商务英文邮件PPT-2020
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商务英语函电PPT课件
2) Conciseness concise natural, human and easy to read.
wordy
brwieef wanilldctoonstihdeerptoheindtelivery schedule a we are going to give consideration to the Ustetoddaaiyly'semxeperteinssgi.ons to replace jargonsd.elivery schedule at today's meeting.
countries.
o countries abroad.
.
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Chapter I Layout and Transmission of a Business Letter
1. Principles of Business Letter Writing
3) Correctness No grammatical mistakes. No typing mistakes. Pay special attention to numbers, such as quantity, price and so on.
they attend the Guangzhou Trade fair to find a partner.
they attend the Guangzhou Trade affair f or the purpose of finding a business part ner.
外贸函电完整ppt课件
– Seven Cs
• Layout of business letters
– Parts of business letters – Styles of business letters
• Addressing envelopes
完整版PPT课件
1
Principles of good communication
• The price has been increased from $20. （从）
完整版PPT课件
4
Principles of good
communication
• conciseness （简洁）
– we begun to export our machine to countries abroad.
Through the courtesy of Mr.Smith,we have your name as a firm in the line of canned goods.
Mr. Smith informs us that
Purpose of writing
In order to expand our products into south America, we are writing to you to seek cooperation possibilities.
• Layout of business letters
– Parts of business letters – Styles of business letters
• Addressing envelopes
完整版PPT课件
1
Principles of good communication
• The price has been increased from $20. （从）
完整版PPT课件
4
Principles of good
communication
• conciseness （简洁）
– we begun to export our machine to countries abroad.
Through the courtesy of Mr.Smith,we have your name as a firm in the line of canned goods.
Mr. Smith informs us that
Purpose of writing
In order to expand our products into south America, we are writing to you to seek cooperation possibilities.
商务电子邮件(英文)Lesson 3 an offer
5. usual practice / customary practice: 惯例, 习惯做法 It is our usual practice to make payment by sight L/C. 用即期信用证付款是我们的惯例。
6. make /effect / arrange shipment: 装船 We will make shipment as soon as we receive your deposit. 收到定金我们立刻装船。
货物装完后，我们应立即准备装运通知并寄给客户。
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要点总结
词汇
• offer v. • offer n. make sb. an offer for sth. • quality • polybag • carton • pallet • unit price • note
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4. subject to …: 以……为准，以……为条件 to是介词，后接名词或动名词 This offer is subject to our final confirmation. 此报盘以我方最后确认为准。 This offer is subject to your reply reaching us before March 20. 此报盘以你方三月二十日前复到有效。
主题
An Offer for Baby’s Wear
6. make /effect / arrange shipment: 装船 We will make shipment as soon as we receive your deposit. 收到定金我们立刻装船。
货物装完后，我们应立即准备装运通知并寄给客户。
2021/7/3
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要点总结
词汇
• offer v. • offer n. make sb. an offer for sth. • quality • polybag • carton • pallet • unit price • note
2021/7/3
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4. subject to …: 以……为准，以……为条件 to是介词，后接名词或动名词 This offer is subject to our final confirmation. 此报盘以我方最后确认为准。 This offer is subject to your reply reaching us before March 20. 此报盘以你方三月二十日前复到有效。
主题
An Offer for Baby’s Wear
商务英语写作邀请信PPT.ppt
Format
ordinary letter rigid pattern
Contents
who, what, when, where introduction to the event, such as the purpose, the program; information about the participants; requirements for the guests, etc.
Contents
An invitation card must consist of:
? Host --- the inviter who
? Guest --- the invitee
? Event --- the reason of inviting
what
? Time
when
? Place
where源自文库
Principles
? 1) Invitation card should be written in the third person; ? 2) The layout of invitation card should be arranged in
a decoratively indented form; ? 3) The words written on an invitation card are lined
ordinary letter rigid pattern
Contents
who, what, when, where introduction to the event, such as the purpose, the program; information about the participants; requirements for the guests, etc.
Contents
An invitation card must consist of:
? Host --- the inviter who
? Guest --- the invitee
? Event --- the reason of inviting
what
? Time
when
? Place
where源自文库
Principles
? 1) Invitation card should be written in the third person; ? 2) The layout of invitation card should be arranged in
a decoratively indented form; ? 3) The words written on an invitation card are lined
英文电子邮件的格式(课件PPT)
YES：Supplier Training NO：Professional Trainees from Sister Company Should Abide by Rule of Local Company
7/64
商务英语电子邮件的格式(4/16)
Subject – 主题 (2/3)
2. 主题框的内容切忌含糊不清。
YES：Tomorrow's meeting canceled NO：News about the meeting
3.视信的内容是否重要，还可以开头加上 URGENT 或者FYI (For Your Information，供参考)
例如：URGENT: Submit your report today!
商务往来中的电子邮件代表着公司的形象，显示 着公司的水平和实力，直接影响到客户对公司的评估。 所以，商务电子邮件的写作在业务往来中占据着举足 轻重的地位。
据调查，约有88%的互联网用户使用电子邮件 ，而在商务领域中约有90%的员工通过电子邮件的 形式来联系公务。
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商务英语电子邮件的格式(1/16)
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商务英语电子邮件的格式(9/16)
Salutation --Leabharlann Baidu称呼 (4/4)
6. 如果没有名字，或者是很正规的邮件，则可用：
Dear Committee Member: Dear Meeting Planner:
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商务英语电子邮件的格式(4/16)
Subject – 主题 (2/3)
2. 主题框的内容切忌含糊不清。
YES：Tomorrow's meeting canceled NO：News about the meeting
3.视信的内容是否重要，还可以开头加上 URGENT 或者FYI (For Your Information，供参考)
例如：URGENT: Submit your report today!
商务往来中的电子邮件代表着公司的形象，显示 着公司的水平和实力，直接影响到客户对公司的评估。 所以，商务电子邮件的写作在业务往来中占据着举足 轻重的地位。
据调查，约有88%的互联网用户使用电子邮件 ，而在商务领域中约有90%的员工通过电子邮件的 形式来联系公务。
4/64
商务英语电子邮件的格式(1/16)
12/64
商务英语电子邮件的格式(9/16)
Salutation --Leabharlann Baidu称呼 (4/4)
6. 如果没有名字，或者是很正规的邮件，则可用：
Dear Committee Member: Dear Meeting Planner:
如何写英文商务信函(PPT)
Special care should be taken when you write the date. All-figure date, such as All04/03/03, is usually avoided in formal writing. In Britain, it refers to the fourth of March, 2003, and is written as 4 March, 2004 or 4th March, 2003. In America, 04/03/03 means the third of April,2003, and is written as April 3, 2003 or April 3rd, 2003.
Notations
There are usually three kinds of notations. P.S. (postscript): If your letter contains a postscript, begin it with P.S. and end it with your initials. Skip a line after the signature line to begin the postscript. Encl. (Enclosure/s 附件)：Other files you 附件) want to attach to the lette源自文库, such as a resume, a receipt, or a letter of certification. cc (carbon copy/copies抄送)：Copies of copy/copies抄送) this letter have been made for other departments or units.
英语书信常用格式ppt课件
• Mr. WangXiming Mechanical Engineering Department Massachusetts Institute of Technology Cambridge, Mass. 02139 U.S.A.
• Dear Mr. Wang,
•
Thank you for your letter of November 3,1999. I am sorry not to have written back earlier but
信头（寄信人地址） Dalian University of Technology
Dalian 116023
Liaoning,China
November28,1999
信内地址 • Mr. WangXiming Mechanical Engineering Department （收信人地址） Massachusetts Institute of Technology Cambridge, Mass. 02139 U.S.A.
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正文（Body of Letter）
• 正文是一封信的主体部分。 • 信笺讲究简洁、效率。开头几句简单地寒
暄后就步入正题，在结尾处要有祝愿和敬 语。
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正文 – 开 头 语
• 常用的开头语有： I have received your letter of July Ist.
【英语学习】商务信函写作格式及开信封PPTppt模版课件
In case of your requiring further information,please fax us.We look forward to hearing from you soon.
Yours sincerely China National Linght Industrial Products Imp.&Exp.Co
Dear Sirs,
Chinese Color TV Sets
Thank you for your inquiry of Oct.10 about our Color TV Sets.Here we enclose our catalogues and price list for
your reference.
Business Writing and Envelope Addressing
Language
1 courtesy and consideration: A to avoid irritating and offensive
statements B to answer promptly C to show your consideration 2 clarity and conciseness 3 completeness and concreteness 4 preciseness and correctness
Unit 10Shipment《外贸英语函电》PPT课件
Yours faithfully，
wk.baidu.com
Text
B
Dear Sirs， In reply to your letter dated July 10，20 ，we are pleased to advise that
the confirmed，irrevocable Letter of Credit No.326 for the amount of USD 24 000 was established through the ABC Bank，London on July 15,20 .Upon receipt of the same，please deliver our Order No.811 for chemical fertilizer per S.S.“Elizabeth” ETA August 25 at Rotterdam and confirm by return that the goods will be ready in time.We also ask you to see to it that all the goods are well packed，so as to avoid damage in transit.
Text
A
Ships have long been used for transportation.They are still the most important means of transportation in international trade now.Commodities such as coal，grain，chemicals and iron ore are often shipped by this means.Although it is a little slower，it is much less expensive. So far,most of our export goods have been transported by ship.Since China began its reform，we have had many busy ports with great handling capacity.Almost 80% of our import and export goods are handled through these ports.
wk.baidu.com
Text
B
Dear Sirs， In reply to your letter dated July 10，20 ，we are pleased to advise that
the confirmed，irrevocable Letter of Credit No.326 for the amount of USD 24 000 was established through the ABC Bank，London on July 15,20 .Upon receipt of the same，please deliver our Order No.811 for chemical fertilizer per S.S.“Elizabeth” ETA August 25 at Rotterdam and confirm by return that the goods will be ready in time.We also ask you to see to it that all the goods are well packed，so as to avoid damage in transit.
Text
A
Ships have long been used for transportation.They are still the most important means of transportation in international trade now.Commodities such as coal，grain，chemicals and iron ore are often shipped by this means.Although it is a little slower，it is much less expensive. So far,most of our export goods have been transported by ship.Since China began its reform，we have had many busy ports with great handling capacity.Almost 80% of our import and export goods are handled through these ports.
商务英文邮件PPT幻灯片课件
大小写规则： 方法1：将位于句首的单词和专有名词的首字母大写即可 方法2：将实词（名词、动词、形容词、副词、代词等）每一个单词的首字母大写。 • 练习：判断下列表达是否准确 1. New E-mail Address Notification 2. Detailed calculation 3. detailed calculation
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours, XXX
Sincerely yours, XXX
Sincerely yours, XXX
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2.1 正文格式
√
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
tnks & rgs
Harry
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英文电子邮件写作规范
2. 案例分析 3. 练习点评
1. 理论讲解
e-mail
4. Q&A
4
EMAIL的基本结构
1. 信头
2. 主体
3. 结尾敬语 4. 落款签名
5
EMAIL基本结构
To: shirley@shirleytaylortraining.com Cc: Bcc: Subject: HELLO!!! Attachments:
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours, XXX
Sincerely yours, XXX
Sincerely yours, XXX
11
2.1 正文格式
√
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
tnks & rgs
Harry
3
英文电子邮件写作规范
2. 案例分析 3. 练习点评
1. 理论讲解
4. Q&A
4
EMAIL的基本结构
1. 信头
2. 主体
3. 结尾敬语 4. 落款签名
5
EMAIL基本结构
To: shirley@shirleytaylortraining.com Cc: Bcc: Subject: HELLO!!! Attachments:
英语商务函电PPT-Unit 8 Sales Promotion
• 对应例子：P124
A Sales Letter
• 一般来说，促销信 促销信应具有以下两个特点： 促销信 （1）提供信息，沟通产需。 ）提供信息，沟通产需。 促销信应以准确而简洁的语言向客户介绍产品 的性能、用途与特点，通过信息交流，沟通企 业与客户间的联系，达到促销的目的。 （2）激发欲望，促进需求。 ）激发欲望，促进需求。 促销信不但信息内容要充实，而且应使用明快 的语言，清新的体裁，去影响和说服潜在的客 户。语言既要吸引人，使人感到亲切，又要体 现信息的真实性，使人感到可信可靠。
Sales letters and revivers are often written in the form of a “Circular”. Since circulars are traditionally supposed to find their way into the waste-paper basket without being read,
一、 Sales Letter
• In foreign trade communication, besides business letters concerning establishment of business relations and negotiations, etc., there is, however, another type of letter, which is known as a “Sales Letter”. Its purpose is to expand business, to persuade the reader (namely the buyer) to buy what the sellers are able to supply.
商务英文邮件PPT.ppt
xxxxxxxxxx.
Dear XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours,
Sincerely yours, XXX
2.1 正文格式
Dear XXX,
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxxxxxxxxxxxxxxxx xx
英文电子邮件写作规范
EMAIL的基本结构
Email基本结构
To: shirley@shirleytaylortraining.com Cc: Bcc: Subject: HELLO!!! Attachments:
信头
主
hi Shirley 称谓
体
（问候语）
正文
Hope things r well with u. Its good 2 know that u will be
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxx.
xxxxxxxxxxxxxxx.
Dear XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours,
Sincerely yours, XXX
2.1 正文格式
Dear XXX,
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxxxxxxxxxxxxxxxx xx
英文电子邮件写作规范
EMAIL的基本结构
Email基本结构
To: shirley@shirleytaylortraining.com Cc: Bcc: Subject: HELLO!!! Attachments:
信头
主
hi Shirley 称谓
体
（问候语）
正文
Hope things r well with u. Its good 2 know that u will be
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxxxxxxxxxxxxxxxx xx
xxxxxxx.
xxxxxxxxxxxxxxx.
商务英文邮件 ppt课件
正式 （正式商务往来）
写出对方称谓 称谓 + 姓 称谓 + 全名
正式 （熟识的同事、 上级、客户等）
称呼对方名字 名字 Dear + 名字
Mr./Mrs. (已婚) Miss (未婚女性) Ms.(未婚已婚女性皆可以使用) 如 Mr. Kunze/ Mr. Becker Kunze
如Stephan或Dear Stephan， 若对方邮件以Dear称呼你，回信时也同样以Dear回复；
混合式
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxx.
缩进式
Dewenku.baidu.comr XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours, XXX
Sincerely yours, XXX
Sincerely yours, XXX
2.2 称谓
称谓之后一般用逗号，如Dear Stella,
商务邮件书写PPT课件
商务邮件书写-正文书写原则
18
1. 背景简单 干净简练 2. 颜色统一 最多两种 3. 字体易读 字号统一 4. 或中或西 切勿杂乱 5. 一事一段 段间隔行 6. 适当留白 松紧有度
商务邮件书写-正文书写格式
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商务邮件书写-正文书写格式
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商务邮件书写-正文书写格式
21
不要动不动使用 之类的笑脸字符 在商务信函了里面使用 之类的笑脸字符会显得比较幼稚。
商务邮件书写-邮件结构
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签名档
商务邮件书写-邮件签名
12
原则之一 清晰简洁
正
文 书
原则之二 完整周详
写
五 原
原则之三 注意语气
则
原则之四 正确
原则之五 一致
商务邮件书写-正文书写原则
13
原则之一 清晰简洁
✓Email正文应简明扼要的说清楚事情；如果具体内容 确实很多，正文应制作摘要介绍，然后单独写个文件 作为附件进行详细描述。 ✓正文行文应通顺，多用简单词汇和短句，准确清晰 的表达，不要出现让人晦涩难懂的语句。最好不要让 人家拉滚动条才能看完你的邮件。
正文 主题
签名
商务邮件书写-邮件结构
9
收件人
正文
主题
主题是收件人了解邮件的第一信息，可以让收件人迅速了解邮件内容 并判断其重要性
不要空白标题，这是失礼的表现
18
1. 背景简单 干净简练 2. 颜色统一 最多两种 3. 字体易读 字号统一 4. 或中或西 切勿杂乱 5. 一事一段 段间隔行 6. 适当留白 松紧有度
商务邮件书写-正文书写格式
19
商务邮件书写-正文书写格式
20
商务邮件书写-正文书写格式
21
不要动不动使用 之类的笑脸字符 在商务信函了里面使用 之类的笑脸字符会显得比较幼稚。
商务邮件书写-邮件结构
11
签名档
商务邮件书写-邮件签名
12
原则之一 清晰简洁
正
文 书
原则之二 完整周详
写
五 原
原则之三 注意语气
则
原则之四 正确
原则之五 一致
商务邮件书写-正文书写原则
13
原则之一 清晰简洁
✓Email正文应简明扼要的说清楚事情；如果具体内容 确实很多，正文应制作摘要介绍，然后单独写个文件 作为附件进行详细描述。 ✓正文行文应通顺，多用简单词汇和短句，准确清晰 的表达，不要出现让人晦涩难懂的语句。最好不要让 人家拉滚动条才能看完你的邮件。
正文 主题
签名
商务邮件书写-邮件结构
9
收件人
正文
主题
主题是收件人了解邮件的第一信息，可以让收件人迅速了解邮件内容 并判断其重要性
不要空白标题，这是失礼的表现
商务英语书信写作ppt课件
• Please note that we will be closed for four days during the Chinese New Year.
• I have been informed that starting from next week everyone is required to be in the office before 9:00.
• We have been asked to check the invoices again. There are some problems with this month’s closing.
invoice 发票 closing 会计决算
• This is just a quick note to let you know that my phone extension has been changed to 522.
• … Edgeford Insurance to let you know about a few of our exciting new policies.
• I am writing to ask about the possibility of postponing the dead line for the launch of Version 2.3.
• I am writing in response to the misleading statements you made about our company on CNN this morning.
• I have been informed that starting from next week everyone is required to be in the office before 9:00.
• We have been asked to check the invoices again. There are some problems with this month’s closing.
invoice 发票 closing 会计决算
• This is just a quick note to let you know that my phone extension has been changed to 522.
• … Edgeford Insurance to let you know about a few of our exciting new policies.
• I am writing to ask about the possibility of postponing the dead line for the launch of Version 2.3.
• I am writing in response to the misleading statements you made about our company on CNN this morning.
商务英语邮件写作PPT课件
Regards!
整 片 邮 件 的 格 式 （ 称 呼 、 落 款第等15）页不/共规17范页
Dear Mr.XXX , We’re sorry about the problem of our system. We sincerely apologize for it and we’ll try our best to solve the problem in a week. （此处可加上具体的解决方案）Please contact us if you have any question. Best Regards， XXX
或 We look forward to hearing from you. your reply.
第7页/共17页
Complimentary Close – 礼貌结束语 & Signature – 签名
Yours truly Sincerely yours, Yours sincerely, Sincerely Best regards.
certificate.Samples would be sent to you next week. Should you have any comments or suggestions, please contact
us at any time.
第2页/共17页
Subject – 主题
整 片 邮 件 的 格 式 （ 称 呼 、 落 款第等15）页不/共规17范页
Dear Mr.XXX , We’re sorry about the problem of our system. We sincerely apologize for it and we’ll try our best to solve the problem in a week. （此处可加上具体的解决方案）Please contact us if you have any question. Best Regards， XXX
或 We look forward to hearing from you. your reply.
第7页/共17页
Complimentary Close – 礼貌结束语 & Signature – 签名
Yours truly Sincerely yours, Yours sincerely, Sincerely Best regards.
certificate.Samples would be sent to you next week. Should you have any comments or suggestions, please contact
us at any time.
第2页/共17页
Subject – 主题
相关主题
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正文
Hope things r well with u. Its good 2 know that u will be back in malaysia
again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE
• 在仔细检视你们的运营状况后，我们认为贵公司非常符合我们的代工制造需求。
2.5 主体内容
• 主体段应简单明了，调理清晰，过长的内容不易阅读且容易让对方抓不住重点。 • 确保调理清晰，合理分段，避免将所有内容全部集中在一个主体段内写完。 • 若有多条建议或事项要阐述，可以用条例式的方法呈现，使内容更清晰易读。 • 为了能更灵活地排版，可以把这些信息作成附件形式，以方便对方将其打印出来。
• We are interested in your range of office supplies. • 我们对你们的办公用品感兴趣。
• After a careful review of your operations, we believe that your company is ideal for meeting our OEM needs.
planning for the project A。 今天下午我建议我们就A项目的发展计划开会讨论一下。 • We’d like to have the meeting on Oct 30. 十月三十号开会。
1、信头
收件人 To: Harry.Lim@presto.co.my 发件人 From: Shirley@shirleytaylortraining.com
抄送 Cc: Fiona@presto.co.my 密送 Bcc: 主题 Subject Application for manager assistant 附件 Attachments <cv.pdf>
正式 （正式商务往来）
写出对方称谓 称谓 + 姓 称谓 + 全名
Mr./Mrs. (已婚) Miss (未婚女性) Ms.(未婚已婚女性皆可以使用) 如 Mr. Kunze/ Mr. Becker Kunze
正式 （熟识的同事、 上级、客户等）
称呼对方名字 名字 Dear + 名字
如Stephan或Dear Stephan， 若对方邮件以Dear称呼你，回信时也同样以Dear回复；
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Sincerely yours, XXX
Sincerely yours, XXX
Sincerely yours, XXX
2.1 正文格式
√
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxx.
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxx.
？
Dear XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
这封邮件有无不妥之处？
From: Harry.Lim@presto.co.my To: shirley@shirleytaylortraining.com
Cc: Subject: HELLO!!!
hi Shirley
Hope things r well with u, its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE SOME FREE DATE while u r over here. some bookstores r interested in a talk and singing event, I hope u will agree to take part.
主Байду номын сангаас
SOME FREE DATE while u r over here. some bookstores r interested in a talk
体
cum singing event.
I hope u will agree to take part. 结尾
tnks & r Harry
结尾敬语 落款签名
• 称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行。如：
Jimmy,
I received your memo and will discuss it with Eric on Wednesday.
Best, David
2.3 问候语
• Long time no see. How have you been？ 好久不见，最近你好吗？ • I hope you are doing well recently.希望你近来过得很好。 • I hope things are going well with you. 希望你近来过得很好。 • How was your trip/ vacation to Beijing? 你去北京的旅行/假期过得如何？ • First let me start by wishing you and your staff a Happy New Year. • 首先祝你和你的同事新年快乐。
商务英语BUSINESS ENGLISH 英文电子邮件写作规范
XXXX
你出现过以下情况吗？
有时你明知道打电话效果会更好，却用电子邮件发送了消息 你利用电子邮件发送过于私人或机密内容，过后又懊悔不已 有时候匆忙发送电子邮件，未添加问候语或结束语 常常未仔细检查语法、拼写及标点错误就发送电子邮件 有时候忘记在邮件中添加附件 发出邮件后希望能追回，可惜为时已晚 你已经很长时间没有整理或删除电子邮件 一听说需要写电子邮件就头疼，动不了笔
xxxxxxxxxxxxxxx.
√
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxx.
√
Dear XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxx.
xxxxxxxxxxxxxxx.
混合式
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
Sincerely yours, XXX
2. 主体
签名档
称谓
(问候语）
敬语 落款
格式
开头
结尾
正文
主题 Subject
简明概括、切忌含糊不清
短的可以是一个单词，如greetings；长的可以是一个名词性 短语，也可以是完整句，但长度一般不超过35个字母。
√：Supplier training ×：professional trainees from sister company should abide by rule of local company（太长）
特此告知：该是各位准备年度业绩报告的时候了。
2.5.2. 发起会议
sb would like to have a meeting in/on/at 时间 about 内容 • I would like to have a meeting in the afternoon about our development
my visit to your company next week. 我写这封信是要通知您，我下周造访贵公司的行程将有些许变动。 • This is to inform all employees of recent staff changes at KYLE Co. 此乃通知所有员工Kyle公司最近的人事变动。
notify sb that…通知某人某事 • This letter is to notify you that our office will be closed on Monday.
这封信是要通知你们，我们公司周一不营业。
be advised that … 告知某人某事 • Please be advised that it is time to prepare your annual sales reports.
xxxxxxxxxx.
缩进式
Dear XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours, XXX
Sincerely yours, XXX
2.1 正文格式
？
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxx.
xxxxxxxxxxxxxxx.
？
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
非正式
称呼对方名字、昵称 等
Hi Judy,/ Hello dear,
2.2 称谓
• 用人家的名字总好过人家的头衔称呼. 如果没有名字,或者是很正规信的信 件,可以考虑这些： Dear Committee Member Dear Meeting Planner Dear Sir or Madam Ladies and gentlemen Dear Purchasing Agent
tnks & rgs
Harry
EMAIL的基本结构
1. 信头
2. 主体
3. 结尾敬语 4. 落款签名
EMAIL基本结构
To: shirley@shirleytaylortraining.com Cc: Bcc: Subject: HELLO!!! Attachments:
信头
hi Shirley 称谓 （问候语）
2.5 主体内容常用句型
发送附件
通知/公告
发起会议
要点列表
询问
致歉/遗憾
确认
道谢
回复反馈
2.5.1. 通知/公告
inform sb that… / inform sb of sth 通知某人某事 • I am writing to inform you that there are some small changes in the schedule for
× ：News about the meeting 这样的表达含精不清， √ ：Tomorrow's meeting canceled。
√ ：New E-mail Address Notification； × ：detailed calculation
2.2 称谓
称谓之后一般用逗号，如Dear Stella,
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours, XXX
Sincerely yours, XXX
Sincerely yours, XXX
2.1 正文格式
齐头式
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
2.4 开头
商务邮件不需要过多的寒暄，恰当的称呼和招呼之后就可直接进入主题。通常在 第一句说明邮件的目的。 例如：
• I am writing to inquire whether you can provided your latest catalog. • 我来信是要询问您是否能提供贵公司最新的目录。