常用英语

提高餐厅员工英文水平，做到基本英文对话

步骤Procedures :

1．问候用语

（1）How do you do ? How are you ? 你好

（2）I am fine,thank you. And you ? 谢谢，我很好，你呢？

（3）Good morning早上好 Good afternoon下午好 Good evening晚上好（4）Welcome to our restaurant.欢迎光临我们餐厅

2．致谢用语及回答

（1）Thank you谢谢。

（2）Y ou are welcome 不用客气

（3）It’s my pleasure 我很荣幸/我很乐意

3．道歉的用语及回答

（1）I am sorry对不起

（2）Sorry to disturb you对不起打扰你了

（3）Excuse me对不起

（4）Sorry to have kept you waiting对不起让你久等了

（5）That’s all right好了没关系

4.恭贺用语

（1）congratulations恭喜，祝贺

（2）Have a good day 希望你有好的一天/祝你快乐

（3）Merry Christmas 圣诞快乐

（4）Happy new year 新年快乐

（5）Happy birthday 生日快乐

5．告别用语

（1）Good-bye 再见

（2）Hope to see you again 希望再次见到你

（3）Have a nice trip 祝你有一个旅程愉快。

（4）Good night 晚安

6．听不清客人的话

（1）I beg your pardon 请再说一遍

（2）Would you please speak a little more slowly?请问你可以说慢一点吗？7．迎接宾客

(1)Have you got a reservation?

你预定没有?

(2）Sorry the restaurant is full now. Could you please wait for a moment?

对不起,餐厅已满客. 请稍等片刻好吗?

(3) How many of you please?

请问几位?

(4) This way, please?

这边请!

(5)Will this table be all right?

这张桌子可以吗?

8.请客人点菜

(1) Are you ready to order now?

你准备点菜了吗?

(2)What would you like you to have? Would you like ……

你想吃点什么吗?

(3)Here is the meu.／wine list

这是菜单( 菜牌).（红酒牌）

(4)I am sorry. The dish has been sold out.

对不起, 这道菜已卖完了.

(5)May I suggest/recommend ……? It is very nice.

我可以推荐……这个菜味道很好.

(6)What would you like to have for your breakfast?

你想点什么早餐呢?

(7)How would you like your coffee, black of white?

你点的咖啡是淡还是浓?

(8)How could you like your eggs, sunny-side up or timed over?

你要的是单面还是双面

(9)Would you like your beef stake rare medium or well-done?

你的牛扒三成还是五成或者全熟?

(10)Take your time please?

请慢用!

(11)Anything to drink?

还要其它饮料吗?

(12)Y our order will be ready soon?

你点的菜马上就好!

9.餐间服务：

(1) Would you mind serving now?

你需要什么服务吗?

(2) Excuse me.

打扰了!

(3) Here is today’s special, dry fried prawn.

今天的特价菜是干炒大虾.

(4)Enjoy you meal(drink), sir.

慢慢吃(喝).

(5)Take care. The soup is very hot.

小心, 这汤很烫.

(6)Wait a moment, please.

请稍等!

(7)I’ll go and get it, right away. 我要赶时间,请尽快上菜.

(8)Sorry, it takes some time for fried fish.

对不起, 你点的鱼要花多一点时间.

(9)I’m sure everything will be all.

我肯定菜很快上齐.

(10)I’m sure everything will be all right. Next time you come.

我保证你下次来会更满意.

10.结帐

(1) How would you like pay your bill?

请问你怎样买单?

(2) Would you like to pay in cash or by credit card?

您是用信用卡或给现金结帐吗?

(3) Here is you bill.

这是你的帐单.

(4) Could you sign here . please?

请在这里签名,好吗?

(5) Here is your chang(credit card).

这是你的现金或信用卡.

（6）check bill（pay）买单

11. 送客:

(1)I hope you have enjoyed your dinner.

我希望你喜欢你的晚餐

(2) Thank you for coming

多谢你的光临

(3) welcome to come again Good-bye

欢迎下次再来一再见!

12常用英语单词汇总

白粥congee 早餐券breakfast tick 鸡肉chicken 物超所值it is delicious and worth a try Spicy（hot）辣薯条French fried 竹筒bamboo tube 虾仁shrimp 套餐set meal

沙律salad 水果fruit 罗宋汤russian bortsch 红酒red wine 三文鱼刺身salmon sashimi

蘑菇mushroom 牛肉beef 鸭胸duck breast 蔬菜vegetable 凯撒沙律ceasar salad

凯撒汁casar 千岛汁thousand island sauce 油醋汁oil vinegar 法汁french

哈利南瓜忌廉汤harry pumpkin cream soup 牛尾汤ox-tail soup 粟米忌廉汤corn cream soup 酥皮汤（三文鱼，海鲜，杂菇）puff pastry soup（salmon，seafood，mushroom）

每日例汤daily soup 果木牛扒fruit wood smoked steak 烧烤风格BBQ style

意粉spaghetti 米饭rice 牛扒steak 大蒜garlic 猪扒pork chop 黑椒汁black pepper 烧汁gravy 香草汁vanilla 洋葱汁onion 橄榄油olive oil 柠檬汁lemon sauce 披萨pizza

海鲜seafood 番茄tomato 土豆potato 豆子bean 吞拿鱼tuna 肉酱Bolognese 公司三文治club sandwich 火腿蛋三文治ham and egg sandwich 法兰西多士french toast 香烤鸡中翼Deep fried chicken wing 照烧鳗鱼teriyaki eel 八爪鱼octopus 咸猪手pork knuckle 骨头bone 多春鱼capelin 炸洋葱圈fried onion ring 芥末青瓜cucumber with wasabi 石窝pot 排骨rib 咖喱牛肉curry beef 铁板牛肋条乌冬面fried udon with beef in sizzle plate