新编剑桥商务英语初级--Module-10
新编剑桥商务英语高级第三版 第10.1
MODULE 10 BUSINESS TOPIC10.1 Travel and entertainmentVOCABULARY Business travel1 Do you agree with this view?‘I can see a trend, executives want to save costs on business travel ,and connecting people virtually is becoming moreaffordable.’2 Study the phrases in the box.What does each onemean?How is it pronounced?commute subsidised transport congestion give a lift to someone rush hour teleconferencing car share scheme travel expenses3 Which of these statements do you sympathise with?1 Spending two hours each day commuting to and fromwork really affects people’s quality of life.2 It’s fair that the company should subsidise travel forpeople who commute a long way to work.Learning Tip 3 If more people worked flexibly we could avoidcongestion and rush hours.Try to use idiomatic 4 I don’t mind giving a colleague a lift to work now andphrases when then but I couldn’t take part in a car share scheme. I expressing opinions: enjoy that hour to myself in the mornings.eg I couldn’t agree 5 Air travel is too time-consuming.Video andmore ;I’d go along teleconferencing is the only way forward.with that;Actually, 6 It’s the duty of every employee to manage their businessthat’s not the way I travel expenses as if it were their own money.see it,etc.4 Discuss the following questions.1 How do you get to work / college each day?2 Why do you use this from of transport ?3 Do you pay for your own travel?5 As the new manager of the support services atSterrman, Engineering firm, you have been asked toreduce spending on travel and entertainment .Suggest a policy to tackle each of the problems below. Current situation1 The company owns and maintains a fleet of 35company cars for the sales team.2 The company pays for business class tickets on bothlong and short flights.3 The use of expensive restaurants to entertain guestsand clients is very common.4 The company spends a lot on hiring outside rooms for meetings and conferences.Compare your answers with a partner.LISTENING A team-building day6 A lot of companies use team-building events ,such ascanoeing events,treasure hunts,company role plays,etc. But what should their aim be?Prioritise(1-7)thefollowing aims.A generally getting to know each other betterB breaking down formal barriers between managementand employeesC bringing out the best qualities in each individualD helping people to feel better about themselvesE distinguishing leaders from followersF increasing loyalty to the companyG helping to remember that there’s more to life than just work7 Is there some other benefit that hasn’t been mentioned Above?8 10.1 Your company has organised a team-building day at Silverstone Motor Racing Circuit. You have beenasked to attend a short presentation of the programme for the day. Listen and complete your notes. Use up to three words for each space.Team-building dayThe aims0 The aim is not only to have a good time .1 To learn how each individual think,functions and ______.2 This new understanding will make us_______________.The schedule3 Meet at the office at ___________________.4 The journey will take ___________________.5 For the activities we will be divided into_____________.6 At lunch there will be a surprise _________________.7 After the afternoon’s activities there will be a ________.Preparation8 Dress__________________.9 In case of cold bring a jumper or___________________.10 No mobile phones, laptops, but can bring ____________. The home of British Motor Racing9 What do you think the activities at the circuit will be exactly? GRAMMAR Future forms1 Look at the verb forms in these sentences(1-6).WhatForm is used to express the following about the future? Future formsa an offerb a decision already takenc an arrangementd a schedulee a general predictionf a confident prediction1 The day will begin with a working breakfast at eighto’clock after which delegates will have 30 minutes offree time before the first seminar at 10 o’clock.2 We’re not going to have a Christmas party this year;instead we are going to give the money we would havespent to a charity.3 She’s not easy to convince,is she?I can see this is goingto be a very long discussion.4 Don’t worry, I’ll take the laptop with me.That’s one less thing for you to remember.5 I’m meeting him at his office at 6.30 and then we’reeating at a Greek restaurant in the city center.6 I think he’ll find it difficult to adapt to his new role,because he’s used to being independent.Learning Tip 2 You colleague has written this email for an agent in Note the use of the Djakarta.Before you send it, she has asked you to putpresent when two verbs she’s not sure about in the most natural form.Clauses about thefuture are connected Dear Jimwith when or another Thank you for your email, asking about our plans fortime phrase. next year.I will see him.I will I (0) will do my best to explain the situation.give him yourmessage.__When I I agree that this year has been disappointing,but we see him, I’ll give him expect that sales (1)________(pick up)next year.The your message. result of our marketing meeting last week is that we (2) __________(launch) the new version of the DCT10 inAsia next spring. From the feedback we’ve had in Europe,I’m sure it (3) _______(be) a great success.The International Gas Industry Trade Fair (4)_______(take place)in Singapore next March.I (5)______(fly)out there with Jane on 16 March and I hope to have acouple of days extra to see some agents, but I (6)_____(call) you when I (7)_______(have) my exact schedule,so that we can arrange to meet.In the meantime,let me know if you(8)_______(visit) theUK any time soon. Then we can arrange to meet for ameal and a chat.Best wishesSarahREADING Events management3 Do you think being responsible for organising corporate events, Sponsorship,parties and team-building events in a dream job?Why?/Why not?4 Read the article from a business magazine about organisingcorporate events.● Choose the best sentence from those below(A-H) to fill each ofthe gaps in the test.● Do not use any letter more than once.● There is an example at the beginning(0)HOW TO MANAGE AN EVENTHow would be an events organiser?On the face of it ,playing ‘my genial host’ to a group of freeloading clients doesn’t seem too arduous a task. But the amount of stress experienced in getting ready for it and the real and ever-present danger of something going horribly wrong make it a job only for those with nerves of steel. (0)E The list is endless.Corporate hospitality events should be an opportunity to relax with your customers and get away from business,but instead they actually expose a company to close scrutiny by its most valued audience and leave a lasting impression in their minds .Done well ,the client is left with the image of a creative ,fun and professional organisation. (1)______Worse still ,you might offend:the company who arranged a James Bond theme night that started with a group of international guests being greeted by bikini-clad ‘Bond girls’should have known better.The first consideration is what the aim of the event is :to launch a new product ,to develop awareness of the company’s mission, to build relationships with new clients or just to thank existing ones for their continued custom .(2)_______For the latter you won’t necessarily have to spend excessively to get it right ,but you will have to think about what will make the event memorable. Audience participation is generally a good way to achieve this ,for example giving a theme to the event ,such as a 1970s disco or a Hawaiian evening.(3)________It may also put some under pressure ,making them feel that they will have to dance like John Travolta or to rely more on their wallet than their imagination to make their costume.(4)__________An alternative is simply to give them a treat by taking them to a show orsporting event and afterwards for a meal where they can relax and chat .(5)________ The advantage of these is that the clients are more likely to look forward to it and to share the good news with others in the wider world who may also have an interest in the event .(6)________In addition ,anything that goes wrong at the events is likely to reflect badly on the main organiser and not your company.A This will get the participants more involved and help to ‘break the ice ’ if peopledon’t know each other well,but be careful.B An example of this would be a golf tournament or a football match.C The first two are more like presentations and will mean putting on a show toImpress.D Staff parties,on the other hand ,are much less stressful because the consequencesof failure are not so damaging.E A speaker may not turn up ,a piece of vital equipment may fail ,the invitation mayGive the wrong date.F Done badly ,the company may end up looking cheesy ,disorganised or evenCheap.G The result is good publicity and an enhanced image for the company.H The balance is a difficult one and it all depends on the skill of the organiser in theplanning and publicizing of the event ,so the guests feel at ease. VOCABULARY Go and get1 Complete the following sentences using the correct form ofeither go or get.0 There is always a danger that something will go wrong on theday.1 I have a lot of things to ______ready before the party tomorrow.2 The key to a successful event is to _________all the participants involved.3 I can’t do 13 July, I am afraid --it’s the day my brother is ______ married4 Don’t worry.Everything is _________according to plan.5 Can you call them please?I’ve tried to convince them, but I’mnot ________anywhere.6 The budget for this event is out of control. The company will_________bankrupt at this rate.7 The boss will _______ crazy if the funds out you’ve taken hisparking space.8 Everything went smoothly ,except for the three people who ____ lost on their way from the airport.2 Choose four of the above phrases with go or get and writesentences of your own.READING Planning a corporate event3 You work for Vermillion Events Management, whichspecialises in organising conferences and corporate events.You receive the following letter . Read it and with your partneragree an outline plan for the event using the framework given on page 101.CATHSTONE● ● ● ●DESIHNERS OF FINE JEWELLERYDear sir / madamCathstone will be celebrating its 50th anniversary in business this November and would like to organise a suitable event toCommemorate the occasion. Your company was recommended to me by a colleague.In case you have not heard of us,Cathstone is Asia’s leadingjewellery designer and wholesaler.We supply prestige jewellers in major cities across the world.Attending the event will be the senior management team(30people) and about 200 of our key clients and supplies withtheir husbands,wives or partners.I don’t need to stress to you the importance of putting on a good show ,but we leave it to you to come up with a proposal for what the theme and venue might be .We have set aside a reasonablebudget for the event,but of course we are not handing you ablank cheque !Please submit a rough estimate of cost with your proposal .I look forward to hearing from you.Your faithfullyMartha LoraxMartha LoraxCommunications DirectorOutline proposal for corporate event1 Company _______________________________________2 Purpose of event ___________________________________3 Venue____________________________________________4 Theme ___________________________________________5 Speakers/Guests___________________________________6 Activities_________________________________________7 Food and drink____________________________________8 Promotional literature /gifts__________________________9 Approx. cost per head_______________________________ SPEAKINGExam successPractice making briefnotes that you canRefer to when giving ashort speech orcontributing at ameeting.Making a pitch4 You have been invited to pitch for the customer event atCathstone .Divide yourself into pairs of events managers and a panel of a Ca thstone managers.Read the instructions belowand then act out the meeting.Events managersPresent your ideas for the event to the Cathstone panel.Divide the presentation into two parts so that each person has equal opportunity to speak .Be prepared to answer questions afterwards.PanelFirst discuss together what you are looking for .Then listen to two or three pitches by different event management companies. After each pitch ,ask questions.At the end decide who is the winner and be prepared to give our reasons.。
新编剑桥商务英语unit10
HOW MADONNA MANAGED SUCCESS
Madonna Louise Ciccone Ritchie is a dynamic business woman who has succeeded in the competitive world of the music industry. How has Madonna achieved her success? And why should we care? Well, if we want to succeed in business, we can learn a great deal from the five dimensions of her successful strategy.
Module 10
10.1 Management
1. Reading How Madonna Managed success?
1 2 3 4
4. Speaking Case study 2. Vocabulary Verb + noun combinations 3. Grammar Conditionals
Vogue
专辑： 专辑：vogue Strike a pose Strike a pose Vogue, vogue, vogue Vogue, vogue, vogue Look around everywhere you turn is heartache It's everywhere that you go (look around) You try everything you can to escape The pain of life that you know (life that you know) When all else fails and you long to be Something better than you are today I know a place where you can get away It's called a dance floor, and here's what it's for, so Come on, vogue Let your body move to the music (move to the music) Hey, hey, hey Come on, vogue Let your body go with the flow (go with the flow) You know you can do it
新编剑桥商务英语(初级)第三版
（寻求专业帮助）
第十八页，共160页。
1.2 Personal and professional details
个人和职业详细情况
Focus 学习重点
1.熟悉与个人信息和职业描述相关的词汇 2.学习掌握描述个人和职业详细情况的相关
第十七页，共160页。
Speaking: Work-life balance
Ways of work-life balance
（保持工作与生活平衡asks （区分任务的优先次序） 2. Set aside one night each week for recreation
Financial Director 财务总管 Marketing Director 营销总管 Production Director 生产主管
第十页，共160页。
Job titles 工作头衔
Personnel Manager/Human Resources(HR) Manager 人事经理
varied adj. 多变化的，各不相同的
confectionary adj. 糖果的，有关甜食制造的
第二十页，共160页。
New Words & Expressions
allocate vt. 分配，分派 candidate n. 候选人
criterion n. 标准，准则 pl.（复数） criteria
catering service 餐饮服务
MD managing director 的缩写，总经理，执行董事
gadget n. 小巧的器械，小玩意儿
interior adj. 车内产品，内部装饰 memo n. 备忘录，便条，便笺 electrical appliances 电器，（家用）电器
初级商务英语听说 unit 10 presentations
B Listen to the dialogue again. Pay attention to the language functions carried in the dialogue and put them in the order by which you hear. C Role-play. Take the roles in the above dialogue. Work in pairs and practice closing the presentation by using the following alternatives in the language focus.
B Listen to the passage again and answer the following questions. You may use the sentences in the language focus as reference.
3.3Figures and graphs — Sales performance of a company Tim Mason is a retail consultant in a supermarket. After greeting guests and setting agendas he is now illustrating the sales performance of the company. He uses figures and graphs in the illustration. A Listen to the following extract from Tim s presentation and fill in the blanks with the figure you hear.
剑桥商务英语初级完整
《新编剑桥商务英语初级学生用书》-V o c a b u l a r yUnit 1a Job descriptionfrozen:：adj. 冷冻的，冷藏的； pharmaceutical：adj. 制药的； vaccine：n.疫苗，菌苗；authority：n.权利，行政管理机构； recruit：v. 招收，招聘（新成员） output：n.产量；balance sheet：决算表，平衡表； short-list：被列入初选名单； packing：n.包装，包装材料；newsletter：n.（公司、学会等刊印的）业务通讯； qualified：adj.合格的，称职的；publicity：n.宣传、宣扬； court：n.（三面有房屋的）短街；work as an accountant responsible for checking companies’ accountinvolve giving financial advice deal with questions/problem give advice provide a serviceinterview an applicant attend meeting keep a record organize a conferencegive a presentation attend training session keep a diary organize holidayUnit 1b Working conditionsefficiently：adv. 效率高的； bonus：n.奖金； performance：n.进行，施行； consult：v.咨询，请教；sales performance：销售情况； overtime：n.超时工作，加班； bread down：坏掉，损坏，出毛病；presentation：n.表现、呈现，描述； overall：n.工作服； regulation：n.章程，规则；due：预定的，约定的；term：n.条款，条件； commence：v. 开始，着手； inform sb. of sth. 通知某人某事line manager：部门经理 in operation：工作中，生效，实施中 arrange…..with：与（同）…一起协商安排consult sb. about sth：向谁请教，咨询，与….商量 at the current overtime rate：按现行的加班工资标准Unit 2a Company historyjoint venture：合资企业 take over：接收，接管 subsidiary：n.子公司 roll off：驶离globalization：全球化 AG：agent general 总经理 turnover：n.营业额，销售比率bn：n.& adj. 十亿 shareholder：股东 stake：n.股份 merchandise：n.商品，货物MNE：multinational enterprise：跨国企业 brochure：n.小册子 a public limited company：一家上市有限公司Unit 2b Company activitiestotal investment：总投资 diagram：n.图标，示意图； van：n.带蓬小型货车，客货两用车assembly plant：装配厂 extract：n.摘录，选段 grant：n。
初级_新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 What does your job involve?Janet Good morning ,everyone .I’d like to welcome you all to this session about public speaking .My name’s Janet Coyte ,and I’ll be your trainer for today and tomorrow .I can see your names and the companies you work for on your badges ,butI’d like you to say something about your jobs and responsibilities .Katherine ,would you like to start?Katherine Certainly .Hi, I’m K atherine Alessi and I work for Marfil Solutions .I’m a management consultant. Marfil Solutions gives companies advice on their markets ,organization and processes .I interview clients ,identify problems andsuggest solutions.Mark Morning .My name’s Mark Jenkins ,I’m a sales rep for Soap Heaven ,I visit customers and leave product samples .I look for new customers ,and I support mycompany’s customer service department.Kostas Hello ,I’m Kostas Hadavas .I’m the personal assistant to the managingdirector of a company called Athens Daily Menu ,which provides catering services .I arrange the MD’s travel and accommodation for business trips ,I organise hismeetings, and I deal with correspondence.Suzanne Good morning .My name’s Suzanne Wilkes .I’m the chief financial officerof a company ,P&B Europe ,which designs gadgets and gifts .I’m responsible for the company’s accounts ,I advise the managing director on financial matters ,and Icontrol the money that comes in and goes out.Carmen Hello ,I’m C armen Selles ,I’m t he quality manager in a company that produces car seats and interiors .I arrange and carry out tests of our products and I dealwith customers’ complaints .Oh ,the name of the company is CarSpek.1.2 What does your job involve?I Hello .May I introduce myself? My name’s Ian and I work in the Asia-Pacificdivision.H Nice to meet you ,Ian. .My name’s Henry and this is my colleague, Sarah.S Hello, Ian .Do you work in the Sydney office?I No, not at the moment .My boss is in Sydney .But I’m based in Singapore.H Look! There’s Michelle over there .She’s based somewhere in Asia .I can’t remember where exactly .Do you know her?I Yes, we’re on the same project this year .She’s in Singapore ,too .H Ah, lucky you .She’s really beautiful-and clever too.I Yes, I know .It’s a real pleasure to work with her.S Well, I think I’ll leave you boys to discuss….work.H Oh ,Sarah ,you’re not jealous ,are you?S No ,I’m not…Michelle ,how lovely it is to see you again.1.3 What does your job involve?I What’s your name?K Kostas Hadavas.I How do you spell your surname?K H-A-D-A-V-A-S.I What do you do?K I’m the personal assistant to the managing director of Athens Daily Menu.I Who’s the managing director?K His name’s Georgos Solomos.I What does your job involve?K I deal with clients ,and I organise meetings and events.I Do you write reports too?K Yes, I often write reports and memos for our staff.I Do you work only in the Athens area?K No ,we don’t .We work in other parts of Greece too.I How do people react to you, man, doing this job?K Sometimes they are surprised ,but it isn’t usually a problem at all.I Do you like your job?K Yes ,I like it a lot.I Why do you like it?K Because I’m always busy, and because of the variety of things I do.Module 22.1 New projectsV HelloS Hi ,Vicky.V Hi, darling .How are things in Brazil?S Pretty good , And with you?V Fine.Where are you calling from?S My hotel in Fortaleza.It’s on the north-east coast.V Is it nice there?S Yes,the scenery is amazing.V And what are you doing in Fortaleza?S I’m woking on the plans for the shopping centre.What are you doing right now?V Oh,it’s sunny today,so I’m working in the garden.S And what are the children doing?V They’re watching TV.No,that’s not right .Tommy’s playing on his computer,and Emma’s with her friends,I think.S Good.And are you doing anything nice this weekend…2.2 Arranging a meetingD Dave Prakash.M Hi,Dave,it’s Martina.Listen,I need to discuss the designs for the new R300series with you.When can we meet?D I can’t make it today,I’ve got meetings all day.How about Monday morning?M I’m visiting the new plant on Monday morning ,but the afternoon is OK.D I’m probably taking time off in the afternoon,acturally.M Ok.Let me see…are you free on Thursday?D No,I’m visiting clients on Thursday morning,and I’m flying to Prague on Thursday afternoon.M Are you going to the trade fair?D Yes,that’s on Friday morning.I’m coming back on Friday afternoon. ,Look,whatabout Tuesday,for lunch?M No,I’m meeting the sales team on Tuesday and it’s an all-day thing.That leaves Wednesday.D Wednesday looks OK at the moment,but don’t forget the strategy meeing at 10o’clock.M Oh,that’s right,I’m going to that too.But I’m free after that.How does 12.30 sound?We could have lunch.D Great,we can talk and eat on Wednesday.Now I must run.I’ve got a meeting withthe Finance Director.2.3Arranging a meetingB Felix,are we planning to go to the New Directions Book Fair this year?F Yes ,I think so.It’s always a good event.We usually make lots of new contacts .When is it?B It’s in June this year .It’s on Thursday and Friday the 21st and 22nd.F Oh,just a second.Aren’t we going to Helsinki that week?B No,the Helsinki conference is in July.F Oh yes,that’s right.Fine,let’s go to the Book Fair.B There’s a special reception on the 21st.F Is it an lunchtime?B No,it’s in the evening an 8 o’clock.F Sounds great!Can you get everything organised?B No problem.I’ll confirm our attendance.Module 33.1Our guest today on ‘songs of my life’ is the entrepreneur Martha Lane Fox ,ofthe massively successful company lastminute..With her business partner,Brent Hoberman,Martha Lane Fox started lastminute. in Brent’s living room.The idea was simple-a website selling late flights and late hotel bookings.The company grew very quickly and expanded from the UK into France,Germany and Sweden.They bought othertravel companies,and after six years they had 1,400 stminute. wentpublic in 2000,and the shares in the company increased their value by 40 per centin two days.Martha Lane Fox left the company in 2003.True to her entrepreneurialspirit ,she wanted to start more new companies .Martha,it’s a pleasure to have you here in the studio…3.2 Company structureParker Electronix is based in Fleet,in the south of England.We are leaders inhardware and software solutions for satellite technology.My uncle ,John Parker,founded the company in the 1960s.Our lastest product is a new program foroptical instruments for the European Space Agency.Our engineers are involved in all of the stages of a project ,from planning to the final performance validation .Theindustrial department ,supervised by Gerhard Kulzer,provides regular certifiedtraining for its staff.The R&D activities,supervised by Ross Benton,are essentialfor all future applications .We have a workforce of 60 employees and a turnover of$7.5 million ,Now,let me introduce Arnaud Gamage ,our contracts &purchasing managing .Arnaud will explain to you…3.3Company structure…and now I would like to turn to the final section of the report. As you cansee ,last year was an excellent year in production .The first two quarters were rather slow ,but as a result of new orders from Asia ,our production rose dramatically inthe third and fourth quarter .This situation was reflected ,of course ,in our sales for last year.We started the year in a strong position,but in the second quarterworldwide sales fell sharply.This was a result of the high price of oil.However ,as I mentioned earlier,new orders from Asia meant that sales went up to their previous level by the end of the year.Looking now at the share price ,I am d elighted to announce that last year was also an excellent year in this respect.The share price rosesteadily for the first two quarters ,and it remained steady at its maximum for therest of the year ,All in all ,last year was a very positive year…3.4 Exam spotlight,Listening Test Part One1M Hello ,Janet. Did you send those letters to our Italian suppliers?F Yes,I sent them on 13 June.Let me check….No,sorry.I sent them on the 14th.M Great,thanks.2M1 The new management have decided to invest in staff training.M2 Oh,really?I knew nothing about that.What do they want us to do?M1 They want us to improve our performance when presenting and negotiating,andmake the most of our computer skills.Somebody has complained that our computers are out of date and so are our skills!M1 Yes,I think they’re right .Personally,I need to work on how to prepare my presentations.M1 Me too.Let’s start with presentation skills,then.3This is the answering machine for Benton Factory Outlet.We are open Monday toWednesday from 9.00am to 6.15pm.On Thursday and Friday we are open from 9.00am to7.15pm.We are closed on Saturday and Sunday.4F1 Here are the P&W logos the agency has just sent.F2 Mm,let me see…I like the colours…F1 What about the shapes?F2 I’m not very keen on squares or rectangles.F1 So,do you prefer this one?F2 Yes,the circle is nice.5M1 Our booking for the Magic Children Expo has been confirmed.M2 Excellent!Now we have to organise the stand.By the way,where exactly is thestand?M1 Let me have a look.I’ve got the fax here.It’s number 18 in Hall J.M2 Ah,that’s the same hall as last year.M1 Yes,but last year our stand was number 80.6M1 The exhibition went better than last year.M2 Yeah,I’m really glad.It was a great success-especially for us.M1 There were more people than last year.I’ve got the figures-yes,15,312.That’sa lot more than last year.7The sales were very good in December.Then we saw the usual decrease in Januaryand February,and we recovered a bit in March.8F Hello,this is Jane Howell from Conference Room number 4.M How can I help you,Ms Howell?F We a sked for 120 bottles of water,one for each delegate at our meeting,but there are only 100.Could you send us 20 more?M Do you prefer sparkling or still water?F Still,please.M I’ll send them to you immediately.F Thanks a lot .Bye.M Bye.Module 44.1 Views on import controlsPresenter The crisis over clothing imports is still hitting the headlines,andwe spoke to some o f the people involved.In Portugal,Joao da Silva owns a small factoryin Aveiro.Joao Look,I can’t see any problem with these import controls.The European Union should protect European industry-people like me and my factory workers.We can’t produce clothing at the prices the Chinese charge.I employ a small number of people ,it’s true,but they depend on me.Where else could they work around here?My message to Mr Mandelson is this:stop the Chinese imports,support European producers.Presenter But it’s a different message from the retail clothing chain Tulip.Listen to what Dagmar Rasmussen has to say.Dagmar We in the retail trade really think we should import garments from China ,or from Malaysia,or from any country that can supply us at a good price .Why shouldthe European Union tell us where and how to do business?We are not at all happy with this situation .Our shops could be almost completely empty next week.What are wegoing to say to our customers?The European Trade Commissioner should act at once,and permit the clothes to leave the warehouses and to stock our shops.Really ,this can’t go on!4.2 Views on import controlsNewsreader1 And now for the business news from Susan Fleming.Newsreader2 Today’s headline is that China and the European Union have just announced that an end to the clothing blockade has been agreed .Millions of fashion items are sitting in ports around Europe ,where they have been since import restrictions were introduced in June .Today,however,both sides in the dispute,have reached an agreement,and the clothes,will be in the shops soon,The EU will acceptall of the 80 million items.However,only 50 per cent of these items are part of this year’s imports.The other 50 per cent will be part of next import quotas.China agreed to this solution ,which is a compromise on both sides.The agreement is a victoryfor Peter Mandelson,the EU trade commissioner.Newsreader1 And on the stock exchange…4.3 Views on import controlsR Wates’Office Supplies Ltd,can I help you?C Hello,I’d like to speak to Mariah Keaton,please?R Who’s calling.please?C This is Jane Barrett,of Bryant&Sons.R I’m afraid Ms Keaton is not in her office at the moment .Would you like to leavea message?C Yes,I would.Our order has arrived ,and you’ve sent the wrong items.We orderedthree boxes of A4 paper,five printer cartridges,two boxes of pencils,and four boxes of pens .You sent us two boxes of A5 paper ,the wrong printer cartridges,only onebox of pencils ,and no pens.R I see.Which printer cartridges did you order?C The code is HP92274A.R And which did you receive?C The code on the ones we received is FO26ND.R Ok,Ms Barrett,I’ll ask Ms Keaton to call you when she gets back.Does she haveyour number?C I think so.But I’ll give it to you all the same.It’s 0573 764812.R Can I say that back to you? 0573 764812.C That’s right.R I’ll pass your message on to Ms Keaton.C Thank you.Goodbye.4.4 Views on import controlsN Westlaine Pharmaceuticals.S Hello.I’d like to speak to Natalia Marin,please.N Speaking.S Hi,Natalia.It’s sven.I need your budget figures for the report.Can you email them to me?N They’re not ready yet,I’m afraid .I’d like to check them again.Some of thefigures aren’t quite right.S When do you think they’ll be ready?N I’m working them now,I’ll send them to you this afternoon.Is four o’clock alright?S Yes,that’s fine.I’ll write the report tomorrow morning.N Oh,by the way,Margareta is leaving next week.We’re having a little party tomorrow afternoon.Would you like to come?S Yes,I’d love to.What time?N Half past three.S Great.I’ll see you tomorrow.Bye.4.5 Telephone messages1M Good morning.Coud I speak to Mr Aitken,please?F I’m afraid he’s not in the office today.Can I take a message?M Just tell him Cailin called.F Could you spell your name,please?M Sure,it’s C-A-I-L-I-N.F Thanks so much.2F And your address is ?M 27,Mendip Road.F 27 Pendip. RoadM No,M for Madrid.Mendip.3M Hi,Sue.Can you call me back on 98 983 988?F Let me just check that-98 983 988?M Yes.Can you call me back right now,please?4F And when is the delivery due?M On the 23nd.F Did you say the 21st?M Sorry?F Do you mean the 21st,2-1,or the 23rd,2-3?M Oh I see.The 23rd,2-3.The 23rd of June.4.6 Telephone messages1R Reid ,Whelan and Blake.C Hello,I’d like to speak to Ms Chandra.R I’m afraid she’s not in today .Can I take a message?C Yes,this is Joe Panetta,from AS Associates.R I’m sorry,Panetta…is that P-A-N-E-doubleT-A?C Yes,that’s right.R And you’re from AS…C ..AssociatesR Thank you.So what’s the message,Mr Panetta?C I’m calling about the brochure Ms Chandra wanted.Can you tell her that our newbrochure is coming out in two weeks’time?Would she like to wait for that one rather than receive the old one now?R I’m sorry,did you say two days or two weeks?C Two weeks.Could you ask Ms Chandra to phone me and confirm which one she wants?R Yes,of course.Does she have your number?C I’ll give it to you.It’s 0632 158431.R Alright,Mr Panetta,I’ll pass your message on to Ms Chandra.C Thanks.R You’re welcome.bye.2R Reid ,Whelan and Blake.C Hello,can I speak to Mr Horbaczewski?R I’m afraid he’s off sick.Would you like to leave a message?C Yes,my name is Bob Davis.R Could you spell your surname,please?C Sure.D-A-V-I-S.R And what is the message?C I need a copy of my tax form for last year.Could you ask Mr Horbaczewski to emaila copy to me,please?R Certainly.Does he have your email address?C I’m not sure.I’ll give it to you anyway.It’s BD dot Davis,at hotmail dot .R All right,Mr Davis.I’ll give your message to Mr Horbaczewski.C Thank you very much .R Not at all.Goodbye.3R Reid ,Whelan and Blake.C Hello,is Maria Peters in today?R She is ,yes ,but she’s in a meeting at the moment.Can I take a message?C Yes,this is Sigrid Junge,from Hofmann GmbH.R I’m sorry,could you spell your name ,please?C Alright.Sigrid S-I-G-R-I-D-,Junge J-U-N-G-E.R And what was the name of the company?C Hofmann,that’s H-O-F-M-A-N-N-,G-M-B-H.R Thank you.Now what is the message?C I can’t fly to London on 17 April .There are no places available.But I can comeon the 18th .Could you ask Maria to confirm that she can see me on the 18th?R Yes,of course.Does she have your number?C Yes,she does.R All right,Ms Junge,I’ll give your message to Mrs Peters.C Thanks.R You’re welcome.Goodbye.4R Reid,Whelan and Blake.C Hello,I’d like to speak to Mr Dando.R His line;s engaged.Would you like to wait?C Yes ,please…R Hello,caller,I’m afraid the line is still busy.C Can I leave a message?R Certainly.What is the message?C Could you tell him that I have accepted the first offer?R You’ve accepted the first offer.OK.And could you give me your name ,please?C Oh ,yes,of course.Martin Kraemer.Thant’s K-R-A-E-M-E-R.R Thank you.I’ll give Mr Dando your message.C Thank you.4.7 Telephone messages1Gabrielle Hello,Roberto?It’s Gabrielle.Can you tell me w hen t he goods are arriving? Roberto Well,they’re leaving on 16 Feburary,and the journey takes three days .Ifeverything goes well,you’ll have them on the 19th.2Personnel officer Good afternoon,Personnel.Caller Oh,please excuse me ,I think I must have the wrong extension. I wanted tospeak to the production manager.Could you tell me her extension number ,please?Personnel officer Certainly,it’s 2319.But she’s not in her office at the moment.She’s having a lunch meeting with the managing director.3Krystof Krystof Griva s’s office. I can’t come to the phone at the moment. Please leave a message,and I’ll get back to you as soon as I can.Berndt Yeah,Krystof,it’s Berndt.The time is now one o’clock.Look,I won’t be able to make our 2.30 meeting.Can we make it a bit later-4.30 perhaps?4.8 Exam spotlight ,Speaking Test Part OneE Good afternoon.C1 and C2 Good afternoon.E My name’s Heather Barras and this is my colleague,Sharon Hutchinson.She will be listening to us.Now ,could I have your mark sheets,please?C1 Yes,here you are.C2 Here you are.E Thank you.Right .So,what’s your name?C1 My name is Christine Benferrhat.E How do you spell your surname?C1 It’s B-E-N-F-E-R-R-H-A-T.E And where are you from,Christine?C1 I’m from Brittany,in France.E And what’s your name?C2 M y name’s Joao Cordeiro and I’m from Portugal.E Joao,do you work or study in Portugal?C2 I work for an advertising company and I attend evening classes in English.E And you,Christine,do you work or study in Brittany?C1I finished school last year. I have a new job near Paris. I work for a multinational company.E And do you like your new job?C1 Yes,I like it a lot. I like speaking English with my colleagues and our customers.E And what about you,Joao?Do you like your work?C2 Yes, I like it very much. I like working with creative people.E OK.Christine,what do you do in your spare time?C1 I don’t have much spare time,but I like reading,listening to the music and Ilike swimming .When I go back to Brittany ,I also like windsurfing.E And you,Joao,do you have any hobbies?C2 Yes,I like taking photos. I have a new digital camera and I like taking pitureof towns. I also like going to the cinema and I visit art exhibitions .There area lot in Lisbon.E Do you think it’s better to live in a small town or big city?C2 I prefer big cities.It’s exciting and there’s a lot to do.E Do you agree,Christine?C1 No,I don’t agree with him. I live near Paris,but that’s because of my work.I would prefer to live in smaller town,like my home town in Brittany.Maybe becauseI like the sea.E Thank you.That’s the end of Part One of the Speaking Test.Module 55.1 Career changesP Excuse me.Could you pass me a plate?A Sure…You’re Petra Schein,aren’t you?P Yes, I am.A I thought so. You probably won’t remember me,but I came for an interview for an accountancy job with you about three years ago.P Yes,Alex,isn’t it?Belanger.A That’s right.P I seem to remember that one of your hobbies was photography.It was a real passion.A You do have a good memory!P So what happended?We offered you a job,but you went to work for our competitors–Deutsche Bank,I seem to remember.A The conditions they gave me were better, I’m sorry to say.P I can understand that.So, are you still working there?A No,I’ve given up banking altogether. I worked for Deutsche Bank for a little more than two years,but I didn’t like the job.There was too much competition among the employees,and I didn’t really like that.P Well,sometimes you have to be competitive if you want to make a progress.A I know,it wasn’t for me.P So,what do you do now?A I have become a professional photographer.P You know,that doesn’t surprise me .Are you in any particular sector?A I take portrait photos. I’ve just bought a studio,and I’m creating a libraryof photos,which I’m going to punish on my website.P You must give me your web address.A Better than that, I can give you my b usiness card…And what about you?Are you stillin human resources?P Yes ,I am.. I’ve moved to the head office,and I’m the manager there.So now I’m even busier than ever…5.2 Career changesF Hello.It’s nice to see you again.You’re looking well.B Thanks !I’m well. I’ve just come back from the Turin Book Fair.F Ah!One of your favourite events.How did it go?B Oh,the fair was quite a success.We had a lot of interest in a new series of science titles that we’ve published.And I met up with some old friends.Do you rememberNuno,from Lisbon?Yes,all in all ,it was very pleasant.And I do enjoy Italian food.F It’s delicious,isn’t it?Well then ,Berndt,has this been a good year for you?B Yes,it has.We’ve done really well in Western Europe-we’ve sold more books than ever before.And we’ve started distributing in countries in Eastern Europe aswell-for example ,in Poland and Hungary.Poland is doing very well.The demand forour books has been almost as high as in Spain and Portugal.F That’s great! I can see you’ve been very busy.B Well ,of course!You know me.F So,what’s next then? I’m sure you’ve got something new planned.B Well,we’re going to move the actual printing to Slovakia.We have a new contract with a pri nting company in Bratislava.They’re going to take over about 80 per cent of our book printing next year.It’s going to cut our costs considerably,I hope.F What a coincidence! I’ve just been to Bratislava.B Well, I’m going to be there next month. I’m going to discuss the contract withthe printers.And after that, I think I’m going to take a few day’s holiday. It’s been a very busy year.5.3 Negotiating a bank loanBM O K,well, I’ve got all the paperwork here for your loan application .Everything seems to be in order.Let’s just have a look at your business plan.Perhaps you could tell me about your ideas?JH Yes,of course.We plan to make fruit drinks,from 100 per cent fruit-no extrasugar,or additives or ‘E’ numbers.At the moment,we’ve only got a couple of flavours,strawberry and pear,but we want to expand our range to include more flavours.BM Y ou say that you’ve got some f lavours.Have you already started making and selling your drinks?JH Only on a small scale,but they’re selling really well and we can’t keep up with demand.BM Right,so why exactly do you want a loan?Are you going to expand your range orincrease you production?JH Well,both,we hope.BM And how do you plan to sell the drinks?Direct to the public?JH No,we’re going to sell through other companies.You know,in cafés,snack bars,at outlets in airports and railway stations.We’ve already had talks with the catering company that runs the ‘Travel Snack’chain.They’re going to stock our drinks intheir main outlets/BM And are you going to be able to expand quickly?JH I think so,because we’re going to keep everything simple.We plan to use the same basic plastic bottles that we’ve used until now,and we’re going to use the fruitthat is easily available locally.Our production process is very simple too.BM OK,what about your market?Who do you think is going to be your main market?JH So far most of our customers have been young people-you know,students,teenagers,people who are interested in drinking something healthy and natural .So we’re going to try to consolidate that market. I don’t think it’s a good idea to change our strategy at the moment.BM What kind of marketing have you done?JH A friend of ours has designed a great website for us,and I think we’re going to focus on the Internet for the moment.BM OK,so let’s look at these figures in more detail…Module 66.1 Flight problems1We got to the airport 30 minutes before the plane was due to take off,and we wentstraight to the check-in desk.First,the man at the desk said that the plane wasalready full because the flight was overbooked ,so we couldn’t get on.But then he changed his story.He said there were empty seats on the plane,but wewere late and the check-in desk was closed.So we missed our plane and we had to buy two tickets for another flight.You see,if the flight is overbooked,they give youa seat on a later one-but if you arrive late,you lose your money. I bet the man atthe desk was lying.2I called the airline to ask if my flight was on time ,and the man said that theremight be a delay because of the snow,But when I arrived at the airport ,there wereno flights.The woman at the information desk told me to go back to my hotel andwait.She said they were going to close the airport,and she didn’t know for how long.3I couldn’t complain about anything.The airline sent a taxi to collect me from myhotel.At the airport,they took me s traight to the desk to check my c ase in. I didn’t have to wait.Then they let me sit in the First Class Lounge,even though I didn’ｔhave a first class ticket.The woman i n the lounge said she would bring me some food from the buffet if I was hungry .Then ,when it was time to go ,they pushed mywheelchair all the way to my seat on the plane ,And during the flight,they couldn’t do enough for me.4There’s one every week.If it’s not the baggage handlers,it’s the flight attendants,or even the pilots .The last time I travelled,it was the air trafficcontrollers.Oh ,but they weren’t stopping for the whole day,just for four hours,just long enough to cause absolute chaos .The announcement said there wouldbe no cancellations that day ,only delays.But that meant that I missed my connecting flight in Frankfurt and had to fly out to Chile the following day.6.2 At the hotel1R Good afternoon.Carlton Hotel.How may I help you?G Yes,hello. I’m phoning to check if my online booking went through . I haven’t received any confirmation.R When did you make your booking?G Last Tuesday,the 14th.R Could I have your name,please?G Yes,it’ｓ Johanson.。
新编剑桥商务英语初级(第3版)
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• business n. 工商企业；商行；商业 • technique n. 技巧，技能 • cross-cultural adj. 跨文化的 • presentation n. 口头报告，陈述，叙述 • public speaking 演说，演讲 • consultant n. 顾问 • consultancy n. 咨询公司 • workplace n. 工作场所，办公场所 • run vt. 开办（课程/ 讲习班）
• run vt. 开办（课程/ 讲习班） • 3种常用的释义 • 1 跑， 跑步 • The cat ran away. • 2 经营,管理 • The manager runs his business very well. • 3 开办 （与第2种含义相近） • She runs courses and workshop for
• Personnel Manager/Human Resources(HR)
Manager 人事经理 • Chief Accountant 总会计师 • Sales Manager 销售经理 • Marketing Manager 营销经理 • Public Relations Manager 公关经理 • Advertising Manager 广告经理 • Works/Factory/Production Manager 生产经 理 • Purchasing Manager 采购经理 • After-sales Manager 售后经理
• Homework: write a short passage according the title
• Managing Director/ General Manager 总经理 • CEO: Chief Executive Officer 执行总裁，首席执
Module 10 剑桥商务英语
Business dressing for women are suits and sensible heeled shoes. Business dressing for men are leather shoes and the clothes with ties.
Punctuality is a virtue and try to practice it especially in the business world. Less gestures and more eyes contact. Gifts are always appreciated . Giving or Saving face/show due respect for one’s feelings(给面子） After meeting, there is a dinner together. Seating arrangement.
Conclusion
Chinese business manners include:
Dressing
Movement
Words
Understanding of the Chinese culture
Receive an invitation letter
1. Find out the important information 2. Look at the end of the letter (R.S.V.P) 3. Check your schedule to decide
What makes a good leader? Motivate people Value employees Get good results
Module 10剑桥BEC商务英语 中级 课件 答案 词汇
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go-ahead n. 许可，放行信号，进取心 Structural issues 结构上的问题 Office furniture 办公家具 Recruitment agency 职业介绍所，招聘代理机构， 亦作employment agency Gantt Chart 甘特图[一种图形化地概述项目活动 及进度情况的水平方向的条状图] Concert venue [演唱会]演出场地 Badge n. 徽章 Tour n. 巡回演出 Basic package 基本组合 Update n. 更新信息，最新信息 Merchandise budget 宣传品预算
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Fan club 歌/影迷俱乐部，发烧友俱乐部 Studio album n. 唱片专辑 Fan base 发烧友群体，歌/影迷群体 Music review 音乐评论 Record label 唱片制作公司名称 Star rating 评分等级，星级评分 Phenomenal adj. 显著的，不寻常的，惊人的， 杰出的；现象的；感觉得到的 Core fans 铁杆发烧友，铁杆歌/影迷 Funk n. 乡土爵士乐，以旋律性与节奏感著称 Funk guitar 放克吉他，以旋律性与节奏感著称
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Golden rule 准则，指导原则 Keen adj. 精明，渴望，热心 Professional development 专业发展，职业发展 Peer n. 同等地位的人，同事，同辈 Frustrated adj. 挫败的，失望的，失意的 Delegate vt. 分工 Build relationships 建立关系 Monitor performance 监督员工表现 Strategic adj. 战略层面的 Hands-on adj. 亲身实践的，事必躬亲的 Clone n. 克隆，复制品，翻版 Personal strength 个人的长处，强项
新编剑桥商务英语初级
《新编剑桥商务英语（初级）》Module 1§1.1 Business Topic World of work商务话题篇工作领域1、world of work字面意思：工作的世界2、world of work = job description工作领域-工作介绍PartⅠReading：Training and workshops培训与研讨会↓‖不可数seminar一、J&C Training Company is a company providing training for other businesses. Look at the courses J&C Training offers and tick the ones that you find interesting. Compare with apartner and explain why the courses interest you.J&C培训机构是一家为其他机构提供培训的公司。
查看J&C培训机构提供的课程，并就你感兴趣的课程打“√”。
与搭档比较一下，并说说为什么对这些课程感兴趣。
1、Selling techniques 销售技巧2、Health safety in the workplace 工作场所的健康与安全3、Cross-cultural communication 跨文化交际4、How to give effective presentations 如何做好口头报告5、Business English intensive courses如何通过互联网建立公司6、How to deal with difficult customers 如何应对挑剔的顾客7、How to set up a business through the Internet 如何通过互联网建立公司8、Public speaking 演讲9、Team building 团队建设10、Speed reading and memory supertraining快速阅读与记忆超能训练二、Match the job(1~4)with their definitions(A~D).将以下工作与A~D的解释连线。
初级商务英语Unit10
Unit 10Current projectPresent continuous1. ListeningThe Managing Director is getting up-to-date on the current projects of various departments. In some cases, they have no current projects, but have fixed plans for the future. As you listen, match the projects/plans with the departments. The first one has been done for you.请见附图一Listening TaskMD：OK, let’s have a look very briefly at the current departmental projects. Why don’t we start with EDP?EDP：We’re doing a user study for the installat ion of the new micros. So we’re talking to all the new users at the moment.MD：Right, what about Finance? I believe you are thinking of changing our accounting system.FM：Yes, that’s right. We’re having problems with the old system so we’re looking into a new accounting system.MD：Fine, let’s move on to Marketing. Are you working on any special projects? MM：Not really; but we are planning an advertising campaign for our new product. MD：Interesting. I look forward to seeing it. What about Production?PM：Well, as you know, we are currently installing the new automated assembly line. MD：Of course. You must be pretty busy. Personnel, what are you doing?PeM：We’re trying to recruit new young graduates at the moment.MD：How’s that going?PeM：Fine.MD：Well, the Administration Department are not represented here today. They are moving to new offices next week, so they’ve got their hands full. Research and Development are also very busy-they’re testing the new prototype. That just leaves Transport and Management Services. John?TM：The Transport Department is rationalizing the distribution network-so we’re hoping for some big cost cuts in the near future.MD：Good. And Management Services?MSM：Well, we haven’t got anything we’re working on just at the momen t but we are running a series of quality training seminars next month.MD：Right, that just about covers it.2. PresentationIn this extract, you heard the present continuous tense used in two ways:to indicate the present (and temporary) nature of the activityto indicate that a future plan is fixed (cannot be changed)To indicate the present (and temporary) nature of the activityWe are doing a user study at the moment.We are currently installing the new assembly line.Note: Time markers like: at the moment, currently, now are often used.To indicate that a future plan is fixed (cannot be changed)We are moving to new offices next week.We are running a series of quality training seminars next month.Note: We use the present continuous to mean a present fixed plan to do something in the future.3. Controlled practiceA. Complete the tapescript of a meeting by inserting the right form. Use each of the following verbs once:work on, find, run at, come, do, happen, plan, approach, teach, think, expand, manage MD：At the moment, the market _____ ____. So this is an opportunity we must take. Our advertising agency ____ ___ ____ a new campaign for next month. Now, what about Production?PM：Currently we ___ ___ ___ 75% capacity-so, that gives us some spare capacity. MD：Good, how ____ we ____ on staffing levels in the factory?PM：We ___ ___ it difficult to recruit technicians. There seems to be a shortage on the job market.MD：What ___ you ___ to do about it?PM：Well, we ___ ___ of using a recruitment agency. A chap from a local agency ___ ___ in to see me on Monday to talk about it.MD：Fine, what about cash flow? The upturn in the market is going to be a drain on cash. FM：That’s right. At the moment, we ___ ___ on an overdraft of about ₤85000. I can go and talk to the Bank Manager about it. We’ve always been a good customer.MD：Yes, do that as soon as possible. Finally, training. We’re going to need some more sales reps and technicians in production. What ____ ____ at the moment in training? TM：We ____ ____ a refresher sales course but we’ve got spare capacity…B. Sylvia Drake and Michael Moore are arranging a meeting to discuss next year’s sales budget. Look at their diaries for Monday to Wednesday and complete the conversation. 请见附图二、三pick up, have, show, give, go, discuss, workA：I’m afraid I can’t on Monday morning. I ________ Ms Patel around the plant. What about Monday afternoon?B：No, that’s no good for me. I __ a demonstration of the new software to the Marketing Manager.A：I ____ on the new promotion from about on Tuesday morning. But what about early Tuesday morning?B：No, that’s no possible, either. I _____ a breakfast meeting with Mr. Smith. I could make it in the afternoon.A：I _____ the new prototype from two till fo ur, and I don’t think there’s enough time after that. We __________ drinks with Jan at five, remember?B：Yes, that’s right. I’m looking forward to it. What about Wednesday afternoon, then? A：Sorry. I ________ Mr. Steiner at the airport at three.B：___________ you ________ to the sales meeting on Wednesday morning?A：Yes, I am.B：Well, have you anything planned after that? What about meeting when it’s finished?课文注释及词汇讲解：* current 现在的，当前的eg. a current project 现行计划current prices 市价[市场上的现行价格]current news 时事current expenses 日常费用* project 规划，方案；工程，项目eg. departmental projects 部门计划We have to give up our project for shortage of funds.因资金缺乏我们不得不放弃原方案。
剑桥商务英语(初级)课件：BEC Unit10
如果who, which 和that 不是关系从句中谓语动词 的主语，有时可以省略who, which 和that.
The seminar (that) I went to was well attended. 我 参加的研讨会出席人数很多。
（seminar 不是went 的主语）
其他描述人的形容词：
New words & Expressions
priority 优先权，优先处理的事 human interaction 人际互动 network 人脉关系网 entrepreneurship 企业家精神 strategic planning 战略规划 do without 没有… 也行 be/go over budget 超出预算 preferential rates 优惠价，特惠价
New words & Expressions
dress code 着装惯例，着装准则 local specialty 地方特产 recommend 推荐，介绍 Stirling 斯特灵（位于苏格兰中部） Bonn 波恩（德国城市） Belfast 贝尔法斯特（北爱尔兰首府） Copenhagen 哥本哈根（丹麦首都）
New words & Expressions
understanding 善解人意的 leadership potential 领导潜能 resolve disagreement 解决分歧 take responsibility for 对… 负责 inspiring 鼓舞人心的 agree on 对…取得一致意见 Chamber of Commerce 商会
别再穷于应付，要起领导作用！
10.1 Business Topic: Career Development 商务话题：职业发展
新编剑桥商务英语(初级)第三版
新编剑桥商务英语(初级)第三版新编剑桥商务英语Success with BECBEC-The New Business English Certificates Course 2022年.09新编剑桥商务英语(初级)教学大纲课程编号Course Number: 课程名称Course Name:商务英语课程教材Textbook:新编剑桥商务英语(第三版)经济科学出版社学时学分Studying Hour Credit: 48/3 新编剑桥商务英语(初级)教学大纲一、课程描述Course Description: 《商务英语》是为MBA学员开设的一门英语必修课程，旨在把国际商务活动和系统的英语语言知识以及技能培养密切结合在一起，培养适应经济全球化的高级工商管理人才。
本课程的设置是为了让学员通过学习商务英语能够适应并胜任与外贸、合资及外资相关的工作,从而提高他们的英语听、说、读、写、译的实际运用能力与跨文化交际能力。
新编剑桥商务英语(初级)教学大纲二、课程教学基本目标Course Objective: 1. 能听懂一般商务活动中的电话、产品展示、谈判、会议发言等，能基本把握言语者的态度和意图。
2. 能用基本正确的英语进行一般商务活动，如社交活动、展示产品和业务谈判，筹备商务会议，或作会议发言。
3. 能为读懂主要英语报刊、杂志有关商务活动的一般性报道和评论文章打好基础。
4. 能草拟或翻译一般性商务材料，包括公函、公务报告、简历和填写表格等。
新编剑桥商务英语(初级)教学大纲通过学习该课程，使学员能够了解、熟悉并掌握一些与商务有关的英语词汇、专业术语、表达方式以及一些商贸相关知识，能够运用所学的英语技能在商务环境中进行有效的交际与沟通，并知道怎样用英语处理商务中的一些事物和问题。
新编剑桥商务英语(初级)教学大纲三、教学内容__SM Business topic 1.1 World of work P6 Reading: training and workshops Listening: What does your job involve? Grammar: The present simple Adverbs and expressions of fequency Speaking: Work-life balance Business skills 1.2 Personal and professional details P10 Vocabulary: Meeting people Writing: Personal and professional profiles Vocabulary: job and work Reading: Employee of the Year Award Exam spotlight 1.3 BEC Preliminary Exam Format; Reading Test Format P141新编剑桥商务英语(初级)教学大纲M 2 Business topic 2.1 Work in progress P16 Listening: New projects Grammar: The present continuous Reading: Temping is learning Speaking: Temporary jobs Vocabulary: Hiring and firing Business skills Exam spotlight 2.2 Making 2.3 Writing arrangements P20 Test Format Listening: Arranging P24 ameeting‘ Writin g: Confirming a meeting Grammar: Prepositions of time: at, in, on Writing: Accepting an invitation新编剑桥商务英语(初级)教学大纲M 3 Business topic 3.1 Companybiography P26 Reading: The man behind McDonald S Grammar: The past simple Reading: Company profiles Speaking: Presenting yourcompany Business skills 3.2 Company performance P30 Vocabulary: What companies do Writing: Press release Listening: Company structure Vocabulary: Production, sales and share prices Reading: An agency built on proactive processes Exam spotlight 3.3 Listening Test Format; Listening Test: Part One P34新编剑桥商务英语(初级)教学大纲M Business topic Business skills Exam spotlight44.1 International business P36 Reading: Fashion industry crisis after EU import ban Listening: Views on import controls Speaking: Imported goods Grammar: Modal verbs: can/could/should Reading: business 2 business: global communication4.2 Business communications P40 Speaking: On the phone Writing: Dealing with complaints Grammar: will for offers and promises Listening: Telephone messages4.3 Speaking Test Format; Speaking Test: Part One P44新编剑桥商务英语(初级)教学大纲M 5 Business topic 5.1 Career choices P46 Reading: Escaping the rat race Vocabulary: Money expressions Grammar: The present perfect Listening: Career changes Business skills 5.2 Achievements and plans P50 Reading: In-company communication Writing: Progress reports Reading: Talking about results Grammar: going to Listening: Negotiating a bank loan Exam spotlight 5.3 Reading Test:Parts One to Three P54新编剑桥商务英语(初级)教学大纲M 6 Business topic 6.1 Business travel P56 Listening: Flight problems Grammar: Reported speech Reading: No card, no ticket Business skills 6.2 Travel arrangements P60 Vocabulary: Hotel amenities Writing: Booking enquiries Listening: At the hotel Listening: Arranging business travel Speaking: Making a booking Writing: Changes to flight details Exam spotlight 6.3 Writing Test: Part One P64 新编剑桥商务英语(初级)教学大纲四、教学安排Course Arrangements: 本学期计划学习6个单元，每个单元包括3个部分，共48个学时。
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Listening：What’s still to do
Exe. 2
Listening：What’s still to do
Exe. 3
Listening：What’s still to do
Exe. 4
Listening：What’s still to do
Exe. 6
Listening：The conference budget Exe. 7
Vocabulary
crossword puzzle 纵横字谜游戏 tuna n. 金枪鱼 charismatic adj. 超凡魅力的 dynamic adj. 有创新思想的 authoritative adj. 有威信的 disagreement n. 意见不合，分歧 discard v. 扔掉，弃置
Vocabulary：Collocations Exe.1
1. keynote speaker 主讲嘉宾 2. development agency 发展机构 3. new venture 新创企业，创业企业 4. enrolment form 报名表 5. multi-sectorial event 多领域事件 6. speaker’s fee 演讲费
Writing Test: Part Two Exe. 2
Writing Test: Part Two Exe. 3
Writing Test: Part Two Exe. 4
Writing Test: Part Two Exe. 5
知识回顾 Knowledge Review
祝您成功！
Grammar: Relative Clauses
Exe. 4
Grammar: Relative Clauses
Exe. 5
Grammar: Relative Clauses
Exe. 6
Grammar: Relative Clauses Exe. 7
Sometimes we can leave out who, which or that if it is not the subject of the verb.
which and that can both be used for things.
We also use the relative pronouns where and whose for places and possessives.
Grammar: Relative Clauses
Exe. 3
Listening：The conference budget Exe. 8
Speaking: Small Talk Exe. 1
Speaking: Saking: Small Talk Exe. 3
Speaking: Small Talk Exe. 5
10.1 Career Development 职业发展
Focus 学习重点
熟悉与职业发展相关的词汇 练习谈论与职业发展相关的话题 练习在听力和阅读过程中寻找具体信息 掌握定语从句的用法
Vocabulary
portfolio n. 文件夹，公事包 prioritise v. 给予……优先权 mind gymnastics 思维锻炼 relative clause 定语从句 relative pronoun 关系代词 workshop n. 研讨会 handout n. 上课老师发的印刷品 mediation class 沉思冥想课
Listening: Creativity and Leadership Exe. 1
Listening: Creativity and Leadership Exe. 2
10.2 Organising a Conference 组织会议
Focus 学习重点
熟悉与会议相关的词汇 练习在听力与阅读过程中寻找具体信息 练习讨论与会议相关的话题 掌握邀请函的写作方法
Reading: Business Skills Portfolio Exe.1
Reading: Business Skills Portfolio Exe.2
Grammar: Relative Clauses
who and that can both be used for people.
Listening: Offers and Invitations Exe. 7
Writing: Replying to an Invitation Exe. 9
Writing: Replying to an Invitation Exe. 10
10.3 Writing Test: Part Two Exe. 1