外文翻译--用港口物流及供应链管理方法来评价港口绩效(节选)

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港口物流绩效评价体系研究

港口物流绩效评价体系研究

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港口的效率及国际贸易:港口的效率作为一个决定性的海洋运输成本【外文翻译】

港口的效率及国际贸易:港口的效率作为一个决定性的海洋运输成本【外文翻译】

外文翻译原文Port Efficiency and International Trade: Port Efficiency as a Determinant ofMaritime Transport CostsMaterial Source: Maritime Economics & Logistics(2003) 5 Author: Ricardo J Sánchez and Gordon WilmsmeierRicardo J Sánchez, Jan Hoffmann, Alejandro Micco, Georgina V Pizzolitto, Martín Sgut and Gordon WilmsmeierAustral University, ArgentinaEconomic Commission for Latin American and the Caribbean, Santiago, Chile Inter-American Development Bank, Washington, USA. E-mail: ricardo.sanchez@AbstractThis paper examines the determinants of waterborne transport costs, with particular emphasis on the efficiency at port level. Its main contribution is (1) to generate statistically quantifiable measures of port efficiency from a survey of Latin American common user ports, and (2) to estimate a model of waterborne transport costs, including the previously generated port efficiency measures as explanatory variables. In order to incorporate different port efficiency measures from the survey, we use principal component analysis (PCA). Our estimations show that the specified variables in the model explain a great proportion of the change in waterborne transport costs. With regard to port efficiency, the result is especially important for one of the port efficiency measures obtained through PCA with an estimated elasticity equivalent to that of distance. Other explanatory variables which show to be statistically significant are the monthly liner service availability, distance, and the goods' value per ton. The conclusions are relevant for policy makers as they show and quantify that port efficiency is a relevant determinant of a country's competitiveness – and in this respect, there still exist big differences among Latin American countries. Unlike most other relevant variables, port efficiency can be influenced by public policies.Keywords: Port efficiency, multivariate analysis, freight costs, Latin America INTRUCTION: MARITIME TRANSPORT COSTS AND INTERNATIONAL TRADEThe paper is organised as follows: This chapter contains a general introduction that looks at the relation between transport costs and international trade. In the second chapter, principal components are computed from a Latin American Port survey. The third chapter describes the model and the estimation results, followed by the conclusion and interpretation of results.The impact of the costs of transport on foreign trade and economic developmentImprovements in international transport services are one of the main features of economic globalisation. Together with progress in telematics, standardisation and trade liberalisation, faster, more reliable and cheaper transport services are contributing to the integration of production processes at the global level.International freight has an impact on trade similar to customs tariffs or the exchange rate: a reduction in the costs of transport directly stimulates exports and imports, just as an increase in the exchange rate (the rate at which the national currency may be exchanged against another) makes exports more competitive, and a reduction in national customs tariffs lowers the costs of imports. Spurred by trade liberalisation, customs tariffs have dropped to levels where in many cases any additional reduction would now no longer have a significant impact. It is perhaps for that reason that new and interesting studies have been published in recent years analysing the impact of transport costs on trade patterns and globalised production (see for example Kumar and Hoffmann (2002) for a literature overview).The impact on tradeThe price of the vast majority of traded goods is exogenous for developing countries. If the shipping of imports becomes more expensive, higher prices ensue as a result of the increased cost of imported goods; in the case of intermediate and capital goods, this also increases the costs of local production. If exports become dearer to ship, the result is a drop in earnings for the exporting country or simply the loss of a market, depending on the elasticity of demand and the availability of substitutes. Econometric estimates suggest that the doubling of an individual country's transport costs leads to a drop in its trade of 80% or even more (Hummels, 2000; Limao and Venables, 2001).Quality versus costsAs with goods, the production of transport services is also subject to the impact of technological advances. With the use of new information and communication technologies, improvements in infrastructure, and by taking advantage of the growing rate of containerisation, today the same freight and insurance per tonne of cargo can buy a quicker, more reliable service with less variation in delivery time than a decade ago.In addition, it is worth noting that greater commercial demands as regards speed have at the same time given rise to an increase in the share of air transport as compared to maritime transport, and may entail an increase in the average cost of international transport. The fact that the average cost of freight and insurance rose worldwide in the 1990s (see Table 1) should not be interpreted as a worsening of the international transport system, but rather as a reflection of greater use of air transport and improvements in other transport services. Equivalently, when interpreting the regression results presented later in this paper, improved port efficiency does not necessarily imply lower transport costs, as the user may be required to pay for the improved service.Direct impacts versus indirect impactsThe distance separating countries impacts on trade between them in different ways. The main models used to explain international trade flows can be described as 'gravitational': countries trade with one another depending on their patterns of production, income, and whether they belong to economic blocs, with the distance between them also having some bearing. That gives an advantage to countries located in the 'center of gravity', and hence the name of the model. There is an assumption of a close link between distance and transport costs, which would explain why countries closer to one another trade more than with countries further away. In practice, distance may also have a bearing on other characteristics of countries, which leads them to trade more. For instance, countries located nearer to one another tend to have more similar histories, cultures and languages.Most importantly, geographical closeness provides scope for alternative modes of transport to sea and air, thereby boosting competition and reducing prices for services. In other words, shorter distances entail lower costs and more trade. Increased trade in turn makes for economies of scale, leading to even further reductions in transport costs. In the case of intra-Latin American seaborne trade, a partial correlation coefficient of -0.463 is calculated between distance and the volume of bilateral trade, with a coefficient of +0.178 between distance and the costsof transport per ton. In other words, distance has its own bearings on trade and should not be taken only as a proxy for transport costs.Latin America's foreign tradeIn terms of volume (tonnes), trade using air transport accounts for barely 0.1–0.6% of the foreign trade conducted by the countries of Latin America; in terms of value (USD), however, this mode represents anywhere between 8% and 21% (Table 2). The table also indicates that sea- and airborne transport are used particularly in foreign trade conducted by Argentina, Brazil, Chile, Colombia, and Peru, while in Mexico (significant trade with the United States) and Uruguay (significant trade with Brazil and Argentina), the overland mode plays a relatively greater role.Air transport's share is higher in long-distance trade; accordingly, although total trade decreases with distance, there is virtually zero correlation (-0.001) between distance and the volume of airborne trade (estimate for intra-Latin American trade).Transport costs of intra-Latin American tradeFor the 10 countries included in Table 3, Chilean exports to Uruguay have the highest transport costs as a percentage of the value of trade, followed by Ecuador's exports to Uruguay and Paraguay's to Ecuador. On average, the country with the highest transport costs for its imports from other Latin American countries is Ecuador, followed by Chile. Trade between Paraguay and Uruguay has the lowest transport costs, followed by that between Argentina and Uruguay, and Argentina and Brazil.It is not possible, using these figures, to reach hasty conclusions about the efficiency of the respective transport services, nor to conclude that transport in one country is more 'expensive' than in another. For example, the low density of regular shipping services (liner services), together with the natural barrier of the Andes, appear to be part of the reason why transport between countries on the west and east coasts of South America tends to be more expensive than transport along the same coast. It should be noted that the figures in Table 3 are averages that cover all modes of transport and many different types of goods.The remainder of this paper will now look in more detail into the determinants of the maritime transport costs, with a special emphasis on the impact of port efficiency indicators for containerised cargo.Measuring port efficiencyPort of shipment efficiency was measured by using direct information gatheredby way of extensive questionnaires as a part of this research. A number of potentially explanatory variables on port efficiency were measured, which were then grouped through the principal component analysis.Through the survey, we obtained information about port activity for the year 1999. The questionnaires were sent to 55 port terminals. Responses were received from 41 port terminals mainly handling general containerised cargoes. These terminals handle over 90% of the containers exported from their respective countries. The responses corresponding to bulk items and pallet break-bulks were insufficient as regards statistical purposes, and had to be discarded. Other terminals had to be excluded due to insufficiently complete responses. Table 4 lists the 19 ports that were included in this study.To avoid concerns about overparameterisation and spurious correlations between multiple variables, a PCA was conducted. The identified factors, which retained the patterns of the original variables, were to be introduced as new variables into the latter regression model. The correlations between the obtained port activity variables ranged from -0.295 to 0.969 (Table 5). As anticipated, most of the nine variables are heavily correlated. The first three, out of nine components, account for more than 70% of the intrinsic variance of the data fulfilling the Kaiser criterion with eigenvalues over 1.The Kaiser–Meyer–Olkin (KMO) overall statistic delivers 0.625 as a result for the sample of port efficiency variables, which indicates the sampling adequacy of the chosen variables. The PCA extracted three factors (Table 6). The first component, which accounted for more than 40% of the total variance, incorporates the bureaucratic turnaround of a container, the terminal turnaround for loading and unloading of a container, the average waiting time for ships during congestion time, the average waiting time for ships without congestion in the port, and the time of port congestion during the year. Together, these variables could be interpreted as representing port's time efficiency.The loading and unloading rate per hour, the handling capacity, and the average number of containers per ship handled in the terminals loaded high in the second component, which can be referred to as the productivity of the terminal.Finally, the average port stay of the ships was found as a single variable loaded on the third component.The original, unrotated principal components solution maximises the sum of squared factors loadings, efficiently creating the set of factors in the table above.However, unrotated solutions are hard to interpret because variables tend to load on multiple factors. Using the Varimax rotation realises an orthogonal rotation of the factor axes to maximise the variance of the squared factor loadings of a factor on all the variables.References:1. Australian Productivity Commission. 1998: International benchmarking of the Australian waterfront. AUSINFO: Canberra.2. Baños, J, Coto, P and Rodriguez, A. 1999: Allocative efficiency and over-capitalisation. International Journal of Transport Economics 2: 201–221.3. Clark, X, Dollar, D and Micco, A. 2001: Maritime transport costs and port efficiency. Mimeo, World Bank, February.4. Coto, P, Baños, J and Rodriguez, A. 2000: Economic efficiency in Spanish ports: some empirical evidence. Maritime Policy and Management 27: 2.5. ECLAC. 2002: Globalization and development. Santiago, April.6. Estache, A, González, M and Trujillo, L. 2001: Efficiency gains from port reform and the potential for yardstick competition. Mimeo. World Bank, Washington DC.7. Fink, C, Mattoo, A and Neagu, IC. 2000: Trade in international maritime services: how much does policy matter?. Mimeo, World Bank, Washington, DC.8. Fuchsluger, J. 2000: Maritime transport costs in South America. Masters Theses, University of Karlsruhe, Karlsruhe.9. Gorman, M. 2002: Revisiting the JIT paradigm. Ascet 4: 104.10. Gosh, B and De, P. 2000: Impact of performance indicators and labour endowment on traffic: empirical evidence from Indian ports. International Journal of Maritime Economics, II: 259–281.11. Hoffmann, J. 2001: Latin American ports: results and determinants of private sector participation. International Journal of Maritime Economics 3: 221–230. | Article |12. Hoffmann, J. 2002: The cost of international transport, and integration and competitiveness in Latin America and the Caribbean. ECLAC FAL Bulletin 191: 3.13. Hummels, D. 2000: Have international transportation costs declined?. Mimeo, Chicago.14. Kumar, S and Hoffmann, J. 2002: Globalization: The Maritime Nexus. Maritime business and economics. LLP: London, November.15. Limao, A and Venables, J. 2001: Infrastructure, geographical disadvantageand transport costs. World Bank Economic Review No. 15, Washington.16. Martinez-Budria, E, Diaz-Armas, R, Navarro-Ibanez, M and Ravelo-Mesa, T. 1999: A study of the efficiency of Spanish port authorities using data envelopment analysis. International Journal of Transport Economics 2: 263–281.17. Martínez-Zarzoso, I, García-Menéndez, L and Suárez-Burguet, C. 2002: The impact of transport costs on international trade: the case of Spanish ceramic exports. Conference Proceedings, International Association of Maritime Economist, Annual Meeting and Conference. Panama, November.18. Micco, A and Pérez, N. 2001: Maritime transport costs and port efficiency. Inter-American Development Bank, IADB Annual Meeting, Santiago.19. Radelet, S and Sachs, J. 1998: Shipping costs, manufactured exports, and economic growth. Mimeo, Harvard.20. Redding, S and Venables, J. 2001: Economic geography and international inequality. Mimeo, London.21. Roll, Y and Hayuth, Y. 1993: Port performance comparison applying data envelopment analysis (DEA). Maritime Policy and Management, 20: 195–217.22. Tongzon, J. 2001: Efficiency measurement of selected Australian and other international ports using data envelopment analysis. Transportation Research Part A: Policy and Practice 35: 314.23. UNCTAD. 2002: Review of maritime transport. Geneva.24. Valentine, VF and Gray, R. 2001: The measurement of port efficiency using data envelopment analysis. World Conference on Transport Research, Seoul, July.25. Wang, TF, Song, DW and Cullinane, K. 2002: The applicability of data envelopment analysis to efficiency measurement of container ports. Conference proceedings, International Association of Maritime Economist, Annual Meeting and Conference. Panama, November.译文港口的效率及国际贸易:港口的效率作为一个决定性的海洋运输成本资料来源:Maritime Economics & Logistics(2003)5 作者:Ricardo J Sánchez and Gordon Wilmsmeier摘要安排如下:第一章包含了一般性的介绍,关于国际间的运输成本和贸易关系。

港口物流绩效评价方法

港口物流绩效评价方法

港口物流绩效评价方法浅析摘要:国内对港口物流绩效的研究还不是很成熟,但最近几年来已有很多学者开始从事这方面的研究,从一开始的港口发展到了港口物流的研究。

本文简要分析港口物流绩效评价方法,然而对港口物流绩效的研究大多只针对国内为数不多的港口进行研究,真正应用于港口还存在很大的困难。

关键词:港口;物流绩效;港口物流绩效一、港口物流绩效的基本内涵1、物流绩效关于物流绩效的定义一直都没有一个统一的结论。

大量文献中对物流绩效提出了许多不同的衡量尺度,包括效力、效率、质量、生产率、创新性、利润率以及预算性等。

恽伶俐给出的物流绩效的定义是:物流绩效是物流活动过程中一定量的劳动消耗和劳动占用与所符合社会需要的劳动成果的比例。

keebler对物流绩效的定义给出了5项建议:(1)研究者们需要更加明确绩效指标的定义与缺陷;(2)更多地具有创新性的研究应对企业财务绩效评价体系进行补充;(3)物流绩效评价动态模型需要进行开发,以适应由行业、企业以及产品变革所引起的绩效衡量尺度的变化;(4)应该考虑在供应链下进行绩效评价,而不是单纯地对单个企业进行评价;(5)需要建立理论与实践相联接的桥梁。

2、港口物流绩效与前文中所给出的物流绩效五项建议的定义结合,本文将港口物流绩效定义为:港口物流绩效评价指的是对港口硬件水平、经营管理水平、客户满意度等特定的港口物流软硬件条件和服务水平以及运作环节数据的采集、整理、分类、分析、解释和传播,采取相应的评价模型和评价计算方法,来对以往行为的效力或效率进行量化,做出的客观、公正和准确的评判,并据此做出相应决策,采取相应行动的过程和结果。

港口物流绩效评价具有静态性与动态性;可组合性与可分解性;完整性与开放性等特点,其中物流绩效可以是一个静态评价结果,也可以是一个产生该结果的动态活动过程。

两者既可以单独作为指标进行考核,也可以同时进行评价。

可见,港口物流绩效的衡量实质是对港口物流环节中的硬件能力、经营管理能力以及服务能力的考量,只有硬件能力强才能吸引更多大型公司以及大宗货物的靠泊,能提供良好的服务才能揽的更多的货物,只有良好的经营管理能力,利用先进的物流技术,才能提高其运作效率。

外文翻译--- 供应链管理下的库存控制

外文翻译--- 供应链管理下的库存控制

外文翻译--- 供应链管理下的库存控制在供应链管理环境下,库存控制仍然存在一些问题,需要企业及时解决。

主要问题包括以下几个方面:1.信息不对称在供应链中,不同企业之间的信息不对称问题比较严重,导致企业难以准确预测市场需求,从而影响库存控制的效果。

2.订单不稳定供应链中的订单不稳定性也是影响库存控制的重要因素之一。

订单不稳定会导致企业难以确定库存水平,从而影响供应链整体绩效。

3.物流配送问题物流配送问题也是影响库存控制的重要因素之一。

物流配送不畅会导致库存积压,增加企业的库存成本。

4.缺乏协调供应链中各个企业之间缺乏协调也是影响库存控制的重要因素之一。

缺乏协调会导致企业之间的库存信息不同步,从而影响供应链整体绩效。

为了解决这些问题,企业需要采取一系列措施,如加强信息共享、优化订单管理、完善物流配送体系、建立协调机制等,以提高供应链整体绩效和库存控制的效果。

尽管从宏观角度来看,供应链管理环境下的库存控制比传统管理更具优势,但实际操作中,由于每个企业对供应链管理的理解存在差异,存在利益冲突等问题,导致实际运用时也会出现许多问题。

其中,主要存在以下几个方面的问题:1.各企业缺乏供应链管理的整体观念,导致各自为政的行为降低了供应链整体效率。

2.交货状态数据不准确,导致客户不满和供应链中某些企业增加库存量。

3.信息传递系统低效率,导致延迟和不准确的信息,影响库存量的精确度和短期生产计划的实施。

4.缺乏合作与协调性,组织障碍是库存增加的一个重要因素。

5.产品的过程设计没有考虑供应链上库存的影响,导致成本效益被库存成本抵消,引进新产品时也会遇到问题。

因此,在供应链管理环境下,需要制定合适的库存控制策略,包括建立整体观念,提高信息传递效率,加强合作与协调性,考虑库存影响的产品设计等措施,以提高供应链整体效率。

针对库存管理问题,我们推出以下策略:1.供应商管理库存策略:VMI(Vendor Managed Inventory)库存管理模式。

港口物流效率评价与优化方法研究

港口物流效率评价与优化方法研究

港口物流效率评价与优化方法研究港口物流是国际贸易与全球供应链的重要组成部分,港口物流的高效运作对于促进经济发展和提高国际竞争力具有重要意义。

然而,随着经济全球化的推进和物流需求的不断增加,传统的港口物流模式已经难以满足人们对效率和质量的要求。

因此,对港口物流的效率进行评价并寻求优化方法显得尤为重要。

一、港口物流效率评价方法1. 简单加权平均法简单加权平均法是最常用的评价港口物流效率的方法之一。

这种方法适合用于初步评估,采用主观赋权的方式将各项指标进行加权求和,形成综合指标。

例如,可以将货物吞吐量、装卸效率、运输成本等指标进行综合加权,以评价港口的整体效率。

2. DEA方法DEA(Data Envelopment Analysis)是一种基于线性规划的效率评价工具,它可以通过比较数据输入和输出的关系,得出各个港口的效率得分,从而找到效率较高的港口作为效率改进的目标。

DEA方法具有很强的实用性,可以综合考虑多个输入和输出指标,并在不同环境下评价港口的效率。

3. BSC方法BSC(Balanced Scorecard)方法是将港口物流的效率评价与港口的战略目标相结合的方法。

通过制定与港口战略目标相关的评价指标体系,并根据重要性进行加权,可以更加全面和客观地评价港口物流的效率。

此外,BSC方法还可以帮助港口制定合理的优化策略,从而实现港口物流的持续改进和提高。

二、港口物流效率优化方法1. 建立智能港口管理系统智能港口管理系统可以集成各种先进的信息技术手段,通过数据采集、处理和分析,实时监控港口物流的各项指标,并进行智能预测和优化调度。

例如,利用物联网技术可以实现对港口设备和货物的追踪,提高装卸效率和运输安全性;利用人工智能和大数据分析技术可以优化船舶和车辆的调度,减少拥堵和等待时间。

2. 优化供应链管理港口物流的效率受到供应链的影响,优化供应链管理可以提高港口物流的整体效率。

通过与港口的供应商和客户紧密协作,建立高效、灵活和可靠的供应链网络,可以减少物流环节中的浪费和延误,提高货物的流转速度和效率。

供应链绩效评价的方法

供应链绩效评价的方法
3.柔性评价主要包运作参考模型(supply chain operations reference, SCOR)是由供应链理事会SCC于1997年提出来的。
二、SCOR法
• SCOR体现了“从供应商的供应商到客 户的客户”的供应链管理思想,覆盖了 从订单到付款发票等的所有客户的交互 环节、供应商的供应商到客户到客户的 所有物流转运、所有的市场交互、总体 需求的了解和每个订单的执行。
四、平衡供应链计分法
• 在实践过程中,人们倾向于平衡运作各个方面的绩效指标,能 够同时反映供应链整体战略的执行情况,以体现集成、跨流程指 标和诊断性指标之间的相互作用,着重强调企业战略在绩效评价 中所扮演的重要角色。所以结合Kaplan和Norton发表的平衡计分 法,将其转换为供应链的绩效评价系统工具,建立起合理的平衡 供应链计分法。
四、平衡供应链计分法
• 平衡供应链计分法的四个 评价角度:
① 客户角度 ② 内部流程运作角度 ③ 改进学习角度 ④ 财务角度
供应链绩效评价的方法
供应链绩效评价的一般方法
ROF法 SCOR法 ABC法 平衡供应链计分法
一、ROF法
资源 (resources)
1.资源评价包括对库存水平、人 力资源、设备利用、能源使用和 成本等方面。
产出 (output)
柔性 (flexibility)
2.产出评价主要包括客户响应、 质量以及最终产出产品的数量。
• 物流绩效
• 从接到订货至发运的提前期 • 订单完成率 • 订单的响应速度
• 柔性与响应性
• 生产柔性 • 供应链提前期
• 物流成本
• 物流管理成本 • 订单管理成本
• 资产管理
• 库存占销售产品成本的比率 • 现金周转率 • 净资产收益率

港口物流绩效评估与优化研究

港口物流绩效评估与优化研究

港口物流绩效评估与优化研究近年来,随着物流行业的不断发展以及国际经贸的日益繁荣,港口物流成为了连接国际贸易和内陆运输的重要枢纽,对于提高国家的贸易竞争力、优化资源配置、促进经济发展起到了至关重要的作用。

然而,港口物流运作过程中存在效率低下、资源浪费、运作成本过高等问题,如何评估港口物流绩效并进行优化研究,已成为当前行业内亟待解决的问题之一。

一、港口物流绩效评估模型港口物流绩效评估是港口物流优化的前提和保障,评估过程需要考虑多种因素,如货运流量、运输成本、操作效率等。

对于港口物流企业来说,绩效评估旨在评估各个业务环节的运营效率,以及识别业务中存在的风险和问题,从而制定合理的优化措施,提高港口物流运作效率和降低成本。

根据以上考虑的因素,建立港口物流绩效评估模型,可以从物流成本、货运量、设备利用率等各个方面来反映港口物流的绩效。

物流成本方面,港口物流企业可通过公式:总成本=运营成本+固定成本+管理成本,来评估港口物流运营成本的结构和水平。

货运量方面,可通过公式:货物吞吐量*货物单价=货运量,来评估物流业务的运输量和价值。

设备利用率方面,可通过公式:设备运转时间/设备开放时间=设备利用率,反映设备利用率的高低程度。

以上公式可看作是港口物流绩效评估的理论基础,通过建立多个因素的评估模型,并综合考虑各个方面的因素,来评估港口物流的绩效水平。

二、港口物流优化案例分析港口物流优化是一项长期、复杂的过程,需要综合考虑多种因素,并根据实际情况制定相应的优化措施。

以下是江苏某港口的物流优化案例分析。

一是改造前某钢铁企业采用大型车辆进出口岸,车辆进出企业速度缓慢,单日处理运输量极低。

后改为小型车辆进出口岸,不仅提高了车辆进出企业的速度,还增加了港口物流运输的普及率,提升了整个港口物流的效益。

二是借助AI技术对港口物流的各个环节进行优化。

以江苏某港口为例,利用人工智能技术对货运队列、船舶、码头和传统物流作业进行智能识别,则可以实现对船舶停靠的货物进行识别和自动化,提高了港口物流的处理能力和效率。

港口物流的质量管理及定量评估方法

港口物流的质量管理及定量评估方法

港口物流的质量管理及定量评估方法港口物流是现代物流业的重要组成部分,承担着货物进出口、储存、加工、运输等多重职能,保障着全球贸易链的顺利运转。

而港口物流的质量管理是保证港口物流服务质量和运作效率的重要手段。

本文将探讨港口物流的质量管理意义、存在的问题以及定量评估方法。

一、港口物流的质量管理意义港口物流的质量直接影响着港口的形象和声誉,也是影响港口竞争力的重要因素。

质量管理可以明确服务标准、要求流程规范、优化服务流程,提高服务效率,增强客户满意度,从而提高港口的市场竞争力。

另外,随着物流业发展和技术的普及,客户对港口物流服务的要求也越来越高,环境法规的不断完善对港口的要求也越来越苛刻。

港口物流的质量管理不能仅仅停留在传统的质量检测和认证,而应采用更细致、全面、科学的质量管理方法,推动港口物流业的可持续发展。

二、港口物流质量管理存在的问题1.质量标准不统一。

港口物流涉及多种服务对象和行动,而各服务对象的对质量标准的要求存在明显差异,标准不统一成为港口物流质量管理的难点之一。

2.信息不透明。

港口涉及多个部门和单位,信息分散且不透明,而质量管理需要建立信息共享机制,对信息的采集、分析、应用和反馈进行全面管理和掌控。

3.管理缺乏科学化和规范化。

传统的管理方式多采用经验主义,未能采用科学化和规范化的管理手段,管理效率较低。

三、港口物流质量管理定量评估方法港口物流质量管理定量评估方法是评价港口物流质量管理水平、发现问题并进行改进的一种有效途径。

具体方法如下:1.质量评估指标体系的构建。

从质量、速度、成本、服务、环境等多个维度构建指标体系,量化评估港口物流质量。

2.数据采集和处理。

建立港口物流信息平台,采集多种数据,包括货物流出入量、流量变化、客户满意度等等,对数据进行处理和分析。

3.评估结果的分析和反馈。

对评估结果进行分析,寻找问题和优势点,并对问题提出改进建议,反馈给港口物流中心和相关部门。

4.质量管理改进。

供应链绩效评价常用指标

供应链绩效评价常用指标

供应链绩效评价常用指标成本指标是评价供应链绩效最常用的一类指标,常见的成本指标有:1. 成本效益比率(Cost benefit ratio,CBR):该指标是衡量投资与收益的比率,通过计算供应链的总成本与总利润之间的比率,用于评估投资的回报率。

CBR越高,表示供应链的绩效越好。

2. 库存成本率(Inventory carrying rate,ICR):通过计算存货成本与存货价值之间的比率,来衡量供应链的库存效率和成本。

ICR越低,表示供应链的库存成本控制得越好。

3. 运输成本率(Freight cost rate):衡量供应链物流运输成本与销售额的比率。

通过比较不同的运输成本率,可以找出供应链中运输成本较高的环节,并采取相应的措施进行优化。

时间指标是评价供应链响应速度和效率的指标,常见的时间指标有:质量指标是评价供应链产品和服务质量的指标,常见的质量指标有:1. 缺陷率(Defect rate):衡量供应链产品或服务的缺陷比例,通过降低缺陷率可以提高供应链的产品质量。

2. 客户满意度(Customer satisfaction):通过对顾客进行满意度调查,反映供应链产品和服务质量的满意程度。

客户满意度高,表示供应链产品和服务的质量较高。

3. 故障率(Failure rate):衡量供应链中设备或系统发生故障的比例。

通过降低故障率可以提高供应链的稳定性和可靠性。

除了上述常用指标外,根据不同行业和供应链的特点,还可以根据具体情况选择其他适合的指标进行绩效评价。

绩效评价并不是一次性的工作,需要不断地监测和调整,以保持供应链的良好运作和高效运转。

全球集装箱港口绩效指数定义

全球集装箱港口绩效指数定义

全球集装箱港口绩效指数定义全球集装箱港口绩效指数,这个名词一听就让人觉得有点复杂对吧?但其实它就像是一份港口的“成绩单”,告诉我们哪些港口做得好,哪些还需要加油。

想象一下,你每天都在忙着把货物装进大船里,这些货物可都是你生意的命根子。

如果港口效率不高,货物就得在那儿等,时间就是金钱,谁都不想白白浪费。

那绩效指数就是为了帮我们了解这些港口的表现,简直就像是给港口打分。

说到港口,大家脑海中是不是都有一幅画面?高高的吊车、长龙般的集装箱、忙忙碌碌的人群,简直就是一幅现代化的图景。

这些港口可是世界贸易的心脏,不仅把商品从一国送到另一国,还把人们的生活紧紧联系在一起。

想象一下,如果你的新手机在港口“堵车”,你可能要等上几个星期才能用上,心急火燎的滋味,谁能受得了呢?绩效指数的计算可不简单。

它考虑了很多因素,比如装卸效率、等待时间、运送时间等等。

就像一场比赛,所有的参赛选手都要拼尽全力,才能获得好名次。

而这个指数就像是裁判,给每个港口一个公正的评价。

表现好的港口,大家都会愿意去,毕竟谁不想轻轻松松完成运输任务呢?不说你可能不知道,这些港口的绩效还会影响到国际贸易的格局哦。

想象一下,如果某个港口突然效率高得离谱,肯定会吸引一大批商家前来。

这就像是一个“聚光灯”照在它身上,大家都想往那儿跑。

而那些表现不佳的港口,可能就会被逐渐“冷落”。

你看,港口之间的竞争可不是开玩笑的!绩效指数不仅是给商家的参考,还是国家制定的重要依据。

相关部门可是非常重视这些数据,毕竟港口的表现关系到整个经济的命脉。

如果发现某个港口的效率下降,可能就会投入更多资源进行改造和升级。

就像是为一颗“老树”施肥,期望它能再次焕发光彩。

在这个全球化的时代,信息传播得可快了,大家都在为自己的港口“打广告”。

所以,绩效指数成了一个很重要的指标,吸引商家和投资者的目光。

想象一下,当你在选择哪个港口运输时,看到一个港口的绩效指数高得吓人,心里是不是会想:“这儿一定不会让我失望!”对吧?说到这里,咱们还得提一下这些港口的背后,离不开那些默默奉献的工人们。

港口环境管理体系中的关键绩效指标和评估方法

港口环境管理体系中的关键绩效指标和评估方法

港口环境管理体系中的关键绩效指标和评估方法摘要:随着经济全球化的不断发展,港口环境管理面临着日趋激烈的竞争,需要港口行业严格执行环境管理。

港口行业只有加强环境绩效管理、深入挖掘员工潜能才能够充分发挥员工在港口行业发展中的作用。

关键绩效指标评估在港口环境管理中占据着重要地位,有利于营造公平的竞争环境、增强薪酬发放的合理性、增强职务调整的科学性。

为了实现港口行业的可持续性发展,需要积极建立环境绩效评估体系,环境管理体系认证能够对港口行业环境管理起到重要的促进作用。

同时,为了实现可持续性发展,需要港口行业在重视经济效益的同时,也要担负起环境保护责任,提高环境绩效水平。

环境管理体系认证工作对于督促港口行业重视环境管理工作、建立环境绩效评估体系等工作具有重要的促进作用。

关键词:港口环境管理体系;关键绩效指标;评估方法一、港口环境管理体系中的关键绩效指标分析关键绩效指标,通常简称为KPI,是关键绩效指标的英文全称。

关键绩效指标是港口行业提取关键绩效、实现经营目标的重要指标,是逐步分解的。

压力逐层传递到各个部门和员工,将员工的行为与公司的经营目标联系起来,有助于提升公司的核心竞争力,是港口行业绩效管理的基石。

关键绩效指标绩效管理体系可以根据港口行业不同时期的工作重点,有效发挥考核指挥棒作用,快速提升港口行业绩效,促进重点任务快速落实,引导港口行业集中优势资源攻关攻关,确保港口行业转型发展顺利进行。

关键绩效指标绩效管理体系在港口行业的应用是一项系统工程,需要高素质的管理团队不断完善绩效指标的科学设置,规范考核流程,提高绩效访谈的有效性,实现闭环管理。

完善环境管理体系可以帮助港口行业顺利通过环境管理体系认证,对促进港口行业环境与经济协调发展,提升港口行业竞争力,促进港口行业绿色、低碳、可持续发展和转型具有至关重要的积极作用。

目前,许多国家都明确规定,港口行业生产产品应通过环境管理体系认证,履行港口行业的社会责任。

港口年度考核量化测评标准

港口年度考核量化测评标准

港口年度考核量化测评标准Port annual assessment quantification evaluation criteria play a vital role in measuring the overall performance and efficiency of ports. 港口年度考核的量化测评标准对于衡量港口的整体表现和效率起着至关重要的作用。

It provides a framework for assessing key performance indicators, such as throughput capacity, operational efficiency, safety measures, environmental compliance, and customer satisfaction. 这为评估关键绩效指标,如吞吐能力、运营效率、安全措施、环境合规和客户满意度提供了一个框架。

One of the main challenges in setting up quantification evaluation criteria for port assessments is determining the appropriate metrics to measure success. 制定港口评估的量化测评标准面临的主要挑战之一是确定衡量成功的适当指标。

These metrics should be aligned with the overall goals and objectives of the port, reflecting its performance efficiency and effectiveness. 这些指标应与港口的整体目标和目标保持一致,反映其绩效效率和有效性。

The criteria should be realistic, measurable, and relevant to the specific needs and challenges faced by the port. 标准应当是现实的、可度量的,并且与港口面临的具体需求和挑战相关。

港口物流供应链管理的绩效评估与优化

港口物流供应链管理的绩效评估与优化

港口物流供应链管理的绩效评估与优化近年来,随着国内外贸易的快速发展,港口物流供应链管理也变得越来越重要。

港口在国际贸易中扮演着重要的角色,它是货物进出口的交汇点,也是物流运输的枢纽。

因此,港口物流供应链管理的绩效评估与优化尤为关键。

港口物流供应链管理的绩效评估是指对港口物流供应链各个环节进行全面、客观、科学的衡量与分析,从而发现问题并提出改进措施的过程。

这个过程涉及到港口的运输、仓储、装卸、配送等环节,需要考虑到各个环节的效率、成本、质量等因素。

首先,评估港口物流供应链的运输环节。

港口作为进出口货物的枢纽,运输环节是港口物流供应链的核心环节。

评估时需要考虑运输的效率、准时性以及物流成本。

运输环节的效率可以通过货运量、船舶停泊时间等指标来衡量,准时性则需要考虑到装卸作业的及时性以及运输的节点协调性。

同时,物流成本也是评估运输环节重要的指标之一,需要综合考虑航运费用、燃油成本等方面。

其次,评估港口物流供应链的仓储环节。

仓储是港口物流供应链中非常重要的环节,它影响着货物的存储、分配和调度。

在评估仓储环节时,需要考虑仓库的利用率、货物的安全性、货物信息的及时性等因素。

仓库的利用率高低可以通过货物堆放密度、仓库周转率等指标来评估,货物的安全性则需要考虑到防火、防盗等方面。

同时,货物信息的及时性对于供应链管理也至关重要,它关系到货物的跟踪、配送等环节。

另外,评估港口物流供应链的装卸环节。

装卸环节是港口物流供应链中非常关键的环节,它涉及到货物进出口的流程和效率。

评估装卸环节时需要考虑到装卸作业的效率、安全性以及装卸设备的使用率等因素。

装卸作业的效率可以通过货物处理能力、装卸时间等指标来评估,安全性则需要考虑到货物的受损率、作业人员安全等方面。

此外,装卸设备的使用率也是一个重要的指标,它关系到设备的利用效率和成本。

最后,评估港口物流供应链的配送环节。

配送环节是港口物流供应链中货物最后一个环节,它直接关系到货物的交付和客户满意度。

外文翻译--用港口物流及供应链管理方法来评价港口绩效

外文翻译--用港口物流及供应链管理方法来评价港口绩效

中文4400字本科毕业论文外文翻译外文题目:A logistics and supply chain management approach to port performance measurement出处:MARIT. POL. MGMT作者:Khalid Bichou and Richard Gray原文:A logistics and supply chain management approach toport performance measurementBy Khalid Bichou and Richard GrayMARIT. POL. MGMT2004VOL. 31, NO. 1, 47–67ABSTRACTAlthough there is widespread recognition of the potential of ports as logistics centres, widely accepted performance measurements for such centres have yet to be developed. The essence of logistics and supply chain management is an integrative approach to the interaction of different processes and functions within a firm extended to a network of organizations for the purpose of cost reduction and customer satisfaction. The logistics approach often adopts a cost trade-off analysis between functions, processes and even supply chains. This approach could be beneficial to port efficiency by directing port strategy towards relevant value-added logistics activities. This paper seeks to show that through conceptualizing ports from a logistics and supply chain management approach, it is possible to suggest a relevant framework of port performance. A proposed framework is tested in a survey of port managers and other international experts.IntroductionMeasures of port efficiency or performance indicators use a diverse range of techniques for assessment and analysis, but although many analytical tools and instruments exist, a problem arises when one tries to apply them to a range of ports and terminals. Ports are very dissimilar and even within a single port the current or potential activities can be broad in scope and nature, so that the choice of an appropriate tool of analysis is difficult. Organizational dissimilarity constitutes a serious limitation to enquiry, not only concerning what to measure but also how to measure. Furthermore, the concept of efficiency is vague and proves difficult to apply in a typical port organization extending across production, trading and service industries.Ports have an important role to play in the integration of all three types of channel. There are many organizations occupied (or potentially occupied) with logistics and supply chain integration within and around ports, mainly in the role of logistics channel facilitators (ocean carriers, land-based carriers, port operators, freight forwarders, port agents, etc.), but also as public institutions such as Customs authorities. This paper seeks to adopt an approach that incorporates within a valid framework of analysis existing measures of port performance and efficiency, the association of ports with logistics and supply chain management, and appropriate measures of logistics and supply chain management efficiency.Background literaturePort performance and efficiencyUNCTAD suggests two categories of port performance indicators: macro performance indicators quantifying aggregate port impacts on economic activity,and micro performance indicators evaluating input/output ratio measurements of port operations. In this paper, we focus on the micro level. Various references, particularly UNCTAD monographs, provide a range of port indicators by ratio type and category of operation. There are many ways of measuring port efficiency or productivity, although reducible to three broad categories: physical indicators, factor productivity indicators, and economic and financial indicators. Physical indicators generally refer to time measures and are mainly concerned with the ship (e.g. ship turnaround time, ship waiting time, berth occupancy rate, working time at berth).Sometimes, coordination with land modes of transport is measured, e.g. cargo dwell time or the time elapsed between cargo being unloaded from a ship until it leaves the port.Factor productivity indicators also tend to focus on the maritime side of the port,for example to measure both labour and capital required to load or unload goods from a ship. Similarly, economic and financial indicators are usually related to the sea access; for example, operating surplus or total income and expenditure related to gross registered tonnes (GRT) or net registered tonnes (NRT), or charge per twenty foot equivalent unit (TEU). Port impacts on the economy are sometimes measured to assess the economic and social impacts of a seaport on its respective hinterland or foreland. The results may be provided in port statistics, e.g. the port of Rotterdam or by research institutes such as ISEMAR in France.Many ports, particularly those in urban areas, have inadequate land-side connections. Land-side efficiency also needs to be addressed when ways are sought to expand port capacity. Port capacity is difficult to measure or even to define. It is, nevertheless, likely to be easier for a port to make better use of existing capacity rather than subsidize new transport infrastructure. A logistics and supply chain approach may achieve better use of port capacity.Port activities are usually measured by cargo output or through production functions. In the first case, the assessment of efficiency is based either on the contribution of a single factor productivity to port throughput such as output per worker or output per wharf, or on the measurement of total cargo handling productivity, where performance evaluation equates port operations to the production function. Much empirical research falls under this category and seeks to compare actual output to optimum output using the frontier method.Review of port literature relevant to logistics and supply chain management.In the port and shipping literature, few authors have addressed the issue of logistics and supply chain management within ports and across their network of organizations, and many published works adopt a fragmented approach to port operations.Although current literature recognizes the role of ports as integral components of distribution systems, many studies disaggregate total port operations and focus on single or a few elements of port activity. Literature on port logistics has only developed over the last two decades or so, for exampleby UNCTAD through a series of monographs on port management and operations, or the World Bank’s‘Port Reform Tool Kit’describing recent trends in port management and suggesting a framework for port reform and development. UNCTAD defines ‘third generation’ports as those offering value-added services (e.g. warehousing, packaging) in addition to cargo handling, and ‘fourth generation’ports as those that are separated geographically but with common operators or administration, such as by global multi-port companies [42]. In an effort to assess the logistics potential of ports, Harding and Juhel distinguish between general logistics services (GLS) and value-added activities or logistics (VAL), with the latter being a common feature of containerised and general cargo. They highlight the increasing role of ports as ‘distriparks’or dedicated areas for both GLS and VAL. They also point out the future of inland logistics centres or dry ports (e.g. inland container depots) for logistics operations that do not need to be carried out in the seaport area.Much of the literature advocating the future of ports as logistics centres highlights their nodal role in the changing patterns of maritime and intermodal transport (e.g. hub and spoke systems), but overlooks logistics integration of the various activities performed within the port organization itself. Most published articles address separately different aspects of port management (cost-analysis, marketing, strategic planning, etc.) without incorporating them into an integrated logistics framework of customer service, total costs or trade-off analysis. For instance, the question of the total cost that a cargo bears throughout different port operations up to the final customer or user does not appear to have been discussed in the academic literature. The same applies to competitive benchmarking between the management of seaports and that of other entities with similar operational features, e.g. airports or regional distribution centres.For some, this fragmented approach is mainly due to the complex organizational structure and management of ports, although recent port privatization schemes may have made it relatively easier to apply an integrative logistics approach to port operations. Fleming and Baird consider that the lack of a ‘competitive community spirit’among different port actors (e.g. customs authorities) is largely behind the difficulty of managing activities from a logistics perspective. The complex organizational structure of ports has always been a central issue in most aspects of port management, and probably constitutes themajor obstacle to the development of a comprehensive conceptual framework of port logistics management.Supply chain management extends the principle of logistics integration to all companies in the supply chain through strategic partnerships and cooperation arrangements. Some regard the next challenge of supply chain management is to manage ‘pliant flows’so as to ensure that all parts of the chain ‘oscillate together’in an holistic fashion. In similar vein, others stress the need for ‘agile’supply chains in order to survive in a rapidly changing global environment. Paixao and Marlow advocate the application of ‘agility’to the port environment, proposing that ports should be proactive rather than reactive along supply chains in a modern globalized world economy.Review of relevant logistics and supply chain measurementsMany techniques of logistics measurement adopt ratio instruments of financial reporting and productive efficiency. For instance, logistics performance is assessed through productivity and utilization measurement, or by applying the DEA model to international channel productivity. Most of the available logistics measurements correspond to a firm’s internal functions and processes. For example, a report by the European Logistics Association arranges logistics performance measurements into eight groups, but does not organize them into an integrative and comprehensive framework. Measurement techniques that have gained recognition from logistics professionals include activity-based costing (ABC) and total cost analysis (TCA). The former proposes an evaluation of the costs of a firm’s activities based on the actual resources and time consumed to perform them, whereas the latter proposes a trade-off analysis among different internal functions to minimize the total cost, while at the same time maintaining customer satisfaction.The use of TCA is extended to external logistics performance by integrating various flows and processes in the supply chain.In the area of supply chain management, the academic literature has been less successful in providing valid tools for performance measurement, and most performance measurements have been initiated by practitioners or consultants rather than through academic research. Exceptions include Kaplan and Norton who combine several dimensions of performance measurement. They provide a linear cause-and-effect model claimed to serve both measurement and management objectives. The Supply-Chain Operations Reference(SCOR) initiative undertaken by the Supply-Chain Council (SCC) attempts to integrate process reengineering, benchmarking, and process measurements into a cross-functional framework. Holmberg’s model proposes a conceptual framework of performance analysis throughout a systems approach to supply chain measurement. Process benchmarking is a technique that proposes the collaboration of all members in the supply chain for the purpose of process comparison and performance analysis. Institutions at the trade channel level can play a valuable and neutral role in benchmarking. Any valid performance model, within a logistics and supply chain management context, should integrate different measures of internal activities and link them to measurement activities of other entities in the supply chain.Towards a logistics and supply chain approach for portsFrom the above discussion, it appears that there may be a methodological difficulty in linking supply chain performance measurements to ports. Traditional port management is often typified by institutional fragmentation and conflict with other members of the logistics channel, whereas the supply chain management philosophy advocates process integration and partnership. A systemic approach to port performance is required. The systems approach should allow a neutral and objective perception of a problem’s definition and investigation, and particularly helps in overcoming the obstacles of channel identification and conflicting standpoints. However, despite successive attempts to apply the systems approach to operational problems in shipping and ports, very few would claim to apply the concept of systems thinking to the whole port organization.MethodologyAction researchThe methodology adopted for this study works within the action research paradigm. Action research is a process suitable where change is the main research subject, and the researcher participates in the change process. It requires a close relationship and collaboration between practitioners and researchers, made possible in the research described in this paper when one of the authors undertook a short-term appointment with the World Bank. Action research is most suitable for technique development or theory building, but isless suitable for hypothesis testing. Its advantage over traditional survey approaches is that the latter tend to be past-oriented or ‘snapshots’, whereas action research is a forward-looking process with implications beyond the immediate project. Action research is undertaken by using an appropriate intervention technique analogous to experimentation. The technique used in this approach is to present port managers and other experts with a model of port performance for examination and assessment by them, leading to an improved model. This technique is supported by a questionnaire of port managers focusing on performance indicators.Exploratory investigation into feasibility of port performance model As an exploratory investigation, individuals with different types of expertise related to ports were approached to comment on the relevance and feasibility of the proposed model, shown in figure 3 with covering notes (see appendix). The participants consisted of three panels of experts, namely:Analysis and resultsQuestionnaire responses and analysisThe questionnaire investigated current techniques of port performance measurement. The 45 respondent ports confirmed the regular use of combined indicators for both internal and external performance evaluation. As shown in table 2, financial measures are the most commonly used, closely followed by throughput measures for internal performance, whereas productivity and economic-impact indicators become more prominent for external comparison with other ports.Most ports were not satisfied with the current indicators (see table 3).However, when asked about logistics techniques for performance measurement and management over half of the ports replied that they use them very seldom or never (see table 4).Although responses may reflect a lack of interest in logistics operations and management, an alternative explanation may be the difficulty in understanding or applying logistics concepts and measurement techniques.Comments by expert panels on model validityFigure 3 and the appendix present a model applying logistics and supply chainmanagement concepts to port performance measurement. The model was sent to and discussed with different participants to assess its validity and feasibility within the context of port operations and management. Responses varied in many aspects, although all considered the model valid as a ‘first initiative’that looks at port efficiency from the perspective of logistics and supply chain management. The following sections present and analyse the responses by each of the three expert panels.ConclusionsThe research aims at conceptualizing the port system from the perspective of logistics and supply chain management, and suggesting a valid framework of efficiency measurement capable of reflecting the logistics scope of port operations and complementing, if not replacing, the conventional methods for port performance measurement and management biased towards sea access. By adopting a structured approach and methodology and involving a range of interest groups, the authors tried to ensure a valid and reliable inquiry given the time and cost constraints.The results show a common interest in logistics and supply chain management concepts across the various panels of experts. Respondents from the port group showed a lack of familiarity with logistics and supply chain management concepts, especially those related to logistics integration, benchmarking and channel design, although there is common recognition of ports as key logistics and distribution centres.译文:用港口物流及供应链管理方法来评价港口绩效Khalid Bichou and Richard Gray摘要尽管港口作为物流中心潜在能力已被广泛的认同,但还没有一个被大家广泛接受的性能测量标准出现。

供应链视角下的港口物流绩效评价研究——基于超效率三阶段DEA模型

供应链视角下的港口物流绩效评价研究——基于超效率三阶段DEA模型

基于超效 率三 阶段 DE A模 型

( 江南 大学
丹, 谢 守 红
无锡 2 1 4 1 2 2 )
商学 院 , 江苏
【 摘
要】 在供应链全球 化环境下 , 港 口作为重要 一环 , 日益成 为经济发 展所关注 的焦点 。港 口物流运作 绩效
作 为港 1 5管理 的重点 , 对港 口竞争力 与 自身发展 的影响不 可忽视 。据 此 , 从 供应链 视角 出发 , 构 建港 口物 流系统 绩效评价 指标体 系 , 并 弥补 以往 三 阶段 D E A的不足 , 创新 性的使用 超效率 三阶段 D E A模 型对我 国港 口物 流 的运 作 绩效进 行综合评价 。并基 于实证结果提 出 了相应 的对策 与建 议 , 以期为 我国港 口物 流的未来 发展提供 相关 的
Lu o Da n , Xi e S h o u h o n g
( S c h o o l fB o u s i n e s s , J i a n g n a n U n i v e r s i t y , Wu x i s t r a c t :I n t h i s p a p e r , f r o m a s u p p l y c ha i n p e r s p e c t i v e , we b u i l t t h e p o r t l o g i s t i c s s y s t e m p e fo r r ma n c e e v a l u a t i o n i n d e x s y s t e m, t h e n t o c o mp l e me n t f o r t h e s h o r t c o mi n g s o f t h e c o n v e n t i o n a l t h r e e -s t a g e DEA, i n n o v a t i v e l y u s e d t h e s u p e r e f ic f i e n c y t h r e e —s t a g e DEA mo d e l t o e v lu a a t e c o mp r e h e n s i v e l y t h e o p e r a t i o n l a p e r f o r ma n c e f o t h e p o r t l o g i s t i c s i n d u s t r y i n Ch i n a , a nd a t t h e e n d , p r o p o s e d t h e c o r r e s p o n d i n g

港口物流绩效评价与优化研究

港口物流绩效评价与优化研究

港口物流绩效评价与优化研究近年来,随着全球化的不断深入和经济的持续发展,港口物流在全球贸易中的作用越来越重要。

港口物流作为连接国内外贸易、加速地区经济发展的重要纽带,其效率的高低直接影响到整个国家、区域甚至全球贸易的繁荣和发展。

因此,港口物流的绩效评价及其优化已经引起了广泛的关注。

本文将从港口物流绩效的评价和优化方面入手,探讨港口物流绩效评价及其优化的研究。

一、港口物流的绩效评价港口物流的绩效评价主要是对港口物流运营流程和管理执行情况的评估。

港口物流运营流程包括港口物流设施管理、港口物流服务效率和港口物流人员的素质等方面,而港口物流管理执行情况则指港口管理者在港口物流运营过程中的策略规划、操作指导、人员培养等方面的管理情况。

港口物流的绩效评价,首先需要确定评价指标。

评价指标应从港口物流内部层面和外部层面进行考虑。

内部层面包括港口设施、人员素质、运营管理和服务质量等方面,外部层面则包括经济效益、社会效益和环境效益等方面。

评价指标的确定是评价的关键,也是评价的前提和基础。

其次,评价过程需要具体操作。

评价过程中需要和港口物流管理者、客户、合作伙伴、政府相关部门等进行沟通和会商,获取各方对港口物流服务的各种相关信息,并收集相关数据作为评价的依据。

评价过程还需要对数据进行统计和分析,最后得出港口物流绩效评价结果。

最后,评价结果的应用与持续改进是关键。

评价结果需要成为港口物流的参考指标,帮助港口物流管理者了解港口物流缺陷并针对性地进行改进。

因此,持续改进应视为港口物流绩效评价的重要部分。

二、港口物流的绩效优化港口物流的绩效优化,是指在对港口物流过程进行评估之后,针对性地对其中存在的缺陷和瓶颈进行改进的过程。

港口物流绩效优化的方式主要有以下几种:1.改进港口物流工艺流程。

可以通过优化流程、缩短等待时间、整合流程等方式来提高港口物流效率。

2. 管理者的能力培养。

港口物流管理者应在管理理念、业务素质和专业技能方面进行培训,以建设高素质团队来优化港口物流服务。

港口的员工绩效如何量化考核

港口的员工绩效如何量化考核

港口的员工绩效如何量化考核在港口的运营管理中,员工的绩效评估是一项至关重要的工作。

有效的绩效量化考核不仅能够激励员工积极工作,提高工作效率和质量,还能为港口的整体发展提供有力的支持。

那么,如何对港口员工的绩效进行科学合理的量化考核呢?首先,我们需要明确港口员工的工作岗位和职责。

港口的工作岗位众多,包括装卸工人、吊车司机、理货员、调度员、设备维护人员等等。

每个岗位的工作内容和职责都有所不同,因此需要根据具体岗位制定相应的考核指标。

对于装卸工人来说,考核的重点可以放在装卸货物的数量和质量上。

具体的量化指标可以是单位时间内完成的装卸任务量、货物的损坏率、装卸操作的安全事故发生率等。

例如,设定每个装卸工人每天需要完成一定数量的货物装卸任务,并且货物的损坏率不能超过一定的比例。

如果在规定时间内完成任务且货物损坏率低,就可以给予较高的绩效评分;反之,如果未能完成任务或者货物损坏率过高,绩效评分就会相应降低。

吊车司机的绩效量化考核可以侧重于操作的准确性和安全性。

比如,统计吊车司机在一定时间内的吊运次数、吊运的准确率(即准确吊运货物的次数与总吊运次数的比例)、违规操作的次数以及因操作不当导致的设备故障次数等。

准确且安全完成吊运任务次数多、违规操作和设备故障次数少的吊车司机,应获得较好的绩效评价。

理货员的工作重点在于货物的清点和记录的准确性。

可以通过计算理货的准确率(即准确理货的次数与总理货次数的比例)、理货数据的及时录入率、理货差错导致的经济损失等指标来进行量化考核。

如果理货员能够准确、及时地完成理货工作,并且没有因为理货差错给港口造成经济损失,那么他们的绩效就应该得到认可。

调度员的绩效主要体现在调度的合理性和高效性上。

可以考核他们的船舶靠泊计划安排的准确率、堆场空间的利用率、作业设备的调配合理性以及处理突发事件的响应速度等。

一个优秀的调度员能够合理安排船舶靠泊,充分利用堆场空间,高效调配作业设备,并且能够迅速有效地处理各种突发事件,从而保障港口作业的顺利进行。

港口物流效率评价与管理策略研究

港口物流效率评价与管理策略研究

港口物流效率评价与管理策略研究港口物流是国际贸易不可或缺的一环,其效率和管理策略对于促进贸易发展和提升经济竞争力具有重要意义。

本篇文章将对港口物流效率的评价方法和管理策略进行研究,以期提出一些有效的措施来提高港口物流效率和管理水平。

一、港口物流效率评价方法评价港口物流效率的方法多种多样,下面将介绍其中几种常见的评价方法。

1. 成本效益分析:该方法通过比较港口物流运输成本与实际获益,从成本效益角度评价港口物流效率。

例如,通过衡量运输时间、成本和利润等指标,计算港口物流运输的成本效益比,进而衡量港口物流效率的高低。

2. 服务质量评估:该方法通过评估港口物流提供的服务质量来评价效率。

服务质量评估可以考虑客户满意度、准确度和及时性等因素。

例如,通过调查问卷收集用户对港口物流服务的评价,从而了解港口物流服务的质量,以此评估港口物流的效率。

3. 效率前沿分析:该方法利用数据包络分析(DEA)等技术,将港口物流输入与输出之间的关系进行定量分析。

通过衡量港口物流的技术效率和规模效率,评估港口物流的综合效率。

例如,使用DEA模型计算港口物流的综合效率得分,从而比较不同港口物流的效率水平。

二、港口物流管理策略港口物流管理策略的制定和实施对于提高港口物流效率至关重要。

下面将介绍几种常见的港口物流管理策略。

1. 提升物流信息化水平:通过引入先进的信息技术和物流管理系统,实现港口物流信息化和智能化。

例如,建立线上预约系统,提高通关效率;使用物联网技术,实现港口设备和货物的实时监控和追踪。

2. 优化港口布局和设备配置:合理规划港口布局,进行设备配置优化,以提升港口物流的效率和运营能力。

例如,通过增加装卸设备,加快货物操作速度;优化码头设计,提高码头作业效率。

3. 加强物流协同合作:港口物流涉及到众多环节和各方合作,加强协同合作是提高港口物流效率的关键。

例如,与航运公司、货代公司紧密合作,优化物流运输流程;与海关、检验检疫等部门建立联动机制,加速通关流程。

外文翻译--越南港口效率和竞争力体系的分析

外文翻译--越南港口效率和竞争力体系的分析

本科毕业论文外文翻译外文题目:An Analysis of the Efficiency and Competitiveness of Vietnamese Port System出处Department of Maritime Business作者:Vinh Van Thai and Devinder Grewal原文:An Analysis of the efficiency and Competitiveness ofVietnamese Port Systemby Vinh Van Thai and Devinder GrewalABSTRACTPorts, as one of the important links between different modes of transport within the logistics chain, have special essence since their efficiency and competitiveness will certainly have an impact on the chain, and hence the national and regional economy. Vietnam, as a developing country gradually integrating into the regional and global economy, is rationalizing its economic sectors, including transportation. In this environment, ports play a vital role for the purpose of achieving comparative advantages in the international market. However, the Vietnamese port system is burdened with out dated work practices, low efficiency and poor competitiveness compared to other ports in the region. This paper identifies some of the problems in the Vietnamese port system and proposes strategies to address them.Keywords: Vietnam, port, efficiency, competitiveness, analysisINTRODUCTIONThe paper is organized in four main sections. The first part sets the general background and overview on port geography in Vietnam. The second section addresses the issues ofefficiency and competitiveness of the Vietnamese port system. The third part proposes some development strategies based on previous discussions, followed by the last section that sums up the paper.General back groundVietnam is located in the Indochina peninsula in South East Asia and shares the borders with China in the North, Laos and Cambodia in the West and has her East coast facing the South China Sea. The country is situated within the tropical zone and has a tropical monsoon climate. As Vietnam is a narrow and long country stretching from the south of China down to the Gulf of Thailand, the seasons also vary from the north to the south of the country. In the north, there are visibly four seasons; however, the southern part of the country experiences only two seasons all year round, namely the tropical dry and the tropical wet. As far as tidal regimes are concerned, ports in the north see mainly the diurnal tidal regime while in the central region there is a combination of semi-diurnal, irregular semi-diurnal and irregular diurnal regimes. In the south, the tidal regimes in existence are semi-diurnal and irregular semi-diurnal.Brief overview on port geography in VietnamVietnam has more than 3,000kilometres of coast line stretching from north to south of the country. The Vietnamese port system consists of both ports along the coast line and the ones located on rivers. According to Vietnam Maritime Bureau (VINAMARINE, 2003), there are currently more than 90 ports which can receive vessels on international voyages and several dozen of other ports for internal trade. The Vietnam Port Association (VPA),which now has 40 members all of whom are capable of serving vessels on international voyages, has the annual cargo through put of more than 80% of the country‟s total.Analysis of the Vietnamese Port SystemIn this part of the study the efficiency and competitiveness of the Vietnamese port system will be analysed and discussed. The main issues involving port institutional and administrative regimes, as well as port operation and management will be covered to reveal the contemporary problems as far as efficiency and competitiveness are concerned. Where necessary, comparison will be conducted between the Vietnamese ports and some others in the ASEAN and ESCAP region to further illustrate the analysis and discussion.Institutional and administrative issuesFrom a holistic point of view, the institutional and administrative issues of a port system are very important to provide initial information about its efficiency and competitiveness. In this section, different categories of port management body as well as the role of port authorities in Vietnam will be analysed and discussed.Port management body in VietnamThe port management system in Vietnam is very diversified. Examples include:VINAMARINE, which is under direct control and management of the Ministry of Transport, manages three ports – Nghe Tinh Port,Qui Nhon Port and Nha Trang Port.VINALINES (Vietnam National Ship ping Lines), which is also under direct control and management of the Ministry of Transport ,is the state-owned company responsible for shipping activities in Vietnam. It man ages: Hai Phong Port and Quang Ninh Port in the north, Da Nang Port in the central, Sai Gon Port and Can Tho Port in the south.Local governments, such as cities and provinces, also take part in port management. For instance, Ben Nghe Port is directly under super vision and management of Department of Transport and Public Works of Ho Chi Minh City.Some state-owned corporations, which are under control of provinces and cities, also manage ports. This is the case of Hon Khoi Port managed by a salt company under control of People‟s Committee of Khanh Hoa province.The participation of private sector in port management in Vietnam is still very limited. Nationally, there are only two ports tha t have the private sector‟s participation so far: Ba Ria Serece in Phu My (Vung Tau province) as the joint-venture between Norway, French and Vietnamese partners; VICT as the joint-venture between NOL of Singapore, Mitsui & Co. of Japan and Southern Waterborne Trans port Company of Vietnam. These ports are under direct control and management of both Ministry of Transport and Ministry of Planning and Investment.The role of Port AuthorityThe definition of term …port authority‟ and its functions in Vietnam is very different from other countries in the world. In 1977, a port authority was defined as …State, Municipal,public or private body, which is largely responsible for the tasks of construction, administration and sometimes the operation of port facilities and, in certain circumstances, for security‟ (World Bank Port Reform Toolkit, 2001). This definition is sufficiently broad to accommodate the various port management models existing in the world. It also indicates that the port authority plays an important strategic role with wide responsibilities. In most cases, the port authority is the landowner and it can work out general guide lines for strategic development of owned ports and terminals.Port operation and managementIn parallel with institutional and administrative issues identified above, various operational and management problems at selected key ports can also been identified.Pricing policyThe practice of maritime dues and fees at ports in Vietnam is also as diversified as the port administration and management system. Current framework of fees and dues are regulated by different government agencies as follows:The Ministry of Finance regulates rates for tonnage fee, aids-to-navigation (ATN) fee, wharf age and documentary fee.The Government‟s Pricing Committee regulates rates for pilot age, tug service, mooring and unmooring, wharf age (elaborated from rates regulated by Ministry of Finance), opening and closing hatches, cleaning of hatches, rubbish collection, water supply, tallying, cargo handling charge, cargo storage charge and equipment hire/leasing.Tariff analysisThe following tables indicate a comparative analysis between two cases of 3,000 TEU class ship and 1,100 TEU class ship visiting ports in the ESCAP region. Port tariff is compared in terms of both nominal exchange rate and purchasing power parity.ProductivityIn order to further examine the efficiency of current Vietnamese ports, it is necessary that some key performance indicators are analysed. The following records indicate current handling productivity in normal working conditions:It can be clearly seen from the above that handling productivity at key Vietnamese ports, with the exception of VICT, is still relatively low compared with other ASEAN ports in theregion which can reach about 25 boxes per unit crane per networking hour. This can be partly explained by the absence of specialized handling equipment like ship-to-shore gantry cranes at some ports, skills of crane drivers, as well as internal management problems. Hand ling productivity at the quay is very important since it directly relates to the vessel‟s turnaround time in ports, meaning the economic justification for ship operators. However, ports also have a responsibility to en sure efficiency in their landside operations to sustain any benefits of efficiency in quayside operations.Administrative proceduresVietnamese ports are known for their cumber some administrative procedures for ships using their services. Before the Prime Minister‟s Decree No.55/2002/QD-TTg dated 23/04/2002 on reform of administrative procedures at sea ports came into effect on 01/07/2002 with experimental application at Sai Gon Port, the ship‟s agent needed to gather more than 30 types of documents for a ship to visit Vietnamese ports. Moreover, it was also time-consuming since he had to arrange himself to pick up all related agencies such as port authority, customs, immigration, medical officer etc for the same ship and take them onboard. In practice, it took about half day to gather all necessary related agencies, and about the same amount of time to bring them onboard and finish the job. This lengthened the ships‟ waiting time.The reform of administrative procedures at seaports stipulated that the port authority is the agency to coordinate with all other related agencies, and the ship‟s agent only needs to submit necessary documents to the port authority. As a result of these reforms, in Ho Chi Minh City area, the number of vessel calls has increased by 30% after one year of implementation. However, such a reform has to be extended to all other ports.Equipment and facilitiesFacilities and equipment make up the “hard ware” of any ports and terminals. Al though they cannot provide an actual judgment as productivity and utilization indicators they are still important factors to evaluate the suit ability and capacity of ports and terminals in response to customers‟ requirements. The following table provides a summary of facilities and equipment at selected key ports.Vietnam is still at the preliminary stage of containerisation compared with otherASEAN ports in the region, and the average share of containerised cargo at ports is still modest (about 30%). The ratio of containerised cargo through Vietnamese ports in 1995 was merely 18.7%, yet it has increased to 25.8% in 2000 and 28.2% in 2001 (AEAN, 2002). If we compare this tendency with current investment in specialized handling equipment for container operation at ports, there appears non-equivalence between growing demand and current capacity. As can be seen from Table12, there are only eight ship-to-shore gantry cranes and 21 RTGs for yard handling at the moment in Vietnam, nationwide. Equipment for handling break-bulk and general cargo is out-of-date and delivers low productivity; some of them, such as KIROV cranes at Hai Phong Port, have been in operation for decades.Software: IT and EDI applicationToday, IT and EDI in shipping and port operation and management are vital and make up the “soft-ware” or the “Information structure” of any port or terminal. The advantages of such soft ware are to eliminate human error, save time, simplify procedural documents and to enhance overall efficiency by the accurate relay of information and data. Moreover, IT and EDI also bring about the tangible advantage of laying the foundation for ecommerce and business in ports and terminals. The application of IT and EDI in ports and terminals can be broadly identified at two levels:Internal management system: this means all related departments and sections within a port are linked with each other. Information and data from all users and clients of the port enters a gate and is relayed to relevant areas for further processing/planning. The system allows all operational activities to be planned from one source of information.Links with users and clients, such as customs, shipping lines, forwarders, shippers, consignees, and external logistics providers .In this sense, multiple entry and errors are, as much as possible, eliminated since all documents are transmitted electronically, and each user is able to access information as needed. This includes pre-arrival information like cargo manifests, crew lists, etc to be submitted to the port and customs.Hinterland connectionThe port‟s hinter land is defined as the area behind the port in which total logistics cost for the shipment coming to/from it is the minimum compared with other rival ports. This area is also shaped by customer bases which are attracted by the efficiency of the ports‟services. The means of connection of a port to its hinter land include road (high way), rail way and Inland Water -way (IW). Since a port can be connected with its hinter land by road, rail or in land water way, the total logistics cost of the shipment is influenced by the following factors:The road condition and any hindrances (toll stations, traffic congestion status) that will affect the shipment‟s transit time and costsWhether the high way, rail way and IW to the port are linked with the regional or national traffic networks.The competition levels between modes of transport.Regulatory requirements on the modes of transport(environmental, operational, societal, etc)Coordination of activitiesOne of the main indicators used to evaluate the flexibility and reliability of a port is the coordination of related activities, such as tug operations, pilotage, cargo operations, banking, logistics and emergency services. The business process flows of these activities must be linked with a normal day‟s operations. From this, respective ac tivity with non-coordinated time can be identified, and this can partly reflect the flexibility and reliability of a port.Ports in Ho Chi Minh City area con tribute about 75% of the national container through put annually, and they are competing fiercely to gain more market share. This high level of competition has led these ports to develop similar business and work procedures, relative to the time taken for each procedure. They are grouped as one in the following comparison table.Human resource developmentHuman resource is a crucial as set of any company. This is, ironically, also the issue on which efficiency and competitiveness of port operation and management depend. Over staffing is one of the elements of this issue.With the exception of Phu My Port and VICT, which are in the private sector, all other Vietnamese ports are state-owned enterprises (SOE). Being SOEs, their main goals were traditionally to perform the …political duties‟ for the country. Ports are traditionally seen as large employers. Regardless of their economic objectives, ports in Vietnam have beenoperating for a long time under this situation. This is understand able since, in the past, the economic mechanism was centrally planned and controlled by the government and state-owned port enterprises did not function properly as economic entities in which they can decide strategies on their own.Some Suggested StrategiesThe following strategies are suggested for enhancing management effectiveness and operational efficiencies in the port system in Vietnam:Port institutional reform and administration improvementPorts are clearly classified according to their functions. The classification should take into account specific criteria, for instance, functions, types of cargo handled and the size of their service area.In this sense, ports can be initially grouped as gate way ports of the country (for example, Hai Phong for the North, Da Nang for the Central and Sai Gon for the South). Other ports of the country can then be classified further as regional ports, i.e. Qui Nhon for the Southern Central and High land region.Improvement of port operation and managementHandling productivity and utilization of facilities should be further improved to, at least, the same as regional standards. In this respect, Key Performance Indicators should be established for all ports. Such a system will help to control and evaluate performance from both quantifiable and non-quantifiable perspectives.All ports should further improve their function-time reliability for all port-related activities, for operating on a round-the-clock basis.Port and terminal‟s tariff should be further restructured and re-institutionalised for the unification and creation of more incentives to attract more vessels besides the objective of competitiveness. The tariffs should be consolidated and simplified.The experimental application of reform on administrative procedures at Vietnamese ports should be wholly applied to the remaining ports of the country to simplify documentary procedures for vessels entering and exiting Vietnamese ports and waters.IT and EDI should be intensively applied in port operation and management, especially the Port Information Centre to facilitate advantageous transactions between the port and por t‟s users and clients. The port itself should lead in gathering all parties concerned toestablish such a system based on their specific requirements and al location of authorisation. In this respect ,capacity-building to support such systems should be studied and developed first within the country, otherwise the costs will exceed benefits.Maritime supporting se vices should be examined and promoted as an inevitable part of marketing strategies to enhance the competitiveness of the port system.The ports‟ hinter land connections should also be developed in line with port development. Holistic human resource development plays a very important role in the functioning of ports. As the speed of automation of cargo handling process is increasing in Vietnam, together with development of new technology and know-how in port operations and management, port staff need relevant skills and knowledge to do their work. Training of staff and motivation incentives are there –fore critical for Vietnamese ports.ConclusionEfficiency and competitiveness are indispensable characteristics of any port system. At the same time, ports need to be competitive to attract clients to use their services. The above analysis and discussion with regards to Vietnamese port system has revealed some basic problems as far as efficiency and competitiveness are concerned. In order to achieve comparative advantage in the international market, the port system of Vietnam should note these issues and works out strategies to improve. The development strategies proposed in this paper are an indication for a more comprehensive and long-term planning by the government.译文:越南港口效率和竞争力体系的分析Vinh V an Thai and Devinder Grewal摘要港口,作为一个重要的物流链环节之一,在不同的物流运输方式中都起到重要的作用,它有着特殊的本质,因为国家和区域经济的效率和竞争力必将会对物流链产生影响。

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2474单词,4400汉字本科毕业论文外文翻译外文题目:A logistics and supply chain management approach to port performance measurement出处:MARIT. POL. MGMT作者:Khalid Bichou and Richard Gray原文:A logistics and supply chain management approach toport performance measurementBy Khalid Bichou and Richard GrayMARIT. POL. MGMT2004VOL. 31, NO. 1, 47–67ABSTRACTAlthough there is widespread recognition of the potential of ports as logistics centres, widely accepted performance measurements for such centres have yet to be developed. The essence of logistics and supply chain management is an integrative approach to the interaction of different processes and functions within a firm extended to a network of organizations for the purpose of cost reduction and customer satisfaction. The logistics approach often adopts a cost trade-off analysis between functions, processes and even supply chains. This approach could be beneficial to port efficiency by directing port strategy towards relevant value-added logistics activities. This paper seeks to show that through conceptualizing ports from a logistics and supply chain management approach, it is possible to suggest a relevant framework of port performance. A proposed framework is tested in a survey of port managers and other international experts.IntroductionMeasures of port efficiency or performance indicators use a diverse range of techniques for assessment and analysis, but although many analytical tools and instruments exist, a problem arises when one tries to apply them to a range of ports and terminals. Ports are very dissimilar and even within a single port the current or potential activities can be broad in scope and nature, so that the choice of an appropriate tool of analysis is difficult. Organizational dissimilarity constitutes a serious limitation to enquiry, not only concerning what to measure but also how to measure. Furthermore, the concept of efficiency is vague and proves difficult to apply in a typical port organization extending across production, trading and service industries.Ports have an important role to play in the integration of all three types of channel. There are many organizations occupied (or potentially occupied) with logistics and supply chain integration within and around ports, mainly in the role of logistics channel facilitators (ocean carriers, land-based carriers, port operators, freight forwarders, port agents, etc.), but also as public institutions such as Customs authorities. This paper seeks to adopt an approach that incorporates within a valid framework of analysis existing measures of port performance and efficiency, the association of ports with logistics and supply chain management, and appropriate measures of logistics and supply chain management efficiency.Background literaturePort performance and efficiencyUNCTAD suggests two categories of port performance indicators: macro performance indicators quantifying aggregate port impacts on economic activity,and micro performance indicators evaluating input/output ratio measurements of port operations. In this paper, we focus on the micro level. Various references, particularly UNCTAD monographs, provide a range of port indicators by ratio type and category of operation. There are many ways of measuring port efficiency or productivity, although reducible to three broad categories: physical indicators, factor productivity indicators, and economic and financial indicators. Physical indicators generally refer to time measures and are mainly concerned with the ship (e.g. ship turnaround time, ship waiting time, berth occupancy rate, working time at berth).Sometimes, coordination with land modes of transport is measured, e.g. cargo dwell time or the time elapsed between cargo being unloaded from a ship until it leaves the port.Factor productivity indicators also tend to focus on the maritime side of the port,for example to measure both labour and capital required to load or unload goods from a ship. Similarly, economic and financial indicators are usually related to the sea access; for example, operating surplus or total income and expenditure related to gross registered tonnes (GRT) or net registered tonnes (NRT), or charge per twenty foot equivalent unit (TEU). Port impacts on the economy are sometimes measured to assess the economic and social impacts of a seaport on its respective hinterland or foreland. The results may be provided in port statistics, e.g. the port of Rotterdam or by research institutes such as ISEMAR in France.Many ports, particularly those in urban areas, have inadequate land-side connections. Land-side efficiency also needs to be addressed when ways are sought to expand port capacity. Port capacity is difficult to measure or even to define. It is, nevertheless, likely to be easier for a port to make better use of existing capacity rather than subsidize new transport infrastructure. A logistics and supply chain approach may achieve better use of port capacity.Port activities are usually measured by cargo output or through production functions. In the first case, the assessment of efficiency is based either on the contribution of a single factor productivity to port throughput such as output per worker or output per wharf, or on the measurement of total cargo handling productivity, where performance evaluation equates port operations to the production function. Much empirical research falls under this category and seeks to compare actual output to optimum output using the frontier method.Review of port literature relevant to logistics and supply chain management.In the port and shipping literature, few authors have addressed the issue of logistics and supply chain management within ports and across their network of organizations, and many published works adopt a fragmented approach to port operations.Although current literature recognizes the role of ports as integral components of distribution systems, many studies disaggregate total port operations and focus on single or a few elements of port activity. Literature on port logistics has only developed over the last two decades or so, for exampleby UNCTAD through a series of monographs on port management and operations, or the World Bank’s‘Port Reform Tool Kit’describing recent trends in port management and suggesting a framework for port reform and development. UNCTAD defines ‘third generation’ports as those offering value-added services (e.g. warehousing, packaging) in addition to cargo handling, and ‘fourth generation’ports as those that are separated geographically but with common operators or administration, such as by global multi-port companies [42]. In an effort to assess the logistics potential of ports, Harding and Juhel distinguish between general logistics services (GLS) and value-added activities or logistics (VAL), with the latter being a common feature of containerised and general cargo. They highlight the increasing role of ports as ‘distriparks’or dedicated areas for both GLS and VAL. They also point out the future of inland logistics centres or dry ports (e.g. inland container depots) for logistics operations that do not need to be carried out in the seaport area.Much of the literature advocating the future of ports as logistics centres highlights their nodal role in the changing patterns of maritime and intermodal transport (e.g. hub and spoke systems), but overlooks logistics integration of the various activities performed within the port organization itself. Most published articles address separately different aspects of port management (cost-analysis, marketing, strategic planning, etc.) without incorporating them into an integrated logistics framework of customer service, total costs or trade-off analysis. For instance, the question of the total cost that a cargo bears throughout different port operations up to the final customer or user does not appear to have been discussed in the academic literature. The same applies to competitive benchmarking between the management of seaports and that of other entities with similar operational features, e.g. airports or regional distribution centres.For some, this fragmented approach is mainly due to the complex organizational structure and management of ports, although recent port privatization schemes may have made it relatively easier to apply an integrative logistics approach to port operations. Fleming and Baird consider that the lack of a ‘competitive community spirit’among different port actors (e.g. customs authorities) is largely behind the difficulty of managing activities from a logistics perspective. The complex organizational structure of ports has always been a central issue in most aspects of port management, and probably constitutes themajor obstacle to the development of a comprehensive conceptual framework of port logistics management.Supply chain management extends the principle of logistics integration to all companies in the supply chain through strategic partnerships and cooperation arrangements. Some regard the next challenge of supply chain management is to manage ‘pliant flows’so as to ensure that all parts of the chain ‘oscillate together’in an holistic fashion. In similar vein, others stress the need for ‘agile’supply chains in order to survive in a rapidly changing global environment. Paixao and Marlow advocate the application of ‘agility’to the port environment, proposing that ports should be proactive rather than reactive along supply chains in a modern globalized world economy.Review of relevant logistics and supply chain measurementsMany techniques of logistics measurement adopt ratio instruments of financial reporting and productive efficiency. For instance, logistics performance is assessed through productivity and utilization measurement, or by applying the DEA model to international channel productivity. Most of the available logistics measurements correspond to a firm’s internal functions and processes. For example, a report by the European Logistics Association arranges logistics performance measurements into eight groups, but does not organize them into an integrative and comprehensive framework. Measurement techniques that have gained recognition from logistics professionals include activity-based costing (ABC) and total cost analysis (TCA). The former proposes an evaluation of the costs of a firm’s activities based on the actual resources and time consumed to perform them, whereas the latter proposes a trade-off analysis among different internal functions to minimize the total cost, while at the same time maintaining customer satisfaction.The use of TCA is extended to external logistics performance by integrating various flows and processes in the supply chain.In the area of supply chain management, the academic literature has been less successful in providing valid tools for performance measurement, and most performance measurements have been initiated by practitioners or consultants rather than through academic research. Exceptions include Kaplan and Norton who combine several dimensions of performance measurement. They provide a linear cause-and-effect model claimed to serve both measurement and management objectives. The Supply-Chain Operations Reference(SCOR) initiative undertaken by the Supply-Chain Council (SCC) attempts to integrate process reengineering, benchmarking, and process measurements into a cross-functional framework. Holmberg’s model proposes a conceptual framework of performance analysis throughout a systems approach to supply chain measurement. Process benchmarking is a technique that proposes the collaboration of all members in the supply chain for the purpose of process comparison and performance analysis. Institutions at the trade channel level can play a valuable and neutral role in benchmarking. Any valid performance model, within a logistics and supply chain management context, should integrate different measures of internal activities and link them to measurement activities of other entities in the supply chain.Towards a logistics and supply chain approach for portsFrom the above discussion, it appears that there may be a methodological difficulty in linking supply chain performance measurements to ports. Traditional port management is often typified by institutional fragmentation and conflict with other members of the logistics channel, whereas the supply chain management philosophy advocates process integration and partnership. A systemic approach to port performance is required. The systems approach should allow a neutral and objective perception of a problem’s definition and investigation, and particularly helps in overcoming the obstacles of channel identification and conflicting standpoints. However, despite successive attempts to apply the systems approach to operational problems in shipping and ports, very few would claim to apply the concept of systems thinking to the whole port organization.MethodologyAction researchThe methodology adopted for this study works within the action research paradigm. Action research is a process suitable where change is the main research subject, and the researcher participates in the change process. It requires a close relationship and collaboration between practitioners and researchers, made possible in the research described in this paper when one of the authors undertook a short-term appointment with the World Bank. Action research is most suitable for technique development or theory building, but isless suitable for hypothesis testing. Its advantage over traditional survey approaches is that the latter tend to be past-oriented or ‘snapshots’, whereas action research is a forward-looking process with implications beyond the immediate project. Action research is undertaken by using an appropriate intervention technique analogous to experimentation. The technique used in this approach is to present port managers and other experts with a model of port performance for examination and assessment by them, leading to an improved model. This technique is supported by a questionnaire of port managers focusing on performance indicators.Exploratory investigation into feasibility of port performance model As an exploratory investigation, individuals with different types of expertise related to ports were approached to comment on the relevance and feasibility of the proposed model, shown in figure 3 with covering notes (see appendix). The participants consisted of three panels of experts, namely:Analysis and resultsQuestionnaire responses and analysisThe questionnaire investigated current techniques of port performance measurement. The 45 respondent ports confirmed the regular use of combined indicators for both internal and external performance evaluation. As shown in table 2, financial measures are the most commonly used, closely followed by throughput measures for internal performance, whereas productivity and economic-impact indicators become more prominent for external comparison with other ports.Most ports were not satisfied with the current indicators (see table 3).However, when asked about logistics techniques for performance measurement and management over half of the ports replied that they use them very seldom or never (see table 4).Although responses may reflect a lack of interest in logistics operations and management, an alternative explanation may be the difficulty in understanding or applying logistics concepts and measurement techniques.Comments by expert panels on model validityFigure 3 and the appendix present a model applying logistics and supply chainmanagement concepts to port performance measurement. The model was sent to and discussed with different participants to assess its validity and feasibility within the context of port operations and management. Responses varied in many aspects, although all considered the model valid as a ‘first initiative’that looks at port efficiency from the perspective of logistics and supply chain management. The following sections present and analyse the responses by each of the three expert panels.ConclusionsThe research aims at conceptualizing the port system from the perspective of logistics and supply chain management, and suggesting a valid framework of efficiency measurement capable of reflecting the logistics scope of port operations and complementing, if not replacing, the conventional methods for port performance measurement and management biased towards sea access. By adopting a structured approach and methodology and involving a range of interest groups, the authors tried to ensure a valid and reliable inquiry given the time and cost constraints.The results show a common interest in logistics and supply chain management concepts across the various panels of experts. Respondents from the port group showed a lack of familiarity with logistics and supply chain management concepts, especially those related to logistics integration, benchmarking and channel design, although there is common recognition of ports as key logistics and distribution centres.译文:用港口物流及供应链管理方法来评价港口绩效Khalid Bichou and Richard Gray摘要尽管港口作为物流中心潜在能力已被广泛的认同,但还没有一个被大家广泛接受的性能测量标准出现。

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