酒店英语2 课件 Unit 9

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Unit 9 Conference Service
III. Discussion: Suppose you are going to arrange an important conference in a hotel, what will you prepare for it?
venue of the conference. 4. Attach the minutes of the previous conference 5. Get basic items in place. 6. Call the conference to order. 7. Pass around the attendance book or sheet of paper and ask everyone
(R：Receptionist M：Mr. Moore)
R：Good morning, sir. Welcome to the conference. Have you pre-registered? M: Yes. R：May I have your name, please? M: Jack Moore. R：Just a moment, please. I’ll have a check. Oh, here we are on the name list. You are from
Dialogue 1 Dialogue 2 Dialogue 3 Dialogue 4 Dialogue 5
Time
Attendance Charges Facilities Catering service
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Unit 9 Conference Service
Section B : Listening
on the 8th floor. It’s a deluxe single with a view. M: That’s great.
Unit 9 Conference Service
Section B : Listening
Task 2 Script
R：Here is your representative cards and information pack. Please wear the representative cards during the conference, dining and tours.
Hotel English 2
Unit 9 Conference Service
Objectives:
After finishing this unit, you will be able to:
1
get some knowledge of conference service in a hotel
suggested answer: 1. Decide the type of conference you are going to have. 2. Determine the roles and ask those participants to accept them. 3. Prepare a notice, this should include the date, time, agenda, and
Unit 9 Conferenrming up
II. Can you list some meeting equipments in a hotel? Match the following words with the corresponding pictures.
Unit 9 Conference Service
Section C: Speaking
Dialogue 1 Booking a Conference R=receptionist G=guest
R: Good afternoon. Welcome to Holiday Hotel. How can I help you? G: Good afternoon. We are having an academic conference. Can you undertake it? R: Yes, we can. We have the experience and we know how to do it well. G: That’s great. Would you tell me some information about your conference facilities? R: My pleasure. We have 6 meeting rooms with the basic equipments such as microphone,
Name of the attendee___J_a_c_k_M__o_o_r_e___ Attendee’s room number___1_8_1_2_______ Start time of the conference___8_:_3_0_____ Place of the conference_N__o_.3__C_o_n_f_e_re_n_c_e Room Time for breakfast_f_ro_m___se_v_e_n__to__n_i_n_e__
Task 1 Script
Dialogue 1 R: What kind of facilities would you need? G: We need an overhead projector, a video recorder and a
simultaneous interpretation system. Dialogue 2 R: How many participants will be attending the conference? G: Around 120. Dialogue 3 G: Our conference will be held on July 18th and will last three days. R: That is from 19 th to 21st in July. Is that right? Dialogue 4 G: What’s your charge? R: Here is the price list.1000RMB for the large conference hall
and 600RMB for small conference room per day. Dialogue 5 G: Now let’s talk about the catering service. We’d like buffet for breakfast and lunch. R: Would you like Chinese style or Western style?
attending to sign their names at the beginning of the conference. 8. Ask the minutes secretary to write down the main points of the
conference for typing up later 9. Ask if anyone has any other business, known as AOB, at the end of
camera desktop microphone projector video camera recording pen sound console
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B
projector
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_______
C __d_e_ skt_o__p___m___i_c_rophone
Time Warner Company. Am I right? M: You are right. R：Mr. Moore, may I have your passport? M: Here you are. R：Please sign your name here. And here is your room card. The room number is 1812. It’s
M: I see. Thank you. By the way, where and when does the conference begin? R：It’s in the No3 Conference Room on the 9th floor. It starts at 8:30 tomorrow morning. M: When is breakfast served? R：Breakfast is served from seven to nine in the western restaurant on the 2nd floor. R：My pleasure. Have a nice day.
Unit 9 Conference Service
Section B : Listening
Task 2 Fill in Mr. Moore comes to a hotel to attend a conference. Listen to the dialogue twice and finish the chart with the information you have heard.
2
master some useful expressions and patterns about conference service
3
communicate fluently and flexibly in the process of conference service
Click to add title in here
the formal conference.
Unit 9 Conference Service
Section B : Listening
Task 1 Ask & Answer Listen to the 5 conversations between the receptionist and the guest. Choose what each conversation talks about.
Unit 9 Conference Service
Section A :Warming up
I. Have you ever attended some important conferences? Can you tell us what type of conference table arrangement it belongs to in the following pictures?
Unit 9 Conference Service
Section B : Listening
Task 2 Script
Mr. Moore comes to a hotel to attend a conference. Listen to the dialogue twice and finish the chart with the information you have heard.
A theatre style B cocktail party C banquet style
horseshoe type banquet style classroom type theatre style cocktail party U-shaped
D U-shaped E classroom type F horseshoe type