英语3--山大考试答案

英语3—线上

一、Cloze

Ms.Clark is a"mystery shopper，"one of thousands of contract workers that companies hire to pose as regular customers i__1__to gauge customer service，cleanliness and whether a store is selling a product that meets company specifications. Mystery shoppers can be found，or rather，not found，everywhere from restaurants and automotive shops to video rental chains，__2__stores and department stores.They play a constant cat-and-mouse game with store and restaurant employees and managers.However it's not all__3__and games.

Once in the field，a mystery shopper will typically work several stores or restaurants per hour，taking mental notes while inside，then joting down__4__notes after they leave.

It's important for mystery shoppers to be as exact as possible，because the client companies are looking for data they can use to__5__their panies don't need opinion but facts.

Nowadays mystery shoppers are armed with a number of hi-tech devices，such as a digital scale and a digital thermometer，as__6__as a handheld PC for recording the entire experience.

It's a challenging job but a rewarding one.Mystery shoppers stay disguised only until the"shop"is finished，and then__7__themselves to the store management and award prizes to employees who provided excellent service.

To be a mystery shopper，it's important to be a good observer，but sometimes it's important to have the right profile，__8__.If a secret shopper will be sent in，for example，to do a high-end automotive shop，the__9__must have a particular profile that meets a high-end，luxury car-type buyer profile. "It's a challenge to perform your shop without being discovered，"Ms.Clark said，

"because most of the people that we work for are very__10__of the mystery shopping program."

1、C、order

2、A、convenience

3、C、fun

4、A、physical

5、A、improve

6、A、well

7、D、reveal

8、A、too

9、B、candidate 10、B、aware

二、Cars are an important part of life in the United States.__11___most people feel that they are poor.And even if a person is poor he doesn't feel really poo__12_he has a car.

There are three main reasons the car became so popular in the United States. __13_of all the country is a huge one and Americans like to move around in it.The car provides the most comfortable and__14_form of transportation.With a car people can go any place without spending a lot of money.

The second reason cars are popular is the fact__15__the United States never developed an efficient and inexpensive form of public__16__.Long-distance trains have never been as common in the United States as they are in other parts of the world.Nowadays there is a good system of air-service__17__by planes.But it is too expensive to be used frequently.

The third reason is the most important one，though.The American spirit of independence is__18__really made cars popular.Americans don't like to wait for a bus，or a train or even a plane.

They don't like to have to__19__an exact schedule.A car gives them the freedom to schedule their own time.And this is the freedom that Americans want__20__to have.

11、A、Without a car 12、B、when 13、A、First 14、C、cheapest 15、B、that

16、D、transportation 17、C、provided 18、B、what 19、A、follow 20、B、most

三、Reading Comprehensio

What makes Americans spend nearly half their food dollars on meals away from home？The answers lie in the way Americans ive today.During the first few decacdes of the twentieth century，canned and convenience foods freed the family cook from full-time duty at the kitchen range.Then，in the 1940s，work in the wartime defense plants took more women out of the home than ever before，setting the pattern of the working wife and mother.

Today about half of the country's married women are employed outside the home.But，unless family members pitch in with food preparation，women are not fully liberated from that chore.

Instead many have become，in a sense，prisoners of the completely cooked convenience meal.It is easier to pick up a bucket of fried chicken on the way home from work or to take the family out for pizzas，or burgers than to start opening cans or heating up frozen dinners after a long，hard day.