used to (+ infinitive)-describes habits or routines that are no longer true now.6 past simple2Answers1 came2 was working3 was4 returned (or used to return, would return)5 used to hack (or hack if used to return used in 4)6 had hacked7 received8 opened9 was10 wanted11 saw12 was13 has employed14 have helped15 was taking/had taken16 gave5Answers1 He thinks that some will find opportunities in the newly merged company, some will leave, others will find it difficult to adapt.2 He is resigned. He repeats several times how sad he is, but says although he tried his best to find a ‘different conclusion’ it was not possible.Page 20 and 211AnswersOracle is a more stressful company to work in, but people can earn a lot of money. PeopleSoft was a more caring company, but people had a lot of responsibility put on them. Also they didn’t earn much money until they had established themselves.2Answers1 B2 A3 A4 C5 A6 B4Answers1 stockbrokers2 restaurants3 banks4 oil companiesPage 22 and 231Answers1 a large toy retailer (listed on the Stock Exchange)2 sales are flat and the share price has fallen by 2%2Answers1 not going to achieve the 20% growth target2 share price will fall as a result3 grow sales by an acquisition instead4 look for a medium-sized, well-established business; not necessarily toys, but in the leisure retail sector; report back in a monthPage 24 and 251Answers1 H2 D3 B4 C5 E6 A7 F8 GPage 26 and 272AnswersVerbs which should be deleted:1 do2 put up3 make4 tell5 carry out6 run7 put out8 publish9 make5Answers1 E2 D3 E4 B5 C6 C7 B8 APage 28 and 292Possible answers1 Make a speech/presentation at a farewell party2 Run a big TV and press advertising campaign3 Circulate a memo and publish a newsletter4 Run advertisements in the press5 Issue a press release and hold a news conference6 Post information about the job on relevant Internet sites, eg University websites, place an advertisement in the local/national press3Answers1 request2 reminder3 proposal4 announcement5 apology6 demand4Answers1 to work2 creating3 Correct4 meeting/that we meet5 to give6 tell you7 Correct8 of keeping9 to give10 that there would be11 for trying12 Correct5AnswersPersuade + someone + to doUrgeConvincePromise + to dothreatenundertakeadmit + doingdenycriticize + someone + for doingpraiseblamesuggest + doing/ + that someone should doproposerecommend6Possible answers1 that we send/sending2 about having to wait so long/about the food3 changing the colour of the walls4 to promote her/to give her a pay rise5 to finish it6 to check the orders7 of misleading peoplePage 30 and 313Answers1 The engineer hasn’t turned up to repair the customer’s line at his office.2 The engineer can come at 6 o’clock this evening or tomorrow morning at 9am (the operator also suggests that if it is tomorrow morning, incoming calls can be diverted to the customer’s mobile phone in the meantime).3 The customer accepts the second option.4Answers1 do apologise to2 ’ll look into it3 come straight back4 Would that be5 quite…that case6 ’ll see…bear with me7 acceptable to you8 ’d like toPage 32 and 332Answers1 I will2 I would like3 I will not know4 I cannot help…I am afraid5 It’s been…I’ve seen6 I’d have…I’d known7 I shouldn’t be…they’re late8 You mustn’t do3Answers1 however-but2 nevertheless-still’3 consequently-so4 owing to-because of5 moreover-what’s more6 following-after7 since-because8 besides-anywayPage 34 and 351AnswersAccept any answer that falls into the following categories:1 a date, eg 19822 a government department, eg Trade3 a certain group of people, eg graduates4 qualifications, eg previous experience5 do/have something, eg work as part of a team, have knowledge of selling6 to someone, eg the recruitment officer7 a date, eg 4th July2Answers1 20042 (any) government funding3 professionalise the industry4 one day5 personal lives6 (to) achieve their goals7 forward8 past mistakes9 job satisfaction10 £70 per hour11 considerable experience12 by text messagePage 36 and 373Answers1 unique2 competitive3 emotional4 added5 after-sales6 maker7 prospective4Possible answers1 ‘That’s OK. We can arrange credit finance.’2 ‘We can order a black one, but there is a lot of demand so you will need to pay a 10% deposit.’3 ‘After a couple of months you will wonder how you ever lived without them.’4 ‘I think I should at least reserve it in your name in case anyone else tries to buy it.’5 ‘I think you are the sort of person who imposes their image on the car, not the other way round.’7Answers1 First speaker (Sarah): financial softwareSecond speaker (Dale): cosmetics or bathroomProducts (‘deodorants’)2 First speaker (Sarah): uses a technique called ‘relationship selling’, ie develops relationship slowly, is cooperative, honest, not pushySecond speaker (Dale): direct, persuasive, tells jokes and anecdotes, goes straight to the decision maker3 First speaker (Sarah): builds trust, people know what they are buying BUT takes time and sometimes no saleSecond speaker (Dale): gets results and is efficient BUT for some it could be too pushy8Answers1 strong, reliability2 technique3 prospect’s4 suited5 hard-sell6 perceived7 sustain8 buyer9 average10 move11 favourable9Page 38 and 393Answers1 B2 C3 A4 A5 C6 B7 APage 40 and 411Answers1 present perfect (could be continuous or simple)2 past simple3 present continuous4 future perfect5 simple present6 present perfect (could be continuous or simple)7 will (future simple or continuous)8 past simple9 will (future simple or continuous)2Answers1 Over the past ten years2 Up to now3 A few years ago (also possible During the 80s)4 During the 1980s (also possible A few year ago)5 Sooner or latter (also possible In the next five years)6 By the year 20507 Nowadays4Answers1 raise2 risen3 fallen4 reduce5Answers1 increase, put up2 increased, gone up, soared3 gone down, decreased, dropped, collapsed4 cut, decrease, lower (drop also possible)Page 42 and 432Answers1 fluctuating (varying)2 recovered (bounced back)3 peak4 because of (as a result of, down to, owing to)5 it meant (had the effect)6 During (In)7 levelled off8 slightly (marginally)9 as much as10 led to (meant)11 decreased (declined, dropped, went down)Answers1 average growth in sales over the last two years and the relatively stable state of the market2 the launch of the new slow-release version of the drug3 Bayer having distribution problem4 just a seasonal factor5 the launch campaign of the new version of the drugPage 44 and 451AnswersStudents should pick out these main facts:Over the period 1980 to 2020 there is a steady rise in the number of cars from about 10 cars per 100 people to 16 cars per 100 people.The population in the same period more or less doubles to nearly 8 billion.The probable consequences are a lot more congestion and pollution3Answers1 It has three paragraphs:The first paragraph is an introduction (saying what the graph represents and what period it relates to).The second describes the development and trends.The third offers some general conclusions that can be drown from the information presented.2 The developments are not described in year-by-year or month-by-month detail, but in more general terms.Page 46 and 472Answers1 owe2 lend3 invoiced4 bet5 invest6 withdraw7 do8 save9 do10 repayAnswers1 You earn money from your work; you win money in a game, eg in a lottery; you make money from any kind of business deal or investment.2 Lend and borrow are like give and take.3 Wasting money is spending it in an unprofitable or unnecessary way.4 You can say How much does it cost when something is for sale; when you say How much is it worth, it is a question about an item’s value (ie it is not for sale).6Possible answers1 a noun phrase/something2 date/historical event3 a noun phrase/something/’education’4 a noun phrase/something5 adjective6 adverb or’ to some one’7 a noun phrase/something8 clause with subject and verb9 verb in infinitive form10 number or adjective11 a noun phrase/something12 adverb or prepositional phrase7Answers1 credit and dept2 the Great Depression3 college4 mortgage5 low6 irresponsibly7 down-payment8 economic growth continues9 save (their) money10 $12 trillion/twelve trillion dollars11 a time-bomb12 indefinitely9Answers1 to borrow more money against the value of your house when you have already done so once2 to put a deposit or first instalment on something before paying the full amount3 the value of people’s properties will fall suddenly4 when your debts are greater than your assets5 64,000,000,000,000 (one million million) dollarsPage 48 and 491Answers1 more comfortable…than2 the biggest…(in)3 not as expensive as4 the same…as5 different…to (note that from is also possible with different)6 similar to7 less…than8 twice as much…as2Answers1 much/far more comfortable…than2 by far the biggest…(in)3 not nearly as expensive as4 exactly the same…as5 completely different…to6 very similar to7 much/far less…than8 over twice as much…as4Answers1 by2 not3 than4 far/much5 nearly/almost6 exactly/practically/precisely7 at8 mostPage 50 and 512Answers1 income and expenditure2 assets and liabilities3 gross and net4 current and long-term (eg debt)5 profit and loss6 dividends and retained profit7 creditor and debtor8 accounts payable and receivable9 profitable and unprofitable3Answers1 assets2 liabilities3 fixed4 debtors5 payable6 loss7 expenditure8 profitable9 net10 dividends4Answers1 the first place you should go to2 literally a photograph, in other words, just a picture of a company’s finances at a particular point in time3 in a particular length of time4 what ultimately matters or is most important, ie in business, the bottom line is the profit5 make some basic calculations5Answers1 the turnover = total revenue (39,454.00)2 the profit made after tax = net income (1570.00)3 the value of the company = total equity (= total assets less total liabilities) (9,380.00)4 the cash still available after other investments = net change in cash (181.00)Page 52 and 531Answers1 sugar2 telephone3 vehicle insurance4 heating5 production workers6 lab equipment7 free samples8 bank charges2Answers1 labour costs (the wage bill), material costs, advertising expenditure, administrative costs, overheads (energy bill)2 labour costs3Answers1 I’d recommend2 see, What about3 Instead of, could4 (I have thought about this a lot and) for me5 advantage, would6 I hear, mightPage 54 and 552AnswersB politician3AnswersC …if we just hold on a bit, then sooner or later another solution will present itself.4AnswersTask One1 B2 E3 H4 G5 DTask Two6 F7 G8 D9 A 10 Bpages 56 and 574Answers1 He paid very quickly.2 The item was well protected in the packaging it was posted in and its condition was as new.3 The transaction was done without wasting time or money and the item was delivered quickly.4 The seller didn’t send the item immediately.5 The transaction took place without any problem.6 Not to be trusted or depended upon. The items did not fit the description.7 The item had some surface damage.8 The goods were damaged in the post.9 Be careful / Warning. Seller didn’t have the camera ready to send.6Possible answers1 b2 Mainly a, but also b if the hospital’s budget is tight.3 Mainly a – reliability is the most important factor.4 b – there will be a lot of other suppliers competing on price for this business.5 a – reliability / quality is the most important factor.7AnswersMostly A:You want to co-operate at all times with your suppliers. But be careful: not everyone in business is as nice and trusting as you are.Mostly B:You are a principled person who looks for the win-win situation in deals.Mostly C:You’re a tough customer! There are no such things as friends for you in business, especially among your suppliers.pages 58 and 593Answers1 out2 their3 that4 which5 than6 into7 as8 such9 this10 may / might4Possible answers- The government could legislate to fix payment terms between suppliers and the supermarkets.- The suppliers could form an alliance and threaten not to supply the supermarkets until they improve their payment terms.- Suppliers and consumer associations could generate bad publicity for the supermarkets about this situation.5Answers1 People wanting to use small local shops…2 The supermarkets accused of unfair competition…3 The companies dominating the market…4 The money spent at Tesco…5 Suppliers not accepting these terms…6 The goods bought by consumers…7 Suppliers unable to wait a long time for payment…6Possible answers- availability of the products- price- delivery time- quality of the products- frequency at which new products or product lines are added to the range- payment terms7Answers1 C The Klik laminate flooring has been going really well here… Customers really love it.2 A what would really help is more seasonal discounting.3 A it’s very difficult for us to have a policy with you that’s different from all our other customer.4 B It’s quite often the case that you don’t have exactly what we want in stock.5 C It’s not really a problem of our own making. It’s a result of shortages in raw material and delays further up the supply chain.6 B it’s a sensitive product to transport and store7 C If they cant’ get what they want exactly when they want it, they’ll go elsewhere.pages 60 and 611Answers1 D2 E3 G4 A5 B6 I7 F8 H2Answers1 have been2 promises3 was4 seemed5 broke6 had got (also possible must have got)7 have tried8 will be9 am keeping10 have I wantedpages 62 and 632Answers1 ’ll call back2 ’ll just get a pen3 ’ll put you4 ’ll get back to you5 ’ll make sure she gets6 ’ll just check7 ’ll see if she’s8 ’ll look forward3Answers1 supplier2 supplier3 customer4 supplier5 customer6 customer7 supplierpage 651Answers1 sincerely2 for3 in4 Following / Regarding5 As6 of7 order8 it9 grateful10 hesitate11 againpage 676AnswersTask one1 C he takes on too much.. he spreads himself very thin, when he could hand more work out to others2 H Cheryl’s not particularly brilliant3 G he can be rude and too direct4 D he doesn’t take on board what you are saying; he… takes it for granted that everyone has reached the same point in their thinking that he has5 B … sh e’s a maverick, a kind of a loner; she’s difficult to get on with and doesn’t have the company’s interests at heartTask Two6 F he’s not afraid to get his hands dirty7 H is very good at getting everyone working in the most efficient way8 B you can’t deny that he gets the most out of his staff9 C he’s… clever, and he has lots of great ideas and vision10 G She gives us a lot of praise; we get... 100% loyalty and encouragement7Answers1 He will do more menial jobs if they need to be done.2 Likes to be in control of every little detail (almost to the point of obsession); cannot delegate easily.3 Tries to do too many things at the same time.4 Challenges you (verbally).5 Doesn’t take account of the arguments or suggestions you present.6 To have a good relationship with.7 The company’s interests are not her principal concern.pages 68 and 691Answers1 Too involved with the detail to be able to see the wider picture.Answers1 Triple Bottom Line2 environmental3 strongly linked4 government5 pressure6 reducing pollution7 on the workforce8 walk the talk9 stakeholders10 audits11 their actions12 financial results4Answers1 to make2 breaking3 crying4 doing, doing5 to be6 to be7 criticising8 to learn9 to walk10 digging7Possible answersAll these expressions take to + the gerund. Note that the structure to get used to + gerund is used to mean ‘become accustomed to’.1 to supporting local community projects.2 to taking off your shoes when you enter someone’s house.3 to going on holiday.4 to paying such a high price.pages 82 and 831Answers1 what is in the document which lists the points to be discussed at the meeting2 taking notes on what is said3 take a break4 in charge of / running5 summarise6 interrupt (quite informal)7 go to he next point8 has more expertise on this subject2Answers1 participant2 chairperson3 chairperson4 participant5 chairperson6 participant7 chairperson8 participant3Answers1 C2 B or A*3 D4 E5 A6 B or A*7 E4Answersbribery 3insider dealing 4breach of confidence 7theft 5misselling 6pages 84 and 851C is the correct answer21 B account – It’s the only word that takes the preposition for. Explain fits in meaning, but not grammatically (it is not followed by a preposition. How do we explain the large…).2 D held – This is just a question of collocation. The expression is to be held responsible. The expression with take is to take responsibility for.3 A scale – In this case it is the preposition before the noun which determines the answer, ie on a large scale. With extent and degree the preposition would be to – ie to such an extent, to such a degree.3Answers1 B2 A3 D4 A5 D6 B7 D8 D9 A10 Apages 86 and 872AnswersSimilar quality Negative quality1 practical impractical (also bulky)2 clever unwieldy3 state-of-the-art old-fashioned4 inexpensive over-priced5 dependable erratic6 efficient poor7 innovative unoriginal8 fast time-consuming9 up-market basic10 small bulkyAnswers1 at2 of3 in4 at5 to6 with7 in8 on9Answers1 C I’d rather be selling a neat solution to an unsolved problem.2 B He was on holiday for two weeks and had no-one… he felt he could ask to look after his plants.3 B it allows you… to deliver exactly the amount of water indicated in the plant care instructions.4 A This is a product that will appeal to everyone… Plant-carer is… aimed at the mass market5 C It has the capability to transform this companypages 88 and 893Answers1 D creating an innovative product… is not sufficient. It’s sustaining that difference that is really the key2 C This doesn’t necessarily mean product innovation.3 A Managers who think that innovation is a passport to greater market share… are fooling themselves.4 E Your innovation is only a good one if customers respond to it and take it up.5 D all to often they lack the courage to see them through… you do need to be incredibly bold.6 A there is no correlation between the amount… spent on R&D and the innovative success of an organization.7 B The real driver of innovation is growing market competition8 B If that comes about by a 1% investment of revenue in R&D, then good luck to the company. If it takes 10%... that is fine, too.4Answers1 B2 D4 C5 Epages 90 and 912Answers1 stumbling (a stumbling block)2 scratch (to start from scratch)3 wheel (to reinvent the wheel)4 plain (to be plain sailing)5 spiralled (to spiral out of control)6 teething (to have teething problems)7 ground (to find some middle ground)8 shaped (to go pear-shaped)3AnswersThe meanings of the phrases are as follows1 an obstacle2 begin at the very beginning3 create something that has already been created4 progressing without any difficulties5 gone up and up without apparent limits6 inevitable problems that you get when you implement something new (ie you expect these problems –they’re normal)7 compromise8 goes wrong5Possible answers1 We would be prepared to move a little on (the) price if you (could) increase your order.2 Would you be able to delver 1,000 units to us as soon as possible?3 We would have difficulty agreeing to those terms as they are.4 We would ask you to consider it from our point of view.5 Manufacturing only 100 wouldn’t really be viable.6 I’d like a little time to think about that, (if you don’t mind).7 And how would this benefit our company (exactly) / What benefit would there be for our company (exactly)。

新编剑桥商务英语高级第三版 第Module7-Module 8

新编剑桥商务英语高级第三版 第Module7-Module 8

7.1 Strengths and weaknesses (page 67)1I admire my boss a lot. He’s very capable;he knows exactly what he’s doing and he’s not afraid to get his hands dirty,not like some managers who think they’re above it all. The one problem is that he takes on too much. I don’t think it’s because he doesn’t trust us to do a good job--it’s because he likes to be involved in everything. He ‘s a bit of control freak. The result is that he spreads himself very thin, when he could hand more work out to others, and he’s often overloaded and stressed.2 Cheryl’s not particularly brilliant, but she knows that. She knows her own limitations, which is certainly one of her strengths. In fact, I don’t think you have to be particularly bright to be a manager-- that’s more a quality you need in a leader. A manager’s job is to bring order to the workplace and the team, so that people are clear about what they should be doing and when they should be doing it. Cheryl is very good at getting everyone working in the most efficient way and that makes our working environment much less stressful.3 He’s not an easy guy to work for. He has very high expectations of his staff and he can be rude and too direct. Sensitivity is not his strong point. He often puts you on the spot: ‘What makes you think this will work?’‘Have you thought about the cost of this?’and so on . You have to be prepared to justify your actions a lot. Some people can’t stand being challenged like this all the time, but you can’t deny that he gets the most out of his staff. People do perform.4 There are people who listen to what you are saying, and people who hear what you are saying. Paul is one of the former. He does try to listen to other people’s ideas, but his mind has often moved onto the next thing, and he doesn’t take on board what you’re saying. It’s the same thing when he’s expressing his own ideas and wishes. He kind of takes it for granted that everyone has reached the same point in their thinking that he has, when often they’re still two or three steps behind. Don’t get me wrong, he’s very nice guy--kind and clever, and he has lots of great ideas and vision for the company--but because of these communication difficulties, he can be very frustrating to work for.5 The financial rewards in our company are not so huge, but in spite of that, in my team we all stay very motivated because our boss really appreciates our work. She’s actually very protective of her own people. She gives us a lot of praise. Other people in the company say she’s a maverick, a kind of a loner. They say she’s difficult to get on with and doesn’t really have the company’s interests at heart. But I wouldn’t known about that really, because it’s not the side of her that we see. What we get is 100% loyalty and encouragement.8.1 Corporate social responsibility (page 80)I’d like to talk to you today about an approach to doing business that is fast gaining popularity. It is the concept of Triple Bottom Line. We all know the term bottom line and what it refers to, namely the financial profitability of the company. Triple Bottom Line, or 3BL as it is sometimes called, recognises that there are two other important factors in measuring a company’s success-social performance and environmental performance. Put in a more friendly way, 3BL is about ‘People, Planet and Profits’. Nor are these things unconnected:the three legs are in fact strongly linked.Why is this important? In today’s global economy, the standards set by business, and not by government, are more and more what affect people’s lives. The environment, as we all know, is under unprecedented pressure. In many sectors-transport,energy generation, production of chemicals and plastics-business can play its part in reducing pollution, particularly emissions into the atmosphere. It can also take more responsibility for the full life-cycle of products-from manufacture to disposal.In the area of social performance, businesses must consider the welfare of their employees and the communities in which they operate. In the pursuit of a better financial bottom line, companies will naturally look to reduce their labour costs. This may mean cutting jobs or wages or it may mean outsourcing work or relocating to a country where labour is cheaper. All too often the impact of these actions on the workforce is not taken properly into account.One aspect of social responsibility-sponsorship of community projects- has already been taken up by companies on a wide scale. That is probably because companies have been quick to see the financial benefit of the good publicity that comes from being involved in such helpful projects.Does all this sound nice? Of course it does, but it’s not enough to say you are going to follow a policy of corporate social responsibility: to make a difference companies have to ‘walk the talk’. So how do you go about translating good intentions into concrete actions that will really make a difference?The first thing is to be attentive to the needs of all stakeholders. This means that companies must recognise their responsibilities not only to their shareholders, but also be committed to respecting their employees, their suppliers, their customers, and the local community and environment in which they operate.The second point is about audits and reporting. Companies already submit their financial accounts for audits; they must also submit to social audits and environmental impact audits. These must be reported to the outside world so that everyone can seethe results of their performance in the three key areas, thus tying companies to their promises. However, this means that companies have to be honest and open about their actions and so expose themselves to public criticism. It’s easy to advertise your successes to your customer; it’s not so easy publicise the level of pollution from your factory or, if you are a private company, to disclose your financial results.。

剑桥商务英语高级-81

剑桥商务英语高级-81

剑桥商务英语高级-81(总分:100.00,做题时间:90分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:1,分数:8.00)ARegular European business travellers view travelling on commercial airlines as inefficient and inconvenient. Mostly it is not the airlines' fault but the infrastructure they have to work with. Private aircraft are being bought primarily not to save money on tickets but to save time. Scheduled flights in Europe cover only 10 per cent of the destinations available. Delays, more likely than not in European travel these days , waste precious time. The number of hours top executives with huge salaries waste has a direct impact on cost-effectiveness.BThe gradual completion of Europe's single market means that more and more executives arecriss-crossing Europe to look for business. With European domestic air fares extremely high, a corporate jet looks more attractive for executives flying three or four times a month. Even some of Europe's smaller companies are investigating it. However, the larger European airports operate priority regulations which govern slot allocation for take-off and create delays; airlines have first priority, chartered flights come second, air taxis third and business jets are fourth on the list. Smaller airports pose problems of access and a risk of inadequate ground handling. CMost businesses will not discuss their corporate aircraft or even reveal whether the already high-earning chief executive has an aircraft, for fear of shareholder reaction. There is still some stigma attached to ownership of a business jet. With new planes costing anything from $5 million upwards plus extra comforts in the interior, many companies feel they can't justify the expense to shareholders and employees. For some European managers a private jet is seen as an unacceptable perk indicating serious problems in a company's management.DThe market for private aircraft fall into two sectors, the no-expense-spared rich man's plaything-the popular image-and the serious business tool owned by corporations. Manufacturers deliver the former as what is called a "green" aircraft-a plane that is unfinished except for a green corrosive-resistant paint which covers the bare metal. Owners personalize the plane with telephones, dining areas and even cinemas. The latter sector is very different and planes are normally bought with straightforward seating.EFractional ownership of aircraft has opened up the market, as the low acquisition costs and predictable monthly fees are more palatable to shareholders, and to first-time buyers. Some of the biggest names in the business jet industry have launched their own fractional ownership schemes. Several smaller companies are also getting in on the act and are trying to beat the larger companies down the runway by offering cheaper prices. Yet critics claim that fractional ownership is untested and faces the customer with a wide range of liabilities.(分数:8.00)(1).The expense of plane ownership is seen as unacceptable by large numbers of people.(分数:1.00)填空项1:__________________ (正确答案:C)解析:[精析] 本题意为:购买飞机的巨大支出在很多人眼里是不能接受的。

剑桥商务英语高级-85

剑桥商务英语高级-85

剑桥商务英语高级-85(总分:100.00,做题时间:90分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:1,分数:8.00)AThe Speech of the Paper PresentersThe presentation of academic papers is the most fundamental form of communication at international academic conferences and the core activity of a simulated international academic conference as well. Well require that, on the platform, the students should be able to adjust themselves to the. optimal state, control their voice, volume, speed and intonation, adapt themselves to the situation and ex- press themselves freely. Skills of opening are introduced to them such as direct opening, thanking and praising, background introduction, and humorous expressions, in order to attract attention. They are also taught the approaches to logical development, topic shitting illustrating facts, displaying concrete examples, emphasizing key points, dealing with long sentences, repairing slip of the tongue, etc.BOn-the-spot PreparationsOn-the-spot preparations relatively simple, which mainly refers to the arrangement of the conference room one or two hours before the conference, including hanging the logo, posting the papers (or abstracts), preparing drinks (for the breaks), adjusting the projector, arranging the seats of the guests, ensuring the recording and photographing, etc.CCanberraCanberra, with a population of 286,000, is the regional capital of the Australinal Capital Territory (A. C. T.). The A.C.T was created especially as home for the national capital in 1911 to prevent jealousy between the various states (former colonies) of the country. It is located in south-east Australia and surrounded on all sides by New South Wales (originally the prison colony established by the British in 1788). All the major government administrative offices, the Australian National University, and the national museums are sited in Canberra. About 60% of the work force is employed by the government, with a small electronics industry providing most of the other jobs available. Originally a small town, the purpose-built capital shows urban planning at its best, with elegant public buildings and landscapes gardens.DAlgarveWhatever kind of holiday you want, you'll find it in the Algarve, the garden coast of Portugal. But what the Algarve does, and better than most places, is the villa holiday. With your chosen companions-there are villas catering for from four to eight people - you for a package that includes transfers from Faro Airport to the villa, a fully-stocked fridge on arrival, maid service, arid a fabulous villa with its own swimming pool are feeling really lazy, or simply want to try Portuguese cuisine without the worry of which restaurant to choose, a cook. The best villas are usually those located on a hillside overlooking the sea, although there are some very attractive ones that are almost on the beach.EThe ideal size for a team is between 5 and 8 members. Larger that this and agreements are more difficult to reach. Each member of the team must have a clear picture of the goals of that particular team and be committed to, and responsible for, the other members of his or her team. it is essentialthat teams should act together and develop the team 'spirit' rather than working individually. Training should take place together, along with group discussions, debate and decision-making based on the various situations that team is being trained to respond to.(分数:8.00)(1).During the course of the use of such aids as projectors, slides, recordings and videos is also encouraged so as to improve the effect of oral presentation.(分数:1.00)填空项1:__________________ (正确答案:A)解析:(2).It is the national capital of Australia.(分数:1.00)填空项1:__________________ (正确答案:C)解析:(3).It includes determining the conference agenda.(分数:1.00)填空项1:__________________ (正确答案:B)解析:(4).If you communicate at international academic conferences, you will use it.(分数:1.00)填空项1:__________________ (正确答案:A)解析:(5).It may be able to come up with solutions much faster.(分数:1.00)填空项1:__________________ (正确答案:E)解析:(6).If you want to go some place for a holiday, you can go there.(分数:1.00)填空项1:__________________ (正确答案:D)解析:(7).The work force with electronics industry provides most of the other jobs available.(分数:1.00)填空项1:__________________ (正确答案:C)解析:(8).Faced with the unexpected, counts for more than one person working single handed.(分数:1.00)填空项1:__________________ (正确答案:E)解析:三、PART TWO(总题数:1,分数:6.00)New Developments for an Information-Oriented SocietyThe astounding technological progress that is being achieved recently with electronics as the centerpiece is providing our society with sophisticated means for information processing and distribution. Information channeling technology is undergoing rapid progress and has, in reality, become a decisive factor determining the very future of our society and economy. in our society, "information" is gaining relatively greater significance compared with material resources. Backed by civilian factors such as diversification of philosophies of value and sophistication of needs and preferences in concert with the nation's rising living standard, Japanese society is presently undergoing changes in the extension of economic services and in the industrial structure. Meanwhile, newly coined words such as "information channeling, " "software-based operations" and "de-industrialization" have come into use to make these changes tangible, and whet can be said commonly in connection with these words in that. (9) .The trend toward and information-oriented society is becoming apparent even in industry, with personnel engaged in information channeling professions increasing at a fast pace recently in all sectors of industry. These trends in both society and industry have been made possible primarily through poplar acceptance of the computer, communications equipment and data processingequipment, but further reliance on sophisticated computerized systems can be seen not only in the sector of industry but also in our daily lives. (10) .Information channeling is undergoing remarkable progress an various sectors of society-in industrial activities, public services and, more recently, in daily living.In the sector of industrial activities, automations is continuing with the aim of increasing productivity-introduction of computers for process control by the manufacturing industry, end introduction of NC machine tools, industrial robots, CAD/CAM systems and, more recently, FMS by the processing and assembling industries.Meanwhile, in offices, rapid office automation is presently in progress, stimulated by the popular acceptance of computerized systems, expansion of communications networks and the remarkable technological progress achieved in related equipment such as Japanese word processors. (11) Information channeling is being utilized actively in the field of public services. For example, large-capacity computers were introduced from an early stage for the control of railway trains and for extending seat reservation services, and more recently diagnostic systems utilizing computers have become commonplace in medical care to cope with the steady an aging society, research is in progress to develop technologies related to medical information systems with the aim of improving efficiency in medical services. (12) .In the sector of administration, efficiency of clerical work is being improved through the introduction of computers, and huge volumes of administrative data are more recently being stored in data base systems. "In the wore of these, computers have become indispensable for advancing large-scale R&D projects as in connection with space development and atomic power development, and also in the field of basic research in life sciences. (13) .To cope with civilian needs for more convenience in home living and in order to meet the needs raised by growing diversification of lifestyles, active research is presently in progress to develop and commercialize new media incorporating sophisticated data processing functions for use in addition to existing media involving the television, radio and telephone. In concert, research is being directed at developing technologies related to automation in the home. Progress of Science and Technology Supporting Information ChannelingElectronic element technology, the foundation for progress of the computer as well as communications equipment, has undergone a steady transition form the vacuum tube, followed with the transistor and IC, to the current LSI. Progress has been so dramatic in integration rates that, today, super LSIs integrating more than 100. 00 elements on a single circuit are being developed one after another elements on a single circuit are being developed one after another.(14) .A The Current State of Information Channeling in Japan.B In our society, "information" is gaining relatively greater significance compared with material re- sources.C Rapid automation and efficiency improvement are also being achieved in the sector of commodity distribution through the introduction of advanced POS systems.D Dally living is also a sector in which information channeling is taking firm root.E This progress has led to remarkable improvements in system economy and reliability, leading to the successive development of microcomputers and elements designed for the widest range of applications.F Introduction of Information Systems in Various Sectors Sectors of Society.G This has resulted in computers today that feature performances that were unimaginable in the early days of the computer.H Regarding education, computerized systems including the CAI system and CMI system are presently being put to trial operation.(分数:6.00)填空项1:__________________ (正确答案:B)解析:填空项1:__________________ (正确答案:F)解析:填空项1:__________________ (正确答案:C)解析:填空项1:__________________ (正确答案:H)解析:填空项1:__________________ (正确答案:D)解析:填空项1:__________________ (正确答案:E)解析:四、PART THREE(总题数:1,分数:6.00)AdvertisingThe primary function of advertising is to communicate marketing objectives to selected target audience. It is used to accomplish a number of tasks, using different media vehicles, reaching diverse audience, and gaining interest with a number of creative approaches. However, despite the seemingly endless channels for utilizing advertising, it is basically a marketing communication too. When we examine an- successful advertising campaigns, we often find that advertising was used to accomplish inappropriate tasks. Successful advertising must be oriented to specific objectives. Before we can determine advertising objectives, it is advisable to distinguish between marketing and advertising goals. Effective advertising is an extension of the basic marketing plans and is derived from it. However, advertising goals are not the same as marketing goals. The marketing staff sets the marketing goals or objectives. The marketing department decides how to allocate resources to various tasks, including advertising. It also determines how these resources will be distributed to specific target markets and what sales objective can be expected over time and geography.Examples of marketing objectives are1. Attaining a market share increase from 2 percent of industry sales to 4 percent within 18 months.2. Increasing distribution by number of retail outlets and/or geographical regions: If a product is currently available to 50% of the population or can be found in 50% of retail outlets, a marketing goal might be set to increase this figure to 60 percent by the end of the year.3. Increasing total sales. Coals troy ha set in either number or units sold or traits sold ca: dollar volume of sales. Advertising goals are communication objectives designed to reach the target audience with the appropriate message. Ad goals are based on marketing objectives, but they are not the same as marketing goals. Advertising objectives might include1. Increasing brand awareness from 20 percent to 30 percent among 18-to-34-year-old women within one year.2. Increasing recall of brand advertising by 10 percent in the next three months.3. Increasing favorable product attitudes by 10 percent in the next year.Note that advertising goals are based on improving communication and consumer attitudes toward a product. It is interesting to note that a survey indicated that a majority of companies wanted to measure advertising success based on sales. Obviously, even sophisticated corporations often confuse marketing and advertising goals.Advertising is the communication arm of the marketing process. It is a method of delivering a message from a sponsor, through a formal communication channel, to a desired audience. Advertising has many roles. It is designed to dispose a person to buy a product, to change minds, or evento advocate leas con- starting ("demarketing"). It may be used to help elect a candidate, raise money for charity, or support a cause. Must advertising, however, is for the marketing of goods and services.Advertising is also part of the everyday culture of virtually every American. It is estimated that the average person sees or hears as many as 1,200 ads and commercials each day. Advertising is part of the social, cultural, and business environment, it mirrors this environment and also brings about subtle changes in the behavior of the public that uses it. It is no wonder that advertising is one of the most scrutinized of all business enterprises.Today, advertising is functioning in a changing economic and social climate. Advertisers are viewed in many ways by the publics they serve, Manufacturers are asking for more tangible evidence of advertising's role in the selling process, and the media are constantly seeking higher advertising rates to cover spiraling expenses. At the same time, the audiences that advertisers seek are becoming even more fragmented. Consumers, despite their seeming fascination with advertising's creative process, tend to ha- come more cynical and disbelieving about its claims.(分数:6.00)(1).According to the text, success or failure of advertising is judged by(分数:1.00)A.the number of products sold.B.increase of a product's market share.C.the improvement of communication and consumers' attitude toward products. √D.increase of retail outlets.解析:(2).From the passage we see that the major function of advertising is to(分数:1.00)e different media vehicles to popularize products.B.help marketing realize its objectives. √C.arouse consumers' interest in products.D.reach different customers.解析:(3).The relationship between marketing and advertising goals is that(分数:1.00)A.the former is based on the latter.B.the latter has nothing to do with the former.C.the former can easily replace the latter.D.the latter is based on but not the sane as the former. √解析:(4).Today, owing to changing economic and social conditions, people tend to(分数:1.00)A.become more interested in advertising.B.ignore advertisements.C.share the same view toward advertising.D.develop different opinions toward advertisin √解析:(5).From the passage, we can infer that the job of advertising is becoming(分数:1.00)A.easier.B.tougher. √C.more popular.D.well esteeme解析:(6).Based on the text, which of the following statements is true?(分数:1.00)A.Advertisements form part of a nation's culture. √B.Advertising is legalized lying.C.Promise, large promise, is the soul of an advertisement.D.Advertising has put an end to the power of the most powerful adjectiv解析:五、PART FOUR(总题数:1,分数:10.00)A CHALLENGE TO TRADITIONAL BANKINGTraditional methods of banking are under threat from a new type of account which is actually meant to be almost perpetually in debit. This account, to be (21) in a few months' time, is in- tended to (22) a range of personal banking services, such as current sc. counts, mortgages, per- sop, al loans and credit cards. Customers, who must (23) that they are at least five years from retirement, will be required to (24) a mortgage of at least £ 50,000 on their homes and have their salaries paid directly into the account. They will then have an agreed credit (25) of up to three times their annual salary, to use as they wish-as well as the usual (26) such as debit, credit and cash cards and a cheque book. Accounts in debit will be charged interest at a rate of 8.2 per cent. This (27) favourably with the standard mortgage rate of 8.45 per cent, personal loan rates of around 13 per cent and credit card (28) of about 22 per cent. When the debt is cleared- as it must be by the time the customer retires-and the account goes into credit, it will attract interest at about 5 Her cent. Some experts say that it will revolutionise personal banking in the UK. But the (29) has been dismissed as a gimmick by rival banks and criticized by consumer groups, which are voicing fears that many customers on average incomes could be (30) into serious debt.(分数:10.00)A.embarkedunched √C.releasedD.issued解析:A.encloseB.associatebine √D.mix解析:A.witnessB.prove √C.persuadeD.convince解析:A.take offB.take toC.take outD.take in √解析:A.limit √B.extentC.controlD.barrier解析:A.facilities √B.amenitiesC.meansD.opportunities解析:A.connectspares √C.differsD.relates解析:A.expensesB.billsC.receiptsD.charges √解析:A.designB.scheme √C.deviceD.programme解析:A.placedB.fallenC.descendedD.plunged √解析:六、PART FIVE(总题数:1,分数:10.00)"Slugging It Out In Japan" by Warren Cromartie with Robert WhitingRodansha International Press, Tokyo and New York, Y 3,000 (US $ 22,50) This book is the story of how Warren Cromartie, a 29-year-old African-American major league baseball-player from Mia- mi, made good in Japan. It is also a tale of how this good-natured, plain-spoken player came to eventually understand and like the Japanese and their way of life, of which "Cro" learned the meaning of being a team player in Japan, "a group person."Someone once wrote that if white Americans wanted to understand the black experience in the US, they should try living in Japan," writes Cro, summing up the problem he faced, being non-Japanese first and foremost, and black second. He knew what he was writing (31)Cro is a child of Liberty City, the tough ghetto of Miami, He (32) up in a broken home, with a stepbrother who (33) time in jail for armed robbery. Following in the footsteps of his neighbour Cassius Clay, Cro used his athletic skill as a ticket to a better world. Rising steadily in the baseball circuit, he had a success full seven years with the Montreal Expo team (34) there were a number of personality clashes with his coaches and some of the other players. Then in 1984, the Giants, Japan's premier team, offered Cro more money. (35) any American team would to join them. He went.Soon Cro was stuck in a cramped apartment in Tokyo, photographers ever ready outside his door, his days composed of endless, exhausting practices and long, slow games where he would be (36) to taunts from the terraces.More than any other Japanese team, the Giants put a premium (37) team harmony and mental training as well as the physical side of play. Young pitchers would be forced to throw fast- bells for hours before a big game. The same training films would be shown day-in, day-out. Coaches would repeat identical speeches before every game. (38) Cro and other foreigners were allowed some leniencey, their tolerance for that kind of treatment was much lower, and their attitudes were quite different. "If you smiled, someone would criticize you for not being serious enough," Crosays of Japan's sports press. "If you scowled, some writer would attack you for disrupting team harmony. God forbid fooling around."Cro's six-season stint gradually taught him in the end to become a team player, winning praise not only for helping to boost the Giants standing in the league, but for becoming well attuned to Japanese mores and attitudes. Much to his own surprise, he felt the he had learned to .fit in , and the Japanese had learned to respect him. "I got the impression (39) now I has endured six years in Japan, taking everything that had been thrown my way, the Japanese has finally decided to adopt me." he writes."People back home have told me that I have a different attitude than I used to. Mind you, I'm still not the type of person to hold everything in. I express emotions. I moan, I'll still curse, which is something the Japanese never do but , living in Japan, I've tried to tone it down," say Cro. "Slugging It Out" nicely combines a treatise on personal growth and international understanding with amusing stories about a bevy of colourful characters. It (40) a keen insight into both the way the Japanese play baseball and the way they outsiders.(分数:10.00)填空项1:__________________ (正确答案:about)解析:填空项1:__________________ (正确答案:grew)解析:填空项1:__________________ (正确答案:spent)解析:填空项1:__________________ (正确答案:but)解析:填空项1:__________________ (正确答案:than)解析:填空项1:__________________ (正确答案:subjected)解析:填空项1:__________________ (正确答案:on)解析:填空项1:__________________ (正确答案:Although)解析:填空项1:__________________ (正确答案:that)解析:填空项1:__________________ (正确答案:provides)解析:七、PART SIX(总题数:1,分数:12.00)Investment Analysts wantedA Fund Management and subsidiary of a prestigious investment Bankseeks bright young Investment Analysts to augment its rapidly expanding research41 department. Our client is a top US institution with significant funds under42 management from world-wide. Increasingly it is seeking to manage the European43 component of its portfolio from London. This has been let to an impressive rise in44 its profile in European markets. The Bank is looking for talented and ambitious45 Investment Analysts to form a new specialist research team. investment Analysts46 who perform rigorous and detailed investigation into companies end securities47 before making recommendations to those Fund Managers, Ideally, you will have48 excellent academic credentials and a solid professional with grounding in49 analytical techniques. Particularly useful would be training in an accountancy.50 an MBA or a legal qualification. Excellent communication in skills are required. For an initial,51 confidential conversation contact52 the Bank's Personnel Manager directly.(分数:12.00)填空项1:__________________ (正确答案:CODRRECT)解析:填空项1:__________________ (正确答案:FROM)解析:填空项1:__________________ (正确答案:BEEN)解析:填空项1:__________________ (正确答案:CORRECT)解析:填空项1:__________________ (正确答案:CORRECT)解析:填空项1:__________________ (正确答案:WHO)解析:填空项1:__________________ (正确答案:WILL)解析:填空项1:__________________ (正确答案:WITH)解析:填空项1:__________________ (正确答案:AN)解析:填空项1:__________________ (正确答案:IN)解析:填空项1:__________________ (正确答案:CORRECT)解析:填空项1:__________________ (正确答案:CORRECT)解析:八、WRITING(总题数:0,分数:0.00)九、PART ONE(总题数:1,分数:2.00)(分数:2.00)__________________________________________________________________________________________ 正确答案:(Although sales at both Rowe and Topco experienced a number of ups and downs over the time frame 1998-2002, sales figures at both companies showed a general upward trend. At the start of this period, Rowe sales stood somewhere above $30m. They remained almost unchanged the following year, before picking up dramatically in 2000 and reaching an all-time high of $70m in 2001. Sales few down slightly in the last year but remained twice as much as those of 1998.Topco sales overtook the level of Rowe in 1998 ($46m compared to $34m). Its ad- vantage continued to enlarge the next year. Despite suffering a sharp fall in 2000, overall trend for the last three years was a stead rise. Both companies ended 2002 with turnover of around $65 with Topco outselling Rowe for the first time since 2000.)解析:十、PART TWO(总题数:3,分数:6.00)2.Question 2·Your company has decided to invest some of this year' s exceptionally high profits in one of the following areas:·New company buses·Culture comparative courses·Special bonus payments.·You have been asked to wirte a report recommending how the profits should be invested and what benefits they would bring respectively.·Write 200 - 250 words on your Answer Sheet.(分数:2.00)__________________________________________________________________________________________ 正确答案:(IntroductionThis report aims to analyse in which way the company should reinvest its profits this year. Options under consideration are as follows: purchase of new company buses, provision of language training courses and payment of special bonuses.Options under considerationNew company busesThe motorcade of company buses are aged but still good to use. They are equipped with comfortable sofa seats, air-conditioning sys- tem, and even karaoke. Their hardware is by no means out of date. Furthermore, engines of these vehicles were just replaced last year, and the new ones all come from Volvo which run smoothly. Consequently, new company buses would he out of the question. Culture comparative coursesThe company is planning to increase its international market shares, particularly in China and Japan. Therefore, attending culture comparative courses would be of significant help for employees who will deal with business partners and customers in those regions. In addition, courses would increase cohesion: staff members would get along with each other as classmates. They would certainly re- member this period of happy time for many years to come. Therefore, the idea of spending on culture comparative courses is not bad.Special bonus paymentsAlthough special bonus payments would give stimulation on motivations, they would have no immediate improvement on the company's overall performances. There's also a potential hazard concerning the resentment among staff ineligible for the payments. Once a precedent for future payments is set, what shall we do to boost the morale in a rainy day? Therefore, choosing to invest in bonus payments would be unwise.RecommendationsIt is concluded that a win-win situation for both the company and staff would be achieved by investing in culture comparative courses. It is suggested that the company should arrange courses in Chinese and Japanese. Those employees who have contact with partners and customers in the above regions should be assured of places. For other interested members of staff though, they should also be encouraged to attend.)解析:3.Questions 3·The international organisation yo u work for makes an award every month to a person in each department based on the following criteria:·productivity·relations with customers·contribution to the team• Your line manager has asked you to recommend someone from yourdepartment for this month's award.·Write your recommendation, stating who the parson is and the reasons for your choice. Describe how this person meets each of the three criteria for receiving the award.·Write 200- 250 words on your Answer Sheet.(分数:2.00)__________________________________________________________________________________________ 正确答案:((略))解析:4.Questions 4·Your company has planned three staff development courses:·Time management for all;·Health and Safety procedures in the workplace;·Better interpersonal communication skills·You have been asked to write a report, explaining which one of these courses you think would be most useful for people who do the same kind of job as you.·Write the report, saying which course you have chosen. Explain why you feel it would be the most useful and also explain why the others are not so suitable.·Write 200- 250 words your Answer Sheet.(分数:2.00)__________________________________________________________________________________________ 正确答案:((略))解析:十一、LISTENING(总题数:0,分数:0.00)十二、PART ONE(总题数:1,分数:12.00)The Technological SocietyInternational DepartmentCourse dates, fees and other expensesLocation: 1................ Brimston SquareFee includes: 2................Extra costs: 3................4................Overseas participants many incur extra costsFor 5................Industrial 6................course Management Today CourseCost: 7................Cost: 8................Length of courses: 9................10................Officer's courseCost: £1,160 for Society members£ 860 for 11................Length of course 12................The Technological SocietyInternational DepartmentCourse dates, fees and other expensesLocation: 1................ Brimston SquareFee includes: 2................。

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Module 88.1 being responsibleV ocabulary environment problems1 in which of the following areas are you environmentally conscious? What things do you do which are not so environmentally friendly? Give examples.Action with impact on the friendly less friendlyenvironment1 saving energy I use low-energylight bulbs.2 using public transport3 limiting how much you fly4 conserving water5 recycling waste6 purchasing green products7 supporting local shops andBusinesses2 which of these environment problems:A are natural?B are man-made?C could be either?Earthquakes oil spills at sea nuclear radiation leaks hurricanes landslides smog declining fish stocks drought extinction of different speciesFlooding chemical explosions volcanic eruptions3 which of these problems has your country experienced in recent years? How were they handled? What precautions have been taken against future occurrences? Reading4 of these groups in society, who can do most to combat pollution nd climate change?A individual consumersB large companiesC governments5 below is an extract from the little earth book suggesting a possible way to control man-made pollution. Read the text quickly. Which of these sentences do you think the author would agree with?A Americans pollute more because they produce more of the world‟s wealth.B the USA‟s pursuit of wealth is damaging the planet for everyone else.C there are more important problems than damage to the environment.D damage to the environment is the most important problem in the world tody.E we can solve the problem if we all do something to help in our own lives.F this problem requires concerted action from governments and internationalorganisations.Trading pollution quotasHow can we eliminate pollution? The biggest threat the world has ever faced is the rising level of greenhouse gases in the atmosphere. We must reduceemissions to a level that the world can sustain. There is no alternative. Theegases are n essential part of a balanced ecosystem; it is only in excess that they become dangerous. But to get them back to a safe level, emissions will have to be reduced by over 60%. Since financial markets are so powerful, they should be designed to reward countries for reducing emissions. A mechanism for doing this is quirt simple and obvious, and is only obscured by industrial countriesattempting to avoid paying a fair price for their resources. Here is how such amarket could operate.▪On average everyone in the world is responsible for 4.21 tonnes of carbon emissions year.▪If the atmosphere can only sustain limited quantity of carbon dioxide,should one person be allowed to emit a lot more than another? Everyone should have an equal allowance, ie 4.21 tonnes at present, but reducing with time.▪an Indian emits 0.81 tonnes on average and therefore has surplus of 3.4tonnes available for sale.▪an average American emits 19.53 tonnes. He therefore needs to buy 15.32tonnes in order to maintain his lifestyle.Multiplied by population this means that India has 3.2billion tonnes of CO2 for sale and the US needs to buy 4.1 billion tonnes. The US needs to buy the whole of India‟s surplus and more besides. Alternatively the US must reduce itsemissions. Trading on this basis means that money would flow from the richnations, which are causing the climate havoc, to poor nations that re suffering from it. The UN development programme commented, …such flows would beneither aid nor charity. They would be the outcome of a free-market mechanism that penalises the richer nations.‟ Thus fair market system for tradable quotawould result in a fairer world. Each nation‟s allowance could then gradually be reduced on an equal percapita basis to a globally sustainable level.6 underline the sentences in the text that support your answer to exercise 4 above.7 which of the sentences in exercise 5 above do you agree with?8 do you think such a trading system would work? Why? Why not?9 how do you pronounce the following figures?1 60%2 4.21tonnes per year3 3.2bn tonnes of CO2Reading1 read the conclusion to the passage” trading pollution quotas‟ blow. In most lines there is an extra word that is unnecessary or grammatically incorrect. But some lines are correct.▪ I there is an extra word write the word in the margin.▪ if there is no extra word in the line write CORRECT in the margin.TRADING POLLUTION QUOTAS0 not practical? Rich nations my not like it the thought of inhabiting a fair it00 and equitable world, but multi-nationals might not object-if a millionaire correct1 become being a billionaire he is not going to drink any more coca cola, but2 n India rising out of poverty becomes a marketing opportunity. But that‟s3 another story-and perhaps another clutch of problems. What are there the4 alternatives? Regions that they suffer catastrophic loss due to pollution by5 the rich nations should have a case in international law. If so, their claim for6 damages would be considerably more than the “third world debt”.Grammar use of prepositions with statistics2 choose the best preposition to complete each sentence.1 at/on average, an Indian emits 0.81 tonnes of carbon per year.2 emissions will have to be reduced for/by 60% to get them back to a safe level.3 three out of/from ten of the world‟s cars driven by Americans, producing half theworld‟s exhaust fumes.4 over/through the last 30 years we have seen a rise in/of global temperatures by/ofmore than 1˚C.5 the UK has set a target of maintaining its emissions with/at 1990 levels.6 by/on the end of the century se levels will rise between/from two and four metres.3 these statements are from a us scientist who thinks the environmentalists areexaggerating. Complete them by putting one preposition in each space.1 the number of bald eagles gas risen______1500% since 1965.2 air pollution fell in America last year______the lowest level ever recorded.3 us forests expanded______ 9.5 million acres_______ 1990and 2000.4 wetland areas have also increased______ the last five years.5 there will be a decline_______ emissions from cars_______80%,= in the next 30years.6 fish stocks have stabilised_______ their 1995 levels.7 two_______ _______ three of the targets set by the clean air act have beenreached.8 _______average, Americans now cause less pollution than five years ago.4 look at the graph describing the disposal of waste in the USA between 1970 andthe present. Write five more sentences about the facts it shows using theprepositions on page 78.Since 1970, the total amount of waste produced in the usa has increased byalmost 300%.Trends in waste disposal020406080100第一季度第二季度第三季度第四季度Writing describing graph5 the two graphs below show global temperature changes and carbon dioxideemissions from 1880 to 1990. Study the graphs and discuss with your partner the developments in each and the relationship between the two. Is there a connection? ▪ using information given in the graphs, write a short report (120-140 words) describing these changes and the possible connections between them.▪ begin like this:The graphs show the changes in global temperatures and the mount of carbon dioxide emitted by different countries over the period 1880 to 1990. taking global temperature first, we can see that ……..Listening corporate social responsibility1 stakeholders are all those people who play a part in or are affected by a company ‟s1 an oil company overstates its profits in its half-yearly financial report.2 a big supermarket decides to label the salt and sugar content in all its foods.3 A manufacturer of washing machines sets up a recycling scheme to take oldwashing machines back at the end of their useful lives.4 a brewer and distributor of beer makes a TV advertisement that children find very funny.5 a high street bank lays off 350 permanent staff and re-employs 200 of them ontemporary contracts.6 an electronics retailer increases its payment terms to trade creditors from 30 to 60days.2 you will hear the CEO of a company talk about a particular approach to corporate social responsibility. As you listen, complete the notes to the talk. You can use up to three words per space.CORPORATE SOCIAL RESPONSIBILITYThe theory1 the new concept is called ______________________.2 the three areas in which to measure a company‟s performance are financial,social and ______________________.3 these three legs are______________________The reasoning behind it4 people‟s lives are affected more by business than by______________________5 the environment is under great______________________.6 business can play a part in ______________________.7 businesses don‟t always take into account the impact of theiractions______________________.The practice8 to make a difference companies have to ______________________.9 they must recongnise their responsibilities to all their________________.10 they must also submit to financial, environmental and social___________.11 companies have to be honest and open about______________________.12 it‟s not easy for a private company to disclose their ________________.Can this approach work? What could be the disadvantages of it?Grammar gerunds and infinitives3 gerunds and infinitivesSome words and expressions in English are followed by the gerund (-ing) and some are followed by the infinitive (to).In this example from the listening on page 80, the word committed is followed by the preposition to and the gerund.They must also be committed to respecting their employees.in this other example from the listening on page 80, the phrase it’s not enough is followed by the infinitive.It‟s not enough to say you are going to follow a policy.4 look at these English saying. Put the verb in the correct form; gerund(-ing)or infinitive (to…)1 it take all sorts _____(make) a world.2 you can‟t make an omelette without _____(break) eggs.3 it‟s no use _____(cry) over spilt milk.4 if a job‟s worth _____(do), it‟s worth _____(do) well.5 it‟s better _____(be) safe than sorry.6 it‟s easy _____(be) wise after the event.7 before _____(criticize) a man, walk a mile in his shoes.8 it‟s never too late _____(learn).9 you have to be able _____(walk) before you can run.10 if you are in a hole, stop _____(dig).5 what does each saying mean? Do you have an equivalent proverb in your own language?6 choose two of the proverbs above. Think of situations from your own experience which you could apply each one to, describe the situations to your prtner. See if they can guess which proverb is applicable to each.I got very angry with my boss recently because he wouldn‟t make a decision about employing extra staff, who we really needed to help get a project finished. I thought he was just being indecisive, but then he told me that head office had cut his budget by one third. I felt really embarrassed.7 complete these sentences (all the expressions take the same grammatical form).1 our company is committed___________.2 if you visit my country, you will have to get used___________.3 I am really looking forward___________.4 I don‟t mind paying, but I do object。

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