旅游英语情景对话:客房服务.doc
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1:在酒店接待处办理入住手续接待员:晚上好,欢迎来到大酒店。
有什么可以帮您的?Guest: Good evening. I have a reservation under the name Smith.客人:晚上好。
我有一个预订,预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员:好的,史密斯先生。
让我查一下我们的记录。
是的,在这里。
您预订了一间豪华双人间,入住三晚,从今天开始。
可以给我您的护照吗?Guest: Of course, here you go.客人:当然可以,给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员:谢谢。
我只需要您填写这份登记表,我会准备好您的房间钥匙。
Guest: Sure, no problem.客人:好的,没问题。
Scene 2: Requesting room service景2:请求客房服务Guest: Excuse me, can I order some room service?客人:打扰一下,我可以订一些客房服务吗?Room Service: Of course, sir. What would you like to order?客房服务:当然,先生。
饭店服务英语三百句
Thank you for coming. Wishing you a great day.
桑拿按摩服务
欢迎词
询问需求
介绍服务
预约服务
礼貌送客
Welcome to the sauna and massage room. May I help you?
What kind of massage do you prefer, Swedish or deep tissue massage?
03 前厅服务英语
预订服务
总结词:掌握常用预订句型,能够顺利帮客人完成预订。
详细描述
1. 确认客人需求:使用礼貌用语,询问客人姓名、房间类型、入 住时间和离店时间。
2. 提供房间类型:根据客人需求推荐合适的房间类型,并告 知价格和优惠政策。
3. 确认预订信息:重复客人的预订信息,并请客人确认。
4. 提供联系方式:礼貌地告诉客人预订已经完成,并留下 自己的联系方式,以便客人随时联系。
常用语句
1. May I have a reservation for two at 8 pm tonight?2. I need to cancel my reservation for four at 7 pm tomorrow.3. I have a reservation under the name of Smith.
电话总机服务
总结词:提供高效、准确的电话总机服务,确保客人需求得到 及时解决。
01
02
详细描述
1. 接听电话:礼貌地接听电话,并询问客人需求,如转 接、留言等。
03
04
2. 提供帮助:根据客人需求提供相应的帮助,如联系相 关部门、安排车辆等。
最新整理酒店客房服务英语口语情景对话.docx
最新整理酒店客房服务英语口语情景对话以下是的酒店日常工作中最常用到的酒店客房服务英语口语情景对话,希望对大家有所帮助。
酒店客房服务英语口语情景对话1.Housekeeping. May I e in?我是客房的,可以进来吗?2.When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢,先生?3.You can do it now if you like.如果您愿意,我现在为您服务。
4.I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
5.I"m sorry that your flask is empty.很抱歉您的水壶空了。
6.May I do the turn-down service for you now?现在可以为您收拾房间了吗?7.Oh, thank you. But you see, we are having some friends over.噢,谢谢,但你知道我们邀请了一些朋友过来聚聚。
8.Could you e back in three hours?你能不能过3小时再来?9.Certainly, madam. I"ll let the overnight staff know.当然可以,女士。
我会转告夜班服务员。
10.Would you tidy up a bit in the bathroom?请一下浴室好吗?11.I"ve just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的。
12.Besides,please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来。
13.It"s growing dark. Would you like me to draw the curtains for you?天黑下来了,要不要我拉上窗帘?14.Is there anything I can do for you?您还有什么事要我做吗?15.I"m always at your service.乐意效劳。
旅游饭店职业英语_unit3
Do You Know This?
The maid must ring the bell three times before entering the guest’s room. 客房服务员在进入客人房间之前至少要按 三次门铃。
Your Turn to Try Now
Listen to the words and repeat:
2. Clerk:Housekeeping.May I help you?
Guest:The TV set in my room doesn’t work. Clerk: .We’ll send someone to check it now.
Lesson 8
I’ll Pick up Your Laundry Right Now 我马上去取您要洗的衣服
TWO
Clerk:May I come in? 职员:可以进来吗? Guest:Come in,please. 客人:请进吧。 Clerk:Good morning,Madam.May I clean your room now? 职员:女士,早上好。现在可以为您打扫房间吗? Guest:Sorry,but not now. Could you come back in an hour? 客人:对不起,现在不行。你能一小时后再来吗? Clerk:OK. 职员:可以。
We may also use these sentences in our work
I’m sorry, Madam. We will have someone check it for you. 对不起,夫人。我们立刻派人给您检查一下。 We’ll send someone up to your room right now. 我们马上派人去您的房间。 I will send the repairman to repair them immediately.? 我们马上派人去修理? Sorry for all those troubles. I will send a plumber right away. 抱歉给您带来这么多不便,我马上派管工去修理。
酒店客房英语[1]
酒店客房英语[1]引言在如今跨境旅游日益频繁的时代,很多人都面临需要用英语和外国人交流的情况,特别是在酒店客房预订、入住以及服务过程中。
掌握基本的酒店客房英语对于提高旅行的顺利进行和沟通的效果有着重要的作用。
本文将介绍在酒店客房中常用的英语表达,帮助读者提前做好准备,轻松应对酒店客房英语。
预订预订房间•Do you have any avlable rooms for [specific date]?•我想预订一间房间。
•我需要预订一个双人间。
•我需要预订一个带阳台的房间。
预订信息确认•Could you please confirm my reservation?•请确认我的预订信息。
•我的姓名是[Your Name],预订了一个双人间,入住日期[specific date]。
预订修改/取消•I would like to change/cancel my reservation.•我想修改/取消我的预订。
•我需要预订日期从[specific date]改为[specific date]。
•我需要取消我的预订。
入住登记入住•I have a reservation under the name [Your Name].•我有一个预订,预订姓名是[Your Name]。
•我要入住。
办理入住手续•Could you please check me in?•请帮我办理入住手续。
•我需要填写入住登记表。
登记入住表格信息•Please fill out this registration form.•请填写这张入住登记表格。
•姓名:[Your Name]•身份证号码:[Your ID Number]•入住日期:[specific date]•离店日期:[specific date]•房间类型:[Room Type]付款•How much is the room per night?•每晚的房价是多少?•我可以用信用卡支付吗?•我可以现金支付吗?客房服务房间设施•Does the room have a private bathroom?•房间里有私人浴室吗?•我可以要求一个额外的毛巾吗?•我可以要求一个房间换被套吗?早餐服务•What time is breakfast served?•早餐几点开始供应?•我可以选择自助早餐吗?•我可以点一份咖啡和一份面包吗?房间清洁•Could you please clean my room?•请帮我打扫房间。
旅游情景对话英语版
旅游情景对话英语版1. IntroductionIn this document, we will present a series of travel dialogue scenarios in English. These dialogues are designed to help travelers communicate effectively in various common situations while traveling. From booking accommodations to asking for directions, these dialogues cover a wide range of topics that are essential for any traveler.2. Dialogue 1: Booking a Hotel RoomTraveler: Good afternoon. I would like to book a room for two people, please.Hotel Staff: Of course. What dates will you be staying with us?Traveler: We will be arriving on the 20th of August and checking out on the25th.Hotel Staff: Great, let me check our availability for those dates… Yes, we have a double room available. Would you like breakfast included in your reservation?Traveler: Yes, please. How much is the room per night?Hotel Staff: The room is $100 per night, including breakfast. Would you like to confirm the reservation?Traveler: Yes, I would like to confirm the reservation. Thank you.3. Dialogue 2: Asking for DirectionsTraveler: Excuse me, could you tell me how to get to the nearest train station?Locals: Sure. Go straight down this street and then turn left at the second intersection. You will see the train station on your right.Traveler: Thank you. Is it within walking distance from here?Locals: Yes, it’s about a 10-minute walk from here.Traveler: Great, thank you for your help.4. Dialogue 3: Ordering Food at a RestaurantTraveler: Good evening. Could we see the menu, please?Waiter: Here you go. Have you decided what you would like to order?Traveler: I’ll have the spaghetti carbonara, please.Waiter: And for you, sir?Traveler’s Companion: I’ll have the grilled salmon.Waiter: Would you like anything to drink with your meal?Traveler: I’ll have a glass of white wine, please.Waiter: Thank you. Your food will be ready shortly.5. Dialogue 4: Shopping for SouvenirsTraveler: Excuse me, how much is this keychain?Shopkeeper: That keychain is $5.Traveler: Great, I’ll take one. Do you a ccept credit cards?Shopkeeper: Yes, we do. Would you like a bag for the keychain?Traveler: No, thank you. Here’s my card.Shopkeeper: Thank you for shopping with us.6. ConclusionIn conclusion, these travel dialogue scenarios provide practical examples of how to communicate effectively in English while traveling. By practicing these dialogues, travelers can improve their language skills and feel more confident in various travel situations. Whether booking a hotel room, asking for directions, ordering food at a restaurant, or shopping for souvenirs, English-speaking travelers can use these dialogues as a guide to navigate their travel experiences successfully.This concludes the document on travel dialogue scenarios in English. We hope you find these dialogues helpful and wish you a pleasant and enjoyable journey!。
旅游二人情景英语对话
旅游二人情景英语对话在英语考试的听力中,英语情景对话是必考的一类问题,今天店铺在这里为大家分享一些旅游二人情景英语对话,希望这些英语情景对话对大家有所帮助!旅游二人情景英语对话篇1服务员: Good morning, sir. Sorry to disturb you. May I make up the room now?早上好.先生.对不起打搅您了.我可以收拾房间了吗?贝拉: Yes, please. We`re on our way out, so we put the make up sign on. Could you bring us some towels and hangers?可以.我们快要外出了.所以才挂上"打扫房间"的牌子.你能拿些毛巾和衣架来给我们吗?服务员: No problem, sir. Everything will be ready when you come back.没问题.先生.您回来的时候.一切会准备好的.旅游二人情景英语对话篇2关于结帐的接待员: Good morning, sir. Can I help you?你好.先生.有事吗?乔治: I'd like to pay my bill now.我想现在结帐.接待员: Your name and room number, please?请说下您的姓名和房间号.乔治: George Lucas, Room 206.乔治露卡西.206房间.接待员: Yes, Mr. Lucas. Have you used any hotel service this morning?请问您今天早上是否用过旅馆的服务设施?乔治: No, I haven't used any services.没有.什么都没用.接待员: Fine. This is your bill, Mr. Lucas . Four nights at 70US dollars each, and here are the meals that you had at the hotel. That makes a total of 455 US dollars.好的.这是您的账单.4个晚上.每晚70美元.再加上膳食费共455美元.乔治: Can I pay by credit card?我可以用信用卡支付吗?接待员: Certainly. May I have your card, please?当然.可以给我您的卡吗?乔治: Here you are.给你.接待员: Please sign your name here.请您在这里签名.乔治: Oh, yes. Is it possible to leave my luggage here until I'm ready to leave this afternoon? I'd like to say goodbye to some of my friends.好的.能把行李放在这里到下午走时来拿吗?我想跟一些朋友告别.接待员: Yes, we'll keep it for you. How many pieces of your luggage?可以.我们帮您保管.有几件行李呢?乔治: Just three. I'll be back by 4:00.只有三件.4点钟我回来.接待员: That's fine. Have a nice day.好的.再见.乔治: Thank you. See you later.谢谢.一会见.旅游二人情景英语对话篇3柜台服务员: Room service. What can I do for you?客房部.我能帮您吗?客户: Yes, the food you have just sent here is cool. Would you please heat them up?是的.你们刚才送来的饭太凉了.能帮我热一下吗?柜台服务员: I am sorry for that. We will send someone to your room right now.我们对此非常抱歉.我们这就叫人过去.客户: That`s fine. Maybe you should be more careful next time.好的.也许你们下次该细心点.柜台服务员: Yes, I am really sorry.是是.真的对不起.旅游二人情景英语对话篇4柜台服务员: Good afternoon, sir. Is there anything I can do for you?下午好.先生.我能为您做些什么吗?客户: Yes, I can`t find my shirt. I have my laundry sent to you yesterday but when the washing is done, I find my shirt missing.是的.我找不到我的衬衫了.我昨天送去洗了.可是洗完后我却找不到了.柜台服务员: Well, it`s our fault. We are sorry for that. Would you please fill out the form?We will pay for you.那都是我们的错.我们对此感到抱歉.您能先填这张表吗?我们会赔偿您的损失.客户: That`s fine. Maybe you should be more careful.好的.也许你们该细心点.。
旅游英语口语---住宿篇
Clerk: Reservation, may I help you?柜台服务员:预订处。
请问我能帮你忙吗?Guest: Yes, I would like to make a reservation for May 3rd.客户:是的,我想订一间5月3号的房间。
Clerk: For how many people?柜台服务员:几个人呢?Guest: Only one.客户:只有一个人。
Clerk: May I have your name, please?柜台服务员:能告诉我你的名字吗?Guest: John.客户:约翰。
英语单词笔记:reservation n. 预订2. 询问是否还有空余房间Guest: Excuse me, do you have a vacancy?客户:打扰一下,请问你们还有空余房间吗?Clerk: Let me see. Yes, we still have four left.柜台服务员:让我看看。
是的,我们还有房间。
Guest: Well, I would like to book a single room.客户:我想订个单人间。
Clerk: How long would you stay for?柜台服务员:你要住多久?Guest: 5 days. From Feb. 13 to 18.客户:5天,从2月13号到18号。
英语单词笔记:vacancy n. 空白,空缺single room 单人间3. 没有空客房Guest: I would like to make a reservation for tomorrow.客户:我想订一间明天的房间。
Clerk: I'm sorry but we are fully booked.柜台服务员:很抱歉,我们的房间已经订满了。
Guest: Well, how about 4th ?客户:那有4号的吗?Clerk: That's fine, but we have only a single room, is that OK?柜台服务员:有,但只有一个单人间了,你要住吗?Guest: Yes. Please help me reserve it.客户:是的,请帮我预定一下。
宾馆客房服务英语口语对话2
目录酒店部门名称NAME OF HOTEL’S DEPA RTMENTS (2)英语之交流用语 (4)欢迎、问候用语 (4)征询和指路用语 (5)餐饮服务业英语口语大全 (6)餐厅常用语 (6)饭店英语交流用语.销售用语 (9)宾馆客房服务英语口语对话 (12)酒店日常服务英语用语 (13)住宿篇 (15)生活篇 (16)酒店简明英语全集BASIC ENGLISH FOR HOTEL SERVICE (17)酒店基础口语:得体的回答 (25)一些酒店服务中常用的回答用语 (25)酒店常用英语口语 (27)服务常用英语口语 (27)入住酒店常用英语口语 (28)酒店英语口语汇总 (32)酒店常用英语口语100句 (35)酒店总机英语口语 (41)总机电讯服务常用英语词汇 (42)酒店订房常用英语 (44)订房常用英语 (44)酒店预订房间英语情景对话 (45)客房预订MAKING A RESERV A TION. (46)酒店前台接待处常用英语 (50)前台常用英语 (50)常用口语(1) (58)常用口语(2) (61)酒店处理投诉常用英语 (65)酒店商务中心英语口语 (68)酒店部门名称Name of Hotel’s DepartmentsAccounting Department 财务部Night Club 夜总会Lobby bar 大堂吧Music bar 音乐吧Beauty salon 美容中心Business centre 商务中心Cashier‟s 收银处Chinese restaurant 中餐厅Coffee shop 咖啡厅Engineering department 工程部Food and beverage department 餐饮部Front office reception 前台办公室Housekeeping department 客房部Laundry 洗衣部Recreation department 娱乐部Reservation 订房部Room service 送餐部Security department 保安部Human resource department 人力资源部Training department 培训部Western restaurant 西餐厅Executive Office 行政办公室Public& Sales department 市场推广部Function room 宴会厅Conference room 会议室中心主楼分布:First floor: reception/front desk 接待处/前台Business centre 商务中心F/O cashier 前台收银The paradise sauna 丽池芬兰浴Ticket counter 票务处Mayfair café美华阁啡厅Lobby 大堂Lobby bar 大堂吧Music bar 音乐吧Second floor: the celebrity night club 君豪夜总会F&B Reservation desk 餐饮预定台Third floor: Chinese restaurant 中餐厅Ritzy palace 富丽宫Four floor: fitness centre 健康中心Indoor swimming pool 室外泳池Snooker room 桌球室The stylist/beauty saloon 美容美发中心Operator 总机RHKJC-CIT Betting centre Guangzhou香港赛马会-广州投注宝服务中心fifth floor Excutive office 行政办公室Public& Sales department 市场推广部F&B office 餐饮部办公室Sixth floor card room 牌艺室英语之交流用语欢迎、问候用语1、G ood morning(afternoon, evening), sir(madam)早上(下午、晚上)好,先生(夫人)。
住酒店日常英语口语对话【四篇】
【导语】出国旅游免不了去⼊住酒店,学习⼀些基本的英语⼝语对话,更有利于提升⾃⼰的能⼒,下⾯是⽆忧考整理的住酒店⽇常英语⼝语对话【四篇】,⼀起来了解下吧!【篇⼀】住酒店⽇常英语⼝语对话 A:Good morning, sir. How may I help you? A:早上好,先⽣。
有什么可以为您效劳的吗? B:Good morning! Do you have any rooms available at the moment? B:早上好,请问现在有空房吗? A:Yes, we do. What kind of room would you like? A:是的,先⽣。
您想要什么样的房间呢? B:I'd like a suite for four nights. B:我想要⼀间套房,住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now. A:请稍等。
我为您查⼀下。
啊!很抱歉,先⽣,我们现在只有双⼈间了。
B:That's all right. How much do they cost? B:那也可以。
双⼈间是怎么收费的? A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% . A:每晚⼈民币320元。
但如果您住四天,可以打15%的折扣。
B:How much in total? B:⼀共需要多少钱? A:1088 RMB. A:⼈民币1088元。
B:Is breakfast included? B:这个费⽤⾥包括早餐的费⽤吗? A:Yes, it is. You also have free use of the leisure facilities here. A:是的,⽽且您还可以免费使⽤这⾥的休闲设施。
旅游英语口语情景对话3分钟带翻译
旅游英语口语情景对话3分钟带翻译对话一:预订酒店房间 (Booking a Hotel Room)A: Receptionist 前台接待员B: Guest 游客A: Good morning! Can I help you? 早上好!需要帮助吗?B:Yes, I’d like to book a room for two nights. 是的,我想预订两个晚上的房间。
A: Sure, we have a standard room available. 请问您需要哪种房间?B: How much is it per night? 一个晚上多少钱?A:It’s $100 per night. It includes breakfast. 每晚100美元,含早餐。
B:That sounds good. I’ll take it. 好的,我要了。
对话二:问路 (Asking for Directions)A: Tourist 游客B: Local 本地人A: Excuse me, can you tell me how to get to the museum? 请问,怎么去博物馆?B: Sure! You go straight ahead and it will be on your left. 当然!一直往前走,博物馆在你的左边。
A: How far is it from here? 从这里有多远?B:It’s about a 10-minute walk. 大约走路10分钟就到了。
A: Thank you so much for your help. 谢谢你的帮助!对话三:点菜 (Ordering Food)A: Waiter 服务员B: Customer 顾客A: Good evening! May I take your order? 晚上好!请问需要点菜吗?B:Yes, I’d like to have a steak and a glass of red wine, please. 是的,我想要一份牛排和一杯红酒。
5人旅游英语情景对话
5人旅游英语情景对话情景一:预订旅馆角色:M(前台接待员), A(游客A), B(游客B), C(游客C), D(游客D), E(游客E)M:Welcome to our hotel! How can I assist you today? A:We’d like to book a room for five people for three nights. M:Of course, let me check our availability. What type of room would you prefer? B:We need two double rooms and one single room. M:I have two double rooms and a single room available. Would you like to proceed with the booking?情景二:租车角色:S(租车员), A(游客A), B(游客B), C(游客C), D(游客D), E (游客E)S:Hello, how can I help you today? A:We would like to rent a car for our trip. S:Sure, how many people will be traveling? B:There are five of us. S:Great, we have a minivan available that can accommodate all of you. When would you like to pick it up? C:Tomorrow morning would be ideal. S:Perfect, I will get everything ready for you.情景三:订餐厅角色:W(餐厅服务员), A(游客A), B(游客B), C(游客C), D(游客D), E(游客E)W:Welcome to our restaurant, how many in your party? A:We are a group of five. W:Would you like to make a reservation? D:Yes, please. We’d like to dine at 7 p.m. tonight. W:I have a table available at that time. What type of cuisine are you interested in? E:We would like to try some local dishes. W:Great choice! Your table will be ready at 7 p.m. Enjoy your meal!情景四:购物角色:R(商店店员), A(游客A), B(游客B), C(游客C), D(游客D), E(游客E)R:Hello, how can I assist you today? A:We are looking for some souvenirs to take home. R:We have a variety of local crafts and products available. B:Do you have any recommendations? R:Our handcrafted pottery and local artwork arequite popular among tourists. C:We’ll take a look at those, thank you. R:Let me know if you have any questions or need assistance.情景五:游览景点角色:G(导游), A(游客A), B(游客B), C(游客C), D(游客D), E (游客E)G:Welcome to our city tour! I will be your guide today. A:We’re excited to explore the city. G:We will visit the main landmarks and attractions during the tour. B:Is there a specific schedule for the tour? G:Yes, we will have a lunch break at noon and visit the museum in the afternoon. C:Sounds like a great program! G:Let’s get started and enjoy your tour!以上是5人旅游英语情景对话文档,希會对您有所帮助。
酒店英语情景对话
日常用语(句子):酒店常用英语Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店Boutique hotel 精品酒店 Resort 度假村King—size 特大号床 Queen—size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台 Coach 旅游大巴Reservation 预订(不是预定) Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务,有时特指客房送餐服务 Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂Owner response: 业主回复基本信息23.May I have your name, please?请问您贵姓?10.Which dates would you like to book? When will you check in and check out?请问您需要订哪一天?什么时候入住及退房?59.What time do you expect to arrive,Sir?请问大概什么时候到酒店,先生?46.What time will the guest be arriving?客人大概什么到达酒店?11.How long will you stay in our hotel?请问您打算逗留多长时间?36.Could you h old the line, please? I’ll check our room availabilities for those days。
旅游英语住宿口语对话
旅游英语住宿口语对话如果想要出国旅游,那就有必要学习一些常用旅游英语口语。
下面为大家带来旅游英语住宿口语对话,欢迎大家学习!旅游英语住宿口语对话1:Clerk: Hello, sir. Can I help you?柜台服务员:您好,先生。
我能帮忙吗?Guest: What time id check-in?客户:什么时候可以登记入住呢?Clerk: 12:00. You have to wait for a while.柜台服务员:12点。
您得再等一会。
Guest: OK.客户:好吧。
Clerk: Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later.柜台服务员:恩,先生,请跟我来吧。
我带你们到休息室。
你们一定很累了吧?在这里休息一会儿,我等会叫你们。
Guest: Thank you.客户:谢谢。
旅游英语住宿口语对话2:Clerk: Sir, may I help you?柜台服务员:先生,我能帮您忙吗?Guest: Yes, I want to book a room.客户:是的,我想订个房间:,Clerk: Sure. What kind of room do you like?柜台服务员: 好的,您要什么样的房间?Guest: Well, could you let me see the room?客户:嗯,能让我先看看房间吗?Clerk: Ok. What about this one?拒台服务员:好的,这一间怎么样呢?Guest: It's fine. What beautiful scenery outside the window! I think this one will do.客户:不错,窗外的景色多美啊。
请求客房服务-酒店英语情景对话
请求客房服务-酒店英语情景对话 在酒店打电话需要客房服务,请服务人员拿绷带的英语情景对话。约翰: Hi, I`m in room 222. 你好.我是住在222房间的客人. 办事员: Yes, Can I help you? 你好.你有什么事? 约翰: Can I request some items to be brought up? 我能不能请你拿些东西上来? 办事员: Of course you can, this is room service. 当然能够.这是我们的房间服务. 约翰: I would like to request some bandages. 我想要一些绷带. 办事员: No problem, I`ll come up in about five minutes. 没问题.我大概五分钟之后上来. 约翰: Could you also bring me some extra drinking water? 你能不能再给我拿一些饮用水上来? 办事员: Okay. I`ll bring an ice bucket along with some water for you. 好的.我会带一桶冰块和水给你. 约翰: Sorry, but I will also need a shaver. 不好意思.我还需要一个刮胡刀. 办事员: Sure. Is there anything else you need me to bring up to your room? 好的.你还需要我带什么东西到你的房间吗? 约翰: That is all thank you. Please try to hurry, I cut my finger. 就这些了.谢谢你
旅游英语对话作文模板
旅游英语对话作文模板英文回答:Conversation 1: Checking In at a Hotel。
Guest: Good afternoon. I'd like to check in, please.Receptionist: Welcome to [Hotel Name]. May I have your name, please?Guest: John Smith.Receptionist: Thank you, Mr. Smith. Do you have a reservation?Guest: Yes, under the name John Smith.Receptionist: I see. Your reservation is for one room with a double bed. Is that correct?Guest: That's right.Receptionist: Great. Please fill out this registration card for us.Guest: Sure.Receptionist: Your room is on the third floor, room 305. Here is your key.Guest: Thank you.中文回答:对话 1,在酒店办理入住。
客人,您好,我想办理入住。
接待员,欢迎来到 [酒店名称]。
请问您的姓名?客人,John Smith。
接待员,好的,史密斯先生。
您有预订吗?客人,是的,用了 John Smith 的名字预订的。
接待员,我明白了。
您的预订是一间带双人床的房间。
没错吧?客人,对的。
接待员,很好。
请帮我们填写一下这张登记卡。
客人,好的。
接待员,您的房间在三楼,305 房间。
这是您的钥匙。
客人,谢谢。
Conversation 2: Ordering Food at a Restaurant。
出去旅游英语情景对话阅读
出去旅游英语情景对话阅读服务员: Here is your bill, miss. Totally 850 RMB. Please sign your name here.小姐,这是您的账单,总计850员人民币,请您在这儿签个字。
客人: No problem. I’m leaving in the afternoon. May I store my luggage here?好的。
我今天下午才离开,请问我可以把行李寄存在这儿吗?服务员: Sure,we’ll keep it for you.没问题,我们会为您保存好。
客人: Thank you very much. I’ll be back by 4p.m.非常感谢。
我会在下午4点回来。
服务员: Have a nice day then.祝您愉快!服务员: Good morning, sir. May I help?早上好,先生。
有什么可以为您做的?客人: May I settle my bill now?我可以现在付账吗?服务员: Sure, your name and room number, please?当然。
请问您的姓名和房间号?客人: Edward Miller in Room 716.Edward Miller,住在716房间。
服务员: Here is your bill, a single room for two nights. That makes a total of 700 RMB.这是您的账单,单间,两个晚上,总计700员人民币。
客人: OK. Thank you.好的,谢谢!服务员: Good morning. Room Reservations. May I help you?早上好!这里是客房预约部。
有什么可以为您效劳的?客人: Yes,I’d like to reserve a room.我想订个房间。
服务员: Sure, sir. For which date?您订哪一天?客人: From May 1st.从五月一号开始。
旅游英语情景对话:预订房间
旅游英语情景对话:预订房间如果想要出国旅游,那就有必要学习一些常用旅游情景对话。
下面店铺为大家带来旅游英语情景对话:预订房间,欢迎大家学习!预订房间情景对话一:A:Good morning,madam. This is Room Service.May I help you?B:Good morning. I'd like to reserve some rooms for a tourist party.A:早上好,女士。
订房服务能为您效劳吗?B:早上好。
我想为一个旅游团订房间。
A:All right. What kind of room would you like?B:You see,we are tourists whose requests are different,so please tell me more about it,will you?A:行。
您想订哪种呢?B:你知道,我们是来旅游的,要求各不相同,请多介绍这方面的情况好吗?A:It's my pleasure. We have single rooms, double rooms,suits and luxury suits,ect.Well , here is an introduction to our hotel.B:That's great. I'd like to book four single rooms, five double rooms and three suits.A:我很乐意。
我们有单人房,双人房,套房,豪华套房等。
瞧,这是我们宾馆的介绍。
B:好极了。
我想订4间单人房,5间双人房和3间套房。
A:All right, madam. For which dates do you want to book the rooms?B:From tomorrow till January 8th. That's five days in all.A:好的,女士。
Accommodation 旅游英语
- 17--17 -
1. Do you have a reservation with us? 2. I come at short notice. 3. I’d like to make a reservation. 4. What are the rates for the rooms? 5. What kind of rooms do you have? 6. Single rooms, double rooms, suites and deluxe suites. 7. Please fill in the registration form. 8. Would you please show me your passport. 9. The floor attendant will arrange the rest for you. 10.How long do you intend to stay? 11.Do you you have any luggage? 12.Is there a special rate by the week? 13.Here are the keys of your rooms. Please keep them. 14.There is a ten percent discount for the weekend.
- 18--18 -
Complaint 处理投诉
- 19--19 -
@Key Sentences
处理投诉(表示歉意和关注)
我马上来处理。 I’ll attend to / take care of this right away. 我马上去查清这件事情。 . I'll look into the matter right away.
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旅游英语情景对话:客房服务客房服务情景对话一:
A:Good morning. May I speak to Mr. Black,please?
A:早上好,请布莱克先生听电话好吗?
B:Speaking.
B:我就是。
A:This is the Front Desk. I m afraid that the air conditioning in your room needs repair. We would like to request you to change your room. We are very song for the inconvenience.
A:这里是柜台,您房间的空调设备恐怕需要修理了。
我们想请您换房间。
抱歉给您带来不便。
B:0K. Well, I suppose I have no choice. What do you want me to do?
B:好的,我想我别无选择,您要我做什么呢?
A:What time is the most convenient for you to change rooms,sir?
A:先生,您什么时间换房间最方便呢?
B:I m going out in about half an hour.
B:我半小时左右就要出去了。
A:What time will you be back?
A:什么时候回来呢?
B:Oh , around seven o clock, I suppose.
B:嗯,我想7点左右吧。
A:We could move your luggage while you are out,but could you take any valuables with you? You may pick up your new room key No. 216 from the Front Desk when you return.
A:我们可以在您外出时搬移行李,但是,您可不可以把贵重物品带在身上?您回来时可以在柜台领取新的216号房钥匙。
B:OK. I ll do that.
B:好的,就这么办。
A:Thank you very much , sir.
A:先生,非常谢谢您。
客房服务情景对话二:
A:Hello. Can I help you?
A:你好。
需要帮忙吗?
B:Hello. Is my laundry ready? My room number is 210.
B:你好。
我的衣服洗好了吗?我的房号是2100
A:I m afraid it is still being washed.
A:恐怕仍然在洗呢。
B:Can you take the strain off?
B:你们能把那个污点清除吗?
A:Yes,we can. But you need wait a moment.
A:是的,可以。
但是您需要等一会儿。
B:That s right. Can I get it back in the afternoon? I really need them tonight.
B:好的。
今天下午我可以取回来吗?今晚我确实需要穿的。
A:Yes,it will be ready then.
A:可以,那时候就好了。
B:OK. By the way , please get them pressed.
B:好的。
顺便说一声,请把它门熨一熨。
A:No problem.
A:没问题。
客房服务情景对话三:
A:Good morning , Room Service. May I help you?
A:早上好,客房服务部。
有什么能为您效劳的吗?
B:I d like to have lunch in my room.
B:我想在房间用午餐。
A:OK, sir. We offer two types of lunch, Chinese food and western food. Which one would you prefer?
A:好的,先生。
我们提供中餐和西餐两种午餐,您喜欢哪种?
B:What does a Chinese food have?
B:中餐有什么呢?
A:Rice , egg , beef and vegetables.
A:有米饭、鸡蛋、牛肉和蔬菜。
B:That will be fine. I ll take it.
B:好吧。
我就要这个。
A:I see. May I have your name and room number,please?
A:明白了。
能告诉我您的姓名和房间号吗?
B:Sure , it s White in Room 204.
B:可以,204房的怀特。
A:Let me confirm your order, Mr. White in Room 204,Chinese food. Is that right?
A:让我确认一下您的订单:204房的怀特先生,要一份中餐,是这样吗?
B:Exactly.
B:对。
A:Your order will be ready soon,thank you for calling.
A:您的午餐很快就好,感谢您来电。
客房服务情景对话四:
A:Housekeeping. May I come in?
A:客房管理部。
我可以进来吗?
B:Sure. Come in.
B:当然。
请进。
A:What s the matter?
A:出什么事啦?
B:The television isn t working.
B:电视坏了。
A:I m very sorry. An engineer will come and check it immediately.
A:非常抱歉,工程师会立刻前来检查。
B:Oh , and another thing , the people next door are very noisy. B:对了,还有一件事,隔壁的人非常吵闹。
A:I m very sorry about that. We will check into it.
A:对此我们非常抱歉。
我们会调查这件事。
B:OK,don t forget it!
B:好的,别忘了!
A.I ll take care of it personally. Have a good night.
A:我会亲自处理这件事。
晚安。