浅谈中西方商务礼仪的差异

2016届毕业论文

江西应用科技学院

毕业论文（设计）

中文题目：浅谈中西方商务礼仪的差异

摘要

商务礼仪是商务活动中的行为规范，它是一门行为科学，在商务交往中扮演着重要的角色,了解中西方的礼仪及其差异对促进国际间商务交往的顺利进行有着举足轻重的作用。随着中国在国际交往的角色发生改变，中国的对外交流和合作日益频繁，国际地位越来越明显，国际间的交往，尤其是和西方国家的商务交往就更应该规范化、礼仪化。本文主要介绍了中西方礼仪在问候，拜访，谈判，等方面表现出的不同的形态，并从文

Abstract

Business etiquette, a behavior science, is the norms in the business activities, which plays an important role in the business communication. Understanding Chinese and western etiquette and their distinctions is of great importance in promoting international business exchanges.With the changing role, China played in the international exchanges, We communicate and cooperate

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Contents

摘要..................................................................................................... (i)

Abstract ............................................................................................... . (ii)

and

and

1.4 Self-confidence and self-discipline............................................................ . (3)

Chapter Two : Comparison of Business Etiquette between Chinese and Westerners (4)

2.1 Comparison of Etiquette for Business

Greeting (4)

2.1.1 Forms of Address.................................................................... (4)

2.1.2 Position titles.....................................................................

2.3.2. Comparison of Negotiation decisions.................................................................. .. (7)

2.3.3 Comparison of the Negotiation goal....................................................................... (8)

Conclusion ................................................................ .. (9)

Works Cited………………………………………………………............................ ........... ..10

Acknowledgment ……………………………………………………………… ...........

Introduction

Business etiquette is a code of conduct, which embodies mutual respect in the day-to-day business activities. It is also the norms for people who is engaged in commercial activities and business communications, in other words, how to master basic business activities, so you can meet the requirements for business; how to make yourself familiar with the norms and disclose your dignified demeanor ;how to avoid the embarrassing questions you encountered : such as dress

just

them

breach of manners.

Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."( Dan McLeod：2008) Which strongly emphasize the importance of courtesy, therefore , it’s necessary to know