1a. Introduction to PLD

• Customer support activity reductions resulting from the
empowerment of customers to monitor and manage their
complete shipping activity • Higher customer retention rates
UPS
HUB
UPS
Dest. Center
• Delivery-based information uploaded from DIADs / DVAs
• In-transit information from package scans • In-transit information from linked scans (trailers, containers, etc.) • Changes in package data (address corrections, billing adjustments, re-route information, etc.)
• Self empowerment to manage shipping process and post shipping activities efficiently via accurate key-entry, easy retention and recall of data • Self empowerment on post shipping activities such as tracking of shipments and monitoring of estimated shipping cost
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3 letter Country Code (Int’l) or 2 letter state abbreviation (U.S.) 4 digit delivery building identifier 2 digit in-building location
ZIP+4 Postal Bar Code (includes country code)
technological innovation • Constantly aligned with UPS service/ new updates and other regular enhancements
eTSG Training,September '05
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PLD – What’s the impact on you ?
eTSG Training,September '05
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The 5 Elements are…...
Maxicode
-
It includes the package tracking nunber, weight, service detail and address detail (including US Postal Service Zip+4 when provided by the customer)
UPS Routing Code
•
Contains destination information that simplifies the sort and load process for UPS employees by identifying the exact UPS delivery facility, including :
Reference Number
Check Digit
1Z
123X56
03
1234567 9
eTSG Training,September '05
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PLD – How does the Customer Benefit ?
• Able to automate pre-shipping processes such as airwaybill and commercial invoice generation
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PLD – How does the Customer Benefit ?
• Reduce customer dissatisfaction resulting from potential service failures or service delays arising from inefficiencies of traditional
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Encodes destination and tracking information
Accompanies the Barcode and Tracking Number codes Used primarily to direct the package as it moves through automated sortation hubs in the UPS system.
shipment processing
• Integration of internal processes involved in shipping payment and other processes
• E-enabled and able to be on par with the most current
• Shipping process and productivity efficiencies resulting from intelligent database and other functionality leading to cost efficiencies
eTSG Training,September '05
What is PLD ?
UPS Asia Pacific Region September 2005
What is PLD ?
PLD refers to Package Level Detail or package information found on a “SMART” Label which is generated by an electronic UPS shipping system
The package information is stored in a two-dimensional code referred to as Maxicode Maxicode Pioneered by UPS as “UPSCode” Adopted as an Industry standard
2
eTSG Training,September '05
What if a package is not “SMART” ?
If a package is not PLD compliant :1
Identify non-compliant packages and move to processing area in all local sorts
6
1Z Tracking Number Bar Code (includes service level)
•
eTSG Training,September '05
What makes up a 1Z Tracking Label ?
Data Identifier
Shipper Number
Service Indicator
•
Represents Destination postal code
Service Icon
•
Represents Service Level and is also used to guide the package during the ground / air movement
1Z Tracking number that uniquely identifies shipments as they go through the UPS system
2
Key enter necessary address information to produce the UPS Data Capture Label
3ቤተ መጻሕፍቲ ባይዱ
Print and apply label on package Reintroduce package into system
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eTSG Training,September '05
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PLD - Package Info throughout its entire life cycle
Billing System • Billing information ISPS • Customs
Information
PLD Shipper
Origin Center
• Origin-based information uploaded from a shipping system
eTSG Training,September '05
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Thank you
© Copyright 2003 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
eTSG Training,September '05
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What are the 5 elements that make a package “SMART” ?
Maxicode
1
UPS Routing Code
2
Postal Bar Code Service Icon
4
3
Tracking Number Bar Code 5