英语投诉信范文10篇及格式
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投诉信格式
第一部分:说明投诉问题
I must complain about…
I am not satisfied with…
I feel something should be done about…
I am writing to inform(告知,代替tell)you that I find…unsatisfactory…
I am writing to express/ air dissatisfaction/ disappointment/ concern regarding …
第二部分:描述具体情况
The noise disturbs my sleep so that I can't concentrate during the work time, and as a result, I have made several mistakes these days.
For me this environment is very difficult to make studies and I need a quiet room.
第三部分:期待解决方案
I expect to hear from you soon.
Please give this matter your immediate attention.
I would be very grateful (感激,代替thanks)if you could look into the matter as soon as possible. And I am looking forward to an early reply.
It is high time you took some measures to solve…
I hope you will take steps to rectify(纠正、改善,代替improve) this situation soon.
I believe you will take my complaints seriously. I would ask you to give back my money, or I would file my complaint(投诉) to the authorities concerned(相关部门).
To solve this problem/ surmount this difficulty/ improve the situation/ crack this hard nut(解决问题), I hope to draw the attention of the authorities concerned.
投诉信范文10篇
Dear sir/madam,
Hi,this is xx. I've bought a XX(商品) for XX(价格) dollar from XX(商场名称) shopping mall on XX/XX/XXXX(日期).Today when I want to use it to XX, I was surprised to find that it doesn't work at all.(这里可以加描述到底怎么坏的)I brought it because I need to use it and now your good is useless. This causes a lot of inconvenience for me.I want to know what you are going to do about this, and when you can fix this problem.
I hope I can hear from you soon, or I would think about using the legal solutions.
Yours sincerely,
XX
A Letter of Complaint
Dear sir/madam,
Hello.This is Li Hua who bought a Nokia cell phone at your shopping mall on September 22nd,2010 at the price of 600 yuan.It worked well for the first three days.I liked it very much.But two days later,exactly on the sixth day,I was talking with my friend on it in the morning when suddenly I could not hear my friend on line and he could not hear me either.I held up and dialed again and again,but I could not reach the number.Just now I tried for another time,but failed .I believe that there must be something wrong with the cell phone.Now I am writing to tell you all.I would like you to change another one for me.Looking forward to your reply.
Regards
Yours
Li Hua
To whom it may concern,
I'm writing to complain about the SQ200 I bought from your department store the other day. It worked very well the first months,however, when I used it later, I could neither send my friends messages nor take photos with my cellphone.
I think you will try to help me solve this problem.I have two options here, maybe you can take it as reference. First, I think I can change my phone to another one if possible.Second, maybe you should pay me refund because of the issue.
I hope you can figure out which measure to take wholeheartedly.Your cooperation will be highly appreciated.I'm looking forward to its solution.
Dear Sir/Madam,
I am writing to complain about a Microcomputer I purchased from your company.
I purchased a computer from your company on 05/07/2020 and it was delivered by your company to my house on 08/07/2020. When we opened the box, we noticed there was two dents at the back of the computer and there are some scratches on the screen.
I would like you to arrange for another brand-new computer to be delivered to me as soon as possible. Otherwise, I would like to have my full refund.
Yours faithfully,
Xxx
Dear manager:
One month ago, because the recommendation of your salesperson, I bought a Japanese TV. But now, I'm afraid I will complain about it's bad quality. First,the picture is very unclear.And then ,it doesn't have the voice sometimes. So, this TV not only doesn't take any happiness to us,but also take the big problem to us .
I am the frequent customer of your shop,and like your message "customer first,serve God". Now, I want to change the TV. Or else, I would rather refund the money.I still keep the invoice.
I am looking forward to your satisfied reply!
Dear Sir:
With reference to our order NoW98,the 120 sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile,we have put the damaged sets aside in case you need them to support a claim on your suppliers for pension.
Yours sincerely,
Li Ming
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it,we were surprised to find it was around 15℃,far from the standard temperature range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
A letter of a complaint.
Dear Manager,
Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop. Don't find the domestic advice.Persuaded by your salesman's sweet words, I spent 2000Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once. Everything went on quietly well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced. The newly- bought fridge didn't produce cold but hot air.The food-cooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.
A consumer.
Angel。