思科统一协作终端Jabber 产品介绍
思科 iPad Jabber
可以从联系人的简档中启动即时思科 WebEx 会议。该操作可以启动思科 WebEx 会议应用。要使会议顺利启 动，在从思科 iPad Jabber（需要思科 WebEx 主机帐户和思科 WebEx Connect 服务）中启动即时会议时， 您必须登录到思科 WebEx 会议应用。
加入即时思科 WebEx 会议
当和思科 Unified Presence 一起使用时，思科 iPad Jabber 使用以下策略：启用和禁用在线状态、启用和禁用 剪切与粘贴以及启用和禁用自动接受联系人请求。
加密
加密协议是安全套接字层 (SSL) 3.0。该应用还支持基于策略设置的 AES 级别的加密（AES 需要思科 WebEx Connect 服务，不适用于思科 Unified Presence）。
人到人
点击一次即可发起与联系人列表中任何联系人的即时消息对话。
参与群组聊天 广播留言
您可以接收加入并参与群组聊天的邀请（从用于 Mac 的桌面思科 Jabber、用于 Windows 的思科 Jabber、 思科 WebEx Connect 客户端或思科 Unified Personal Communicator 开始）。
● 通过交叉启动思科 WebEx Meetings 应用实现的到 WebEx® 会议的单击式升级 ● 与思科网真和其他视频终端的互操作性
图 1. 思科 iPad Jabber
© 2012 思科和/或其附属公司。版权所有。本文档所含内容为思科公开发布的信息。
第 1 页，共 6 页
功能和优点
表 1 列出思科 iPad Jabber 的功能和优点。
您登录到桌面客户端和移动客户端时，在您回应之前将一直收到这两个应用的留言。您响应时，留言将仅与您 用于响应的设备交换。
思科协作产品SKU速查手册V2
• 必选软件选项：
– SW-S52000-TC6.XK9：加密选项
• 可选软件选项：
– LIC-P55C40-PR：支持1080p高清选项 – LIC-P55C40-MS：内置4方w576p能力MCU – LIC-P55C40-DD：C40双显功能
Profile42单屏多功能会议室终端，内置C40
目录
Cisco TelePresence Endpoints Cisco TelePresence Infrastructures
Cisco TelePresence Promotions
Cisco TelePresence Peripherals Cisco collaboration endpoint&infrastructure
MX200
• CTS-MX200-42-K9：高度集成一体化设备，包 含4x 1080p高清镜头，42英寸高清 (1920×1200)液晶显示屏，内置MIC并标配1个 桌面MIC，8英寸桌面触摸屏。默认配置720p 高清能力。 • 必选硬件选项：
– PWR-CORD-CN-E：电源线缆-中国 – CTS-MX200-42-FSK：落地安装(三种安装方式必选 其一) – CTS-MX200-42-WMK：挂墙安装(三种安装方式必 选其一) – CTS-MX200-42-TSK：桌面安装(三种安装方式必选 其一)
– PWR-CORD-CN-D：电源线缆-中国 – CTS-P65SDD-FSM：落地安装(两种安装方式必选其一) – CTS-P65SDD-WMK：挂墙安装(两种安装方式必选其一)
• 必选软件选项：
– SW-S52000-TC6.XK9：加密选项
• 可选软件选项：
– LIC-P65-C90-PR：支持1080p高清选项 – LIC-P65-C90-MS：内置4方1080p高清MCU
Cisco Jabber 10.6 用户指南说明书
Windows 版 Cisco Jabber 10.6 用户指南用户指南2忙闲状态2创建自定义选项卡14易用性14故障排除18Revised: May 6, 2015,用户指南忙闲状态创建个人状态消息您可以创建个人状态消息来替换默认的消息，并告知联系人您正在做什么，让人一目了然。
Cisco Jabber可为每种状态保存三个最新的个人状态消息。
您可以从主窗口的下拉列表中选择状态消息。
过程步骤 1将光标插入主窗口的状态消息字段中。
步骤 2输入个人状态消息。
步骤 3按键盘上的Enter键。
Cisco Jabber会显示您的个人状态消息。
联系人添加外部联系人通过Cisco Jabber，您可以添加来自聊天应用程序（如Google Talk或Microsoft Lync）的联系人。
此外，您还可以为没有IM地址的人员添加自定义联系人。
系统管理员必须启动此功能。
如果您不能添加外部联系人，请咨询系统管理员以获得帮助。
过程步骤 1选择文件>新建并选择要添加的联系人类型。
步骤 2输入联系人的电子邮件地址。
对于没有IM地址的自定义联系人，输入要使用的联系人详细信息。
步骤 3选择联系人组。
步骤 4选择添加。
2导入联系人列表您可以按XML 格式创建联系人列表，然后将其导入到Cisco Jabber 中。
过程步骤 1打开Cisco Jabber 主窗口。
步骤 2选择文件>导入联系人。
步骤 3浏览到联系人列表定义XML 文件的位置。
步骤 4选择联系人列表定义文件，然后选择打开。
Cisco Jabber 将从定义文件导入联系人。
联系人即会出现在您的联系人列表中。
联系人列表定义以下XML 片段展示了联系人列表定义文件的结构：<?xml version="1.0"encoding="utf-8"?><buddylist><group><gname>Group Name </gname><user><uname>IM Address </uname><fname>Display Name </fname></user></group></buddylist>下表说明了联系人列表定义文件中的元素：说明元素XML 声明。
Cisco Jabber for Windows 11.5 快速启动指南说明书
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: /go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Cisco Jabber for Windows 11.5
Quick Start Guide
Hub Window
Note: This document might include features or controls that are not available in the deployment of Cisco Jabber for Windows that you are using.
Controls drop-down menu.
2. Select Forward Calls To and specify the phone number.
Customize My Client
You can access your options and preferences for Cisco Jabber to customize how your client behaves.
思科 Jabber 14.0 参数参考指南说明书
Cisco Jabber14.0參數參考指南第一次發佈日期:2021年3月25日Americas HeadquartersCisco Systems,Inc.170West Tasman DriveSan Jose,CA95134-1706USATel:408526-4000800553-NETS(6387)Fax:408527-0883THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE.ALL STATEMENTS, INFORMATION,AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR ERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE.IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California,Berkeley(UCB)as part of UCB's public domain version of the UNIX operating system.All rights reserved.Copyright©1981,Regents of the University of California.NOTWITHSTANDING ANY OTHER WARRANTY HEREIN,ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED“AS IS"WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES,EXPRESSED OR IMPLIED,INCLUDING,WITHOUT LIMITATION,THOSE OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING,USAGE,OR TRADE PRACTICE.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT,SPECIAL,CONSEQUENTIAL,OR INCIDENTAL DAMAGES,INCLUDING,WITHOUT LIMITATION,LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL,EVEN IF CISCO OR ITS SUPPLIERS HA VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Any Internet Protocol(IP)addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers.Any examples,command display output,network topology diagrams,and other figures included in the document are shown for illustrative purposes only.Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.All printed copies and duplicate soft copies of this document are considered uncontrolled.See the current online version for the latest version.Cisco has more than200offices worldwide.Addresses and phone numbers are listed on the Cisco website at /go/offices.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S.and other countries.To view a list of Cisco trademarks,go to this URL:https:///c/en/us/about/legal/trademarks.html.Third-party trademarks mentioned are the property of their respective owners.The use of the word partner does not imply a partnership relationship between Cisco and any other company.(1721R)©2021Cisco Systems,Inc.版權所有。
Android 版 Cisco Jabber 快速入门指南说明书
在平板电脑上使用 Android 版 Cisco Jabber
1. 查看和编辑您的忙闲状态。 2. 访问您的功能。 3. 查看或编辑您的设置。 4. 搜索联系人或发起呼叫。 5. 点击显示更多选项。
Cisco 和 Cisco 徽标是思科和/或其附属公司在美国和其他国家/地区的商 标或注册商标。要查看 Cisco 商标列表，请访问此 URL：/ go/trademarks。文中提及的第三方商标均属于其各自所有者。“合作伙伴”一 词的使用并不意味着思科和任何其他公司之间存在合作伙伴关系。(1110R)
版权所有 © 2016 年 Cisco Systems, Inc. 保留所有权利。
2016 年 7 月
Android 版 Cisco Jabber 11.7
快速入门指南
在 Android Wear 上使用 Cisco Jabber
使用 Android OS 5.0 或更高版本和 Google Play 服务 8.3 或更高版本的所有 Android Wear 都 支持 Cisco Jabber。
3. 如果系统提示您输入用户名和域，按照以下格 式输入： username@，然后点 击 继续。
4. 输入您的密码，然后点击登录。系统可能会提 示验证您的服务器证书。 如果您对此不确定， 请联系管理员以确定是否必须接受证书。
5. 登录后，请从用户指南（位于设置菜单中）了解 更多有关 Jabber 的信息。
1. 在 Android 设备中安装 Android Wear 应用。 2. 在您的 Android 设备中打开蓝牙。 3. 使用 Android Wear 应用将 Android Wear 连接到您的设备。 4. 从 Google Play Store 下载 Android 版 Cisco Jabber，并将其安装在您的 Android 设备上。
云际视界 Cisco Jabber 手册 V1.3（iPhone iPad版11.8）说明书
下载安装与登录步骤：1、在应用市场里搜索Cisco Jabber并下载安装。
2、手机/iPad连接网络并打开Jabber。
3、从管理员处获得的账号、密码。
4、输入账号密码，按提示操作（可能提示验证证书，一直点击继续即可）。
图1 Jabber主界面（联系人窗口）图2 Jabber菜单栏①头像（菜单栏按钮）②搜索或呼叫图标③联系人分组④联系人窗口⑤聊天窗口⑥呼叫窗口⑦添加图标⑧更多（…）⑨状态消息⑩会议⑪公司联系人⑫修改密码○13设置○14账户○15注销登录发起呼叫1、在联系人列表中找到要呼叫的联系人，或点击搜索或呼叫栏搜索，点击进入聊天窗口。
2、点击右上角图标即可呼叫该联系人；也可点击聊天窗口的“+”/电话呼叫发起呼叫。
呼叫控制在正在进行的视频通话中，轻触屏幕可以调用如下呼叫控制：⚫ 静音/取消静音⚫ 停止本地视频录制与传输 ⚫ 呼叫键盘⚫ 更多（保留、转接、会议、驻留、显示呼叫统计数据） ⚫ 挂断通话发起会议/群聊⚫ 轻触更多（…）图标，即可发起群聊。
⚫ 在聊天窗口，轻触“+”，搜索添加参与者，输入群聊主题，点击发起群聊。
⚫ 在正在进行的通话中，点击更多/会议，搜索联系人，即可添加该联系人进入会议。
呼叫保持通话正在进行时，轻触屏幕，点击更多/保留。
呼叫合并如果想把正在保持的通话添加进正在进行的通话，则轻触屏幕，轻触更多/合并，或按合并按钮。
聊天选项在聊天中，您可以： ⚫ 电话呼叫⚫ 临时拍照、摄像，并发送 ⚫ 发送本地图片 ⚫ 发送本地视频⚫ 发送缓冲文件(需外接云盘) ⚫ 添加参与者添加联系人/创建群组/个人收藏点击主界面右上角添加图标，即可添加联系人/创建群组/个人收藏。
呼叫转接点击左上角的头像（菜单栏按钮），点击设置，找到呼叫前转选项，即可设置呼叫转移的号码。
其他设置点击左上角的菜单图标，点击设置，即可进行以下设置：⚫ 声音、振动、状态、显示 ⚫ 自定义选项卡、缓冲文件 ⚫ 音频和视频、呼叫选项、呼叫前转协作云呼叫规则说明注：企业租户：此处指购买城云相关音、视频产品及服务的企业；使用范围：此拨号规则适用于城云HCS平台产品，包括移动宝、电话宝、桌面宝、会议宝、总裁宝等。
思科统一协作终端Jabber 产品介绍
思科统一协作终端Jabber 产品介绍•Cisco Jabber Introduction •Product Overview/Roadmap Cisco Jabber for MacCisco Jabber for WindowsCisco Jabber for Mobile •Cisco Jabber for EveryonePC & MAC Android & iOS Tablets Smart PhonesAcross all DevicesAny Time and Place统一协作终端•在线状态& 即时消息•语音, 视频, 语音信箱•桌面共享, 多点会议灵活部署方式，跨多平台支持•个人电脑, 平板电脑, 智能手机•企业自建，云端部署•与Microsoft LDAP/ Office 无缝集成Cisco JabberCall Control: SIP •Unified Communications Manager (CUCM)•Video Communication Server (VCS)Presence & IM: XMPP•Unified Presence•WebEx Connect service(SaaS)Meetings, Conferencing•WebEx (SaaS)•TelePresence MCUVoice Messaging•Unity Connection部署方式On Premise CloudCUCMVisual VoicemailWebexMicrosoft Desktop Integration增强功能AuthenticationIM / Chat ServicePresence Service Contact Service基础功能AuthenticationVoice Video•思科Jabber 可根据客户需求提供以下三种部署方式Jabber 企业自建Jabber云部署Jabber混合部署WebexIM & PresenceService•所有客户端连接到Webex云端•由Webex管理员进行用户配置•提供在线状态与即时消息功能•联系人及目录管理由Webex管理CiscoJabber forWindowsCUPS•用户由企业自建•用户配置由CUCM 与CUPS 共同提供与维护•在线状态与即时信息由CUPS 提供•联系人由AD 提供•可支持CUCM 7.1(4) 至8.6(1)DirectoryServiceCisco Jabber for WindowsCUCM Node Users, Contacts LicensingCisco Jabber forWindowsCUCM Node Users, Contacts LicensingPresence Node IM &Presence•用户由企业自建•全新部署模型•用户配置由CUCM 与提供与维护•联系人列表可由CUCM 提供思科Jabber可根据软件功能提供以下两种版本●基础版：只提供在线状态、即时消息、联系人管理等功能●增强版：除基础功能以外，可选择增加语音、视频、语音信箱、网真、Webex、多点会议等功能Unity Connection MCU WebExMeetingCUCM 7.1.2+增强版可选配以下UC 套件CUPS 8.6.4+ TP Server1.Some features require Blackberry MVS2.WebEx iPad & iPhone application includes 2-way video3.Windows in Q2, Mac in 2H CY12PCWin Mac OSSmart PhoneiPhone Android Blackberry NokiaTabletCius iPad语音视频网络会议状态,即时消息语音留言Q2 20122H 20121Q2 2012Q2 2012Q2 2012WebSDK, Plug-inQ2 201232H 2012222H 2012•第一款思科Jabber桌面产品•由CUPC7.1迁移而来•保证Mac用户体验•标准在线状态/即时消息功能•与其它思科UC功能模块紧密结合•与Mac OS 应用系统紧密结合•最新版本: 8.6(3)•下一版本可支持视频功能•语音提醒集成•可由众多Mac程序发起一键呼叫功能•地址簿集成•聊天过程中功能强大的文字编辑功能Jabber for WindowsCisco WebexConnectCisco UnifiedInfrastructureServicesCisco UCIntegrationfor MicrosoftCiscoJabber CiscoQuad PhoneJabber SDKCisco UCIntegrationfor RTXIM/Chat PresenceVoice mailWeb Conferencing在客户应用系统中集成思科UC功能Voice Video即时消息联系人管理在线状态用户认证与管理Cisco JabberFor Window企业级语音商用视频媒体感知网络桌面共享可视化语音信箱视频会议应用系统集成Cisco Jabber for WindowsUsers& LicensingIM &Presence•采用企业自建模式•由用户提供CUCM & CUP 服务器•CUPS 服务器提供在线状态与即时信息功能•由AD 服务器提供使用Jabber 的最终用户•支持CUCM 7.1(2) 至8.6(2)Directory ServiceOn PremIM Only Full UC 25,000 Usersper server15,000Usersper server75,000usersper cluster45,000userper clusterInstant Messaging/ Group ChatUser Management & AuthenticationEnterprise Call ControlBusiness VideoMediaNetWeb/Desktop CollaborationVisual VoicemailConferencingApp Integration (MS Office)Contact SearchRich Presence在线状态与即时消息•标准XMPP状态协议•查看联系人状态•自定义状态•联系人智能搜索•搜索栏直接拨号•即时消息加密传输•可增加多人即时消息•文件传送、消息记录保留•即时消息提升至语音、视频由IM 提升至语音、视频当前通话动画功能文件传输格式多人消息屏幕截取联系人搜索•多方通信•拖拽式增加联系人•由IM 提升至多点语音、视频会议多方会话参加者由IM 提升至语音、视频多方沟通•基于标准的在线状态与即时消息联盟•支持2种状态协议XMPPSIP/SIMPLE•可与Microsoft OCS 共享在线状态•可与Google talk / AOL 共享在线状态企业与企业间/企业与个人/ 企业与运营商Instant Messaging/ Group Chat ContactSearchRichPresenceUser Management& Authentication EnterpriseCall ControlBusinessVideoMediaNetWeb/DesktopCollaborationVisualVoicemailConferencingApp Integration(MS Office)联系人搜索Jabber for windows 有3种方式提供用户及联系人信息EDI: 缺省使用企业AD 目录（LDAP)方式UDS: CUCM 8.6(2)+ 之后可提供用户管理可应用于用户无AD 环境Webex: 由WebEx 云端提供（云部署方式）用户PC 必须加入到域, 用户拥有合法AD 帐号1. Workstationdiscovered DC/GCusing DNS SRV3. Client authenticatedusing existingdomain authentication 2. Client uses EDIto connect todirectory从AD目录自动发现用户，用于模糊查询US-ORG EU-ORG AP-ORGSync & AuthSync& AuthLDAPServer•客户端通过CUCM 进行目录搜索•CUCM 8.6(2)+ 支持•可脱离AD 域环境•支持CUCM Cluster部署Client resolves contact lookups against UDSDirectory SourceSyncCUCM ClustersResolve“ssmith@” “Steve Smith”“555-444-1012”“(1)555-444-1012”“+15554441012”XML CNF1) Client checksUC Manger TFTPfor custom config2) Client connectsto LDAP serverAdmin createdcustom XML fileCustomConfigJabber-config.xml<?xml version="1.0" encoding="utf-8"?><config version="1.0"><Directory><DirectoryServerType>EDI</DirectoryServerType><PrimaryServerName>b</PrimaryServerName><ServerPort1>389</ServerPort1></Directory></config>CUPS可通过EDI/UDS方式管理联系人信息Jabber-config.xml通过定义Jabber-config.xml 确认(UDS/EDI)客户定制化：如联系人照片、自定义URL嵌入CUCM7.x/ 8.x TFTPFile downloadCUCM9.0Directory ServiceprofileService Profile 可用于CUCM 9.0, 制定目录模式及其它客户化配置Instant Messaging/ Group Chat ContactSearchRichPresenceUser Management& Authentication EnterpriseCall ControlBusinessVideoMediaNetWeb/DesktopCollaborationVisualVoicemailConferencingApp Integration(MS Office)视频•统一的语音和视频呼叫控制平台•互通性, 支持行业标准协议(H.264)•针对每个参会者的最优化视频体验•从任意地点参加视频会议•行业领先的视频引擎•视频引擎采用Tandberg Movi PVE视频引擎•H.264 AVC标准视频编码•可与高清视频系统、网真系统互联互通•标准音频标码(G.711a/u, G.722.1, G.729a)•Cisco ClearPath技术提供视频速率匹配调整更好支持网络丢包与拥塞•支持从QCIF 至720p/30高清视频格式缺省以720p格式传送与接收管理员设定PC CPU 性能本地镜头能力本地灯光条件远端视频能力集H.264CUCM 呼叫控制Jabber for iPadinto TelePresence TelePresence intoJabber for WindowsJabber Video for TelePresence(formerly Movi)Common Video Technology FoundationDedicated Client for TelePresence-only Cisco JabberHD Video on PC, MacPresence, IM, Voice (softphone), HD Video, Desktop Share & Conferencing, Voice MessagingAll-in-one UC Client Cisco UC CustomerDNS•Leverages Cisco proven video architecture with VCS and VCS Expressway to enable secure internal andexternal video callingCisco Jabber Video looks like any other external business partner•B2B reachability leverages DNSEach company register’s their DNS srv records for URI dialing•Secure encrypted signaling and media transport over Internet• provides client registration and provisioning, software distribution, call control, andcall routing.•Extensive configuration guides for the "Enterprise" to configure connections to /en/US/products/ps11337/products_installation_and_configuration_guides_list.htmlsteve.office.ex90@InternetVCSVCS ExpresswayFWFWalice@Conference Resourcesteve.office.ex90@ VCS-C VCS-EEndpoint register with VCS-CCalls alice@ DNS replies with IP address of SBCForward SIP Invite to using IP address recieved via DNSSends SIP 200 OK DNS server DNSserverEndpoint register with DNS Hierarchyalice@•Company A is responsible forregistering their srv records with DNSInstant Messaging/ Group Chat ContactSearchRichPresenceUser Management& Authentication EnterpriseCall ControlBusinessVideoMediaNetWeb/DesktopCollaborationVisualVoicemailConferencingApp Integration(MS Office)桌面共享及Webex集成视频双流(BFCP)•标准视频双流协议•可与网真视频终端双向双流•CUCM 最底版本为8.6.1•语音、视频连通状态下方可发起双流WebEx桌面共享•只能部署在云架构模式•双向桌面共享与控制•桌面共享以视频双流形式发出•连通状态下发起•支持多点会议MCU 收发双流Jabber ClientsPersonal Telepresence融入式网真系统MCU第三方SIP视频终端•支持云端部署方式•桌面共享与控制•即时消息时发起桌面共享Requires WebEx IMservice so noavailable for CUP IMUsers•支持云端部署模式•Jabber客户端直接发起Webex会议•创建即时Webex会议•会议提醒Instant Messaging/ Group Chat ContactSearchRichPresenceUser Management& Authentication EnterpriseCall ControlBusinessVideoMediaNetWeb/DesktopCollaborationVisualVoicemailConferencingApp Integration(MS Office) Microsoft 集成•支持版本Microsoft Office 2007Microsoft Office 2010•功能单人即时消息群组即时消息语音、视频会议可从两种通信录发起聊天、语音、视频：企业通信录、个人通讯录联系人状态由CUPS 或Webex提供聊天语音/视频在线状态Feature Cloud Model On Prem(UC7/8)On Prem(UC9) Primary User Admin OrgAdmin CUCM/CUP CUCMIM& Presence Cisco CollaborationCloudCUP 8.x CUCM IM&PPrimary Contact Source Cisco CollaborationCloudActive DirectoryActive Directory orUDSOffice Integration Office 2007/2010Office 2007/2010Office 2007/2010 Voice/Video CallcontrolCUCM CUCM CUCM Video desktop share CUCM CUCM CUCMWebEx desktop share Cisco CollaborationCloud----WebEx Meetings Cisco CollaborationCloudQ2CY12Q2CY12Outlook Calendar/ WebEx Meetings Connect Cloud/MS OutlookQ2CY12Q2CY12Voicemail Unity Connection Unity Connection Unity Connection。
Cisco Jabber v12.7.1 User Guide for Windows说明书
For all subsequent logins, only your SU username (without “For on campus extensions, you can simply dial the extension number and press the green phone button to call. For all outside calls, dial the area code and phone number only. Dialing “9” for an outside line or “1” for long distance should not be used. Jabber will add a “1”If you would like to accept the call, click accept and Jabber will open this call in a separate call window.Holds the call the same as your desk phone, allowing you to click resume at any time to continue the call.TransferAllows you to enter an extension or outside number to transfer the caller. After entering the desired number, press the green phone button to initiate the transfer or the cancel button to continue the call without transferring. Follow the “Make a Call, Step 3” instructions when entering a number.ConferenceExtends the call window on the right to allow you to invite other callers to the call. Follow the “Make a Call, Step 3” instructions when adding a number to the call.Mute & VideoNote: If you are on the call but have navigated away from the call window, Jabber will place a mini-control bar above all other applications to allow you to end the call, mute your line, or return to the call window.Connect to a DeviceConnect to a Device, located at the bottom of the Navigation Pane covered with a red “X” is a feature that will not be available in Seattle University’s version of Jabber.My Profile and SettingsThe meeple icon at the top allows you access to set your preferred settings for Jabber on your system (Audio, Video, Notifications, Appearance, etc) as well as Sign Out of Jabber.CallsCalls, represented by a phone icon, will show you your call history including received, placed and missed calls. These will all include the date and timestamp of the occurrence. MeetingsThe calendar icon displays meeting and appointment entries from your Seattle University Outlook calendar if Outlook is open/active on the remote computer at that time. This feature•You can Call Back the number, Mark as unread, or Delete via the “…” button, or ellipsis. •You can Forward the voicemail directly to another Seattle University voicemail (does not call the number) and leave the recipient your own voice intro to the forwarded voicemail.You can type a name or number into the search bar to pull up who you are trying to reach.Be advised that:the Jabber application does not have access to the Seattle University Global phone or email list. If you enter a name or a phone number in the Jabber Search or Call bar, the results are limited to your saved Outlook “Contacts” or previously email contacts.the contact must have a phone number attached to their Outlook profile to place a call to them.Updated 4/17/2020Docking JabberIf you close the main Jabber application window, Jabber is still online but in a docked version on the side of your screen.The docked Jabber can be moved around the edge of your screen by clicking and holding your mouse to reposition it where desired.Hovering over the icon will expand it for access to the Search or Call bar, Calls, or Voicemail.Clicking on the Jabber icon itself will reopen the main Jabber Application window.。
思科-jabber-for-iphone-安装和使用指南说明书
JABBER FOR IPHONE - INSTALLATION & USER GUIDE INTRODUCTIONJabber allows you to connect and collaborate with your CSUN colleagues via softphone, using your iPhone. This guide provides iPhone instructions for both CSUN owned devices and personal devices.Note: Before you install this software you must complete the Jabber Request Form and you must be connected to CSUN’s GlobalProtect VPN.INSTALLING JABBER ON YOUR CSUN-OWNED OR PERSONAL iPHONE DEVICE1. From the App Store, Search for Cisco Jabber, and then select the Install button.2. A pop-up screen displays, “Jabber would like to access your Contacts”, Select Don’t Allow orOK. If you select OK, your contacts will be populated.3. A pop-up screen displays, “Would you like to use Jabber with Siri?” Select Don’t Allow or OK.4. A pop-up screen displays, “Jabber would like to send you notifications”. Select Don’t Allowor Allow.5. When all the pop-ups have been addressed, select the Accept button to continue.6. A tutorial displays. Swipe to view tutorial. Select Get Started Now when ready.7. A pop-up screen displays, “Jabber would like to access the microphone”. Select Don’t Allowor OK.8. Enter your CSUN email address, and then select Continue.9. Enter your CSUN Username and Password, and then select Login.10. A pop-up screen displays, “Certificate Not Valid”. Select the Accept button.11. A second pop-up screen displays, “Certificate Not Valid”. Select the Accept button.12. A Jabber Notifications screen displays. Select OK.13. A pop-up screen displays for Self-Management and Account Information. Select Done.14. The Contacts screen displays.15. Jabber is ready for use. For instructions on how to use Jabber, see the section titled UsingJabber.USING JABBERYou must be on CSUN’s GlobalProtect VPN to receive and make calls with Jabber.Note: Jabber should not be used to make calls to 911.How to Make a Phone Call1. Tap the Jabber icon to launch Jabber.2. Select Calls from the bottom of the screen.3. Click on the Dialpad icon and dial the number.a. For CSUN internal numbers, use the 4-digit extension.b. For external numbers, use 9+1+phone number.To Make a Call from Your Contacts1. To make a call from your contacts, Tap Contacts.2. Tap on the contact’s name.3. Tap on the Call icon.4. The phone will dial the contact.To Hang Up On a Call1. To hang up on the call, tap the red circle with white X.How to Receive a Phone Call1. When a call comes in, a pop-up Jabber screen displays.2. Select the ACCEPT button to accept the call. Select the DECLINE button to send the call tocampus voicemail.NEED HELP?Contact the IT Help Center by phone (818-677-1400), online at () or in person in (Oviatt Library, First Floor, Learning Commons).。
思科企业协作解决方案-Jabber Windows
思科协作解决方案——Cisco Jabber — Window 版：令企业协作轻而易举产品概述Cisco Jabber™ 是一个统一通信应用程序，让您能够随时随地在任何设备上实现更高的工作效率。
找到合适人选，看看他们能否有空用您的首选方法进行协作。
当今全球范围内分布式的工作环境给员工们带来重大挑战，这不仅加大联系合适人选的难度，也显著增加通信的数量和模式。
各种规模的组织正在努力改善通信，以便留住客户、竞争新业务、控制成本并使全球范围内的业务得到发展。
用于Windows 的Cisco Jabber 将在线状态、即时消息、视频、语音、语音消息、桌面共享以及会议功能安全地统一到桌面上的一个客户端，从而简化通信并提高生产力。
用于Windows 的Cisco Jabber 提供高度安全、清晰和可靠的通信。
它提供灵活的部署模式，构建于开放标准之上，并与常用的桌面应用程序集成。
只要能连接Internet，您就能随时随地进行有效的沟通和协作（图1）。
功能和优点图1. 用于 Windows 的 Cisco Jabber减少在线状态和联系信息的通信延迟：您可通过Cisco Jabber 应用程序查看组织内外同事的在线状态。
您可以立即看到处于离线、在线、忙碌、通话中、会议中、出席或请勿打扰状态的各个人。
您可以创建自定义的可用状态，如“吃午饭。
下午 1 点返回。
”以提供更多信息。
这些功能有助于减少通信延迟，从而能更快地做出决策和提高生产力。
●借助无边界的企业级即时消息进行快速沟通：即时消息是一个重要的通信选项，使您能够在当日的多任务业务环境中高效交互。
Cisco Jabber 应用程序提供基于可扩展消息与状态协议(XMPP) 的企业级即时消息功能。
该解决方案提供私聊和群聊功能，因此可以迅速联系您的业务伙伴。
通过聊天历史记录和基于服务器的日志记录功能，您可以查看之前的聊天内容，也可以出于方便、合规及符合法规目的而存储消息。
思科贾伯手机版 iPhone 和 iPad 用户手册说明书
Cisco Jabber iPhone and iPad User Guide v10.XCisco Jabber Mobile for iPhone and iPadGetting Started GuideTable of ContentsAbout Jabber Mobile for iPhone and iPad (3)Limitations (3)Software and Hardware Requirements (5)Jabber for iPhone and iPad Client Overview (6)Drawer (6)Search (6)Status (6)Name (8)Contacts (9)Favorites (10)Chats (11)Recents (13)Voice Messages (13)Keypad (15)Settings (15)Accounts (16)Working with Calls (16)Mid Call Features (17)Need Help? (17)About Jabber Mobile for iPhone and iPadJabber is a next generation unified collaboration client designed natively for the iOS mobile platform that brings together key Cisco technologies - Enterprise instant messaging (chat), presence, telephone services including point-to-point video calling, and visual voicemail.With Cisco Jabber, you can:•Use your business phone number for outgoing and incoming calls, hiding your personal phone number•Connect instantly, find contacts in your corporate directory, use instant messaging, and view visual voicemail•Lower costs by placing and receiving calls over wireless LAN and Wi-Fi networks•Experience real-time, face-to-face video and voice calling LimitationsThe following limitations apply to all devices:•HD video may become stuck on the iPhone 5S and iPad Air when they are running iOS 8.•For iOS 7 and 8, sometimes when Cisco Jabber is suspended and a message arrives, iOS system does not wake up Cisco Jabber. The call orInstant Message will appear on the device after several minutes or whenCisco Jabber is taken to foreground. The work around is resetting iOSsystem network settings via Settings > General > Reset > Reset NetworkSettings.•It will take about 3 seconds if the user wants to switch the audio output device to Bluetooth headset.•In the phone-only mode, if the number of contacts in the native address book is over 2000, then the performance issue may appear when loadingthe native address book.•The first usage of Secure Phone functionality should be on the corporate network or VPN to ensure proper certificate installation.•Close any unused apps running in the background should you experience performance issues with Jabber.•Users may see the error Cannot get device config while using the application. This may be due to a known issue in iOS. Turning the network you are using off and on in the iOS Settings can resolve this issue.•Due to an Apple iOS issue, there might be no ringing tone for an incoming call. But it's extremely rare.•Certificate validation windows pops up if the certificate on Cisco Unified Communications Manager is issued by an intermediate certificateauthority. Use the certificate that is signed with the root rather than anintermediate certificate authority.•From 10.5 release onwards, all the Cisco Jabber account related files, including Configuration, Contacts, Credentials, History, Logs, Photo andso on, are not backed up on the iCloud and iTunes due to privacy reasons. The following limitations apply to iPhone only:•Application notifications are turned off by default in iOS 7. To ensure that you do not miss incoming Jabber chats and calls, go to iOS Settings >Notification Center and check that the Jabber sound setting is turned on.•The maximum number of participants for ad-hoc conferences is limited to three.•Due to an Apple iOS issue, the device sometimes drops from the Wi-Fi data network to the mobile voice network while the device is in sleepmode. This issue can lead to missed incoming calls. To prevent this issue,go to the iPhone Settings and turn off Cellular Data.•Ringtone audio is not sent through some Bluetooth headsets.•If you use a Bluetooth headset while on a Cisco Jabber for iPhone and iPad call, the call control buttons on the headset are not active.The following limitation apply to iPad only:•Cisco Jabber for iPhone and iPad does not remember server information and credentials when changing server types.•If you transition between networks, your availability status may not be accurate.•Cisco Jabber for iPhone and iPad bandwidth has been limited to 384 kbps due to CPU constraints on the supported iPad hardware.•You cannot join a conference call if the call is placed by a Cisco WebEx Messenger user from a group chat started on his or her computer.•If you delete a group of contacts on a device other than iPad, the group will still appear in Cisco Jabber for iPhone and iPad.•If you start an action, such as signing in or tapping WebEx Meeting to start a meeting, and then bring Cisco Jabber for iPhone and iPad to thebackground before the action is completed, you cannot successfullycomplete the action.•Invitees will receive meeting invitations whether or not the meeting has been started• f you tap WebEx Meeting to start a meeting, a meeting invitation is sent when either the meeting starts or 30 seconds has elapsed.•Cisco Jabber for iPhone and iPad supports only form-basedauthentication. You cannot sign in if your organization uses only basicauthentication.•During an active Jabber call and put Jabber to background, sometimes the call indicator will show Jabber (recording) depending on the iOSversions.Bluetooth limitations:•Bluetooth headsets use the same 2.4 GHz frequency as 802.11b, 802.11g, and 802.11n wireless networks as well as other devices such asmicrowave ovens and cordless phones. Interference from such devices islikely to impact Bluetooth transmissions and Bluetooth headsets mayinterfere with wireless connections to the iPhone, iPad, or iPod Touch.This issue is not specific to Cisco Jabber for iPhone and iPad but can result in dropped or interrupted calls and voice quality issues.•Minimize interference to wireless networks from Bluetooth headsets by ensuring a strong wireless network signal is available throughout thecoverage area.Software and Hardware RequirementsDevices:•iPhone 4s, 5, 5c, 5s, 6, and 6 Plus•iPad 2, iPad with Retina display (3rd and 4th generation), iPad Air, iPad mini, or iPad mini with Retina display, iPad Air 2, and iPad mini 3 •iPod touch 5th generationOperating System:•iOS 8.0 and laterJabber for iPhone and iPad Client OverviewDrawerThe Drawer icon at the uppermost left corner of the client provides access to all tabs within the Jabber client. From any screen, you can tap the Drawer icon to navigate elsewhere in the client.SearchThe Search tool is available from the Jabber Menu Drawer. Tap the Search icon to search your company directory or local iPhone contacts.StatusAt the top of your client, you will see your picture, if available, your Name, and your current presence Status.When you log into your client, your presence status will be set to Available . Your client changes your status automatically to On a call when your telephone number is in use on any of your devices. Your status will auto automatically change to Away when your iOS device is locked.If you join a WebEx meeting from your WebEx Mobile application on your iOS device, your status will also automatically change to In a WebEx meeting when you join or start the meeting.Name & StatusContactsFavoritesChatsRecentsVoice MessagesKeypadSettingsAccountsSearch & CallDrawerYou may also set your status manually by tapping your name or photo at the top of the Drawer menu.This opens the Status menu. When you log into your client, your presence status will be set to Available. Your client changes your status automatically to On a call when your telephone number is in use on any of your devices. Your status will auto automatically change to Away when you have not touched your computer keyboard for a default of 15 minutes, or when you lock your computer to step away.If you join a WebEx meeting from the same computer running Jabber, your status will also automatically change to In a WebEx meeting when you join or start the meeting, and then into a do not disturb status displayed as Presenting when you are the current presenter.You may also set your status manually by selecting one from the drop down menu below your current status.You may select one of the default status messages, or you may create your own custom status to provide more details to your colleagues about your current availability.Tap the Add Custom Status option at the bottom of the My Status tab. The Add Custom Status dialog box opens.Type your desired status in the space provided, then select the presence level you wish to display with your customer status. Green indicates Available,yellow indicates you are Busy or Away, and red turns on Do Not Disturb mode.Tap Save to set your new custom status. Your Jabber client will save three custom statuses per status level. You may edit or delete your custom status by tapping Edit at the top of the My Status tab.NameTo view your personal contact information, tap your name or photo in the Drawer menu, which opens the My Status page. Tap your name or photo again to open the My Profile tab. Here you may view your contact details and change your profile picture.Editable fields will be displayed with text boxes in which you may enter information. Not all fields are editable.ContactsThe Contacts tab of your Jabber client gives you the option to save people you interact with frequently so you can quickly see if they are available and just tap their name to interact.To add a contact to your list, open your Contacts tab and tap the Add icon. Type the name, username or email address of the person you wish to add to your contact list. As you type, Jabber will display matching results. As you continue to type the results will narrow. Jabber will display people already in your contact list and with whom you have had recent conversations at the top of your results, followed by matches in your company directory.Tap the result you wish to add to your contact list.You may toggle the switch to also add the contact to your Favorites list if you desire. Tap Done at the top of the dialog to save your contact to your contacts list.Within your contacts list, tapping a contact will open the Chat dialog. From here,you have the option of placing a Call to the person, open the Options menu to Start a WebEx Meeting with the contact or send files. Tap the ViewProfile icon to see all contact information for the contact, or interact via text using the chat features as described in the Chats section of this document.FavoritesYour Favorites are people with whom you interact most frequently. You can add any contact to your Favorites list either using the Search tool as described in the Contacts section of this document, or from your existing Contacts list.To add an existing contact to your Favorites list, tap the contact to open theChat dialog then select the View Profile icon.Within the contacts profile, tap the Star icon to add the contact to your Favorites. The star will be gray when the contact is not selected as a Favorite, gold when selected.ChatsAll your active chat sessions can be found in the Chats tab of your Jabber client. All Chats that have been initiated while your Jabber for iPhone and iPad client has been logged in will appear here.When you have multiple chat sessions active at the same time, you can open thistab to switch between chats, or use the pull-down within any of your active chats and select another chat from the list.Within a chat message, you have several options for communicating with your participant(s).At the top of your Chat window, you have the option to Switch to anotheropen chat, or select View Profile to see the contact details of your chat participant.At the bottom of the window, you have your text entry field, which opens the Keyboard when you tap in the space to type. Tap the Emoticons icon to pick from a pre-built list of emoticon options.Open the Options menu to escalate the chat to a Phone Call, WebEx Meeting or to send pictures, videos or files from your device to your chat participant(s).RecentsOpen the Recents tab to view all your Placed, Missed and Received calls. Use the tabs at the top of the Recents window to view All calls, or filter only your Missed calls. Calls will only display if your Jabber client was signed in at the time of the call. Calls made, received or missed when your client is not open will not be displayed.Caller ID is shown for all calls unless it is being purposely blocked by the caller. For internal callers, both telephone and name will shown, as well as the current presence status for the caller.Tap the contact to call back directly, or the arrow to view additional details for the call.In Details view, tap Call Back to call the contact direcly, Chat to initate a new chat, or Text Message to respond with a text.Voice MessagesYou can manage your voicemails in the Voice Messages tab of your Jabber client. Here you can view the details of your voice messages, including the time and length of the message, caller ID information, and presence status for internal callers.To play a voice message, or call a contact back, tap on the voice message.To delete the message, select the arrow next to the voice message and select Delete .NOTE: When you delete a message from one device, the message will be deleted from all your devices. If you accidentally delete a voicemail message, tap the drop down menu next to Voice Messages and select Trash to restore the message to your Inbox.KeypadUse the Keypad tab to dial telephone numbers not in your directory or Contacts list. When using the Jabber Keypad to dial numbers, your caller ID will show as your desk telephone number, not your mobile device telephone number.You may also open the keypad when on an active call to enter additional digits, like when navigating through an automated attendant.SettingsThe Settings tab of your Jabber client allows you to set your personal preferences for the way Jabber reacts and alerts you to interactions. Tap any of the General settings to change the default behavior.Tap the Audio preferences under Call to set your preferences for using your phone in lower quality environments.You can also use the Settings tab to view the current status of your Accounts, and to access Help features, such as User Guides and Problem Reporting.AccountsTo sign out of your Jabber client, open the Drawer and tap Sign Out next to Accounts.Working with CallsYour Jabber for iPhone and iPad client has the ability to make and receive phone calls to your University of Florida telephone number. When receiving a call on your Jabber client, you will be notified with the caller ID of the caller, and the option to Answer or Decline the call.If you choose to decline the call, the caller will be sent directly to your voicemail. TIP: Jabber for iPhone and iPad cannot preempt a locked phone screen. If youreceive a call while your phone is locked, the audible alert will sound, but you will need to unlock your phone in order to see and respond to the visual alert. Mid Call FeaturesDuring your call, you may tap the More icon to access Mid-Call Features.Use these features to place your call on Hold, Transfer to another party, add additional participants to your call to create a Conference, Move to Mobile to transfer the call from your corporate WiFi network to your cellular network, Park the call to retrieve from another phone, and show the current Call Statistics.Need Help?For the duration of the Jabber pilot project please call 352-294-2099, or email ************************.edu。
思科 Jabber 使用指南说明书
ABOUT (1)CISCO JABBER FOR COMPUTER – INSTALLATION STEPS (3)S TEP 1A–D OWNLOAD &I NSTALL C ISCO J ABBER (FOR W INDOWS) (3)S TEP 1B–D OWNLOAD &I NSTALL C ISCO J ABBER (FOR M AC) (5)S TEP 2–L OGIN TO C ISCO J ABBER (7)CISCO JABBER FOR COMPUTER – FEATURES AND FUNCTIONS (8)T OGGLE BETWEEN P HONE LINES (8)U SE MY C OMPUTER FOR C ALLS (9)S END A P HONE C ALL (10)R ECEIVE A P HONE C ALL (11)P HONE C ALL O PTIONS (12)C HECK V OICE M AIL (13)S EARCH E MPLOYEE D IRECTORY (14)C HANGE R INGTONE AND N OTIFICATION S ETTINGS (15)E XIT C ISCO J ABBER (16)E XIT C ISCO J ABBER (17)CISCO JABBER FOR MOBILE DEVICE – INSTALLATION STEPS (19)S TEP 1–D OWNLOAD &I NSTALL C ISCO J ABBER (FOR A NDROID AND M AC) (19)S TEP 2–S ELECT A CCEPT OR C ONTINUE IF PROMPTED TO A CCEPT T ERMS &C ONDITIONS, OR TOV ERIFY C ERTIFICATE FOR (20)S TEP 3–L OGIN TO C ISCO J ABBER (22)CISCO JABBER FOR MOBILE DEVICE – FEATURES AND FUNCTIONS (23)S END A P HONE C ALL (23)R ECEIVE A P HONE C ALL (24)P HONE C ALL O PTIONS (FOR MOBILE DEVICES) (25)C HECK V OICE M AIL FOR M OBILE D EVICES (26)S EARCH E MPLOYEE D IRECTORY (27)E XIT OR S IGN O UT OF C ISCO J ABBER (28)R ESET C ISCO J ABBER (29)TROUBLESHOOTING PROBLEMS (30)T ROUBLESHOOTING SIGN-IN PROBLEMS (30)C ONTACT THE ITS H ELP D ESK (30)Select Install to perform the standard installation.At the prompt, enter your administrator account password for the Mac and select Install Software.button.At the Reset Jabber screen, it will ask “Are you sure you want to Reset Jabber?”. If so, select Reset.Troubleshooting problems•Use the Password Reset page if you’ve forgotten your password, or need to retrieve your username.•Use the Change Password page to create a new password.•Read the Single Sign-On FAQs page for other sign in issues.•Website: https://•Phone: 714-564-4357 Extension 0•Email: ******************(Select this link to return to the beginning of the document)。
企业即时通讯系统十大排名
企业即时通讯系统十大排名_企业即时通讯特点_企业即时通讯用处企业即时通讯系统十大排名NO.1、微软的LYNC微软的LYNC由原来的OCS升级而来，在企业级市场，这是排名第一的产品，是在美国和欧洲高居榜首的IM产品，是目前在企业级做得最完善的产品，尤其是与微软OFFICE以及EXCHANGE的邮件、日程完全整合后，再结合其电话会议和视频会议系统，就产品本身而言，企业级IM再没有比它们强的，产品功能强大，应用丰富，接口标准。
但是需要激活注册，不支持WEB的在线客户。
NO.2、思科JABBER受微软的LYNC在全球统一通信市场对思科和AVAYA的冲击影响，思科在2011年年底，思科即面向全球发布了桌面的IM产品JABBER，与LYNC对比，它采用JAVA的服务层架构，底层是用C/C++实现，桌面端与手机端它的界面和LYNC几乎完全一样，连图标都很像，它的优点是突出与它的VOIP和高清视频端到端的融合，IM作为补充产品，和思科的统一通信网关高度集成与融合。
它的缺点是在OFFICE和邮件的集成比微软相对要逊色一些，不过也是大厂出的产品，国内目前用户很少。
它强调它在手机端采用JAVA的服务层，更加开放，更加适合IOS和ANDROID的平台，这一点倒确实是它比微软LYNC的突出优势，尤其是针对手机浏览器HTML5的支持，以及APP原生态的开发环境，这一点微软确实在将来将受到比较大影响。
相比LYNC而言，思科可能略为要进化一些，它支持LINUX的部署，它采用的数据库是开源的postgresql，开源实时数据库全球排名第一。
不支持ORALCE，具备WEB客户端，后台与软交换平台呼叫中心IPCC结合，提供客服所有功能，但是对于WEB在线坐席没有提供那么强大，需要进行二次开发，开发量比较庞大。
NO.3、IBM SAMETIMEIBM SAMETIME是比较老款的IM产品，属于IM的最老的一批，它的版本目前在国内的用户越来越少，它的优点很明显，IBM由于对于企业级应用非常熟悉，所以它的企业级开放程度做得最高，几乎所有的节点都可以再编程。
Windows 版 Cisco Jabber 11.8 快速入门指南说明书
在聊天中，您可以：
xx 发送屏幕截图 xx 发送文件 xx 提到用户 xx 插入表情 xx 编辑字体大小和颜色 xx 添加参与者，创建群聊 xx 在新窗口中显示聊天
11 月 2016 年
聊天选项
1.状态消息 2.菜单 3.搜索或呼叫栏 4.联系人 5.聊天
6.最近呼叫 7.语音留言 8.会议 9.自定义组 10.电话控制
Cisco 和 Cisco 徽标是思科和/或其附属公司在美国和其他国家/地区的商标或注册商标。 要查看思科商标的列表，请访问此 URL：/go/trademarks。文中提及的第 三方商标均属于其各自所有者。“合作伙伴”一词的使用并不意味着思科和任何其他公司之 间存在合作伙伴关系。(1110R)
与组合作
您可以与自定义组中的人合作，对组中的所有人应 用某一动作。 1.右键单击自定义组名称的横幅。 2.从菜单中选择一个动作，比如“有空时发送警 报”、“开始群聊”或“发送广播消息”。
添加新的联系人
可以在组织中搜索联系人以将其添加至联系人列 表。将他们加入联系人列表后，您就可以双击他们 的姓名，轻松发起聊天或者电话呼叫。 1.在搜索或呼叫栏，开始键入人员姓名以搜索目 录；如果您知道用户名，也可以直接输入用户名。 2.选择要将新联系人添加到的组，然后选择添加。
版权所有 © 2016 年 Cisco Systems, Inc. 保留所有权利。
11 月 2016 年
Windows 版 Cisco Jabber 功能或控制可能在您使用的 Windows 版 Cisco Jabber 的 部署中不可用。
与我的联系人合作
5.发送语音留言。
思科协作通信客户端软件
思科Jabber是下一代的协作通信客户端软件，可以安装在Windows，MAC电脑，iPAD, iPhone, Android平板，Android手机，Nokia手机等等办公终端上。
思科Jabber汇集了思科协作通信关键技术，可以实现企业IM、语音电话、语音信箱、会议、某些终端甚至支持视频，是用户进行沟通和协作通信的强大客户端。
思科Jabber的核心控制设备可以部署在企业内部，各种各样的Jabber终端或者在公司网络中，或者在Internet网由Jabber内置的VPN软件连接到核心控制设备；核心控制设备也可以部署在云端，提供云服务。
思科 Jabber涵盖了各种各样设备上的终端，包括：∙Jabber - Mac∙Jabber - Windows∙Jabber - Android∙Jabber - BlackBerry∙Jabber - iPAD∙Jabber - iPhone∙Jabber - Nokia∙Jabber - Video for TelePresence∙Jabber - Web SDK下面分别介绍一下思科Jabber的各种终端软件：1，Jabber for Windows思科Jabber可以帮助您与同事、合作伙伴和客户通过最佳的思科统一通信更加快速、安全地沟通和工作。
建立在开放标准的互操作性，并与常用的桌面业务应用程序集成，思科为Windows的Jabber可以帮助你：∙提供状态信息，减少通信延迟：你可以在与同事沟通前查看对方的状态，在同事的在线状态是空闲时尽快与他们沟通。
∙加快沟通的速度，在两人聊天时可以即刻增加到多方聊天或者语音和网络会议。
∙直接从Microsoft Office， Outlook或SharePoint中，查看联系人的状态，点击聊天或者语音、视频通话。
∙通过Jabber的部署，使用IM、语音、视频和网络会议的使用可以大幅减少员工商务旅行费和电话费。
∙思科Jabber的部署，核心控制设备可以部署在企业内部，也可以部署在云端。
思科VTM方案简介
VTM-1
VTM-N VTM-1
© 2010 Cisco and/or its affiliates. All rights reserved.
VTM-N VTM-1
VTM-N
营业网点-VTM-服务终端
营业网点-VTM
营业网点只需部署VTM机具 开放性好，兼容多品牌VTM 可以快速扩容和增加网点覆盖 利用现有网络，不占用WAN
Cisco Finesse Web Services
• 提供封装好的开发控件，软件开发商无需了解VTC的技 术细节，一般只需10人天工作量可以完成与VTM银行业 务应用的开发集成工作。
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
Cisco Confidential
16
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
17
• VTA座 客户资料自动弹屏
• 呼叫数据同步
• 报表整合 • 支持B/S架构 • 支持Java，.net，C++开发平台
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
14
© 2010 Cisco and/or its affiliates. All rights reserved.
• 真正的720P高清视频录像解决方案， 某些厂商才用录屏方式来录像，普 遍存在视频质量差、不流畅、跳帧 等问题。
Cisco Jabber 应用程序协同合作手册说明书
MANUAL USUARIO APLICACIÓN DE COLABORACIÓNCISCO JABBERTABLA DE CONTENIDOSI.¿QUÉ ES CISCO JABBER? (3)II.¿CÓMO INGRESAR A CISCO JABBER? (3)III.VENTANAS DE APLICATIVO (4)IV.CONTROLES (5)O DE VENTANA ACOPLADA (12)VI.ALERTAS VISUALES (12)VII.SOLUCIÓN DE PROBLEMAS (13)RMACIÓN COMPLEMENTARIA (13)I. ¿Qué es Cisco Jabber?Cisco Jabber es una herramienta colaborativa, que entre otras opciones permite conocer la disponibilidad, chat e intercambio de información de manera instantánea con otros usuarios.Junto a lo anterior, tiene una alta integración con otras funcionalidades que en un futuro, el Ministerio de Desarrollo Social puede considerar adoptar. De momento, este es el primer paso en el plan de trabajo que apunta a aumentar la colaboración instantánea en nuestro Ministerio.II. ¿Cómo ingresar a Cisco Jabber?En Windows, ir a menú de inicio, programas y dar clic en ícono de jabber:En caso de tener un acceso directo, dar clic en ícono de inicio.En caso de contar con otro sistema operativo en su equipo, ir a opción equivalente en su sistema.Luego de lo anterior, ingresar usuario y contraseña (las mismas usadas al ingresar a equipo de trabajo):En barra de tareas de windows, se debe apreciar la imagen similar a la siguiente:III.Ventanas de AplicativoUna vez ingresadas las credenciales válidas, se despliega la pantalla de inicio siguiente:La pantalla de chat corresponde a la pantalla siguiente:IV.ControlesLos controles que permiten administrar Cisco Jabber son los siguientes:A continuación se detallan cada uno de los tópicos.i)Mensaje de EstadoPuedes crear mensajes especiales de estado. Cisco Jabber incluye una serie de estados, pero en el caso en que desees crear tu propio texto de estado, inserta el cursor en el campo de estado de mensaje e ingresa tu Nuevo estado, el cual es visible por todos los usuarios.ii)Barra Búsqueda de UsuariosPodrás encontrar a las personas que necesites contactar. Para ello debes ingresar el texto con el nombre o parte del mismo e presionar enter. Cisco Jabber irá mostrando automáticamente los usuarios jabber que calzan con el texto que se esta ingresando:Al dar doble clic sobre el nombre o clic en globo, se despliega la ventana de chat con el usuario buscado.iii) Ventana de ChatPantalla que permite interactuar con otro usuario:iv) ContactosCisco Jabber permite acceder rápidamente a los usuarios con los cuales deseas interactuar.Para agregar usuarios al listado de contactos, se busca un usuario mediante la barra de búsqueda y se ingresa clic en botón ‘+’:Luego de lo cual, es posible asignar un grupo al contacto (mas detalles de grupo en vii-Grupos de Contacto ):Finalmente es posible visualizar el nuevo contacto y el grupo asignado de la lista de contactos para acceso rápido:v) ReunionesPermite visualizar tus reuniones que tengas en agenda de Outlook.En el caso que tengas una reunión en la agenda de Outlook, tu estado es modificado automáticamente:vi) Grupos de ContactoPermite administrar tus contactos de forma de crear un agrupamiento para ellos de manera lógica. La creación de un grupo se puede hacer al momento de la búsqueda de un usuario:Donde se puede agregar el usuario a un grupo ya existente o crear un nuevo grupo.vii) Ventana de Chat - Controles de ChatLos controles de chat permiten realizar distintos tipos de actividades para una pantalla de chat:V. Uso de Ventana AcopladaMientras trabajes en otros temas, siempre tendrás la opción de acceder rápidamente a Cisco Jabber con en la ventana acoplada.Al dar doble clic en ella, aparece la pantalla de ingreso a Cisco Jabber. Pero si te molesta, la puedes ocultar de forma permanente:VI. Alertas VisualesCisco Jabber cuenta con alertas visuales que te notifican cuando alguien te escribe. En la barra de tareas de windows el ícono cambia a la forma del recuadro:VII.Solución de ProblemasEn el caso de dudas o problemas, ingresar ticket a mesa de ayuda informática en la Intranet o dirigir correoa ********************************** .rmación ComplementariaAlgunas de las funcionalidades mostradas en este documento pueden ser complementadas en:/web/products/voice/jabber_features.html。
思科Jabber平台推动后PC时代高效协作
思科Jabber平台推动后PC时代高效协作
佚名
【期刊名称】《网管员世界》
【年(卷),期】2012(000)013
【摘要】随着“后PC”时代的来临，用户能够摆脱“以PC为中心”的通信限制，而采用“以人为中心”的方式，通过任何设备、应用以及操作系统随时随地开展高效协作。
思科已经推向市场的Jabber解决方案致力于改变人们开会的方式，让用户能够通过日常的Web应用直接实现轻松协作，从而提升业务效率、
【总页数】1页(P11-11)
【正文语种】中文
【中图分类】TP31
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• 所有客户端连接到Webex 云端
• 由Webex 管理员进行用户配置 • 提供在线状态与即时消息功能
• 联系人及目录管理由Webex 管理
Cisco Jabber for Windows
10
• 用户由企业自建
CUCM Node Users, Contacts Licensing CUPS Directory Service
• 用户配置由CUCM与CUPS共同提供与维护 • 在线状态与即时信息由CUPS提供
• 联系人由AD提供
• 可支持CUCM 7.1(4) 至8.6(1)
Cisco Jabber for Windows
11
CUCM Node Users, Contacts Licensing
• 用户由企业自建
Presence Node IM &Presence
• 由AD服务器提供使用Jabber的最终用户
• 支持CUCM 7.1(2) 至 8.6(2)
IM Only
Full UC 15,000 Users
思科统一协作终端Jabber 产品介绍
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• Cisco Jabber Introduction • Product Overview/Roadmap
Cisco Jabber for Mac Cisco Jabber for Windows Cisco Jabber for Mobile
• Cisco Jabber for Everyone
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PC & MAC
Android & iOS Tablets
Smart Phones
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Across all Devices
Any Time and Place
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统一协作终端
• 在线状态 & 即时消息 • 语音, 视频, 语音信箱
灵活部署方式，跨多平台支持
• 个人电脑, 平板电脑, 智能手机 • 企业自建，云端部署 • 与Microsoft LDAP/ Office 无缝集成
Nokia SDK, Plug-in
语音 视频
2H 2012 2H 2012
Q2 2012
Q2 2012
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Q2 2012
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网络会议
状态,即时消息 语音留言
Q2 2012
Q2 2012
2H 2012
1. Some features require Blackberry MVS 2. WebEx iPad & iPhone application includes 2-way video 3. Windows in Q2, Mac in 2H CY12
• WebEx (SaaS) • TelePresence MCU
• Unity Connection
• Video Communication Server (VCS)
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Video 增强功能 Voice CUCM Authentication 基础功能 IM / Chat Service Presence Service Authentication Visual Voicemail Webex
Microsoft Desktop Integration
Contact Service
部署方式
On Premise
Cloud
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• 思科Jabber可根据客户需求提供以下三种部署方式
Jabber 企业自建
Jabber 云部署
Jabber 混合部署
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Webex IM & Presence Service
网真、Webex、多点会议等功能 增强版可选配以下UC套件
CUPS 8.6.4+
TP Server
Unity Connection
MCU
WebEx Meeting
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PC
Win Mac OS
Tablet
Cius iPad iPhone
Smart Phone
Android Blackberry
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Web
• 地址簿集成
• 聊天过程中功能强大的文字编辑功能
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Jabber for Windows
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Cisco Webex Connect
Cisco Jabber
Cisco UC Integration for Microsoft
Cisco UC Integration for RTX
Cisco Quad Phone
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• 第一款思科Jabber 桌面产品
• 由CUPC 7.1迁移而来 • 保证Mac 用户体验
• 标准在线状态/即时消息功能
• 与其它思科UC功能模块紧密结合 • 与Mac OS 应用系统紧密结合
• 最新版本: 8.6(3)
• 下一版本可支持视频功能
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• 语音提醒集成
• 可由众多Mac 程序发起一键呼叫功能
• 全新部署模型
• 用户配置由CUCM与提供与维护
• 联系人列表可由CUCM提供
Cisco Jabber for Windows
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CUCM 7.1.2+
思科Jabber可根据软件功能提供以下两种版本
基础版：只提供在线状态、即时消息、联系人管理等功能
增强版：除基础功能以外，可选择增加语音、视频、语音信箱、
联系人管理 应用系统集成 企业级语音
用户认证与管理
商用视频
桌面共享
Cisco Jabber For Window
可视化语音信箱 媒体感知网络
ห้องสมุดไป่ตู้视频会议
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On Prem
• 采用企业自建模式
Users & Licensing
IM & Presence
Directory Service
• 由用户提供CUCM & CUP 服务器 • CUPS服务器提供在线状态与即时信息功能
Jabber SDK
Cisco Unified Infrastructure Services
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Voice
Video
IM/Chat
Presence
在客户应用系统中 集成思科UC功能
Voice mail
Web Conferencing
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即时消息
在线状态
• 桌面共享, 多点会议
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Cisco Jabber
Call Control: SIP
Presence & IM: XMPP
Meetings, Conferencing
Voice Messaging
• Unified Communications Manager (CUCM)
• Unified Presence • WebEx Connect service (SaaS)