民航乘务英语Unit教案
民航乘务英语Unit2教案
湖南外国语职业学院教案首页Period 1-2I Lead-inReview1 Tran slate the words, phrases and senten ces below:1）航站楼3）分配位子5）乘机手续台7）安检处2）有效护照4）问讯处6）护照检查处8）行李认领9）健康证明、接种证明和海关申请表10）被隔离11）外币兑换处12）地勤人员13）称行李14）超重行李15）候机室16）头等舱/商务舱/经济舱17）行李箱18）登机19）当班地勤人员20）国内航线21）排队22）插队25）告诉某人做某事26）监视屏幕27）检查可疑物品28）若某位旅客携带有金属制品，金属监测仪就会叫29）任何旅客都享有免税商品限额。
30）约在起飞前一小时，旅客到达登机口2 Fill in the forms:1 /Check______①_______2 Y Weigh luggage f ②__________1 ③ _______3 I___________Passport con trolIF 1「to __________Security controlCheck-i n desk2 if they ____ the metal detector ______仃 1 r one hour before departure, __________ .Boardi ng 2 彳show ________ .3 匚______ before boarding the aircraft.1 Luggage reclaim广厂①________②________2- Immigration and customs V ③ _________彳④z__z_l⑤_________3（_____________ .n General Ideas about Unit 2:Aims :1 to get some ideas of the categories of airline personnel and each class ' s responsibilities, etc. （了解航空工作人员的分类及每类人员的工作职责；）2 to lear n the key words and expressi ons.Teaching'simportant points and difficulties （教学重点与难点）:1 some key words and expressi ons:accelerate加速,arm 使…处于可用状态,altitude海拔,pre-flight briefing 起飞前会议, flight deck / cockpit 驾驶舱,co-pilot / second officer 副驾驶, chute 滑道,Departure loungedomestic国内的, elevator升降舵, eligible符合条件的,evacuati on 疏散, exit使离开, fasten 系紧,to use hand- held metalArrivalditching水上迫降,seat- pitch 座位间距, steering control 方向控制9 , touch down 落地 , wing flap 翼襟2 Main roles of cabin attendants3 Long Sentences民航乘务英语 Unit2 教案fuselage 机身, galley 机上厨房 , hydraulics 液压的 , inflate 使膨胀 ,initiative 首要的判断力 ,instruct 发出指令 , lavatory 机上卫生间 ,prohibit 禁止 , purser 乘务长, release 释放,roar 吼叫 , rudder 方向舵, steer 控制…的方向,steward 男乘务员, stewardess 女乘务员, stow 装载 ,taxi 滑行 ,un dercarriage 起落架aerodrome controller 机场管制, air traffic controller 空管, air tug 拖车,area controller 地区管制9 ,charter flight 包机, control column 操纵杆 ,cross check 交叉检查, emergency equipmen 急救装置, first officer 大畐寸,flight engineer 机上机械员 , flight schedule 飞行计划 , flight service director 主任 乘务长 ,food and beverage supplies 餐饮供应,fuel transfer 换油, gear up收起落架,jump seat 乘务员座椅,life vest 救生衣 ,long haul 长途（旅行 / 运输） short haul 短途（旅行/运输）,main landing gear/ undercarriage 主起落架,nose landing gea 前起落架, on board在飞机上, parking stand 停机坪,personality traits 个性特征,pick up 增加 , public address system 广播系统,pull up 收起,put …full on 把…全部加上,safety dem on strati on 安全演示,seat- configuration 座椅规格 , stretch out 伸展, take off,1) Airline Personnel is a generic term for people who work with aircraft in one capacity oranother, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
民航服务英语口语教程教案unit 10-1
multimedia
教 学 过 程
复习与导入
1. Review the functional sentences in unit 9
教学内容与方法
I.Review the functional sentences in unit9 (10 mins)
[Activity：T asks questions and Ss answer.]
《英语口语》授课教案
章节 课题
Unit10 Dinner Service
课次序号
19
授课型
理论
授课时间
2018年5月15日
学时数
2
教学目标
Teaching objectives:
1.To know the specifications and requirement for cabin catering service in different cabin class.
Step2.T explains the difficult points of each dialogue; T lets Ss do exercise 1; T and Ss summarize the general meaning of the structures in each dialogue together. (5mins)
Step4. T lets Ss read the words and phrases and correct the wrong pronunciation.(10 mins)
IV.Dialogues(20mins)
Step1.Listen to the recording of the dialogues twice, then T asks Ss the main idea of the dialogues. (8mins)
民航服务英语教案
民航服务英语教案民航服务英语教案篇一:民航英语全教案情境1Item 1Preflight preparationTeaching ideas: Focus on the students, students are the master ofthe class, the content of the lesson is for the students, and pay full attention to the understanding and attending to the lesson of students.Teaching aims: Practicing the listening and oral English abilitiesof students. Ask students to remember and use their own words to retell the content of the dialogues, in order to use the professional words for daily communication.Teaching contents: Unit 1 An Airline JobTeaching skills:Group discussion; group asking; group competitionTeaching steps:Preparation period1. Know the English name of each student; use their English names in the class, andtell the English name of the teacher to the students.2. Divide the students into several groups according to the numberof the students.( 4or 6 in a group )3. Ask students to have a preview of the new lesson.Teaching periodPart One Warming Up——任务所飞航班计划——签到起飞前在规定的时间内到航班调度部门在乘务员所执行的航班上签名或在电脑上确以。
《空中乘务英语》教学实施方案
《空中乘务英语》教学实施方案一、教学目标1. 知识目标学生能够熟练掌握关于空中乘务英语的基本词汇和常用表达，包括问候、引导、服务等方面的内容。
2. 能力目标通过教学，学生能够在实际的空中乘务工作中，熟练运用所学知识，与乘客进行简单的交流和沟通。
3. 情感目标通过教学，培养学生的团队合作意识，增强学生对空中乘务工作的职业荣誉感和责任感。
二、教学重点和难点三、教学内容2. 情景对话练习：- 学生分组，进行空中乘务英语对话练习，模拟乘客和乘务员之间的简单交流，如问候、引导、服务等。
四、教学方法1. 案例教学法通过实际的案例、情景对话，引导学生理解和掌握空中乘务英语的关键词汇和常用表达。
2. 角色扮演法组织学生分组进行角色扮演，模拟乘客和乘务员之间的交流对话，培养学生的实际应用能力。
3. 听力训练法播放录制的空中乘务英语对话，让学生通过听力训练，提高对空中乘务英语的理解和应用能力。
五、教学过程1. 预习教师布置空中乘务英语基本词汇和常用表达的预习任务，要求学生在课前预习相关内容。
2. 讲授教师通过PPT、多媒体等形式，讲解空中乘务英语的基本词汇和常用表达，重点讲解问候、引导、服务等方面的表达。
4. 表演学生们进行角色扮演表演，教师进行点评和指导，帮助学生提高空中乘务英语的表达能力。
5. 总结教师对本节课的教学内容进行总结，强调重点和难点，并布置相关作业，要求学生巩固所学知识。
六、教学评估1. 学生表现评价通过学生的表演和角色扮演情景对话进行评价，评估学生对空中乘务英语的掌握程度和运用能力。
2. 作业评价布置相关作业，要求学生进行练习和操练，如录制空中乘务英语对话等，通过作业评价学生的学习情况。
七、教学资源准备1. 课件：空中乘务英语基本词汇和常用表达的PPT课件。
2. 多媒体设备：用于播放录制的空中乘务英语对话等多媒体资源。
3. 角色扮演道具：如乘客和乘务员服装、道具等。
民航英语全教案
民航英语全教案情境1Item 1 Preflight preparationTeaching ideas: Focus on the students, students are the master of the class, the content of the lesson is for the students, and pay full attention to the understanding and attending to the lesson of students.Teaching aims: Practicing the listening and oral English abilities of students. Ask students to remember and use their own words to retell the content of the dialogues, in order to use the professional words for daily communication.Teaching contents: Unit 1 An Airline JobTeaching skills:Group discussion; group asking; group competitionTeaching steps:Preparation period1.Know the English name of each student; use their English names in the class, andtell the English name of the teacher to the students.2.Divide the students into several groups according to the number of the students.( 4or 6 in a group )3.Ask students to have a preview of the new lesson.Teaching periodPart One Warming Up——任务所飞航班计划——签到起飞前在规定的时间内到航班调度部门在乘务员所执行的航班上签名或在电脑上确以。
《空中乘务英语》教学实施方案
《空中乘务英语》教学实施方案实施方案名称：《空中乘务英语》教学实施方案编写日期：xxxx年xx月xx日一、教学目标1. 掌握常见的空中乘务英语词汇和常用表达，包括问候、引导乘客、提供服务、应答乘客问题、紧急情况处理等。
2. 能够流利、准确、自如地运用空中乘务英语进行日常工作对话和沟通。
3. 培养学生良好的服务意识和团队协作能力，在工作中能够友善、专业地与乘客沟通。
二、教学内容第一单元：问候与引导1. 问候乘客并引导他们到座位。
2. 询问乘客是否需要帮助，并提供帮助。
第二单元：提供服务1. 解答乘客关于机上设施、飞行时间等问题。
2. 介绍餐饮服务，并询问乘客的饮食偏好。
3. 为乘客提供饮料和小吃。
第三单元：应答乘客问题1. 回答关于航班和航空公司的问题。
2. 解答关于登机和行李的问题。
3. 回答关于目的地的问题。
第四单元：紧急情况处理1. 学习如何告知乘客飞机即将降落。
2. 学习使用紧急设备和处理紧急情况。
三、教学方法与手段1. 情境模拟：通过情境模拟的方式，让学生尽可能地接近实际工作环境，在仿真的场景中进行实际对话练习，提高实际应用能力。
2. 角色扮演：学生根据教师提供的角色设定，扮演乘务员或乘客，进行对话练习，锻炼语言表达和应对能力。
3. 多媒体教学：利用多媒体教学手段，展示真实的飞机内部环境和工作场景，帮助学生更好地理解和模仿。
4. 小组合作学习：鼓励学生进行小组合作学习，通过小组内互相激励和合作，提高学习效果和应用能力。
四、教学评估1. 阶段性测试：每学完一个单元，进行相应的测试，检查学生对该单元内容的理解和掌握程度。
2. 课堂表现：通过观察学生在课堂上的表现，包括参与度、主动性、口语表达等评估学生的学习情况。
3. 期末考试：根据教学目标和内容，设计期末考试内容，检验学生对整个课程的掌握情况。
五、教学资源1. 教材：选用符合教学要求的《空中乘务英语》教材，包括课本、教师用书、习题集等。
2. 多媒体设备：准备投影仪、电脑、音频设备等多媒体教学所需设备。
空乘英语教案
空乘英语教案第一篇：空乘英语教案Part One: Safety Check Before Take-offTeaching material:空乘英语P40-43 Target audiences: Sophomore of non-English major I Teaching Objectives 1.To let studentsknow about what should do in safety check 2.Help students to learn and master key words, phrases and sentences pattern3.Require students to make up short dialogues II Teaching Emphasis &Difficulty1.Learning some information about how to deal with passenger2.Grasping key words, phrases and sentence pattern3.Improving the students’ speaking abilityIII Teaching ApproachesStudent-oriented communicative teaching, free discussion and interaction IV Teaching ProcedureStep 1: lead-in(5mins)Talk with students what kinds of safety check they met 1.Teacher speak first 2.Students speak imitate teacher or free style Step 2: learn some words and expressions(8mins)1.Read after teacher 2.Teacher one time, students three times 3.English into Chinese, Chinese into English(抢答加分)4.Readtogether Step 3: dialogues learning(12mins)1.Two students a group to read a short dialogue(correct wrongpronunciation，appraisepronunciation)2.Point out student answer a question which relative to the dialogue content.3.Analysis the dialogue(translation,explain the language points.)Step 4: make up short dialogues(20mins)1.Give three situations to students 2.Two students a group to make up a short dialogue(four or five lines)imitating text andperform(other students give a mark)3.Calculateaverage score of each group(最低分两组表演节目)第二篇：空乘教育【摘要】本文针对企业上岗培训、社会培训中心的迅猛发展给高职院校空中乘务专业学历教育带来的挑战，对高职空中乘务学历教育与企业职业培训进行对比分析，提出了空乘学历教育应对挑战的对策。
民航服务英语口语教程教案unit 11-1
V. Summary(2mins)
1. We have learnt the new words and terms in unit 11；
重点难点
Teaching key points：
1.Key words and expressions.
2. An airline hostess should know that making apologies is inevitable on plane, but a good communication can do much to relieve passenger’s dissatisfaction.
Step4. T lets Ss read the words and phrases and correct the wrong pronunciation.(5 mins)
Ⅲ.Exercise 2 & Exercise 3(40 mins)
Step1. T explains the phonetic symbols and the meaning of the terms.(15 mins)
Step3. Ss try to remember the meaning and the pronunciation of the words and phrases. (5 mins)
Words and Phrases:rash, allergic, seafood, indispensable, rush the orders, sick person, galley, green hand, napkin etc.
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湖南外国语职业学院教案首页Period 1-2ⅠLead-inReviewTranslate the words, phrases and sentences below:1．1) 航站楼2) 有效护照4) 问讯处3) 分配位子6) 护照检查处5) 乘机手续台7) 安检处8) 行李认领健康证明、接种证明和海关申请表9)11) 外币兑换处10) 被隔离13) 称行李12) 地勤人员15) 候机室超重行李14)17) 行李箱16) 头等舱/商务舱/经济舱当班地勤人员18) 登机19)21) 排队20) 国内航线22) 插队25) 告诉某人做某事监视屏幕26) 27) 检查可疑物品28) 若某位旅客携带有金属制品，金属监测仪就会叫。
29) 任何旅客都享有免税商品限额。
约在起飞前一小时，旅客到达登机口。
30)Fill in the forms:2Check ______1Check-in desk ①_______2 Weigh luggage ②_______③_______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand- held metal_______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim①____________②Arrival2 Immigration and customs ③______④______⑤______3 ______________.Ⅱ General Ideas about Unit 2:Aims：1 to get some ideas of the categories of airline personnel and each class's responsibilities,etc.（了解航空工作人员的分类及每类人员的工作职责；）2 to learn the key words and expressions.Teaching's important points and difficulties(教学重点与难点)：1 some key words and expressions:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降, domestic国内的, elevator升降舵, eligible符合条件的, evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,inflate使膨胀, initiative首要的判断力, instruct发出指令, lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车, area controller地区管制, charter flight包机, control column操纵杆,, 大副first officer , 急救装置emergency equipment , 交叉检查cross checkflight engineer机上机械员, flight schedule飞行计划, flight service director主任乘务长, food and beverage supplies餐饮供应, fuel transfer换油, gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途（旅行/ 运输）short haul短途（旅行/ 运输）,main landing gear/ undercarriage主起落架, nose landing gear前起落架, on board在飞机上, parking stand停机坪, personality traits个性特征, pick up增加, public address system广播系统, pull up收起, put…full on把…全部加上, safety demonstration安全演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制,stretch out伸展, take off, touch down落地, wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1) Airline Personnel is a generic term for people who work with aircraft in one capacity oranother, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
2) In very busy airports, they could be either air controllers, who look after the plane during landing, or ground controllers, who take over once it has touched down.在特别繁忙的机场，他们既是飞机着陆时的空中管制员，又是飞机落地后负责接管飞机的地面管制员。
3) They direct them away from the boarding gate by giving permission to the air tug drivers to push back the aircraft. Then the Captain can take control of his aircraft and taxi along the taxi runway to the end of the main runway in preparation for takeoff.管制员准许拖车司机将飞机从候机口“推出”。
然后，由机长控制飞机，沿滑行跑道滑至滑行跑道端点位置，准备起飞。
4) In addition, the majority of first class seats can be converted into a bed at the touchof button, which is very comfortable for an overnight sleeping.另外，大多数头等舱的座椅，在按下按钮后，可以变成一张舒适的可以供晚间睡觉使用的床。
5) Before boarding, the whole crew attend a pre-flight briefing held by the captain, whoreviews the flight schedule and informs them of the weather conditions, special needspassengers, or any other concerns related to the flight.登机前，全体机组成员参加机长主持的飞行前准备会，机长再次检查飞行计划，向机组成员通告天气情况，有特殊需求的乘客和其它相关事宜。
6) Once the airplane reaches certain altitude, depending on the size of the airplane, the length of the flight and time of the day, the CA's prepare food and beverages, load the refreshment and trolleys, and serve the passengers with meals or snacks during the flight.一旦飞机到达一定的高度，根据飞机的机型、当天飞行里程和时间早晚，乘务员准备饮食、装车，然后为顾客服务。
Detailed Study:ⅢDefinition of Airline PersonnelAirline Personnel is a generic term for people who work with aircraft in one capacity oranother, whether they fly the aircraft, serve passengers or maintain an aircraft. Categories of Airline Personnel1 Air Traffic Controllers ( ATC's): They keep air traffic flying safely and efficiently. Theyhelp pilots to take off and land safely and make sure that planes are kept a safe distancefrom each other.air traffic controllersarea controllers approach controllers airport controllersdirect planes in flight and decide when and where guide it to a safe landing and give the safest route to each plane should land into a parking stand.their destinations and guide them into themost efficient order.2 Flight CrewA typical flight crew on board short haul flights or domestic routes, usually consistsofst Pilot (or the 1—the captain ( or the pilot), who is in command of the aircraft, and a CoOfficer). On long haul flights or international flights on larger aircraft, there is a third flightnd the mainly responsible for Officer) who is crewmember- the flight engineer ( or the 2 mechanical and electrical side of flight operations such as fuel transfer and hydraulics.Boeing 747 Passenger Airlinermain wing主翼Fuselage机身engine发动机wing flap襟翼elevator升降舵rudder方向舵主起落架nose landing gear前起落架main landing gear / undercarriage first-class cabin头等舱flight deck / cockpit驾驶舱机上的）厨房/经济舱galley（船economy-class cabin lavatory 卫生间rear galley机尾厨房3 Passenger CabinsFrom the service point of view, they are divided into3 areas, first class, business class andeconomy class.4 Air Cabin Crews), air stewards, stewardesses, flight attendants 'It is a generic term for cabin attendants (CAor the rather old fashion name, airhostesses.one purserBoeing 737 Passenger Airlinerthree CA'sone flight director,Boeing 757 Passenger Airliner one purserfive CA's5 Flight / Cabin Service director's duty: to oversee the smooth running of the cabin andto assign the cabin attendants with specific jobs for every flight during thepre-flightbriefing.6 Purser's duty: to manage the cabin attendants and conduct the passenger safety announcements, to handle money taken during the flight and a lot of paperwork.CA's work:…greet and direct 1)．2)stow the hand luggage …3)make sure …4)advise …5)check …6)arm and “cross-check”…7)perform and show …8)strap …9)serve the passengers with meals or snacks during the flight.10)handle all emergency situations7 Main roles of Cabin AttendantsCA's are expected to play a variety of roles during flight. The fist and most important is toensure the safety of the passengers at all times, including passenger management,fire-fighting, aircraft evacuation, ditching, depressurization; provision of first aid is thesecond major reason for having CA's on board the aircraft; it is the ability of CA's to adaptto people from different countries and their culture; CA's must be able to accept responsibilities.Ⅳ Ss are asked to read the whole text and then try to answerquestions below.Question 1: Why should a CA check the emergency equipmentAnswers to Question 1:Question 2: What are the main responsibilities of the cabin attendantsAnswers to Question 2:Question 3: What should a CA do in an emergency situationAnswer to Question 3:Question 4: What does the captain talk about during the pre-flight briefingAnswer to Question 4:Question 5: How important are the social abilities of a cabin attendant as well as their personality traitsAnswer to Question 5:Period 3-4．Ⅰ Review1 Translate the words and phrases below:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降, domestic国内的, elevator升降舵, eligible符合条件的, evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,inflate使膨胀, initiative首要的判断力, instruct发出指令, lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车, area controller地区管制, charter flight包机, control column操纵杆,cross check交叉检查, emergency equipment急救装置, first officer大副, flight engineer机上机械员, flight schedule飞行计划, flight service director 主任乘务长, food and beverage supplies餐饮供应, fuel transfer换油, gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途（旅行/ 运输）short haul短途（旅行/ 运输）,main landing gear/ undercarriage主起落架, nose landing gear前起落架, , 个性特征personality traits , 停机坪parking stand , 在飞机上on boardpick up增加, public address system广播系统, pull up收起, put…full on把…全部加上, safety demonstration安全演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制,stretch out伸展, take off, touch down落地, wing flap翼襟Ⅱ Ss are asked to make dialogues between themselves.1 At a Booking Office2 At a Training Seminar3 After the Seminar4 Attending a Pre-flight Briefing5 Attending an Unaccompanied Child on the FlightⅢ Group workIn small groups, prepare a role-play based on the following topics:Topics:1 At the information desk2 Holding a briefing3 Attending an unaccompanied child4 After the training class5 Checking the emergency equipmentMaterials:Seatbelts life jackets tickets model planesⅣ Make announcements1 Announcement Prior to Take-off2 A Welcome Announcement3 Announcement for Moving Around4 Announcement for landingⅤ Summary1 Aims2 Important pointsSupplementary Reading- Flying in a Boeing 747 Ⅵ．。