旅游管理论文 高星级酒店员工激励机制研究以XX大酒店

学校代码：__________学号：__________Hefei University毕业论文（设计）BACH ELOR DI SSERTATI ON论文题目：高星级酒店员工激励机制研究——以扬子江XX大酒店为例学位类别：学科专业：作者姓名：导师姓名：完成时间：高星级酒店员工激励机制研究——以扬子江XX大酒店为例中文摘要高星级酒店近几十年来陆续的登录国内市场，外企酒店高管的国际化、多元化，对于提升国内酒店行业的员工能力起到很好的带动作用。

但同时也潜移默化的形成一种管理模式——洋墨水下出高管。

为了使国内酒店行业的发展更为迅速，管理者需通过不同的管理，借鉴国外的管理政策、激励方式来鞭策、提升员工能力，避免高星级酒店知识型员工的流失，让员工了解能力在酒店行业的重要性。

因此，我们需要就如何管理员工，从各个方面满足他们的需求，排除疑难替员工解决后顾之忧等，以及对高星级酒店员工的激励问题开展研究工作，使得高星级酒店行业在国内的提升和不断发展。

本文为激励高星级酒店的员工，就是要培养一批高效率、高素质员工，这是酒店行业人力资源管理的核心。

以综合国内外酒店管理的相关理论分析结果，高效率的管理，培养知识型员工为核心。

通过对扬子江XX大酒店员工的背景和需求的分析了解来改善该酒店的激励机制，从而找到减少酒店员工流失，提升酒店所有员工素质的方案，以带动该酒店的发展，来带动整个酒店行业的发展。

本文首先从了解高星级酒店、酒店企业相关的概念的分析与理论研究。

其次从分析扬子江XX酒店员工需求与素质背景，酒店内人力资源的管理的激励机制，结合实际，联系理论对XX酒店的员工激励模式提出改进。

最终，总结研究成果并对未来提出计划和展望。

关键词：高星级酒店；人力资源管理；激励机制ABSTRACTHigh-star hotel being logged on the domestic market in recent decades, foreign companies internationalization of hotel executives, diversity, improve the ability of domestic workers in the hotel industry played a very good role. But it also exerts formation--a management model of ocean ink out executives. In order to enable a more rapid development of the domestic hotel industry, managers need to adopt different management, learning from foreign management policies, incentives to spur, enhancing staff capacity, avoiding the loss of high-star hotel knowledge workers so that employees understand the importance of capacity in the hotel industry. Therefore, we need on how to manage employees, in all its aspects, to meet their needs, exclude such as problematic for the employee to resolve worries, as well as the high-star hotel employees the incentive to undertake research work, making high-star hotel industry in home improvement and constant development.This article in order to motivate high-star hotel staff, is to develop a critical mass of high efficiency and high quality staff, which is the core of human resource management in hospitality industry. Results of the comprehensive analysis of domestic and foreign hotel management theory, efficient management, fostering knowledge-workers at its core. Through to the Renaissance Yangtze hotel employee's background and needs analysis to improve the hotel's incentive mechanism, reduce Hotel attrition can be found, enhancing the quality of all the staff at the hotel programme in order to promote the development of the hotel, to drive the development of the hotel industry as a whole.Firstly, understand the concepts of high-star hotel, the hotel business analysis and theoretical study. Analysis of second Renaissance Yangtze hotel workers ' needs with a quality background, incentive mechanism in human resource management of the property, combined with practical, contacting theory of employee motivation, make improvements to the Renaissance Hotel. Finally, summarize research results and plans and prospects for the future.KEY WORDS: high-star hotel; Human resource management; Incentive mechanism;第一章前言........................................................................................................................1.1研究的背景.............................................................................................................1.2研究的方法 ...........................................................................................................1.3研究的目标与意义.................................................................................................1.4研究的创新点 ........................................................................................................ 第二章高星级酒店和激励机制的相关概述和现状分析......................................................2.1高星级酒店的概念.................................................................................................2.2激励机制 ......................................................................................................2.2.1激励的概念 ...............................................................................................2.2.2激励的作用 ............................................................................................... 第三章扬子江XX大酒店员工背景和需求因素 .................................................................3.1扬子江XX大酒店的概况........................................................................................3.2扬子江XX大酒店员工需求因素的调查 .................................................................3.2.1调查方法...................................................................................................3.2.2调查对象...................................................................................................3.2.3问卷构成...................................................................................................3.2.4问卷数据统计分析 ....................................................................................3.2.5问卷结果分析讨论 .................................................................................... 第四章扬子江XX大酒店员工激励政策存在的问题..........................................................4.1酒店的激励政策存在的问题 ..................................................................................4.2酒店的激励政策存在的问题的原因分析................................................................ 第五章扬子江XX大酒店员工激励机制的创新 ................................................................. 结束语 .................................................................................................................................第一章前言1.1研究的背景酒店，劳动密集型的行业。