外贸业务员面试试卷

Interview QuestionnaireAll answers to be in English unless otherwise noted1.Why are you applying for this position Pls give at least two reasons)1. My career direction is foreign trade, this position are in line with my direction.2. In my internship experience, this position is the most suitable job for me, I own the required quality to the position, and I'm suitable for this position.I am very sure I can do my best in the job.3. Your company's business prospects and enterprise culture is also attract me. It’s a vocational platform which in favor of people’s talent and personal development.2.What qualities in you that best serve this positionBear hardships and stand hard work, attention to detail, good at communication, high English ability and learning ability.3.What don’t you like about yourself most and whyMy parents always said I was too stubborn to listen to their words, will suffer. But I think everyone has his own personality. I should stick to my own principles, do what I want to do, and complete my own ideal.4.What are your goals for the next five years And what are you doing to achievethese goalsFirst of all, I will use 1 to 2 years to get the accumulation of knowledge and experience and improve my professional ability. Then I will complete the transition from a salesman to a director, a manager in 2 to 5 years.In school, I study and master the system and the knowledge of foreign trade, especially the documents operation. I master a foreign language, develop my confidence, patience and carefulness. I can familiar with every link of foreign trade.Later, I will keep on learning in the work, familiar with the business, the product and management ideas ASAP. I will improve my work efficiency, and deal with emergencies calmly. I will improve my own quality constantly to achieve the conditions of a top management.5. Please share with us your understanding and experiences of “No pain, No Gain’.No pain, No GainOnce I got a sales work in a clothing store on winter vacation. Since I didn't just regard it as a part-time job, while others complained that the wages were low and they couldn’t go to play in Spring Festival, I worked conscientiously, with diligent study. Though I was very tired during that period, I summed up a lot of sales skills and learned a lot. I got much higher salary, bought massager and clothes for my parents, and harvest their gratified smile. This inspired me a lot.6.Pls reply to the below emails.Hi Janet:According to the latest shipment of HOUSING EXTRUSION, our IQA has detected defective part of Bent issue from the sampling as detailed in the email string below. Photos are attached.Due to the urgent use of this part, we have to do 100% in-house sorting. Therefore, we need your authorization to proceed the sorting to support our production line. The sorting cost will be charged to you at US$2/hr and the defective parts will be returned to you.Also, Root cause(s) and corrective action(s) are requested. Appreciate your prompt response. PeterDear Peter,Thanks for your letter. Thank you very much for bringing this matter to our attention. We really must apologize for the inconvenience you have been caused. We take all our customers’ seriously. With this in mind, we are more than happy to cover the cost of replacing the defective goods. I can assure you that in future we shall do all we can to avoid this error occurring again.Please accept my apologies once again for the inconvenience.Your sincerely,JanetBuyer's message:Sir / Madam, We have a need for Aluminum extrusions that we use to produce products for distribution in the USA. We currently purchase a lot of aluminum and would like a source for such products in China. Please contact me ASAP so that we may share our aluminum profiles with you and begin doing business ASAP. Sincerely, Julian Maimin - COO BAK IndustriesDear Julian,Thank you for your letter, from which we note that you are desirous of establishing business relations with us. As we are always willing to do business on the basis of equality and mutual benefit with those who desire to trade with us, we welcomeyou too.Under separate cover, we are sending you a rang of pamphlets to give you a general idea of our products. Please advise us of your specific requirements and we will make our offer promptly.Yours faithfully,Hello Janet,We are having a lot of problems with your recent shipments because your plastic pallets always arrive broken (See attached). Please talk to your shipping department to resolve this problem.Thank you.-GeorgeDear George,Thanks for your letter. Thank you very much for bringing this matter to our attention. We agree with you that strict quality control is very important. We really must apologize for the inconvenience you have been caused. We take all our customers’ seriously. With this in mind, we will resolve the problem ASAP. Please accept my apologies once again for the inconvenience.Yours sincerely,Janet6.现有一客户同意了我们的报价并且已经下达了一次订单，收到货物后比较满意，现发来如下邮件，准备再次下单，但我们经过核算，发现之前的报价有误，如果再按原来的价格接单，不止没利润，还有可能亏损。