英文翻译版质量管理制度及职责
英文翻译版质量管理制度及职责
英文翻译版质量管理制度及职责Quality Management System and Responsibilities1.0 IntroductionOur organization is committed to delivering high-quality products and services to our customers. In order to ensure consistent quality, we have implemented a Quality Management System (QMS) that fully complies with ISO 9001:2015 requirements. This QMS covers all aspects of our operations, from design and development to delivery and customer service.2.0 Quality PolicyOur Quality Policy is to provide products and services that meet or exceed customer expectations through the continual improvement of our QMS. We achieve this by:- Understanding and meeting customer requirements- Applying effective design and development processes- Implementing rigorous quality inspections at all stages of production- Continually reviewing and improving our processes and systems- Providing ongoing training and development to our employees- Meeting all legal and regulatory requirements3.0 QMS DocumentationOur QMS is documented in a Quality Manual, which outlines our policies, procedures, and processes. This manual is available to all employees and is updated as necessary to reflect changes in our operations or ISO requirements.4.0 QMS Responsibilities4.1 Top ManagementTop management is ultimately responsible for the success of our QMS. They are responsible for ensuring that:- The QMS is effectively implemented and maintained- The Quality Policy and objectives are established and communicated throughout the organization- Appropriate resources are allocated to the QMS- The QMS is regularly reviewed to ensure its effectiveness4.2 Quality ManagerThe Quality Manager is responsible for leading the implementation and maintenance of the QMS. Their responsibilities include:- Developing and maintaining the Quality Manual- Coordinating QMS training and education- Conducting internal audits and leading external audits- Managing and facilitating corrective and preventive actions- Providing feedback to top management on the effectiveness of the QMS4.3 EmployeesAll employees have a responsibility to ensure that the QMS is implemented and maintained. Their responsibilities include:- Understanding and following all QMS policies, procedures, and processes- Identifying and reporting quality issues or non-conformities- Contributing to the continuous improvement of the QMS5.0 ConclusionOur QMS is critical to the success of our organization. By adhering to ISO 9001:2015 requirements and following our Quality Policy, we are confident that we can consistently deliver high-quality products and services to our customers. By working together and fulfilling our QMS responsibilities, we can ensure the ongoing success of our organization.。
(质量认证)中英文版
目錄(Contents)：Management Responsibility - Element 4.1管理責任- 4.1Quality Policy -4.1.1品質政策- 4.1.1Organization -4.1.2組織- 4.1.2Responsibility and Authority 4.1.2.1責任與授權- 4.1.2.1Resources - 4.1.2.2資源- 4.1.2.2Management Representative - 4.1.2.3管理代表- 4.1.2.3Organization Interfaces - 4.1.2.4組織聯系界面- 4.1.2.4Information to Management - 4.1.2.5通知管理階層- 4.1.2.5Management Review - 4.1.3管理審查- 4.1.3Management Review - 4.1.3.1管理審查- 4.1.3.1Business Plan - 4.1.4經營計劃- 4.1.4Analysis and Use of Company Level Data- 4.1.5公司層級資料的分析和應用- 4.1.5.Customer Satisfaction - 4.1.6顧客滿意- 4.1.6Certification Body/Registrar Notification - 4.1.6.1通知認証團體- 4.1.6.1Quality System - Element 4.2品質系統- 4.2General - 4.2.1概述- 4.2.1Quality System Procedures- 4.2.2品質系統程序- 4.2.2Quality Planning - 4.2.3品質規劃- 4.2.3Advanced Product Quality Planning - 4.2.3.1先期產品品質規劃- 4.2.3.1Special Characteristics - 4.2.3.2管制特性- 4.2.3.2Feasibility Reviews - 4.2.3.3可行性審查- 4.2.3.3Product Safety - 4.2.3.4產品安全性- 4.2.3.4Process Failure Mode and Effects Analysis (Process FMEAs) - 4.2.3.5制程的失效模式與效應分析- 4.2.3.5Mistake Proofing - 4.2.3.6錯誤防止- 4.2.3.6The Control Plan - 4.2.3.7管制計劃- 4.2.3.7Production Part Approval Process - 4.2.4量產零組件核准程序- 4.2.4General - 4.2.4.1概述- 4.2.4.1Subcontractor Requirements - 4.2.4.2分包商的要求- 4.2.4.2Engineering Change Validation - 4.2.4.3工程變更的確認- 4.2.4.3Continuous Improvement - 4.2.5持續改善- 4.2.5General - 4.2.5.1概述- 4.2.5.1Quality and Productivity Improvements - 4.2.5.2品質和生產力的改進-4.2.5.2Techniques for Continuous Improvement - 4.2.5.3持續改善的技術- 4.2.5.3Facilities and Tooling Management- 4.2.6設施與工模具管理- 4.2.6Facilities, Equipment, and Process Planning Effectiveness - 4.2.6.1設施、設備及制程規劃和效益- 4.2.6.1Tooling Management - 4.2.6.2工模具管理- 4.2.6.2Contract Review - Element 4.3合約審查- 4.3General - 4.3.1概述- 4.3.1Review - 4.3.2審查- 4.3.2Amendment to a Contract - 4.3.合約變更- 4.3.3Records - 4.3.4記錄- 4.3.4Design Control - Element 4.4設計管制- 4.4General - 4.4.1概述- 4.4.1Use of Design Data - 4.4.1.1設計資料的運用- 4.4.1.1Design and Development Planning - 4.4.2設計與開發規劃- 4.4.2Required Skills - 4.4.2.1所需技能- 4.4.2.1Organizational and Technical Interfaces - 4.4.3組織與技術的介面- 4.4.3Design Input - 4.4.4設計輸入- 4.4.4Design input - Supplemental - 4.4.4.1設計輸入- 補充- 4.4.4.1Design Output - 4.4.5設計輸出- 4.4.5Design Output - Supplemental - 4.4.5.1設計輸出- 補充- 4.4.5.1Design Review - 4.4.6設計審查- 4.4.6Design Verification- 4.4.7設計驗証- 4.4.7Design Validation - 4.4.8設計確認- 4.4.8Design Validation - Supplement -4.4.8.1設計確認- 補充- 4.4.8.1Design Changes - 4.4.9設計變更- 4.4.9Design Changes - Supplemental - 4.4.9.1設計變更- 補充- 4.4.9.1Design Change Impact - 4.4.9.2設計變更的影響- 4.4.9.2Customer Prototype Support - 4.4.10顧客原型樣品的配合- 4.4.10Confidentiality - 4.4.11保密性- 4.4.11Document and Data Control - Element 4.5文件與資料管制- 4.5General - 4.5.1概述- 4.5.1Document and Data Approval and Issue- 4.5.2文件與資料之核准與發行- 4.5.2Engineering Specifications - 4.5.2.1工程規格- 4.5.2.1Document and Data changes - 4.5.3文件及資料變更- 4.5.3Purchasing - Element 4.6採購- 4.6General - 4.6.1概述- 4.6.1Approved Materials for Ongoing Production - 4.6.1.1量產中的核准物料- 4.6.1.1Government, Safety and Environmental Regulations - 4.6.1.2政府，安全與環境法規- 4.6.1.2Evaluation of Sub-contractors - 4.6.2分包商之評估- 4.6.2Subcontractor Development - 4.6.2.1分包商的開發- 4.6.2.1Scheduling Subcontractors - 4.6.2.2分包商交貨日程規劃- 4.6.2.2Purchasing Data - 4.6.3採購資料- 4.6.3Verification of Purchased Product - 4.6.4採購產品的驗証- 4.6.4Supplier Verification at Subcontractor's Premises - ISO4.6.4.1供應商在分包商處的驗証- ISO 4.6.4.1Customer Verification of Subcontracted Product - ISO6.4.2.2顧客以分包商產品的驗証- ISO 6.4.2.2Control of Customer-Supplied Product-Element 4.7顧客提供產品之管制- 4.7Customer Owned Tooling - 4.7.1顧客所有之工模具- 4.7.1Product Identification and Element-Element 4.8產品之識別與追溯性- 4.8Process Control-Element 4.9制程管制- 4.9Cleanliness of Premises - 4.9.b.1生產工場的清潔- 4.9.b.1Contingency Plans-4.9.b.2緊急應變計劃- 4.9.b.2Designation of Special Characteristics-4.9.d.1管制特性的指定- 4.9.d.1Preventive Maintenance-4.9.g.1預防保養- 4.9.g.1Process Monitoring and Operator Instructions-4.9.1制程監測和作業指導書- 4.9.1Maintaining Process Control-4.9.2制程控制的維持- 4.9.2Modified Process Control Requirements-4.9.3制程管制要求的變更- 4.9.3Verification of Job Setups-4.9.4作業設定的驗証- 4.9.4Process Changes-4.9.5制程變更- 4.9.5Appearance Items-4.9.6外觀項目- 4.9.6Inspection and Testing-Element 4.10檢驗與測試- 4.10General-4.10.1概述- 4.10.1Acceptance Criteria for Attribute Characteristics-4.10.1.1計數值允收準則- 4.10.1.1Receiving Inspection and Testing -4.10.2收料檢驗與測試- 4.10.2Incoming Product Quality -4.10.2.4進料產品的品質- 4.10.2.4In-process Inspection and Testing-4.10.3制程中之檢驗與測試- 4.10.3Final Inspection and Testing -4.10.4最終檢驗與測試- 4.10.4Layout Inspection and Functional Testing -4.10.4.1全盤尺寸檢驗與機能測試- 4.10.4.1Final Product Audit -4.10.4.2最終產品稽核- 4.10.4.2Inspection and Test Records -4.10.5檢驗及測試記錄- 4.10.5Supplier Laboratory Requirements -4.10.6供應商的實驗室要求- 4.10.6Laboratory Quality Systems -4.10.6.1實驗室品質系統- 4.10.6.1Laboratory Personnel -4.10.6.2實驗室人員- 4.10.6.2Laboratory Product Identification and Testing - 4.10.6.3實驗室被測產品的識別與測試- 4.10.6.3Laboratory Process Control - 4.10.6.4實驗室流程管制- 4.10.6.4Laboratory Testing and Calibration Methods - 4.10.6.5實驗室測試與校正的方法- 4.10.6.5Laboratory Statistical Methods - 4.10.6.6實驗室統計方法- 4.10.6.6Accredited Laboratories - 4.10.7驗証的實驗室- 4.10.7Control of Inspection, Measuring and Test Equipment-Element 4.11檢驗、量測與試驗設備的管制- 4.11General-4.11.1概述- 4.11.1Control Procedure- 4.11.2管制程序-4.11.2Calibration Services - 4.11.2.b.1校正服務-4.11.2.b.1Inspection, Measuring, and Test Equipment Records -4.11.3檢驗，量測及與試驗設備之記錄- 4.11.3Measuring System Analysis-4.11.4量測系統分析- 4.11.4Inspection and Test Status - Element 4.12檢驗與測試狀況- 4.12Supplemental Verification - 4.12.1額外驗証- 4.12.1Control of Nonconforming Product - Element 4.13不合格品之管制- 4.13General - 4.13.1概述- 4.13.1Suspect Material or Product - 4.13.1.1可疑材料或產品- 4.13.1.1Visual Identification - 4.13.1.2視覺識別- 4.13.1.2Review and Disposition of Nonconforming Product - 4.13.2不合格產品之檢討與處理- 4.13.2Prioritized Reduction Plans-4.13.2.1不合格品優先減量計劃- 4.13.2.1Control of Reworked Product - 4.13.3重工產品之管制- 4.13.3Engineering Approved Product Authorization - 4.13.4工程認可產品的授權- 4.13.4Corrective and Preventive Action - Element 4.14矯正與預防措施- 4.14General - 4.14.1概述- 4.14.1Problem Solving Methods - 4.14.1.1解決問題的方法- 4.14.1.1Mistake Proofing-4.14.1.2錯誤防止- 4.14.1.2Corrective Action - 4.14.2矯正措施- 4.14.2Returned Product Test/Analysis - 4.14.2.1退回產品的測試/分析- 4.14.2.1Corrective Action Impact - 4.14.2.2矯正行動的影響- 4.14.2.2Preventive Action-4.14.3預防措施- 4.14.3Handling, Storage, Packaging, Preservation and Delivery-Element 4.15搬運、儲存、包裝、保存與交貨- 4.15General - 4.15.1概述- 4.15.1Handling - 4.15.2搬運- 4.15.2Storage - 4.15.3儲存- 4.15.3Inventory - 4.15.3.1庫存量- 4.15.3.1Packaging-4.15.4包裝- 4.15.4Customer Packaging Standards-4.15.4.1顧客包裝標準- 4.15.4.1Labeling-4.15.4.2標識- 4.15.4.2Preservation-4.15.5防護- 4.15.5Delivery-4.15.6交貨- 4.15.6Supplier Delivery Performance Monitoring -4.15.6.1供應商交貨績效監測- 4.15.6.1Production Scheduling - 4.15.6.2生產排程- 4.15.6.2Electronic Communication - 4.15.6.3電子通訊- 4.15.6.3Shipment Notification System - 4.15.6.4交貨通知系統- 4.15.6.4Control of Quality Records- Element 4.16品質記錄的管制- 4.16Record Retention - 4.16.1Internal Quality Audits - Element 4.17內部品質稽核- 4.17Internal Audit Schedules-4.17.1稽核計劃排程- 4.17.1Training Element 4.18訓練- 4.18Training Effectiveness-4.18.1訓練的有效性- 4.18.1Servicing -Element 4.19服務- 4.19Feedback of Information from Service-4.19.1服務資訊的回饋- 4.19.1Statistical Techniques -Element 4.20統計技術- 4.20Identification of Need -4.20.1需求的確定- 4.20.1Procedure 4.20.2程序- 4.20.2Selection of Statistical Tools-4.20.3統計工具的選擇- 4.20.3Knowledge of Basic Statistical Concepts-4.20.4基本統計概念的知識- 4.20.4Management Responsibility - Element 4.1 管理責任- 4.1Quality Policy -4.1.1品質政策- 4.1.1The Supplier's management with executive responsibility shall define and document its policy for quality, including objectives for quality and its commitment to quality. The quality policy shall be relevant to the supplier's organizational goals and the expectations and needs of its customers. The supplier shall ensure that this policy is understood, implemented and maintained at all levels of the organization.供應商負經管責任之管理階層應界定並明文記載其對品質所持之政策，包含品質目標與對品質之承諾。
质量手册翻译中英文对照
质量手册翻译中英文术语表3.1.1 质量 quality3.1.2 要求 requirement3.1.3 等级 grade3.1.4 顾客满意 customer satisfaction3.1.5 能力 capability3.2.1 体系(系统) system3.2.2 管理体系 management system3.2.3 质量管理体系 quality management system 3.2.4 质量方针 quality policy3.2.5 质量目标 quality objective3.2.6 管理 management3.2.7 最高管理者 top management3.2.8 质量管理 quality management3.2.9 质量策划 quality planning3.2.10 质量控制 quality control3.2.11 质量保证 quality assurance3.2.12 质量改进 quality improvement3.2.13 持续改进 continual improvement3.2.14 有效性 effectiveness3.2.15 效率 efficiency3.3.1 组织 organization3.3.2 组织结构 organizational structure3.3.3 基础设施 infrastructure3.3.4 工作环境 '77ork environment 3.3.5 顾客 customer3.3.6 供方 supplier3.3.7 相关方 interested party3.4.1 过程 process3.4.2 产品 product3.4.3 项目 project3.4.4 设计和开发 design and development 3.4.5 程序 procedure3.5.1 特性 characteristic3.5.2 质量特性 quality characteristic 3.5.3 可信性 dependability3.5.4 可追溯性 traceability3.6.1 合格（符合） conformity3.6.2 不合格（不符合） nonconformity 3.6.3 缺陷 defect3.6.4 预防措施 preventive action3.6.5 纠正措施 corrective action3.6.6 纠正 correction3.6.7 返工 rework3.6.8 降级 regrade3.6.9 返修 repair3.6.10 报废 scrap3.6.11 让步 concession3.6.12 偏离许可 deviation permit3.6.13 放行 release3.7.1 信息 information3.7.2 文件 document3.7.3 规范 specification3.7.4 质量手册 quality manual3.7.5 质量计划 quality plan3.7.6 记录 record3.8.1 客观证据 objective evidence3.8.3 试验 test3.8.4 验证 verification3.8.5 确认 validation3.8.6 鉴定过程 qualification process3.8.7 评审 review3.9.1 审核 audit3.9.2 审核方案 audit programme3． 9．3 审核准则audit criteria3．9．4 审核证据 audit evidence3．9．5 审核发现 audit findings3．9．6 审核结论 audit conclusion3．9．7 审核委托方 audit client3． 9．8 受审核方 auditee3．9．9 审核员 auditor3．9．10 审核组 audit team3．9．11 技术专家 technical expert3．9．12 能力 competence3.10.1 测量控制体系 measurement control system 3.10.2 测量过程 measurement process3.10.3 计量确认 metrological confirmation3.10.4 测量设备 measuring equipment3.10.5 计量特性metrological characteristic 3.10.6 计量职能 metrological function Aaudit 3.9.1 审计audit client 3.9.7 客户审计audit conclusion 3.9.6 审计结论audit criteria 3.9.3 审计标准audit evidence 3.9.4 审计证据audit findings 3.9.5audit programme 3.9.2 审计大纲audit team 3.9.10 审计团队auditee 3.9.8auditor 3.9.9Ccapability 3.1.5characteristic 3.5.1concession 3.6.11conformity 3.6.1continual improvement 3.2.13 correction 3.6.6corrective action 3.6.5customer 3.3.5customer satisfaction 3.1.4 competence 3.9.12Ddefect 3.6.3dependability 3.5.3design and development 3.4.4deviation permit 3.6.12document 3.7.2Eeffectiveness 3.2.14efficiency 3.2.15Ggrade 3.1.3Iinformation 3.7.1infrastructure 3.3.3inspection 3.8.2interested party 3.3.7Mmanagement 3.2.6management system 3.2.2 measurement control system 3.10.1 measurement process 3.10.2 measuring equipment 3.10.4 metrological characteristic 3.10.5 metrological confirmation 3.10.3 metrological function 3.10.6Nnonconformity 3.6.2Oobjective evidence 3.8.1 客观证据organization 3.3.1organizational structure 3.3.2 Ppreventive action 3.6.4 procedure 3.4.5process 3.4.1product 3.4.2project 3.4.3Qqualification process 3.8.6 quality 3.1.1quality assurance 3.2.11quality characteristic 3.5.2 quality control 3.2.10quality improvement 3.2.12 quality management 3.2.8quality management system 3.2.3 quality manual 3.7.4quality objective 3.2.5quality plan 3.7.5quality planning 3.2.9 质量计划quality policy 3.2.4Rrecord 3.7.6 记录regrade 3.6.8release 3.6.13 放行repair 3.6.9requirement 3.1.2review 3.8.7rework 3.6.7 返工Sscrap 3.6.10specification 3.7.3supplier 3.3.6 供应商system 3.2.1 系统Ttechnical expert <audit> 3.9.11 技术出口test 3.8.3 测试top management 3.2.7 高层管理traceability 3.5.4 可塑性Vvalidation 3.8.5verification 3.8.4 验证Wwork environment 3.3.4 工作环境质量管理体系基础和术语 Quality management syst ems－－Fundamentals and vocabulary质量管理和质量保证标准第2部分: GB/T 19001、GB /T 19002和GB/T 19003实施通用指南 Quality manag ement and quality assurance standards－－Part 2: Generic guidelines for the application of GB /T 19001、GB/T 19002 and GB/T 19003质量管理和质量保证标准第3部分: GB/T 19001在计算机软件开发、供应、安装和维护中的使用指南 Qual ity management and quality assurance standards －－Part 3: Guidelines for the application of G B/T 19001 to the development, supply, installat ion and maintenance of computer software质量管理和质量保证标准第4部分:可信性大纲管理指南 Quality management and quality assurance s tandards－－Part 4: Guide to dependability prog ramme management质量管理体系要求 Quality management systems－－Requirements质量管理体系业绩改进指南 Quality management sy stems－－Guidelines for performance improvement s质量管理和质量体系要素第2部分: 服务指南 Quali ty management and quality system elements－－Pa rt 2: Guidelines for services质量管理和质量体系要素第3部分: 流程性材料指南 Quality management and quality system elements －－Guidelines for processed materials质量管理和质量体系要素第4部分: 质量改进指南 Q uality management and quality system elements－－Guidelines for quality improvement质量管理质量计划指南 Quality management－－Gui delines for quality plans质量管理项目管理质量指南 Quality management－－Guidelines to quality in project management 质量管理技术状态管理指南 Quality management－－Guidelines for configuration management质量体系审核指南审核 Guidelines for auditing q uality systems－－Part 1: Auditing质量体系审核指南质量体系审核员的评定准则 Guide lines for auditing quality systems－－Part 2: Q ualification criteria for quality systems audit ors质量体系审核指南审核工作管理 Guidelines for au diting quality systems－－Part 3: Management of audit programmes测量设备的质量保证要求第一部分: 测量设备的计量确认体系 Quality assurance requirements for mea suring equipment Part 1: Metrological confirmat ion system for measuring equipment测量设备的质量保证第2部分: 测量过程控制指南 Q uality assurance for measuring equipment－－Par t 2: Guidelines for control of measurement proc esses质量手册编制指南 Guidelines for developing qual ity manuals质量经济性管理指南 Guidelines for managing the economics of quality质量管理培训指南 Quality management－－Guideli nes for trainingEnglish Chinesereceipt （入厂）接受，验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement, analysis and improvement 测量，分析和改进measurement result 测量结果control procedure of monitoring and measuring d evices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and tracea bility 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product, product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程序文件continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and pos t 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card) 工艺规程(工艺卡) process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer communications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identification of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and tes t status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间，纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and serv ice provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the pr oduct 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and trainin g of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，一般要求constituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书。
国家标准英文版翻译出版工作管理暂行办法
国家标准英文版翻译出版工作管理暂行办法发布机构：国家质量技术监督局发布日期：1998.04.22生效日期：1998.04.22第一条为适应对外贸易、经济、技术交流与合作的需要，做好国家标准英文版翻译出版工作，特制定本暂行办法。
第二条国家标准英文版翻译出版工作主要安排强制性国家标准（其中，等同采用ＩＳＯ、ＩＥＣ和其他国际组织标准的国家标准，原则上不安排）。
符合下述条件的国家标准优先列入英文版翻译出版计划：１ 涉及国家安全；２ 防止欺诈行为；３ 保护人身健康和安全；４ 动、植物生命或健康；５ 保护环境；６ 国际贸易及经济、技术交流需要的重要标准。
第三条国家标准英文版的翻译出版工作由国家质量技术监督局标准化部门统一管理。
第四条国家标准英文版翻译出版工作，根据需要分批、分期组织实施。
第五条未列入国家标准英文版翻译计划的标准，有关单位愿意自筹经费承担标准的翻译工作，经国家质量技术监督局标准化部门审查同意后，列入经费自筹国家标准英文版翻译出版计划。
第六条国家标准英文版翻译出版工作的程序及要求：１ 国家标准英文版翻译出版计划项目的立项建议，原则上由各有关标准化技术委员会或技术归口单位提出，由国家质量技术监督局标准化部门审定。
其他单位或个人也可以向国家质量技术监督局标准化部门提出翻译出版有关国家标准英文版的建议。
２ 国家标准英文版计划项目确定后，由国家质量技术监督局标准化部门直接向标准化技术委员会或技术归口单位下述任务，下述方式按本办法第七条规定执行。
３ 国家标准英文版的翻译工作由原起草该项国家标准的标准化技术委员会、技术归口单位具体负责组织实施。
４ 国家标准英文版的翻译工作必须坚持忠实原文的原则。
翻译工作承担单位应确保英文版本的内容与中文版国家标准一致。
翻译工作承担单位如果在翻译过程中发现国家标准的技术内容有误或出现印刷错误，应及时向标准化技术委员会或技术归口单位及其上级主管部门报告，由标准化技术委员会或技术归口单位及其上级主管部门按照《国家标准管理办法》的规定，以标准修改通知单方式，报国家质量技术监督局批准后，方可按照修改后的内容进行翻译，同时要在出版前言中予以说明。
质量手册翻译中英文对照
质量手册翻译中英文术语表3.1.1 质量quality3.1.2 要求requirement3.1.3 等级grade3.1.4 顾客满意customer satisfaction3.1.5 能力capability3.2.1 体系(系统) system3.2.2 管理体系management system3.2.3 质量管理体系quality management system 3.2.4 质量方针quality policy3.2.5 质量目标quality objective3.2.6 管理management3.2.7 最高管理者top management3.2.8 质量管理quality management3.2.9 质量策划quality planning3.2.10 质量控制quality control3.2.11 质量保证quality assurance3.2.12 质量改进quality improvement3.2.13 持续改进continual improvement3.2.14 有效性effectiveness3.2.15 效率efficiency3.3.1 组织organization 3.3.2 组织结构organizational structure 3.3.3 基础设施infrastructure3.3.4 工作环境'77ork environment3.3.5 顾客customer3.3.6 供方supplier3.3.7 相关方interested party3.4.1 过程process3.4.2 产品product3.4.3 项目project3.4.4 设计和开发design and development 3.4.5 程序procedure3.5.1 特性characteristic3.5.2 质量特性quality characteristic3.5.3 可信性dependability3.5.4 可追溯性traceability3.6.1 合格（符合）conformity3.6.2 不合格（不符合）nonconformity 3.6.3 缺陷defect3.6.4 预防措施preventive action3.6.5 纠正措施corrective action3.6.6 纠正correction3.6.7 返工rework3.6.8 降级regrade3.6.9 返修repair3.6.10 报废scrap3.6.11 让步concession3.6.12 偏离许可deviation permit 3.6.13 放行release3.7.1 信息information3.7.2 文件document3.7.3 规范specification3.7.4 质量手册quality manual3.7.5 质量计划quality plan3.7.6 记录record3.8.1 客观证据objective evidence 3.8.3 试验test3.8.4 验证verification3.8.5 确认validation3.8.6 鉴定过程qualification process 3.8.7 评审review3.9.1 审核audit3.9.2 审核方案audit programme 3．9．3 审核准则audit criteria 3．9．4 审核证据audit evidence 3．9．5 审核发现audit findings 3．9．6 审核结论audit conclusion 3．9．7 审核委托方audit client 3．9．8 受审核方auditee 3．9．9 审核员auditor3．9．10 审核组audit team3．9．11 技术专家technical expert 3．9．12 能力competence3.10.1 测量控制体系measurement control syste m3.10.2 测量过程measurement process3.10.3 计量确认metrological confirmation3.10.4 测量设备measuring equipment3.10.5 计量特性metrological characteristic3.10.6 计量职能metrological functionAaudit 3.9.1 审计audit client 3.9.7 客户审计audit conclusion 3.9.6 审计结论audit criteria 3.9.3 审计标准audit evidence 3.9.4 审计证据audit findings 3.9.5audit programme 3.9.2 审计大纲audit team 3.9.10 审计团队auditee 3.9.8auditor 3.9.9Ccapability 3.1.5characteristic 3.5.1 concession 3.6.11 conformity 3.6.1continual improvement 3.2.13 correction 3.6.6corrective action 3.6.5 customer 3.3.5customer satisfaction 3.1.4 competence 3.9.12Ddefect 3.6.3dependability 3.5.3design and development 3.4.4 deviation permit 3.6.12 document 3.7.2Eeffectiveness 3.2.14 efficiency 3.2.15Ggrade 3.1.3Iinformation 3.7.1 infrastructure 3.3.3 inspection 3.8.2 interested party 3.3.7Mmanagement 3.2.6 management system 3.2.2 measurement control system 3.10.1 measurement process 3.10.2 measuring equipment 3.10.4 metrological characteristic 3.10.5 metrological confirmation 3.10.3 metrological function 3.10.6Nnonconformity 3.6.2Oobjective evidence 3.8.1 客观证据organization 3.3.1 organizational structure 3.3.2Ppreventive action 3.6.4 procedure 3.4.5process 3.4.1product 3.4.2project 3.4.3Qqualification process 3.8.6quality 3.1.1quality assurance 3.2.11quality characteristic 3.5.2 quality control 3.2.10quality improvement 3.2.12 quality management 3.2.8 quality management system 3.2.3 quality manual 3.7.4quality objective 3.2.5quality plan 3.7.5quality planning 3.2.9 质量计划quality policy 3.2.4Rrecord 3.7.6 记录regrade 3.6.8release 3.6.13 放行repair 3.6.9requirement 3.1.2review 3.8.7rework 3.6.7 返工Sscrap 3.6.10specification 3.7.3supplier 3.3.6 供应商system 3.2.1 系统Ttechnical expert <audit> 3.9.11 技术出口test 3.8.3 测试top management 3.2.7 高层管理traceability 3.5.4 可塑性Vvalidation 3.8.5verification 3.8.4 验证Wwork environment 3.3.4 工作环境质量管理体系基础和术语Quality management s ystems－－Fundamentals and vocabulary质量管理和质量保证标准第2部分: GB/T 19001、G B/T 19002和GB/T 19003实施通用指南Quality management and quality assurance standards －－Part 2: Generic guidelines for the applicati on of GB/T 19001、GB/T 19002 and GB/T 190 03质量管理和质量保证标准第3部分: GB/T 19001在计算机软件开发、供应、安装和维护中的使用指南Q uality management and quality assurance stan dards－－Part 3: Guidelines for the applicationof GB/T 19001 to the development, supply, i nstallation and maintenance of computer soft ware质量管理和质量保证标准第4部分:可信性大纲管理指南Quality management and quality assuranc e standards－－Part 4: Guide to dependability programme management质量管理体系要求Quality management system s－－Requirements质量管理体系业绩改进指南Quality management systems－－Guidelines for performance impro vements质量管理和质量体系要素第2部分: 服务指南Quali ty management and quality system elements－－Part 2: Guidelines for services质量管理和质量体系要素第3部分: 流程性材料指南Quality management and quality system elem ents－－Guidelines for processed materials质量管理和质量体系要素第4部分: 质量改进指南Q uality management and quality system elemen ts－－Guidelines for quality improvement质量管理质量计划指南Quality management－－Guidelines for quality plans质量管理项目管理质量指南Quality management －－Guidelines to quality in project manageme nt质量管理技术状态管理指南Quality management －－Guidelines for configuration management 质量体系审核指南审核Guidelines for auditing q uality systems－－Part 1: Auditing质量体系审核指南质量体系审核员的评定准则Guid elines for auditing quality systems－－Part 2: Qualification criteria for quality systems audito rs质量体系审核指南审核工作管理Guidelines for a uditing quality systems－－Part 3: Managemen t of audit programmes测量设备的质量保证要求第一部分: 测量设备的计量确认体系Quality assurance requirements for m easuring equipment Part 1: Metrological confir mation system for measuring equipment测量设备的质量保证第2部分: 测量过程控制指南Q uality assurance for measuring equipment－－Part 2: Guidelines for control of measurement processes质量手册编制指南Guidelines for developing qu ality manuals质量经济性管理指南Guidelines for managing the economics of quality质量管理培训指南Quality management－－Gui delines for trainingEnglish Chinesereceipt （入厂）接受，验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement, analysis and improvement 测量，分析和改进measurement result 测量结果control procedure of monitoring and measurin g devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replaceme nt and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and trace ability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product, product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程序文件continual improvement 持续改进procedure for continual improvement of qualit y management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and po st 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card) 工艺规程(工艺卡) process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and r e-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer communications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identification of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and tes t status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间，纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and ser vice provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the product 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and tra ining of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management syste m 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，一般要求constituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书。
英文版 管理制度
英文版管理制度IntroductionA management system is a set of rules, practices, and procedures that are put in place to ensure that an organization operates in an efficient, effective, and ethical manner. It provides a framework for decision-making, resource allocation, and performance evaluation. A good management system can help an organization achieve its goals and objectives in a systematic and organized way.Types of Management SystemsThere are many different types of management systems, each designed to address a specific aspect of organizational operations. Some common types include:1. Quality Management System (QMS): A QMS is a set of policies, processes, and procedures that are implemented to ensure that products and services meet the required quality standards. It focuses on identifying and correcting quality issues to improve customer satisfaction and maintain consistency in product or service delivery.2. Environmental Management System (EMS): An EMS is a set of practices and procedures designed to minimize an organization's impact on the environment. It includes measures to reduce waste, conserve resources, and comply with environmental regulations.3. Occupational Health and Safety Management System (OHSMS): An OHSMS is a set of guidelines and procedures that are put in place to ensure the health and safety of employees in the workplace. It includes measures to prevent accidents, injuries, and illnesses, as well as safety training and compliance with relevant regulations.4. Information Security Management System (ISMS): An ISMS is a set of policies and procedures that are implemented to protect an organization's information assets from unauthorized access, use, disclosure, disruption, modification, or destruction. It includes measures to safeguard data, systems, and networks, and ensure the confidentiality, integrity, and availability of information.5. Risk Management System: A risk management system is a structured approach to identifying, assessing, and mitigating risks that may affect an organization's ability to achieve its objectives. It includes processes for risk identification, analysis, evaluation, treatment, monitoring, and communication.Benefits of a Management SystemImplementing a management system can provide a range of benefits to an organization, including:1. Improved efficiency and effectiveness: A management system provides a structured approach to managing resources, processes, and activities, which can help to streamline operations, reduce waste, and enhance productivity.2. Enhanced quality and consistency: A management system can help to ensure that products and services are delivered to a consistent standard, which can enhance customer satisfaction, loyalty, and trust.3. Better compliance and risk management: A management system can help an organization to comply with legal and regulatory requirements, as well as identify and mitigate risks that may impact its operations.4. Increased transparency and accountability: A management system can provide clear guidelines and procedures for decision-making and performance evaluation, which can improve transparency, accountability, and organizational governance.5. Enhanced reputation and competitive advantage: A management system can help an organization to build a positive reputation for quality, environmental responsibility, safety, security, and risk management, which can differentiate it from competitors in the marketplace.Implementation of a Management SystemImplementing a management system involves several key steps, including:1. Identification of requirements: The first step in implementing a management system is to identify the specific requirements and objectives of the organization. This may involve conducting a gap analysis to identify areas for improvement and establish performance benchmarks.2. Development of policies and procedures: Once the requirements have been identified, the next step is to develop policies, procedures, and guidelines that define how the management system will operate. This may involve creating documentation, training materials, and communication plans to ensure that all stakeholders are aware of their roles and responsibilities.3. Training and education: Successful implementation of a management system requires ongoing training and education to ensure that employees understand the system and how it impacts their roles and responsibilities. This may involve providing training on quality standards, environmental practices, health and safety procedures, information security protocols, and risk management processes.4. Monitoring and measurement: To ensure the effectiveness of a management system, it is essential to monitor and measure performance against established benchmarks and objectives. This may involve conducting audits, inspections, surveys, and reviews to identify areas for improvement and track progress over time.5. Continuous improvement: A management system should be dynamic and adaptable to changing circumstances, so it is essential to incorporate a process of continuous improvement. This may involve reviewing and updating policies and procedures, conducting regular evaluations, and soliciting feedback from stakeholders to identify opportunities for enhancement.ConclusionIn conclusion, a management system is a critical component of organizational success, providing a structured approach to decision-making, resource allocation, and performance evaluation. By implementing a management system, organizations can improve efficiency, quality, compliance, transparency, and reputation, gaining a competitive advantage in the marketplace. With the right tools, training, and commitment, any organization can establish and maintain a management system that aligns with its goals and objectives, driving sustainable growth and success.。
质量控制中英文对照
质量控制中英文对照Quality Control (QC) is an essential process in ensuring the consistency and excellence of products or services. It involves a series of measures and procedures to monitor and evaluate the quality of a product or service throughout its lifecycle. In this document, we will provide a comprehensive comparison of common quality control terms and phrases in both English and Chinese languages.一、质量控制 (Quality Control)Quality Control is the process of ensuring that products or services meet specified requirements and standards. It involves monitoring and inspecting various aspects of production or service delivery to identify and rectify any deviations or defects.二、质量标准 (Quality Standards)Quality Standards refer to the established criteria or specifications that products or services must meet to be considered of acceptable quality. These standards are typically defined by industry organizations, regulatory bodies, or internal company policies.三、抽样检验 (Sampling Inspection)Sampling Inspection is a statistical technique used to evaluate the quality of a batch or lot by inspecting a representative sample. This method allows for a more efficient and cost-effective assessment of quality compared to inspecting every single unit.四、充分检验 (100% Inspection)100% Inspection, as the name suggests, involves inspecting every single unit or item in a batch or lot. This method is often used when the cost of defects or failures is high, or when the consequences of non-compliance are severe.五、质量管理体系 (Quality Management System)A Quality Management System (QMS) is a set of policies, processes, and procedures implemented by an organization to ensure consistent quality performance. It encompasses activities such as quality planning, quality control, quality assurance, and continuous improvement.六、质量异常 (Quality Nonconformity)Quality Nonconformity refers to any deviation or failure to meet specified quality requirements or standards. It can include defects, deviations from specifications, or non-compliance with regulations or customer expectations.七、纠正措施 (Corrective Action)Corrective Action refers to the actions taken to eliminate the causes of quality nonconformities or prevent their recurrence. It involves identifying the root causes, implementing corrective measures, and verifying the effectiveness of the actions taken.八、预防措施 (Preventive Action)Preventive Action aims to identify and eliminate potential causes of quality nonconformities before they occur. It involves proactive measures such as risk assessments, process improvements, and employee training to prevent quality issues from arising.九、质量改进 (Quality Improvement)Quality Improvement refers to the ongoing efforts to enhance the quality of products, services, or processes. It involves analyzing data, identifying areas for improvement, implementing changes, and monitoring the results to achieve higher levels of quality and customer satisfaction.十、质量指标 (Quality Metrics)Quality Metrics are quantitative or qualitative measures used to assess the performance and effectiveness of quality control processes. Examples of quality metricsinclude defect rates, customer complaints, on-time delivery, and customer satisfaction scores.十一、质量审核 (Quality Audit)Quality Audit is a systematic and independent examination of a company's quality management system to ensure compliance with established standards and procedures. It involves assessing the effectiveness of quality control measures, identifying areas for improvement, and ensuring regulatory compliance.以上是质量控制常见术语的中英文对照，这些术语在质量管理过程中起到重要的作用。
质量管理体系的英语翻译
质量管理体系的英语翻译质量管理体系的英语翻译项目Section审核人AuditorName一月Jan二月Feb三月Mar四月Apr五月May 六月Jun七月Jul八月Aug九月Sep十月Oct十一月Nov十二月Dec1.质量策略QualityPolicy2.质量管理体系QualityManagementSystem3.组织机构OrganisationalStructure4.N/AN/A5.规划/产品流程Layout/ProductFlow6.配置Equipment7.内部工作/卫生Housekeeping/Hygiene8.维护Maintenance9.害虫控制PestControl10.废弃物/废弃物处理Waste/WasteDisposal11.员工设施StaffFacilities12.地点Location13.交通Transport14.个人卫生PersonalHygiene15.健康问卷MedicalScreening16.工作服ProtectiveClothing17.培训Training18.操作控制ControlofOperations19.过程控制ProcessControl20.物理和化学产品污染风险Physical&ChemicalProductContaminationRisks21.不一致产品控制ControlofNon-ConformingProduct22.产品发放ProductRelease23.可追溯性Traceability24.设备和过程确认EquipmentandProcessValidation25.技术支持TechnicalSupport26.过程分析ProcessAnalysis27.架子寿命测试Shelf-LifeTesting28.HACCP体系HACCPSystem29.说明Specifications30.原料购入Purchasing31.常规文件要求GeneralDocumentationRequirements32.记录保存RecordKeeping33.投诉处理ComplaintHandling34.内部审核InternalAudit35.意外事故和召回产品的管理ManagementofIncidentsandProductRecall36.纠偏措施CorrectiveAction【质量管理体系的英语翻译】。
(完整版)质量管理体系专业英语
一组质量管理体系术语(中英双语)English Chinesereceipt （入厂）接受，验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement, analysis and improvement 测量，分析和改进measurement result 测量结果control procedure of monitoring and measuring devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and traceability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product,product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程序文件continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and post 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card) 工艺规程(工艺卡)process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer cummunications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identificaion of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and test status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间，纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and service provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the product 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and training of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，一般要求constituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书。
公司翻译管理制度
公司翻译管理制度第一章总则为了加强翻译工作的统一管理，规范翻译流程，提高翻译质量，制定本制度。
本制度适用于公司内部所有翻译工作，涉及公司业务范围内的所有文件和资料的翻译工作。
第二章翻译管理责任1.公司领导班子负总责，翻译人员部门负责具体管理。
2.公司领导班子要加强对翻译工作的领导，承担翻译工作全面负责。
并将翻译工作列入公司年度工作计划，确保资源保障。
3.各翻译人员部门要加强对本部门的翻译工作的领导，并根据翻译任务量和翻译质量提出相应的管理要求。
第三章翻译流程1.翻译前的准备（1）翻译人员部门应建立翻译文件档案库，对历史文档进行分类整理，并建立翻译术语库和专有名词库。
（2）翻译人员部门要定期更新公司业务范围内的翻译标准和规范，并向全体翻译人员进行培训。
2.翻译中的操作（1）根据公司内部文件和资料的分类，翻译人员部门要对不同类型的文件和资料进行分工，做到专业翻译。
（2）翻译人员要遵循翻译规范，保持翻译的准确性和连贯性。
3.翻译后的处理（1）翻译人员部门要对翻译后的文件和资料进行质量把关，并建立翻译质量评估标准进行评估。
（2）翻译完毕后，要对稿件进行统一整理，进行审定，保障文档的风格和格式统一。
4.翻译验收（1）翻译完毕后需要进行翻译质量验收，确保翻译质量符合公司要求。
（2）如需对已翻译的文件和资料进行二次翻译，需要与原翻译人员沟通确认，保持译文一致性。
第四章翻译人员管理1.翻译人员部门要建立翻译人员库，对翻译人员进行注册管理，建立翻译技能档案。
2.翻译人员的选派要根据翻译人员的专业能力和相关工作经验。
3.公司对翻译人员要进行定期的培训和考核，提高翻译人员的综合素质。
4.公司要建立翻译人员的奖惩机制，激励优秀翻译人员，提高翻译质量。
第五章翻译工作保密1.翻译人员要严格遵守公司的保密制度，保护公司的商业机密和个人隐私。
2.公司对翻译文件和资料的安保要进行管理，保护公司的知识产权。
第六章翻译工作奖惩1.对翻译工作质量好、效率高的个人和团队进行奖励。
质量经理岗位职责英文
质量经理岗位职责英文IntroductionThe role of a Quality Manager is crucial in maintaining and improving product quality, ensuring compliance with regulatory standards, and implementing effective quality management systems within an organization. This article will outline the key responsibilities of a Quality Manager and provide insights into the skills required for this role.Job Responsibilities1. Develop and Implement Quality Management SystemsA Quality Manager is responsible for developing and implementing comprehensive quality management systems to ensure that products meet or exceed customer expectations. This includes establishing processes, procedures, and guidelines that govern product design, development, manufacturing, and testing. The Quality Manager should also ensure compliance with relevant industry standards and regulatory requirements.2. Monitor and Improve Product QualityThe Quality Manager oversees the monitoring and evaluation of product quality throughout all stages of the production process. This involves conducting regular audits, inspections, and quality control checks to identify any deviations from quality standards. The Quality Manager should work closely with cross-functional teams to identify andimplement corrective actions to address quality issues and drive continuous improvement.3. Develop and Train Quality Assurance TeamThe Quality Manager is responsible for building and leading a skilled quality assurance team. This includes recruiting, training, and developing team members to ensure they have the necessary skills and knowledge to perform their roles effectively. The Quality Manager should provide guidance, support, and mentoring to team members, fostering a culture of quality excellence within the organization.4. Establish Quality Metrics and Performance IndicatorsIn order to track the effectiveness of quality management systems and identify areas for improvement, the Quality Manager must establish and monitor key quality metrics and performance indicators. These may include customer complaints, product defects, non-conformance rates, and customer satisfaction levels. The Quality Manager should analyze these metrics and use the data to drive continuous improvement initiatives.5. Conduct Supplier Quality AssessmentsAs part of the quality management process, the Quality Manager should conduct periodic assessments of suppliers and vendors to ensure they adhere to quality standards. This includes evaluating their quality management systems, conducting on-site audits, and collaborating withsuppliers to address any quality issues. The Quality Manager should work closely with the procurement and supply chain teams to ensure that only high-quality materials and components are sourced.6. Ensure Regulatory ComplianceThe Quality Manager plays a critical role in ensuring that the organization remains in compliance with relevant industry regulations and standards. This includes conducting regular inspections and audits to ensure adherence to regulatory requirements. The Quality Manager should stay up to date with changes in regulations and communicate these changes to the appropriate stakeholders within the organization.7. Drive Continuous Improvement InitiativesThe Quality Manager should actively drive continuous improvement initiatives to enhance product quality and streamline processes. This may involve implementing lean manufacturing principles, Six Sigma methodologies, or other quality improvement frameworks. The Quality Manager should lead cross-functional teams to identify and implement process improvements, reduce waste, and optimize efficiency.8. Foster a Culture of QualityThe Quality Manager should foster a culture of quality throughout the organization by promoting awareness, understanding, and appreciation of the importance of quality in all aspects of the business. This includes providing training and education to employees on quality concepts andprinciples, encouraging collaboration and teamwork, and recognizing and rewarding individuals and teams for their contributions to quality improvement.ConclusionThe role of a Quality Manager is multifaceted and critical for ensuring that an organization's products meet or exceed customer expectations. From developing and implementing quality management systems to driving continuous improvement initiatives, the Quality Manager plays a vital role in maintaining and enhancing product quality. By fostering a culture of quality and compliance, the Quality Manager helps to build a reputation for excellence and customer satisfaction.。
质量经理手册英文版
质量经理手册英文版Quality Manager HandbookIntroductionWelcome to the Quality Manager Handbook. This handbook serves as a comprehensive guide for quality managers in carrying out their roles and responsibilities effectively. It outlines key quality management principles, practices, and tools that can be applied to ensure the delivery of high-quality products or services. Table of Contents1. Quality Management Overview1.1 Definition of Quality1.2 Quality Management Systems1.3 Quality Management Principles2. Role of the Quality Manager2.1 Responsibilities of a Quality Manager2.2 Qualities of a Successful Quality Manager2.3 Interdepartmental Collaboration3. Quality Planning3.1 Quality Policy and Objectives3.2 Quality Planning Tools3.3 Risk Management3.4 Quality Planning Documentation4. Quality Assurance4.1 Quality Standards and Regulations4.2 Process Documentation and Control4.3 Risk Assessment and Compliance4.4 Internal Audits and Inspections5. Quality Control5.1 Quality Control Tools and Techniques5.2 Statistical Process Control5.3 Corrective and Preventive Actions5.4 Continuous Improvement6. Supplier Quality Management6.1 Supplier Selection and Evaluation6.2 Supplier Quality Agreements6.3 Supplier Performance Monitoring6.4 Supplier Audits and Corrective Actions7. Training and Development7.1 Quality Training Needs Assessment7.2 Training Program Design and Execution7.3 Continuous Learning and Skill Building8. Performance Measurement and Metrics8.1 Key Performance Indicators (KPIs)8.2 Data Collection and Analysis8.3 Performance Reporting and Communication8.4 Process Improvement based on MetricsConclusionThis Quality Manager Handbook is intended to be a valuable resource for quality managers, providing them with the knowledge and tools necessary to drive continuous improvement andexcellence in quality management. It is essential for quality managers to refer to relevant quality standards, regulations, and organizational procedures when implementing the principles and practices outlined in this handbook. By following these guidelines, quality managers can contribute significantly to the overall success of their organizations.。
质量手册翻译中英文对照
质量 quality 要求 requirement 等级 grade顾客满意 customer satisfaction能力 capability 体系（系统） system 管理体系 management system 质量管理体系quality management system 质量方针 quality policy 质量目标 quality objective 管理 management 最高管理者 topmanagement 质量管理 qualitymanagement 质量策划 quality planning 质量控制 quality control 质量保证 qualityassurance 质量改进 quality improvement持续改进 continual improvement 有效性 effectiveness 效率 efficiency 组织 organization组织结构 organizational structure 基础设施 infrastructure 工作环境 '77orkenvironment3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.2.1 3.2.2 3.2.3 3.2.4 3.2.53.2.6 3.2.7 3.2.8 3.2.93.2.10 3.2.11 3.2.12 3.2.13 3.2.14 3.2.153.3.1 3.3.2 3.3.3 3.3.43.3.6 供方 supplier 3.3.7相关方 interested party 3.4.1 过程 process 3.4.2 产品 product 3.4.3 项目 project3.4.4 设计和开发 design and development 3.4.5程序 procedure3.5.1 特性 characteristic3.5.2 质量特性 quality characteristic 3.5.3 可信性 dependability 3.5.4 可追溯性 traceability 3.6.1合格（符合） conformity3.6.2 不合格（不符合） nonconformity 3.6.3 缺陷 defect3.6.4 预防措施 preventive action 3.6.5 纠正措施 corrective action 3.6.6 纠正 correction 3.6.7 返工 rework 3.6.8 降级 regrade 3.6.9返修 repair3.6.10 报废 scrap 3.6.11 让步 concession3.6.12 偏离许可 deviation permit 3.6.13 放行 release 3.7.1 信息 information 3.7.2 文件 document顾客 customer 3.3.5 质量手册翻译中英文术语表3.10.6 计量职能metrological function 3.7.4 质量手册quality manual3.7.5 质量计划quality plan3.7.6 记录record3.8.1 客观证据objective evidence3.8.3 试验test3.8.4 验证verification3.8.5 确认validation3.8.6 鉴定过程qualification process3.8.7 评审review3.9.1 审核audit3.9.2 审核方案audit programme3．9 ． 3 审核准则audit criteria3．9．4 审核证据audit evidence 3．9．5 审核发现audit findings3．9．6 审核结论audit conclusion 3．9．7 审核委托方audit client3．9．8 受审核方auditee3．9．9 审核员auditor3．9．10 审核组audit team3．9．11 技术专家technical expert3．9．12 能力competence3.10.1 测量控制体系measurement control system 3.10.2 测量过程measurement process3.10.3 计量确认metrological confirmation 3.10.4 测量设备measuring equipment Aaudit 3.9.1 审计audit client 3.9.7客户审计audit conclusion 3.9.6审计结论audit criteria 3.9.3审计标准audit evidence 3.9.4审计证据audit findings 3.9.5audit programme3.9.2审计大纲audit team 3.9.10 审计团队auditee 3.9.8auditor 3.9.9Ccapability 3.1.5characteristic 3.5.1concession 3.6.11conformity 3.6.1continual improvement 3.2.13correction 3.6.6corrective action 3.6.5customer 3.3.5customer satisfaction 3.1.4competence 3.9.12Ddefect 3.6.3dependability 3.5.33.10.5 计量特性metrological characteristicdesign and development 3.4.4 3.7.3 规范specificationdeviation permit 3.6.12 Pdocument 3.7.2 preventive action 3.6.4 Eprocedure 3.4.5 effectiveness 3.2.14 process 3.4.1 efficiency 3.2.15 product 3.4.2G project 3.4.3grade 3.1.3 I Qqualification process 3.8.6information 3.7.1quality 3.1.1infrastructure 3.3.3 quality assurance 3.2.11inspection 3.8.2 quality characteristic 3.5.2 interested party 3.3.7 quality control 3.2.10M quality improvement 3.2.12 management 3.2.6 quality management 3.2.8 management system 3.2.2 quality management system 3.2.3 measurement control system 3.10.1 quality manual 3.7.4measurement process 3.10.2 quality objective 3.2.5measuring equipment 3.10.4 quality plan 3.7.5metrological characteristic 3.10.5 quality planning 3.2.9 质量计划metrological confirmation 3.10.3 quality policy 3.2.4metrological function 3.10.6 RNrecord 3.7.6 记录nonconformity 3.6.2 regrade 3.6.8O release 3.6.13 放行objective evidence 3.8.1 客观证据repair 3.6.9organization 3.3.1 requirement 3.1.2organizational structure 3.3.2 review 3.8.7rework 3.6.7 返工Sscrap 3.6.10 specification 3.7.3 supplier 3.3.6 供应商system 3.2.1 系统Ttechnical expert <audit> 3.9.11 技术出口test 3.8.3 测试top management 3.2.7 高层管理traceability 3.5.4 可塑性Vvalidation 3.8.5verification 3.8.4 验证Wwork environment 3.3.4 工作环境质量管理体系基础和术语Quality management syst ems －－Fundamentals and vocabulary 质量管理和质量保证标准第 2 部分: GB/T 19001 、GB /T 19002 和GB/T 19003 实施通用指南Quality manag ement and quality assurance standards －－Part 2: Generic guidelines for the application of GB /T 19001 、GB/T 19002 and GB/T 19003 质量管理和质量保证标准第3部分: GB/T 19001 在计算机软件开发、供应、安装和维护中的使用指南Qual ity management and quality assurance standards－－Part 3: Guidelines for the application of G B/T 19001 to the development, supply, installat ion and maintenance of computer software 质量管理和质量保证标准第4 部分: 可信性大纲管理指南Quality management and quality assurance s tandards －－Part 4: Guide to dependability prog ramme management 质量管理体系要求Quality management systems －－Requirements 质量管理体系业绩改进指南Quality management sy stems －－Guidelines for performance improvement s 质量管理和质量体系要素第 2 部分: 服务指南Quali ty management and quality system elements －－Pa rt 2: Guidelines for services 质量管理和质量体系要素第3 部分: 流程性材料指南Quality management and quality system elements －－Guidelines for processed materials 质量管理和质量体系要素第 4 部分: 质量改进指南Q uality management and quality system elements －－Guidelines for quality improvement 质量管理质量计划指南Quality management －－Gui delines for quality plans 质量管理项目管理质量指南Quality management －－Guidelines to quality in project management 质量管理技术状态管理指南Quality management －－Guidelines for configuration managementmeasurement, analysis and improvementreceipt （入厂）接受，验收，进货质量体系审核指南 审核 Guidelines for auditing q uality systems －－ Part 1: Auditing 质量体系审核指南 质量体系审核员的评定准则 Guide lines for auditing quality systems －－ Part 2: Q ualification criteria for quality systems audit ors 质量体系审核指南 审核工作管理 Guidelines for au diting quality systems －－ Part 3: Management of audit programmes 测量设备的质量保证要求 第一部分 : 测量设备的计量 确认体系 Quality assurance requirements formea suring equipment Part 1: Metrological confirmat ion system for measuring equipment 测量设备的质量保证 第 2 部分 : 测量过程控制指南 Q handling 搬运 packaging 包装 storage 保存 protection 保护 comparison 比较 identification标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持 records of identification control 标识控制记录tender 标书normative document 标准文件 supplemental 补充 nonconforming product 不合格品 control of nonconforming product不合格品控制uality assurance for measuring equipment －－ Par t 2: Guidelines for control of measurement proc esses 质量手册编制指南 Guidelines for developing qual ity manuals 质量经济性管理指南 Guidelines for managing the economics of quality 质量管理 培训指南 Quality management －－ Guideli nes for training control procedure of nonconforming products不合格品控制程序tendency of nonconformance 不合格倾向 purchasing 采购verification of purchased product采购的产品验证English Chinesepurchasing process 采购过程 purchasing control procedure 采购控制程序 purchasing information 采购信息 reference standard 参照标准 reference instructions 参照细则 stockhouse 仓库测量，分析program documents 程序文件measurement result 测量结果control procedure of monitoring and measuring devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and traceability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product, product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and pos t 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification和改进工艺规程工艺规程（工艺卡）工艺特性工种描述单procedure(process card) process characteristics Job Description Formatwork environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure supplier provided special processes 特殊过程verification at supplier's premises 证supply chain 供应链criteria for supplierselection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer communications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identification of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设供方评价程序供方提供的供方现场验fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks检查频次calibration status 检定状态inspection and test control procedure验控制程序identification procedure for inspection and test status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders type of medium 介质类型experience 经验间，纠正措施响应时间management procedure for correctiveactions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要infrastructure 基础设施Corrective action response time 纠正措施答复时检验和试接受合同或定单correction action 纠正措施evaluate 评价records of the results of the review记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and serv ice provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序评审结果的order of design changes 设计更改通知单design validation 设计确认transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the pr oduct 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and trainin g of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责organization 组织assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录continual improvement of the organization 的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resourcesresource management 资源管理provision of resources 资源提供constituent part 组成部件组织资源的可获得性allocation of resources 资源配置general requirements 总要求，一般要求。
质量部门内部管理制度内容
质量部门内部管理制度内容英文回答：Quality Management Internal Policy.1. Purpose.This policy establishes the internal management system for the Quality Department, outlining its responsibilities, authorities, and procedures to ensure the effective and efficient operation of the department.2. Scope.This policy applies to all employees and contractors within the Quality Department, regardless of their level or position.3. Responsibilities.3.1 Quality Manager.The Quality Manager is responsible for the overall management and direction of the Quality Department.Key responsibilities include:Developing and implementing quality policies and procedures.Establishing and maintaining quality standards.Monitoring and evaluating quality performance.Reporting on quality-related matters to senior management.Liaising with external stakeholders on quality issues.3.2 Quality Specialists.Quality Specialists are responsible for assisting the Quality Manager in the implementation and maintenance of quality systems and processes.Key responsibilities include:Conducting quality audits and inspections.Analyzing quality data and identifying areas for improvement.Providing technical support and guidance to other departments.Participating in quality improvement projects.3.3 Quality Inspectors.Quality Inspectors are responsible for performing inspections and tests to ensure that products and services meet established quality standards.Key responsibilities include:Inspecting raw materials and finished products.Conducting in-process inspections.Testing products and services to verify performance and compliance.Documenting inspection and test results.4. Authorities.The Quality Department has the authority to:Stop production or distribution of products and services that do not meet quality standards.Conduct audits and inspections of all departments within the organization.Approve or reject purchases of materials andequipment.Train and certify employees on quality-related matters.5. Procedures.The Quality Department has established a comprehensive set of procedures to ensure the effective and efficient operation of the department.These procedures include:Quality audit and inspection procedures.Quality data analysis procedures.Quality improvement project procedures.Employee training and certification procedures.6. Continuous Improvement.The Quality Department is committed to continuous improvement.The department regularly reviews and updates its policies, procedures, and processes to ensure that they are aligned with best practices and meet the evolving needs of the organization.中文回答：质量部门内部管理制度。
英文翻译版质量管理制度及职责
赫克力士上海技术中心项目质量管理制度及职责Shanghai Hercules Technical Center Project Quality management system and dutiesConstruction Engineering Co., Lt dApr. 15, 20目录Table of Contents1、项目经理岗位职责Responsibility of Project Manager(PM) (3)2、现场经理岗位职责：Responsibility of Site Manager3、项目技术负责人岗位职责：Responsibility of project technical principal (3)4、施工员岗位职责：Responsibility of construction supervisor (4)5、技术员岗位职责：Responsibility of technician (5)6、质检员岗位职责：Responsibility of qual ity inspector (5)7、材料员岗位职责：Responsibility of Material purchaser (7)8、资料员岗位职责：Responsibility of documents worker (7)9、操作工人岗位职责Responsibility of operation worker (8)10、现场质量管理制度Field QC system (9)10.1、工程项目总承包责任制度General contracting system of the project (9)10.2 技术交底制度technical notice (15)10.3、材料进场检验制度inspection for mobilized material (16)10.4、样板引路制度standard reference sample (20)10.5、施工挂牌制度Detail ed information for all construction works (22)10.6、过程三检制度tri-check system (24)10.7、质量否决制度quality rejection system (28)10.8、成品保护制度Product protection system (31)10.9、工程质量评定、验收制度project quality assessment and approval system (33)10.10、竣工服务承诺制度As-Built Service Warrant (36)11、培训上岗制度training before employment (37)12、工程质量事故报告及调查制度report of quality defects andthe investigation system (38)13、现场材料的存放与管理制度storage and management of the site material (39)14、现场设备的存放与管理制度site equipments inventory and management (42)1、项目经理岗位职责Responsibility of Project Manager(PM)1.1向公司经理负责，全面负责项目各项管理工作，是项目总负责人，接受公司各职能部门的监督和指导；Responsible for General Manager of JSJDCEC, whose duty is managing the whole project, and is subject to the supervision and guidance of the functional department of the company.1.2是项目质量和安全的第一责任人，对本工程的质量和安全全面负责，明确项目经理部各部门的质量和安全责任，并督促其履行职责；PM holds primary responsibility for the project, who is responsible for the overall quality and HSE work. PM should clarify quality and HSE responsibilities for different departments’, and supervise the implement of such duties.1.3负责组织实施公司的质量体系文件，组织制定并实施项目质量管理措施及各分部分项工程质量检验评定；PM is responsible for organizing and implementing the QC system documents. Organize the establishment and implementing of QC measures and the sub-departments’ construction quality inspection and grading.1.4履行公司质量体系文件规定的各项职责；Fulfilling the duties delegated in company’s QC-related documents and measures.1.5负责项目资金的全盘控制及运作；Responsible for the capital flow and control1.6全盘控制项目成本，定期组织项目成本的核算；Responsible for the overall project cost, and organize periodic accounting for project cost.1.7负责分供方的选择、签约及参与工程承包合同的评审工作。
质量奖惩管理制度英文版
质量奖惩管理制度英文版1. PurposeThe purpose of this Quality Reward and Punishment Management System is to establish a clear and fair system for rewarding and punishing employees based on their contribution to the quality of products and services. This system aims to motivate employees to maintain and improve the quality of their work, and to ensure that high-quality work is recognized and rewarded, while poor quality work is addressed and corrected.2. PrinciplesThe following principles underpin the Quality Reward and Punishment Management System: • Fairness: Rewards and punishments will be based on objective, measurable criteria and applied consistently across all employees.• Recognition: High-quality work will be recognized and rewarded to motivate employees to maintain and improve their performance.• Improvement: Poor quality work will be addressed and rectified through appropriate punishments and corrective measures.• Continuous Improvement: The system will be regularly reviewed and adjusted to ensure that it remains effective in promoting and maintaining high-quality work.3. Reward CriteriaThe following criteria will be used to assess and reward employees’ contribution to the quality of products and services:• Customer Satisfaction: Employees will be rewar ded based on customer feedback and satisfaction scores.• Product Quality: Defect rates, warranty claims, and customer complaints will be used to assess the quality of products, and employees will be rewarded for contributing to improvement in these areas.• Process Efficiency: Improvement in process efficiency, such as reduced production costs and lead times, will be rewarded.• Innovation: Employees contributing to the development of new products, processes, or technologies will be rewarded.• Compliance: Adherence to quality management systems, standards, and regulations will be rewarded.4. Reward TypesThe following types of rewards may be granted to employees based on their performance in quality-related criteria:• Financial Rewards: Cash bonuses, pro fit-sharing, and salary increases may be granted to high-performing employees.• Non-Financial Rewards: Recognition through awards, public acknowledgment, career development opportunities, and extra days off may be granted to high-performing employees.5. Punishment CriteriaThe following criteria will be used to assess and address poor quality work:• Defects and Errors: Employees with high defect rates, errors, or rework will be subject to punishment.• Customer Complaints: Employees with a high number of customer complaints will be subject to punishment.• Non-Compliance: Failure to adhere to quality management systems, standards, and regulations will result in punishment.• Negligence: Negligent behavior leading to quality-related issues will result in punishment.6. Punishment TypesThe following types of punishments may be applied to employees based on their poor performance in quality-related criteria:• Verbal Warnings: Employees will be given verbal warnings for minor quality-related issues.• Written Warnings: Employees will be given written warnings for repeated or more severe quality-related issues.• Probation: Employees with serious quality-related issues may be placed on probation, during which their performance will be closely monitored.• Demotion: Employees may be demoted if their poor performance in quality-related criteria warrants a reduction in responsibility.• Termination: Employees with severe and repeated quality-related issues may be terminated.7. ImplementationThe Quality Reward and Punishment Management System will be implemented through the following steps:• Communication: The system will be clearly communicated to all employees through training and written materials.• Monitoring: Quality-related criteria will be monitored regularly, and the performance of employees will be assessed accordingly.• Review: The system will be reviewed periodically to ensure its effectiveness and fairness.• Adjustment: The system will be adjusted as necessary based on the review outcomes.。
质量奖惩管理制度英文翻译
质量奖惩管理制度英文翻译1. IntroductionThe Quality Award and Penalty Management System is a vital tool in ensuring and maintaining the high quality of products and services in an organization. This system is designed to recognize and reward outstanding performance and contributions to quality improvement, as well as to penalize and correct deviations from established quality standards. By implementing a comprehensive and fair awards and penalties system, organizations can motivate employees, maintain high quality standards, and continuously improve their products and services.2. ObjectivesThe primary objectives of the Quality Award and Penalty Management System are as follows:- To recognize and reward individuals or teams who demonstrate exceptional commitment to quality improvement and achievement.- To encourage and motivate employees to consistently meet and exceed quality standards. - To provide a fair and transparent process for identifying and addressing quality issues and deviations.- To instill a culture of continuous improvement and quality excellence within the organization.- To foster a strong sense of accountability and responsibility for maintaining high-quality products and services.3. AwardsThe awards component of the Quality Award and Penalty Management System is essential for reinforcing a culture of quality excellence. There are several types of awards that can be instituted within the organization, each serving a specific purpose:a) Quality Performance Awards: These awards are given to individuals or teams who have made significant contributions to improving the quality of products or services. This could include implementing quality improvement initiatives, developing innovative solutions to quality challenges, or demonstrating outstanding commitment to quality standards.b) Quality Achievement Awards: These awards are designed to recognize individuals or teams who have achieved exceptional results in meeting and exceeding quality targets. This could include improving customer satisfaction ratings, reducing defect rates, or achieving certifications and accreditations related to quality management.c) Quality Innovation Awards: These awards are given to individuals or teams who have demonstrated creativity and innovation in developing new quality improvement methods, tools, or techniques. This could include introducing new processes, technologies, or practices that have resulted in significant quality enhancements.d) Long-Service Quality Awards: These awards are meant to acknowledge employees who have consistently contributed to maintaining high quality standards over an extended period of time. This could include employees who have consistently met quality targets, adhered to quality policies, and served as role models for quality excellence.e) Customer-Satisfaction Awards: These awards are presented to individuals or teams who have made remarkable contributions to improving customer satisfaction levels through their dedication to quality. This could include implementing feedback-based improvements, resolving customer complaints effectively, and delivering exceptional service quality.4. Eligibility and Selection ProcessThe eligibility criteria for each award category should be clearly defined to ensure fairness and transparency in the selection process. Employees should be informed about the criteria for each award, as well as the process for submitting nominations and supporting evidence. In addition, a selection committee or panel should be established to objectively review nominations and determine the recipients of each award.The selection process should involve a thorough evaluation of the nominees' contributions, achievements, and impact on quality improvement. This may include assessing the outcomes of their initiatives, gathering feedback from stakeholders, and conducting interviews or presentations to verify their accomplishments. The selection committee should also consider the alignment of the nominees' actions with the organization's quality objectives and values.To maintain integrity and impartiality in the selection process, the members of the selection committee should be chosen based on their expertise, objectivity, and credibility in the field of quality management. It is important to ensure that the committee members are not biased towards any particular individual or department, and that they adhere to confidentiality and ethical standards throughout the selection process.5. Benefits of AwardsImplementing a robust awards system within the organization can yield several benefits, both for the employees and the organization as a whole. Some of the key benefits include: a) Motivation and Morale: Receiving a quality award can serve as a powerful motivator for employees, boosting their morale and commitment to quality improvement. It can also enhance their sense of accomplishment and recognition, leading to greater job satisfaction and loyalty to the organization.b) Retention and Engagement: Recognizing employees for their contributions to quality can improve retention rates and foster a positive work environment. Employees who feel appreciated and valued are more likely to be engaged in their work and dedicated to delivering high-quality results.c) Knowledge Sharing and Learning: Quality awards can highlight best practices and innovative approaches to quality improvement, leading to knowledge sharing and learning across the organization. This can create a culture of continuous learning and improvement, driving further enhancements in quality performance.d) Organizational Reputation: By publicly acknowledging and celebrating quality excellence, organizations can enhance their reputation as a provider of high-quality products and services. This can boost customer confidence, attract top talent, and differentiate the organization from its competitors.6. PenaltiesIn addition to recognizing and rewarding quality excellence, the Quality Award and Penalty Management System should also include penalties for deviations from established quality standards. While the primary goal of penalties is to correct and prevent quality issues, they should be implemented in a fair, consistent, and constructive manner to drive positive behavior change.The types of penalties that can be applied within the organization include:a) Corrective Actions: These are measures taken to address specific quality deviations or non-conformities, with the aim of preventing recurrence and ensuring compliance with quality standards. Corrective actions may involve rework, process modifications, additional training, or other remedial measures.b) Performance Improvement Plans: When an employee consistently fails to meet quality expectations, a performance improvement plan may be drafted to provide clear expectations, goals, and support for achieving the desired level of quality performance. This plan should be developed collaboratively with the employee and include regular performance reviews to monitor progress.c) Disciplinary Actions: In cases of serious or repeated quality violations, disciplinary actions such as verbal warnings, written warnings, suspension, or termination may be necessary. These actions should be proportionate to the severity of the offense and in line with the organization's disciplinary policies and procedures.d) Loss of Privileges: Employees who fail to comply with quality standards may lose certain privileges or opportunities, such as eligibility for special projects, access to training programs, or consideration for promotions or rewards.It is important to emphasize that penalties should be a last resort and should be applied judiciously and compassionately. The goal is not to punish employees, but rather to correct behavior, prevent future quality issues, and ultimately foster a culture of quality excellence.7. Implementation and CommunicationTo ensure the successful implementation of the Quality Award and Penalty Management System, clear and comprehensive communication is essential. Employees should be informed about the purpose, process, and benefits of the awards and penalties system, as well as the criteria for eligibility and selection.Communication should be ongoing, transparent, and consistent, and should include regular updates on the status of nominations, award recipients, and penalty outcomes. This can be facilitated through various channels, including staff meetings, newsletters, bulletin boards, and intranet platforms.In addition, training and support should be provided to both employees and managers to help them understand their roles and responsibilities in the awards and penalties process. This may include workshops on how to prepare effective nominations, how to conduct fair assessments, and how to handle corrective and disciplinary actions in a constructive manner.8. Monitoring and EvaluationRegular monitoring and evaluation of the Quality Award and Penalty Management System is essential to assess its effectiveness and identify areas for improvement. Key performance indicators should be established to measure the impact of the system on quality performance, employee engagement, and customer satisfaction.Feedback mechanisms, such as employee surveys, focus groups, and performance reviews, can be used to gather input on the perceived fairness, transparency, and effectiveness of the awards and penalties system. This feedback should be analyzed and used to inform adjustments to the system as needed.In addition, a review of the outcomes of quality awards and penalties should be conducted to determine their impact on quality improvement, employee behavior, and organizational performance. This may involve analyzing the trends in quality metrics, employee turnover rates, and customer feedback related to quality.9. ConclusionThe Quality Award and Penalty Management System is a valuable tool for promoting and sustaining a culture of quality excellence within an organization. By recognizing and rewarding individuals and teams for their contributions to quality improvement, and by applying fair and constructive penalties for quality deviations, organizations can motivate employees, drive continuous improvement, and deliver high-quality products and servicesto their customers. Through effective implementation, communication, and monitoring, the system can become a cornerstone of the organization's commitment to quality excellence.。
质检部管理制度英文
质检部管理制度英文1. IntroductionThe Quality Control Department plays a crucial role in ensuring that products meet the required standards and specifications before they are released to the market. It is responsible for inspecting, testing, and assessing the quality of raw materials, in-process materials, and finished products. To ensure effective operations and optimal performance, a well-defined management system is essential. This document outlines the policies, procedures, and guidelines that govern the Quality Control Department's activities.2. Organizational Structure2.1. The Quality Control Department is headed by a Quality Control Manager who is responsible for overseeing the department's operations and ensuring compliance with relevant regulations and standards.2.2. The Quality Control Manager reports to the Operations Manager and works closely with the Production Department and other relevant departments to address quality issues and drive continuous improvement.2.3. The Quality Control Department is divided into sections, each headed by a Section Supervisor who oversees the daily activities of the section and reports to the Quality Control Manager.2.4. The Quality Control Department is staffed with qualified Quality Control Inspectors who are responsible for conducting inspections and tests according to established procedures and guidelines.3. Responsibilities3.1. The Quality Control Manager is responsible for:- Developing and implementing quality control policies and procedures.- Ensuring that all quality control activities are performed in compliance with relevant regulations and standards.- Providing leadership and guidance to Quality Control Inspectors.- Analyzing quality data and identifying trends and areas for improvement.- Communicating quality issues and recommendations to management.3.2. The Section Supervisor is responsible for:- Managing the daily activities of the section, including scheduling inspections and tests.- Coordinating with other departments to address quality issues and implement corrective actions.- Ensuring that all inspection and testing equipment is calibrated and maintained.- Providing training and guidance to Quality Control Inspectors.- Reporting on section performance and quality metrics.3.3. Quality Control Inspectors are responsible for:- Conducting inspections and tests according to established procedures and guidelines.- Documenting inspection and test results accurately and promptly.- Communicating quality issues to the Section Supervisor and Quality Control Manager.- Participating in quality improvement initiatives and projects.- Following all safety procedures and guidelines while conducting inspections and tests. 4. Procedures4.1. Sampling and Testing:- Sampling plans and testing procedures are established based on industry standards and regulatory requirements.- Samples are taken from raw materials, in-process materials, and finished products according to the sampling plan.- Testing is conducted using approved methods and equipment, and results are recorded and analyzed.4.2. Inspection and Acceptance Criteria:- Acceptance criteria for raw materials, in-process materials, and finished products are established based on specifications and quality standards.- Inspections are conducted to verify compliance with acceptance criteria, and non-conforming items are identified and segregated.- Re-inspections are conducted after corrective actions have been taken to ensure compliance.4.3. Calibration and Maintenance:- All inspection and testing equipment is calibrated regularly according to established procedures.- Equipment maintenance schedules are established and adhered to in order to ensure accurate and reliable results.- Records of equipment calibration and maintenance are maintained and accessible for audit purposes.4.4. Non-Conformance Management:- Non-conforming items are identified, documented, and reported to the Section Supervisor and Quality Control Manager.- Root cause analysis is conducted to determine the cause of non-conformance, and corrective actions are implemented.- Follow-up inspections are conducted to verify the effectiveness of corrective actions. 4.5. Training and Development:- Training programs are developed and implemented to ensure that Quality Control Inspectors have the necessary knowledge and skills to perform their duties.- Training is provided on quality control policies, procedures, and relevant regulations and standards.- Continuous learning opportunities are offered to enhance the capabilities of Quality Control Inspectors.5. Documentation and Records5.1. All inspection and testing activities are documented and records are maintained in a secure and accessible manner.5.2. Records include inspection reports, test results, calibration logs, non-conformance reports, and training records.5.3. Records are retained for a specified period of time in accordance with regulatory requirements and company policies.5.4. Records are reviewed periodically to ensure accuracy, completeness, and compliance with established procedures.6. Performance Monitoring and Improvement6.1. Quality metrics are established to monitor the performance of the Quality Control Department.6.2. Key performance indicators such as inspection accuracy, on-time delivery, and customer satisfaction are monitored regularly.6.3. Continuous improvement initiatives are undertaken to enhance the effectiveness and efficiency of quality control activities.6.4. Quality data is analyzed to identify trends, areas for improvement, and opportunities for innovation.7. Compliance and Audit7.1. The Quality Control Department is committed to compliance with all relevant regulations and standards.7.2. Regular audits are conducted to assess compliance with quality control policies and procedures.7.3. Audit findings are documented and corrective actions are taken to address any non-compliance issues.7.4. Audit reports are reviewed by management and corrective actions are monitored to ensure resolution.8. ConclusionA well-defined and effective Quality Control Department Management System is essential for ensuring that products meet the required standards and specifications. By following the policies, procedures, and guidelines outlined in this document, the Quality Control Department can optimize its operations, drive continuous improvement, and enhance customer satisfaction. Continuous monitoring, training, and audit are key components of a successful quality control management system.。
4S店质量控制管理制度英文版
4S店质量控制管理制度英文版Document Title: Quality Control Management System for 4S DealershipIntroductionThis document outlines the quality control management system for 4S dealerships, focusing on ensuring high standards of service and products for customers.Quality PolicyThe 4S dealership is committed to providing top-notch services and products to customers, meeting their expectations and ensuring satisfaction.Quality Objectives1. To consistently deliver high-quality products and services2. To maintain customer satisfaction and loyalty3. To uphold the reputation of the dealership in the marketQuality Control Measures1. Regular training programs for staff to enhance their skills and knowledge2. Conducting thorough inspections of vehicles before delivery to customers3. Implementing customer feedback mechanisms to address any issues promptly4. Regular audits of processes to identify areas for improvementQuality AssuranceThe dealership will ensure that all products and services meet the required quality standards through strict monitoring and control measures.Responsibilities1. Management: Overseeing the implementation of the quality control management system2. Employees: Following quality control procedures and reporting any deviations3. Customers: Providing feedback to help improve the quality of services and productsConclusionThe 4S dealership is committed to maintaining high-quality standards in all aspects of its operations to ensure customer satisfaction and loyalty.。
质量奖惩管理制度英文
质量奖惩管理制度英文1. IntroductionA Quality Award and Punishment Management System is a crucial component of an organization’s quality management process. It is designed to recognize and reward those employees and teams that consistently exceed quality standards and contribute positively to the organization’s overall quality performance. At the same time, it also aims to identify and address any quality-related issues that may arise, and provide appropriate corrective actions to prevent their recurrence.2. ObjectivesThe primary objective of the Quality Award and Punishment Management System is to encourage a culture of excellence and continuous improvement within the organization. It aims to achieve this by:- Recognizing and rewarding individuals and teams for outstanding quality performance - Providing incentives for employees to continually strive for excellence in their work- Identifying and addressing any quality-related issues and taking appropriate corrective actions- Promoting a collaborative and supportive work environment that values quality and customer satisfaction- Enhancing the organization’s overall quality performance and competitiveness in the marketplace3. Key ComponentsThe Quality Award and Punishment Management System comprises several key components, each of which plays a critical role in achieving its objectives. These components include:a. Quality Award ProgramThe Quality Award Program is designed to recognize and reward individuals and teams for their outstanding contributions to quality performance within the organization. It may include various categories of awards, such as “Employee of the Month”, “Team Excellence Award”, “Most Improved Process”, etc. The program should be transparent, fair, and based on objective performance criteria.b. Punishment Management ProcessThe punishment management process is designed to identify and address any quality-related issues that may arise within the organization. It should include a clear andtransparent process for reporting and investigating quality-related incidents, as well as a system for implementing appropriate corrective actions. The process should be focused on prevention and continuous improvement, rather than blame and punishment.c. Performance Metrics and EvaluationThe organization should establish clear and objective performance metrics to evaluate the quality performance of individuals and teams. These metrics should be aligned with the organization’s quality objectives and should be regularly reviewed and updated to ensure their relevance and effectiveness.d. Training and DevelopmentThe organization should provide training and development opportunities to support employees in meeting and exceeding quality standards. This may include specific quality-related training programs, as well as opportunities for continuous learning and improvement.e. Communication and RecognitionEffective communication and recognition are essential components of the Quality Award and Punishment Management System. The organization should regularly communicate its quality performance expectations, provide feedback on quality performance, and recognize and celebrate outstanding achievements in quality.4. ImplementationThe successful implementation of a Quality Award and Punishment Management System requires the active involvement and support of all levels of the organization. It should be integrated into the organization’s overall quality management system and aligned with its quality objectives and strategic goals.The following steps can be taken to effectively implement a Quality Award and Punishment Management System:a. Leadership CommitmentThe top leadership of the organization should clearly communicate their commitment to quality and the Quality Award and Punishment Management System. They should provide the necessary resources and support to ensure its successful implementation.b. Employee InvolvementEmployees at all levels of the organization should be actively involved in the design and implementation of the Quality Award and Punishment Management System. Their input and feedback should be sought to ensure that the system is relevant and effective.c. Training and AwarenessTraining and awareness programs should be conducted to ensure that all employees understand the purpose and benefits of the Quality Award and Punishment Management System. They should be familiar with the performance metrics and evaluation criteria, as well as the process for reporting and addressing quality-related issues.d. Continuous ImprovementThe organization should continuously review and improve the Quality Award and Punishment Management System to ensure its effectiveness and relevance. This may include adjusting performance metrics, refining the punishment management process, or introducing new award categories.e. Communication and RecognitionRegular communication and recognition of quality performance are essential to the success of the system. The organization should actively communicate its quality expectations, provide regular feedback on quality performance, and recognize and reward outstanding achievements in quality.5. BenefitsA well-designed and effectively implemented Quality Award and Punishment Management System can bring several significant benefits to the organization, including:a. Improved Quality PerformanceBy recognizing and rewarding outstanding quality performance, the system can motivate employees and teams to continually strive for excellence in their work. This can lead to improved quality performance and customer satisfaction.b. Enhanced Employee EngagementThe system can foster a positive and supportive work environment that values quality and customer satisfaction. It can enhance employee engagement, motivation, and morale, leading to improved productivity and job satisfaction.c. Identification and Addressing of Quality IssuesThe punishment management process can help the organization identify and address any quality-related issues that may arise. This can prevent their recurrence and contribute to a culture of continuous improvement.d. Competitive AdvantageBy enhancing its overall quality performance, the organization can gain a competitive advantage in the marketplace. It can differentiate itself from competitors and attract and retain customers by consistently delivering high-quality products and services.e. Continuous ImprovementThe system can promote a culture of continuous improvement within the organization. By recognizing and rewarding outstanding quality performance, as well as addressing any quality-related issues, the organization can continually strive to improve its quality performance.6. ConclusionA Quality Award and Punishment Management System is a critical component of an organization’s quality management process. It is designed to recognize and reward outstanding quality performance, as well as identify and address any quality-related issues. By effectively implementing the system, organizations can achieve significant benefits, including improved quality performance, enhanced employee engagement, and a competitive advantage in the marketplace. It can promote a culture of continuous improvement and excellence, leading to long-term success and sustainability. Therefore, it is essential for organizations to carefully design and implement a Quality Award and Punishment Management System that aligns with their overall quality objectives and strategic goals.。
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赫克力士上海技术中心项目质量管理制度及职责.,. 15, 2007目录1、项目经理岗位职责() (3)2、现场经理岗位职责：3、项目技术负责人岗位职责： (3)4、施工员岗位职责： (4)5、技术员岗位职责： (5)6、质检员岗位职责： (5)7、材料员岗位职责： (7)8、资料员岗位职责： (7)9、操作工人岗位职责 (8)10、现场质量管理制度 (9)10.1、工程项目总承包责任制度 (9)10.2 技术交底制度 (15)10.3、材料进场检验制度 (16)10.4、样板引路制度 (20)10.5、施工挂牌制度 (22)10.6、过程三检制度 (24)10.7、质量否决制度 (28)10.8、成品保护制度 (31)10.9、工程质量评定、验收制度 (33)10.10、竣工服务承诺制度 (36)11、培训上岗制度 (37)12、工程质量事故报告及调查制度 (38)13、现场材料的存放与管理制度 (39)14、现场设备的存放与管理制度 (42)1、项目经理岗位职责()1.1向公司经理负责，全面负责项目各项管理工作，是项目总负责人，接受公司各职能部门的监督和指导；, , .1.2是项目质量和安全的第一责任人，对本工程的质量和安全全面负责，明确项目经理部各部门的质量和安全责任，并督促其履行职责；, . ’, .1.3负责组织实施公司的质量体系文件，组织制定并实施项目质量管理措施及各分部分项工程质量检验评定；. ’ .1.4履行公司质量体系文件规定的各项职责；’s .1.5负责项目资金的全盘控制及运作；1.6全盘控制项目成本，定期组织项目成本的核算；, .1.7负责分供方的选择、签约及参与工程承包合同的评审工作。
, .2、现场经理岗位职责：2.1协助项目经理搞好项目各项管理工作，对工程的质量、安全、进度、文明施工等进行全盘控制；, ’s , , .2.2负责与发包人、监理单位、设计人及上级行政主管部门的对接及有关协调工作；, ,2.3贯彻上级主管部门有关施工生产计划、指令、文件，主持编制月生产计划及资源需用计划，监督并督促有关部门实施；’s , , , .2.4协助项目经理搞好项目成本控制，主持项目成本核算工作；, .2.5参与分供方的选择、签约及工程承包合同的评审工作；, .2.6协助项目经理履行公司质量体系文件规定的各项职责； .2.7协助项目经理组织实施公司的质量体系文件、组织制定并实施项目质量管理措施及各分部分项工程质量检验评定；, .2.8定期主持召开项目经理部生产例会，定期组织并主持项目分包商及发包人指定分包商的项目协调会；; ’s .2.9主持重大安全方案的编制并组织重大安全事故的处理工作，定期组织项目安全检查；, ; .2.10组织并主持项目重大质量事故的处理工作，主持项目项目竣工验收；; .2.11负责对内对外函件的批示，并检查其落实情况。
, .3、项目技术负责人岗位职责：3.1协助项目经理组织实施公司质量体系程序规定的各项职责，督促项目施工技术人员履行其质量职责, .3.2组织编制施工组织设计及项目质量保证计划，负责组织编制特殊过程和专题施工方案及作业指导书，检查督促施工组织设计、项目质量保证计划的实施，参与分部分项工程质量检验评定；, , , , ; .3.3协助项目经理对项目质量进行控制、管理和督促；, .3.4负责施工过程中质量、技术问题的处理； .3.5组织项目有关工程技术人员进行图纸会审、预审，参加工程的设计交底及图纸会审: ; .3.6协助项目经理指导、督促项目质量体系的运行，并组织项目质量体系文件的发放修改、换版的管理控制；, , , , .3.7组织工程一般不合格品的评审、处理、制定纠正和预防措施并实施跟踪检查；, .3.8组织对项目统计技术工作进行管理的控制； .3.9组织科技推广应用及施工技术总结； .4、施工员岗位职责：4.1在项目执行经理及工程部经理的指导下，负责其所管辖范围的全面工作；, .4.2负责按进度计划的要求合理安排各项工作； .4.3监督工人严格按图纸、规范、施工组织设计及施工方案的要求施工，负责实施工程测量及沉降观测工作，并做好相应的工程资料；, , ; .4.4负责协调各班组间的工作矛盾，及时向项目执行经理报告需协调矛盾的情况和进展情况；, .4.5根据进度要求，及时提供材料需用情况及使用部位；,4.6负责做好质量活动的质量记录，及时移交资料员及有关人员； .4.7组织实施分项工程的安全措施，施工前向班组进行详细的安全技术交底；, .4.8参与组织工人学习安全操作规程，教育督促工人按章作业；, .4.8认真消除事故隐患，发生工伤事故时及时上报，保护现场，参加调查处理工作；, , , .5、技术员岗位职责：5.1参加图纸会审，做好会审记录，参与施工组织设计、施工方案的编制及特殊工程的交底编制；, , .5.2指导、监督现场施工员、专业工长按施工规范、操作规程、设计图纸、施工组织设计及施工方案、质量保证计划施工；, , , , .5.3在项目总工、项目副总工的指导下负责对楼层标高、轴线及预留、预埋、隐蔽工程等进行复核，并做好技术复核记录；, , .5.4参与施工中质量、技术问题的分析及处理； .5.5参与现场综合考评、项目技术工作考评，并及时完成领导交办的其它工作。
, , .6、质检员岗位职责：6.1执行国家有关工程质量的法规和公司质量管理体系； .6.2熟悉工程设计图、施工图及其它有关文件资料，参加技术交底和图纸会审，认真履行施工过程质量检查职责, , .6.3督促施工班组执行自检、互检、交接检，及时做好分部分项工程的质量评定，并及时进行分部分项工程质量等级工作，防止不合格过程产品进入下道工序；, , , ; .6.4服从公司质监部门的统一管理和工作安排，接受公司质监员的业务指导和工作质量监督；; ’s .6.5负责督促项目对公司质量大检查中提出的质量问题的整改，采取纠正和预防措施，并进行跟踪检查；, .6.6负责施工班组劳动结算中质量等级的核定工作； .6.7负责与市质监站的对接，组织工程隐蔽验收，并填写隐蔽验收资料。
, , .7、材料员岗位职责：7.1了解物资市场行情，收集综合物资信息，并及时向项目经理部反馈；, , .7.2参与分供方的考察、评估，组织分供方的招投标工作，参与项目采用合同的谈判，负责组织物资供应进场；, ; , .7.3编制项目机械设备计划，根据项目施工进度及时与公司物资设备部联系并落实机械设备的进场工作，负责组织并实施中小型设备的安装、就位及调试；, .7.4与工程部门一起编制本工程甲供材、自购材及租材计划，交执行经理审核后组织材料进场，并负责与发包人材料部门的对接工作；, , ; ’s .7.5及时、按质、按量采购各种材料，做好项目采购台帐，及时收集、移交各种材料质量证明资料； . , .8、资料员岗位职责：8.1负责项目内部与工程本身相关的文件和外来工程文件的收发（含安装部）、登记，及时传送相关人员审阅；( ), .8.2按有关档案管理规定对项目工程技术资料及部分体系运行资料的收集和分类整理、编目保存；, , .8.3负责对项目部所使用的规范、规程、标准、图集的有关版本进行有效控制；, , , ’ .8.4负责项目资料的借阅及质量记录的查阅，并填写文件（借）查阅登记表及定期收回；, .8.5定期将综合考评表送达有关人中并提醒项目有关人员按程序操作，并负责该部分资料的汇总；, ; .8.6工作中间验收后十天内负责将技术资料交公司技术部审查，并对提出的问题及时整改、完善，工程竣工十天前将整理好的工程资料装订交质监站审查；, ’s . . .8.7每月对项目资料进行两次自检，发现不齐全应及时向有关人员催促，并向项目执行经理汇报，确保资料与进度同步；, , . .8.8完成领导交办的其它工作。
.9、操作工人岗位职责9.1施工操作人员是直接将设计付诸实现，在一定程度上，对工程质量起决定的作用的责任者，应对工程质量负直接操作责任。
, , , .9.2坚持按技术操作规程、技术交底及图纸要求施工。
违反要求造成质量事故的，负直接操作责任。
, .9.3按规定认真作好自检和必备的标记。
.9.4.在本岗位操作做到三不：不合格的材料、配件不使用；上道工序不合格不承接；本道工序不合格不交出。
: ; ; .9.5接受质检员和技术人员的监督检查。
出现质量问题主动报告真实情况。
. .9.6参加专业技术培训，熟悉本工种的工艺操作规程，树立良好的职业道德。
, , .10. 现场质量管理制度10.1、工程项目总承包责任制度10.1.1完善组织机构成立总包管理办公室，由项目经理孟凡礼任办公室主任，项目现场经理马后庆任副主任。
在发包人/西图公司、监理、质量监督站的指导下负责该工程的总承包协调、管理、指挥、服务工作。
, , . 2, , , , .10.1.2对分包方的管理10. 1.2.1分承包商资质、人员的管理：审查分包商企业资质、工程管理人员的上岗证、特种作业人员的操作证等。
分包商进场管理人员及操作工人必须报人员花名册在西图备案。
: ’s , ’s , ’s . ’s ’ 2 .10. 1.2.2分承包商企业资质证书的备案：分承包商入场时提交企业资质证书的影印（或复印）件，由项目合约部备案。
’s : ’s .10. 1.2.3分承包商管理班子人员组成’s分承包商入场时应向总包方提交相应人员名单，并提交其中施工负责人（或项目经理）、技术负责人、质量和安全负责人的资质证明文件（复印件）。
由项目部验证备案。
质安负责人必须设专职人员。
, , ( ) ’s , , . .10. 1.2.4人员上岗证管理：提交进场特种作业人员名单及上岗证复印件，由项目工程部验证备案。
’ : ’s ( ), .10. 1.2.5安全管理：总包方由安全员向分包方进行安全交底，交底内容包括：本工程施工现场的情况及安全应注意的主要事项、安全目标、总包方的安全管理规定及奖罚细则等，并与分包方签订安全责任合同书。
: . : , , ’s .10. 1.2.6质量管理：总包方由质量员向分包方进行质量交底，交底内容包括：本工程施工现场的质量目标、成品保护的有关规定、并与分包方签订质量责任合同书。
: ’s , : , , .10. 1.2.7文明施工：总包方由工程部向分包方进行现场文明施工交底，交底内容包括：本工程施工现场的文明施工目标、文明施工的有关规定及奖罚细则、并与分包方签订文明施工责任合同书。
: , : , , .10. 1.2.8技术管理：主要协助分包方编制与总包方的协调，工序交叉配合及有关涉及应由总包方与分包方共同确定的施工方案的编制。