智慧树知到《跨文化商务沟通》章节测试答案

智慧树知到跨文化沟通心理学测试答案

智慧树知到跨文化沟通心理学测试答案绪论单元测试1、本课程将在（）个站点停下。

A:4B:5C:6D:7答案: 【7】2、学习到最后你需要回归到一个原点：回答“我是谁”的问题。

A:对B:错答案: 【对】3、根据本节视频讲到的可知：越是身处全球化的进程中，人们越要明确自己的民族身份感。

A:对B:错答案: 【错】第一章单元测试1、以下说法正确的是：A:在面对面的沟通中情感性的信息更容易被别人接收到B:文化是个人的知识C:在选择沟通媒介时，只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案: 【在面对面的沟通中情感性的信息更容易被别人接收到】2、Samovar的跨文化沟通模型图A:包括两种文化B:形状相似就象征着文化距离是比较近的，沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识答案: 【形状相似就象征着文化距离是比较近的，沟通更容易】3、关于心理学，下列说法正确的有：A:提倡文化的相对性B:心理学既关注人的共性，也关注人类社会文化的多样性C:心理过程可以看到D:强调即使是同一文化、民族或性别的人，也并非完全相同答案: 【提倡文化的相对性;心理学既关注人的共性，也关注人类社会文化的多样性;强调即使是同一文化、民族或性别的人，也并非完全相同】4、Belay的三维度模型中：A:行为角度的跨文化沟通能力，是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案: 【认知角度要有跨文化的沟通意识;情感角度的跨文化沟通能力中包括自我概念的内容】5、在跨文化沟通当中，沟通顺畅、不存在障碍是正常的。

A:对B:错答案: 【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点？A:从性格、人际、绩效等方面全面考虑B:在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案: 【从性格、人际、绩效等方面全面考虑】2、以下说法不正确的是A:集体主义可以与松文化并存B:文化的松紧与个人主义－集体主义是一回事C:松－紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监督力度更强，这一点被映射在个体水平上，表现为自我监控的严格答案: 【文化的松紧与个人主义－集体主义是一回事】3、在文化中，反映人们的宗教观和哲学观的是什么时间？A:正式时间B:非正式时间C:技术时间D:轮回时间答案: 【正式时间】4、在做事取向的文化中，对个体绩效评价的标准是A:根据关系亲疏进行评价B:即使一个人什么都没有做，但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化，来评价一个人D:不依赖于外在的标准，而是个体内在的成长和自我完善答案: 【用量化的指标、可以被看见的行动或变化，来评价一个人】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B:人性观C:时间知觉和空间知觉D:对权力平等的知觉答案: 【对自我和他人关系的取向;人性观;时间知觉和空间知觉;对权力平等的知觉】6、跨文化谈判可能会遇到的分歧点在以下哪几个方面？A:谈判中的情绪B:谈判的态度C:谈判的时间D:谈判的目的答案: 【谈判中的情绪;谈判的态度;谈判的时间;谈判的目的】第三章单元测试1、Hofstede文化五维度理论中，集体主义—个人主义的概念是在哪个层面使用的？A:集体层面B:国家层面C:其余都对D:个体层面答案:【国家层面】2、下列国家中权力距离小的文化是：AA:以色列B:菲律宾C:新加坡D:印度3、下列哪些陈述是正确的？ACDA:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个连续带的两个端点4、关于GLOBE项目的说法正确的是：ABCA:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体制集体主义和内群体集体主义D:只测量了文化的一种状况，即现状如何5、关于聚焦法取向的说法正确的是：BDA:是在一个时间的横截面上面来描述文化的特点B:聚焦法取向能够找到形成文化差异的真正原因C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义6、下列哪些选项属于不确定性规避较低的文化？ADA:倾向于租房子B:容易拒绝不合乎常规的建议C:选择稳定性较强的职业D:对改变抱开放态度第四章单元测试1、全世界各国都存在同乡会、校友会，这体现了Fajfel社会认同理论中哪一项基本假设？C A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同2、根据Marcia提出的自我身份感状态模型，探索充分、但承诺度不高的状态是：CA:身份感早闭B:身份感获得C:身份感延缓D:身份感弥散3、有关Baldelomar的跨文化自我身份感状态模型，下列说法正确的是：CDA:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在相互独立文化中，可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择，可以做个性化的选择，可以自我表达4、在Phinney等人提出的民族认同阶段发展变化模型中，包括哪些阶段？BCDA:内化阶段B:形成阶段C:未确认阶段D:探索阶段5、《中国合伙人》电影中的谈判片段，体现了跨文化体验学习的哪些方面？ABCD A:利用文化差异B:以平等之心对待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力第五章单元测试1、孩子什么时候会出现命名激增现象？BA:21个月左右B:18个月左右C:12个月左右D:13-18个月2、关于非线性语言，下列说法错误的是：BA:逻辑结构是循环的B:看重现在、过去和未来的连续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性3、下列陈述错误的是：CA:当一种语言被翻译成另外一种语言后，原意无法被完整地表达B:字面意义相对应的的词汇，因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识，而知识又可以被我们的语言所反映4、关于语言相对性假说，以下说法正确的是：ABCA:语言的结构可能会影响甚至决定人的思维方式B:人的感知经验通过各种印象呈现出来，而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑约束着说该种语言的人的思维过程，从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有普遍性，决定语法语言潜力的是内在的“语言获得装置”5、在《并非审美观不同》这一案例中，有关发生错位对话的原因，下列说法正确的是：ACD A:是中国人贬已尊人准则的具体体现B:中国人的语言是否定的，但其表情可能是愉悦的，说明中国文化是低情境文化C:根据Martin(1964)的言语层次论，中国主人将敬语型和谦卑型结合在了一起D:美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则6、以下哪些属于Baldrige提出的跨文化谈话话题指导原则？ABDA:具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题第六章单元测试1、关于象征手势，下列说法中错误的是：DA:象征手势在不同文化中的含义不同B:象征手势（emblem）是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例，日本人常用鞠躬，因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解2、非言语沟通包括：ABCDA:时间知觉B:眼神C:面部表情D:沉默3、美国人脸上有笑的表情，通常会和愉快、开心联系在一起。

智慧树知到跨文化沟通心理学测试答案

智慧树知到跨文化沟通心理学测试答案绪论单元测试1、本课程将在（）个站点停下。

A:4B:5C:6D:7答案: 【7】2、学习到最后你需要回归到一个原点：回答“我是谁”的问题。

A:对B:错答案: 【对】3、根据本节视频讲到的可知：越是身处全球化的进程中，人们越要明确自己的民族身份感。

A:对B:错答案: 【错】第一章单元测试1、以下说法正确的是：A:在面对面的沟通中情感性的信息更容易被别人接收到B:文化是个人的知识C:在选择沟通媒介时，只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案: 【在面对面的沟通中情感性的信息更容易被别人接收到】2、Samovar的跨文化沟通模型图A:包括两种文化B:形状相似就象征着文化距离是比较近的，沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识答案: 【形状相似就象征着文化距离是比较近的，沟通更容易】3、关于心理学，下列说法正确的有：A:提倡文化的相对性B:心理学既关注人的共性，也关注人类社会文化的多样性C:心理过程可以看到D:强调即使是同一文化、民族或性别的人，也并非完全相同答案: 【提倡文化的相对性;心理学既关注人的共性，也关注人类社会文化的多样性;强调即使是同一文化、民族或性别的人，也并非完全相同】4、Belay的三维度模型中：A:行为角度的跨文化沟通能力，是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案: 【认知角度要有跨文化的沟通意识;情感角度的跨文化沟通能力中包括自我概念的内容】5、在跨文化沟通当中，沟通顺畅、不存在障碍是正常的。

A:对B:错答案: 【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点？A:从性格、人际、绩效等方面全面考虑B:在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案: 【从性格、人际、绩效等方面全面考虑】2、以下说法不正确的是A:集体主义可以与松文化并存B:文化的松紧与个人主义－集体主义是一回事C:松－紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监督力度更强，这一点被映射在个体水平上，表现为自我监控的严格答案: 【文化的松紧与个人主义－集体主义是一回事】3、在文化中，反映人们的宗教观和哲学观的是什么时间？A:正式时间B:非正式时间C:技术时间D:轮回时间答案: 【正式时间】4、在做事取向的文化中，对个体绩效评价的标准是A:根据关系亲疏进行评价B:即使一个人什么都没有做，但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化，来评价一个人D:不依赖于外在的标准，而是个体内在的成长和自我完善答案: 【用量化的指标、可以被看见的行动或变化，来评价一个人】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B:人性观C:时间知觉和空间知觉D:对权力平等的知觉答案: 【对自我和他人关系的取向;人性观;时间知觉和空间知觉;对权力平等的知觉】6、跨文化谈判可能会遇到的分歧点在以下哪几个方面？A:谈判中的情绪B:谈判的态度C:谈判的时间D:谈判的目的答案: 【谈判中的情绪;谈判的态度;谈判的时间;谈判的目的】第三章单元测试1、Hofstede文化五维度理论中，集体主义—个人主义的概念是在哪个层面使用的？A:集体层面B:国家层面C:其余都对D:个体层面答案:【国家层面】2、下列国家中权力距离小的文化是：AA:以色列B:菲律宾C:新加坡D:印度3、下列哪些陈述是正确的？ACDA:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个连续带的两个端点4、关于GLOBE项目的说法正确的是：ABCA:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体制集体主义和内群体集体主义D:只测量了文化的一种状况，即现状如何5、关于聚焦法取向的说法正确的是：BDA:是在一个时间的横截面上面来描述文化的特点B:聚焦法取向能够找到形成文化差异的真正原因C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义6、下列哪些选项属于不确定性规避较低的文化？ADA:倾向于租房子B:容易拒绝不合乎常规的建议C:选择稳定性较强的职业D:对改变抱开放态度第四章单元测试1、全世界各国都存在同乡会、校友会，这体现了Fajfel社会认同理论中哪一项基本假设？C A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同2、根据Marcia提出的自我身份感状态模型，探索充分、但承诺度不高的状态是：CA:身份感早闭B:身份感获得C:身份感延缓D:身份感弥散3、有关Baldelomar的跨文化自我身份感状态模型，下列说法正确的是：CDA:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在相互独立文化中，可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择，可以做个性化的选择，可以自我表达4、在Phinney等人提出的民族认同阶段发展变化模型中，包括哪些阶段？BCDA:内化阶段B:形成阶段C:未确认阶段D:探索阶段5、《中国合伙人》电影中的谈判片段，体现了跨文化体验学习的哪些方面？ABCD A:利用文化差异B:以平等之心对待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力第五章单元测试1、孩子什么时候会出现命名激增现象？BA:21个月左右B:18个月左右C:12个月左右D:13-18个月2、关于非线性语言，下列说法错误的是：BA:逻辑结构是循环的B:看重现在、过去和未来的连续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性3、下列陈述错误的是：CA:当一种语言被翻译成另外一种语言后，原意无法被完整地表达B:字面意义相对应的的词汇，因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识，而知识又可以被我们的语言所反映4、关于语言相对性假说，以下说法正确的是：ABCA:语言的结构可能会影响甚至决定人的思维方式B:人的感知经验通过各种印象呈现出来，而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑约束着说该种语言的人的思维过程，从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有普遍性，决定语法语言潜力的是内在的“语言获得装置”5、在《并非审美观不同》这一案例中，有关发生错位对话的原因，下列说法正确的是：ACD A:是中国人贬已尊人准则的具体体现B:中国人的语言是否定的，但其表情可能是愉悦的，说明中国文化是低情境文化C:根据Martin(1964)的言语层次论，中国主人将敬语型和谦卑型结合在了一起D:美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则6、以下哪些属于Baldrige提出的跨文化谈话话题指导原则？ABDA:具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题第六章单元测试1、关于象征手势，下列说法中错误的是：DA:象征手势在不同文化中的含义不同B:象征手势（emblem）是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例，日本人常用鞠躬，因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解2、非言语沟通包括：ABCDA:时间知觉B:眼神C:面部表情D:沉默3、美国人脸上有笑的表情，通常会和愉快、开心联系在一起。

跨文化沟通心理学知到章节答案智慧树2023年华东师范大学

跨文化沟通心理学知到章节测试答案智慧树2023年最新华东师范大学绪论单元测试1.本课程将在（）个站点停下。

参考答案:72.学习到最后你需要回归到一个原点：回答“我是谁”的问题。

参考答案:对3.根据本节视频讲到的可知：越是身处全球化的进程中，人们越要明确自己的民族身份感。

参考答案:错第一章测试1.以下说法正确的是：参考答案:在面对面的沟通中情感性的信息更容易被别人接收到2.关于Samovar的跨文化沟通模型图，下列说法正确的是：参考答案:形状相似就象征着文化距离是比较近的，沟通更容易3.误解发生的可能性大小与文化距离的关系是怎么样的？参考答案:文化距离越大，误解发生的可能性越大4.以下哪一项不属于行为角度的跨文化沟通能力？参考答案:社交放松5.关于心理学，下列说法正确的有（）参考答案:强调即使是同一文化、民族或性别的人，也并非完全相同;提倡文化的相对性;心理学既关注人的共性，也关注人类社会文化的多样性6.Belay的三维度模型中：参考答案:认知角度要有跨文化的沟通意识;情感角度的跨文化沟通能力中包括自我概念的内容7.媒介是指承载并传递信息的物理形式，包括以下哪些内容？参考答案:物质实体;物理能8.在跨文化情境中具备怎样的人格特征会帮助人们进行跨文化沟通和适应？参考答案:情绪稳定性;开放性;文化共感性9.沟通当中，沟通顺畅是正常的。

参考答案:错10.在跨文化情境中能灵活地转换到与当下情境相适应的解释模式。

这属于文化能力的一部分。

参考答案:对第二章测试1.下列哪项不属于精确文化在管理中的特点？参考答案:从性格、人际、绩效等方面全面考虑2.以下说法不正确的是（）参考答案:文化的松紧与个人主义－集体主义是一回事3.在文化中，反映人们的宗教观和哲学观的是什么时间？参考答案:正式时间4.在做事取向的文化中，对个体绩效评价的标准是（）参考答案:用量化的指标、可以被看见的行动或变化，来评价一个人5.文化取向包括以下哪些内容？参考答案:对权力平等的知觉;对自我和他人关系的取向;人性观;时间知觉和空间知觉6.跨文化谈判可能会遇到的分歧点在以下哪几个方面？参考答案:谈判中的情绪;谈判的时间;谈判的态度;谈判的目的7.“朋友的朋友也是朋友”这种情况更容易发生在哪一种文化中？参考答案:弥散文化8.下列哪些属于普遍主义文化在管理上的特点？参考答案:强调就事论事;强调建立制度、系统、规章;不轻易改变法律、制度、规章和规则9.感性文化中的人注重情境的、非言语的信息。

跨文化交际智慧树知到答案章节测试2023年海南热带海洋学院

第一章测试1.As a phenomenon, intercultural communication has existed for thousands ofyears. However, as a discipline, its history is only about fifty years. （）A:错B:对答案:B2.Intercultural Communication as a discipline first started in Europe. （）A:错B:对答案:A3.Culture is a static entity( 静态的实体) while communication is a dynamicprocess.（）A:对B:错答案:B4.Culture can be seen as shared knowledge ,what people need to know in orderto act appropriately in a given (约定的特定的) culture. （）A:错B:对答案:B5.Although cultural stereotype has its limitations(over-generalization),it stillcontributes to a person’s cultural cognition.（）A:错B:对答案:B6.In intercultural communication, we should separate one’s individualcharacter from cultural generalization. （）A:对B:错答案:A7.Cultural mistakes are more serious than linguistic mistakes. The linguisticmistake means that someone is not fully expressing his or her idea whilecultural mistakes can lead to serious misunderstanding and even ill-feelingbetween individuals.（）A:错B:对答案:B8.All people of the same nationality will have the same culture. （）A:对B:错答案:B9.Although two cultures may share the same ideas, their meaning andsignificance may not be the same. （）A:错B:对答案:B10.One’s actions are totally independent of his or her culture.（）A:错B:对答案:A第二章测试1.All cultures require and value politeness, but the ways in which politeness isachieved may vary significantly.（）A:对B:错答案:A2.Don’t take offence-getting the form of address ”wrong” is rarely intended tobe offensive. （）A:对B:错答案:A3.Addressing forms like “Miss Mary”, ”Brown” by the Chinese may be a form ofcultural compromise.（）A:对B:错答案:A4.Ranks in the armed forces like Captain, Colonel can be used as titles.（）A:对B:错答案:A5.Westerners can understand what Uncle policeman or P.L.A. Uncle means.（）A:对B:错答案:B6.We can address Jason Douglas, who is a lawyer, as Lawyer Douglas. （）A:错B:对答案:A7.Chinese hospitality toward the westerners is always greatly appreciated.（）A:错B:对答案:A8.The Chinese way of showing concern is usually appreciated by theWesterners. （）A:错B:对答案:A9.“Thank you for coming!” is a typical expression used by Western hosts whenthe guests just arrived. （）A:错B:对答案:A10.“I’m sorry to have wasted your time” or “I’m sorry to have taken up so muchof your time” are usual ly appropriate for the business visit.（）A:对B:错答案:A第三章测试1.sometimes the Chinese way of showing modesty may be considered asfishing for compliments. （）A:对B:错答案:A2.The social functions of Chinese and English compliments are roughly thesame. （）A:对B:错答案:A3.In informal situations, a large number of compliments are used to makepeople feel comfortable. （）A:错B:对答案:B4.The cultural assumption of compliments is the same between cultures. （）A:对B:错答案:B5.Adjectives and verbs are often used to convey compliment message inEnglish, while adjectives, adverbs and verbs are often used in Chinese.（）A:对B:错答案:A6.English compliments often begin with the word “you” while Chinesecompliments often start with the w ord “I”. （）A:对B:错答案:B7.Chinese people give more compliments in daily life than Americans. （）A:对B:错答案:B8.Americans tends to be self-effacing in their compliments responses. （）A:错B:对答案:Apliments on other’s belongings are sometimes an indirect w ay of requestin American culture. （）A:错B:对答案:A10.If a guest compliments something in another person’s home, the Chinese hostor hostess will probably give that thing to the guest.（）A:对B:错答案:A第四章测试1.Verbal communication is more important than nonverbal communication. （）A:错B:对答案:A2.“Dragon” means the same to the Westerner as “龙” to the Chinese. （）A:对B:错答案:B3.The Chinese phrase “知识分子” has the same meaning as “intellectual”. （）A:错答案:A4. A term in one language may not have a counterpart in another language. （）A:对B:错答案:A5.In referring to animals and birds, the Chinese practice is generally, but notalways ,to use “公” or “母” to show whether a creature is male or female. Thisis the same with the English language. （）A:对B:错答案:B6.The following six English word: “vice”, “associate”, “assistant”, “deputy”,“lieutenant” and “under” can all mean “副” in Chinese language. （）A:错B:对答案:B7.There are as many similarities as dissimilarities between English proverbsand Chinese proverbs. （）A:错B:对答案:A8.Violating a cultural taboo is as serious as violating a verbal taboo （）A:错B:对答案:B9.Patterns of thought varies with culture.（）A:错B:对答案:B10.Particular thought patterns predominate in each culture, e.g. Americanculture is predominantly factual-inductive, Russian culture is predominantlyaxiomatic-deductive,and Arab cultures are predominately intuitive-affective.（）A:对B:错答案:A第五章测试1.Speaking is just one mode of communication. There are many others. （）A:错答案:B2.Some researchers assert that in face-to-face communication, about 70%ofinformation is communicated through speaking, and over 30% sis sent by nonverbal means. （）A:对B:错答案:B3.Environment is one of the five study areas that nonverbal communicationcovers. （）A:对B:错答案:A4.Much of our nonverbal behavior, like culture, tends to elusive, spontaneousand frequently goes beyond our awareness. （）A:错B:对答案:Btin American, African, Arab and most Asian cultures are M-Time cultures.（）A:错B:对答案:A6.Arab belongs to tough cultures.（）A:错B:对答案:B7.In some cultures, eye contact should be avoided in order to show respect orobedience. （）A:对B:错答案:A8.The appropriateness of physical contact varies with different cultures.（）A:错B:对答案:B9.Western women usually like Chinese to touch their bodies or small children.（）A:对B:错答案:B10.Seating arrangements reflect culture. Chinese people tend to talk with thoseopposite them rather than those seated or standing beside them. （）A:对B:错答案:B第六章测试1.Gender is the cultural meaning of “sex”.（）A:错B:对答案:A2.Sex and gender are synonymous. （）A:对B:错答案:B3. A lady might be feminine, masculine or a combination of both. （）A:对B:错答案:A4.Women are generally comfortable with building close relationships andconfiding to others, while most men are reserved about involvement anddisclosure. （）A:对B:错答案:A5.Most men use communication to create connection or equality betweenpeople. （）A:错B:对答案:A6.Women usually use communication to establish status and power.（）A:错B:对答案:A7.In feminine culture, communication is a way—probably the primary way—toexpress and expand closeness. （）A:对B:错答案:A8.Masculine socialization stresses doing things and regards action as primaryways to create and express closeness. （）B:对答案:B9.The first and last principal for effective cross-gender communication issuspending judgment. （）A:对B:错答案:A10.It is difficult but possible to seek translation cues that will facilitate ourcommunication. （）A:对B:错答案:A第七章测试1.In China, Of all virtues filial piety is the most important.（）A:错B:对答案:B2.Americans hold the view that the human nature is___ and the law is anecessity for the society. （）A:corruptibleB:perfectC:goodD:evil答案:D3.Chinese parents are the ruler, while Western parents advocate___. （）A:rulesB:authorityC:faceD:equality答案:D4.In American families, parents pay more attention to respect, freedom andequality. （）A:authorityB:respectC:equalityD:freedom答案:BCD5.The American diet takes into account the amount of ___ in the food.（）A:fatB:vitaminsD:protein答案:ABD6.Chinese diet pays more attention to ____.（）A:ShapeB:artistryC:tasteD:sensory perception答案:ABCD7.With the globalization, the cultural differences and integration can be verycommon in our daily life . （）A:错B:对答案:B8.For Chinese, the longer you make friends with someone, the heavier theobligation will be. （）A:对B:错答案:A9.Chinese like to face the fact with reliable information and deal with theproblem based on the fact. （）A:错B:对答案:A10.For the West, they treated the old man with equality and they would respectthe facts though it is bad for their loved ones. （）A:错B:对答案:B第八章测试1.Acculturation refers to the process of becoming communicatively competentin a culture we have not been raised in.（）A:对B:错答案:A2.The ___ stage occurs after the initial excitement wears off and the challengesof living in a different and, therefore, often difficult environment.（）A:crisisB:adjustmentC:honeymoonD:recovery答案:A3.It is very common during ___stage for people to feel tired all the time and toactually feel sick even though there is no specific illness that a doctor can identify （）A:honeymoonB:crisisC:adjustmentD:recovery答案:B4.Stages that a person is see to go through in acculturation process. （）A:crisisB:honeymoonC:recoveryD:adjustment答案:ABCD5. A person tends to go through stages of _____ before again returning to anormal functioning mode on their reentry to their home culture just as they do when they initially move abroad.（）A:euphoriaB:readjustmentC:crisisD:frustration答案:ABD6.In reverse culture shock, returning persons may experience___（）A:lonelinessB:frustrationC:disorientationD:stress答案:ABCD7.Reverse culture shock may be experienced when people return to their ownhome culture after having gotten habituated to a new one.（）A:对B:错答案:A8.One develops cultural competence within another culture when one alsoshares the appropriate feelings about things. （）A:对B:错答案:A9.Returning home can be pretty simple as other people are always interestedin what you have gone through.（）A:错B:对答案:A10.Ethics refers to judgments that focus on degrees of rightness and wrongness.（）A:错B:对答案:B。

跨文化沟通心理学智慧树答案

知到跨文化沟通心理学网课答案，单元测试答案绪论单元测试1、本课程将在（）个站点停下。

A:4B:5C:6D:7答案: 【7】2、学习到最后你需要回归到一个原点：回答“我是谁”的问题。

A:对B:错答案: 【对】3、根据本节视频讲到的可知：越是身处全球化的进程中，人们越要明确自己的民族身份感。

A:对B:错答案: 【错】第一章单元测试1、以下说法正确的是：A:在面对面的沟通中情感性的信息更容易被别人接收到B:文化是个人的知识C:在选择沟通媒介时，只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案: 【在面对面的沟通中情感性的信息更容易被别人接收到】2、Samovar的跨文化沟通模型图A:包括两种文化B:形状相似就象征着文化距离是比较近的，沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识答案: 【形状相似就象征着文化距离是比较近的，沟通更容易】3、关于心理学，下列说法正确的有：A:提倡文化的相对性B:心理学既关注人的共性，也关注人类社会文化的多样性C:心理过程可以看到D:强调即使是同一文化、民族或性别的人，也并非完全相同答案: 【提倡文化的相对性;心理学既关注人的共性，也关注人类社会文化的多样性;强调即使是同一文化、民族或性别的人，也并非完全相同】4、Belay的三维度模型中：A:行为角度的跨文化沟通能力，是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案: 【认知角度要有跨文化的沟通意识;情感角度的跨文化沟通能力中包括自我概念的内容】5、在跨文化沟通当中，沟通顺畅、不存在障碍是正常的。

A:对B:错答案: 【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点？A:从性格、人际、绩效等方面全面考虑B:在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案: 【从性格、人际、绩效等方面全面考虑】2、以下说法不正确的是A:集体主义可以与松文化并存B:文化的松紧与个人主义－集体主义是一回事C:松－紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监督力度更强，这一点被映射在个体水平上，表现为自我监控的严格答案: 【文化的松紧与个人主义－集体主义是一回事】3、在文化中，反映人们的宗教观和哲学观的是什么时间？A:正式时间B:非正式时间D:轮回时间答案: 【正式时间】4、在做事取向的文化中，对个体绩效评价的标准是A:根据关系亲疏进行评价B:即使一个人什么都没有做，但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化，来评价一个人D:不依赖于外在的标准，而是个体内在的成长和自我完善答案: 【用量化的指标、可以被看见的行动或变化，来评价一个人】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B:人性观C:时间知觉和空间知觉D:对权力平等的知觉答案: 【对自我和他人关系的取向;人性观;时间知觉和空间知觉;对权力平等的知觉】6、跨文化谈判可能会遇到的分歧点在以下哪几个方面？A:谈判中的情绪B:谈判的态度C:谈判的时间答案: 【谈判中的情绪;谈判的态度;谈判的时间;谈判的目的】第三章单元测试1、Hofstede文化五维度理论中，集体主义—个人主义的概念是在哪个层面使用的？A:集体层面B:国家层面C:其余都对D:个体层面答案:【国家层面】2、下列国家中权力距离小的文化是：A:以色列B:菲律宾C:新加坡D:印度答案: 【以色列】3、下列哪些陈述是正确的？A:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个连续带的两个端点答案: 【男性气质文化鼓励竞争;长期导向的文化更注重孝道和关系的和睦;个人主义与集体主义是一个连续带的两个端点】4、关于GLOBE项目的说法正确的是：A:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体制集体主义和内群体集体主义D:只测量了文化的一种状况，即现状如何答案: 【反映了最近数据揭示的文化维度;提出了自信这一文化维度;把集体主义维度分为体制集体主义和内群体集体主义】5、关于聚焦法取向的说法正确的是：A:是在一个时间的横截面上面来描述文化的特点B:聚焦法取向能够找到形成文化差异的真正原因C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义答案: 【聚焦法取向能够找到形成文化差异的真正原因; 聚焦法取向关注本土概念的文化专属意义】6、下列哪些选项属于不确定性规避较低的文化？A:倾向于租房子B:容易拒绝不合乎常规的建议C:选择稳定性较强的职业D:对改变抱开放态度答案: 【倾向于租房子;对改变抱开放态度】第四章单元测试1、全世界各国都存在同乡会、校友会，这体现了Fajfel社会认同理论中哪一项基本假设？A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同答案: 【人们将世界归类为内群体和外群体】2、根据Marcia提出的自我身份感状态模型，探索充分、但承诺度不高的状态是：A:身份感早闭B:身份感获得C:身份感延缓D:身份感弥散答案: 【身份感延缓】3、有关Baldelomar的跨文化自我身份感状态模型，下列说法正确的是：A:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在相互独立文化中，可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择，可以做个性化的选择，可以自我表达答案: 【相互依赖文化的重要特点是相似、传统和复制;相互独立文化的特点是人们可以选择，可以做个性化的选择，可以自我表达】4、在Phinney等人提出的民族认同阶段发展变化模型中，包括哪些阶段？A:内化阶段B:形成阶段C:未确认阶段D:探索阶段答案: 【形成阶段;未确认阶段;探索阶段】5、《中国合伙人》电影中的谈判片段，体现了跨文化体验学习的哪些方面？A:利用文化差异B:以平等之心对待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力答案: 【利用文化差异;以平等之心对待其它文化;在体验中察觉深层次的文化身份感;拥有文化反省力】第五章单元测试1、孩子什么时候会出现命名激增现象？A:21个月左右B:18个月左右C:12个月左右D:13-18个月答案: 【18个月左右】2、关于非线性语言，下列说法错误的是：A:逻辑结构是循环的B:看重现在、过去和未来的连续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性答案: 【看重现在、过去和未来的连续性】3、下列陈述错误的是：A:当一种语言被翻译成另外一种语言后，原意无法被完整地表达B:字面意义相对应的的词汇，因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识，而知识又可以被我们的语言所反映答案: 【人们的行为、思想、情感是不受到自身语言的限制】4、关于语言相对性假说，以下说法正确的是：A:语言的结构可能会影响甚至决定人的思维方式B:人的感知经验通过各种印象呈现出来，而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑约束着说该种语言的人的思维过程，从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有普遍性，决定语法语言潜力的是内在的“语言获得装置”答案: 【语言的结构可能会影响甚至决定人的思维方式;人的感知经验通过各种印象呈现出来，而这些印象需要人类心智对其进行组织;语言的独特内部逻辑约束着说该种语言的人的思维过程，从而造成了说不同语言的人之间有显著的认知差异】5、在《并非审美观不同》这一案例中，有关发生错位对话的原因，下列说法正确的是：A:是中国人贬已尊人准则的具体体现B:中国人的语言是否定的，但其表情可能是愉悦的，说明中国文化是低情境文化C:根据Martin(1964)的言语层次论，中国主人将敬语型和谦卑型结合在了一起D:美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则答案: 【是中国人贬已尊人准则的具体体现;根据Martin(1964)的言语层次论，中国主人将敬语型和谦卑型结合在了一起;美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则】6、以下哪些属于Baldrige提出的跨文化谈话话题指导原则？A:具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题答案: 【具有文化敏感性;保持谈话内容的积极性;避免谈及非常私人的问题】第六章单元测试1、关于象征手势，下列说法中错误的是：A:象征手势在不同文化中的含义不同B:象征手势（emblem）是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例，日本人常用鞠躬，因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解答案: 【在同一文化中用象征性手势表达的含义会被误解】2、非言语沟通包括：A:时间知觉B:眼神C:面部表情D:沉默答案: 【时间知觉;眼神;面部表情;沉默】3、美国人脸上有笑的表情，通常会和愉快、开心联系在一起。

跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年

跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年1.在跨文化沟通中，人们认为本国各项条件最优，会容易导致沟通障碍。

另一种应对差异性的文化态度则是尊重东道国差异性，任用当地员工，这是跨文化沟通中的哪种态度？答案:多中心主义2.面对跨文化环境时能够理解其他文化非语言表达方式，并建立信任关系，这属于答案:社会资本3.韦纳归因理论不包含哪个原因？答案:周围环境4.在异国一段时间后，面临越来越多的文化差异，交通、不熟悉的食物、语言障碍等使旅居者思乡、沮丧，此时处于文化休克的哪一阶段？答案:危机期5.有时候人们在会话中违反合作原则以达到幽默、嘲讽、一语双关等效果。

A因为开车速度太快被警察拦下，A问道：“是我车速太快了吗？”，警察回答：“你只是飞的太低了。

” 这段对话违反了合作原则的哪一项？答案:质的准则6.语调可以表达不同的感情色彩，属于哪种非语言沟通方式？答案:副语言7.下列哪项不是女性沟通的特点？答案:谈话呈线性流动、目的明确8.外派人员归国后面临诸多问题，下列哪个不属于组织层面的解决方式？答案:开发利用人际关系网，与母国和母公司文化加强联系9.不同国家的人们问候方式不同，在哪个国家，人们习惯拥抱问候并通常会在对方后背上轻拍两下？答案:墨西哥10.在商务活动中，下列哪个国家不喜欢寒暄？答案:德国11.在哪国文化中，13日的星期五被认为是倒霉的一天？答案:美国12.下列哪个是低语境文化的特点？答案:强调言语沟通甚于非言语沟通13.商务信件中，（）通常用一种积极的写作方式来阐述负面消息，而这种行为方式会使美国的合作伙伴认为他有所隐瞒。

答案:日本人14.不同国家颜色有不同的含义，出席葬礼时，美国、日本、非洲国家倾向于什么颜色的服饰？答案:黑色、白色、红色15.哪个国家在商务活动中不注重守时？答案:阿拉伯16.文化冰山论中的显性部分主要指人们的暴露行为或者容易被人们观察到部分，比如行为习惯和语言等，是文化中更为重要的基础部分。

智慧树,知到《跨文化交际》(东北农业大学)章节答案【完整】

智慧树，知到《跨文化交际》（东北农业大学）章节答案【完整】第一章单元测试1、单选题：Although many aspects of culture are subject to change, the _______ of a culture resists major alterations.选项：A:historyB:the deep structureC:traditionD:background答案: 【the deep structure】2、单选题：______ is at the core of intercultural communication.选项：A:CultureB:ReceiverC:SenderD:Language答案: 【Language】3、单选题：Which of the countries doesn”t belong to individualisticculture?选项：A:FranceB:New ZealandC:ItalyD:Greece答案: 【Greece】4、单选题：It is a universal truth that language is _____ by culture and in turn it ______ culture.选项：A:influenced, reflectsB:displayed, influencesC:shaped, influencesD:determined, reflects答案: 【displayed, influences】5、判断题：Learning is the most important character of culture where and how can we learn is easy to explain.( )选项：A:对答案: 【错】6、判断题：Conformity is high in loose cultures. In Japan, which is a loose culture, people are sometimes criticized for minor deviations. ( )选项：A:对B:错答案: 【错】7、判断题：The culture is more likely to be tight where people are highly independent.( )选项：A:错B:对答案: 【错】8、判断题：This way of classifying culture is from the perspective of attitude towards nature.( )选项：A:错答案: 【对】9、判断题：Neutral cultures are not necessarily cold or unfeeling, nor are they emotionally constipated or repressed.( ) 选项：A:错B:对答案: 【错】10、判断题：Communication is an activity that affects people and other people.( )选项：A:错B:对答案: 【错】第二章单元测试1、判断题：Communication is an activity that affects people and other people. ( )选项：A:错答案: 【对】2、多选题：Which of the following is appropriate to describe communication?选项：A:irreversibleB:symbolicC:systematicD:continuous答案: 【irreversible;symbolic;systematic;continuous】3、单选题：Communication is a(n) _________ by which a source transmits a message to a receiver through some channel.选项：A:activityB:transactionC:processD:action答案: 【process】4、判断题：Communication is a process which has a beginning and anend.( )选项：A:对B:错答案: 【错】5、多选题：Which of the following is element of communication?选项：A:contextB:noiseC:participantsD:channels答案: 【context;noise;participants;channels】6、判断题：Intercultural communication is contextual.( ) 选项：A:对B:错答案: 【对】7、判断题：Intercultural communication occurs even within the same dominant culture because of racial, linguistically, occupation,age or sexual orientation.( )选项：A:对B:错答案: 【对】8、判断题：Like an iceberg, nine-tenths of culture is below surface.( )选项：A:错B:对答案: 【对】9、判断题：Some sorts of daily rules are learned by osmosis.( ) 选项：A:对B:错答案: 【对】10、判断题：The iceberg model implies that the visible parts of cultures are just expressions of its invisible parts.( )选项：A:对B:错答案: 【对】。

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]智慧树知到《跨文化商务沟通》章节测试答案见面课：冰山之下--商业广告中的文化价值观1、问题:Culture is like an iceberg. Only a small part of culture is visible. For instance, food, dress, paintings are all apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项：A:viewsB:attitudesC:architectureD:customs答案: 【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项：A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案: 【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3、问题:Chinese consumers can be ascribed to the values of conformity and“face”.选项：A:对B:错答案: 【对】4、问题:It”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项：A:对B:错答案: 【对】5、问题:The Americans have the spirit of innovation and risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项：A:对B:错答案: 【错】见面课：商业宣讲实践1、问题:In the presentation of GTech, the first part is to introduce some basic information about GTech.选项：A:对B:错答案: 【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项：A:对B:错答案: 【对】3、问题:Keeping your hands in your pockets during the presentation shows your confidence.选项：A:对B:错答案: 【错】4、问题:Images in PPT can distract people”s attention andmake the message less powerful.选项：A:对B:错答案: 【错】5、问题:A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项：A:对B:错答案: 【对】6、问题:What is the most obvious difference among informative presentation, persuasive presentation, and goodwill presentation? ( )选项：A:the audienceB:the informationC:the purposeD:the language答案: 【the purpose】7、问题:GTech is a __ company ( )选项：A:foodB:technicalC:mediaD:consultative答案: 【food】8、问题:Which is NOT the need of Japanese hospitals on robot nurses? ( )选项：A:error-orientedB:integratedC:autonomousD:error-free答案: 【error-oriented】9、问题:Which can NOT help you identify your audience in preparing a business presentation? ( )选项：A: AgeB:AppearanceC:OccupationD:Interest答案: 【Appearance】10、问题:Which can NOT attract audience”s attention? ( )选项：A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案: 【Keep on talking】见面课：跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan, they will adapt the indirect approach.选项：A:对B:错答案: 【对】2、问题:To the successful negotiations, the two sides must first understand the cultural differences.选项：A:对B:错答案: 【对】3、问题:High-context cultures are relational, collectivist, intuitive, and contemplative.选项：A:对B:错答案: 【对】4、问题:Germans make it very clear about the prices, conditions and ways of acting.选项：A:对B:错答案: 【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项：A:对B:错答案: 【对】6、问题:It is appropriate to use your right hand to exchange business cards in Indian cultures.选项：A:对B:错答案: 【对】7、问题:Saudis do require as much personal space as most Western cultures.选项：A:对B:错答案: 【错】8、问题:There should be no more than three colors in business formal attire for men.选项：A:对B:错答案: 【对】9、问题:In Finland, a gift is not expected on the first visit, but would be expected on a subsequent visit.选项：A:对B:错答案: 【对】见面课：障碍与沟通--跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项：A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案: 【The failure of the public relations;A culture of deference;Employee”s Loyalty;Communication across cultures】2、问题:When responding to consumer safety issues, the typical Japanese corporation”s response is __.选项：A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers 答案: 【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3、问题:There are many ways of examining cultural differences and their impact on international management. Culture can affect ____.选项：A:technology transferB:managerial attitudesC:managerial ideologyD:business-government relations答案: 【technology transfer;managerial attitudes;managerial ideology;business-government relations】4、问题:How can the culture of a society directly affect management approaches?选项：A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案: 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项：A:Social class is important and social interactions are affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they like to provide signs of their status.D:The French focus on good connections, which can result in lower costs for doing business.答案: 【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项：A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案: 【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both you and your company.】第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noise4、The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization. horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案: 错7、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free oftroubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guaranteea successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对错答案: 对3、There should always be an attachment at the end of abusiness memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying“Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice 10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value Orientations Fons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案:Fons Trompenars”s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationship a view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.对错答案:A3、Kiss greeting usually happen between two men in the United States.错答案:错4、It”s OK to write on someone”s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other”s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingWait for the oldest person at the table to take his or hers. Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other. Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章1、In some high-context cultures, public display of emotions is a sign of immaturity and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer”s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案:the commercial circumstances, the overall context 8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation. The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案:ABCD。