商务英语视听说PPT-Unit Three-On the Phone
合集下载
相关主题
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Dalian University of Foreign Languages
Listening Practice
Listen to the dialogue and complete the following message note. Then please exchange it with your neighbor.
1. Of course not. Just stay at home and get some rest. See you on Friday.
2. Hello, Mr. Smith? 3. Thank youLeabharlann Baidu I will see you then. 4. I am afraid I am going to be off sick today. I have
Telephone:_____________________________________
Message:_______________________________________
________________________________________
________________________________________
To:_______________
Date: 29th January
Time:10:00 a.m.
Message Note
From:________________________________________
Company :____________________________________
Don’t ______! Whenever possible, use the optional choice method. Make sure you sound _________ and agreeable. Make sure your call is brief. Try to avoid_______calls. Don’t try to be funny_________you may be __________. Smile while you are talking. Your listener can “________” your smile.
Taken by:________________________________________
Dalian University of Foreign Languages
Video 1
Watch the video. Stop the video when Mr.Schulz states the message and write it down.
interrupting pretend clearly distractions argue schedule polite documents lengthy hear advance misunderstood
Know the purpose of your call in ________. Make sure you have all the ________ you’ll need before you dial. _________a specific time for calls. Get rid of all _________: turn off the radio, television, etc. Listen carefully and confirm that you have understood each point. Don’t ________you
got a bad cold. I hope you don’t mind. 5. Yes. Who is calling? 6. Hi, Mary. What is up? 7. It’s Mary Murphy.
The correct order is ______________________________.
Dalian University of Foreign Languages
商务英语视听说-3
Unit Three: On the Phone
Learning Objectives Mini Lecture Video On Assignment
Follow-up and Evaluation
Dalian University of Foreign Languages
Learning Objectives
After completing this unit, students should be able to: Answer the phone Ask to be connected Leave messages Deal with problems by telephone
have understood when you haven’t. Let others speak and try to avoid _________ Speak slowly and _______; try to avoid speaking with a strong accent.
Dalian University of Foreign Languages
Listening Practice
Put the following telephone dialogue into the right order, then listen to the dialogue and check your answer with your neighbor.
Dalian University of Foreign Languages
Warm-up
Work in pairs. There are twelve telephone tips. Choose the correct words from the list to fill in the blanks.
Listening Practice
Listen to the dialogue and complete the following message note. Then please exchange it with your neighbor.
1. Of course not. Just stay at home and get some rest. See you on Friday.
2. Hello, Mr. Smith? 3. Thank youLeabharlann Baidu I will see you then. 4. I am afraid I am going to be off sick today. I have
Telephone:_____________________________________
Message:_______________________________________
________________________________________
________________________________________
To:_______________
Date: 29th January
Time:10:00 a.m.
Message Note
From:________________________________________
Company :____________________________________
Don’t ______! Whenever possible, use the optional choice method. Make sure you sound _________ and agreeable. Make sure your call is brief. Try to avoid_______calls. Don’t try to be funny_________you may be __________. Smile while you are talking. Your listener can “________” your smile.
Taken by:________________________________________
Dalian University of Foreign Languages
Video 1
Watch the video. Stop the video when Mr.Schulz states the message and write it down.
interrupting pretend clearly distractions argue schedule polite documents lengthy hear advance misunderstood
Know the purpose of your call in ________. Make sure you have all the ________ you’ll need before you dial. _________a specific time for calls. Get rid of all _________: turn off the radio, television, etc. Listen carefully and confirm that you have understood each point. Don’t ________you
got a bad cold. I hope you don’t mind. 5. Yes. Who is calling? 6. Hi, Mary. What is up? 7. It’s Mary Murphy.
The correct order is ______________________________.
Dalian University of Foreign Languages
商务英语视听说-3
Unit Three: On the Phone
Learning Objectives Mini Lecture Video On Assignment
Follow-up and Evaluation
Dalian University of Foreign Languages
Learning Objectives
After completing this unit, students should be able to: Answer the phone Ask to be connected Leave messages Deal with problems by telephone
have understood when you haven’t. Let others speak and try to avoid _________ Speak slowly and _______; try to avoid speaking with a strong accent.
Dalian University of Foreign Languages
Listening Practice
Put the following telephone dialogue into the right order, then listen to the dialogue and check your answer with your neighbor.
Dalian University of Foreign Languages
Warm-up
Work in pairs. There are twelve telephone tips. Choose the correct words from the list to fill in the blanks.