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管理与管理学PPT课件(1)

第10届管理班 2024/8/4
16
管理者的角色
▪ 企业管理者一般扮演三方面角色：
人际关系信息传递决策制定
第10届管理班 2024/8/4
17
案例讨论
小王称职吗？
▪ 小王是一家规模不大的公司的总经理，他一直都在想怎么做好自己的工作，于是看了很多书以后，他有意地模仿许多知名的经理人的一些做法，但往往事与愿违，他没有时间去做一些战略中的规划，却经常处理一些琐碎的小事。
第10届管理班 2024/8/4
10
管理者的责任
▪ 管理一个组织 ▪ 管理管理者 ▪ 管理工作和工人
第10届管理班 2024/8/4
11
管理是渐进的过程
▪ 把简单的问题复杂化 ▪ 把复杂的问题流程化 ▪ 最终实现自觉化和自动化
第10届管理班 2024/8/4
12
判断一个管理者的真正价值，不仅在于他是否做出了成绩，而且在于他如何做出了成绩。
一位路人听了他的诉说后，问：“你一直手把手地教他们吗？” “是的，为了让他们得到一流的捕鱼技术，我教得很仔细很耐心。” “他们一直跟随着你吗？” “是的，为了让他们少走弯路，我一直让他们跟着我学。”
路人说：“这样说来，你的错误就很明显了。你只传授给了他们技术，却没传授给他们教训，对于才能来说，没有教训与没有经验一样，都不能使人成大器！”
他对这些回答未置可否：“其实，这只是一个未画完整的句号。你们问我为什么会取得辉煌的业绩，道理很简单：我不会把事情做得很圆满，就像画个句号，一定要留个缺口，让我的下属去填满它。”
留个缺口给他人，并不说明自己的能力不强。实际上，这是一种管理的智慧，是一种更高层次上带有全局性的圆满。
给猴子一棵树，让它不停地攀登；给老虎一座山，让它自由纵横。也许，这就是企业管理用人的最高境界。

罗宾斯组织行为学精要第10版PPT (1)[21页]

▪ Fundamental consistencies underlie behavior.
▪ These can be identified and modified to reflect individual differences.
Copyright © 2010 Pearson Education, Inc.
• Bases decisions on the best available scientific evidence.
• Forces managers to become more scientific in their thinking.
Copyright © 2010 Pearson Education, Inc.
1-8
Few Absolutes in OB
• Impossible to make simple and accurate generalizations
• Human beings are complex and diverse • OB concepts must reflect situational
4. Describe how OB concepts can help make organizations more productive.
5. List the major challenges and opportunities for managers to use OB concepts.
Essentials of Organizational Behavior, 10/e
Stephen P. Robbins & Timothy A. Judge
Chapter 1
Introduction to Organizational Behavior

SignalTEK 10G 10G Ethernet Troubleshooter and Band

Why do I need a10G Ethernet T ester?ProblemLAN networks are at risk Solution SignalTEK 10G willAvoid network downtimeTroubleshoot Ethernet connectivity issues faster using diagnostic tools.Pinpoint bottlenecks fasterDiscover which part of your network is causing the bottleneck.Validate network upgradesVerify Multi-Gigabit switch upgrades to 1/2.5/5 and 10Gb/s speeds.Prove the maximum bandwidthProvide “proof of performance” PDF reports to the client.The new SignalTEK 10G measures the maximum bandwidth of the network cabling up to 10 Gigabits per second. Bysimulating actual network traffic users can test, troubleshoot and document network and data cable performance up to 10 Gigabit Ethernet standards.SignalTEK 10G has built-in Wi-Fi connectivity to connect seamlessly to the free AnyWARE Cloud test management system. AnyWARE Cloud offers pre-configuration to eliminate errors on-site, label printer connectivity to save time and “proof of performance” PDF reports for the clients.SignalTEK 10G10G Ethernet Troubleshooter and Bandwidth TesterIncrease your network speedfrom 1Gb/s to 10Gb/sProblemThere are 111 billion metres of Cat5e/Cat6 cabling installed globally that is limited to 1Gb/s bandwidth speeds due to the current switches deployed. Upgrading to Multi-Gigabit switches could increase speed but it is unclear what bandwidth the existing cabling will support.SolutionUse SignalTEK 10G to verify what the data cabling will support (up to 10Gb/s) before spending moneyon new Multi-Gigabit switches delivering2.5/5/10Gb/s speeds. Use the SignalTEK 10G again following the upgrade to prove performance to the client with the “proof of performance” PDF reports.As simple as 1-2-3Easy to understand traffic light status - The simple traffic lightindicator displays Good, Marginal or Poor power level based onIEEE 802.3 1G/10G limits.Max throughput test - The SignalTEK 10G will prove the maximumavailable bandwidth over the fibre link up to 10Gb/s.Discover a faulty SFP – The SFP temperature is measured to helpunderstand if it has become faulty.Will my existing cablinginfrastructure supportMulti-Gigabit technology?10G/Multi-Gigabit Performance90W PoE for AV and Digital SignageTest copper and fibrevertical cablingVoIP testing and troubleshootingMeets your network needs today and tomorrow.The SignalTEK 10G will help to increase network bandwidth without replacing expensive cableinfrastructure, troubleshoot PoE and Ethernet issues and prove the maximum bandwidth up to 10 Gigabits per second.6Testing through Network testing andConduct preventative maintenance testing, audit network capabilities and Prove performance of new cableinstallations up to 10GNetwork T estingThe SignalTEK 10G is also a network tester for troubleshooting and maintenance of active and passive copper and fibre networks.Port & network summary info Press the Autotest button to display summary information and allow for detailed inspection of networkparameters.VLAN detection & operationAutomatic detection of VLAN IDsallows the user to configure SignalTEK10G for operation on a VLAN.Custom WiremapUse a list of wiremap templates forcommon Ethernet cable types aswell as non-Ethernet cables, such asProfinet and ISDN.CDP/LLDP/EDP port informationShow port information using Cisco Discovery Protocol (CPD). Link Layer Discovery Protocol (LLDP) and Extreme Discovery Protocol (EDP).NetscanDisplay list of IP and MAC addressesof every device connected tothe network.72-hour event logFind rogue devices and intermittentissues using the 72-hour event log.SignalTEK 10G logs all network eventsover a 72-hour period to help diagnose connectivity issues faster, reducing hours onsite and reducing trips to the site. Leave the tester onsite, connect remotely tomonitor network activity, view the event log and control all functions of the tester from the office.The SignalTEK 10G will log all network eventsover a 72-hour period to help diagnose connectivity issues faster, reducing hoursonsite and reducing trips to site.72-hour event log captures network events down to the second eliminatingguessworkNo more trial and errorAccurately measure the maximum power available Supports PoE up to 90W (PoE++)Test all PoE Classes (0-8) and Types (af/at/bt)Identifies the powered pairsDetermine whether power is from a switch or mid-span injectorVerify the PoE installationPass / Fail indication to IEEE standards Extended power testSome switches may provide power exceeding their IEEE Class rating. Measure the maximum available power up to 90 watts.PoE T esting.Eliminate GuessworkThe SignalTEK 10Geliminates guesswork when installing, maintaining and troubleshooting wherePoE is deployed up to 90W (PoE++).10Adoption of Power over Ethernet (PoE)In just a few short years we have seen many different applications increasing adopt PoE, such as monitors, digital signage, phones, security cameras, lighting and access control.Previously technicians had to understand all the various standards, device power outputs and cable lengths to be sure a device will operate successfully.The SignalTEK 10G identifies the Class of the PoEsource and power available up to 90W to a PoE device regardless of cable length, cable quality or other factors. A clear pass/fail is provided to IEEE 802.3af/at/bt standards.The SignalTEK 10G identifies the Class of the PoE source and power available up to 90W to a PoE deviceregardless of cable length, cablequality or other factors.11Proof of PerformanceCloud software• Operates anywhere with a web browser – AnyWARE Cloud operates on a PC, Mac and tablet devices (Android and iOS)• Free storage – No need for separate servers or backup systems.• Easy to find project files – Attach all project filesincluding cable layout drawings, videos, and photos into the AnyWARE Cloud. Everything you need in one place. • Share reports easier – Use AnyWARE Cloud to share links to the test reports eliminating the need to manually email large attachments.• Reduce training time with WalkMe – AnyWARE Cloud is embedded with the WalkMe digital adoption platform providing proactive, step-by-step guidance on all key tasks.Fleet management• Easily manage the certifier fleet – Fleet manager allows you to see who has the SignalTEK 10G when the software was last updated and when the results were last synced. Allowing you to manage tester downtime and ensuring results are transferred back to the office and not lost or deleted.Professional PDF reporting• Customer profiles – Create a profile for each of thecustomers with their company logo, address and contact details. This information is automatically pulled through to the reports, saving time.Report formats• Summary report – This is a report showing multiple tests per page.• Detailed report – This is a comprehensive report with all the measurement results with one page per test. Reports can be generated on the SignalTEK 10G or on the free IDEAL AnyWARE Cloud.The AnyWARE Cloudmanagement system allows real time collaboration between Project Managers and Field Technicians. There is no need for Field Technicians to setup the SignalTEK 10G, Project Managers pre-configure thejobs and tests in the AnyWARE Cloud, eliminating potential mistakes and compressing the time taken to prepare reports for customers.Test Management SoftwareIDEAL AnyWARE Cloud Jobs screenIDEAL AnyWARE Cloud Test Result report12ax throughput test up to 10GComplete ConnectivityWi-Fi connectivity to the AnyWARE Cloud management system. USB connection for transferring test dataBuilt-in PDF ReportingReports can be generated directly from the SignalTEK 10G as well as the CloudPartner FinderProvides audible tone and visible indicator when connected tothe remote unitTouchscreenHigh resolution impact resistant touchscreenfor ease of useInternal LoadspeakerAudible tones assist theuser when testingIntuitive UserInterfaceSimplified user interfacefor easy setup andoperationRugged DesignRubberised housing, protected screenand protected measurement portLabel Printer ConnectivityEasily send label IDs to printers for fast and accurate labellingSignalTEK 10GPart NoDescriptionUPGRADE10GFIB UPGRADE SignalTEK 10G - Fibre testing option UPGRADE10GNETUPGRADE SignalTEK 10G - Network testing optionSignalTEK 10G is a future-proof investment as additional features can be unlocked with a simple license key when required. There are two upgrade options to choose from: fibre testing and advanced network testing.Future-proof the investment14Who is SignalTEK 10G designed for?SolutionSignalTEK 10GCT R157000SignalTEK 10GFT R157001SignalTEK 10GNT R157002SignalTEK 10GPRO R157003CategoryDisplays voltage and which pairs have PoEPass / Fail to PoE IEEE standardsMax power available (up to 90 watts)Type (af/at/bt) and Class (1 to 8)P o EF i b r eo p t i o n a lC o p p e rUptime efficiency and 72 hour event log Switch Speed - 100M, 1G, 2.5G, 5G, 10G Testing with packet loss, jitter and delay VLAN, PING, TraceRoute, Hub blink, NetScanProve network performance up to 10GCDP/LLDP/EDP port information N e t w o r ko p t i o n a lPass / Fail to fibre IEEE standards Wiremap, distance to fault, length Optical Tx/Rx power indication Max bandwidth test up to 10Gb/s SFP temperature, vendor and model Cable tracing (with compatible probe)Max bandwidth test up to 10Gb/sData transmission test 1/2.5/5/10GbSupports SFP/SFP+ (MM&SM)Pass / Fail to copper IEEE standardsData transmission test 1/10Gb NbaseT/Multi-Gigabit test 1/2.5/5/10Gb 15Proof of PerformanceIDEAL NETWORKS, SignalTEK and the IDEAL AnyWARE logos are trademarks or registered trademarks of IDEAL INDUSTRIES NETWORKS LIMITED.IDEAL INDUSTRIES NETWORKS LIMITEDStokenchurch House, Oxford Road, Stokenchurch, High Wycombe, Buckinghamshire, HP14 3SX, UK.Tel. +44 (0)1925 428 380 | Fax. +44 (0)1925 428 381********************Specification subject to change without notice. E&OE© IDEAL INDUSTRIES NETWORKS LIMITED 2020Publication no.: 157805 Rev.1SignalTEK 10G10G Ethernet Troubleshooterand Bandwidth TesterOrdering informationOptional Accessories。

肖申克的救赎PPT

2023最新整理收集 do something
肖申克的救赎
By Rita
1 Synopsis 剧情简介
CONTENT
2 Posters and movie capture 电影海报
及截图
3 Cast and Crew Lists 演员阵容
4 Evaluation of film 电影评价
PART 1
一个年轻犯人的到来打破了安迪平静的狱中生活：这个犯人以前在另一所监狱服刑时听到过安迪的案子，他知道谁是真凶！但当安迪向监狱长提出要求重新审理此案时，却遭到了拒绝，并受到了单独禁闭两个月的严重惩罚。而为了防止安迪获释，监狱长却设计害死了知情人！
面对残酷的现实，安迪变得很消沉。有一天，他对瑞
救赎之道就在其中 ——《肖申克的救赎》
PART 3
CastCast and Crew Lists
蒂姆·罗宾斯
蒂姆·罗宾斯（Tim Robbins），1958年10月16日生于加州，美国男演员、导演、编剧及制片人。
1984年，出演了他第一部电影《玩具兵》。1981年，他创立了“洛杉矶演员班剧团”。1992年凭影片《超级大玩家》夺得戛纳电影节及金球奖最佳男主角。1995年凭自编自导
的老司机形象获得了奥斯卡最佳男主角的提名。而1994年上映的《肖申克的救赎》一片又让他第三次获得奥斯卡金像奖提名。2005年，他凭借《百万美元宝贝》获得第77届奥斯卡最佳男配角奖。2010年11月，摩根·弗里曼获得美国电影学院终身成就奖。2012年，他出演的《蝙蝠侠：黑暗骑士崛起》上映。2014年，摩根·费里曼出演的《超验骇客》上映。
THANK YOU•源自感感谢阅读
谢阅
读
德说：“如果有一天，你可以获得假释，一定要到某

管理学,罗宾斯,版,英文Robbinsfom

1-26
Why Are Customers Important?
Consistent, high-quality customer service is essential to survival
Copyright © 2015 Pearson Education, Inc.
1-27
Why Is Innovation Important?
1-19
Which Approach Takes the Prize?
Functions ☑
Roles
☐
Copyright © 2015 Pearson Education, Inc.
1-20
What Skills Do Managers Need?
Conceptual Skills
Interpersonal Skills
1-22
Why Study Management?
We all have a vested interest in improving how organizations are managed.
Copyright © 2015 Pearson Education, Inc.
1-23
Why Study Management? (cont.)
1-6
Copyright © 2015 Pearson Education, Inc.
1-7
What Titles Do Managers Have?
Top Managers • Make decisions about the direction of an organization
Middle Managers • Manage other managers

电影《肖申克的救赎》(共9张PPT)

中文名：《肖申克的救赎》
中文名：蒂姆安•罗迪宾斯知道真相后，决定通过自己的救赎去获得自由！
曼德拉说过：“心，是一个人最强壮的部分。
家安迪被冤枉进了监狱，受尽狱警和犯人的折磨，可是矢志不渝，乐观人生，充满希望地面对一切，最终运用智慧逃出生天，并使恶人
伏法。
是“希望”救赎了“自由”，除了自己，我们没法依赖虚幻的救主。
其它译名：刺激1995,月黑高飞，地狱诺言
生日：生于1959年1月28日
出生日期： 1958-10-16
职业：
演员，电影制片人，导演
在他们眼中，这些囚徒不值一钱，只分有用的工具和无用的工具。
片人，导演
外文名： The Shawshank Redemption
•
演员
摩根
弗里曼
中文名：摩根•弗里曼外文名： Morgan Freeman 国籍：出生地：田纳西州的孟菲斯出生日期： 1937年6月1日职业：演员，电影制片人，导演
毕业院校：洛杉矶社区大学
代表作品：《七宗罪》、《冒牌天神》、《肖申克的救赎》
个人履历：
黑人男演员、导演。1989年凭借着在《为戴西小姐开车》中的忠厚诚实、善良勇敢的老司机形象为他赢得了金球奖和全美影评奖。2005年凭借克林特•伊斯特伍德导演的《百万美元宝贝》获得第77届奥斯卡最佳男配角奖。摩根•弗里曼于1990年代成名，并演出过许多著名的好莱坞电影。
•
主演
蒂姆
罗宾斯
中文名：蒂姆•罗宾斯
外文名： Tim Robbins
国籍：
出生地：加州西科维纳市
出生日期： 1958-10-16
职业：
编剧、导演、演员

heizer10e_ch11S 运营管理 PPT (10th Edition) by Jay Heizer and Barry Render

Outsourcing implies a legally binding contract
© 2011 Pearson Education, Inc. publishing as Prentice Hall S11 - 10
Desirable Outsourcing Destinations
© 2011 Pearson Education, Inc. publishing as Prentice Hall
S11 - 7
What is Outsourcing?
Outsourcing has become a major strategy as firms move toward specialization
1. Increasing expertise
2. Reduced cost of reliable transportation 3. Rapid deployment of telecommunications and computers – the Internet
© 2011 Pearson Education, Inc. publishing as Prentice Hall S11 - 8
Outline – Continued
Advantages and Disadvantages of Outsourcing
Advantages of Outsourcing Disadvantages of Outsourcing
Audits and Metrics to Evaluate Performance
Ethical Issues in Outsourcing
© 2011 Pearson Education, Inc. publishing as Prentice Hall

组织行为学第一讲ppt课件

7
组织行为学（OB）是什么？
组织行为学的产生
20世纪30年代，标志是霍桑试验照明、福利、访谈和群体试验
组织行为学的发展
人力资源学派的出现权变观点进入管理领域——组织行为学的形成组织文化研究的兴起——组织行为学的深入
（乔治.梅奥）
8
组织行为学（OB）是什么？
组织行为学研究的分类
以应用广度为原则的分类（其中包括理论性研究、应用性研究、行动性研究）
跨文化分析
组织环境权力
分析单元
输出
个体
群体
组织行为研究
组织系统
OB相关的学11科
变革与压力人力输入
OB的知识架构
人力输出
人力资源政策与实践
生产率缺勤率流动率满意度组织公民行为工作越轨行为
组织水平
组织文化
组织结构与设计
群体决策
领导与信任
沟通
群体结构
工作团队
传记特点
冲突
权力与政治
人格与情绪
组织行为学是一个研究领域，它探讨个体、群体以及结构对组织内部行为的影响，目的是应用这些知识改善组织绩效。
研究对象是人的心理和行为的规律。研究范围是一定组织中的人的心理与行为的规律研究目的是在掌握一定组织中人的心理和行为规律性的基础上，提高、预测、引导控制人的行为的能力。以达到组织既定的目标。
案例一：失败的民企老板某民企老板通过学习有关激励理论，受到很大启发，着手
付诸实践。他赋予下属员工更多的工作责任，并通过赞扬和赏识来激励下属员工。结果事与愿违，员工积极性非但没有提高，反而对老板的做法强烈不满，认为他是用诡计来剥削员工。利用马斯洛需求层次理论分析老板做法失败的原因并提出建议。

管理学罗宾斯第11版10

Copyright © 2012 Pearson Education, Inc.
Publishing as Prentice Hall Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
©2012 Pearson Education, Inc. publishing as Prentice Hall
©2012 Pearson Education, Inc. publishing as Prentice Hall
10-14
Span of Control
• Span of Control - the number of employees who can be effectively and efficiently supervised by a manager.
10-11
Exhibit 10-3: The Five Common Forms of Departmentalization (cont.)
Copyright © 2012 Pearson Education, Inc.
Publishing as Prentice Hall Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
10-7
Organizational Structure (cont.)
• Chain of Command - the continuous line of authority that extends from upper levels of an organization to the lowest levels of the organization—clarifies who reports to whom.

chapterPPT

Management
tenth edition
Stephen P. Robbins
Mary Coulter
Chapter
13
Managing Teams
11–1
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
Learning Outcomes
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 11–2
• Group
Ø Two or more interacting and interdependent individuals who come together to achieve specific goals. Ø Formal groups
• Are unified in their commitment to team goals. • Have good communication systems.
• Possess effective negotiating skills.
• Have appropriate leadership.
• Types of Teams
Ø Problem-solving teams Ø Self-managed work teams
Ø Cross-functional teams
Ø Virtual teams
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 11–6
• Virtual Teams虚拟

肖申克的救赎PPT

肖申克的救赎PPT
安迪（银行家）
肖申克的救赎PPT
故事发生在1947年，银行家安迪因为妻子有婚外情，酒醉后本想用枪杀了妻子和她的情人，但是他没有下手，巧合的是那晚有人枪杀了他妻子和她情人，他被指控谋杀，被判无期徒刑，这意味着他将在肖申克监狱渡过余生
肖申克的救赎PPT
肖申克的救赎PPT
不过是一座形同虚设的监狱，有了希望，一把小小的锤
瑞德 1927年因谋杀罪被判无期徒刑，数次假释都未获成功。他现在已经成为肖申克监狱中的 “权威人物”，只要你付得起钱，他几乎能有办法搞到任何你想要的东西。每当有新囚犯来的时候，大家会赌谁将在第一夜哭泣。瑞德认为弱不禁风的安迪一定会哭，结果安迪的沉默使他输掉了两包烟。
长时间以来，安迪几乎不和任何人接触。一个月后，安迪请瑞德帮他搞的第一件东西是一把石锤，想雕刻一些小东西以消磨时光，并说自己想办法逃过狱方的例行检查。之后，安迪又搞了一幅丽塔.海华丝的巨幅海报贴在了牢房的墙上。
肖申克的救赎PPT
一次，安迪和另几个犯人外出劳动，他无意间听到监狱官在讲有关上税的事。安迪说他有办法可以使监狱官合法地免去这一大笔税金，作为交换，和他共同工作的犯人每人得到了 3瓶啤酒。喝着啤酒，瑞德猜测安迪只是借用这个空闲享受短暂的自由。
肖申克的救赎PPT
一次查房，典狱长拿过了安迪的圣经，却没有翻开便递还给他，并告诉他“救赎之道，就在其中”，可是典狱长没想到，那“救赎之道”真的就在其中。随后，他被派去当监狱的图书馆管理员，为了争取图书馆的图书更新，他每周写一封信，为图书馆的扩大而努力着，六年后，他实现了愿望。之后，他开始帮助道貌岸然的典狱长洗黑钱。并且为监狱其他狱警处理其他事项所需文件

组织行为学精要第十版chapter5 motivation concepts

Copyright ©2010 Pearson Education, Inc. 5-9
Comments on Traditional Motivation Theories
• Maslow’s theories appear to be intuitively valid, but there is no research evidence to support them; they’re merely of historical interest. No research evidence shows that either theory X or Y is valid or that taking actions based on Theory Y will increase motivation in workers. Herzberg, too, is not well supported in the research literature. McClellan’s theory has the best research support, but has the least practical effect of any of the early motivational theories.
5-12
•
Copyright ©2010 Pearson Education, Inc.
Goal-Setting Theory
• Goals increase performance when the goals are:
Specific Difficult, but accepted by employees Accompanied by feedback (especially selfgenerated feedback)

罗宾斯《管理学》原版讲义PPT精选文档

• Organizational Citizenship Behavior (OCB)
➢ Discretionary behavior that is not a part of an employee’s formal job requirements, but which promotes the effective functioning of the organization.
8th edition Steven P. Robbins
Mary Coulter
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter.
14–3
L E A R N I N G O U T L I N E (cont’d)
Follow this Learning Outline as you read and study this chapter.
Perception
• Explain how an understanding of perception can help managers better understand individual behavior.
• Discuss how managers can shape behavior.
14–4
Understanding Individual Behavior
• Organizational Behavior (OB)
➢ The actions of people at work

管理学-组织结构设计 ppt课件

10–10
Exhibit 10-2: Economies and Diseconomies of Work Specialization
10–11
Foxconn 富士康流水线
10–12
P
1.2 Work Specialization
Today’s view-
Important mechanism to help employees be more efficiency-McDonald
P265 D
A process of creating or changing an organization’s structure, involving decisions about six key elements:
创造和改变组织结构的六要素：
① Work specialization ② Departmentalization ③ Chain of command ④ Span of control ⑤ Centralization and decentralization ⑥ Formalization
4. Traditional Organizational Designs 传统的组织结构
10–4
1. Designing Organizational Structure 组织结构设计
10–5
P265 D
Organizational Structure Chart
• D Organizational Structure 组织结构
The formal arrangement of jobs within an organization. 组织内部对工作的正式安排
10–6
组织的维度

组织行为学--leadership ppt课件

4. Compare and contrast charismatic leadership, transformational leadership, and authentic leadership.
5. Identify when leadership may not be necessary.
Emphasize interpersonal relations and accept individual differences
11-7
Blake and Mouton’s Leadership Grid®
Combination of Ohio State and University of Michigan studies:
Leadership
Management
• About coping with change
• Establish direction with a vision.
• Align resources and inspire workers to complete the vision.
• About coping with complexity
Developed two dimensions of leadership behavior:
Emphasize the technical or task aspects of the job:
people are means to an end
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Try to emphasize BOTH
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罗宾斯_管理学_10版_英文PPT_14

14–2
Understanding Individual Behavior 理解个体行为
• Organizational Behavior (OB)
The actions of people at work
组织行为学
人们在工作中的活动
• Dual Focus of OB
Individual behavior
• Attitudes 态度 • Employee Productivity 员工生产率 • Absenteeism 旷职率 • Turnover 流动率 • Organizational Citizenship 组织公民行为 • Job Satisfaction 工作满意度
14–5
• Personality 人格
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Job Involvement and Organizational Commitment 工作参与和组织承诺
• Job Involvement 工作参与
指员工认同自己的工作、积极从事工作，并且认为工作表现足以彰显个人价值的程度。高度工作参与的员工，强烈认同并且关心自己所从事的工作员工的工作参与程度愈高，旷职率及离职率愈低
• 员工满意度与旷职率
当员工对工作越满意，其旷职率会比较低
• 员工满意度与流动率
当员工对工作越满意，流动率越低；当员工对工作越不满意，流动性越高流动率会被员工绩效所影响对绩效优异的员工而言，工作满意度对流动率的影响较低，组织会尽其所能留住绩效优异的员工
• 员工满意度与客户满意度
们对自己的工作、工作小组、上级主管或组织的感觉。