管理学,罗宾斯,9版,英文Robbinsfom908
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管理学,罗宾斯,9版,英文Robbins_fom9_09
• Explain the role that attitudes play in job performance.
• Describe different personalight © 2015 Pearson Education, Inc.
9-2
Learning Outcomes (cont.)
9Chapter Foundations of Individual Behavior
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9-1
Learning Outcomes
• Identify the focus and goals of organizational behavior (OB).
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9-13
Emotional Intelligence
Five dimensions: • Self-awareness • Self-management • Self-motivation • Empathy • Social skills
9-11
Personality Theories
Personality: A unique combination of emotional, thought, and behavioral patterns that affect how a person reacts to situations and interacts with others.
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9-6
9.2 Explain the role that attitudes play in job performance.
• Describe different personalight © 2015 Pearson Education, Inc.
9-2
Learning Outcomes (cont.)
9Chapter Foundations of Individual Behavior
Copyright © 2015 Pearson Education, Inc.
9-1
Learning Outcomes
• Identify the focus and goals of organizational behavior (OB).
Copyright © 2015 Pearson Education, Inc.
9-13
Emotional Intelligence
Five dimensions: • Self-awareness • Self-management • Self-motivation • Empathy • Social skills
9-11
Personality Theories
Personality: A unique combination of emotional, thought, and behavioral patterns that affect how a person reacts to situations and interacts with others.
Copyright © 2015 Pearson Education, Inc.
9-6
9.2 Explain the role that attitudes play in job performance.
管理学,罗宾斯,9版,英文Robbins_fom9_15b
EMChapter
Managing Entrepreneurial Ventures
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EM-1
What is Entrepreneurship?
Entrepreneurship:
The process of starting new businesses, generally in response to opportunities.
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EM-3
Business Plans
• Executive summary • Synopsis business plan • Summary business plan • Fully business plan • Operational business plan
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EM-4
Components of a Full Business Plan
• Executive summary • Analysis of opportunity • Analysis of the context • Description of the business • Financial data and projections • Supporting documentation
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EM-5
Legal Forms of Organization
1. Sole proprietorship 2. General partnership 3. Limited liability partnership (LLP) 4. C corporation 5. S corporation 6. Limited liability company (LLC)
Managing Entrepreneurial Ventures
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EM-1
What is Entrepreneurship?
Entrepreneurship:
The process of starting new businesses, generally in response to opportunities.
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EM-3
Business Plans
• Executive summary • Synopsis business plan • Summary business plan • Fully business plan • Operational business plan
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EM-4
Components of a Full Business Plan
• Executive summary • Analysis of opportunity • Analysis of the context • Description of the business • Financial data and projections • Supporting documentation
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EM-5
Legal Forms of Organization
1. Sole proprietorship 2. General partnership 3. Limited liability partnership (LLP) 4. C corporation 5. S corporation 6. Limited liability company (LLC)
管理学,罗宾斯,版,英文Robbinsfom
1-26
Why Are Customers Important?
Consistent, high-quality customer service is essential to survival
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1-27
Why Is Innovation Important?
1-19
Which Approach Takes the Prize?
Functions ☑
Roles
☐
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1-20
What Skills Do Managers Need?
Conceptual Skills
Interpersonal Skills
1-22
Why Study Management?
We all have a vested interest in improving how organizations are managed.
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1-23
Why Study Management? (cont.)
1-6
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1-7
What Titles Do Managers Have?
Top Managers • Make decisions about the direction of an organization
Middle Managers • Manage other managers
管理学,罗宾斯,9版,英文Robbins_fom9_ppt(1)-精品文档
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13-18
Wireless Communication
People don’t need to be physically at the office to communicate, collaborate, and share information with managers and colleagues.
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13-17
Networked Communication Applications (cont.)
•Electronic Data interchange (EDI) •Teleconference and videoconference meetings •Organizational intranet •Organizational extranet •Internet-based voice/video communication
Decoding: Translating a received message.
Feedback: Checking to see how successfully a message has been transferred.
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13-8
Written vs. Verbal Communication
Advantages •Tangible/verifiable •Permanent record •Stored for later reference •Well-thought out Drawbacks: •Time consuming •Doesn’t lend itself to feedback like oral communication
罗宾斯管理学第九版课件9erobbinsppt01
solutions • Selecting critical information from masses of
data • Understanding of business uses of technology • Understanding of organization’s business model
罗宾斯管理学第九版课件 9erobbinsppt01
罗宾斯管理学第九版课件 9erobbinsppt01
Exhibit 1–5 Skills Needed at Different Management Levels
罗宾斯管理学第九版课件 9erobbinsppt01
Exhibit 1–6 Conceptual Skills
• Using information to solve business problems • Identifying of opportunities for innovation • Recognizing problem areas and implementing
• Explain how managers differ from non-managerial employees.
• Describe how to classify managers in organizations.
What Is Management?
• Define management. • Explain why efficiency and effectiveness are important to
subordinates • Listening and asking questions • Presentation skills; spoken format • Presentation skills; written and/or graphic
data • Understanding of business uses of technology • Understanding of organization’s business model
罗宾斯管理学第九版课件 9erobbinsppt01
罗宾斯管理学第九版课件 9erobbinsppt01
Exhibit 1–5 Skills Needed at Different Management Levels
罗宾斯管理学第九版课件 9erobbinsppt01
Exhibit 1–6 Conceptual Skills
• Using information to solve business problems • Identifying of opportunities for innovation • Recognizing problem areas and implementing
• Explain how managers differ from non-managerial employees.
• Describe how to classify managers in organizations.
What Is Management?
• Define management. • Explain why efficiency and effectiveness are important to
subordinates • Listening and asking questions • Presentation skills; spoken format • Presentation skills; written and/or graphic
管理学,罗宾斯,9版,英文Robbins_fom9_03
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3-4
Globalization and its Impact
Global village a boundaryless world where goods and services are produced and marketed worldwide.
3Chapter Integrative Managerial Issues
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3-1
Learning Outcomes
• Explain globalization and its impact on organizations.
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3-15
Should Organizations be Socially Involved?
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3-16
Does Social Involvement Affect Economic Performance?
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3-8
Managing in a Global Organization
A person with a parochial attitude cannot succeed in today’s world.
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3-9
Hofstede’s Framework
罗宾斯管理学第九版第二章（英文版）
高二语文必修1-必修4必背篇目测试一、必修至必修四上下句默写（20分）1.骐骥一跃，不能十步。
驽马十驾，功在不舍。
(荀子《劝学》)2.锲而舍之，朽木不折;锲而不舍，金石可镂。
(荀子《劝学》)3.句读之不知，惑之不解，或师焉，或不焉，小学而大遗，吾未见其明也。
(韩愈《师说》)4．清风徐来，水波不兴。
举酒属客，诵明月之诗，歌窈窕之章。
(苏轼《赤壁赋》)5．浩浩乎如冯虚御风，而不知其所止;飘飘乎如遗世独立，羽化而登仙。
(苏轼《赤壁赋》)6．乱石穿空，惊涛拍岸，卷起千堆雪。
江山如画，一时多少豪杰。
7.想当年，金戈铁马，气吞万里如虎。
《京口北固亭怀古》8.亦余心之所善兮，虽九死其犹未悔；路曼曼其修远兮，吾将上下而求索《离骚》9．剑阁峥嵘而崔嵬，一夫当关，万夫莫开。
《蜀道难》10.弟走从军阿姨死，暮去朝来颜色故。
门前冷落鞍马稀，老大嫁作商人妇。
二、必修至必修四情景式默写（60分）1．《氓》中与“青梅竹马”意境相仿的一句是：总角之宴，言笑晏晏。
2. 《氓》中通过写桑叶凋落喻指女子年华逝去的一句是：桑之落矣，其黄而陨。
3. 《氓》中写男子变化无常，三心二意的句子是：士也罔极，二三其德.4．《离骚》一文中以博大的胸怀，对广大劳动人民寄予深深同情的语句是：长太息以掩涕兮,哀民生之多艰。
5.《离骚》中用香草做比喻说明自己遭贬黜是因为德行高尚的两句：既替余以蕙纕兮,又申之以揽茝。
6.《离骚》中用大鸟和小鸟不合群来比喻说明自己绝不随波逐流的两句：鸷鸟之不群兮，自前世而固然。
7.《离骚》中屈原委婉表达自己后悔选择做官，想要归隐的两句：悔相道之不察兮，延伫乎吾将反。
8. 《赤壁赋》中概括了曹操军队在攻破荆州顺流而下的军容盛状的句子是：舳舻千里，旌旗蔽空。
9.苏轼在《赤壁赋》中慨叹“人生短促，人很渺小”的句子是：寄蜉蝣于天地，渺沧海之一粟。
10. 《赤壁赋》中写希望与神仙相交，与明月同在的句子：挟飞仙以遨游，抱明月而长终。
11．《蜀道难》的主旨句是：蜀道之难，难于上青天。
管理学,罗宾斯,9版,英文Robbins_fom9_ppt
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15-8
15.2
Define the nature and purpose of value chain management.
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15-9
Value Chain Management
15-14
The Value Chain Management Process
The dynamic, competitive environment facing contemporary global organizations demands new solutions.
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15-17
Employees and Human Resources
• Flexible job design • Effective hiring process • Ongoing training
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15-18
Obstacles to Value Chain Management
1. Technology 2. Quality initiatives 3. Project management
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15-23
Quality Control
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管理学,罗宾斯,9版,英文Robbinsfom90935页PPT
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1-1
Learning Outcomes (cont.)
• Describe perception and the factors that influence it.
• Discuss learning theories and their relevance in shaping behavior.
1-8
Understanding Attitudes
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1-9
9.3 Describe different personality theories.
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1-16
Understanding Personality
1. Job-person compatibility 2. Understanding different approaches to
work 3. Being a better manager
• Job satisfaction • Job involvement • Organizational commitment • Employee engagement
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1-7
Attitudes and Consistency
Cognitive dissonance: Any incompatibility or inconsistency between attitudes or between behavior and attitudes.
管理学,罗宾斯,9版,英文Robbins_fom9_08
8-22
8.4 Discuss techniques for stimulating innovation.
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8-23
Creativity and Innovation
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8-18
Symptoms of Stress
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8-19
Reducing Stress
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8-12
8.2
Explain how to
manage resistance to
change.
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8-13
Resistance to Change
8-16
Employee Reactions to Change
Change often creates stress for employees!
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8-17
Change Often Creates Stress for Employees
8Chapter Managing Change and Innovation
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管理学,罗宾斯,9版,英文Robbinsfom913
13-10
Nonverbal Cues
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13-11
Communication Barriers
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13-12
Overcoming Communication Barriers
13-8
Written vs. Verbal Communication
Advantages •Tangible/verifiable •Permanent record •Stored for later reference •Wellcks:
•Time consuming
1. Communication management in an Internet world
2. Managing the organization’s knowledge resources
3. Communicating with customers 4. Getting employee input 5. Communicating ethically
13-17
Networked Communication Applications (cont.)
•Electronic Data interchange (EDI) •Teleconference and videoconference meetings •Organizational intranet •Organizational extranet •Internet-based voice/video communication
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• Acceptance of ambiguity • Tolerance of the impractical • Low external controls • Tolerance of risks • Tolerance of conflict • Focus on ends • Open-system focus • Positive feedback
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8-12
Organization Development Efforts
1. Survey feedback 2. Process consultation 3. Team-building 4. Intergroup development
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8-6
Internal Factors
• Strategy • Composition of workforce • Employee attitudes
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Innovation: The process of taking a creative idea and turning it into a useful product, service, or method of operation.
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8-7
Initiating Change
Organizational changes need a catalyst.
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8-8
Two Different Approaches
“Calm waters” metaphor “White-water rapids” metaphor
• Explain how to manage resistance to change. • Describe what managers need to know about
employee stress. • Discuss techniques for stimulating innovation.
8-17
Employee Reactions to Change
Change often creates stress for employees!
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8-18
Change Often Creates Stress for Employees
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8-9
Calm Waters Change
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8-10
White-Water Rapids Change
Leading a company in change, in an industry in change.
Reducing Resistance to Change
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8-16
8.3 Describe what
managers need to know about employee stress.
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8-19
Symptoms of Stress
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8-20
Reducing Stress
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8-25
Innovation Process
1. Perception 2. Incubation 3. Inspiration 4. Innovation
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8-26
Encouraging Innovation
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1. Uncertainty 2. Habit 3. Concern over
personal loss 4. Belief change is not
in organization’s best interests
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8-15
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8-3
8.1 Define organizational change and compare and contrast views on the change process.
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8-13
8.2
Explain how to
manage resistance to
change.
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8-14
Resistance to Change
8-4
What is Organizational Change?
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8-5
External Factors
• Marketplace • Government laws and regulations • Technology • Labor markets • Economic changes
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8-11
Implementing Change
Organization development (OD): Efforts that assist organizational members with a planned change by focusing on their attitudes and values.
8-27
Structural Variables and Innovation
1. Organic structures 2. Abundant resources 3. High interunit communication 4. Minimal time pressure 5. Work and nonwork support
管理学,罗宾斯,9版,英文Robbinsfom908
此处添加副标题内容
8Chapter Managing Change and Innovation
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8-2
Learning Outcomes
• Define organizational change and compare and contrast views on the change process.
8-23
8.4 Discuss techniques for stimulating innovation.
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8-24
Creativity and Innovation
Creativity: The ability to produce novel and useful ideas.
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8-29
HR and Innovation
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8-30
8-31
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