商务英语写作Unit10 Business Letters (下)

How to write a letter for placing orders and for confirmation?
As mentioned above, accuracy and clarity are especially important to an order letter. So when writing an order letter, you should include in it the following details:
However, we would like to take this opportunity to recommend an excellent substitute, our new “Youlian” Brand Rayon, which feels the same smooth as the pure silk and not a little inferior in quality, but 10% lower in price. The large number of repeat orders we have received from leading distributors and dress manufacturers is a good evidence of the popularity of this brand. So we are sure that it will also sell well in your country.
We thank you for your order No. …
We are pleased to receive your order No. … and confirm that we have all the items in stock.
Upon/On receipt of your relevant credit, we shall not fail to effect shipment in time.
1. express your pleasure and thanks for receiving the order;
2. guarantee the quality of the goods the buyer ordered and ensure a prompt delivery of the goods;
3. confirm the other important items such as the payment, etc.;
4. express your wish for further orders in future
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Sample 1
Dear Sirs,
Thank you for your quotation of March 10 and the illustrated catalogue. We find both the quality and the price satisfactory and take pleasure in enclosing our Order No. 287 for the following items:
For your reference, we wish to effect payment by irrevocable L/C at sight. Please kindly let us have your confirmation.
Yours faithfully,
1．supply these items from current stock 现货 供应
Please accept our order as follows: …
Please acknowledge acceptance of our order, and confirm the conditions stated above.
Thank you for ordering … …
We can also confirm that your banker, the Westminster Bank Ltd, have accepted our Draft for USD10,310.80, payable within 60 days at sight and all the relevant documents have been successfully negotiated.
3. not a little inferior in quality 质量一点也不 逊色
4. leading distributors领军销售商 5. a sample cutting剪样
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Useful Expressions
an initial order a repeat order
3. your requirements on payment, such as terms and conditions, documents to be presented, bank details, etc.
When writing a letter for confirming an order, you should:
It has been a pleasure doing business with you and we look forward to being of service to you again in the future.
Yours faithfully,
Longwear shoes Ltd.
Furthermore, we usually allow a special discount of 5% on orders exceeding USD100,000. The enclosed is a sample cutting for your reference. Please contact us ASAP if you are interested in it.
Encl. : two copies of Sales Confirmation No. 97064
1．… making up theo arrive将于…到达
3. … all the relevant documents have been successfully negotiated. …所有相关单证都已 商订备齐。 negotiate 协商，商议，商订
Please note that delivery should be completed before …
Please note that the goods must reach us by … at the latest.
Please kindly confirm the above order.
Enclosed are two copies of our Sales Confirmation No. 97064 made out against your order mentioned above. Please kindly sign and return one copy for our file.
We trust the consignment will prove to be satisfactory.
Yours faithfully,
1．… owing to shortage of stock, we are not in a position to supply you with the desired article. 由于库存短缺，我们暂时无法供应贵方所 需要的货物。
2. recommend an excellent substitute推荐一款 优良替代品
Item
Quantity (dozen) Size Unit Price(per doz.)
Women’s Nylon Garments 150 Small
USD 80.00
Ditto
150 Medium USD 100.00
Ditto
150 Large
USD 120.00
We note that you can supply these items from current stock and hope that they reach us no later than April 30.
deliver an order arrange shipment
take/accept an order
Please find the enclosed order sheet for further details.
Please find enclosed our Order No. … for …
商务英语写作
Unit Ten (2)
Placing Orders and Confirmation
当卖方在收到买方订购函后，一般应立即 作出回复，表明是否接受对方订货。如接 受，则要对买方提出货物数量、交货期、 货款金额等订购条件进行确认。如卖方因 供不应求等各种原因无法接受订单，也应 及时回函，向买方说明情况并表示歉意。 如有可能，卖方也可向买方推荐其他合适 的替代货品。拒绝接受订单的信函要注意 语气的委婉，要做到既坦诚又留有余地。
1. full details of the goods you order, such as the name, the item No., the specifications, the quantity, the unit price, etc.
2. your requirements on packing and shipping, such as the date of shipment, the port of loading, destination, shipping marks, etc.
4. for our file以便我们存档
Sample 3
Dear Sirs, We thank you for your order of April 15
for 15,000 yards of Printed Pure Silk Fabrics. But we regret to inform you that owing to shortage of stock, we are not in a position to supply you with the desired article.
2．effect payment by… 以…方式付款
Sample 2
Dear Sirs,
Thank you for your letter of August 16, 2004 and for the order No. 8546 enclosed. We now have pleasure in confirming that we have all the items in stock and are now making up the order. The goods can be shipped by the end of August and are due to arrive in London on October 4, 2004.
a standing order ocean transport
rail transport air transport
container transport
International multimodal transport place an order
confirm/acknowledge an order decline an order