制造型企业运作管理英文版)

Packing
QA Inspecti
on
Storing & Shipping
Function / Spec. : AQL :
0.65 Packing/ Cosmetic:
AQL/2.5
Product Change Management
PCN Flow Chart
Spec/process change (PLG)
Visual Inspectio
n
100% visual IPC-A-610D
BOSA Assembly
Mechanical
Auto-
Bur
Auto-
Assembly
Tuning
n-in
Testing
100% tuning by software
100% power 100% test on; 70 degree by software
OBA Flow Chart
Notice
Full Inspection
Sampling Inspection
Sampling Inspection
Rwk
OK
Y Rwk
OK
Y
OK
N
N
N
Y
Confirm
Confirm
Rwk
Next
N
FQC: Final Goods Quality Control OQC: Outgoing Quality Control
RMA Application
Field Claim
RMA Approval
Failure Analysis
Action
Report
Customer notify Fiberxon,
request RMA
Receive RMA request
Investigation
Receive RMA Product
CM Sourcing and Qualification
➢ Speedy-Tech ➢ HYT Co. (only for SMT)
CM Management
CM Quality Plan QS assessment, Quality audit 100% On-time Delivery Environmental Management Business Continuity Plan In-process monitor TQM/QCC
If need
QA/PE/R&D
Testing
QA/PE/R&D
Power on testing
Analysis repair
N OK
Y Data analysis
QA/R&D
Report
Customer Complaint
➢ Feedbacks From Customers Which Claim Deviations from
C,8hrs
Monitor Calibration
Calibrati on Test
100% test by software
EEPRO M
Inspecti on
Visual Inspectio
n
100% visual Cosmetic
Reference: (ANSI/ASQC Z1.4-2003) & (MIL-STD-105E)
Failure Analysis Process
QA/M&S
QA QA/PE
QA/PE Team: QA/R&D/PE/OPR
Check P/N,S/N
Cosmetic Insp
PCBA Insp
Baidu Nhomakorabea
Rel testing Supplier
Disassemble
QA/Rel/The 3rd Party/Suppliers
NG
Survey
Audit
OK NG
FAE OK
AVL
SQA Sign
Supplier Review
Review
Audit
Lev.A
Lev.B
Lev.C
Pass
Improve w/i 3 months
NG
Audit
OK
Pass
Disqual
OK
Rating
NG
SCAR
NG
Review
OK
Pass
CM Management
IQC Flow Chart
Notice
Sampling Inspection
OK
Y
Inform Vendor
N
MRB
RTV
UAI
Sort/Rwk
Stock
MRB: Material Review Board RTV: Return To Vendor UAI: Use As Is
IPQC Flow Chart & Line Stopping
Thank You !
Agenda
市场信息收集-产品概念-设计输入-设计输出-设计验证-设计更改-设 计确认
订单评审-制作BOM-物料计划与采购-来料检验-产品装配-检验出货 -可靠性性监控
产品工艺-设备工装夹具-作业平衡 供应商管理-仓库管理-追溯性 关键工序与培训 审核与反审核 QA运作概要
Organization Chart of QA
Initiate PCN (QA/ PMK)
Review PCN
No
Update PCN
Yes
Forward PCN
(DCC-M&S)
M&S follow up
Customers Approval
No Communicated with
customer (M&S)
Yes Implement PCN Filing (DCC)
Abnormity
Serious Stop Line Approved Notice
CA Recover
Level Slight
Report
CA Check
No
OK Yes
End
FQC, QCC, OBA Flow Chart
FQC Flow Chart
Input
OQC Flow Chart
Notice
Identification
Confirm returns
Issue RMA & Return / Exchange
Failure Analysis RMA report
Identify root cause
Issue CAR for Action
Verify CAR effectiveness
Report to customer if necessary
OK Y
OBA: Open Box Audit Rwk: Rework
Stock
Insp.: Inspection
N OK
Y
Shipping
Product Flow Chart (With Monitor)
PCBA Separating
OSA Preforming
OSA Soldering
3S/330 degree C
Organization Chart of QA
QA
IQA SQE Tech IQC
IPQA IPQE IPQC
OQA
PQE OQC OBA
FA/NPQA FAE RMA NPQE
QS ISO DC
QPM/CQE
Supplier Management
Supplier Approval
Sourcing
• Product Specification • Quality System Requirement • Quality Agreement
➢ Respond within 24 Hours ➢ Investigation/corrective Action within 3 Working Days ➢ CAR Feedback to Customer within 7 Working Days ➢ RMA Disposition if Necessary ➢ “3,14,21”Days Response Metric for Normal Case ➢ Conference Call with Customer if Necessary