国家开放大学电大《商务英语4》试题及答案

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2021国家开放大学电大本科《商务英语4》期末试题及答案(试卷号：1391)

2021国家开放大学电大本科《商务英语4》期末试题及答案（试卷号：1391）一,交豚用通（Mtt M分.■小分）1一5 ■:携择正•的91句夷成下而对话.MK8X序号写在害■峨上•L — Pm really M up with Larry!Tin wrry to hear that, a Really?C. Hcy< up?Sure, no problem^ First, go BCC Cnidy and tdl her where you're ffoinic and when«、Can you （ill tnc in?H. Wil! I use the card for everything?G Will the company mmburwc ereryihmg?but ! still have tbc feeling that it f s not safe enough.I couldn9! Agree num. ThatS why I only do ttiwt shoppingsA. Paying otilme i> much uruafe than before& PayttiK online b le*s safer than beforeC. Paytnff online b much tafer than bc/orcWhit is the distance between the new building asd your office?A< It it near to the bat stop.K It ta about IS ktlomctetiuC. h i» very dose.5. — Hettywc r U have ■ buffet party next Setiirday. Will you join ut?— ________ . Suwm. Thank you!A. l*d knrr toK Pm atraUi notC. By no means二.国汇与结构（共计30分，鲁小题2分）G—20隧：阐读下面的句干.从A.B.C三个迭项中这出一个能填入空白处的正砺选项，并将答案序号写在答曝蚯上.6. Please ________ an open return Hight from Barcelona to Frankfurt.A. paper & textU book7. /Mthough he hz 4»ou«ht to find a prnreful ____________ . he m fn< mg more prcfunirr fratn htH bgn-g nvnln.A. Rolution Ft ndutcC nolvr8. You can download and print off ihr _ ___________ onlinceA> from Bt formC. formal9. Lhr executive tram hnvr to hold an ur^rnt rnreting __________ thry ncr the bad niArkct (cedbnck.A> bccaiiav Be beforeC. whether10f The iCMtn mrmbers are ______ nnd hrJptnK ench othrr out<Aa goinx an H. getting ulong(：. srttinK up!!• Current _________ are those debt* th*! rriunt he puid within the year.A. A Met* H. cquitio,C. hnbilitie»12. I'm etill working on n few problrmn.A. iron in IL ironing outC. io iron m13. (rirnd« and colleAgueji grretrd each other with that dfly w/i・ * Bought anything today?MA. ThatB. WhoC. WhatbL When the fest of the room ___________ e motional• stay cool and u* logic to negotinte.A. getB. get*C got15. But Jerryt have you really thought this _____________ ? You would eMcntially be giving up the company that your great-grandfather built.A» through B. ofC. nbout16. Can you tell us why you think this makes good business ______________ c o you?A. deal B- MIWCC. programI7a ______ you have A job. you may be tn the market for ano!her o«e<A. Even ifB. WhenC. Since18. _______ t he ^itumion may bee make jiure thnt you don't le«vr your customer withnn HnnnMwcrtd (juc^iton.A. HoweverB. WheneverC. WhateverID. Did you get thr finAncial record* *hj»pe for y<mr andit next muritlf*A. intoB. toC. from20. II you ntc intendinK _________ juxt one Schrngcn country^ you will need to npply forthe Schengen V I M directly with the ernbAMny or coriAulate of tluit particular country t.A. ta vinitB. vinitingQ viiihed三共40分，每小BU分)21-25 H：08U下列短文，从AJkC三个选项中选出一个正•答案，井将答察序号耳在答・»±. plIMUIgt ITr^m spirit cun mnkr or break a trnm. Tenmmfttes who h»ve tenm spirit «rr better able to work together and achieve trnm x()nk・They nrr /ilso mare ^ntisficd with their team activitie^e lohn Wooden, fi former bn»keTball eoath at UCLA. said> " Team spin! nicnns you arc willing TO sacrifice personal considcraiionN lor ihr welfare of nIL That dr fines a learn plnyer. " There Are rcxiftin ikilh team members tirwlnp that s«rve AS Rood examples o( team spiritsCooperationCoopcrAting is wmply working together <13 teainniates lor ihc good ol the tconi. Cooperntion IB a that team members can Rhcrpen during prnctice< For example* basket hall players must pradice pawing the ball in difirrrnt plays mid sttunlions. Team efficiency is directly related to rhv cooperation of tlx member*. Acting rooperatively a uood way to show team spirit because doing so contributes lu the over<tll MUCCC^ of the ttBm< MotivntiooTeam members must fulfil their duties with thrtr full rHorts. Slaying motivated shows team spirit because it shows that you wont :hr tenjn to do well. This includes being motivated to give your best in practice And in competition. &9 well outside of 1cam Activities. For rxample. A baseball phyer can show team spirit by being tnotiv&ted to prncticr hrs ?wing outside of practice^RespectRespect for your fellow teftrn members iii a musk You enn ^how respect to your teammateji by treating everyone fairly and equally. Teammates al»<) rrspert rach other by allowing everyone to pmicipny Respecting fellow tcammAteA keeps cvrr>*one in A good mood nn<! encour/<|tr* ovrrnll trntti AjiiriL H)r rxnmplr« |>e(ipk enn ^h(iw ten tn spirit ihrnugh rr*pmt by rnrournMinK other tenm tnrmbrfu wh(i minht l»r nfrugMlinK- 2L 1 cAftirnatm who hnvr trurn npiritA. CAfi hrruk a teamIt nrc belter able to work together nnd ochievt tenrn gonh(\ arc Iras Mtislicd with their tenm activities22. AccordinK to the article# tea tn spirit mron，,A. ccHJperation and motivationK mufivation and respectC. coopvr/ition« mutivution nnd resiprct23. (x>u pc ration is a skill thnt ________ •A. can be sharpened during practiceB. in born withC. everyone should hove24. Bctn« motivftted me«ns _________ •A. you should compete with othersB. you should practice nwing outskic of practiceC. you should give your Ijest in uny circum?»tnnces25. Respecting your teamnwitrs ________ -A. can treat everyone hirly and equallyB. ran keep everyonr in A good moodC. can discourage overall tej*m spirit2fi—30 8：iW根堤短文内容拜断绘出的语句是否正桀，正确的的写“F".并将答案目在答n纸上。

电大《商务英语4》试题及答案

电大《商务英语4》试题及答案一、选择填空题（每题 10 分，共 5 题）— Betty, we"ll have a buffet party ne_t Saturday.Will you join us? — _______, Susan.Thank you! 选择一项：A.I"d love to B.I"m afraid not C.By no means 反馈你的回答正确解析：本题考核表达“回复邀请”的交际用语。

第一说话人邀请对方参加聚会，听者表示有兴趣参加，所以答案是 A。

正确答案是：I"d love to — I had a really good weekend at the seaside.—____________.选择一项：A.Oh, that"s very nice of you B.Oh, I"m glad to hear that C.It"s a pleasure 解析：本题考核表达“赞赏”的交际用语。

第一说话人谈到在海边度过愉快的周末，选项 A表示感谢；选项Ｂ表示赞赏，选项 C 表示很乐意，所以答案是 B。

正确答案是：Oh, I"m glad to hear that Trademarks, proprietary service marks and regulations need _____ carefully.选择一项：A.to be observed B.be observed C.being observed 译文：要认真遵守商标权、专属服务标志权和规章制度。

解析：句中 need 表示“需要，应该......”时，是实意动词，后面可以接动词不定式作宾语，但是动词不定式 observe 与主语之间是被动关系，所以答案是 A。

国开大《商务英语4》自测试题及答案

1、____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.[答案]On2、_________ the situation may be, make sure that you don't leave your customer with an unanswered question.[答案]Whatever3、______ has good reputation will sooner or later be successful in his business.[答案]Whoever4、_______ you have a job, you may be in the market for another one.[答案]Even if5、__________________？—I expect to depart for Frankfurt on Sunday, September 1st, any time after 13：00 pm.[答案]When do you plan to leave6、__________________？—Sure, no problem. First, go see Cindy and tell her where you're going and when.[答案]Can you fill me in7、__________________？— Yes, business class.[答案]Will you fly business class8、________________ , but I still have the feeling that it's not safe enough.—I couldn't agree more. That's why I only do street shopping. [答案]Paying online is much unsafe than before9、At the same time, the negotiator keeps things secret ____ would limit his/her ability to negotiate.[答案]that10、Are the Project Managers linking up OK？—They seem to be, yes._________ .[答案]There's been a good atmosphere at the first management meetings11、An on-line virtual supermarket ______ the real supermarket, which makes it feel so real.[答案]simulates12、Are there any disadvantages to shopping online？—___________. But I think this problem will be solved soon. [答案]It takes some time for the stuff you buy online to arrive 13、Although he has sought to find a peaceful _____, he is facing more pressure from his business rivals.[答案]solution14、Among the critiques were allegations ____ some franchise uses its political influence to increase its profits.[答案]that15、Betty, we'll have a buffet party next Saturday. Will you join us？— _______ , Susan. Thank you![答案]I'd love to16、Better understanding of team work can make you a more effective employee and give you an extra ______ in your corporate office. [答案]edge17、But Jerry, have you really thought this ______？ You would essentially be giving up the company that your great-grandfather built.[答案]through18、But then we'll have to accept a Board of Directors chosen by our stockholders. Wouldn't that limit us in many ways？—Certainly. But if you consider the massive capital investment that we'll receive, you'll understand that this could take our company —————— .[答案]from being a medium-tier firm to being one of the big players 19、Can you fill me ____________ ？I need some detailed information.[答案]in20、Can you tell us why you think this makes good business ______to you？[答案]sense21、Can you tell us why you think this makes good business sense to you？—We've been doing quite well on our own and we could probably survive like this for quite a few more years to come, but if we really want to take it to the next level, ____________.[答案]we are going to have to consider finding more investors 22、Customers often remain _________ to a business that has excellent service even if their prices are high.[答案]loyal23、Customers won't find store clerks sitting around _________ . [答案]watching TV or playing cards24、Could you be so kind as to turn down that rock n roll？ I'm preparing for tomorrow's meeting report.— ______________.[答案]Sure. Sorry to disturb you25、Cooperating is simply working together ______ teammates ______ the good of the team.[答案]as…for26、Current _______ are those debts that must be paid within the year.[答案]liabilities27、Chinese shoppers spent billions online yesterday as they took advantage _____ discounts offered on Singles Day (November 11). [答案]of28、Did you get the financial records _______ shape for your audit next month？[答案]into29、Did you get your financial records into shape for your audit next month？— _______. Keeping a strict account of all our incoming and outgoing is not an easy task.[答案]I'm still working on ironing out a few problems30、Even though he's ______ out of college and still a bit green, he is a great co-worker.[答案]fresh31、For a limited company, this will include the money ______ issuing shares, and is known[答案]raised by32、How would you like to go？—__________________.[答案]I'd like to fly to Frankfurt for a stay of two days 33、How do you calculate the fee if we ask you to move the office furniture？— _________________.[答案]The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move 34、How was your trip to London, Jane？— ___________.[答案]Oh, wonderful indeed35、How much of a problem meeting the budget？— _______.[答案]Well, it seems that we underestimated the costs36、Hello, is that Sail Moving Company？— _________________？[答案]Yes, this is Jack speaking. Thanks for calling. What can we do for you37、Hello, this is Lucas Bowen. I'd like to order some machines. —___________. When do you need them？[答案]No problem38、Have you ever tried shopping online？—No, never. ____________, especially for clothes and shoes. [答案]I prefer to actually see and touch what I'm buying beforeI pay for it39、Have you ever tried shopping online？—No, never. ____________, especially for clothes and shoes. [答案]I prefer to actually see and touch what I'm buying beforeI pay for it40、His ideas are linked to the theory________markets are efficient, which means market actors taking all available information to create the correct price for things at any given time.[答案]that41、His method supports Mr Shiller's findings and has ________efforts to predict prices in the financial industry. [答案]influenced42、Hey Kyle, guess what! The boss is sending me to Europe fora marketing seminar next month.—__________________You've been itching to go on a business trip for months.[答案]Great! You must be happy.43、Henry, what do you think of the new team？— ________ , I think the team is starting to get along quite nicely.[答案]Very well on the whole44、I'll also throw in the discount of 10% on your up front deposit. What do you think about this suggestion？—______________.[答案]Ok, I think we've both have done our best for this45、I'll be away on a business trip. Would you mind signing for my express delivery？—________________.[答案]I'd be happy to46、I had a really good weekend at the seaside.—____________.[答案]Oh, I'm glad to hear that47、I am going to ask for a pay rise.—_________.[答案]I think you may talk to your boss48、I couldn't agree more. That's ______ I only do street shopping. [答案]why49、I'm really fed up with Larry!— ________[答案]Hey, what's up？50、I thought that if I could get your support first, it might make getting approval easier.— _________ .[答案]Well, you've got my support on this51、I really ______ the effort you have put in on your team's current project.[答案]appreciate52、I'm still working on ______ a few problems.[答案]ironing out53、In business，whatever you do, do not ____ illegal benefit. [答案]chase54、It should ____ that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it.[答案]be recognized55、It will _______ about eight percent more than initially projected[答案]cost56、It's said that some measures have been taken _____ this problem.[答案]to deal with57、If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.[答案]to visit58、If any of the articles are damaged during move, you may makea _________ for compensation with our company.[答案]claim59、If things have _________ , the person you're talking to will want to know the reasons.[答案]gone wrong60、If people ________we're very valuable they won't buy our stock. [答案]don't think61、Looking your customers in the eye shows that we are listening to them and hearing _________ .[答案]what they are saying62、Looking at this, if my calculations are correct, we are about five thousand dollars over budget.— That's right.__________.[答案]It's going to cost about five thous63、Larry is the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.—________ . You'll always have some co-workers that are harder to work with than others, you know.[答案]You shouldn't be so negative64、Large organizations will find ______ impossible to manage all these data if manual accounting were used.[答案]itand more to complete the first order65、Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.[答案]checks66、Okay then, so to confirm： a 6% discount but you pay all the shipping and installation costs.—____________. I'll call you tomorrow.[答案]That sounds all right67、Okay, let's say we make a decision _____；what kind of price are we thinking about charging for our stock？[答案]to go public68、Okay, what is the decision？—As you know, we have been a privately held, family-owned company for over 120 years,_____________.[答案]but it may be time to consider some major changes69、One kind of partnership is called a limited ________partnership.[答案]liability70、Please ____________ an open return flight from Barcelona to Frankfurt.[答案]book71、Respecting fellow teammates keeps everyone in a good ______ and encourages overall team spirit.[答案]mood72、Some of the customers' complaints seem _________ .[答案]unacceptable73、Some stores even offer _________ lanes for customers with 10 items or less to checkout quickly.[答案]express74、Some in the market now want government _____ in order to reduce costs.[答案]regulation75、Some of the _____ solutions will support these requirements better at the moment.[答案]proprietary76、Some friends say when they get the article, ______________. —That happens. So close quality control is needed to avoid e-shoppers' fraud.[答案]it's quite different from what they saw on the website advertisement77、Sometimes I surf online shops to check some related information, and then go to a physical store to do the ______ shopping.[答案]actual78、The processing time ____________ per embassy.[答案]varies79、The client said he had to send a monitor back three times before the problem was solved. Do you have a reason for this？— _________________.[答案] Well, I wonder whether the recent layoffs are affecting the quality of our customer service80、The American idea of customer service is _________ each customer the center of attention.[答案]to make81、The customer service representative will often allow customers to exchange the product they bought or return it for a full _________ .[答案]refund82、The executive team have to hold an urgent meeting ____ they see the bad market feedback.[答案]because83、The franchisor _____ the franchisee should observe the regulations to make the business go well.[答案]as well as84、The instruction describes completely the ____ and its safety basis.[答案]facility85、The people in your department seem so ______ and nice to be around.[答案]capable86、The team members are _______ and helping each other out. [答案]getting along87、The long-term assets are known as ______ assets.[答案]fixed88、The bottom half shows ______ this money came from.[答案]where89、The proprietor owns all of the property of the business and is responsible ________ everything.[答案]for90、The same is true ______individual proprietorships.[答案]of91、That's something you can improve by talking to human _______ . [答案]resources92、That might be acceptable ______ you handle the insurance fees. [答案]if93、They want to make sure you're paying taxes on the money you make.— ________ .[答案]We're paying alright94、They exchanged tales of ____ or disappointing news of popular items sold out minutes after the spree began at midnight.[答案]bargains95、They wanted to ______ a discussion on economics.[答案]initiate96、There are more and more ______ of software for accounting, this has made the different types of software more accessible in terms of costs and variety.[答案]manufacturers97、Then your _____will be sold by auction.[答案]stuff98、Traveller's checks are generally ____________ small face value.[答案]of99、Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.[答案]buying100、Trademarks, proprietary service marks and regulations need _____ carefully.[答案]to be observed101、Teammates who have team spirit are more satisfied ______ their team activities.[答案]with102、Their skill and ____ has got them on the sales team.[答案]enthusiasm103、To attract investors, the government has _____ its tax and labor laws.[答案]adjusted104、Thanks for inviting me, John, but I've already made other plans.— _________. Maybe another time.[答案]Oh! I'm sorry to hear that105、We used to ____________ cash advances.[答案]have106、We didn't understand how difficult it was to ____ such a breakfast.[答案]distribute107、We can't manage that ____ you pay for the installation. [答案]unless108、We've done very well so far but if we want to see serious growth ______________.—Yeah...maybe. But I have my doubts.[答案]it might be time to ditch our old business model and go public109、What does the customer's complaint say？— _________________.[答案]He says he hasn't gotten back the monitor for repairs 110、What is the distance between the new building and your office？— _________________. [答案]It is about 15 kilometers111、What's more, it's not always so ______ for us to pay online as hackers might steal our user name and password.[答案]safe112、When the rest of the room ______ emotional, stay cool and use logic to negotiate and close.[答案]gets113、While the other people ____ and discussed the problem together, Ted ignored them.[答案]interacted114、 Without close quality control, we may _____ fraud, and the e-shop may suddenly go offline, so you can't get a refund.[答案]encounter115、 Well，the day we offer stock for sale is the day we will see how much______there is in our company.[答案]faith116、You can download and print off the ____________ online. [答案]form117、You can show respect to your teammates _______ everyone fairly and equally.[答案]by treating118、You mean... like becoming a publicly-traded company？—That's right. ______________ .[答案]It's something we should give serious consideration to翻译：为句子选择正确的翻译（每题10分）。

国开大《商务英语4》自测试题1及答案

国开大《商务英语4》自测试题1及答案—__________________?—I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.选择一项：A. How would you like to goB. Where shall I make hotel reservationC. When do you plan to leave正确答案是：When do you plan to leave—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—__________________You've been itching to go on a business trip for months.选择一项：A. I am sorry to hear that.B. Great! You must be happy.C. So what?正确答案是：Great! You must be happy.Please ____________ an open return flight from Barcelona to Frankfurt. 选择一项：A. paperB. textC. book正确答案是：bookTraveller's checks are generally ____________ small face value.选择一项：A. atB. onC. of正确答案是：ofCan you fill me ____________ ? I need some detailed information.选择一项：A. inB. upC. out正确答案是：in二、阅读理解/翻译/完形填空（题型随机）（共50分）题干阅读理解：根据文章内容，判断正误（每题10分）。

国家开放大学2020年春季学期电大《商务英语4》试题及答案

一、选择填空题（每题10分，共5题）—Betty, we'll have a buffet party next Saturday. Will you join us?—_______ , Susan. Thank you!选择一项：A. I'd love toB. I'm afraid notC. By no means反馈你的回答正确解析：本题考核表达“回复邀请”的交际用语。

第一说话人邀请对方参加聚会，听者表示有兴趣参加，所以答案是A。

正确答案是：I'd love to—I had a really good weekend at the seaside.—____________.选择一项：A. Oh, that's very nice of youB. Oh, I'm glad to hear thatC. It's a pleasure解析：本题考核表达“赞赏”的交际用语。

第一说话人谈到在海边度过愉快的周末，选项A 表示感谢；选项Ｂ表示赞赏，选项C表示很乐意，所以答案是B。

正确答案是：Oh, I'm glad to hear thatTrademarks, proprietary service marks and regulations need _____ carefully.选择一项：A. to be observedB. be observedC. being observed译文：要认真遵守商标权、专属服务标志权和规章制度。

解析：句中need表示“需要，应该……”时，是实意动词，后面可以接动词不定式作宾语，但是动词不定式observe与主语之间是被动关系，所以答案是A。

正确答案是：to be observedWe didn't understand how difficult it was to ____ such a breakfast.选择一项：A. districtB. distributeC. distract译文：我们不明白配销这样一份早餐有多么困难。

2022年7月1391国开电大本科《商务英语4》期末考试试题及答案

2022年7月1391国开电大本科《商务英语4》期末考试试题及答案一、交际用语（共计10分,每小题2分）1・5题：根据对话内容选择恰当的选项。

1.—T'd like to have some soft drink.A.You are welcome.B.Here you are.C.No,you can't.［答案］B2—How is the weather in autumn?A.I like sunny days.B.It is always sunny.C.I hate it.［答案］B3.—___________________—Yes,I think so.A.W ill you fly business class?B.When do you plan to leave?C.Where shall1make hotel reservation?［答案］A4.—I had a really good weekend at the seaside.A.O h,that's very nice of youB.OhJ'm glad to hear thatC.It's a pleasure［答案］B5—Hello,Sir.—I'd like to order a pizza.A.W hat do you do?B.How are you?C.W hat can I help?［答案］C二、词汇与结构供计30分,每小题2分）6.20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

6.She heard a terrible noise,brought her heart into her mouth.A.whichB.whatC.who［答案］A7.He made a promise that I passed the examination he would buy me a gift.A.whetherB.i fC.e ven if［答案］B8.1have to make clear that it works well.A.whatB.itC.one［答案］B9.The instruction describes completely the and its safety basis.A.f acultyB.familyC.facility［答案］C10.1really the effort you have made for the project.A.thankB.a m gratefulC.a ppreciate偌案］C11Although he has sought to find a peaceful,he is facing more pressure from his business rivals.A.solvingB.solveC.solution偌案］Ci2The bottom half shows this money came from.A.whereB.whatC.why［答案1Ai3.For a limited company,this will include the money by issuing shares,and is known as the share capital.A.raiseB.raisedC.raising［答案］B14.1'm still working on ironing a few problems.A.inB.a tC.o ut［答案］C15.Many of the banks and travel services in the western countries provide convenience for the travelers by issuing traveller's.A.c hecksB.cashC.c redit cards［答案］A16.It will_______about eight percent more than initially projected.A.spendB.payC.c ost［答案］C17.1couldn't agree more.That's I only do street shopping.A.whetherB.b ecauseC.w hy［答案］C18.Please an open return flight from Barcelona to Frankfurt.A.paperB.textC.b ookI答案1C19，The long-term assets are known as assets.A.fixedB.current［答案］A20.E ven though he's out of college and still a bit green,he is a great co-worker.A.fleshB.f reshC.flash［答案］B三、阅读理解（共计40分,每小题2分）21.25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案。

国家开放大学电大《商务英语4》试题及答案一

uanli 一、选择填空题（每题 10 分，共 5 题）—Okay, what is the decision?—As you know, we have been a privately held, family-owned company for over 120 years, .选择一项：A.and I think it definitely has a bright futureB.but it may be time to consider some major changesC.but the company faces tough competition解析：本题考核“提出建议”的交际用语。

第一说话人询问对方做出怎样的决定，回答者答语的前半句话表明公司的状况，答语的后半句话给出的应是具体的决定，即回答者的建议，只有选项 B 是针对第一说话人的问题进行回答，“但是可能是该考虑一些重大变化的时候了”，所以答案是 B。

正确答案是：but it may be time to consider some major changes—But then we'll have to accept a Board of Directors chosen by our stockholders. Wouldn't that limit us in many ways?—Certainly. But if you consider the massive capital investment that we'll receive, you'll understand that this could take our company —————— .选择一项：A.from being a big firm to being one of the medium-tier playersB.from being a medium-tier firm to being one of the big playersC.from being a medium-tier firm to being one of the small players解析：本题考核“说服某人”的交际用语。

[2023秋期版]国开电大本科《商务英语4》在线形考(单元自测5)试题及答案

[2023秋期版]国开电大本科《商务英语4》在线形考试题(库)及答案说明：资料整理于2023年12月；适用于图开电大本科学员一平台在线形考考试。

单元自测5试题及答案备注：测试中共有6道随机题，其中有5道选择题和1道完形填空题。

第一大题：选择填空(每题10分，共5题)从下列选择题库中抽2个小题—Are the Project Managers linking up OK?—They seem to be,yes.[答案]B.There's been a good atmosphere at the first management meetings—Are the Project Managers sharing information and contacts and so on?[答案]A.Yes,there's really nothing to worry about—Henry, what do you think of the new team?,I think the team is starting to get along quite nicely.[答案]C.Very well on the whole—I'm really fed up with Larry![答案]C.Hey,what's up?-Larry is the biggest airhead I've ever met.He always makes careless mistakes,and he's a pain to work with——_.You'll always have some co-workers that are harder to work with than others,you know.[答案]C.You shouldn't be so negative从下列选择题库中抽3个小题you have a job,you may be in the market for another one.[答案]A.Even ifBetter understanding of team work can make you a more effective employee and give you an extra n your corporate office.[答案]A.edgeCooperating is simply working together. t eammates the good of the team.[答案]A.as…forEven though he's out of college and still a bit green,he is a great co-worker.[答案]B.freshI really. t he effort you have put in on your team's current project.[答案]C.appreciateRespecting fellow teammates keeps everyone in a good a nd encourages overall team spirit.[答案]A.moodTeammates who have team spirit are more satisfied t heir team activities.[答案]B.withThe people in your department seem so and nice to be around.[答案]B.capableThe team members are and helping each other out.[答案]B.getting alongYou can show respect to your teammates. everyone fairly and equally.[答案]C.by treating第二大题：完形填空(阅读理解选择、判断、翻译、听力理解等)(共50分) 从下列带★题库中抽其中1个试题★翻译：为句子选择正确的翻译(每题10分)。

国开电大商务英语4单元自测1-8参考答案

国开电大商务英语4单元自测1-8参考答案本课程题目随机请使用ctrl+F搜索题目1.—__________________?—Sure, no problem. First, go see Cindy and tell her where you're going and when.A. Will the company reimburse everythingB. Will I use the card for everythingC. Can you fill me in【答案】：Can you fill me in2.—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month. —__________________You've been itching to go on a business trip for months.A. I am sorry to hear that.B. Great! You must be happy.C. So what?【答案】：Great! You must be happy.3.You can download and print off the ____________ online.A. fromB. formC. formal【答案】：form4.We used to ____________ cash advances.A. hadB. havingC. have【答案】：have5.Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.A. checksB. cashC. credit cards【答案】：checks6.完形填空：选择正确答案，补全文章（每题10分）。

国家开放大学学位英语辅导国开学习网(商务英语4)试题及参考答案

商务英语4一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.A. buyB. buyingC. to buy译文：旅客在购买旅行支票时，必须当着银行职员或旅行社职员的面在支票上签字。

解析：动词-ing形式作时间状语，相当于when travellers buy the checks，所以答案是B。

正确答案是：buyingWe used to ____________ cash advances.A. hadB. havingC. have译文：我们以前是预支现金。

解析：used to do…意思是“过去常常做某事”，表示过去经常做或一直做而现在不做，它只用于过去时态，所以正确答案应该是C。

正确答案是：haveThe processing time ____________ per embassy.A. variousB. varietyC. varies译文：处理时间各个使馆有所差异。

解析：various是形容词，意为“各种各样的”；variety是名词，意为“多样化”；vary是动词，意为“变化”。

根据题意，此处需要动词，因为时态为一般现在时第三人称单数，所以答案是C。

正确答案是：variesIf things have _________ , the person you're talking to will want to know the reasons.A. got upB. gone wrongC. turned down译文：如果事情出了问题，跟你说话的人会想了解其中的原因。

解析：get up意为“起床”，go wrong意为“出错”，turn down意为“关小，调低；拒绝”，所以答案是B。

国开大学商务英语4例题及答案

1.Is it possible for you to work out the plan tonight?_______ A. I'll do that. B. I think so. C. I'd love to.2.Could you give us a speech on management functions some day this week?____. A. That'a good idea B. No, I already have plans C. I'd love to, but I'm busy this week3.______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information. A. Not only B. Do not only C. Not only do4.______ CEOs spend planning, the more profitable their companies are. A. The more time B. The more C. The less time5.The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process. A. imply B. indicate C. interrupt6.Nokia lost the smartphone battle because its technology is not as good as that of Apple.F 2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them.F 3. Nokia's top managers were too moody to hear anything good but harsh.T 4. Middle managers in Nokia delivered results more than they promised earlier.F 5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.T7.—How did your meeting go yesterday? — ______actually, it was really frustrating. A. Not so good8.____________________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team. Are you able to9.In today's environment, ______ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. A. where10.Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips. A. that11.Who was ______ the meeting？A. chairing12.1. Communication and leadership don't always go hand in hand.回答F 2. The say-do gap happens when people misunderstand their leader's intention.回答F 3. Using technical jargon makes a leader convincing.回答F 4. Communicating sincerely is always the best.回答T 5. Observation is as important as communication when you want to know what people really think.回答T13.— I am sorry for what I have said to you.—_____________A. No problem. C. Don't think any more about it.14.—_____________— I'd like to have this film developed. B. May I help you?15.Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute. B. viewed16.The majority of these team challenges ______ anywhere. C. can be delivered17. I like to think ______. I am always the one finding new ways to a situation or challenge. C. outside of the box18.1. Team building event is traditionally related to playing games at resort.回答T 2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.回答F 3. “Retreat” in the first paragraph means withdrawal of troops after a defeat.回答F 4. Ice breaking motivates team members compete with each other.回答F 5. A good teamwork culture enables individuals make more efforts together.回答T19.—Can I get you a couple of tea?—____________________. A. That's very nice of you20.— Wow! This is a fantastic project! I've never known you're so creative.—__________ C. Thanks for your compliments.21.The leader ______ at creating opportunities to provide rewards, recognition and thanks to his or her staff. C. excels22.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and theirwell-being. A. as if23.______ the job, employers don't want to hire people who are difficult to get along with. C. Regardless of24.1. A CEO only needs to be passionate and enthusiastic.回答F 2. It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.回答T 3. “A one-sided note” refers to the root of PayPal's problem.回答F 4. When faced with internal problems, good executives find the root of a problem in their executive team first.回答T 5. Good executives need to give feedback immediately when they are listening to the staff.回答F25.— Do you know where I can repair my motorcar? — ____________ B. Around the street corner.26.Why didn't you come to my birthday party yesterday?— ____________ B. Sorry, but my wife had a car accident.27.At a rough ________, we will take another four weeks to finish this plan A. estimate28.Wendy suggests that we ________ tomorrow. B. should go29.Without his assistance, I ________ the research last month. A. would not have completed30.1. Performance management is a very important part of any quality human resource system.回答T 2. The aim of performance management is to punish the unqualified employees.回答F 3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答T 4. Every enterprise can expect high performance from each employee.回答F 5. “Performance management” is also called “performance appraisal”.回答F31.Can I have three days off next week, Mr. Smith?— _____. I can manage without you. B. Of course32. If you don't believe in yourself, no one else will.— _____. Confidence is really important. C. I couldn't agree more33.By the end of the year, the sales plan for the next year______. B. will have been made34.____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector. A. With35.To build the reservoir（水库），thousands of people have to be______ A. relocated36.1. Jack Welch retired at the age of 65.回答T 2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.回答F 3. If the business could not meet Welch's change requirements, its manager had 3choices.回答T 4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.回答T 5. The Work Out lasted a week.回答F37. The Auto Show in the City Stadium has been canceled.— Oh, no！_____ A. What a pity!38.Have you already paid? What's my share of the bill？— _________. It wasn't very much. C. Don't worry about it39.After days of investigation, the police were ____ reality. B. approaching40.Their economy is export ______. A. oriented41.An agreement was reached on the _____ of mutual respect and mutual interest. C. basis42.What is museum? A museum is a good place to keep old and beautiful things. A museum may be a place to learn about science. A museum can be a place 回答art of Indians or animals. What is inside a museum? Some museums have old cars and airplanes. Many museums have pictures and statues （雕像）. Others have rocks and old bones. One museum even has 回答coal mine inside! Many cities have museums. Some very small 回答have museums, too. Indianapolis has a 回答museum. Children do not have to pay to get in. Children go to the museum often. They like to look at the dinosaur bones. They see a white bear ten feet tall. They go inside an old log cabin （小木屋）. On Saturday, Indianapolis children can 回答talks about animals and trees. They see movies. 1.about 2.a 3.towns 4.children's 5.hear43._____—Actually I prefer working on my own. C. Do you prefer teamwork or working individually?44.It's about a successful businessman's management experience, isn't it?— ______ B. That's right!45.When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again. B. constant46.please ______ your hand if you have any question at all. A. raise47.We ________ with achievement. B. are obsessed48.This evening I met a friend at a local bar. She brought her laptop 回答 so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off 回答. And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared. I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop's 17 inch screen 回答, we somehow spilt a glass of water that the waiter had inadvertently (无意地) placed behind the screen, which was out of our view. When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely 回答 at the top of our lungs. But how does this help our dilemma? Obviously, it doesn't. The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You'd be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger. Every difficult moment in our lives is accompanied by an opportunity for personal growth and 回答. But in order to attain this growth and creativity. We must first learn to control our emotions. We must recognize that difficulties pass like everything in our life. 1.along pletely 3.back and forth 4.upset 5.creativity49. Wow! This is a fantastic project! I've never known you're so creative. —__________ Thanks for your compliments.50.The trip ought not to take more than an hour. — ____________ . It is at least two hours. B. You must be joking51.______ — I'd like to have this film developed May I help you?52.Terribly sorry to interrupt, but may I use your dictionary? — Yes,__________ of course53.Will you go on a picnic with us tomorrow? —_____ I'm afraid I have no idea54.Effective leaders distill complex thoughts and strategies into simple, memorable terms __that__ colleagues and customers can grasp and act upon.55.I believe that I have a lot to contribute __to__ a team environment, and am comfortable in both leadership and player roles.56.She is very adaptive and soon adapted _to___ to the campus life.57.Who should be responsible for the accident? — The boss, not the workers. They just carried out the order _as told __.58._With_the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.59.A child's character is greatly influenced by his home __environment__60.I have been very lucky to have had ______ managers during my career so far. A. terrific61.___ on the hilltop, you could enjoy the scenery of the city bathed in the sun. Standing62.If I take the time to talk with my manager at the beginning of a project, we ___can get ___ off to a great start on the same page.63.Linda walked at the head, ________ by her colleagues. A. followed64._Not only do___ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.65.The key __to__ successful implementation is clearly communicating the strategy to the whole company.66.Regular and concrete feedback is important ______ who is not performing up to her potential. when dealing with a worker67.The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action. C. in which68.Every time I tried to say something, he would ______ to something else. move on69.1. What is necessary in creating innovation culture?回答 B.courage 2. How does 3M create its innovation culture?回答 B. define jobs around innovation. 3. The word prerequisite in “Make it a job prerequisite” means 回答 A. required as a prior condition 4. How does Gillette create its innovation culture?回答C. Recognize innovation in every part of the company. 5. The formation from idea to innovation needs 回答 C. support and cooperation11.1. Confirming reception of the sent messages means 回答C. the messages are correctly understood by right receivers 2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?回答A. Conceiving. 3. What is Chinese whispers?回答 B. A game to pass message around in a whisper. 4. Allocative failure does NOT happen when 回答A. the right information goes to the right place 5. According to the passage, which of the following cases does NOT belong to human failure?回答C. Increasing customer complaints.11.Write about an event based on the following information. You may need the 5Ws and 1H elements.答案：Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York, （via Cherbourg and Queenstown,）on 10 April 1912. With a gross tonnage of 46,328 tons, she was the largest ship afloat;（882 feet long, 92 feet wide, 8 decks rising to the height of an 11-storey building.）Four days and seventeen hours after the voyage began, at 11:40 p.m. on Sunday 14 April, she hit an iceberg and was badly damaged. Two hours and forty minutes later she sank. Of the 2227 passengers and crew, 705 escaped in twenty lifeboats and rafts; including her master, Captain Edward Smith. At dawn on 15 April the Cunard liner Carpathia, having heard the Titanic’s wireless distress ca lls 58 miles away, arrived at the scene and began picking up survivors.— Is it possible for you to work out the plan tonight?—__________A.I'll do that.B.I think so.C.I'd love to.— We could let some of the staff work from home.________________?— That's a good idea.A.Do you have any good ideasB.What do you think of itC.Is there anything elseAT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs. A.more likely B.more like C.more unlikelyThe Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers. A.how to B.on what to C.on how to______ his anger the employees called him Mr. Thunder, but they loved him.A. Due toB.In spite ofC.Because二、听力理解：听录音，选择最佳答案（共50分）。

国家开放大学电大本科《商务英语4》期末试题及答案(试卷号：1391)

国家开放大学电大本科《商务英语4》期末试题及答案〔试卷号：1391〕一、交际用语〔共计 10 分，每题 2 分〕1 一 5 题：选择正确的语句完成下面对话，井将答案序号写在答题纸上。

1.- I'm really fed up with Larry !A. I'm sorry to hear that.B. Really?C. Hey, what' s up?2. - Hello, is that Sail Moving pany?A. Yes, this is Jack speaking. Thanks for calling. What can we do for you?B. Yes, I'm Jack. Thanks for calling. What can we do for you?C. Yes, speaking. What can I do for you?3. - Are there any disadvantages to shopping online?But I think this problem will be solved soon.A. It makes life easy.B. It takes some time for the stuff you buy online to arrive.C. The stuff you buy online arrives quickly.4. — Could you be so kind as to turn down that rock "n" roll? I' m preparing fortomorrow's meeting report.A. It's none of you business.B. No, I don't think so.C. Sure. Sorry to disturb you.A. Oh, that's very nice of you.B. Oh, I'm glad to hear that.C. It's a pleasure.二、词汇与构造〔共计3 0 分，每题2 分〕6 一 2 0 题：阅读下面的句子，从 A 、 B 、 C 三个选项中选出一个能填入空白处的正确选项，井将答案序号写在答题纸上。

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