售后技术员英文简历范文
客户服务专员的英文简历模板
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Name: Ms. S Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation2003-05 ~ 2022-05 Central Radio TV University Finance Bachelor Degree1999-09 ~ 2002-06 Guangdong Peizheng College Marketing Junior College1999-09 ~ 2002-06 Guangdong Peizheng College Business English Junior CollegeTraining2022-06 ~ 2022-06 SKY SAFE IMDG IMDG CERT2022-01 ~ 2022-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】 (2022-04 ~ 2022-04)Job Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management【you are not full member,please contact us.】 (2022-09 ~ 2022-01)Background: Chemicals Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export local product and sample deliveries in daily operation.2) Handle non-bonded bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.Achievement:1) Cost Saving in 2022:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】 (2022-07 ~ 2022-08)Background: Chemicals Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build up profile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseas suppliers/plants and customers.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation fromSingapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】 (2002-05 ~ 2022-05)Job Title: Administrative Assistant Positions: Administrative Assistant/Clerk Job Description: Report to: General ManagerResponsibilities:2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center (2022-10 ~ 2022-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.Requirements:Self Info.2) I have high awareness of responsibility and customer-focus.3) I am a collaborating-style person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading; I like listening music.Rewardssupply chain outstanding staff of Best Cooperation 2022-05-13supply chain outstanding staff of Best Cooperation 2022-07-13。
应聘售后服务员的简历英语作文
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应聘售后服务员的简历英语作文As an experienced and dedicated customer service professional, I am excited to apply for the position of Customer Service Representative at your esteemed organization. With a proven track record of delivering exceptional customer experiences, I am confident in my ability to contribute to the continued success of your company.Throughout my career, I have developed a strong set of skills that make me an ideal candidate for this role. Firstly, I possess excellent communication abilities, both written and verbal, which allow me to effectively interact with customers from diverse backgrounds. I am adept at active listening, empathizing with customers' concerns, and providing clear and concise explanations to resolve their inquiries.In my previous roles, I have consistently demonstrated the ability to handle a wide range of customer inquiries, from product information and order processing to troubleshooting and complaint resolution. I take pride in my problem-solving skills, as I am skilled at quickly identifying the root cause of an issue and implementing appropriate solutions. My attention to detail and analytical mindset enable me tothoroughly understand customer needs and provide tailored recommendations.One of my key strengths is my ability to remain calm and composed under pressure. I have the capacity to effectively manage multiple tasks and priorities simultaneously, ensuring that each customer receives prompt and efficient service. My time management skills allow me to prioritize tasks, meet deadlines, and maintain a high level of productivity, even during periods of high call volume or complex customer interactions.Furthermore, I am a team player with a strong collaborative spirit. I have experience working in fast-paced, customer-centric environments, where I have successfully collaborated with cross-functional teams to deliver seamless customer experiences. I am adept at sharing best practices, providing constructive feedback, and supporting my colleagues to achieve collective goals.In addition to my professional skills, I possess a genuine passion for customer service. I find great fulfillment in being able to make a positive impact on customers' lives by resolving their issues and exceeding their expectations. I am driven by a desire to continuously learn and improve, and I am committed to staying up-to-date with industry trends, product knowledge, and customer service best practices.Throughout my career, I have developed a deep understanding of the importance of customer loyalty and retention. I firmly believe that exceptional customer service is the cornerstone of a successful business, and I am dedicated to contributing to the growth and success of your organization in this role.In my previous positions, I have consistently received positive feedback from customers and supervisors alike, commending my ability to provide exceptional service, my proactive approach to problem-solving, and my unwavering commitment to customer satisfaction. I take great pride in the positive impact I have had on the customer experience, and I am eager to bring this same level of dedication and expertise to your organization.I am confident that my skills, experience, and passion for customer service make me an ideal candidate for the Customer Service Representative position at your company. I am excited about the opportunity to join your team and contribute to the continued success of your business.Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further and demonstrate how I can be a valuable asset to your organization.。
售后技术员个人英文简历范文
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售后技术员个人英文简历范文Name:Current residence: Guangzhou, China: HanDomicile: Guangzhou stature: 175 cm 62 kgMarital status: Single Age: 21Company Name: Great Wall Broadband Network Service Co., beginning and ending date :xx-07 ~Company nature: joint-stock enterprises Industry: Communications / tele operators, value-added servicesPositions: Broadband InstallationTalent Type:Position: pre / post-sales technical support - Manager / Supervisor / Engineer, tele switching / Network Engineer:Work Experience: 1 Job Title: No TitleJob type: Full-time Date Available: AnytimeSalary requirements :2000 - 3500 hope Working Area: GuangzhouGraduated: Guangdong Polytechnic Vocational Technical SchoolHighest Level of Education: college graduation date :xx -07-01By Major: ComputerI have strong analytical ability to understand and be able to practice diligent hands and innovation. Hard, there is a strong team spirit. Has a strong self-learning ability, the ability to adapt to the new environment, serious and responsible, energetic, outgoing face the customer, can quickly adapt to the new environment.Name:Current residence: Guangzhou, China: HanDomicile: Guangzhou stature: 175 cm 62 kgMarital status: Single Age: 21Company Name: Great Wall Broadband Network Service Co., beginning and ending date :xx-07 ~Company nature: joint-stock enterprises Industry: Communications / tele operators, value-added servicesPositions: Broadband InstallationTalent Type:Position: pre / post-sales technical support - Manager / Supervisor / Engineer, tele switching / Network Engineer:Work Experience: 1 Job Title: No TitleJob type: Full-time Date Available: AnytimeSalary requirements :2000 - 3500 hope Working Area: GuangzhouGraduated: Guangdong Polytechnic Vocational Technical SchoolHighest Level of Education: college graduation date :xx -07-01By Major: ComputerI have strong analytical ability to understand and be able to practice diligent hands and innovation. Hard, there is a strong team spirit. Has a strong self-learning ability, the ability to adapt to the new environment, serious and responsible, energetic, outgoing face the customer, can quickly adapt to the new environment.【售后技术员个人英文简历范文】相关文章:1.2.3.4.5.6.7.8.模板,内容仅供参考。
售后服务员求职信英语作文158
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英文内容Dear Hiring Manager,I am writing to express my keen interest in theposition of After-Sales Service Representative advertised on your website. With a strong background in customer service and a passion for providing exceptional support, I am confident that I can contribute significantly to your team.Throughout my professional career, I have developed a deep understanding of the importance of maintainingpositive customer relationships. As a dedicated customer service professional, I have honed my communication skills to ensure that customers feel valued and supported. Whether it is resolving complex issues or simply providing friendly advice, I am committed to ensuring that every customer receives the highest level of service.My experience in the field of after-sales service has equipped me with the knowledge and skills necessary to handle a wide range of service requests. I am proficient in using various software and tools to track and managecustomer inquiries efficiently, ensuring timely responses and effective solutions. My ability to work well under pressure and manage multiple tasks simultaneously allows me to handle busy service queues with ease.My strength lies in my ability to build strong relationships with customers and colleagues alike. I am a team player who thrives in collaborative environments, and I am always willing to go the extra mile to support my teammates. My positive attitude and adaptability to changing work environments have enabled me to succeed in diverse roles and settings.I am particularly interested in your company's commitment to providing exceptional customer service. I believe that my skills and experience align closely with your company's values and objectives, and I am excited about the opportunity to contribute to your team's continued success.Thank you for considering my application. I am eager to discuss how I can contribute to your team and I look forward to the possibility of a face-to-face meeting to further explore this opportunity.Sincerely,[Your Name]**中文内容**尊敬的招聘经理:我写这封信是为了表达我对贵公司网站上所刊登的售后服务代表职位的浓厚兴趣。
客服专员的英语简历范文
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客服专员的英语简历范文Customer Service Representative ResumePersonal Profile:A highly motivated and dedicated Customer Service Representative with over 5 years of experience in providing exceptional customer support. Skilled in resolving customer queries, handling complaints, and ensuring customer satisfaction.A strong team player with excellent communication, problem-solving, and organizational skills. Quick learner and adaptable to new technologies and systems. Fluent in English, Mandarin, and Cantonese.Professional Experience:Customer Service RepresentativeABC Company, Hong KongOctober 2015 - Present- Handle inbound customer inquiries regarding product information, order status, and billing.- Assist customers in troubleshooting technical issues with products and services.- Provide accurate information and resolve customer concerns in a friendly and timely manner.- Escalate complex issues to the appropriate department and follow up to ensure a resolution.- Generate daily, weekly, and monthly reports on customer inquiries and resolutions.- Collaborate with other team members to improve customer service processes and procedures.- Receive commendations from customers for consistently providing excellent service.Customer Service TraineeDEF Corporation, Hong KongMarch 2014 - September 2015- Provided support to senior customer service representatives in handling customer inquiries and complaints.- Assisted with maintaining customer database and updating customer information.- Conducted customer satisfaction surveys and collected feedback for process improvement.- Participated in training programs to enhance product knowledge and customer service skills.- Managed email communication with customers, ensuring timely and accurate responses.Education:Bachelor of Arts in Business AdministrationUniversity of XYZ, Hong KongSeptember 2010 - June 2014Skills:- Excellent communication skills, both verbal and written, in English, Mandarin, and Cantonese.- Strong problem-solving abilities with the ability to think quickly and find effective solutions.- Proficient in using customer service software and CRM systems. - Efficient in time management, multitasking, and prioritizing workload.- Ability to work well under pressure and in a fast-paced environment.- Strong attention to detail and accuracy in handling data and records.References:Available upon request.请注意,此处提供的范文可能不适用于您的具体情况。
客户服务专员的英文简历模板
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客户服务专员的英文简历模板Name: Ms. S Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Positions: Customer service/Technicalsupport-Customer Service Commissioner/AssistantLogistics/Procurement-Logistics Commissioner/Assistant Target Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation2003-05 ~2005-05 Central Radio TV University Finance Bachelor Degree1999-09 ~2002-06 Guangdong Peizheng College Marketing Junior College1999-09 ~2002-06 Guangdong Peizheng College Business English Junior CollegeTraining20XX-07 ~20XX-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management20XX-05 ~20XX-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service 20XX-06 ~20XX-06 SKY SAFE IMDG IMDG CERT20XX-01 ~20XX-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】(20XX-04 ~20XX-04)Company Type: Private Enterprise Company Category: Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions: Customer Service Commissioner/AssistantJob Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】(20XX-09 ~20XX-01)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Logistics supervisorResponsibilities:1) Handle import / export local product and sample deliveries in daily operation.2) Handle non-bonded bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in 20XX:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】(2004-07 ~20XX-08)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build up profile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseas suppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】(2002-05 ~2004-05)Company Type: Private Enterprise Company Category: Consulting and Investigation industryJob Title: Administrative Assistant Positions: Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center(2004-10 ~2005-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.I am interested in being a Customer Service Commissioner or a Logistics Commissioner.Requirements:Self Info.Self Assessment: 1) I have good communication skills and ability for solving problems.2) I have high awareness of responsibility and customer-focus.3) I am a collaborating-style person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading; I like listening music.Rewardssupply chain outstanding staff of Best Cooperation 20XX-05-13 supply chain outstanding staff of Best Cooperation 20XX-07-13 英文简历相关。
客服专员的英语简历范文模板
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客服专员的英语简历范文模板[Your Name][Address][City, State, ZIP Code][Phone Number][Email Address]Objective:Highly motivated and results-oriented Customer Service Representative with 5 years of experience in assisting clients and resolving their issues. Seeking a challenging position as a Customer Service Specialist to utilize my excellent communication skills and problem-solving abilities in a dynamic work environment.Education:Bachelor of Arts in Communications[University Name], [City, State][Year]Skills:- Strong communication skills, both verbal and written- Excellent problem-solving abilities- Ability to handle difficult customer situations with professionalism and empathy- Proficient in using customer service software and CRM systems - Strong attention to detail and ability to multitask- Adaptability to work in a fast-paced and ever-changing environment- Fluent in English and proficient in [other languages]Experience:Customer Service Representative[Company Name], [City, State][Dates]- Assisted customers in product selection and provided accurate information about product features and specifications.- Handled customer inquiries and resolved their complaints in a timely manner, escalating issues when necessary.- Managed a large volume of incoming calls and emails, maintaining a high level of customer satisfaction.- Maintained and updated customer accounts using CRM software, ensuring accurate and up-to-date information.- Collaborated with other team members to identify and implement process improvements, resulting in an increase in customer satisfaction ratings.- Trained new customer service representatives on company policies, procedures, and customer service best practices. Customer Service Associate[Company Name], [City, State][Dates]- Provided exceptional customer service in a fast-paced retail environment, assisting customers with their inquiries and resolving their issues.- Handled cash transactions accurately and efficiently, ensuring that tills balanced at the end of the day.- Demonstrated product knowledge to customers, helping them make informed purchasing decisions.- Assisted in visual merchandising and inventory management,ensuring that products were properly displayed and stocked.- Collaborated with team members to achieve sales targets and improve customer satisfaction ratings.Customer Service Intern[Company Name], [City, State][Dates]- Assisted the customer service team in handling inquiries and complaints from customers.- Learned to use CRM software to update and maintain customer records.- Participated in training and development activities, enhancing communication and problem-solving skills.- Assisted in preparing reports and analyzing customer feedback to identify areas for improvement.References:Available upon requestCertainly! Here's some additional content for your customer service representative resume:Training and Certifications:- Completed advanced customer service training program focused on effective communication and conflict resolution techniques.- Certified in handling difficult customer situations and de-escalation strategies.- Completed a course in customer relationship management software, becoming proficient in using it to manage customer accounts.Professional Achievements:- Consistently exceeded monthly sales targets by 10% through upselling and cross-selling techniques.- Received multiple positive customer feedback and commendations for outstanding service.- Implemented a new customer feedback system that resulted in a 20% increase in customer satisfaction ratings.- Assisted in the development and implementation of a new training program for customer service representatives, resulting in improved performance and reduced training time for new hires.Professional Affiliations:- Member of the National Customer Service Association, attending conferences and workshops to stay updated on best practices in customer service.- Active participant in industry networking events to build relationships and stay informed about current trends and innovations in the customer service field.Languages:- Fluent in English and proficient in Spanish, allowing for effective communication with a diverse customer base.Interests and Hobbies:- Volunteer at a local community center, providing customer service assistance to individuals in need.- Enjoy attending professional development workshops andwebinars to enhance customer service skills.- Passionate about reading books and articles on customer service and continuously seeking ways to improve my knowledge and skills in the field.Conclusion:I am an experienced and dedicated customer service representative who consistently delivers exceptional service to customers. With a strong focus on communication, problem-solving, and attention to detail, I am confident in my ability to provide outstanding support to your clients. My track record of exceeding sales targets, implementing process improvements, and receiving positive customer feedback demonstrates my commitment to delivering the highest level of customer satisfaction. I am excited about the opportunity to join your team and contribute to creating a positive and memorable customer experience.Thank you for considering my application. I look forward to discussing how I can contribute to your organization in more detail. Sincerely,[Your Name]。
客户服务岗位英文简历模板
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客户服务岗位英文简历模板维系客户的关系是客户服务人员通常需要做的事,下面为各位带来客户服务岗位英文简历模板,欢迎阅读!客户服务岗位英文简历模板一Name: Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Positions: Customer service/Technicalsupport-Customer Service Commissioner/AssistantLogistics/Procurement-Logistics Commissioner/Assistant Target Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation2003-05 ~ 2005-05 Central Radio & TV University Finance Bachelor Degree1999-09 ~ 2002-06 Guangdong Peizheng College Marketing Junior College1999-09 ~ 2002-06 Guangdong Peizheng College BusinessEnglish Junior CollegeTraining2011-07 ~ 2011-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management2010-05 ~ 2010-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service 2009-06 ~ 2009-06 SKY SAFE IMDG IMDG CERT2008-01 ~ 2008-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】 (2012-04 ~2013-04)Company Type: Private Enterprise Company Category: Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions: Customer Service Commissioner/AssistantJob Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】 (2007-09 ~2012-01)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Logistics supervisorResponsibilities:1) Handle import / export & local product and sample deliveries in daily operation.2) Handle non-bonded & bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in 2011:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】 (2004-07 ~2007-08)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and salesorganization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build up profile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseassuppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】 (2002-05 ~2004-05)Company Type: Private Enterprise Company Category: Consulting and Investigation industryJob Title: Administrative Assistant Positions: Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center (2004-10 ~ 2005-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.I am interested in being a Customer Service Commissioner or a Logistics Commissioner.Requirements:Self Info.Self Assessment: 1) I have good communication skills and ability for solving problems.2) I have high awareness of responsibility andcustomer-focus.3) I am a collaborating-style person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading;I like listening music.Rewardssupply chain outstanding staff of Best Cooperation2008-05-13supply chain outstanding staff of Best Cooperation2009-07-13客户服务岗位英文简历模板二Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales supportservices.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selectionof products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,DatabaseIII,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.---来源网络整理,仅供参考11。
售后技术英文简历模板
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售后技术英文简历模板制作个人简历,需要学会有效精简英文简历的内容,在短短的10秒左右的时间,只有利用精简的语言才能够获得招聘单位的认可。
以下是售后技术英文简历模板售后技术英文简历模板basic InformationName:Fresh graduates to apply for a job networkGender:MaleDate of birth:Nationality:Han NationalitySelfassessmentHave a high sense of responsibility, has the good occupational ethics, have for years engaged in auto industry work experience, have positive work attitude and a strong sense of service, open and bright, humility, selfdiscipline, selfconfident, goodhearted, at communication, team applying for jobs.Career ObjectiveHope post:Aftersales technical support manager and aftersale technical support engineer To duty time:Shi Suidevelopment Research FieldsI engaged in automobile industry for many years of work, from the design, maintenance, use, repair all have certain strong theoretical foundation and practice experience, can adapt to applying for jobs.Work Experience199502—XX08:Soandso auto holding co., LTDEducation Experience199409199707Contact WayMobile phone number:学会制作简历在我们到公司面试的时候首先要填写的就是个人简历,在个人简历上我们可以对自己的学历和个人资料还有一些对工资的期望等内容填写进去,这让面试官就可以根据你填写的内容对你有个大致的了解。
客户服务专员的英文简历模板
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客户服务专员的英文简历模板Name: Ms. S Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Positions: Customer service/Technical support-Customer Service Commissioner/AssistantLogistics/Procurement-Logistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation20xx-05 ~ 20xx-05 Central Radio TV University Finance Bachelor Degree1999-09 ~20xx-06 Guangdong Peizheng College Marketing Junior College1999-09 ~20xx-06 Guangdong Peizheng College Business English Junior CollegeTraining20xx-07 ~ 20xx-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management20xx-05 ~ 20xx-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service20xx-06 ~ 20xx-06 SKY SAFE IMDG IMDG CERT20xx-01 ~ 20xx-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】 (20xx-04 ~ 20xx-04) Company Type: Private Enterprise Company Category: Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions: Customer Service Commissioner/AssistantJob Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】 (20xx-09 ~ 20xx-01) Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export local product and sample deliveries in daily operation.2) Handle non-bonded bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in 20xx:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】 (20xx-07 ~ 20xx-08) Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build up profile with orderpattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseas suppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】 (20xx-05 ~ 20xx-05) Company Type: Private Enterprise Company Category: Consulting and Investigation industryJob Title: Administrative Assistant Positions: Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center (20xx-10 ~20xx-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.I am interested in being a Customer Service Commissioner or a Logistics Commissioner.Requirements:Self Info.Self Assessment: 1) I have good communication skills and ability for solving problems.2) I have high awareness of responsibility and customer-focus.3) I am a collaborating-style person who is both assertive andcooperative and attempts to work with other person to find a solution thatsatisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading; I likelistening music.Rewardssupply chain outstanding staff of Best Cooperation 20xx-05-13supply chain outstanding staff of Best Cooperation 20xx-07-13。
英语求职信客服简历
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英语求职信客服简历Dear Hiring Manager,I am writing to express my interest in the customer service representative position at your company. With a strong background in customer service and a passion for helping others, I believe I would be a valuable asset to your team.I have over five years of experience working in customer service, both in person and over the phone. In my previous role at a retail store, I was responsible for assisting customers with their inquiries, resolving complaints, and providing information about products and services. I have a proven track record of delivering exceptional customer service and ensuring customer satisfaction.In addition to my experience, I also possess excellent communication skills and the ability to stay calm under pressure. I am a good listener and can empathize with customers, making them feel valued and heard. I am also proficient in using various customer service software and can quickly learn new systems and processes.Furthermore, I am highly organized and detail-oriented, ensuring that all customer interactions and issues are handled efficiently and effectively. I am also a team player and enjoy collaborating with colleagues to achieve common goals. I am adaptable and can easily adjust to new environments and challenges.I am confident that my skills and experience make me a strong candidate for the customer service representative position at yourcompany. I am excited about the opportunity to contribute to your team and help enhance the overall customer experience. Thank you for considering my application. I look forward to the possibility of discussing my application with you further.Sincerely,[Your Name]。
客户服务专员英文简历范文
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客户服务专员英文简历范文Name: YJBYS Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Positions: Customer service/Technical support-Customer Service Commissioner/AssistantLogistics/Procurement-Logistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation2003-05 ~ 2005-05 Central Radio & TV University Finance Bachelor Degree1999-09 ~ 2002-06 Guangdong Peizheng College Marketing Junior College1999-09 ~ 2002-06 Guangdong Peizheng College Business English Junior CollegeTraining2020-07 ~ 2020-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management2020-05 ~ 2020-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service2009-06 ~ 2009-06 SKY SAFE IMDG IMDG CERT2008-01 ~ 2008-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】 (2020-04 ~ 2020-04)Company Type: Private Enterprise Company Category:Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions:Customer Service Commissioner/AssistantJob Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】 (2007-09 ~ 2020-01)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export & local product and sample deliveries in daily operation.2) Handle non-bonded & bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in 2020:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to savedistribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】 (2004-07 ~ 2007-08)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build upprofile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseassuppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain thesame customer service level as in HK /Singapore.【you are not full member,please contact us.】 (2002-05 ~ 2004-05)Company Type: Private Enterprise Company Category:Consulting and Investigation industryJob Title: Administrative Assistant Positions:Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center(2004-10 ~ 2005-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain thesame customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: Skilled。
【英文简历模板】客户服务岗位英文简历模板
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【关键字】英文简历模板客户服务岗位英文简历模板维系客户的关系是客户服务人员通常需要做的事,下面为各位带来客户服务岗位英文简历模板,欢迎阅读!客户服务岗位英文简历模板一Name: Gender: FemaleWedlock: Married Nation: HanResidence: GuangdongGuangzhou Age: 32Location: GuangdongGuangzhou Height: 158cmTarget Locations: GuangdongGuangzhouTarget Positions: Customer service/Technical supportCustomer Service Commissioner/AssistantLogistics/ProcurementLogistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducationXX05 ~ XX05 Central Radio TV University Finance Bachelor Degree199909 ~XX06 Guangdong Peizheng CollegeMarketing Junior College199909 ~XX06 Guangdong Peizheng College Business English Junior CollegeTrainingXX07 ~ XX07 Huntsman Advanced Materials (GD) Ltd. Company EHS ManagementXX05 ~ XX05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe Customer Service XX06 ~ XX06 SKY SAFE IMDG IMDG CERTXX01 ~ XX01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】(XX04 ~ XX04)Company Type: Private Enterprise Company Category: Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions: Customer Service Commissioner/Assistant Job Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】(XX09 ~ XX01)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals –Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export local product and sample deliveries in daily operation.2) Handle nonbonded bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling andshipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in XX:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】(XX07 ~ XX08)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals –Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build up profile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseas suppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the orderoperation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】(XX05 ~ XX05)Company Type: Private Enterprise Company Category: Consulting and Investigation industryJob Title: Administrative Assistant Positions: Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center(XX10 ~ XX01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET4 Spoken Good English: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.I am interested in being a Customer ServiceCommissioner or a Logistics Commissioner.Requirements:Self Info.Self Assessment: 1) I have good communication skills and ability for solving problems.2) I have high awareness of responsibility and customerfocus.3) I am a collaboratingstyle person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading; I like listening music.Rewardssupply chain outstanding staff of Best Cooperation XX0513supply chain outstanding staff of Best Cooperation XX0713客户服务岗位英文简历模板二Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from 8 to 25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account sourcing of vendors,contractnegotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal andorganizational skills.EXPERIENCE1989Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing clientbase/sales territories.EDUCATION1993Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 123,Database III,Typing,Wordprocessing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.此文档是由网络收集并进行重新排版整理.word可编辑版本!。
客服人员个人求职英文简历
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客服人员个人求职英文简历你的简历不要万年不变。
一份简历包含的内容很多,而你心仪的职位相信也不只一个。
如果你投什么职位都用一份相同的简历的话,你的吸引力就会急剧降低;而为每一个职位都专门准备简历也是不切实际的.今天给大家带来的是客服人员个人英文简历。
客服人员个人求职英文简历_第1篇Annie Smith69 N。
Grant Street, Mid Lake City, California 84301Cell :( 988) 598—1331Email: andrew.smith@Career Objectives:To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization。
Core Competencies:Good knowledge of mathematics that can handle complex billing tasksExcellent analytical and problem solving skillsProficient in computer applications like Excel, Word and OutlookExcellent interpersonal and communication skillsAbility to handle multiple tasks and meet deadlinesProficient in handling tasks independently as well as a part of the billing teamAbility to handle sensitive and private information in a professional mannerEducational Qualifications:Bachelor's degree in Mathematics from University of California in the year 2003Work History:Organization: CF Engineering Groups, CaliforniaDuration: March 2005 till dateDesignation: Customer Service Billing AdministratorResponsible for processing the organization billing through a weekly cycle in the Deltek FMS databaseHandles the tasks of supervising and monitoring every stage of processing invoicePerforms responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing managerProduces invoices as well as distributes and mails the invoices to the concerned personHandles tasks like Issuing and Processing Billing ReportsResponsible for Data Entry of time sheets, and expenses on a daily basisAssist department in handling day—to-day functions on areas of billingOrganization: NKOI Group Co Inc, CaliforniaDuration: January 2004 to February 2005Designation: Billing AdministratorPerform tasks like maintaining records for management reports and inventories of supplies requiredHandles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logsReviews the invoices for general cost charging errorsCoordinates as well as responds to all service calls required by customerPerforms filing duties in accordance with the specific requestResponsible for handling day—to—day clerical duties like typing, filing and handling mailsPersonal Details:Name: Annie SmithDate of Birth: 15/03/1978Employment Status: Full timeRelationship status: MarriedReference:Mr. Charlie SmithCustomer Service Billing HeadLopez Associates Co Inc, CaliforniaCell: 123—589-3655Email: smith。
英文简历(客户服务代表)CUSTOMER SERVICE REPRESENTATIVE(Sales)
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英文简历(客户服务代表)CUSTOMER SERVICEREPRESENTATIVE(Sales)Name: [Your Name]Address: [Your Address]Phone: [Your Phone Number]Email: [Your Email Address]Objective:Motivated and customer-focused individual seeking a position as a Customer Service Representative, utilizing my exceptional communication and problem-solving skills to provide excellent service and contribute to the success of the company.Summary of Qualifications:- Two years of experience in customer service, with a strong focus on sales.- Excellent verbal and written communication skills, both in English and Mandarin.- Ability to build and maintain customer relationships.- Proven track record of meeting sales targets and exceeding customer expectations.- Proficient in Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and the ability to work well under pressure.- Demonstrated ability to work effectively in a team and independently.Experience:Customer Service Representative | ABC Company | [Dates]- Provided exceptional customer service in a fast-paced retailenvironment.- Acted as a key point of contact for customers, addressing and resolving inquiries and concerns.- Managed sales transactions and processed payments accurately. - Demonstrated a comprehensive knowledge of the company's products and services, promoting upsells and cross-sells to meet sales targets.- Built and maintained strong relationships with customers, leading to repeat business and positive customer reviews.- Collaborated with team members to achieve departmental objectives and provide seamless customer experiences.Sales Associate | XYZ Store | [Dates]- Assisted customers in finding and purchasing products, resulting in increased sales.- Provided personalized assistance and recommendations to customers based on their needs and preferences.- Handled customer complaints and resolved issues in a professional and timely manner.- Demonstrated a strong understanding of product features and benefits, effectively communicating them to customers.- Collaborated with store management to implement effective sales strategies and promotional activities.- Maintained a clean and organized store environment. Education:Bachelor's Degree in Business Administration | [University Name] | [Dates]Skills:- Excellent verbal and written communication skills in English and Mandarin.- Strong interpersonal skills, with the ability to build and maintain customer relationships.- Proficient in using Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and ability to work well under pressure.- Detail-oriented and organized, with the ability to multitask effectively.- Strong sales skills, with a proven track record of meeting and exceeding targets.- Team player, with the ability to work collaboratively and independently.Languages:- Fluent in English and Mandarin.References:Available upon request.Job Responsibilities:As a Customer Service Representative at ABC Company, I was responsible for providing exceptional customer service in a fast-paced retail environment. This included addressing and resolving customer inquiries and concerns in a timely and professional manner. I consistently ensured that customers had a positive experience with the company by going above and beyond to meet their needs.One of the key aspects of my role was maintaining a comprehensive knowledge of the company's products and services.This allowed me to effectively promote upsells and cross-sells to customers, ultimately increasing sales. I was able to meet and exceed sales targets consistently, contributing to the overall success of the team and the company.In addition to sales, I also focused on building and maintaining strong customer relationships. By providing personalized assistance and recommendations based on the customers' needs and preferences, I was able to create a positive and lasting impression. This resulted in repeat business and positive customer reviews, further enhancing the company's reputation.As a team player, I collaborated with my colleagues to achieve departmental objectives and provide seamless customer experiences. I was always ready to lend a hand or offer support when needed. I also actively participated in team meetings, providing valuable input and suggestions to improve customer service processes and procedures.During my time as a Sales Associate at XYZ Store, I gained valuable experience in assisting customers in finding and purchasing products. I was able to apply my strong sales skills to provide personalized assistance and recommendations, resulting in increased sales. I also demonstrated my ability to handle customer complaints and resolve issues to ensure customer satisfaction.Education and Skills:I hold a Bachelor's Degree in Business Administration from [University Name]. This educational background has equipped mewith a solid understanding of business principles and practices. I have utilized this knowledge effectively in my customer service roles, especially when it comes to sales and building customer relationships.In terms of skills, my excellent verbal and written communication skills, both in English and Mandarin, have been instrumental in effectively communicating with customers and colleagues. I am able to clearly understand and address their needs and concerns. My strong interpersonal skills have allowed me to build and maintain positive relationships with customers, resulting in repeat business.I am proficient in using Microsoft Office Suite and CRM software, which have been essential tools in organizing and managing customer information. My exceptional problem-solving skills have enabled me to effectively address customer inquiries and resolve any issues that may arise. I am able to work well under pressure and multitask effectively.As a highly detail-oriented and organized individual, I ensure accuracy and efficiency in my work. I take pride in my ability to meet deadlines and deliver exceptional results. My strong sales skills, combined with my ability to work collaboratively and independently, make me a valuable asset to any customer service team.Languages:I am fluent in both English and Mandarin. This bilingualproficiency allows me to effectively communicate with a diverse range of customers, providing exceptional service and building strong relationships.References:References are available upon request.。
客户服务岗位英文简历
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客户服务岗位英文简历Introduction客户服务岗位英文简历,又称为Customer Service Resume,是应聘客户服务职位时必须准备的一份专业简历。
这份简历需要详细介绍申请人的工作经历、教育背景、技能和能力,以证明其具备为客户提供最佳服务的能力和经验。
下面是一份典型的客户服务岗位英文简历样本,包括基本信息、教育经历、工作经验、技能和能力等方面。
Basic InformationName: Alex SmithAddress: 1234 Main Street, Anytown, USA 12345Phone: (123) 456-7890Email:*******************Objective: To obtain a customer service position with a reputable company where I can use my exceptional communication skills and customer service experience to exceed customer expectations.教育经历EducationBachelor of Science in Business Administration, Anytown UniversityMajor: MarketingMinor: CommunicationsHonors: Dean’s List (all semesters)工作经验Work ExperienceCustomer Service Representative, XYZ Corporation, Anytown USADates: January 2017-PresentDescription: Provide superior customer service to clients in a busy call center, utilizing excellent communication and problem-solving skills to resolve inquiries, complaints, and requests. Meet and exceed monthly sales quotas by promoting and selling products and services to customers.Key Achievements:- Successfully resolved over 95% of customer inquiries in a timely and satisfactory manner, earning recognition from management for exceptional customer service.- Consistently achieved and exceeded monthly sales quotas, increasing overall company revenue by $50,000 per month.- Designed and implemented a customer feedback survey, resulting in a 20% increase in customer satisfaction ratings.Customer Service Representative, ABC Corporation, Anytown USADates: June 2015-December 2016Description: Responded to customer inquiries, complaints, and requests via phone and email, providing excellent customer service and exceeding expectations. Proactively identified and resolved issues while meeting and exceeding company goals.Key Achievements:- Consistently achieved high customer satisfaction ratings, resulting in an increase of repeat business by 25%.- Developed and implemented a new customer service training program, resulting in a 30% increase in employee productivity.- Successfully navigated a challenging company merger, maintaining high levels of customer service and minimizing customer disruptions.Skills and AbilitiesSkills and Abilities- Excellent communication and problem-solving skills.- Ability to work well under pressure and meet customer demands in a fast-paced environment.- Strong customer service orientation and ability to anticipate and exceed customer needs and expectations.- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.- Demonstrated ability to work well in a team environment and foster positive relationships with clients and colleagues.总结The customer service resume sample above demonstrates the key components of an effective document. The candidate’s name, contact information, and objective introduce the resume and highlight the candidate’s goals. The education section shows the candidate’s background and dedication to learning, while the work experience section demonstrates their customer service and problem-solving skills. The key achievements note specific accomplishments, providing numerical data that demonstrates the candidate’s strengths. Finally, the skills and abilities section highlights the candidate’s capacity for teamwork, customer service, and technical proficiency. By including these elements in their customer service resume, job applicants can make a strong case for their suitability and qualifications for customer service positions.。
售后服务职员求职意向英语范文
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售后服务职员求职意向英语范文英文回答:Dear Hiring Manager,。
I am writing to express my keen interest in the After-Sales Service Representative position at your esteemed organization. With my proven expertise in customer service, technical troubleshooting, and warranty management, I am confident that I possess the necessary skills to excel in this role.Throughout my career, I have consistently exceeded expectations as an After-Sales Service Representative. At my previous company, ABC Inc., I was responsible for providing exceptional customer support, resolving technical issues efficiently, and managing warranty claims effectively. I successfully resolved over 95% of customer inquiries within the first contact, ensuring a high level of satisfaction and brand loyalty.Furthermore, I possess a strong understanding ofvarious electronic devices and home appliances, which enables me to diagnose and troubleshoot problems accurately.I am also well-versed in warranty policies and procedures, ensuring that customers receive the appropriate support and resolution.Additionally, I am highly proficient in communication, both written and verbal. I have the ability to articulate complex technical information clearly and concisely,building trust and rapport with customers. I am also an active listener, empathetic, and patient, ensuring that I understand customer needs and provide personalized solutions.I am eager to contribute my skills and experience tothe success of your organization. I am available for immediate employment and would welcome the opportunity to discuss my qualifications and how I can add value to your team.Thank you for your time and consideration. I look forward to hearing from you soon.Sincerely,。