跟客户沟通邮件模板
外贸常用邮件模板-完整流程
一笔外贸订单的顺利成交和完成需要经过非常多的细节沟通,包括从最初给潜在客户发送开发信或回复询盘,到最终客户收到货物后的售后跟进和维护。
整个外贸业务流程中的每一个细节都需要外贸业务人员能够准确、及时的和国外客户进行有效沟通,只有这样才能确保每一笔外贸订单的高质量交付以及后续客户的持续返单。
以下是30个外贸业务员常用邮件模板-完整流程:你可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善,做出一套适用于自己的邮件模板,从而让你在以后每一次与客户进行邮件沟通的时候都能够高效省时,最大程度上提升你的客户开发跟进工作的整体效率和效果。
外贸开发信(1)Dear John Smith,This is Lily Lee from [ABC Company]. We're a company that specializes in [choose either your primary vertical or a vertical you have experience in] to [insert a typical challenge you help clients face].I'm wondering if you might be open to an initial conversation to gauge a fit?We've worked with companies like [insert 2-3 clients here relative to the vertical] to [insert a typical client goal].If you have a minute or two to learn more about us, you can visit our XXX here at [site-link]. If I don't hear from you, I will reach out to you via phone later in the week.Thank you.Best regards,Lily Lee外贸开发信(2)I hope this email finds you well!I wanted to reach out because [explain how you got their contact information and how you relate to them: talked to a colleague on linkedin, saw your company online, etc.].Our company has a new [Product or Service] that will help your company [One sentence pitch of benefits]. We do this by:Benefit/feature 1Benefit/feature 2Benefit/feature 3Let's explore how our [name of your product] can specifically help your business. Are you available for a quick call [time and date]?Best regards,Lily Lee外贸开发信(3)Dear John Smith,We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more details about our company and our products, please kindly take a visit to our XXX at.For your reference, I have attached our product catalogue here in this mail, please kindly take a view of it.In case you have any interest or inquiry, please feel free to let us know.Sincerely,Lily Lee外贸开发信(4)Dear John Smith,My name is [your name] and I head up business development efforts with [your company name].I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.I’d like to speak with someone in your company who is responsible for handling something that's relevant to my product.If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our produ ct can specifically help your business? If not you, can you please put me in touch with the right person?I appreciate the help!Best regards,Lily Lee客户跟进邮件(1)Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].Lily Lee客户跟进邮件(2)Dear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件(3)Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件(4)Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well.Thanks for your time.Best regards,Lily Lee询盘回复(产品信息较为明确)Dear John Smith,Thanks for your below inquiry.This is Lily Lee, the sales manager of ABC Company. [Product name] is our main product, and our productAs per your request, we'd like to give you our quotation for the [Product name] as below. I am also attaching the formal Quotation List with more details in this mail, please kindly take a view of the attached file.[Quotation]Looking forward to hearing from you soon.Sincerely,Lily Lee询盘回复(产品信息不太明确)Dear John Smith,Thanks for your below inquiry.We are a professional manufacturer of [Product name] here in China, our product have been exported to [Country name] market for many years. For more details, please take a visit to our XXX.In order to give you our offer precisely, could you please let us know the below information:1. Which product do you need?2. What is your quantity demand?3. Do you have any specific requirement about the product?4. Do you need us to give you the quotation with freight charge? If yes,please let us know the name of your destination port.Looking forward to hearing from you soon.询盘回复(要求提供产品目录)Dear John Smith,Thank you for your interest in our [Product name].We are excited to hear from you. In response to your enquiry, please find attached to this email our product catalogue.We hope the information provided in it answers your query. However, please do not hesitate to contact us for further clarification if need be.We look forward to your patronage.Best regards,Lily Lee报价跟进邮件(1)Dear John,In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.Looking forward to hearing from you.Sincerely,报价跟进邮件(2)Dear John,For your further reference, I am attaching the Specification Date Sheet of our [Product name] here in this mail, please take a view of the attached file.Hope these information will be helpful for you.Sincerely,Lily客户下单前讨价还价的回复(不能降价)Dear John,Thanks for your email.You know, except for giving you our lowest possible price, we need to use the best material to guarantee the quality of the product, we are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. The price we quoted for you are already our bottom price, we can’t compromise on the the quality of material, and we are unable to reduce the price now.But, if you can increase the quantity to one 40′HQ, the unit logistic cost will be lower, and we will be able to give you 1% discount. Enclosed please find the PI for both one 20′GP and one 40′HQ. Please compare the difference and let us know your decision.By the way, because of the Chinese New Year holiday, our factory will stop working from 8th Feb –5th March. If your deposit could be made within this week, we will do our best to make the delivery before our new year holiday, although it is quite a difficult job. If you are going to place the order later on, most probably the shipment could only be made when we get back to work from the new year holiday, that will be in the middle of March.Sincerely,Lily客户下单前讨价还价的回复(适当降价)Dear John,Thanks for your fast reply.We do appreciate your efforts on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price.But considering this is a tender and in order to start our cooperation from now on, we’d like to give you our “cost price” and leave no profit m argin in our side to assist you win this tender. Attached please find our rock bottom quotation with “cost price”:We hope our efforts could help you win this tender, and hope to hear from you soon!Sincerely,Lily客户确认订单让发形式发票Dear John,Thanks for your order.By the way, do you need us to book the shipment for you? If yes, please kindly let me know the name of your destination port, we will check the freight cost for you.Looking forward to hearing from you soon!Sincerely,Lily客户收到形式发票说会安排支付定金,同时让报海运费Dear John,Thanks a lot for your efficient work.If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.Have a good day!Sincerely,Lily几天过后仍未收到客户订金,和客户沟通情况并报海运费Dear John,How are you today?We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GPLooking forward to hearing from you soon.Sincerely,Lily客户说定金已付,并发来付款水单(凭证)Dear John,Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.Have a nice day!Sincerely,Lily通知预付款(定金)已收到,并询问相关装运信息Dear John,How are you today!Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.By the way, please let us know the below information for arranging the shipment later on.2.We will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?3.Please let us know your receipt address for the shipping documents.Looking forward to hearing from you soon.Sincerely,Lily距离发货前两周告知客户预计发货时间,同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况,告知客户预计装柜日期和ETD(预计开船日期)Dear John,I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户,并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,LilyDear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期(ETA),以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today.You can track it with the waybill number [12345678] at [Link:]Lily网上跟踪单据是否签收,并和客户确认Dear John,Today I have tracked the shipping documents on DHL XXX and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周,告知客户货物预计到港时间,提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后,询问客户是否提到货,货物有无问题Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily上述模板仅供参考,具体应用在自己的工作中,还应该根据实际情况做对应调整,终极目的是帮助自己建立工作流程标准化作业。
营销邮件模板
营销邮件模板
尊敬的客户,
感谢您一直以来对我们公司的关注与支持。
为了更好地与您沟通和交流,我们特别为您准备了一份营销邮件模板,希望能够帮助您提升营销效果,吸引更多的潜在客户。
主题:引起兴趣,促成交易
尊敬的客户,
我是XXX公司的市场推广经理,非常高兴能够与您建立联系。
我了解到贵公司在行业中的领先地位,我们希望能够与您合作,共同实现互利共赢。
我们公司是一家专注于提供高品质产品和优质服务的企业。
我们的产品不仅具有卓越的性能和可靠性,还能满足客户的个性化需求。
通过与我们的合作,您将能够获得以下优势:
1. 高品质产品:我们的产品经过严格的质量控制,确保每一件产品都能够达到客户的期望。
2. 个性化定制:我们的团队将根据您的需求,为您提供量身定制的解决方案,以满足您的特定业务需求。
3. 专业服务:我们拥有一支经验丰富、技术精湛的团队,能够为您提供全方位的技术支持和售后服务。
4. 竞争力价格:我们将根据您的需求和订单量,提供具有竞争力的价格,以确保您获得最佳的性价比。
我们希望能够与您共同合作,为您的业务发展提供支持和帮助。
如果您对我们的产品和服务感兴趣,或者想要了解更多信息,请随时与我们联系。
我们期待着与您建立长期合作关系,并共同实现双赢局面。
谢谢您的时间和关注,期待您的回复。
祝好!
XXX公司市场推广经理
联系方式:XXX-XXXXXXX
电子邮件:***************。
高尚专业的客服邮件模板
高尚专业的客服邮件模板尊敬的客户,非常感谢您对我们公司的支持和信任。
我们为能为您提供高尚专业的客户服务而自豪。
在我们的日常工作中,我们非常重视与客户之间的沟通和合作。
我们始终努力确保您的问题得到及时解决,并为您提供最佳的解决方案和服务。
为此,我们特别准备了以下客服邮件模板,希望能够对您在与我们联系时提供一些帮助和方向。
模板一:问题解决亲爱的客户,非常感谢您与我们联系并向我们提出问题。
我们非常重视您的关注,并将尽快为您提供解决方案。
根据您的描述,我们了解到您在使用我们的产品/服务时遇到了一些困难。
为此,我们已经派遣我们的专业团队对此进行了深入研究,并已经取得了一些初步的进展。
我们正在积极解决该问题,并且预计在(具体时间)内能够提供给您一个满意的解决方案。
我们真诚地感谢您对我们公司的支持和耐心等待。
如果您有任何其他问题或疑虑,请随时与我们联系,我们会尽快为您提供帮助。
再次感谢您选择我们的产品/服务,我们期待着为您提供更好的体验。
最诚挚的问候,(您的名字)模板二:投诉处理尊敬的客户,感谢您对我们公司提供宝贵的反馈。
我们非常重视您的意见,并对给您带来不便和困扰表示道歉。
我们注意到您对我们公司的某项服务表示不满,并向我们提出了投诉。
我们非常认真地对待每一位客户的投诉,并将竭尽全力解决问题,以确保您对我们的服务感到满意。
我们的团队已经收到您的投诉,并正在对此进行调查和处理。
我们将尽快与您联系,并向您说明我们的解决方案。
我们保证会采取适当的措施,防止类似问题再次发生,并提供相应的补救措施。
再次对给您带来的不便表示由衷的歉意,并衷心希望您能给我们一个改正的机会。
如果您有任何其他问题或疑虑,请随时与我们联系。
最诚挚的问候,(您的名字)模板三:感谢信亲爱的客户,感谢您选择我们的产品/服务,并对我们给予的支持和信任表示衷心的感谢。
您的满意是我们最大的鼓励和动力。
我们一直致力于提供卓越的服务和产品,以满足客户的需求和期望。
常见英语商务邮件模板
常见英语商务邮件模板商务邮件是日常工作中经常使用的一种沟通工具,它可以用于与合作伙伴、客户以及其他同事之间进行信息交流和业务洽谈。
下面是一些常见的英语商务邮件模板,供您参考:1. 询价邮件(Inquiry Email)Dear [Name],I hope this email finds you well. My name is [Your Name] from [Your Company], and I am writing to inquire about [Product/Service].Could you please provide me with the following information:- Price per unit- Minimum order quantity- Delivery time- Payment terms- Any available discounts for bulk ordersAdditionally, I would appreciate it if you could send me your product catalogue and any relevant product information.Thank you in advance for your prompt response.Best regards,[Your Name]2. 报价邮件(Quotation Email)Dear [Name],Thank you for your inquiry regarding [Product/Service]. We are pleased to provide you with the following quotation:- Product/Service: [Description]- Price per unit: [Amount]- Minimum order quantity: [Quantity]- Delivery time: [Timeframe]- Payment terms: [Terms]- Available discounts: [Discounts]Please find attached our product catalogue for your reference. If you have any further questions or would like to proceed with an order, please feel free to contact me.Thank you again for considering our products/services.Best regards,[Your Name]3. 订单确认邮件(Order Confirmation Email)Dear [Name],Thank you for your recent order with [Your Company]. We are pleased to confirm the following details:- Order number: [Number]- Order date: [Date]- Products/services: [Description]- Quantity: [Quantity]- Price per unit: [Amount]- Total amount: [Total]Please note that the estimated delivery time is [Timeframe]. We will send you another email with the tracking information once your order has been shipped.If you have any questions or need any further assistance, please do not hesitate to contact us. We appreciate your business and look forward to serving you.Kind regards,[Your Name]4. 投诉邮件(Complaint Email)Dear [Name],I am writing to express my disappointment regarding [Product/Service] that I recently purchased from your company.I have encountered the following issues:- [Describe the problem in detail]- [Attach any supporting documents or photos, if applicable]I kindly request that you investigate this matter and provide me with a suitable solution as soon as possible. I hope we can resolve this issue in a satisfactory manner.Thank you for your attention to this matter.Sincerely,[Your Name]上述邮件模板仅供参考,根据不同的情况和邮件主题,您可以相应地调整内容。
客户不回邮件12封模板跟进搞定
客户不回邮件,以下12招搞定!作为一名外贸小白,客户不回邮件,各种焦虑。
由于客户太多,一个个跟进耗时耗力。
这时候,你需要一份邮件跟进表,大大提升工作效率,让客户跟着你的节奏走!刚给客户报价后一定要勤跟进。
在第一个月建议能够跟进十次以上,后续就可以根据客户回复情况逐渐放缓步伐了。
报价后第一件事情就是询问客户对该价格的想法、建议,并且要多问几次。
大部分客户通常会在这种情况下回复邮件。
给大家介绍一套十二步邮件模板,跟进客户一气呵成。
1询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope it’s workable for your market! It is regretted that I haven't received any information from you. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.We will be glad that if there is anything we can do for you.Hope we can build good cooperation with you and your company.Best regards,xxx2追问客户的评价,求回复Dear xxx,How are you recently?It’s a long time since we contacted last time. Have you got my enquiry for xxxxx on xxx-xx? We fully understand that you may be too busy to reply us. However, business opportunities are fleeting and the earlier you take action, the sooner you seize it.Looking forward to your comments.Thanks and best regards,xxx3本着小强精神,重发报价Hello, xxx,Wish you have a nice day!Have you received my quotation yet? Now I’m resending it to you, please feel free to contact me if you have any other ideas. It’s appreciated that if we could get any advices from you.Waiting for your reply soon!Best wishes,xxx4利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well!We have received your inquiry dated on xxx and quoted you as follow: xxxxxxx. Please kindly check whether price is workable for you. The price will be invalid before xxxxx and then there will be a rise on the price.Wish we will promote business.Best regards,xxx关于客户的这次询价多次询问后如果还没有回复,我们最后一次问一下,然后进行询盘的转化。
常用模板:电子邮件模板,高效沟通必备
常用模板:电子邮件模板,高效沟通必备介绍在迅速发展的现代社会中,电子邮件已成为人们日常生活和工作中不可或缺的沟通工具之一。
无论是与朋友、家人还是与同事、客户之间,电子邮件能够提供迅速、便捷、有效的交流方式。
然而,对于在忙碌的工作环境中沟通的人来说,撰写每封邮件都需要花费大量时间和精力,这无疑是一种浪费。
为了帮助大家高效地沟通,提高工作效率,本文将介绍一些常用的电子邮件模板。
电子邮件模板分类1. 业务相关模板客户查询模板亲爱的[客户姓名],感谢您对我们公司的支持和关注。
我们很高兴收到了您的查询邮件,并会尽快回复您的问题。
如果您有任何其他关于我们产品或服务的疑问,请随时告诉我们。
我们将竭诚为您提供帮助。
谢谢![您的姓名]业务合作模板亲爱的[合作伙伴姓名],我代表我们公司诚挚地邀请您与我们合作。
我们已经详细研究了您的公司业务,并认为我们之间有很大的合作潜力。
我们希望能够就某个具体的项目与您合作,共同实现双赢局面。
如果您对此表示兴趣,请回复邮件,让我们进一步讨论项目的细节。
谢谢![您的姓名]2. 工作相关模板面试邀请模板亲爱的[候选人姓名],感谢您对我们公司的关注,并投递了您的简历。
我们希望通过这封邮件邀请您参加面试,进一步了解您在我们公司的未来发展机会。
面试时间:[日期],[时间] 面试地点:[地址]如果您接受我们的邀请,请回复邮件,并确认您能否准时出席面试。
如果您有任何时间上的冲突或其他问题,请及时告知我们。
祝您一切顺利![您的姓名]请假申请模板亲爱的[领导姓名],我写这封邮件是想麻烦您为我安排一下假期。
由于[具体原因],我需要请假[天数]天,从[开始日期]到[结束日期]。
在我请假期间,我会尽量安排好工作,并将工作交接给同事。
如果有任何紧急事件需要我处理,请及时与我沟通。
谢谢您的理解与支持![您的姓名]3. 社交活动模板聚会邀请模板亲爱的[朋友姓名],好久不见!我希望能够邀请你参加我的生日派对。
这将是一个欢乐、充满笑声和美食的晚上。
办公室邮件模板推荐
办公室邮件模板推荐当我们在办公室工作时,经常需要发送各种邮件来与同事、客户和合作伙伴进行沟通。
然而,编写一封优秀的邮件并不总是容易的事情。
有时我们可能会感到困惑,不知从何处下手。
为了帮助大家提高办公室邮件的效率和质量,我将推荐一些常用的办公室邮件模板。
1. 问候邮件模板在与新的合作伙伴或客户进行首次接触时,一封友好的问候邮件可以打开良好的沟通渠道。
以下是一封适用于首次接触的问候邮件模板:{称呼},我是{name},来自{公司}的{职位}。
我很高兴有机会与您建立合作关系。
我觉得我们的公司在许多方面可能有合作的机会,我想亲自联系您并讨论一下。
我了解到您在{领域}方面非常有经验,我对于我们的合作抱有极大的期待。
我们可以共同探讨如何互惠互利,达到共赢的结果。
我会给您打电话,以便进一步了解您的需求和目标。
也欢迎您随时与我联系,我期待着与您的进一步沟通。
祝一切顺利!{name}{职位}{公司}{联系方式}2. 推广邮件模板当我们需要向客户或潜在客户推销产品或服务时,一封有吸引力的推广邮件非常重要。
以下是一封适用于推广信息的邮件模板:亲爱的{name},我是{公司}的{name},我写信是为了向您介绍我们最新的产品/服务。
这是一个非常令人兴奋的机会,我们相信这款产品/服务将会对您有很大的帮助。
我们的产品/服务提供了一些非常先进的功能和特点,这将使您的工作更高效、更方便。
我们已经在市场上取得了一些非常好的反馈,我们非常期待能够与您合作,并为您提供优质的产品/服务。
我想与您进一步讨论您的需求,并提供更多关于我们产品的信息。
请让我知道您什么时候有空,以便我们可以安排一个电话或会议。
感谢您的关注,期待与您的合作。
诚挚地,{name}{职位}{公司}{联系方式}3. 邀请邮件模板当我们需要邀请同事或客户参加会议、活动或庆祝活动时,邮件的邀请方式非常重要。
以下是一封适用于邀请事项的邮件模板:亲爱的{name},我希望邀请您参加我们即将举办的{会议/活动/庆祝活动}。
客户服务邮件回复模板
客户服务邮件回复模板尊敬的客户,非常感谢您在我们公司购买产品/使用我们的服务。
我们非常重视每一位客户,同时也致力于提供高效、优质的客户服务。
为了更好地回复您的邮件,我们特意准备了以下模板,希望能够帮助到您。
模板一:感谢信尊敬的客户,感谢您选择我们的产品/服务,并在最近的使用中给予了高度评价。
您的肯定是我们前进的动力,我们将会一如既往地为您提供更好的服务。
如果您在使用过程中遇到任何问题或需要我们的帮助,请随时与我们联系。
再次感谢您对我们的信任和支持,我们期待与您建立长期的合作关系。
祝您生活愉快!此致,公司名称模板二:问题解答尊敬的客户,感谢您的来信,关于您提出的问题,我们诚挚地向您表示歉意。
为了更好地解决您的问题,我们对相关事宜进行了调查并整理了解决方案:(问题一):(解答一):(问题二):(解答二):如果您对以上解答还有疑问或需要进一步的帮助,请随时告知。
我们将竭诚为您提供支持,确保您的问题得到圆满解决。
希望以上解答对您有所帮助,如果您还有其他问题或需求,请随时与我们联系。
祝您工作愉快!此致,公司名称模板三:投诉回复尊敬的客户,感谢您与我们分享您的不满和意见。
我们对您在使用我们的产品/服务过程中遇到的问题深感抱歉,并诚挚道歉给您带来的困扰。
您提出的问题我们已经认真研究并进行了内部调查,我们将立即采取相应措施以防止类似情况再次发生,并会对相关员工进行培训和督促,以提高我们的服务质量。
同时,我们将为您提供以下解决方案:(解决方案一):(解决方案二):如果您对以上解决方案有任何异议或仍然不满意,请您再次联系我们,我们将全力以赴解决您的问题。
再次对给您带来的不愉快表示真诚的歉意和感谢您的反馈。
我们会以您提出的问题为鞭策,全面提升我们的服务体验。
祝您生活愉快!此致,公司名称模板四:催缴通知尊敬的客户,您好!感谢您一直以来对我们公司的支持。
根据我们的记录,我们注意到您的账户下还有未付款项,请您尽快支付,以免出现逾期。
速卖通营销邮件范文_速卖通如何向客户发送营销邮件(精选3篇)
速卖通营销邮件范文_速卖通如何向客户发送营销邮件(精选3篇)速卖通营销邮件范文_速卖通如何向客户发送营销邮件篇1 已经发货hi my dear friendThe goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.regards在回复买家询盘时,一般可以分为四个步骤:跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。
以下为相关步骤的范例:1、当买家光顾你店铺, 询问产品信息时:重点:跟买家初次打招呼,要亲切、自然并表示出你的热情。
尽量在初步沟通时把产品元素介绍清楚,范例参考:Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考:Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.3、交易进行中,通知买家去参看物流情况时,可参考:The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon aspossible. If you have any questions, please feel free to contact me.4、当完成交易,您表示感谢,并希望他下次能够再次回头时,可参考:Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.5、推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。
跟进客户邮件模板
十个跟进客户的邮件模板,应对客户不回复的绝第一次报价Thank you for your inquiry of **. We are pleasure that you are interested in our products XXXXX and XXXX. we are the first and largest company which specialized in ### in China, have more than # years experience in handmade production. https://We’ve sent the products’photo in the attachment and detailed information of the product below:For the payment:Western Union…..For the Shipment : DHL, …..We look forward to receive your reply.Sincerely,过几天,没回复Dear XXX,Wish everything well with you!We are in receipt of your letter dated Aug 10 , and as requested send you a catalogue for more information . We hope they will reach you and will help you make selection.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.Wish we will promote business as well as friendship两周内Dear XXX,Good morning! Have a nice day. Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ** dated ** ** according to your relative inquiry. Have you got (or checked) the prices or not? May we know if this project still active for us?Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.最后的绝招Dear xxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message, please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest在两个月内可以适当追加的Dear XXX,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards追踪信Hope you are fine, my friend.It is regret that I haven’t receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don’t want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you问不回复的原因找答案Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don’t receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon!新品报价Good day! My quotation of *** you might have received and considerated. could you kindly advise your comments at your earlierconvenience? If the products isnot your are expecting,pls advise me your details requirement, I will re-offer asap. I am of service at any time!进一步联系Dear ***,Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards加强联系Dear sir Have you received our quotation of …, if you have any further question,please don’t hesitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest future. Your prompt reply will be appreciate.。
做外贸与客户沟通回复模板范文
做外贸与客户沟通回复模板范文一、引言在外贸工作中,与客户的沟通是非常重要的一环。
良好的沟通可以建立起客户信任和合作的基础,而回复客户的邮件也是一项需要技巧和耐心的工作。
本文将为您介绍一些针对不同情况的回复模板范文,希望能够帮助您更好地与客户进行沟通。
二、客户询价回复模板1. 当客户询价时,我们可以使用以下回复模板:尊敬的客户,非常感谢您对我们公司的产品/服务所表现出的兴趣。
我们将立即安排相关人员为您提供详细的报价和产品/服务信息。
请您耐心等待,我们将尽快回复您的询价。
祝好!公司名称2. 当客户询价时,我们可以使用以下回复模板:尊敬的客户,感谢您对我们产品/服务的关注。
我们想确认您的需求,以便我们能够为您提供准确的报价。
麻烦您提供以下信息:- 产品/服务规格- 订购数量- 需求交货时间一旦收到您的详细需求,我们将立即为您提供报价。
祝好!公司名称三、客户订单确认回复模板1. 当客户确认订单后,我们可以使用以下回复模板:尊敬的客户,非常感谢您选择我们公司的产品/服务。
您的订单已经收到并确认,我们将尽快为您安排生产/交付。
如有任何特殊要求或变更,请及时与我们联系,我们将尽全力满足您的需求。
祝好!公司名称2. 当客户确认订单后,我们可以使用以下回复模板:尊敬的客户,感谢您选择我们公司的产品/服务。
我们已经收到您的订单,并将尽快安排生产/交付。
我们将确保订单准时交付并满足您的需求。
如有任何疑问或特殊要求,随时欢迎与我们联系。
祝好!公司名称四、客户投诉回复模板1. 当客户投诉时,我们可以使用以下回复模板:尊敬的客户,非常抱歉您遇到了问题,我们非常重视您的反馈。
我们会立即调查此事,并尽快给您答复。
如果可能的话,我们会尽一切努力解决问题,并确保不会再次发生。
再次感谢您对我们公司的支持与信任。
祝好!公司名称2. 当客户投诉时,我们可以使用以下回复模板:尊敬的客户,非常抱歉给您带来了不便,我们会立即处理您的投诉,并尽快给您答复。
中文回复客户邮件格式范文
中文回复客户邮件格式范文(中英文实用版)Subject: Re: Your Inquiry About Our ProductsDear [Customer"s Name],Thank you for your email inquiring about our products.We are delighted to provide you with the information you need.首先,非常感谢您对我们的产品表示出兴趣。
我们非常乐意为您提供所需的信息。
As for your concern about the delivery time, we would like to assure you that our production schedule is currently running smoothly, and we can guarantee the delivery within the stated time frame.关于您关心的交货时间,我们想向您保证,我们的生产计划目前运行顺利,我们可以保证在规定的时间框架内交货。
Moreover, we would like to highlight some of the key features of our products that we believe would meet your requirements.Our products are known for their high quality, durability, and affordability.此外,我们想强调我们产品的一些关键特性,我们相信这些特性能够满足您的需求。
我们的产品以其高质量、耐用性和经济性而闻名。
If you have any further questions or require additional information, please do not hesitate to contact us.We are always here to assist you.如果您有任何进一步的问题或需要额外的信息,请随时联系我们。
发给客户的邮件模板
邮件主题:关于[具体事项]的询问/通知
收件人名称:[客户姓名]
尊敬的[客户姓名],
您好!我是[您的名字],来自[您的公司名称]。
首先,希望您近期一切顺利。
我写这封邮件是想向您询问/通知有关[具体事项]的事宜。
我们注意到[相关细节],并希望了解更多信息。
具体来说,我们想了解[详细需求]。
如果您能提供更多信息,我们将不胜感激。
同时,如果您有任何疑问或需要进一步讨论,也请随时与我联系。
以下是我们提议的进一步沟通的时间表和方式:[详细安排]。
如果您有任何建议或需要调整,请告知。
我们非常重视与您的合作,并期待着尽快解决[具体事项]。
请在您方便的时候回复这封邮件,我们会尽快跟进。
谢谢您的理解和配合!如果您有任何问题或需要进一步的信息,请随时与我联系。
祝好!
顺祝商祺!
落款/签名:[您的名字]
日期:[日期]
附加信息:[附加文件/信息]。
应为外贸沟通邮件模板及客户关怀九部曲
【1】收到询价--说一声表达感谢,正在准备报价;Dear Ella,Thanks for your inquiry. We are working on your quote and we will get back toyou later.Regards,Lisa【2】送出报价,问一声,收到没有;Dear Shelly,This is Lily from CreativeBiomart. I just wanted to follow up to see whether any de cision has been made on this quote. We would certainly appreciate any feedback from you and are available to answer questions regarding our proposal at any time you are convenient.Best regards,Lily【3】过一会或一天,问一声报价怎么样,有没有什么问题;Dear Sir/Madam,This is Lily from Creative Biomart. Hope you are doing well. I am writing to follow up on the quote we sent to you previously. Are your still interested in the product?If you feel the price is not competitive, please let me know. You can reach me by email or at my office line 1-631-559-9269. Please feel free to contact me with an y questions.Sincerely hope we will have a nice cooperation. Have a nice day!Warm Regards,Lily【4】再问问我们还能提供什么信息;Dear Thomas,I hope you had a great holiday!I am writing to follow up on the quote. Any good news for your grant application?Are you ready to move forward on this program?I am looking forward to your reply.Regards,Daisy----------Dear Jason,This is Lily from Creative Diagnostics. Have you got any feedback from your clien t? Is there anything else we can do for you? We look forward to your early reply.Best wishes,Lily【5】收到订单,说一声谢谢;Dear Ella,I am happy to inform you that we have received your order (PO#) properly and thanks for your order. We will email shipment confirmation when your product is dis patched for delivery. Please feel free to contact me if any questions.Best regards,Daisy【6】发出货,说一声;Hi Ella,Thank you for your order. We shipped it today via FedEx standardovernight/International priority, and the tracking number is 805699 6045. Wehope you will find this item satisfactory and that we may have the pleasure ofreceiving further orders from you.Daisy或者(对于新客户)Hi Ella,Thank you for your order. We shipped it today via FedEx standardovernight/International priority, and the tracking number is 805699 6045.As you may not be aware of the wide range of goods we have available, we are enclosing a copy of catalogue.We hope that our handling of your first order with us will lead to further business and mark the beginning of a happy working relationship.Kind regards,Daisy【7】对方收到了,问一声,收到没有,包裹有没有问题;Hi Ella,B2M-1905H has reached you. Please pay attention to it and store it properly.Please let us know with any questions on the parcel.Regards,Daisy【8】多一段时间问问用得怎么样,有没有问题--力求表达温柔关怀感激之情;Dear ,How are you doing? I am writing to check if anything we may help. Are yousatisfied with the products purchased from us?We are looking forward to your feedback on our service and products to help us serve you better in the future. If you need any help, please do not hesitate tocontact us. Your kindly response will be appreciated.【9】逢年过节,问候一声。
发给客户的邮件模板
发给客户的邮件模板尊敬的客户,您好!我是XXX公司的销售人员,我非常感谢您一直以来对我们公司的支持和信任。
为了更好地为您服务,我特意撰写了这封邮件,希望能为您提供更详细的信息和解答您可能有的问题。
首先,我想向您介绍一下我们公司的最新产品。
我们最近推出了一款创新的产品,它具有独特的功能和卓越的性能。
这款产品不仅轻巧便携,而且具有出色的耐用性和可靠性。
它的设计精美,操作简单,是您的理想选择。
除此之外,我们还提供一年的质保服务,以确保您在使用过程中的安心。
如果您对我们的产品有任何疑问或需要进一步的了解,我非常愿意为您解答。
请随时回复这封邮件或拨打我们公司的客服热线,我们的专业团队将竭诚为您服务。
除了产品介绍,我还想提醒您我们公司最近的一些优惠活动。
为了回馈广大用户的支持,我们推出了多项优惠政策,包括折扣促销、赠品活动等。
这些优惠将帮助您获得更多的实惠,同时节省您的预算。
如果您对这些优惠活动感兴趣,我可以提供更多的详细信息,并为您安排相关的购买事宜。
此外,我们公司还非常注重客户的服务体验。
我们拥有一支专业的售后服务团队,他们将为您提供全面的技术支持和问题解决方案。
如果您在使用我们的产品过程中遇到任何困难或问题,只需要联系我们的售后服务热线,我们将尽力帮助您解决,并确保您的问题得到及时的解答和处理。
最后,我想再次感谢您一直以来对我们公司的支持和信任。
您的满意是我们最大的动力和目标,我们将继续努力为您提供更好的产品和服务。
如果您有任何疑问、建议或合作意向,都可以随时向我提出,我将竭诚为您解答和配合。
祝您生活愉快,工作顺利!再次感谢!此致,XXX公司销售人员。
给客户写邮件的范文
给客户写邮件的范文尊敬的客户,非常感谢您对我们公司的关注和支持。
我是负责客户服务的XXX,很荣幸能够与您建立联系,并为您提供所需要的帮助和服务。
首先,我想向您表示歉意,对于可能给您带来的任何不便或困扰,我们深感抱歉。
我们一直致力于为客户提供最优质的产品和服务,但如果有任何失误或是达不到您的期望,我们将尽全力改正并找到合适的解决方案。
在这封信中,我想向您介绍一下我们公司的最新产品和优惠活动。
我们最近推出了一款全新的智能手机,这款手机具有一流的性能和设计。
它配备了最新的处理器和高清显示屏,拍摄功能也非常出色。
此外,我们还增加了一些新的功能和改进,以提高用户的日常使用体验。
在优惠方面,我们为您准备了一系列的活动。
购买这款新手机的客户将享受到特别的折扣和赠品,详情请参阅附件。
同时,我也想了解一下您对我们现有产品的使用感受和意见,我们一直希望能够听取客户的反馈,并持续改善产品和服务。
如果您有任何建议或问题,请随时与我们联系。
我们的客户服务团队将会尽快回复并为您提供满意的解答。
除了产品和服务方面的问题,我们还非常重视客户关系的建立和维护。
我们希望能够与每一位客户建立长期的合作关系,并为您提供更多的支持和帮助。
如果您有任何需求或要求,无论是订单处理、产品咨询还是售后服务,我们都将全力配合,并尽可能满足您的要求。
最后,请允许我再次向您表达我们的感谢和诚挚的祝福。
我们将继续努力改进产品和服务,以提供更好的体验和满足您的需求。
如果您有任何问题或需求,请随时与我们联系。
期待与您的进一步合作。
祝好!此致敬礼XXX。
初次联系客户邮件模板(英文)
Dear XXX:Hope you have a nice day!This is Wish Wu, a Sales Representative of VeryPower New Energy Co., Ltd. (Shenzhen ,China),we are writing to you because we once saw your inquiry in the website like ALIBABA or exhibition like China canton fair .You may have requirement or interest in the product of diesel generating set .And we want to say that VERYPOWER is one of the leading manufacturer for assembling and selling diesel generating sets in China. We use famous engine and well-known alternator which can provide you good quality and great price.We have great business partnership with world famous engine manufacturer like Volvo Penta ,Cummins ,Perkins ,Mitshubishi ,Doosan Dawoo ,alternator company like Marathon and Stamford .Our products have different series which include VP,VPC,VPP,VPY,VPM,VPD,VPW . The power range covers from 8kva to 2000kva .You can see the details of our products in our website in or quantity of our products have been exported to Middle East, South-east Asia, African countries, and south American. 9 years’producing and assembling experiences let us enjoy good reputation in the overseas market with high quality .Well ,If you have any needs of diesel generating set please don’t hesitate to contact with will be a good memory to have business with your sincerely company.Looking forward to hearing from you soon.Your faithfully,Leo ZhuManagerOverseas Sales DepartmentShenzhen Verypower New Energy Co., Ltd.Tel: 86- Fax: 86- Mobile No:Address: Dayang Industrial Zone, Fuyong Town, Bao'an District, Shenzhen, China 518103E-mail:Web site:Dear Sirs,How are youHope you had a pleasant trip in China.This is Mr Leo Zhu from the Overseas Sale Division of VERYPOWER. We collected your name card from the Canton Fair which was held in Guangzhou during April 15 and 20. Thanks for your interest in our products. Here I'd like to give you a brief introduction of our company and main products for you reference.Shenzhen Verypower New Energy Co., Ltd. (Verypower Corporation) is specialized in assembling Diesel Generating sets. Wehave about 10 years of experience in designing, assembling and maintaining differnet kind of Diesel Generating sets, and the frequency is 50Hz or 60Hz, Power from 8KVA to have built up long and good relationship with Volvo Penta(Sweden), Deutz(Germany) and Mitsubishi (Japan), which were all the world most famous manufacturer of engine, they also appointed us as their OEM partner in China. We are also main seller and Agent of Service of the world famous corporation in Generator such as Pramac, Perkins, and MTU and so on. Following is the output power range of our Generating set:Yangdong series(China) 10KVA---30KVACummins (China) 25KVA—1250KVAPERKINS(China) 45KVA---138KVACATERPILAR (China) 225KVA-250KVAVOLVO(Sweden) 85KVA---575KVAMITSUBISHI(Japan) 650KVA---2000KVADOOSAN DAEWOO 200KVA-625KVAVERYPOWER devote itself in the development of Generating Sets in a long period of time. We have paid much attention in improving the quality, management and recommending advanced technology from overseas. To meet the multiform the requirement of customer, we have designed and produced many types of controlling system such as Automatic start system, Automatic switch system, Remote monitor system, and Parallel switch control system; Special categories of generator, such as Soundproofed generator set, Container generator set, Trailer generator set, and Separate coolant generator set and so on.Our assembling factory is located in Fuyong Industrial Zone, Baoan District, Shenzhen City, Guangdong PR,China. It covers over than1000m2, and has more than 300 skilled staffs. We have equipped complete and advanced equipment and product line for whole production facilities. We also own a group of qualified and skilled engineer who have been trained by diesel parties of European.We have obtained the International Quality Certificate of ISO9001-2000, the Network Access License of Telecommunication Equipment which approved by the Ministry of Information Industry, PRC; and the Hi-Tech Certification awarded by Shenzhen Science & Technology Bureau, Guangdong province of PRC.Now our products have been broadly used in railway, expressway, bank, securities, telecommunication, military radar, power station and petroleum platform etc. They also were exported to South America, Hongkong, Southeast Asia, Middle east andAfrica markket. Our products are not only warmly welcomed inChina but also most areas of the World.Hope you will be interested in our product. For more information pls check our Web site: or You can also contact with me at any time if you want to get any detailed information.If you havre any inquiry on hand pls contact with me and we will try to give you the quotation ASAP. And welcome you come to visit our factory if you are still in China. Wish you good healthy and prospers business.Looking forward to hearing from you.Best regards!Sincerely yours,Leo ZhuManagerOverseas Sales DepartmentShenzhen Verypower New Energy Co., Ltd.Tel: 86- Fax: 86- Mobile No:Address: Dayang Industrial Zone, Fuyong Town, Bao'an District, Shenzhen, China 518103E-mail:Web site:。
初次联系客户邮件模板(英文)
Dear XXX:Hope you have a nice day!This is Wish Wu, a Sales Representative of VeryPower New Energy Co., Ltd. (Shenzhen ,China),we are writing to you because we once saw your inquiry in the website like ALIBABA or exhibition like China canton fair .You may have requirement or interest in the product of diesel generating set .And we want to say that VERYPOWER is one of the leading manufacturer for assembling and selling diesel generating sets in China. We use famous engine and well-known alternator which can provide you good quality and great price.We have great business partnership with world famous engine manufacturer like Volvo Penta ,Cummins ,Perkins ,Mitshubishi ,Doosan Dawoo ,alternator company like Marathon and Stamford .Our products have different series which include VP,VPC,VPP,VPY,VPM,VPD,VPW . The power range covers from 8kva to 2000kva .You can see the details of our products in our website in or quantity of our products have been exported to Middle East, South-east Asia, African countries, and south American. 9 years’producing and assembling experiences let us enjoy good reputation in the overseas market with high quality .Well ,If you have any needs of diesel generating set please don’t hesitate to contact with will be a good memory to have business with your sincerely company.Looking forward to hearing from you soon.Your faithfully,Leo ZhuManagerOverseas Sales DepartmentShenzhen Verypower New Energy Co., Ltd.Tel: 86- Fax: 86- Mobile No:Address: Dayang Industrial Zone, Fuyong Town, Bao'an District, Shenzhen, China 518103E-mail:Web site:Dear Sirs,How are youHope you had a pleasant trip in China.This is Mr Leo Zhu from the Overseas Sale Division of VERYPOWER. We collected your name card from the Canton Fair which was held in Guangzhou during April 15 and 20. Thanks for your interest in our products. Here I'd like to give you a brief introduction of our company and main products for you reference.Shenzhen Verypower New Energy Co., Ltd. (Verypower Corporation) is specialized in assembling Diesel Generating sets. Wehave about 10 years of experience in designing, assembling and maintaining differnet kind of Diesel Generating sets, and the frequency is 50Hz or 60Hz, Power from 8KVA to have built up long and good relationship with Volvo Penta(Sweden), Deutz(Germany) and Mitsubishi (Japan), which were all the world most famous manufacturer of engine, they also appointed us as their OEM partner in China. We are also main seller and Agent of Service of the world famous corporation in Generator such as Pramac, Perkins, and MTU and so on. Following is the output power range of our Generating set:Yangdong series(China) 10KVA---30KVACummins (China) 25KVA—1250KVAPERKINS(China) 45KVA---138KVACATERPILAR (China) 225KVA-250KVAVOLVO(Sweden) 85KVA---575KVAMITSUBISHI(Japan) 650KVA---2000KVADOOSAN DAEWOO 200KVA-625KVAVERYPOWER devote itself in the development of Generating Sets in a long period of time. We have paid much attention in improving the quality, management and recommending advanced technology from overseas. To meet the multiform the requirement of customer, we have designed and produced many types of controlling system such as Automatic start system, Automatic switch system, Remote monitor system, and Parallel switch control system; Special categories of generator, such as Soundproofed generator set, Container generator set, Trailer generator set, and Separate coolant generator set and so on.Our assembling factory is located in Fuyong Industrial Zone, Baoan District, Shenzhen City, Guangdong PR,China. It covers over than1000m2, and has more than 300 skilled staffs. We have equipped complete and advanced equipment and product line for whole production facilities. We also own a group of qualified and skilled engineer who have been trained by diesel parties of European.We have obtained the International Quality Certificate of ISO9001-2000, the Network Access License of Telecommunication Equipment which approved by the Ministry of Information Industry, PRC; and the Hi-Tech Certification awarded by Shenzhen Science & Technology Bureau, Guangdong province of PRC.Now our products have been broadly used in railway, expressway, bank, securities, telecommunication, military radar, power station and petroleum platform etc. They also were exported to South America, Hongkong, Southeast Asia, Middle east andAfrica markket. Our products are not only warmly welcomed inChina but also most areas of the World.Hope you will be interested in our product. For more information pls check our Web site: or You can also contact with me at any time if you want to get any detailed information.If you havre any inquiry on hand pls contact with me and we will try to give you the quotation ASAP. And welcome you come to visit our factory if you are still in China. Wish you good healthy and prospers business.Looking forward to hearing from you.Best regards!Sincerely yours,Leo ZhuManagerOverseas Sales DepartmentShenzhen Verypower New Energy Co., Ltd.Tel: 86- Fax: 86- Mobile No:Address: Dayang Industrial Zone, Fuyong Town, Bao'an District, Shenzhen, China 518103E-mail:Web site:。
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一、提醒买家付款
Dear Customer,
Thanks for your order,
The item you selected is a high quality one with competitive price .you would like it .
Instant payment can ensure earlier arrangement to avoid short of stock
Thank you and waiting for your payment .
二、买家付款后——有货
Dear Valuable Customer,
Thank you for choosing our products.
Your item will be arranged within 24-48 hours to get courier on .And it would take another two days to be online for tracking.
We would check the product quality and try out best to make sure you
receive it in a satisfactory condition .
Thanks for your purchase again and we will update courier on to you soon .
三、买家付款后——无货
Dear Customer,
Thanks for your order .however, the product you selected has been out of stock . would you consider whether the following similar ones are also ok for you: 产品链接
If you don’t need any other item , please apply for cancel the order, .and please choose the reason of buyer Ordered Wrong Product .in such case ,your payment will be returned in 7business days.
Sorry for the trouble and thanks so much for your understanding.
四、货物发出填入物流单号后
五、跟催买家做出评价
六、收到买家正面评价后。