饭店专业英语PPT
合集下载
饭店实用英语课件part5.ppt
gymnasium
n. 健身房
apparatus
chest-expander n. 扩胸器
billiards
sauna
n. 桑拿
massage
recommend
v. 推荐
shunt
dissipate
n. 驱散
decongest
internal
a. 内部的
organ
stimulate
v. 刺激，激励 circulation
拉力器械 跑步机 固定自行车 杠铃 哑铃 常驻教练 蒸气浴 有……的效果 搓澡工 时而，不时 目前
乐意帮助某人, 听某人使唤
Step 3
Useful Sentences
1. Asking about services
2. Telling the guest about services
Step 4
go gray 变灰白
keep the same style 保持原来的发型
have a cold wave 冷烫 to one’s liking
让某人称心
neagiglwvhairtneish
指甲蛋油白 every other day
每个一天
Step 3
Useful Sentences
1. Asking about or demanding services
Part 5 Other Departments
30
At the Beauty Center
31 Recreation and Fitness Center
32
Business Center
Chapter 30 At the Beauty Center
饭店实用英语scene-课件3.ppt
• In upscale establishments, a bell-man meets the guests as they step out of the car and escort them to their lofts. He takes the baggage to the guest’s room. The door man or door girl greets guests and shows them the way to the front desk. Private car transfer is available between the airport and the hotel. The airport representative is in charge of it.
B：It's terrific. I like it very much.
Ⅱ. Hotel Practical English
A: Do you mind if I put your luggage by the wardrobe? B: Certainly not. Thank you very much. A: If you need something, just call me over the phone. Dial 9 first, and then
Ⅲ. Text
• The following are the top qualities needed for someone who wants to work in the hotel concierge. Number one is a true enjoyment of working with people. Guests may be impatient and stressed out but a concierge needs to roll with that and not let it affect how you help them. The second is great organizational skills. Multi-tasking is the name of the game. The third top quality is energy and patience. A concierge has to be dedicated because beyond the regular work hours, he or she needs spend a lot of time learning things. Hitting museums or checking out the latest restaurant or exhibit so he or she can talk to the guest about it with firsthand knowledge. This is unpaid time and possibly time away from the family, but it comes with the job.
B：It's terrific. I like it very much.
Ⅱ. Hotel Practical English
A: Do you mind if I put your luggage by the wardrobe? B: Certainly not. Thank you very much. A: If you need something, just call me over the phone. Dial 9 first, and then
Ⅲ. Text
• The following are the top qualities needed for someone who wants to work in the hotel concierge. Number one is a true enjoyment of working with people. Guests may be impatient and stressed out but a concierge needs to roll with that and not let it affect how you help them. The second is great organizational skills. Multi-tasking is the name of the game. The third top quality is energy and patience. A concierge has to be dedicated because beyond the regular work hours, he or she needs spend a lot of time learning things. Hitting museums or checking out the latest restaurant or exhibit so he or she can talk to the guest about it with firsthand knowledge. This is unpaid time and possibly time away from the family, but it comes with the job.
饭店专业英语PPT
制法：豆腐切成1厘米见方的丁，装入容器内，倒入1000克开水，浸泡10分 钟左右，倒入漏勺沥水。葱、姜、蒜头洗净，切成细末。锅置旺火上烧热， 加素油50克烧热，下肉末炒散至转色，加入葱姜、蒜末，炒出香气，放入豆 瓣辣酱，炒出红油。豆腐丁下锅，加入骨头汤、味精，烧开后用湿淀粉勾芡， 淋入50克素油，转动锅子，用汤勺轻轻推几下，淋入红油，撒上花椒粉，出 锅装深汤盆上席。 Instructions
文本 文本 文本 文本
文本
文本
文本
文本
原料：豆腐1块，肉末50克，素油100克，豆瓣辣酱35 克，味精3.5克，骨头汤10克，红油15克，花椒粉0.5克， 湿淀粉30克，葱2根，姜10克，蒜头2瓣。
The Recipe Rating: Rate this recipe Prep Time: 15 minutes Cook Time: 20 minutes Total Time: 35 minutes Servings: 4
生如夏花
适用于艺术类、家庭类用途
历史来源
故事
原料
烧法口味
麻婆豆腐的历史来源
关于麻婆豆腐的起源有很多说法，比较流行的一种说法是清同治初年成都市 北郊万福桥一家小饭店店主陈森富之妻刘氏所创制。刘氏面部有麻点，人称 陈麻婆。她创制的烧豆腐，则被称为“陈麻婆豆腐”，其饮食小店后来也以 “陈麻婆豆腐店”为名。 there are many explanations for the invention of ma po tofu, the most common one was in qing dynasy in the northern part of china, it was invented by a store keeper's wife, it was orgininally called grilled tofu,
饭店实用英语scene-6课件.ppt
Dialogue 1
I’d Like to Check Out Now
(A: Receptionist B: Guest )
• A: Good morning, madam. May I help you?
• B: Yes, I’d like to check out now. My name is Ford Amy. I’m in Room 835. Here is the key card.
• A: That’s for the red wine you took from the mini-bar in your room.
• B: And what’s this figure for?
• A: It’s for the room service.
• B: Oh, I see. Can I pay with Master Card?
Teaching Procedures
1
Free Talk
2
Hotel Practical English
3
Text
4
Exercises
5
Case Study
6
Home Reading
Ⅰ. Free Talk
• 1. When you can’t satisfy a guest’s request, what should you do?
• When the customer comes to Front Desk, make eye contact and greet the customer by name. Ask if he or she will be checking out. If he or she has completed the express form, take the form, review it for accuracy and ask for the key cards. If the customer has not filled out the express form, continue with the checklist.
餐饮英语培训(共28张PPT)
• B: Here you are. 给您。
第7页，共28页。
• A: What’s good today ? 今天有什么好吃的？
• B: I recommend crispy and fried duck.
我推荐香酥鸭。
• A: We don’t want that. Well, perhaps we’ll begin with mushroom soup, and follow by some seafood and chips.
room
• 客人对餐台或包间的要求
第22页，共28页。
• The time of arrival • 到达的时间 • Under whose name • 预订姓名 • The contact telephone number • 联系电话
Serve the dishes 上菜
• The demand 好的，我立刻去取。
A: No, it’s my treat tonight.
for
the
table
or
the
private
四、问饮品 1、Excuse me, sir/madam, would you like something to drinke? 2、we have …….
记帐。
第15页，共28页。
服务流程：service procedure • Greet the guests 问候客人 • Order the drinks 上茶水 • Take orders点菜 • Serve the dishes 上菜 • Settle the bill 结账 • Say farewell和客人道别
乔治，我们各自付帐吧。
第9页，共28页。
第7页，共28页。
• A: What’s good today ? 今天有什么好吃的？
• B: I recommend crispy and fried duck.
我推荐香酥鸭。
• A: We don’t want that. Well, perhaps we’ll begin with mushroom soup, and follow by some seafood and chips.
room
• 客人对餐台或包间的要求
第22页，共28页。
• The time of arrival • 到达的时间 • Under whose name • 预订姓名 • The contact telephone number • 联系电话
Serve the dishes 上菜
• The demand 好的，我立刻去取。
A: No, it’s my treat tonight.
for
the
table
or
the
private
四、问饮品 1、Excuse me, sir/madam, would you like something to drinke? 2、we have …….
记帐。
第15页，共28页。
服务流程：service procedure • Greet the guests 问候客人 • Order the drinks 上茶水 • Take orders点菜 • Serve the dishes 上菜 • Settle the bill 结账 • Say farewell和客人道别
乔治，我们各自付帐吧。
第9页，共28页。
酒店餐饮英语培训课件 PPT
for the delay.）或者“让您久等了。”（Thank you for waiting.）
LOGO
Reservation 预定餐台
2、西餐餐具摆放
4
3
背景常识
1 5 2 6
1、Napkin 餐巾 2、Service plate 餐碟 Soup bowl 汤碗 3、Bread and butter plate 面包奶油碟 4、Goblet 水杯 Wine glass(for red wine) 红酒杯 Wine glass(for white wine)白酒杯 5、Fish Fork 鱼叉 Meat Fork(for fowl) 鸡、鸟肉用叉 Meat Fork(for meat)牛、猪肉用叉 6、Knife 餐刀 Soup spoon 汤勺
一、一般预订
What time, please? 请问是订在什么时间呢？ For how many people? 有多少人（就餐）呢？ Would you like a table or a private room? 您是喜欢餐台，还是包间呢？ For Chinese food or Western food, please? 请问是吃中餐，还是西餐？ May I have your name and telephone number, please? 能告诉我您的姓名和电话号码吗？ We can only keep your table till... 我们只能保留您的餐位到……（截止时间）。丽 G：Guest 旅客
M: Dongming International Hotel. May I help you? 东明国际大酒店，能为您效劳吗？ G: I'd like to book a table for 4 for tomorrow evening. 我想预定明晚的餐台，要4位的。 M: Certainly, madam. What time, please? 好的小姐，请问您预定在什么时间？ G: Around 8:30 pm. 大概在晚上8点半。 M: I see. May I have your name and your telephone number? 我明白了。能告诉我您的姓名和电话号码吗？ G: It's Jenny, and my cell phone number is 3529-2658. 我姓詹妮，手机号码3529-2658。 M: Miss Jenny, 3529-2658, coming at 8:30...Is that right? 詹妮小姐，3529-2658，8点半到……是这样吗？ G: Yes. 对。 M: We look forward to serving, Miss Jenny. Thanks for calling. 我们恭候您的光临，詹妮小姐。谢谢您的电话。
《餐厅英语培训》课件
03
apologize for any inconvenience and offer a drink while
the table is being prepared
Ordering process
Taking orders
Placing the order
present the menu, take orders, and clarify any special requests or dietary restrictions
PPT courseware for restaurant English training
目录
• Common English vocabulary used in restaurants
• Common presence patterns in residences
• Restaurant service process
Expressions of preferences
This pattern is used to communicate specific preferences or requests Example: "I prefer my coffee black with no sugar, thank you."
Bill
A detailed list of expenses provided by the restaurant to guests.
Tip
Tip, an additional fee given by a customer to a restaurant waiter as a sign of recognition and gratitude for the quality of service.
饭店英语unit20 Sightseeing45页PPT
Hotel
《饭店 英语》 English
Unit 20
ing
I Discovering Language
Read and Explore
I. Discovering Language
Which sound can you hear? 1. // bath breath cloth
Some hotels may have cooperations with travel agencies, such as CITS and CYTS, and could arrange different kinds of package tours for their guests. And they may also provide their guests the private national guide at their request. This kind of service will surely satisfy the guests and win more reputation for a hotel.
Introduction
Sightseeing is usually an important part for a trip, no matter that trip is for business or completely for pleasure. Tourists are the main part of all the guests in hotels. But the hotels do not provide accommodations only. For the hotels, to provide sightseeing services is also an important part of daily business.
《饭店 英语》 English
Unit 20
ing
I Discovering Language
Read and Explore
I. Discovering Language
Which sound can you hear? 1. // bath breath cloth
Some hotels may have cooperations with travel agencies, such as CITS and CYTS, and could arrange different kinds of package tours for their guests. And they may also provide their guests the private national guide at their request. This kind of service will surely satisfy the guests and win more reputation for a hotel.
Introduction
Sightseeing is usually an important part for a trip, no matter that trip is for business or completely for pleasure. Tourists are the main part of all the guests in hotels. But the hotels do not provide accommodations only. For the hotels, to provide sightseeing services is also an important part of daily business.
最全酒店餐馆英语培训教材(PPT 32页)
3. 餐厅点餐篇 到异国品尝美食可说是旅游 的乐趣之一，然而，若是语言不通，大概 就很难品尝餐厅最受好评的菜色了。因此， 学会基本点餐说法，适当的询问服务生， 并表达自己喜好，包管可以让自己吃得地 道又满足。
May I have a menu, please? 请给我菜单。 Do you have a menu in Chinese? 是否有中文菜单？ Would you like something to drink before dinner? 在用晚餐前想喝些什么吗？ What kind of drinks do you have for an aperitif [əperi’ti:f] ? 餐厅有些什么餐前酒？ May I see the wine list? 可否让我看看酒单？
Delicious 美味的，可口的 Tasty 可口的，好吃的 Crispy 卷曲的，松脆的 Cole slaw 卷心菜丝 Hospitality 好客，热情款待 Hit the spot 合口味
点菜就餐的典型次序
找一张桌子坐下－看菜单－点菜－付钱－离
开。英语语言的表达基本上也是依照次顺序。 “订餐”在英文中有两种说法，即to book a table 和make a reservation．在英国以及在 其它很多国家，餐厅一般划分为吸烟区和非 吸烟区。一进餐厅，服务员会主动征询客人 的意见，然后引领客人前往所选择的区域就 餐。
太太，想吃点什么？ 早上有些什么？ 什锦新鲜水果和点心。 请来一杯番茄汁。 太太，要麦片粥吗？ 行，一份奶油麦片。 鸡蛋或什么的？ 好的， 烤肉、鸡蛋同黄油面包。我喜欢肉烤脆点。 鸡蛋怎么吃法？ 请煎嫩一点。
《餐厅英语》课件
salad
Knife
Used for cutting food into small pieces before eating it with a fork or spoon
Spoon
Used for eating food that is soft or liquid, such as soup or ice cream
PPT courseware for Restaurant English
目 录
• Common English vocabulary used in restaurants
• Common English presence patterns in restaurants
• Restaurant English situational dialogue • Restaurant Etiquette and Culture • Practice and quizzes
Detailed description
Introduce polite language and service skills for changing tableware, as well as how to handle customer complaints and requests for tableware. Through practical dialogue practice, improve learners' ability to cope with tableware changing scenarios.
Detailed description
Introduce various beverage names, taste characteristics, as well as polite language and service skills when providing beverages. Through practical dialogue exercises, help learners become familiar with the beverage service
Knife
Used for cutting food into small pieces before eating it with a fork or spoon
Spoon
Used for eating food that is soft or liquid, such as soup or ice cream
PPT courseware for Restaurant English
目 录
• Common English vocabulary used in restaurants
• Common English presence patterns in restaurants
• Restaurant English situational dialogue • Restaurant Etiquette and Culture • Practice and quizzes
Detailed description
Introduce polite language and service skills for changing tableware, as well as how to handle customer complaints and requests for tableware. Through practical dialogue practice, improve learners' ability to cope with tableware changing scenarios.
Detailed description
Introduce various beverage names, taste characteristics, as well as polite language and service skills when providing beverages. Through practical dialogue exercises, help learners become familiar with the beverage service
饭店英语PPT
• Ⅱ. Hotels classification according to their rates 1. Luxury/Deluxe Hotel(豪华型/高档饭店) Includes the most elite hotels of the world. They represent the largest investment in architecture, interior design and real estate offer the ultimate in services to customers. 2. Boutique Hotel （精品饭店） Normally very small, but elegant they usually have an individualized stylish flair often expressed in a theme such as English Victorian decor.
The atmosphere is homey, with comfortable furnishings and attention paid to decorative accents. 3. Resorts and Timeshare Properties(度假村及分时度 假饭店) Located in some of the most beautiful places on earth, inspiring vacationers to relax and enjoy the environment. They cover the gamut from the serene seclusion of individual villas along a pristine beach to bustling noisy ski lodges in the mountains, from elegantly manicured championshห้องสมุดไป่ตู้p golf resorts to aging two-storey motels or very old spas a few blocks from a small lake. This is the most varied
饭店实用英语课件part4
Learn the words and expressions.
Step 3
Useful Sentences
Seating the clients Telling the client there isn’t a table Stating Preference
The students can recommend more useful sentences.
(4) Would it be necessary to introduce yourself to the guests when you first meet them?
Step 2
Situational conversations
The class read the situational conversations.
The students can recommend more useful sentences.
Step 4
Role Play
WorБайду номын сангаас in pairs or groups and create conversations according to the given situations.
Situation 1: Mr. Carpenter wants to book a table for 8 at 7:00 this evening. He would like to have some special Cantonese food. He makes a call to book the table.
In Room Dining
Kitchen
Bar
/Room service
Western Restaurant
Step 3
Useful Sentences
Seating the clients Telling the client there isn’t a table Stating Preference
The students can recommend more useful sentences.
(4) Would it be necessary to introduce yourself to the guests when you first meet them?
Step 2
Situational conversations
The class read the situational conversations.
The students can recommend more useful sentences.
Step 4
Role Play
WorБайду номын сангаас in pairs or groups and create conversations according to the given situations.
Situation 1: Mr. Carpenter wants to book a table for 8 at 7:00 this evening. He would like to have some special Cantonese food. He makes a call to book the table.
In Room Dining
Kitchen
Bar
/Room service
Western Restaurant
饭店英语6餐厅类型PPT课件
2021
10
其他类型餐馆
❖ Inn/tavern ❖ Dancing restaurant ❖ Pub ❖ Terrace restaurant ❖ Grill room ❖ Café
2021
11
翻译对话
见《餐英》page 2
2021
12
其他内容补充
❖ 蛋的不同作法：（见李49页）
1. Fried eggs: sunny-side up, turn over, over easy, over hard done
2021
2
按服务方式分类餐厅
❖ Take-away restaurant 外带式 This kind of restaurant often offers fast
food, and its food is usually carried out by the guests to be somewhere else.
2021
6
按食物类型分类餐厅
• The gourmet restaurants 精品餐馆 A gourmet is a person who can appreciate
the best food and drink, and who is good at choosing combinations of dishes, good wines and so forth. A restaurant that offers meals appeal to such a person is a gourmet restaurant. These restaurants are the most expensive and luxurious of all restaurants.
相关主题
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
文本 文本 文本 文本
文本
文本
文本
文本
原料：豆腐1块，肉末50克，素油100克，豆瓣辣酱35 克，味精3.5克，骨头汤10克，红油15克，花椒粉0.5克， 湿淀粉30克，葱2根，姜10克，蒜头2瓣。
The Recipe Rating: Rate this recipe Prep Time: 15 minutes Cook Time: 20 minutes Total Time: 35 minutes Servings: 4
生如夏花
适用于艺术类、家庭类用途
历史来源
故事
原料
烧法口味
麻婆豆腐的历史来源
关于麻婆豆腐的起源有很多说法，比较流行的一种说法是清同治初年成都市 北郊万福桥一家小饭店店主陈森富之妻刘氏所创制。刘氏面部有麻点，人称 陈麻婆。她创制的烧豆腐，则被称为“陈麻婆豆腐”，其饮食小店后来也以 “陈麻婆豆腐店”为名。 there are many explanations for the invention of ma po tofu, the most common one was in qing dynasy in the northern part of china, it was invented by a store keeper's wife, it was orgininally called grilled tofu,
每个地方的麻婆豆腐做法都不一样，但是陈氏麻婆豆腐 的做法──油的用量很大，蒜苗的长度，浓郁的麻辣味道， 还有黄牛肉的使用（一些厨师用猪肉替代）──是地道的 做法。 'Each place makes it a different way,but the style served at Chen Mapo Dofu' -- with a generous pool of oil, lengths of suanmiao, heavy-duty spice and browned beef (some cooks substitute pork) -- 'is authentic.'
Thanks
制法：豆腐切成1厘米见方的丁，装入容器内，倒入1000克开水，浸泡10分 钟左右，倒入漏勺沥水。葱、姜、蒜头洗净，切成细末。锅置旺火上烧热， 加素油50克烧热，下肉末炒散至转色，加入葱姜、蒜末，炒出香气，放入豆 瓣辣酱，炒出红油。豆腐丁下锅，加入骨头汤、味精，烧开后用湿淀粉勾芡， 淋入50克素油，转动锅子，用汤勺轻轻推几下，淋入红油，撒上花椒粉，出 锅装深汤盆上席。 Instructions
but the inventor has many pocks on her face so as the grilled tofu
become more and more popular,people start to name this dish as pock tofu( like her signitured dish )-ma po tofu and till nowadays.
1. Pour enough warm water over the mushrooms in a small bowl to cover them completely. Soak until softened, about 20 minutes. Drain. Discardhe stem and chop the caps coarsely. 2. Marinate the pork: Stir the ground pork, soy sauce and cornstarch together until evenly distributed. 3. Prepare the sauce: Stir the water, soy sauce and sesame oil together in a small bowl. 4. Heat a wok over high heat until hot. Add the oil and swirl to coat the sides. Add the garlic and stir-fry until fragrant about 20 seconds. Add the pork, hot bean paste and peppercorns and stir-fry until the pork is crumbly, 2 to 3 minutes. 5. Pour the sauce into the wok, then stir in the water chestnuts and green onions. Slide the tofu into the wok, and stir gently to coat the tofu with the sauce and heat through, 2-4 minutes. 6. Pour in the dissolved cornstarch and cook gently, stirring, until the sauce thickens, about 1 minute. Spoon the tofu and sauce onto a serving platter and serve hot.