商务英语口语考试题目和答案
BEC中级口语Part1常见问题与答案1
BEC中级口语Part1常见问题与答案口语始终是许多中国学生最头疼的单项，尤其是第一局部的free talk，但是这一局部许多题目和答案都是可以提前打算的，下面我们就来看看它常考的问题和答案。
BEC中级口语Part 1 常见问题与答案1.Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。
)A：I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。
详细地说，我做系统分析，解决问题以及软件供给方面的支持。
)2.Q：Why did you leave your last job?(你为什么离职呢?)A：Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我盼望能获得一份更好的工作，假如时机降临，我会抓住。
)A：I feel I have reached the glass ceiling in my current job. / I feel there is no opportunity for advancement. (我觉得目前的工作，已经到达顶峰，即没有升迁时机。
)3.Q：How do you rate yourself as a professional?(你如何评估自己是位专业人员呢?)A：With my strong academic background, I am capable and competent.(凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。
商务英语口语与实训-题库带答案
商务英语口语与实训-题库带答案6、What should be prepared before the factory tour?A、 The satisfaction degree of the working staff.B、 Specific rules during the factory tourC、 The information of the products.D、 Detailed arrangement of the tour答案： D解析：7、对商务参观过程中讨论的各个话题进行举例，至少一问一答！答案：8、What should we prepare for a business conference?答案：theme, time ,venue, participants, and agenda.9、Can you list some basic social convensation rules?答案：•Keep it short; keep the conversation moving. Limit responses to 60 seconds or less.•Avoid opinion and emotion-evoking topics such as money, politics & religion.•Do not interrupt.•Do not finish other people’s statements.•If someone does or says something rude, ignore it.•Do not complain.•Do not criticize others. Say nothing evil about common acquaintances, former bosses or coworkers.•Address a new acquaintance by his or her title and last name until you are invited specifically to use a first name.10、What is the funtion of the convention registration?答案：Convention registration is a hospitality function, as well as a control function. The delegate’s first impressions of the convention centre are formulated at this desk.Registration also serves as a source of information. A directory board is placed here，listing all the meetings the day in chronological order, and a message board for memos and last minute changes.The convention service manager must be perceptive about the traffic flow and layout of this area and understand the problems that the meeting planner might face. Poorly trained registration help, a shortage of supplies, such as badges or typewriters, and inadequate directional signs, causing traffic bottlenecks, are just a few of the potential problems. The convention service manager should try to keep these headaches from arising.11、What will be discussed in a business negotiation?答案：price, quality, quantity, shipping, discount, terms of payment, insurance, complaints12、Can you list some basic social convensation rules?答案：•Keep it short; keep the conversation moving. Limit responses to 60 seconds or less.•Avoid opinion and emotion-evoking topics such as money, politics & religion.•Do not interrupt.•Do not finish other people’s statements.•If someone does or says something rude, ignore it.•Do not complain.•Do not criticize others. Say nothing evil about common acquaintances, former bosses or coworkers.•Address a new acquaintance by his or her title and last name until you are invited specifically to use a first name.13、What should we prepare for a business conference?A、 themeB、 timeC、 venueD、 participants答案： ABCD14、What should we take acount of for the business convention?A、 Theme.B、 Date and time.C、 Venue.D、 Participants.答案： ABCD15、What should we prepare for the business convention?A、 themeB、 timeC、 venueD、 participants答案： ABCD16、What are the good ways for promotion before the show ？A、 Direct mailB、 Send the brochuresC、 Collect their feedbackD、 Call the customers答案： AD17、Various conventions and exhibitions could help the ________ growth of our national economy.(多种多样的会议会展活动对于国家经济的稳步发展能够起到促进作用。
BEC商务英语(初级)口语模拟试卷100(题后含答案及解析)
BEC商务英语（初级）口语模拟试卷100(题后含答案及解析)题型有：1. INTERVIEW 2. MINI PRESENTATIONS 3. DISCUSSIONSECTION 1 INTERVIEW (ABOUT 3 MIN)1．In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.(1)Was your hometown far from your college?(2)Do you like watching TV?(3)How do other describe you?正确答案：(1)No. They are in the same city.(2)Yes, I think it is a good way to relax myself.(3)They believe that I am a confident person. They admire my quick action full of passion. So they all love being friends with me.SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas.In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.正确答案：SECTION 3 DISCUSSION (ABOUT 5 MIN)In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic.The examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, an example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic.For two or three candidatesScenarioPrompt material正确答案：。
全国商务英语一级口语考试真题
全国商务英语一级口语考试真题考试时间：120分钟满分：100分姓名：____________班级：_____________学号：_____________1、The early Americans wanted the King to respect their rights. [单选题] *A. 统治B. 满足C. 尊重(正确答案)D. 知道2、60．—Are you ready?—Yes. We can start ________ any time. [单选题] *A．at(正确答案)B．inC．toD．for3、( ) The salesgirls in Xiushui Market have set a good example______us in learning English. [单选题] *A. to(正确答案)B. forC. withD. on4、( ) She keeps on learning English all the time. So far, she______three books of New Concept English. [单选题] *A. has learned(正确答案)B. have learnedC. had learnedD. learn5、2．The villagers want to have a bridge. Can this dream ________? [单选题] *A．come outB．get awayC．come true(正确答案)D．get out6、67．—What can I do for you?—I'm looking at that dress.It looks nice.May I ________？[单选题] *A．hold it onB．try it on(正确答案)C．take it offD．get it off7、My friend and classmate Selina（)running in her spare time. [单选题] *A.likeB. likes (正确答案)C. is likedD. is liking8、( ) Do you have any difficulty _____ these flowers？I’d like to help you if you need.[单选题] *A in planting(正确答案)B for plantingC with plantingD to plant9、They went out in spite of rain. [单选题] *A. 因为B. 但是C. 尽管(正确答案)D. 如果10、There are many beautiful _______ in the wardrobe. [单选题] *A. bookB. dresses(正确答案)C. cell phoneD. grocery11、_______ your parents at home last week? [单选题] *A. IsB. WasC. AreD. Were(正确答案)12、32．Mr. Black is ______ now, so he wants to go to a movie with his son. [单选题] * A．busyB．free(正确答案)C．healthyD．right13、He either watches TV _______ reads books in the evening. [单选题] *A. or(正确答案)B. andC. toD. so14、68．—How ________ apples do you want?—I want two kilos. How ________ are they?—They are 5 yuan. [单选题] *A．much; manyB．many; much(正确答案)C．many; manyD．much; much15、We _____ three major snowstorms so far this winter. [单选题] *A.hadB. haveC. have had(正确答案)D.had had16、David ______ at home when I called at seven o’clock yesterday evening. （）[单选题] *A. didn’tB. doesn’tC. wasn’t(正确答案)D. isn’t17、The house was completed five months ago. [单选题] *A. 完成(正确答案)B. 复杂C. 开始D. 装着18、--Jimmy, you are supposed to?_______ your toys now.--Yes, mom. [单选题] *A. put upB. put onC. put away(正确答案)D. put down19、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what20、33．Body language is even___________ and ___________ than any other language. [单选题] *A．stronger, loudB．strong, louderC．strong, loudD．stronger, louder (正确答案)21、( ) .Would you please ______me the gifts from your friends? [单选题] *A.to showB. showingC. show(正确答案)D. shown22、96．Let's cross the street from school. There is a park ______ the school. [单选题] * A．far fromB．next toC．atD．opposite(正确答案)23、--Whose _______ are these?? ? ? --I think they are John·s. [单选题] *A. keyB. keyesC. keys(正确答案)D. keies24、The boy lost his（）and fell down on the ground when he was running after his brother. [单选题] *A. balance(正确答案)B. chanceC. placeD. memory25、72．—? ? ? ? ? ? ? ? ? ? ? ??—Yes, please. I want a sweater. [单选题] *A．How muchB．Can I help you(正确答案)C．Excuse meD．What will you take26、Sometimes Americans are said to be _____. [单选题] *A superficially friendB superficial friendC. superficial friendlyD. superficially friendly(正确答案)27、Can you give her some ______ ? [单选题] *A. advice(正确答案)B. suggestionC. advicesD. suggest28、It is my _______ to meet you here. [单选题] *A. pleasure(正确答案)B. pleaseC. pleasedD. pleasant29、7．—________ is the Shanghai Wild Animal Park?—It’s 15km east of the Bund. [单选题] *A．WhoB．WhatC．WhenD．Where (正确答案)30、He is going to _______ a party this evening. [单选题] *A. hold(正确答案)B. makeC. needD. hear。
商务英语口语第三版recruitment答案
商务英语口语第三版recruitment答案1、The notice put _______ on the wall says “No Smoking”. [单选题] *A. up(正确答案)B. offC. awayD. out2、25．—I ______ Beijing for a holiday.—________. [单选题] *A．will go；GoodbyeB．will go；Have a good time(正确答案)C．will go to；Have a good timeD．am going to；Have a fun3、We should have breakfast every day to keep ______. [单选题] *A. healthB. healthy(正确答案)C. healthilyD. the healthy4、If you want to be successful one day, you have to seize every _______ to realize your dream. [单选题] *A. changeB. chance(正确答案)C. chairD. check5、The three guests come from different _______. [单选题] *A. countryB. countrysC. countryesD. countries(正确答案)6、If you do the same thing for a long time, you'll be tired of it. [单选题] *A. 试图B. 努力C. 厌倦(正确答案)D. 熟练7、Location is the first thing customers consider when_____to buy a house. [单选题] *A.planning(正确答案)B.plannedC.having plannedD.to plan8、Either you or the president（）the prizes to these gifted winners at the meeting. [单选题] *A. is handing outB. are to hand outC. are handing outD. is to hand out(正确答案)9、—______ do you play basketball?—Twice a week.（）[单选题] *A. How often(正确答案)B. How muchC. How manyD. How long10、Bill Gates is often thought to be the richest man in the world. _____, his personal life seems not luxury. [单选题] *A. MoreoverB. ThereforeC. However(正确答案)D. Besides11、She has no idea of what the book is about. She_______ have read it carefully. [单选题]*A. Can’t(正确答案)B. mustn’tC. shouldn’tD. needn’t12、—Who came to your office today, Ms. Brown?—Sally came in. She hurt ______ in P. E. class. （）[单选题] *A. sheB. herC. hersD. herself(正确答案)13、One thousand dollars a month is not a fortune but at least can help cover my living（）. [单选题] *A. billsB. expenses(正确答案)C. pricesD. charges14、He either watches TV _______ reads books in the evening. [单选题] *A. or(正确答案)B. andC. toD. so15、The commander said that two _____ would be sent to the Iraqi front line the next day. [单选题] *A. women's doctorB. women doctorsC. women's doctorsD. women doctor(正确答案)16、—Could you please make the bed?—______.（）[单选题] *A. Yes, I wasB. No, I don’tC. Sure, I’ll do it(正确答案)D. No, that’s no problem17、At nine yesterday morning, I ______ an English class while they ______ a PE class.（）[单选题] *A. was having; were having(正确答案)B. had; hadC. was having; hadD. had; were having18、—Look at those purple gloves! Are they ______, Mary?—No, they aren’t. ______ are pink. （）[单选题] *A. you; IB. your; MyC. yours; Mine(正确答案)D. you; Me19、I do not have my own room,_____. [单选题] *A. neither does Tom(正确答案)B. neither has TomC. so does TomD. so has Tom20、You _____ smoke in the library, or you will be driven away. [单选题] *A. can'tB. mustn't(正确答案)C. will notD. may not21、Before you quit your job, （）how your family will feel about your decision. [单选题] *A. consider(正确答案)B. consideringC. to considerD. considered22、______this story, and you will realize that not everything can be bought with money. [单选题] *A. ReadingB. ReadC. To readD.Being read(正确答案)23、If you had told me earlier, I _____ to meet you at the hotel. [单选题] *A. had comeB. will have comeC. would comeD. would have come(正确答案)24、In the future, people ______ a new kind of clothes that will be warm when they are cold, and cool when they’re hot.（）[单选题] *A. wearB. woreC. are wearingD. will wear(正确答案)25、We can’t go out ______ school nights. （）[单选题] *A. inB. on(正确答案)C. atD. by26、Every means _____ but it's not so effective. [单选题] *A. have been triedB. has been tried(正确答案)C. have triedD. has tried27、_______ a busy afternoon! [单选题] *A. HowB. What(正确答案)C. WhichD. Wish28、—Could you take out the rubbish, Jim?—______. I have too much homework to do. You can ask Sally to do it. （）[单选题] *A. Sorry, I can’t(正确答案)B. No problemC. I disagreeD. No, thanks29、You are getting too old for football.You had better _____tennis instead. [单选题] *A.take up(正确答案)B.take inC.take forD.take over30、24．Kitty’s father ______ a policeman since 2 He loves helping people. [单选题] *A．isB．wasC．has been (正确答案) D．have been。
柯林斯商务英语口语答案
柯林斯商务英语口语答案1. you sell your work or services to a number of different companies（） [单选题] *A.freelance(正确答案)B.part-timeC.job-sharingD.consulatancy2. You work for a company from home via email, phone or the Internet（） [单选题] *A.tempingB.teleworking(正确答案)C.shift workD.flexitime3. you do your job for part of the week and another person does it for the other part（）[单选题] *A.consulatancyB.part-timeC.job-sharing(正确答案)D.hot-desking4. you work during different parts of the day (e.g. nights)（） [单选题] *A.effectiveB.shift work(正确答案)C.flexitimeD.temping5. you only work for some the week ( not full-time)（） [单选题] *A.part-time(正确答案)B.consulatancyC.hot-deskingworking6. you work for different companies for a short time（） [单选题] *A.in lieuB.effectiveC.temping(正确答案)D.flexitime7. you aren't employed by a company, but are paid to give specialist advice（） [单选题] *A.consulatancy(正确答案)B.freelanceC.part-timeD.job-sharing8. you work a number of hours per week or month but you decide when you start or finish（） [单选题] *A.teleworkingB.flexitime(正确答案)C.shift workD.temping9. you don't have a permanent place or office to work at, but you find a place to work when you arrive（） [单选题] *A.hot-desking(正确答案)B.part-timeC.job-sharingD.consulatancy10. producing intended or expected result（） [单选题] *A.effective(正确答案)B.flexitimeC.shift workD.temping11. the skill of making contacts and can help people progress in their career through knowing the “right” people（） [单选题] *A.consulatancyB.hot-deskingworking(正确答案)D.part-time12. instead（） [单选题] *A.effectiveB.tempingC.flexitimeD.in lieu(正确答案)13. freelance（） [单选题] *A.轮班制B.自由职业者(正确答案)C.有效的D.咨询工作14. teleworking（） [单选题] *A.远程办公(正确答案)B.人际网络C.弹性上班D.兼职15. job-sharing（） [单选题] *A.办公桌轮用B.替代C.工作分担(正确答案)D.临时工作16. shift work （） [单选题] *A.有效的B.轮班制(正确答案)C.咨询工作D.重新定义17. part-time（） [单选题] *A.人际网络B.兼职(正确答案)C.弹性上班D.居家办公18. temping（） [单选题] *A.替代B.临时工作(正确答案)C.办公桌轮用D.开放式问题19. consulatancy（） [单选题] *A.保持联络B.重新定义C.咨询工作(正确答案)D.有效的20. flexitime（） [单选题] *A.弹性上班(正确答案)B.转换话题C.居家办公D.人际网络21. hot-desking（） [单选题] *A.替代B.开放式问题C.办公桌轮用(正确答案)D.语言的22. effective （） [单选题] *A.有效的(正确答案)B.外向C.保持联络D.重新定义23. networking（） [单选题] *A.转换话题B.生效C.人际网络(正确答案)D.居家办公24. in lieu（） [单选题] *A.语言的B.适用于C.开放式问题D.替代(正确答案)25. redefine（） [单选题] *A.外向B.重新定义(正确答案)C.替代品D.保持联络26. work from home（） [单选题] *A.转换话题B.居家办公(正确答案)C.实施D.生效27. open-ended question（） [单选题] *A.语言的B.交际C.开放式问题(正确答案)D.适用于28. liaise（） [单选题] *A.外向B.替代品C.保持联络(正确答案)D.专门从事29. move on to（） [单选题] *A.生效B.向,,,,,,汇报C.实施D.转换话题(正确答案)30. linguistic（） [单选题] *A.适用于B.语言的(正确答案)C.交际D.参与，负责31. extrovert（） [单选题] *A.目标B.替代品C.外向(正确答案)D.专门从事32. come into operation（） [单选题] *A.实施B.生效(正确答案)C.向,,,,,,汇报D.超越33. apply to （） [单选题] *A.参与，负责B.适用于(正确答案)C.交际D.恢复，振作34. replacement（） [单选题] *A.专门从事B.目标C.建立网络D.替代品(正确答案)35. implement（） [单选题] *A.超越B.穿着得体C.实施(正确答案)D.向,,,,,,汇报36. socialise（） [单选题] *A.参与，负责B.恢复，振作C.积极的，正面的D.交际(正确答案)37. specialise in（） [单选题] *A.目标B.专门从事(正确答案)C.通勤D.建立网络38. report to （） [单选题] *A.向,,,,,,汇报(正确答案)B.实施C.生效D.转换话题39. be involved in （） [单选题] *A.语言的B.参与，负责(正确答案)C.适用于D.交际40. objectives（） [单选题] *A.专门从事B.目标(正确答案)C.替代品D.外向41. exceed（） [单选题] *A.向,,,,,,汇报B.超越(正确答案)D.实施42. refresh（） [单选题] *A.适用于B.参与，负责C.恢复，振作(正确答案)D.交际43. build a network（） [单选题] *A.替代品B.建立网络(正确答案)C.目标D.专门从事44. dress appropriately（） [单选题] *A.超越B.实施C.向,,,,,,汇报D.穿着得体(正确答案)45. positive（） [单选题] *A.积极的，正面的(正确答案)B.参与，负责C.恢复，振作46. commute（） [单选题] *A.目标B.通勤(正确答案)C.专门从事D.建立网络47. memo（） [单选题] *A.穿着得体B.向,,,,,,汇报C.备忘录，内部通知(正确答案)D.超越48. post-it note（） [单选题] *A.便利贴通知(正确答案)B.恢复，振作C.积极的，正面的D.参与，负责49. parental leave（） [单选题] *A.通勤B.建立网络C.育婴假(正确答案)D.目标50. coordinate（） [单选题] *A.穿着得体B.协调(正确答案)C.备忘录，内部通知D.超越51. administrative（） [单选题] *A.便利贴通知B.恢复，振作C.积极的，正面的D.管理的，行政的(正确答案)52. further to our previous meeting（） [单选题] *A.通勤B.建立网络C.育婴假D.在上次会议之后(正确答案)53. current（） [单选题] *A.穿着得体B.目前的(正确答案)C.备忘录，内部通知D.协调54. unaffected（） [单选题] *A.管理的，行政的B.积极的，正面的C.便利贴通知D.不受影响(正确答案)55. layout （） [单选题] *A.通勤B.布局，设计(正确答案)C.育婴假D.在上次会议之后56. one month's notice（） [单选题] *A.目前的B.协调C.提前一个月通知(正确答案)D.备忘录，内部通知57. initiate（） [单选题] *A.不受影响B.便利贴通知C.开始，发起(正确答案)D.管理的，行政的58. develop （） [单选题] *A.在上次会议之后C.布局，设计D.发展，成长(正确答案)59. contacts（） [单选题] *A.目前的B.提前一个月通知C.协调D.联络人(正确答案)60. generate（） [单选题] *A.管理的，行政的B.开始，发起C.形成(正确答案)D.不受影响61. firm handshake（） [单选题] *A.布局，设计B.在上次会议之后C.紧紧的握手(正确答案)D.发展，成长62. internal communication（） [单选题] *A.内部沟通(正确答案)B.提前一个月通知D.目前的63. trial （） [单选题] *A.开始，发起B.试用(正确答案)C.形成D.不受影响64. respond （） [单选题] *A.紧紧的握手B.发展，成长C.布局，设计D.回复，回应(正确答案)。
商务英语口语与实训-考试
1Which one is the correct procedure of price negotiation? （1.0分）0.0 分A、offer--inquiry--counter--offer--acceptanceB、offer--counter-offer--refuse--acceptanceC、inquiry--offer--counter-offer--acceptanceD、inquiry--offer--refuse--acceptance正确答案： C 我的答案：B2Please put your _____ in upright position.（1.0分）1.0 分A、seat backB、trayC、deskD、chair正确答案： A 我的答案：A3How much do you _____ per night?（1.0分）1.0 分A、costB、charge正确答案： B 我的答案：B4The sign above means__________?（1.0分）1.0 分A、liftB、escalatorC、elevator正确答案： B 我的答案：B5Go through Fifth Avenue.Then take ____turning on the left/right.（1.0分）1.0 分A、the fiveB、fiveC、fifthD、the fifth正确答案： D 我的答案：D6The sign above means__________?（1.0分）1.0 分A、baggageB、baggage carC、luggage carD、baggage cart正确答案： D 我的答案：D7Which one could be the best way to give directions?（1.0分）1.0 分A、Try to be complicated.B、Try to be simple.C、Give lots of details.D、Give lots of road names.正确答案： B 我的答案：B8Now we’ll be serving drinks. Please pull down your ______ table. （1.0分）1.0 分A、littleB、trayC、deskD、front正确答案： B 我的答案：B9I'm afraid that I have to __________ my appointment.（1.0分）1.0 分A、giveB、cancelC、presentD、delete正确答案： B 我的答案：B10I am afraid that your baggage is ______.（1.0分）1.0 分A、overweightB、overweighted正确答案： A 我的答案：A11____ the road you can see the hospital.（1.0分）1.0 分A、by the end ofB、at the end ofC、in the endD、be at the end正确答案： B 我的答案：B12Which one has the same meaning as the word "bedrock price"? （1.0分）1.0 分A、the highest priceB、the lowest priceC、the proper priceD、the reduced price正确答案： B 我的答案：B13Which of the following expressions are demanding favorable terms of payment? （1.0分）0.0 分A、L/C at sight is what we require for all our customers.B、Would you please tell us the terms of payment?C、Now let's discuss the question of payment terms.D、I don't think it is the proper time for us to accept payment by D/P.正确答案： A 我的答案：B14We’ll sign two ____, each in the Chinese and English language.（1.0分）1.0 分A、originalsB、partsC、sectionsD、aspects正确答案： A 我的答案：A15Please fasten your _______?（1.0分）1.0 分A、beltB、ropeC、stringD、seat belt正确答案： D 我的答案：D16As about the branch names of a company, which expression is not correct?（1.0分）0.0 分A、Human Resources DepartmentB、Sales Promotion DepartmentC、Personal DepartmentD、General Accounting Department正确答案： C 我的答案：B17以下表述正确的是（1.0分）0.0 分A、Can I upgrade my seat?B、All the flights have been cancelled because the weather conditions.C、What change would you like to make?D、Do you want to return your tickets?正确答案： C 我的答案：A答案解析：18A: How would you like us to pack your products?B: Since there are glasses and fragile items, I think you'd better use _______.（1.0分）1.0 分A、bagsB、drumsC、casksD、wooden boxes正确答案： D 我的答案：D19I’d like to _______ further explanations about exchanging business cards at the first meeting.（1.0分）1.0 分A、addB、offeringC、askD、post正确答案： D 我的答案：D20Choose the most suitable expression（1.0分）1.0 分A、vacant 未被占用的B、family room 家庭房C、shutter bus 接送大巴D、breakfast coupon 早餐券正确答案： A 我的答案：A21The flavor of Sichuan cuisine is_______.（1.0分）1.0 分A、spicy and hotB、sweet and lightC、fresh and saltyD、numbing and sour正确答案： A 我的答案：A22Please reorder the following dishes as a standard western dinner.1.Main course2.Soup3.Coffee4.Starter（1.0分）1.0 分A、3421B、3142C、4123D、4213正确答案： D 我的答案：D23Which sign blow has the same meaning as the sign above? （1.0分）1.0 分A、B、C、D、正确答案： C 我的答案：C24Which does not belong to the eight great regional cuisine in China? （1.0分）1.0 分A、Sichuan cuisineB、Hunan cuisineC、Jiangxi cuisineD、Zhejiang cuisine正确答案： C 我的答案：C25Which of the following is not an available foreign currency?（1.0分）1.0 分A、francB、wonC、european dollarD、pound正确答案： A 我的答案：A26What items should be included in the presentation?（1.0分）1.0 分A、Number of the customerB、Competitive RivalsC、Final RiskD、Outline and Objective正确答案： D 我的答案：D27You can________relevant situation on well known enterprises.（1.0分）1.0 分A、knowB、getC、learnD、study正确答案： C 我的答案：C28I'm glad to have the _______ of meeting you in my hometown.（1.0分）1.0 分A、pleasureB、chanceC、reputationD、time正确答案： A 我的答案：A29The woolen sweaters you delivered do not _____ the sample we provided. （1.0分）1.0 分A、likeB、asC、matchD、fit正确答案： C 我的答案：C30Which is not one of the main types of hotel room offered to the conference attendees?（1.0分）0.0 分A、twin roomB、double roomC、family suiteD、business suite正确答案： C 我的答案：D31Choose the most suitable expression（1.0分）0.0 分A、铺床服务 bed serviceB、洗衣服务 laundry serviceC、细目 detailed listD、急件 urgent pack正确答案： B 我的答案：A32以下翻译正确的是（1.0分）0.0 分A、e -ticket 经济票B、full fare 全价票C、infant fair 折扣票D、cancellation 退票正确答案： B 我的答案：A答案解析：33When will the conference_______？（1.0分）1.0 分A、heldB、holdC、be heldD、holding正确答案： C 我的答案：C34In the business letter of _______ ,give background information from your personal experience.（1.0分）1.0 分A、tradeB、introductionC、negotiationD、company正确答案： B 我的答案：B35I'm sorry to say the shipment didn't turn to _________ （1.0分）0.0 分A、be satisfied.B、be satisfying.C、be satisfactory.D、be satisfiction.正确答案： C 我的答案：B36The goods you sent us are _______ _________ to the original sample. （1.0分）1.0 分A、inferior; comparedB、inferior; comparingC、bad; comparedD、bad; comparing正确答案： A 我的答案：A37I was just _____ by the airlines that my flight has been rescheduled.（1.0分）1.0 分A、askedB、expectedC、toldD、informed正确答案： D 我的答案：D38As a Chinese, how many customs should we go through when we go to Paris for travelling?（1.0分）0.0 分A、onceB、twiceC、thriceD、none正确答案： B 我的答案：C39We have already_____ a leading market position.（1.0分）1.0 分A、acquiredB、gotC、achievedD、obtained正确答案： D 我的答案：D40Usually speaking, when should we get to the airport for the international flight?（1.0分）1.0 分A、3 hours before taking offB、2 hours before taking offC、1 hours before taking offD、40 mins before taking off正确答案： B 我的答案：B二、多选题（题数：15，共 30.0 分）1What can do to get the business concluded for both buyers and sellers? （2.0分）1.0 分A、lower the priceB、increase the quantityC、limit the time of shippmentD、limit the ways of payment正确答案： ABCD 我的答案：ABC2The packing is strong enough to stand __________.（2.0分）2.0 分A、long sea voyageB、rough handlingC、a lot of joltingD、shock正确答案： ABCD 我的答案：ABCD3Is there any standard room available on next Sunday ?（2.0分）0.0 分A、Sorry, we don't have any standard room. How about the room with king-size bed?B、I'm afraid, all the standard rooms are reserved. But we still have some double rooms.C、I'm afraid, no standard rooms at that time. But we still have some twin rooms.D、Sorry, all the standard rooms have been booked. How about the queen-bed room? 正确答案： ABD 我的答案：ABCD4Which of the following aspects need to be given in order to find the lost luggage?（2.0分）2.0 分A、your flight numberB、your ageC、description about your luggageD、your contact number or address正确答案： ACD 我的答案：ACD5what cannot be allowed for clearance?（2.0分）2.0 分A、Articles not for peosonal useB、Articles exceeding the reasonable amountC、Articles exceeding the limitation of the permitted value D、Articles without payment of required duties正确答案： ABCD 我的答案：ABCD6Shipment is to be ______ during October.（2.0分）2.0 分A、effectedB、forcedC、madeD、taken正确答案： AC 我的答案：AC7My name is Lucy Smith. And I’m____ Sales Department of Rainbow Company.（2.0分）2.0 分A、in charge ofB、major inC、responsible forD、master正确答案： AC 我的答案：ACWhat kind of element could be referred when we invite our guests to the conference?（2.0分）2.0 分A、HostB、Time & LocationC、Theme and PurposeD、Attendees and Note speakers正确答案： ABCD 我的答案：ABCD9What is the ways of promoting exhibitions?（2.0分）1.0 分A、TelemarketingB、PosterC、Radio BroadcastingFace to face talk正确答案： ABCD 我的答案：ABC10What information should we offer when we reserve an air ticket?（2.0分）2.0 分A、Personal nameB、Leaving dateC、DestinationD、Seat number正确答案： ABC 我的答案：ABC答案解析：11What background information could we prepare for presentation?（2.0分）2.0 分A、FounderB、Company CultureC、HistoryD、Potential Market正确答案： ABCD 我的答案：ABCD12What should be signed on the exchange form? （2.0分）2.0 分A、nameB、addressC、the amount of moneyD、nothing正确答案： ABC 我的答案：ABCWhat are those factors that may influence the final price of a product in the pricing negotiation?（2.0分）2.0 分A、Unit price.B、Quantity.C、Ways of payment.D、Discount.正确答案： ABCD 我的答案：ABCD14Which of the following is a foreign currency?（2.0分）2.0 分A、JPYB、USDC、EURCNY正确答案： ABC 我的答案：ABC15What should be included on the meeting agenda？（2.0分）2.0 分A、NameB、LocationC、TimeD、Topics正确答案： ABCD 我的答案：ABCD三、判断题（题数：30，共 30.0 分）1We should show our ID card when we are checking in at the departure lounge.（1.0分）1.0 分正确答案：×我的答案：×答案解析：2You should bring forward the appointment as soon as possible.（1.0分）1.0 分正确答案：×我的答案：×3Immigration officer will not check whether your passport and the visa are valid.（1.0分）1.0 分正确答案：×我的答案：×4It is not so necessary to exchange your name card with your customer when meeting him at the airport.（1.0分）1.0 分正确答案：×我的答案：×5At the formal dinner, you’d better not do anything until the host does it first.（1.0分）1.0 分正确答案：√我的答案：√6About two hours prior to takeoff, the gate attendant will announce the boarding time.（1.0分）1.0 分正确答案：×我的答案：×7It doesn’t matter to make jokes regarding aircraft hijacking or bombing.（1.0分）1.0 分正确答案：×我的答案：×8When receiving others’ business card, always look at it and acknowledge it.（1.0分）1.0 分正确答案：√我的答案：√9If you’d like to have a rest after the meal, you can press the button on your armrest and lean back at the same time.（1.0分）1.0 分正确答案：√我的答案：√10Most hallways are long.（1.0分）1.0 分正确答案：×我的答案：×11Which carousel is for the luggage from Shanghai? : 哪个行李传送带是负责运送来自上海的行李的？（1.0分）1.0 分正确答案：√我的答案：√12In China, it is polite to open gifts as soon as they are given to express appreciation.（1.0分）1.0 分正确答案：×我的答案：×13Is it in traveler's cheque？：能换旅行支票吗（1.0分）1.0 分正确答案：√我的答案：√14First class always boards the plane first.（1.0分）0.0 分正确答案：√我的答案：×15市场占有率 market share（1.0分）1.0 分正确答案：√我的答案：√16An offer is something given during the negotiation.（1.0分）0.0 分正确答案：×我的答案：√17You must not drink any alcohol on a plane according to the regulations . （1.0分）0.0 分正确答案：×我的答案：√18Battery and mobile pack charger are allowed in the checked luggage.（1.0分）0.0 分正确答案：×我的答案：√19The bedrock price is the lowest possible price you can get out of a negotiation.（1.0分）1.0 分正确答案：√我的答案：√20You should call the person you are scheduled earlier whenever possible.（1.0分）0.0 分正确答案：√我的答案：×21There are several ways for booking a hotel, such as online booking, telephone booking, etc..（1.0分）1.0 分正确答案：√我的答案：√22Place your napkin on the lap as soon as you are seated when you are having the western dinner.（1.0分）1.0 分正确答案：√我的答案：√答案解析：23The Chinese prefer to entertain in their homes rather than in the public places, especially when entertaining foreigners.（1.0分）1.0 分正确答案：×我的答案：×24You can talk with food in your mouth at the dinner.（1.0分）1.0 分正确答案：×我的答案：×答案解析：25Nothing should be crossed when you serve the customer at an exhibition （1.0分）0.0 分正确答案：√我的答案：×26The cellphone and laptop should be put in the basket for check.（1.0分）1.0 分正确答案：√我的答案：√27On the western dinner table, the bread and butter plate is on the center. （1.0分）1.0 分正确答案：×我的答案：×答案解析：28Providing the registration number can save our time for pulling up the information.（1.0分）1.0 分正确答案：√我的答案：√29You should introduce the old to the young.（1.0分）0.0 分正确答案：×我的答案：√30成品 Real prodcution（1.0分）1.0 分正确答案：×我的答案：×。
商务英语口语答案
商务英语口语试题及答案1．Discuss these statements. Do you agree with them? Give your reasons.✓‗Small is beautiful‘ is a better strategy in business than ‗big is best‘✓Big companies should aim to gain market share rather than make profits.✓Companies should focus on what they do best rather than diversify.1)It is really hard to say whether a small or a big company is better in business. first of all, a company should have a clear understanding of its target. Just as Napoléon said ―Every French soldier carries a marshal's baton in his knapsack”.That is to say a person should be aggressive and ambitious if he or she wants to be someone, so as to a company. A company should make a long-term goal based on its own speed of development and move toward its goal step by step without hasty. How can a company expand successfully if it cannot handle all the stuffs when it is small. Secondly, small and big companies have different advantages. For example, a small company is eas ier for the manager to control. The senior manager knows the whole organization well and colleagues get along well with each other which will create a sound atmosphere for employees. On the other hand, a big company can gain effect of scale which makes their products cheaper compared with its competitors. Also big company enjoys reputation all over the world. Let us not forget that here are also several exceptions. For example, some high-technology companies such as Apple. They sell their ideas and creation rather than the mass produced goods. So achieving market profit is acceptable for the customers.2)As to the second statement, I agree with it. Compared with small companies, large ones have strong production capacity and are more efficient. Also, as I just say they achieve the effect of scale. So they should pay more attention to gain market share to sale their products.3)I mostly agree with the last statement because of the following reasons. First of all,a company should always focus on what they do best. Because what the companies specialized in is their core competitive power. Customers will choose coco-cola when they are thirsty and Mcdonald's when they do not have enough time to cook a meal. Second, a company should never forget to make some improvements to their core products. Through research and survey, a company can better meet their customers need and maintain strengthen in the best products. Third, a company can extend its product line after keeping the above suggestions in mind. After all, customers never satisfied with the current products. They have different tastes and different demand. No matter what a company do, never forget to better meet the customer‘s need.2.Y ou have a shortlist of people for the post of Sales Manager. One of the female candidates is clearly the best qualified person for the job. However, you know that some of your best customers would prefer a man. If you appoint a woman you will probably lose some sales. What should you do? Why?In my opinion, I prefer to choose the lady because of the following reasons.First of all, I strongly against sexual discrimination in business world. I believe male and female have no difference concerning their abilities and have equal right to work, to get promotion and to lead a company. Instead, I think female is sometimes more suitableto be a leader. A female is more patient and easy-going. She can communicate with various people in all levels and solve complex problems between employees. Second, the female candidate is clearly the best qualified person for the job. I think my decision should bring the most benefit to my company. So as to the common good of the whole company I insist to choose the best candidate. Last but not the least, I believe the lady can handle relationships with our main customers well. I think the customers are not very familiar with the new female Sales Manager at the beginning. We can guarantee our main customers that they will still have the special privilege like before. For example the preferential price, the sole agency right and presell order. And after doing business with each other for some time, our main customers will gradually find that female manager is as good as male. And our sales is not likely to lose.3.What do you think globalization means? What global companies can you think of? What industries are they in? Do global companies do more harm than good?1) I refer to the dictionary and globalization means the idea that the world is developing a single economy and culture as a result of improved technology and communications and the influence of very large multinational companies. In my view, I think companies set up affiliated group and branches in foreign countries. The world is becoming smaller and smaller. It is easier for companies to communicate with each other, to exchange technology, capital, and personal resources and to trade with each other. Companies now have more access to get to know customers from different backgrounds and cultures.2)When talking about global companies, it is easy to think of IBM,GE(General Electric Co. ),Apple ,city group, Coca-cola, wal-mart ,P&G , Mcdonald's and so on. These companies are in different industries, such as electrical industry, high and new technology industry, fast food industry, banking, customer goods industry and so on. 3) It is difficult to say absolutely global companies do more harm or do more good. It is obviously that global companies give us much cheaper and higher quality products which make us enjoy a more comfortable life. Also global companies introduced more advanced technology and management skills. But on the other hand, with the strong competition, some national companies are eliminating and our national culture is also disappearing with the step of globalization.4.Which of the following statements do you agree with? Why?✓People remember advertisements not products.✓Advertising raises prices.✓Advertising has a bad influence on children.1)As to the first statement. I think sometimes people remember advertisements but not the product. If an advertisement is too attractive , people who watch it may pay more attention to the advertisement rather than the product itself. Nowadays, there are many ads that only focus on their wonderful idea or tedious backgrounds so that no one knows what the ad want to say. But a good ad should express the main idea clearly and introduce the company‘s products briefly to their customers. Only in this way people can have a clear understanding about the products and the company.2) Secondly, I agree that advertising will arise the price of product to some extent. Advertising is a main method for companies to promote their products and it is necessary. As we all know, advertising is very expensive no matter using which mediasuch as TV, magazine, billboard and so on. Companies which investigate a lot of money in ads may increase the final price of the products and customers have to pay for these costs eventually. But if we look in to the problem a step further, advertising reduce the seeking cost of customers, customers can easily find out what they want to buy and avoid buying a wrong product, so it is difficult to say advertising raises prices absolutely.3) I think there may be some bad influence on children. Children are too young to tell right from wrong, so the information showed in the ads can sometimes mislead kids. For example, if the ads involve some violent scene, young children may simply do the mimic things and even commit crime. A child may also try to smoke and drink when seeing a cigarette and alcohol ads which will do harm to his or her health.5.What is your opinion of the following strange inventions:✓The self-extinguishing cigarette has a container of water buried near the filter tip.✓ A collapsible coffin which can be carried on the bus.1)As to the product itself I think it is really brilliant and beneficial. People who smoke sometimes forget to extinguish their cigarette which will result in a fire or some other dangerous consequences. With this self-extinguishing cigarette people do not need to worry about the potential risk of causing danger. But I am a little worried about the practical value of the invention. If the product is feasible enough why there are still no such a kind of cigarette in the market. I am afraid the cost of it is too high and no one want to pay for the premium price.2)Let us move to the second invention. I think this invention is revolutionary but impractical. First of all, this collapsible coffin in deed provides us a lot of convenient. In the past, we have to carry the traditional clumsy coffin using some specially designed cars. But if the invention is putting into practice, we can carry it using any public transportation such as bus, subway and taxi without disturbing others. In this way we will save a lot of time and energy. But let us not forget that coffin is such a special product that we cannot treat it as common goods. A coffin shows respect to the dead person. In our society we should respect our full respect and love to the death. So that is way I say a collapsible coffin is impractical.6.Discuss these questions.1) Is free trade always a good thing? 2) Do you think it leads to creation of jobs, or to unemployment? 3) Should certain industries be protected? If so, which?I think it is really hard to say whether free trade is good or bad. It depends on which industry we are referring to. I have to say free trade bring us a lot of benefit. The exporters in my country can sent their products overseas more easily without the trade barriers and trade embargo. At the same time, our customers can easily get access to various products and services from different country likely with a relatively low price. Let us take Chinese textile industry as an example. Since the cost of raw material and human labor are really low, we get a competitive advantage in the industry. And free trade may boost textile industry and lead to creation of jobs. But I have to say free trade is not always a good thing. If we take the new-start industry and infant industry into consideration, free trade may bring too much competition to them and it is hard for these industries to grow strong. Therefore, unemployment rate will rise.I think here are some industries we have to pay more attention to. Government has to interfere into the infant industry such as automobile manufacture industry and high-tech industry to prevent them from facing too much competition. Tariffs, quotas and subsidise are necessary. On the other hand, some economic lifeline industry should also be protected such as energy industry and military industry. The energy industry is the economy base of our society and military industry is related to national safety, therefore protection to these industries mean a lot.7.What is dress code? How important is personal appearance at work? For example? Think about formal clothing, uniforms, men with earrings and tattoos, etc.Dress code I think is how you dress in certain place. Personal appearance at work is really important. For example, a bus driver should wear comfortable clothes which help him to move freely. A student should wear school uniform which will makes them pay more attention on study. Business people should mind their appearance more carefully and wear a suit and a dress at work. I am not saying a dustman cannot wear as neatly and tidy as a white-collar worker. Everyone has the right to choose their own dress code, what they wear and how they look like. But I think the dress code should match with people‘s status and their working conditions. A manager in an appropriate suit can leave a good and professional impression on his partners and enhance the business. A company can gain reputation due to its employee‘s smart and spirited appearance. However, people may lose their trust and doubt the policeman‘s ability when facing a policeman dressed in casual clothes. In addition, how are you dare to see your dentist if he wearing earrings and tattoos. All in all, I have to say a person‘s appearance is always very important and we should mind our dresses especially at work.8.Are you influenced by brands when you choose products or services? (Why or why not?) Would you consider buying a new brand of product newly introduced to the market? (Why or why not?) What do you think a company should do to create brand awareness for a new brand?I think in most times I am influenced by brands when choosing products or services.A famous and prominent brand may lead customers to believe the products enjoy superior quality and good reputation. For example, when I want to buy a durable commodity such as an air-conditioner, I would choose a brand maybe Gree. I can rest assure that the quality is reliable and even something wrong happens I can refer to the after service for help. Usually a company with a big brand is more likely to satisfy customers than non-brand companies. I do not have to spend a lot of time to get to know a non-brand product or exchange the unsatisfied commodity after purchasing. But, if we are talking about the daily consuming commodities, I think I am more sensitive to price. Since the quality is not so important as durable products. My decision may be influenced by some promotion and favorable price.As to the second question whether I will buy a brand new product, my answer is yes.I love to try new things and gain fresh feelings, and that‘s why I always choose different brand. How can you know which one is the most suitable to you if you only stick to one choice? We should continue attempting to new products and only in this way can we develop our economy. That is because New –start company will be encouraged by the booming sales or useful feedbacks from customers and improve their products and services to better meet the customer‘s need.For a company who want to create brand awareness, I have some suggestions. Firstly, the company should set up a clear goal of their products. As Coca-cola did, they aimed at ―put a cold bottle of coca-cola within arm‘s reach of every thirsty person in the world‖. Creating the image of their products, extending the distribution channel and fixing on their target market are very important. Secondly, the company should take measures to set up awareness in customer‘s mind. Advertising on various media may be a good method. Thirdly, customers are able to get access to the new products. Companies can provide some free samples to attract customers and ask for their suggestion about the new brand.9.(1)Which of these situations would you find the most stressful? Moving house; Moving to another country; Losing your job; A personality clash with your boss; Being the victim of a robbery. (2)What has been the most significant change in your life?（主观，自己写）(1)If I experience the listed situation, I will consider moving to another country most stressful, the reasons are as follow.First of all, I am afraid I may not adapt to the totally different environment. I have to practice the foreign language time and time again to better communicate with local people. What‘s more I may come across some culture conflict or even racial discrimination which is more difficult to conquer. For example, American people are independent and sometimes aggressive, they have their own thought and I am afraid I cannot make friends with them. The living style and cuisine there are also very hard to adapt. I can never imagine the feeling of having hamburgers and French fries every day. Second, I do not know how to overcome homesick. Since I am too far away from my family and may not be able to come back home very often, I will miss my family members and friends very much.Last but not least, I have more stress on my study or work in a foreign country than in my own country. Let us take America into consideration, as we all know the universities there are really stressful and strict. I have to change my study method to adapt to the fast speed study. If I work in a foreign country, I have to get a fully understanding of people, learn how to get along well with each other. It is really a great challenge for me.(2)I think going to a university is the most significant change in my life.First of all, it changed my mind and made me become more open-minded.Because of entering a university, I have a chance to get in touch with a big city, to experience the modern and convenient living style and to enrich myself with various information and knowledge. I always believe that the more a person experienced the more he gain, that is why I leave my hometown and choose to go to a strange city to study.Secondly, I improve my ability when studying in university. I learn how to express myself clearly by doing presentations. I know how to work with others by doing group assignments. I gradually understand how to be a leader by working in student union. I learn a lot in my university life.Last, I want to say I gain friendship in university. I make several friends and we share the same interests. I think friendship in university is a great treasure and I will cherish it with the rest of my life.10.Why is cultural awareness important for business people? Give examples. Do you think cultures are becoming more alike? Is this a good or bad thing? For example, thinkabout : a. improved communications; b. global business; c. cheap foreign travel; d. trading groups (EU, ASEAN, etc.)I think culture awareness is very important for business people.First of all, Culture awareness can help people to get a global vision, which is a kind of asset in today‘s society. And also this awareness can help people to avoid misunderstanding and improve cooperation. Business between different companies can move smoothly when each side has a clear understanding of the existed different cultures, customs and manners. Here are a lot of examples, when you trade with a Japanese company, they believe trading on personal contact is more important than trading on price. So you may not get a big order by simply reducing your price, physical presence means a lot to Japanese people. Another example is that our Chinese people do not like such close touch as kissing when meeting each other. So a foreign company should mind their behavior when doing business with us.I really agree that the cultures are becoming more and more alike. And I maintain that the advantages of this trend overweight the disadvantages. Let‘s first have a look at the advantages. With an alike culture, people can easily communicate with each other. Everybody knows exactly what others mean and can give a quick reply which will makes the trade more efficient. I think if two suppliers have the same quality of products and offer at same price, as a buyer, I would more likely to buy goods from a country that shares the same culture with mine. So the trading groups established, such as EU and ASEAN. In this way, culture similarity may enhance global business and we can get better and cheaper products from all over the world. I have to point out that the disadvantages of alike culture are also very obvious. Pursuing too much to foreign cultures will eventually result in losing our own culture which is really a pity. For example, couples in China are more interested in celebrating the valentine's day which is a festival initiated in American. Chinese companies focus on how to sell their products and services such as chocolates and roses on that day in order to satisfy the customers. But they forget that we have our own valentine's day—―qixi‖. What‘s worse we do not have any remarkable presences or methods to celebrate our own festival. I have to say. Companies should pay more attention on our own culture instead of chasing others.11.What are most people‘s main personal assets? How can a sole trader get the capitalto set up a business? If a private limited company goes bankrupt, do the shareholders lose their personal assets? Why?I refer to the dictionary that personal asset is something of value which belongs to someone. For example a home, but personal assets can take a wide number of forms. Such as cars, collections of art, checking, savings, retirement accounts and so on. The value of personal assets is often taken into account when people apply for loans or other forms of financial assistance, and when the net worth of an individual is calculated. Many people are surprised by the total value of their personal assets when they are added up. As to the question how can a sole trader get capital to set up a business. Here are several solutions, at one hand one can borrow money from his or her friends and relatives. At the other hand he can use his personal assets as collateral to borrow money from banks or other financial institutions. Last he can also ask for a long-dated contract to sell the products first and pay back the money later.According to the commercial law, if a private limited company goes bankrupt the shareholders won‘t lose their personal assets. The shareholders only have to use their registered assets to reimburse the company‘s debts and they do not need to complement all the loss with their personal assets.12.How often do you travel by air, rail, underground, road and sea? What do you enjoyabout traveling? What don‘t you enjoy? Tell a story of your travelling expericence.(主观题，需要自己写)To tell the truth I have never traveled by sea. I think travel by sea takes a lot of time and may lead to seasickness. If I take a short trip in a city, I often take a subway and a bus. A subway is really fast and convenient in big cities, I do not have to wait for too long and there is no traffic jam at all. When I go back to my hometown and take a long trip, I usually take a train or plane. A train is the best choice for me when go to another city, because compared with airplane, train will not be influenced by bad weather or limited room. What‘s more, the price is acceptable to most of our students.I enjoy my journey very much. I will never feel boring when taking a trip. I can enjoy the beautiful scenery outside the window, talk to different people with different backgrounds, or simply listen to some music or watch a movie to have a temporary escape from the stressful reality. I love to try new things and gain various experience. Every trip to a brand new place makes me feel excited.13.What‘s important when choosing offices to rent? Make a minipresentation from the following three aspects. 1) Location 2) Facilities 3) CostWhen it comes to choosing office to rent, I think the following three aspects are inevitable to consider.First of all, the location of a company plays a very important role, because location will have an influence not only on the company itself but also on the company‘s business partners. As to the company itself, the offices should be convenient to most of the staffs to go to work. The office had better located near most employees department. Taking a crowded bus and traveling through half of a city to go to work I believe are stressful and disgusting experience for anyone. As to the business partners, the manager must make sure their offices is easy for raw material supply and transportation of their products. Let me use some examples. When we are talking about a high-tech company, we should rent a office in a development area or science park in order to gain the latest information about the industry. When we are facing a chemistry factory, the office should be set up away from urban. Avoiding pollutant is the main consideration. If a international trade company is renting an office, I would recommend it to located in the centre of a city which is near a harbor.Secondly, let‘s move to the second aspect—facilities. The business can operate efficiently and successfully only if we provide enough equipments and facilities to our staffs. I believe a comfortable and convenient working environment make everybody full of energy. The office should have some basic facilities such as computers, fax, air conditioner and meeting rooms. Also, it is better to have some entertainment room, gym or swimming pools around the working place so that our employees can have a relief after one day‘s hard work.Last, let me talk about the cost. I think cost is a very important factor when choosing offices. I will think twice about my choice if the cost of the office is too high. The rentfee should be reasonable. The cost should match the environment and facility which the office can provide.14.Do you think that the advertising practices described below are acceptable? Why or why not?✓Using children in advertisements✓Using film stars in advertisements✓Promoting alcohol on TV✓Comparing your products to your competitors‘ productsIn my opinion I think the last two are not acceptable and the first one depends and I will explain my view one by one.I think it depends whether using children in ads is acceptable. I think it is better not to use a child in advertisements if not necessary. Acting an advertisement may have a bad influence in the mind of the litter kids. They are too young to tell right from wrong. They will get a lot of money if they filming a commercial or shooting an ad. If no one tells them how to use the money correctly or how to treat money, they may believe money can do anything and build a wrong concept of money. What‘s more, an ad with a kid may have a deep impression on other children who are watching the ads. They may simply doing the mimic things or ask their parents to buy the same prod ucts for them which I think is unfair to other competitors. However, if the ad is about some baby products such as nappy and milk powder, using babies is acceptable.As to the second statement, I believe using film stars in ads is acceptable. A famous film star may have more influence and force to the customers and a good film star can bring benefit to the company as well. Customers are willing to buy products which are promoted by a person they love and admire. For example, the image of a beautiful, lovely and fair skin young film star can strongly prove the effect of the cosmetic the company produced.Let us move to the next statement. I think products, such as alcohol and cigarette, which are harmful to people‘s healthy should never be advertised in public.As to the last situation. I do not think comparing my products to my competitor‘s is acceptable, because this practice violate the business ethic and may lead to unfair competition. This method may lead to a lose-lose situation, because both company involved may leave a bad impression on customers. Both company are in the risk of losing customers and losing rep utation.。
BEC商务英语(初级)口语练习试卷1(题后含答案及解析)
BEC商务英语（初级）口语练习试卷1(题后含答案及解析)题型有：1. INTERVIEW 2. MINI PRESENTATIONSSECTION 1 INTERVIEW (ABOUT 3 MIN)1．In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the 2 below and then talk for about one minute．You have one minute to prepare your ideas． A WHAT IS IMPORTANT WHEN? WORKING AS A TOUR REPRESENTATIVE ASPECTS OF WORK THE PERKS OF THE WORK YOUR COLLFAGUES B WHAT IS IMPORTANT WHEN? GOING FOR A JOB INTERVIEW COMPANY PROFILE APPEARANCE AND BODY LANGUAGE ARRIVING ON TIME正确答案：A: Personally I think the work in the travel industry as a tour representative is not all sun and sea．In fact it’s often a very hard job．Basically, it involves looking after people when they’re on holidays．I am responsible for sorting out any problems and I often have to deal with complaints．The work also involves entertaining the holidaymakers and their children．The obvious one of the perks is that I get to travel a lot and experience different cultures．I will really value that aspect of the work．I work harmoniously with my colleagues, which brings me fresh air and energy．Frankly speaking, I’d like to work with them and learn from them．B: Generally speaking, if I am going for a job interview, firstly I must arrive there on time as punctuality can give interviewer a good impression．Secondly, I will show my decent appearance with the formal dressing．I will wear a white shirt and a silk tie and have my hair neatly trimmed．Besides I will express myself gently with proper gesture．Finally I will sell myself with professional knowledge and let interviewers know I am a skillful and competitive candidate．Knowing some company history or profile ensures me an easy access to the everyday operation of the company．Every employer, as we all know，is more inclined to hire a good workman, a fast learner．So I will also talk a little about the company history or profile during an interview．涉及知识点：口语SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas.2．Discussion—about 5 minutes In this part of the test the examiner reads out a scenario and gives you some prompt material in the form of pictures or words．You have 2 minutes to look at the prompt cards，an example of which is below，and then about 2 minutes to questions related to the topic．For 2 or 3candidates Scenario I’m going to describe a situation． A company is planning to introduce a general training program for new staff．Talk together about the topics the company could include in the program and decide which 3 you think are the most important．Here are some ideas to help you．Prompt material GENERAL TRAINING PROGRAMME FOR NEW STAFF Topics for training Teamwork and competition Company history Company organization Company rules Customer service Product training Health and safety Computer skills Follow—on questions Do you think teamwork and competition is important for new staff?(Why?/Why not?) Do you want to know company history? Do you obey company rules? Do you think company organization is important?(Why?/Why not?) Do you think product training is also important?(Why?/Why not?)正确答案：A: Training is vital if manufacturers are to improve productivity, maximize machine utilization, and achieve optimum equipment performance．Effective training also impacts positively on the reduction of scrap and rework，and helps boost employee confidence．B: I consider computer skill one of the most important skills in this developed world, and everything is connected with the computer operation．So new staff should learn how to operate on the computer．A: Undoubtedly, working as a member of a team is one of the most important factors for a successful career．In modern society we must learn to communicate and cooperate with others．B: Certainly．That is why we often say the whole is better than the parts．And that is why we value team spirit so highly．Secondly as we know，customer is the God．Our customer service is the lifeline of our company and decides its future．Finally there is a saying in China—Health is the basis of everything．We also cannot miss the importance of health and safety．A: Yes, I couldn’t agree more．Although I know that there are no guarantees in life, yet job safety and security is really very basic to us．Personally I think true job security comes only from making meaningful contribution to the company．And also it is important for the company to set up a training program on company rules．We know that flexible rules are a direct result of an increasingly dynamic and fiercely competitive business climate where process agility and responsiveness to changing conditions are key．In other words，business processes “process “ rules and business rules “rule “ processes．B: Yes, you are quite right．Follow-on questions Yes, I think teamwork cannot only collect our selected ideas and power into one project but also make us work hard together．And competition is a source of motivation which drives us to unleash our potentiality．I do think it is necessary, since we are playing proper roles as members of the company．So knowing company history will deepen our understanding of that role．It is necessary to obey company rules as the company is like a machine．Everything can be well done on the base of orderly running of each part．Employees like the parts of the machine need to obey the rules to get it well organized．I think company organization is really important especially for the company management．Every department needs a head under whom we get our work divided and work effectively．Personally I think producttraining can polish our eyes for different products and their advantages and disadvantages．With this knowledge we can know how to sell the products to our customer and to tell different characteristics．涉及知识点：口语。
商务英语口语考试及答案word版本
商务英语口语考试及答案1.What is important when organizing a meeting?Agenda creating an agenda helps participants know what they should be talking about and keep the conversation focused. Make sure the copies of the agenda are available before the meetingThe demonstration of the speaker the speaker should demonstrate in a clear, accurate and honest way to grab the audiences’ attentionFacilities. the full preparation of the facilities to ensure the success of the meeting. Such as the microphones and power point2.What is important when recruiting new staff?What is important when recruiting staff?That is the question every employer would ask. And here come three pointsto this theme:qualifications. the future staff should have been well educated so that they can acquire those knowledge which they are going to study in the future faster. , experience. experience nowadays is very important and necessary, the experience staff can start their work faster and cause few problems, and thisis really serious for some long-term enterprises.ability the ability which combines not only one's education background but also one's working experience that can really influence a lot.3.What is important when interviewing for a new job?Information of the company. you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans.Appearance you have to pay attention to your appearance. Though we can never judge a person by his appearance, the first impression is always where we start. Tgood manners .they are equally important. For example,,you should knock at the door before employer allowed you to enter the room. In that way To sum up, the job interview is indeed important. There is no need to be nervous, however, if you have made full preparations for it and given a fairly confident and honest performance, your success can be ensured.4. What is important when designing a product? Designing a product concurrently entails having marketing, legal, and engineering teams all design the product at once, instead of sequentially as in the past.5 What is important when keeping meeting minutes?The format of minutes of a meeting is uncomplicated and usually includes four parts: the heading of the meeting, the basic situation of the meeting, the body of minutes and the ending.The heading of the meeting usually includes: the name of the meeting; the time, date, the place of the meeting and the presiding officer.The basic situation of the meeting includes: attendance, defaulter, agenda and recorder.Important information The body of minutes is the main part of minutes, including reports by officers, old and new business, solutions, the date and agenda of next meeting, the names of those who make motions and those who make second motions, the results of all votes, adjournment time, etc.Of course, you can omit some parts of them according to the character of different meetings6.What is important when marketing a new product?Holding a presentation, Distributing questionnaire, hold a presentation. This is useful for the launching of your new product, be cause it will give much useful information in an objective manner. distribute q uestionnaires. Questionnaires can help determine your target market, or the target group for your products. This refers to the age group, education group, and income group likely to purchase your products. And through questionnair es, you can also find out about their habits and attitudes,Advertising7What is important when making an advertisement?a good idea color and picture advertising slogan, ,A good advertisement must have these factors. Because a good idea will make people want to buy it. A beautiful picture and color willmake people happy and attract people’s attention. And a good advertising slogan will make people remember it and know it. Make It become very popular。
BEC商务英语(中级)口语模拟试卷120(题后含答案及解析)
BEC商务英语（中级）口语模拟试卷120(题后含答案及解析)题型有：1. INTERVIEWSECTION 1 INTERVIEW (ABOUT 3 MIN)1．What do you like to do during your spare time? /What’s your hobby?How do you spend your weekend?What kind of newspapers or magazines do you read most often?How often do you go to cinema? Do you love pets?What’s your favourite sport?正确答案：I’d like to watch TV or movies/go to the gym/ read novels/...- I always go shopping and have a nice meal with my boyfriend/girlfriend.- I am too exhausted to do anything else on weekend, so I usually just have a good sleep during weekend.- I read Southern Weekly every Thursday, because I think it’s a newspaper with insight.- I like Readers’ Digest very much, and I’ve been reading it since I was in high school.- About two or three times a month, because the visual and sound effects are really amazing!- I seldom go to cinemas, because I can watch whatever I want through the Internet, so why bother?- Yes. I’m a big fun of pets, and I actually have a little puppy. It’s really very very cute.- No, because I’m allergic to their hair.- I like tennis the most, because it gives good practice to every part of the body.- I love golf very much. It’s so elegant and graceful.2．Which level do you hope to reach three years from now?Do you have any plans for further study?Do you have any plans to try another job?Where are you going to live when you retire?Who is your career model? What can you learn from him or her?Have you ever made any three or five year plan for your career?正确答案：- I hope I can be an administrative manager in the middle level of our group.- I’ve decided to work harder so I can be a deputy manager of our department at least.- Yes, of course. The competition is so fierce nowadays, and the knowledge is upgrading very fast.- Yes, I’ll go to a business school to study MBA when I have saved enough money.- Yes. My current job doesn’t match my major at all. I’ll change another job as soon as I get an opportunity.- No. I love my current job, so what I need to do is to learn more about it.- I guess I will still live in this city even if I retire. I am so used to it.- Maybe I’ll move to Hainan, the climate is much better there.- I admire Bill Gates very much, not because he’s rich, but because he has determination and bravery.- x x x is my idol. I hope I can also be a person who makes his contribution to the society.- Yes. I want to be an expert in this field in five years, so there are lots to do if I want to achieve this goal.- No. I am not so sure about what exactly I want to be in the future, so I think I should figure it out as soon as possible.3．Which do you think is the best way to encourage employees?How can you persuade customers to buy your products instead of your competitors’?What makes agood leader?Does any energy waste exist in your company? How do you plan to solve this problem?Are you willing to travel when asked?Can you name some aspects that we should pay special attention to when we have business with foreigners?正确答案：- I think material incentive is the most effective tool to motivate them.- I think most people like being praised.- It’s not an easy question at all, but as for me, I will give them samples to use so they can have a better understanding of our products.- I think good advertisements would be powerful and persuasive, so why not shoot one?- In my opinion, a good leader should be clever, warm-hearted and fair-minded.- I think a good leader must have the charisma so everyone around him or her is willing to act what he or she orders.Yes, some people always leave the office without turning off the lights, computers or air conditioners. I think the best way is to fine anyone who forgets to do the right thing.- I don’t mind leaving for a business once in a while, but if it occurs too often, I’ll have trouble in taking care of my family.- Sure, and I think it’ll be interesting and challenging.Sure. First of all, we must know some basic manners of their country. Then we must make sure that we can understand their language well, and if we can’t, we must find a good interpreter.。
商务英语口语试题及答案
商务英语口语试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。
A. 会议将在下午2点开始。
B. 会议被推迟到明天。
C. 会议将在上午11点开始。
听录音：[录音内容]答案：A2. 根据所听对话，选择正确的答案。
A. 客户对产品不满意。
B. 客户要求退货。
C. 客户要求换货。
听录音：[录音内容]答案：B二、口语表达（共30分）1. 请用英语描述一次商务会议的流程。
参考答案：In a typical business meeting, there is an agenda that outlines the topics to be discussed. The meeting starts with a greeting, followed by an introduction of attendees. Then, the chairperson leads the discussion according to the agenda. After each topic is discussed, a conclusion or decision is made. The meeting concludes with asummary of the decisions and next steps.2. 请用英语表达你对远程工作的看法。
参考答案：Remote work offers flexibility and can increase productivity for some employees. However, it may also lead to communication challenges and a lack of team cohesion. Companies need to establish clear guidelines and use technology to facilitate effective communication.三、情景对话（共30分）1. 假设你是一家公司的销售人员，客户询问产品价格，请你用英语回答。
bec口试参考答案
bec口试参考答案BEC口试参考答案BEC（商务英语证书）是一项全球认可的商务英语考试，旨在评估个人在商务环境中运用英语的能力。
对于准备参加BEC口试的考生来说，了解一些参考答案是非常有帮助的。
本文将为大家提供一些BEC口试常见题目的参考答案，希望对大家的备考有所帮助。
一、商务信函写作商务信函写作是BEC口试中的重要部分。
以下是一封询问信的参考答案：Dear Mr. Smith,I hope this letter finds you well. I am writing to inquire about the possibility of establishing a business partnership between our companies.Having conducted thorough research on your company, I am impressed with your commitment to quality and innovation. We believe that our companies share similar values and could benefit from a collaborative relationship.We are particularly interested in your latest product line and would like to discuss the potential for distribution in our market. We have a strong network of retailers and believe that your products would be well received by our customers. Furthermore, we would be interested in exploring opportunities for joint marketing campaigns and promotional activities. We believe that by combining our resources, we can create a strong brand presence in the market.I would be grateful if you could provide us with more information about your products, pricing, and any potential requirements for becoming a distributor.Additionally, it would be helpful to know if you have any existing partnerships in our region.Thank you for considering our proposal. We look forward to hearing from you and discussing the potential for collaboration.Yours sincerely,[Your Name]二、商务会议讨论商务会议讨论是BEC口试中另一个重要的部分。
商务英语口语考试题目和答案
商务英语口语考试题目和答案第一篇：商务英语口语考试题目和答案第五个What are the positive and negative qualities of leaders? Every leader has positive and negative qualities.This is because few leaders are absolutely terrible and no leaders are absolutely perfect.Leaders tell people what to do and how to act.This means that leaders need to have good character,such asstanding behind your rules and regulations;understanding your staff ,and the ability to look at information and quickly make a clear decision.But there are also negative qualities, such as ignoring your employees, do not listen to others, hesitant.第四个What is us business protocol? The most important business protocol is timing.you must arrive at business meetings on time.Only a 15-minutes delay because of traffic problem is allowed.And the next is greetings and polite conversation, including shaking hands, introductions.And you don’t have to exchange business cards unless there is a reason to get in contact l ater.And you mustn’t smoke in many public spaces.The gift shouldn’t be given until the meeting is st but not least , you should write a short thank you note to your host and hostess.You don’t have to give a gift but flowers and wine are appreciated.第三个Whatare the bad qualities of an organization? There are still some bad qualities such as bureaucratic ,centralized, conservative , impersonal in an organization.They will make the organization dissolved.And we should try our best to avoid them.that is very important.第二个What are the advantages of globalization? Globalization hasseveral advantages on the economic, cultural, technological, social, and other aspects.We can buy goods and services with a lower price.And we can find moreemployment opportunities to work.We have the chance to understand other countrys culture, technology and sct.All in all,the globalization has many advantages for us.第一个Why do some people like or dislike brands? People like the brands because of its quality, its details and its guarantee on credit.If we have brands clothes or other things , we maybe have a good feeling and think we are better than others.The reasons why people don’t like brands maybe its higher price.And most of people cant afford to pay it.And some people think its wrong to compete buying brands and Ordinary brands can also meet the needs.So they don’t like the brands.第二篇：2012 商务英语口语考试话题商务英语口语考试准备话题1.Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care? Yes, I have ever experienced a situation in which the customer care was very good.And in my opinion a good customer care is to serve the people by heart and make every effort, that means he or she should be professional and friendly.Even when a situation is not easily resolved, a caring and motivated person can usually find a way to help.So a good customer care is not to say “sorry, i can't” with smiling.2.What is customer loyalty？Are you a loyal customer? Why or why not?Customer loyalty is that the customer frequently uses the same company or buys the same product.Yes,I am a particularly loyal customer to the ICBC(industrial and commercial Bank of China)first of all, because they are extremely convenient to use.Ican do all my banking over the phone and I can do this at any time of the day.I can find how much money there is in my account.I can pay all my bills.I also think the staff are very professional and very friendly.3.What kind of company can be called multinational? Please show one example of multinational and describe it briefly.Multinationals are companies which operate in a number of countries.And it often has a complicated structure.There is usually a parent or holding company.For example, the Mcdonald's.It is the world's largest hamburger restaurant company.And it has over 19000 restaurants in 100 countries.And the company logo is “We are committed to providing high quality food”.4.Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes, I have ever used the Internet to shop.advantagesϖConvenience: open for 24 hours ϖReduced number of traditional middlemen ϖReduced transaction costs ϖLower prices and greater variety for the consumer ϖ No sales tax paid ϖVery transparent market/ a big threat to the survival of traditional retailing outlets ϖSpeedup in the distribution of products, particularly digital goods(written, music, image, software)disadvantagesϖ Unable to be touched for quality or tried on for comfort ϖReduced social interaction(people still need and enjoy the social experience)ϖInsecurity of the payment process(credit card information/be divulged over the net/secure electronic payment systems/software developers, banks, and credit card companies)Yes, I have.Advantages: Shopping on the internet is convenient, and I don’t have to go out.I can compare a variety of things selling on line.Disadvantages: Consumer protection isdifficult to rengulate on the Internet, and the consumers may get cheated.And consumers can see the goods, but they can’t touch or try to use the googs.5.What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively? Retailing is the provision of goods and services to the customer.For example, supermarket, hypermarket and specialist retailer.The supermarket is a large self-service shop selling food and drink and also small household items.The hypermarket is a very large supermarket often located on the edge of a town or city.The specialist retailer is a shop which only sells one type of product, usually of high quality.6.What are the four ways in which advertising can work? If you are given “Dyson vacuum cleaner”, how to introduce it to your target customers? Advertise can inform or persuade or remind or motivate.Obviously the type of ad depend on the products.So take the “Dyson vacuum” for example, The silver-grey body, like machined aluminium, resembles a piece of aircraft technology.Yellow is used to highlight the important parts and give it a sense of fun.And most important, it is now the Britain's best-selling vacuum cleaner.Just have a try, you will feel surprised.7.What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so? It is said that the British live to work and the Spanish work to live.It means that the Spanish work in order to enjoy their lives far more than the British do.I think in our country the workplace culture depends on the individual.Some people pursue a busy life and work all day, and they think it is their life.While others prefer to live a comfortable life and they just work in the work hour, and they just believe that work is a way to make a living, people should enjoy life.8.Many everydaybrands used by people can have varying prices throughout the world.What do you think are the possible factors which can influence price? T ake a factor as example, and say why it can influence price.In my opinion, some of the variations in price are due to the differences in exchange rates, some are due to the differences in local raw materials and production or shipping costs, and some are due to variation in taxes.And for some brands it may be that multinational companies are charging what they think the market will bear.Also it may be because the salaries are different.For example, if the salaries are low and then people won't be able to the expensive things.So the price should be low.9.What is unique selling point? If your company wants to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?Unique selling points differentiates your product or service from those of your rivals;It is the one thing that singles you out from the competition.It may present a point of view, a promise or a deal that no one else makes;or it may be a benefit applying to just your business, product or service.Take the Lucky Cola for example, I think it can be the “lucky”, if you drink the Lucky cola, you will be lucky.Th is is the unique selling points of “Lucky cola”.10.What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan?I want to work as an electrical engineer in the GE after i finish my studies.In order to get the registered electrical engineer certificate someday, I am now studying very hard for the knowledge preparation and I also attend training course to make thorough preparations.And i try to attend a lot of activities in order to be mature and improve interpersonal skills.第三篇：2012商务英语口语考试话题商务英语口语考试话题1.Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care? Customer care involves putting systems in place to maximize your customers’ satisfaction with your business.It should be a prime consideration for every business-your sales and profitability depends on keeping your customers happy.Being quick , friendly, helpful, courteous, knowledgeable, considerate and professional ca n make good customer care.I’ve experienced many situations in which the customer care was very good.What most impressed me is going to buy my notebook last year.When they know that I want to buy a notebook, they introduce their product friendly.Although I asked them many questions, they were very patient all the time.At last I decided to buy their product, they gave me many presents.So I think their customer care was very good.2.What is customer loyalty？Are you a loyal customer? Why or why not? The customer frequently uses the same company or buys the same product.Yes, I’m a loyal customer.For example, most of my cloth is from the same company.And I always go to the same restaurant.There is no doubt in my mind that the quality in the product is what has kept me as a loyal customer.And their customer care is also very important.If their quality of the product and the customer care are good, I usually become their loyal customer.3.What kind of company can be called multinational? Please show one example of multinational and describe it briefly.A company or corporation operating in more than two countries.I know a multinational company which all the people know.It is the Apple company.Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and therevolutionary iPhone and iPad.The founder of Apple company Steve Jobs has became the idol of many Chinese.They work many days to buy a Iphone.So the Apple is very popular.4.Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes, I often use the Internet to shop.1.Can save some money 2.Can have more choices3.Needn’t spend time parking4.Needn’t carry goods back home personally5.Can do shopping at any time1.Can’t see, touch, smell the goods.2.Can’t get goods immediately.3.Difficult to have the same consumer protection as buying goods from solid shops.4.Personal information may be disclosed.5.May be given the wrong goods or the fake commodities5.What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively? The final step in the whole distribution channel;no middlemen between buyers and retailers.1.Supermarketa large self-service shop selling food and drink and also small household items 2.hypermarket a very large supermarket often located on the edge of a town or city 3.shopping centre/mall A covered area with shops, supermarkets and restaurants 4.department store a large shop with many departments or sections---each department sells a different type of goods5.specialist retailerA shop which only sells one type of product, usually of high quality 6.chain storeone of a group of shops owned by the same company6.What are the four ways in which advertising can work? Ifyou are given “Dyson vacuum cleaner”, how to introduce it to your target customers? Advertising can inform or persuade or remind or motivate;Dyson vacuum cleaner uses grey and yellow.The silver-grey body, like machined aluminium, resembles a piece of aircraft technology.Yellow is used to highlight the important parts and give it a sense of fun.And the inventor of the cleaner won the European Desigh Prize.The cleaner does not use bags to collect dust.7.What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so? The British live to work and the Spanish work to live.“Live to work” obviously implies that one works happily each day and they regard their work as a pleasure.While “work to live” implies something more heavy.I think in our country people work to live.They regard work as a way of making a living.The purpose for which they work is to kill time or to make enough money to support themselves and their families.They often consider work as what they have to do.So they can’t pick up pleasure and enjoyment from their work.Such people, once they can afford to support themselves and their families, perhaps quit their work.8.Many everyday brands used by people can have varying prices throughout the world.What do you think are the possible factors which can influence price? Take a factor as example, and say why it can influence price.Exchange Rate / Taxes / Labor cost / Raw material cost / Shipping cost / Demand and Supply Purchasing Power , etc.Availability of raw materials can greatly influence the prices.For example, water in our country is too much, so the price of water in our country is very low.But in some African countries, water is very poor.So the price of water is as high as the price of oil in our country.9.What is unique sellingpoint? If your company wants to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?It differentiates your product or service from those of your rivals;It is the one thing that singles you out from the competition.It may present a point of view, a promise or a deal that no one else makes;or it may be a benefit applying to just your business, product or service.Like Pepsi-Cola and Coca-Cola, Lucky Cola will become the third biggest cola company in the world.The “lucky” in lucky cola can imply that the lucky cola can give you good luck.It is very kind for people to hear the name.So this can be regarded as a big unique selling point.10.What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan? Go abroad, study further, go to work.I plan to go to look for a job after I finish my studies.What I do now is paying attention to my studies.I think if I have a good grades, I will get a better job.And then I usually surf on the Internet to look for the information about my第四篇：商务英语口语考试答案商务英语口语期末考试答案Ⅰ.选择方框内单词并用其适当的形式填空。
商务英语口语(习题答案.doc
商务英语口语练习答案.Unit 1 Traveling on BusinessI.A1.Please book me on Flight CAAC602 to France, first class.2.I’d like to confirm Flight BA032 we reserved.3.I’d like to stop over at San Francisco.4.Is all my baggage to be weighed?5.Sorry，Flight 602 has been booked up.6.Let me check whether there are any vacant seats in that flight.7.Where can I claim my baggage?8.This flight takes off from Beijing at 9:00 tomorrow morning, and will arrives atMeilan Airport in Hainan at about 12:00.B1.去纽卡斯尔最便宜的单程机票多少钱？2.我需要提前多久付钱支付我的机票预定？3.我会把两本字典放在手提包里，那样行李就不会超重丫。
4.这是首航988次航班的检票UI吗？5.从伦敦到北京的实际飞行时间有多长？6.在起飞过程中，我们必须扣紧安全带。
7.我们中途将在伦敦停留一小时。
8.我们预计八点钟到那儿。
9.我的座位在左侧客舱的中部。
10.请给我订两张星期日上午去伦敦的经济舱机票。
Unit 2 Receiving Foreign Guests1.A: Have you anything to declare?B: I don’t think I have anything to declare, except for a bottle of whisky, it’s duty free, isn’t it?A: Yes，everyone can bring two bottles of wine free of duty. Will you please open your suitcase, please?B: Certainly. Only personal effects.A: Is that camera a new one?B: No, it’s an old one.A: May I have a look at it?B: Certainly.A: When did you buy it?B: Last year. I have the receipt of the camera.2.Tianjin is a very important economic center in north China and also an open port city.I hope you will have a pleasant stay here.3.I still need your help during my stay here.4.As a businessman，I am always ready to go any places where I can do business.5.Please rest assured that everything will be arranged satisfactorily.6.I will visit some tourist attractions if we can close business successfully.B1.请从标有“无申报”字样的绿色通道进入。
商务英语口语考试题目和答案---精品管理资料
第五个What are the positive and negative qualities of leaders？Every leader has positive and negative qualities。
This is because few leaders are absolutely terrible and no leaders are absolutely perfect。
Leaders tell people what to do and how to act. This means that leaders need to have good character，such as standing behind your rules and regulations; understanding your staff ,and the ability to look at information and quickly make a clear decision.But there are also negative qualities, such as ignoring your employees, do not listen to others，hesitant.第四个What is us business protocol？The most important business protocol is timing。
you must arrive at business meetings on time。
Only a 15—minutes delay because of traffic problem is allowed。
And the next is greetings and polite conversation，including shaking hands, introductions。
bec商务英语初级试题及答案
bec商务英语初级试题及答案BEC商务英语初级试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。
（每题2分，共10分）A. 会议将在下午3点开始。
B. 会议将在下午4点开始。
C. 会议将在下午5点开始。
[答案] B2. 根据所听对话，选择正确的答案。
（每题2分，共10分）A. 客户对产品不满意。
B. 客户对价格不满意。
C. 客户对服务不满意。
[答案] A二、阅读理解（共30分）1. 阅读以下商务信件，回答问题。
（每题3分，共15分）Dear Mr. Smith,We are pleased to inform you that your application for the position of Sales Manager has been successful.Sincerely,John DoeHuman Resources ManagerQuestion: What position has Mr. Smith been offered?A. Marketing ManagerB. Sales ManagerC. Customer Service Manager[答案] B2. 阅读以下商务信件，回答问题。
（每题3分，共15分）Dear Sir/Madam,We regret to inform you that we are unable to proceed with your order due to a lack of stock.Best regards,Jane SmithCustomer Service TeamQuestion: What is the reason for not proceeding with the order?A. The order is too large.B. There is a lack of stock.C. The payment is not received.[答案] B三、词汇与语法（共20分）1. 选择正确的词汇或语法结构完成句子。
BEC商务英语(中级)口语模拟试卷100(题后含答案及解析)
BEC商务英语（中级）口语模拟试卷100(题后含答案及解析)题型有：1. INTERVIEW 2. MINI PRESENTATIONS 3. DISCUSSIONSECTION 1 INTERVIEW (ABOUT 3 MIN)1．In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.Questions: (1)What do you think of your major?(2)What kind of person do you intend to be?(3)Do you believe that the computer is very important for us?正确答案：(1)My major is broadcasting. I love it very much. I can give different news to the people around the country by broadcasting. And it makes great sense for me.(2)I want to be a responsible person with integrity. No matter what kind of things I want to do, I will finish it carefully with all my efforts.(3)In this high-technology society, we need to communicate with the outside world directly and quickly. And only the internet and computer can meet these demands.SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas.2．In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.A: What is important when...?Introducing a reward system for staff Purpose of the reward system Types of reward offeredB: What is important when...?Aiming to reach new markets Market research AdvertisingC: What is important when...?Selecting a hotel for travelling on business Location Facilities provided正确答案：I choose topic A—what is important when introducing a reward system for staff. Concerning this topic, as far as I can see, three items are listed. For the first place, purpose of the reward system should be the first item to be introduced to the staff. As the employees, staff is always eager for reward for their contribution to the company and what they are worth. If the company fails to give proper reward, staff might subsequently feel not being fairly treated, and therefore frustrate their enthusiasm for their work. So the purpose is very important. Second, types of reward offered can be also important for the staff. Nowadays, people all wish to have their jobs better and better. So the staff must want to know how to get the reward from their company efficiently. So you should list the specific items for the staff. Take the full attendance reward for example, it means mat the staff will be given this reward if the staff no absent in one month. Third, the procedure of thisreward system can be useful to the staff. The staff should have the right to know the specific steps of the reward system. For example, who will be the supervisor? And how to equally choose? I choose topic B—what is important when aiming to reach new markets. As to this topic, as far as I am concerned, there are 3 things to consider. First, I think the marketing research is always basic measurement the company should take, before the company gets into new the market. With the help of marketing research, you can learn about the needs of the consumer. No organization can survive for long without meeting consumer needs. Second, advertising is the most useful way to propagandize a company’s products and make them known to the public. Advertising is also the way to get the products orientated. The good orientation of the product can contribute to the future development of this product. Third, the high quality of the product is the substantial request. It is me assurance of the wider exploitation. It is the presupposition for consumers’buying. I choose topic C —what is important when selecting a hotel for travelling on business. As for this topic, there are three aspects to mention here. In the first place, location is the preferential point. You had better choose a hotel near your office location, so that it is convenient for your activities. If not, you can choose a hotel with convenient transportation. Both are beneficial to your business. Then facilities provided are also an indispensable point to consider. For the business, you should choose the hotel, equipped with necessary facilities, like internet, telephone, meeting room and so on. What’s more, the entertainment facilities should also be prepared for the consumers to relax themselves after heavy business work. Last but not the least, you should also choose the hotel of proper price. The hotel with high cost performance is the best choice for you. To sum up, location, facilities provided and price are all that should be considered when selecting a hotel for travelling on business.解析：本题的三个话题分别是话题A：在介绍福利体系时，什么是重要的；话题B：为了扩展新市场，什么是重要的；话题C：为商务旅游选宾馆时，什么是重要的。
商务英语口语考试及答案
精心整理1.What is important when organizing a meeting? Agenda creating an agenda helps participants know what they should be talking about and keep the conversation focused. Make sure the copies of the agenda are available before the meeting, experience. experience nowadays is very important and necessary, the experience staff can start their work faster and cause few problems, and this is really serious for some long-term enterprises.ability the ability which combines not only one's education background but also one's working experience that can really influence a lot.3.What is important when interviewing for a new job?success can be ensured.4. What is important when designing a product? Designing a product concurrently entails having marketing, legal, and engineering teams all design the product at once, instead ofsequentially as in the past.5 What is important when keeping meeting minutes?The format of minutes of a meeting is uncomplicated and usually includes four parts: the heading of the meeting, the basic situation of the meeting, the body of minutes and the ending.6.What is important when marketing a new product? Holding a presentation, Distributing questionnaire,hold a presentation. This is useful for the launching of your new product, because it will give much useful information in。
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What are the positive and negative qualities of leaders?
Every leader has positive and negative qualities、This is because few leaders are absolutely terrible and no leaders are absolutely perfect、Leaders tell people what to do and how to act、This means that leaders need to have good character,such as standing behind your rules and regulations; understanding your staff ,and the ability to look at information and quickly make a clear decision、But there are also negative qualities, such as ignoring your employees, do not listen to others, hesitant、
第四个
What is us business protocol?
The most important business protocol is timing、you must arrive at business meetings on time、Only a 15-minutes delay because of traffic problem is allowed、And the next is greetings and polite conversation, including shaking hands, introductions、And you don’t have to exchange business cards unless there is a reason to get in contact later、And you mustn’t smoke in many public spaces、The gift shouldn’t be given until the meeting is over 、last but not least , you should write a short thank you note to your host and hostess、You don’t have to give a gift but flowers and wine are appreciated、
What are the bad qualities of an organization?
There are still some bad qualities such as bureaucratic , centralized, conservative , impersonal in an organization、They will make the organization dissolved、And we should try our best to avoid them 、that is very important、
第二个
What are the advantages of globalization?
Globalization has several advantages on the economic, cultural, technological, social, and other aspects、We can buy goods and services with a lower price、And we can find more employment opportunities to work、We have the chance to understand other countrys culture, technology and sct、All in all,the globalization has many advantages for us、
第一个
Why do some people like or dislike brands?
People like the brands because of its quality, its details and its guarantee on credit、If we have brands clothes or other things , we maybe have a good feeling and think we are better than others、The reasons why people don’t like brands maybe its higher price、And most of people cant afford to pay it、And some people think its wrong to compete buying brands and Ordinary brands can also meet
the needs、So they don’t like the brands、。