跟客户沟通邮件模板

一、提醒买家付款

Dear Customer,

Thanks for your order,

The item you selected is a high quality one with competitive price .you would like it .

Instant payment can ensure earlier arrangement to avoid short of stock

Thank you and waiting for your payment .

二、买家付款后——有货

Dear Valuable Customer,

Thank you for choosing our products.

Your item will be arranged within 24-48 hours to get courier on .And it would take another two days to be online for tracking.

We would check the product quality and try out best to make sure you

receive it in a satisfactory condition .

Thanks for your purchase again and we will update courier on to you soon .

三、买家付款后——无货

Dear Customer,

Thanks for your order .however, the product you selected has been out of stock . would you consider whether the following similar ones are also ok for you: 产品链接

If you don’t need any other item , please apply for cancel the order, .and please choose the reason of buyer Ordered Wrong Product .in such case ,your payment will be returned in 7business days.

Sorry for the trouble and thanks so much for your understanding.

四、货物发出填入物流单号后

五、跟催买家做出评价

六、收到买家正面评价后