五星级酒店前台专用英语

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星级酒店前台日常实用英语口语很全优选酒店管理优选

星级酒店前台日常实用英语口语很全优选酒店管理优选

酒店前台英语口语一.概述在酒店里所使用的英语会话,基本上是属于商业英语,与日常生活会话中所使用的英语略有不同,较注重礼节。

正式英语通常会让人误解为极艰深的英语,其实,只要套用一定格式的句子和单词,就可以了。

例如:非正式英语正式英语What’s your name? May I have your name?您贵姓?请问您贵姓大名?Do you want some tea? Could you like some tea?您要喝茶吗?请问您想喝茶吗?Over here, please. Could you come this way please?这边请。

请您往这边走好吗?* 不要说OK, Sure, Yeah等等,而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等,也不适合在酒店中使用。

* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please. I’ll check that for you.” (请稍候,我来帮您确认),然后请有能力处理的人前来协助。

* 对男性客人,尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时,最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩,可以直接使用Excuse me,但是不可以直接称呼boy或girl.* 正视对方的眼睛,以显示出你的信心和诚意。

但必须注意,注视对方的眼睛,并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时,一定要多加利用手势和肢体语言。

但是使用手势时要特别小心,因为对于不同国家、民族而言,手势的意义也大不相同。

二.基本待客英语(一)在正式的英语表现里,疑问基本句型可分为下列四种:1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型,就可以处理大部分业务上的状况。

星级酒店前台日常实用英语口语很全酒店管理

星级酒店前台日常实用英语口语很全酒店管理

酒店前台英语口语一.概述在酒店里所使用的英语会话,基本上是属于商业英语,与日常生活会话中所使用的英语略有不同,较注重礼节。

正式英语通常会让人误解为极艰深的英语,其实,只要套用一定格式的句子和单词,就可以了。

例如:非正式英语正式英语What’s your name? May I have your name?您贵姓?请问您贵姓大名?Do you want some tea? Could you like some tea?您要喝茶吗?请问您想喝茶吗?Over here, please. Could you come this way please?这边请。

请您往这边走好吗?* 不要说OK, Sure, Yeah等等,而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等,也不适合在酒店中使用。

* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please. I’ll check that for you.” (请稍候,我来帮您确认),然后请有能力处理的人前来协助。

* 对男性客人,尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时,最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩,可以直接使用Excuse me,但是不可以直接称呼boy或girl.* 正视对方的眼睛,以显示出你的信心和诚意。

但必须注意,注视对方的眼睛,并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时,一定要多加利用手势和肢体语言。

但是使用手势时要特别小心,因为对于不同国家、民族而言,手势的意义也大不相同。

二.基本待客英语(一)在正式的英语表现里,疑问基本句型可分为下列四种:1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型,就可以处理大部分业务上的状况。

五星级酒店英语大全

五星级酒店英语大全

国外生活必备英文词汇全搜索-住宿篇1前台:company 陪伴,同伴single room 单人房double room 双人房intend 想要,打算party (参加共同活动的)一批,一组,一组人date 日期,日子kind 种,类bath 浴室shower 淋浴suite (一套)房间deluxe 豪华的presidential 总统的,总统职务的available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地name 名字,姓,姓名,名称address 地址the phone number 电话号码be able to 能,会guarantee 保证,担保,包,管occupancy 占有,占用peak 最高的,高峰的arrival 到来,到达departure 启程,离开,出发book 预定,定hotel 旅馆offer 提出,提供discount 折扣vacancy 空,空房间solid 全部地be full up 全满include 包括,包含major 较大范围的,主要的international 国际的,世界的provide with 提供mini-bar 小冰柜sort 种类,类别price 价格,价钱dollar 美元service 服务,服侍of course 当然rate 价格,费用tax extra 另加税金look forward to 期待,希望receive 接待,接见,欢迎guest 旅客,宿客welcome to 欢迎到来bellboy 行李员,旅客服务员madam 夫人,女士,太太trip 旅行,旅程take care of管理,照看baggage 行李,carry 运送,手提suitcase 手提箱,衣箱show 带领,指引,给看lead 带领,引领,领路give sb.a hand帮...的忙allow 允许,准许wish 愿,希望pleasant 令人愉快的,舒适的enjoy 享受a good time 快乐时光pleasure 快乐,愉快,高兴not at all 不用谢,没关系mention 提及,提到registration登记,注册at one's service 为...服务behind 在后面,在...背后remember 记住,记得return 送还,还归firmly 稳固地go to bed 上床睡觉check 检查,核对list 名单,一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意,反对fill out 填写prepare 准备,预备key card 出入证seat 座位file 档案identification身分的证明straight 马上,立刻separately 单独地opposite 在...的对面gift 礼品,礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点,十字路口suggest 建议,提出(意见,计划)等popular 受欢迎的,大众(或某种人)喜爱的tourist 旅行者,游览者,观光者famous 著名的,出名的tourist attraction 旅游胜地history 历史direction 方向,方位well-known 出名的,众所周知的scene 景色,景象attractive 有吸引人的,引起兴趣的interest 兴趣dynasty 王朝,朝代classical 古典的architecture建筑风格exquisite 精致的,精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的,代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造,构造,结构magnificent 壮丽的,宏伟的enjoy 欣赏,喜爱stamp 邮票stick 粘贴,张贴envelope 信封,封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑,细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索-住宿篇2rear stalls 戏院正方后座in order 妥当,就绪suppose 猜想,料想,想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换,(货币)交换bill 钞票,纸币currency 货币according to根据...所说,按照equivalent 相等的,相当的note 纸币sign 签名,署名exchange memo 兑换水单counter 柜台prohibit 禁止,阻止government 政府information 信息bottom line 底线endorse 在(支票等)背面签名,背书signature 签名,署名top line 头一行receipt 收据,收条amount 数额certificate 单据purchase 买,购买,购置,所购物countersign 副署,连署in duplicate(正副)一式两份policy 政策,方针understand 懂,理解awfully 非常,很describe 描绘,叙述,形容apologize 道歉trouble 麻烦,烦恼manager 经理solve 解决carelessness粗心,疏忽,粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地,诚恳地,真挚地previous 先的,前的occupant 占有人,占用者,居住者access 进入responsible 有责任的,(应)责任的necklace 项圈,项链safety box 保险柜arrange 安排in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索-饮食篇1 餐具:coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐:bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理:menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索-饮食篇2水果:pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品:string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmetpowder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯:jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索-饮食篇3牛排与酒:breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃:meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening),sir(madam)早上(下午、晚上)好,先生(夫人)。

酒店前厅英语大全

酒店前厅英语大全

酒店前厅英语大全酒店前厅常用英语总经理:GM(General Manager)房务部总监:DOR(Director of rooms)前厅部经理:FOM(Front office manager)大堂管家:AM(Assistant manager)客务主管:Reception Supervisor客务领班:Reception Team Leader客务代表:Receptionist礼宾领班:Concierge Team Leader行李员:Bellmen总机领班:Operator Team Leader客服代表:Operator商务中心文员:B、C clerk信息中心:Information Center预定:Reservation接待:Reception问询:Information礼宾:Concierge电话服务:T elephone switch board商务中心服务:Business center收银结账服务:Cashier协调客务关系服务:Guest relations department 入住登记:Check in离店手续:Check out外币兑换:Foreign Currency Exchange房间预订:Room Reservation留言服务:Message service门市价:Rack rate促销价:Promotion rate护照:Passport信用卡:credit card现金:cash单人/双人房:Single/Double room加床服务:Extra Bed被、、、支付:【PB】Pay By为、、、支付:【PF】Pay for自付:pay by own account包含:Ind早餐:【ABF】A breakfast房费旅行社付,其他自付:ROTA others POA 公司全付:AllCO房费公司付其他自付;ROCO others POA GOR:Guest relation officer占用房:Occupied检查:Inspected空房:Vacant维修房:OOO停用房:OOS占用已清洁:【OC】Occupied&Clean占用脏房:【OD】Occupied&Dirty已清洁房:【VC】Vacant&Clean可卖房:【VI】Vacant&Inspected空房脏:【VD】Vacant&Dirty预订员:Reservation clerk有担保未入住:NO Show前台:Front Desk叫早:Morning call叫醒:Wake up call。

五星级酒店常用英语

五星级酒店常用英语

五星级酒店常用英语董事总经理Managing Director经济师Economist总经理General Manager副总经理Deputy General Manager驻店经理Resident Manager总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary总经理室Executive Office机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to general Manager 行政秘书Executive Secretary行政助理Administrative Assistant人力资源开发部Human Resources Division 人事部Personnel Department培训部Training Department督导部Quality Inspection Department计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order T aker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant有些说法不一样,比如“客房部”“管家部”,但都应该叫housekeeping dept.。

五星级酒店常用英语单词

五星级酒店常用英语单词

五星级酒店常用英语单词客房设施Bed:床Pillow:枕头Blanket:毯子Wardrobe:衣柜Desk:写字台Chair:椅子Lamp:灯Mirror:镜子Air conditioning:空调Heater:暖气Bathroom:浴室Shower:淋浴Bathtub:浴缸Sink:洗手池Toilet:马桶(也常用“Toilet”的变体“Toilet/Lavatory”或“WC”表示)Towel:毛巾Soap:肥皂Shampoo:洗发水Conditioner:护发素房间服务和便利设施Room service:客房服务Wake-up call:叫醒服务Laundry service:洗衣服务Mini-bar:迷你吧Safe:保险箱Television:电视Telephone:电话Wi-Fi:无线网络Card:房卡客人需求和问题Extra pillow:额外的枕头The air conditioning is not working:空调不工作了Could you please bring me some more shampoo?:请给我带些更多的洗发水Can I have an extra towel?:我可以要一条额外的毛巾吗?The TV remote control is missing:电视遥控器不见了客房清洁和整理Housekeeping:客房清洁服务Change the bed sheets:更换床单Vacuum the carpet:吸尘地毯Replace the towels:更换毛巾。

五星级酒店标准服务英语翻译

五星级酒店标准服务英语翻译

五星级酒店标准服务英语翻译随着全球旅游业的迅猛进步,五星级酒店成为了旅客们最受欢迎的住宿选择之一。

五星级酒店以其高品质的服务、舒适的设施和无微不至的关怀而著称。

然而,对于浩繁国际旅客来说,语言的障碍可能会导致一些沟通困难。

因此,为了援助五星级酒店提供更好的服务,本文将介绍一些常见的酒店标准服务,并提供其英语翻译,以便旅客们更好地与酒店员工沟通。

一、前台接待服务(Front Desk Services)1. 前台接待(Front Desk Reception)前台接待是五星级酒店最重要的服务之一。

接待员应友好、热忱地迎接每个客人,并提供各种信息和帮助。

英语翻译:Front desk reception is one of the most important services in a five-star hotel. Receptionists should greet each guest in a friendly and welcoming manner, and provide various information and assistance.2. 入住与退房(Check-in and Check-out)良好的入住与退房服务是五星级酒店的基本要求。

员工需要高效、准确地办理入住/退房手续,并为客人提供所需的援助。

英语翻译:Efficient check-in and check-outservices are basic requirements in a five-star hotel. Staff should process check-in/check-out procedures efficiently and accurately, while providing necessary assistance to the guests.3. 行李服务(Luggage Service)五星级酒店应提供专业的行李服务,包括接送行李和援助客人搬运行李等。

五星级酒店前台专用英语

五星级酒店前台专用英语

management 经营、管理rack rate 市价package rate包价group rate 团队价cashier's desk 兑换处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字form 表格reservation 预订reception desk 接待处house use 酒店使用executive floor 行政楼层tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大堂luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 账单change money 换钱procedure 手续、程序up grade 升级information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表■ 电话服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebodythrough 接不通ordinary telegram 普通电话Wake-up call service 叫醒服务Switchboard 总机Area code 区号Extention 分机receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。

五星级酒店前台专用英语

五星级酒店前台专用英语

五星级酒店前厅专用英语饭店英语基本词汇management 经营、管理rack rate 市价package rate包价group rate 团队价cashier's desk 兑换处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字form 表格reservation 预订reception desk 接待处house use 酒店使用executive floor 行政楼层tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大堂luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 账单change money 换钱procedure 手续、程序up grade 升级information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表■ 电话服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话Wake-up call service 叫醒服务Switchboard 总机Area code 区号Extention 分机receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。

五星级酒店英语大全!

五星级酒店英语大全!

前台:company 陪伴,同伴single room 单人房double room 双人房intend 想要,打算party (参加共同活动的)一批,一组,一组人date 日期,日子kind 种,类bath 浴室shower 淋浴suite (一套)房间deluxe 豪华的presidential 总统的,总统职务的available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地name 名字,姓,姓名,名称address 地址the phone number 电话号码be able to 能,会guarantee 保证,担保,包,管occupancy 占有,占用peak 最高的,高峰的arrival 到来,到达departure 启程,离开,出发book 预定,定hotel 旅馆offer 提出,提供discount 折扣vacancy 空,空房间solid 全部地be full up 全满include 包括,包含major 较大范围的,主要的international 国际的,世界的provide with 提供mini-bar 小冰柜sort 种类,类别price 价格,价钱dollar 美元service 服务,服侍of course 当然rate 价格,费用tax extra 另加税金look forward to 期待,希望receive 接待,接见,欢迎guest 旅客,宿客welcome to 欢迎到来bellboy 行李员,旅客服务员madam 夫人,女士,太太trip 旅行,旅程take care of管理,照看baggage 行李,carry 运送,手提suitcase 手提箱,衣箱show 带领,指引,给看lead 带领,引领,领路give sb.a hand帮...的忙allow 允许,准许wish 愿,希望pleasant 令人愉快的,舒适的enjoy 享受a good time 快乐时光pleasure 快乐,愉快,高兴not at all 不用谢,没关系mention 提及,提到registration登记,注册at one's service 为...服务behind 在后面,在...背后remember 记住,记得return 送还,还归firmly 稳固地go to bed 上床睡觉check 检查,核对list 名单,一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意,反对fill out 填写prepare 准备,预备key card 出入证seat 座位file 档案identification身分的证明straight 马上,立刻separately 单独地opposite 在...的对面gift 礼品,礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点,十字路口suggest 建议,提出(意见,计划)等popular 受欢迎的,大众(或某种人)喜爱的tourist 旅行者,游览者,观光者famous 著名的,出名的tourist attraction 旅游胜地history 历史direction 方向,方位well-known 出名的,众所周知的scene 景色,景象attractive 有吸引人的,引起兴趣的interest 兴趣dynasty 王朝,朝代classical 古典的architecture建筑风格exquisite 精致的,精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的,代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造,构造,结构magnificent 壮丽的,宏伟的enjoy 欣赏,喜爱stamp 邮票stick 粘贴,张贴envelope 信封,封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑,细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索-住宿篇2 rear stalls 戏院正方后座in order 妥当,就绪suppose 猜想,料想,想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换,(货币)交换bill 钞票,纸币currency 货币according to根据...所说,按照equivalent 相等的,相当的note 纸币sign 签名,署名exchange memo 兑换水单counter 柜台prohibit 禁止,阻止government 政府information 信息bottom line 底线endorse 在(支票等)背面签名,背书signature 签名,署名top line 头一行receipt 收据,收条amount 数额certificate 单据purchase 买,购买,购置,所购物countersign 副署,连署in duplicate(正副)一式两份policy 政策,方针understand 懂,理解awfully 非常,很describe 描绘,叙述,形容apologize 道歉trouble 麻烦,烦恼manager 经理solve 解决carelessness粗心,疏忽,粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地,诚恳地,真挚地previous 先的,前的occupant 占有人,占用者,居住者access 进入responsible 有责任的,(应)责任的necklace 项圈,项链safety box 保险柜arrange 安排in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索-饮食篇1餐具:coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐:bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理:menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索-饮食篇2 水果:pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品:string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmet powder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯:jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索-饮食篇3 牛排与酒:breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃:meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人)。

五星级酒店英语大全

五星级酒店英语大全

五星级酒店英语大全I. Introduction to Five-Star HotelsFive-star hotels are the epitome of luxury and excellence in the hospitality industry. These establishments offer top-notch services, exquisite accommodations, and a wide range of amenities to ensure an unforgettable experience for guests. In this comprehensive guide, we will explore various aspects of five-star hotels, including reservations, check-in and check-out procedures, room types, hotel facilities, and common phrases used in English when staying at these prestigious establishments.II. ReservationsWhen making reservations at a five-star hotel, it is essential to provide accurate details and ensure clear communication. The following phrases may come in handy during the reservation process:1. Requesting a Reservation- I would like to make a reservation for [number of nights/rooms].- I am interested in booking a room from [date] to [date].- Can you please assist me with booking a suite for [number of guests]?2. Inquiring About Availability- Are there any rooms available for the requested dates?- What other room categories do you have?- Do you offer any special packages or promotions?3. Confirming the Reservation- Is it possible to receive a confirmation via email?- Could you please provide me with the reservation number?- Can you assure me that my room preference will be accommodated?III. Check-in and Check-out ProceduresUpon arrival at a five-star hotel, guests can expect a streamlined and efficient check-in process. Here are some phrases commonly used during check-in:1. Arriving at the Hotel- Good morning/afternoon/evening, I have a reservation under [name].- I'm here to check-in for my stay.2. Providing Required Information- Here is my identification/passport/credit card for verification.- Could you please provide me with the Wi-Fi password?3. Room Allocation and Additional Requests- Is it possible to have a room with a view?- Can I request a non-smoking room?- Would it be possible to arrange a late check-out?When it comes to checking out, guests can use the following phrases:1. Settling the Bill- Can I have the final bill, please?- I would like to pay by credit card/cash.- Could you provide me with an invoice for my company?2. Additional Requests- Can I leave my luggage with the concierge until my departure time?- Is there a shuttle service to the airport?- Could you call a taxi for me, please?IV. Room TypesFive-star hotels offer a variety of room types to cater to different preferences and budgets. Here are some common room categories:1. Standard Room- Offers essential amenities and comfortable furnishings.- Ideal for solo travelers or those on a tighter budget.2. Suite- Provides a spacious living area separate from the bedroom.- Often includes additional luxury features such as a private terrace or Jacuzzi.3. Executive Room- Designed with business travelers in mind, equipped with a work desk and enhanced amenities.- May grant access to a dedicated business lounge.V. Hotel Facilities and ServicesFive-star hotels pride themselves on providing an extensive range of facilities and services to enhance guests' experiences. Some common amenities include:1. Restaurants and Bars- Fine dining restaurants offering a variety of cuisine options.- Chic bars serving signature cocktails and beverages.2. Spa and Wellness Centers- Luxurious spas providing a range of treatments, massages, and relaxation facilities.- State-of-the-art fitness centers equipped with modern exercise equipment.3. Swimming Pool- Indoor or outdoor pools with lounging areas and exquisite views.- Poolside bars offering refreshing beverages and snacks.VI. Common English Phrases in Five-Star HotelsTo facilitate smooth communication with hotel staff during your stay, here are some useful phrases:1. Requesting Assistance- Could you please help me with...?- I have encountered an issue with... Can you assist me?2. Making Special Requests- Is it possible to have an extra pillow/blanket/towel?- Can I request a wake-up call for tomorrow morning?3. Expressing Satisfaction- I wanted to express my gratitude for the exceptional service provided.- I thoroughly enjoyed my stay. Thank you for the unforgettable experience.VII. ConclusionStaying at a five-star hotel promises a luxurious and memorable experience. By familiarizing yourself with the reservation process, check-in and check-out procedures, room types, hotel facilities, and common English phrases, you can make the most of your stay at these prestigious establishments. Enjoy your five-star hotel experience and have a delightful journey!。

五星级酒店英语大全(1).doc

五星级酒店英语大全(1).doc

国外生活必备英文词汇全搜索-住宿篇1前台:company 陪伴,同伴single room 单人房double room 双人房intend 想要,打算party (参加共同活动的)一批,一组,一组人date 日期,日子kind 种,类bath 浴室shower 淋浴suite (一套)房间deluxe 豪华的presidential 总统的,总统职务的available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地name 名字,姓,姓名,名称address 地址the phone number 电话号码be able to 能,会guarantee 保证,担保,包,管occupancy 占有,占用peak 最高的,高峰的arrival 到来,到达departure 启程,离开,出发book 预定,定hotel 旅馆offer 提出,提供discount 折扣vacancy 空,空房间solid 全部地be full up 全满include 包括,包含major 较大范围的,主要的international 国际的,世界的provide with 提供mini-bar 小冰柜sort 种类,类别price 价格,价钱dollar 美元service 服务,服侍of course 当然rate 价格,费用tax extra 另加税金look forward to 期待,希望receive 接待,接见,欢迎guest 旅客,宿客welcome to 欢迎到来bellboy 行李员,旅客服务员madam 夫人,女士,太太trip 旅行,旅程take care of管理,照看baggage 行李,carry 运送,手提suitcase 手提箱,衣箱show 带领,指引,给看lead 带领,引领,领路give sb.a hand帮...的忙allow 允许,准许wish 愿,希望pleasant 令人愉快的,舒适的enjoy 享受a good time 快乐时光pleasure 快乐,愉快,高兴not at all 不用谢,没关系mention 提及,提到registration登记,注册at one's service 为...服务behind 在后面,在...背后remember 记住,记得return 送还,还归firmly 稳固地go to bed 上床睡觉check 检查,核对list 名单,一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意,反对fill out 填写prepare 准备,预备key card 出入证seat 座位file 档案identification身分的证明straight 马上,立刻separately 单独地opposite 在...的对面gift 礼品,礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点,十字路口suggest 建议,提出(意见,计划)等popular 受欢迎的,大众(或某种人)喜爱的tourist 旅行者,游览者,观光者famous 著名的,出名的tourist attraction 旅游胜地history 历史direction 方向,方位well-known 出名的,众所周知的scene 景色,景象attractive 有吸引人的,引起兴趣的interest 兴趣dynasty 王朝,朝代classical 古典的architecture建筑风格exquisite 精致的,精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的,代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造,构造,结构magnificent 壮丽的,宏伟的enjoy 欣赏,喜爱stamp 邮票stick 粘贴,张贴envelope 信封,封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑,细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索-住宿篇2 rear stalls 戏院正方后座in order 妥当,就绪suppose 猜想,料想,想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换,(货币)交换bill 钞票,纸币currency 货币according to根据...所说,按照equivalent 相等的,相当的note 纸币sign 签名,署名exchange memo 兑换水单counter 柜台prohibit 禁止,阻止government 政府information 信息bottom line 底线endorse 在(支票等)背面签名,背书signature 签名,署名top line 头一行receipt 收据,收条amount 数额certificate 单据purchase 买,购买,购置,所购物countersign 副署,连署in duplicate(正副)一式两份policy 政策,方针understand 懂,理解awfully 非常,很describe 描绘,叙述,形容apologize 道歉trouble 麻烦,烦恼manager 经理solve 解决carelessness粗心,疏忽,粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地,诚恳地,真挚地previous 先的,前的occupant 占有人,占用者,居住者access 进入responsible 有责任的,(应)责任的necklace 项圈,项链safety box 保险柜arrange 安排in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索-饮食篇1餐具:coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐:bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理:menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片) tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索-饮食篇2 水果:pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品:string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmet powder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯:jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索-饮食篇3牛排与酒:breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃:meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人)。

(整理)5042-五星级酒店英语大全.

(整理)5042-五星级酒店英语大全.

国外生活必备英文词汇全搜索-住宿篇1前台:company 陪伴,同伴single room 单人房double room 双人房intend 想要,打算party (参加共同活动的)一批,一组,一组人date 日期,日子kind 种,类bath 浴室shower 淋浴suite (一套)房间deluxe 豪华的presidential 总统的,总统职务的available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地name 名字,姓,姓名,名称address 地址the phone number 电话号码be able to 能,会guarantee 保证,担保,包,管occupancy 占有,占用peak 最高的,高峰的arrival 到来,到达departure 启程,离开,出发book 预定,定hotel 旅馆offer 提出,提供discount 折扣vacancy 空,空房间solid 全部地be full up 全满include 包括,包含major 较大范围的,主要的international 国际的,世界的provide with 提供mini-bar 小冰柜sort 种类,类别price 价格,价钱dollar 美元service 服务,服侍of course 当然rate 价格,费用tax extra 另加税金look forward to 期待,希望receive 接待,接见,欢迎guest 旅客,宿客welcome to 欢迎到来bellboy 行李员,旅客服务员madam 夫人,女士,太太trip 旅行,旅程take care of管理,照看baggage 行李,carry 运送,手提suitcase 手提箱,衣箱show 带领,指引,给看lead 带领,引领,领路give sb.a hand帮...的忙allow 允许,准许wish 愿,希望pleasant 令人愉快的,舒适的enjoy 享受a good time 快乐时光pleasure 快乐,愉快,高兴not at all 不用谢,没关系mention 提及,提到registration登记,注册at one's service 为...服务behind 在后面,在...背后remember 记住,记得return 送还,还归firmly 稳固地go to bed 上床睡觉check 检查,核对list 名单,一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意,反对fill out 填写prepare 准备,预备key card 出入证seat 座位file 档案identification身分的证明straight 马上,立刻separately 单独地opposite 在...的对面gift 礼品,礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点,十字路口suggest 建议,提出(意见,计划)等popular 受欢迎的,大众(或某种人)喜爱的tourist 旅行者,游览者,观光者famous 著名的,出名的tourist attraction 旅游胜地history 历史direction 方向,方位well-known 出名的,众所周知的scene 景色,景象attractive 有吸引人的,引起兴趣的interest 兴趣dynasty 王朝,朝代classical 古典的architecture建筑风格exquisite 精致的,精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的,代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造,构造,结构magnificent 壮丽的,宏伟的enjoy 欣赏,喜爱stamp 邮票stick 粘贴,张贴envelope 信封,封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑,细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索-住宿篇2rear stalls 戏院正方后座in order 妥当,就绪suppose 猜想,料想,想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换,(货币)交换bill 钞票,纸币currency 货币according to根据...所说,按照equivalent 相等的,相当的note 纸币sign 签名,署名exchange memo 兑换水单counter 柜台prohibit 禁止,阻止government 政府information 信息bottom line 底线endorse 在(支票等)背面签名,背书signature 签名,署名top line 头一行receipt 收据,收条amount 数额certificate 单据purchase 买,购买,购置,所购物countersign 副署,连署in duplicate(正副)一式两份policy 政策,方针understand 懂,理解awfully 非常,很describe 描绘,叙述,形容apologize 道歉trouble 麻烦,烦恼manager 经理solve 解决carelessness粗心,疏忽,粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地,诚恳地,真挚地previous 先的,前的occupant 占有人,占用者,居住者access 进入responsible 有责任的,(应)责任的necklace 项圈,项链safety box 保险柜arrange 安排in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索-饮食篇1餐具:coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐:bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理:menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索-饮食篇2水果:pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品:string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmetpowder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯:jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索-饮食篇3牛排与酒:breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃:meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening),sir(madam)早上(下午、晚上)好,先生(夫人)。

五星酒店前台英语口语

五星酒店前台英语口语

酒店常用英语口语100句1、Good morning ,sir(madam)早上好,先生(小姐)2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们。

3、Good evening ,miss Price晚上好,普莱丝小姐。

4、How are you today ,Mr Brown ?你今天好吗?布朗先生。

5、I‗m quite well ,thank you.我很好,谢谢你。

6、Hs good to see you again ,sir(madam)再次见到你真高兴,先生(小姐)7、Nice to meet you ,sir.见到你真高兴,先生。

Titles(称呼)8、Are you Mrs.Best?你是贝丝特夫人吗?9、You must be professor Ford.你一定是福特教授。

10、May I know your name,sir(madam)?我可以知道你的名字吗?先生(小姐)。

11、Here‗s a letter for you ,Dr white.怀特医生,这儿有你的一封信。

12、you‗re wanted on the phone,Captain Smith.史密斯船长,有你的电话。

13、Welcome to our hotel,miss Henry.欢迎来到我们酒店,享利小姐。

14、May I be of service to you,Mr Baker ?我能为你服务吗?贝克先生?15、Can I help you,Ms Blake?我能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ?请坐,小姐,Offering Help 主动提出帮助17、May I help you ?18、Can I help you?我能帮你吗?19、What can I do for you ?我能为你作什么?20、May I take your ba for you?我可以为你拿你的手提包吗?21、May I help you with your suitcase?我能帮你拿你的箱子吗?22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗?23、Thank you very much.非常感谢24、Thanks for the trouble .麻烦你了25、It‗svry kind of you?你真是太好了26、No,thanks.不用了,谢谢!Answers to Thanks对感谢语的应答27、You‗re welcome.欢迎你28、Not at all.不用谢29、That‗s all right.没关系30、Don‗t mention it.别提了31、It‗s my plcasu rc.这是我的荣幸Expressing welcome 表示欢迎32、Welcome ,sir(madam)。

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五星级酒店前厅专用英语
饭店英语基本词汇management 经营、管理
rack rate 市价
package rate包价
group rate 团队价
cashier's desk 兑换处
check-out time 退房时间
voucher 证件
price list 价目表
check, cheque 支票
sign (动)签字
form 表格
reservation 预订
reception desk 接待处
house use 酒店使用
executive floor 行政楼层
tip 小费
reservation desk 预订处
luggage office 行李房
spare (形)多余的
postpone (动)延期
cancel (动)取消
traveler’s cheque 旅行支票
pay (动)付款
fill (动)填写
administration 管理、经营
note 纸币
registration desk 入宿登记处
lobby 大堂
luggage rack 行李架
visit card 名片
identification card 身份证
rate of exchange 兑换率
conversion rate 换算率
charge (动)收费
bill 账单
change money 换钱
procedure 手续、程序
up grade 升级
information desk 问询处
luggage label 行李标签
overbooking 超额订房
reasonable (形)合理的
cash (动)兑换
keep (动)保留、保存
bank draft 汇票
accept (动)接受
procedure fee 手续费
fill in the form 填表
■ 电话服务
operator 电话员
house phone 内部电话
special line 专线
dial a number 拨号码
hold the line 别挂电话
can't put somebody through 接不通
ordinary telegram 普通电话
Wake-up call service 叫醒服务
Switchboard 总机
Area code 区号
Extention 分机
receiver 听筒
city phone 城市电话
telephone number 电话号码
replace the phone 挂上电话
Line, please. 请接外线。

send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿
call somebody up 打电话给某人
can't hear somebody 听不见
can't get through 打不通
inland telegram 国内电报
ordinary mail 平信
The connection is bad. 听不清。

express telegram 加快电报
registered fee 挂号邮资
postcard 明信片
Telephone 电话用语
May I have the number, please? 请告诉我电话号码好吗?
Please hold the line a moment. 请不要放电话。

There is no answer. 没人接电话。

Would you like me to page him? 您要我为您呼他吗?
The line is busy. 占线
The line is free. 线通了。

Shall I ask him to return your call? 请他给您回电话好吗?
I’ll transfer your call. 我把您的电话转过去。

Front Office 前厅
I would like to check-in please. 我想现在登记。

How would you like to pay, by cash or by credit card?
请问您打算如何付帐?用现金还是信用卡?
May I show you to your room? 请允许我带您去您的房间。

Do you have a reservation? 您有预定么?
请您填一下这个登记表好么?
In case you need any help, please contact us. 如果您需要帮助,请与我们联系。

What time will you check-out? 您打算什么时间结帐?
Would you like a smoking or non-smoking room? 您需要一间吸烟房还是无烟房?Our rack rate is 600 Yuan. 我们的市场价是600元。

Did you use anything from our mini bar? 您是否用过房间里MINI吧?
Here is your bill. 这是您的帐单。

Would you please check it? 您查一下好么?
Would you mind moving to another room? 您介意搬到另一间房间么?
Can you book this on my room account? 可否把它计入我的房费?
Which kind of room you prefer, a twin or a suite?
您想定那种房间,双人间还是套间?
How many nights would you like to stay?
您会停留几个晚上?
May I ask for your deposit please?
可以预付一下定金吗?。

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