餐厅服务英语-接待客人

Receiving the Diners 接待客人

Unit 2 Receiving the Diners 接待客人

Conversation

A. Seating an individual diner

Hostess: Good afternoon, madam. Have you got a reservation?

Gueset: Yes, for 12:30.The name is Bush.

H: Yes, you’re welcome, Miss Bush.Could y ou follow we,please?How about the table near the window?

G: Oh, it’s quite good.It has a good view of the city.

H: Yes, take your seat, please.I’ll bring a menu for you right away.

B.Seating group guests

Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?

Guest: Yes, we are.We have a reservation in your restaurant.

W:Yes, your tables are over there.Would you please come this way?

G: Thank you.

W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right?

G: I think so.

W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.

G: Miss, can I have Maotai?

W: Yes, but I’m afraid you’d have to pay extra for it.

G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?

W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.

G: Oh, I see. I’d be glad to do that.

W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.

G: Thanks a lot.

C. Seating the guests without a reservation

Waiter: Good evening, sir.

Guest: Gee! So busy here. Could you arrange us a table for two, please?

W: Do you have a reservation?

G: No, we don’t.

W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.

G: But we are leaving this city tomorrow morning. We’re told the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?

W: Well, certainly not. But do you mind waiting?

G: We’d rather wait.

W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.

G: That’s very kind of you to do so.

Useful Expressions

1. Have you made a reservation with us? 请问您在我们这儿有预订吗?

2. How many are you? A table for four? 请问几位?一张4人的餐位吗?

3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?

4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。