a letter of complaint

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英文投诉信表达及例文

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型?Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。

4[1].1投诉信(letter of complaint)

3. 我以为以上所述仅是贵店服务欠佳的一部分 In my eyes, the above points are only a part of the many failings in your service. 4.贵店店员的愚蠢行为只会伤害贵店的真诚顾 4.贵店店员的愚蠢行为只会伤害贵店的真诚顾客。 Your assistants’ foolish actions could well contribute to hurting genuine / sincere customers to your store.
3rd February， 2001 February， Dear Mr. Oliver, I am writing to you with reference to my No. order No. 1754 of 18 dining tables from your catalogue No . GR 272 . We received the consignment(托运的货物） from you yesterday． But on unpacking them I found that mahogany18 heavy mahogany-finished tables had been sent, pineinstead of the light pine -finished ones asked f o r . .
In my eyes, the above points are only a part of the many failings in your service. Your assistants’ foolish actions could well contribute to hurting genuine customers to your store. By writing your this letter I only mean that you should pay attention to your service for your customers. Yours faithfully, Mr. Robert Steinbeck

How-to-write-a-letter-of-complaint

四、英文投诉信模板(1）
• Dear ______, I am ______（自我介绍）.I feel bad to trouble you but I am afraid that I have to make a complaint about. _____(事件总体介绍）.
In the first place, ______（抱怨的第一个方面）. Second, ______（抱怨的第二个方面）.Third,______(抱怨的第三个方面）。 • Under these circumstances, I’m quite disappointed with____(你对此事件的感受）。 • ⑦I appreciate it very much if you could ______（提出建议和请求）。Thank you for your consideration and I will be looking forward to your reply.
A Letter to the University President about the Canteen Service on Campus Jan. 6th, 2002 Dear Mr. President, My name is Li Ming. I am a junior student of the civil engineering school in this university. I venture to write you a letter about the canteen service on campus, which has given rise to many complaints among students. The focus of the complaint is the poor quality of the food. For one thing, the rice is very hard, the steamed breads are usually sold cold and vegetables are often overcooked. For another, the prices of the foods are surprisingly high. Honestly speaking, the dining environment has been improved since last year. But there are still not enough space and seats for us to have our meals there. Besides, the attitude of the canteen staffs is not hospitable at all. All in all, there is still much room for improvement. I do hope we will not suffer another year. Thank you for your time and kind consideration. Sincerely yours.

商务英语投诉信撰写Letterofcomplaint

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
对过去的情况作简单的回顾，礼貌的肯定双方的交易，也及投诉情况作对比
例二：货物受损或有瑕疵
I do hope that such a delivery will not be repeated, and that your supplies to us in the future will again be of high quality. If, however, we receive any further faulty plastic tableware from you, we will be obliged to find another supplier to provide us with goods which meet our own high standards. I am sure you will be able to provide us with a satisfactory explanation.
简明扼要地摆出投诉的原由，描述货物的残次情况同时寄样品供对比说明
例一：（货品质量没有达到要求）
We have always been able to rely on the excellent quality of your goods, and we are all the more disappointed in this case because we have to supply these articles to new customers. We ask you to let us know immediately what you can do to help us in overcoming this difficulty. Yours faithfully, Mary Jackson

英文投诉信范文

英文投诉信【写法指要】投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。

写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。

这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。

写得有理有据，令人信服。

英文投诉信怎么写投诉信结构公式右上角：日期左上角：称呼正文：第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。

第二段：具体阐述投诉的内容和投诉的理由。

第三段：提出解决建议并期望尽快解决，表示感谢。

右下角：署名下面是一封日常投诉信的范例，请大家体会一下。

Dear Sir/Madam,Please send us a correction on part of our order WP-11.All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.Yours faithfully英文投诉信模板Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply. Yours sincerelyLi Ming英文投诉信格式学校受污染【内容提示】假如你是市一中的学生，名叫王红。

投诉信A Letter of Complaint(大学英语作文)

投诉信A Letter of Complaint大学英语作文你新买的电脑出了问题，为此你写信给经理投诉。

You have bought a brand-new computer in a store. But much to your disappointment, it could not be properly operated when you got it back. Write a letter to the manager:1) giving complaints,2) describing the problems,3) and asking for some compensations.Dear manager,你好经理：I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.我写这封信给你是为了投诉昨天下午我在你店购买的电脑。

那台电脑有问题。

这让我非常不开心。

The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.我把它拿到办公室后电脑不能正常关机。

我点击关闭按钮，这机器似乎没有响应。

它让我很恼火。

It's obvious that youdidn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.很明显的在你卖给我之前你没有仔细检查电脑。

How to write a letter of complaint如何写投诉信

I do hope you can improve your management and provide us with a better canteen,which benefits both students and your income.
How to write a letter of complaint
complain about our
canteen!
Dear Sir

As we know, most students in campus have meals in the school canteen. Thus many of us complain about the canteen gradually. There are so many problems that I have to complain . First of all, the canteen supplies the meals to us . Nevertheless, the meals are done so badly that we have no interest in any food they supply. They don't cater to(迎合) the different tastes . The food lacks variety.It is no exaggeration that the food you can find is hardly changed. Furthermore,it seems that the canteen does not prepare enough food for us. Take my experience for example. Ten minutes later than usual, I have no dishes for the rice. Next, it is so crowded in the canteen. For one thing, we all finish class and rush to canteen at the same time; for another, the workers in the canteen don't be efficient very much. Then, the sanitation(卫生环境) can't let us enjoy the meal there. The meals aren't clean,either. You can find sands in the ricБайду номын сангаас and insects in the dishes. Eventually, the service in canteen isn't good. we give respect to the workers and say"thank you" more. In contrast, many times the workers seem to be impatient to us.

高中英语书面表达---投诉信ms

对于产品的投诉：
• 1.I'm writing to you about ___(产品)that I bought ___(时间、地点) • 2. It didn't work.( broken, ) • 3. It wasted my time.(noisy ,made me headache) • 4. I hope you to give back my money. (change to a new one, repair quickly)
[参考范文] Dear Sir， I’m writing to complain about the six-day trip to Yunnan organized by your travel agency. As it was promised in your advertisement, we would visit ten famous historical attractions of the local place. However, we only visited eight places of interest, tired of the boring journey as well.
语言注意点：投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。
巩固练习(作业1): 你参加了某旅行社组织安排的云南六天游。以下是旅行社广告宣传与你参团后实际情况的对比：广告宣传游览当地十处著名景点入住五星级酒店,配套设施齐全实际情况仅游览了八处景点,行程乏味配套设施陈旧, 没有热水供应
Yours, Li Hua
Dear manager, My name is Li Hua, a passenger of your airline. I’m writing this letter about your bad service. I’m sorry to say that I’m very unhappy about your airline. First of all, your airline lost one of my bags, in which there is an important paper of our company. Secondly, my plane was one and a half hours late. You know, I had to attend an important meeting in time. Thirdly, the food on the plane was terrible. Fourthly, I hate to say this, but I think the attendants服务 on the plane were unfriendly and impolite to me. Honestly speaking, this is the worst airline I know in the world. The focus of my complaint is where my bag is. I do hope you can help me find my bag and improve your service. Yours, Li Hua

高考英语应用文写作抱怨信投诉信【解析模板范文】

应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。

在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。

投诉信与普通书信的格式基本相同。

但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。

一、一封投诉信应包括三个最基本的方面：1.投诉内容。

一般放在信的开头。

常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。

一般讲述对商品质量或售后服务不满意的地方。

常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。

常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节1 / 8①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。

高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)

Possible version 2
Dear Sir or Madam,
I’m a regular customer of your online shoe store (Self-introduction) . I’m writing to express (my) dissatisfaction with the low quality product (that) you sent/sold to me. (Purpose of writing)
faults. First,… Second,… Worse still…
2. It is disappointing that there are some problems with the goods and service you offered that need your immediate attention/solution. First, …Besides, …What makes matters worse,…
6. I hope you will look into the matter immediately and give me a reasonable explanation.
7. I hope you will make an informal apology to me.
8. I hope you will take proper measures to prevent this happening again.
3. I’m writing to make a complaint about my unpleasant shopping experience on your online shop. 三、反映问题

Letter of Complaint

Yours sincerely, Zhou Ming
I trust you will take my complaints seriously and work out some rules and regulations to guarantee that the classroom building will become a very good study area. I would be grateful if you could have this matter settled.
Sample 1
Dec. 23 Dear Sir or Madam, I am writing this letter to complain about a camera which I bought in your shop last month when I was in Guangzhou on business. I took some photos there with it. But when I got home and had the film developed, I found no pictures at all. I am very upset about it. I have already sent the camera back to you by post and strongly insist that you refund me as soon as possible. Yours sincerely, Wang Lan

Reference Version
July, 22nd， 2008
Dear Sir or Madam,

高中英语书面表达---投诉信Letter of Complaint

could…
返回目录
范文
• （日期） Aug. 8,2003 • Dear Sirs,（称呼）
• I am writing to complain to you about the pairs of shoes that I bought from your shop during the May Day. When I took it back home, I found there was something wrong with the shoes. As you will realize, I was extremely upset to discover all this.
about… ④First of all, …⑤Secondly, …
⑥Thirdly, … ⑦Fourthly, I hate to have to say this, but…
⑧Honestly speaking, … ⑨The focus of my complaint is … ⑩I do hope …
Yours,
Li Hua
Dear manager,
My name is Li Hua, a passenger of your airline. I’m writing this letter about your bad service.
I’m sorry to say that I’m very unhappy about your airline. First of all, your airline lost one of my bags, in which there is an important paper of our company. Secondly, my plane was one and a half hours late. You know, I had to attend an important meeting in time. Thirdly, the food on the plane was terrible. Fourthly, I hate to say this, but I think the attendants 服务 on the plane were unfriendly and impolite to me.

英语写作writing

询问信
Dear___, I’m __________. I am writing to you to see if it is possible for you to provide me with information regarding _______.（要询问的内容） First of all, what are _______？(第一个问题)Secondly，———？（第二个问题）thirdly_______ (第三个问题) I would also like to inquire_______(最重要问题单独成段)。Could you be so kind as to send me some relevant _____ on the above-mentioned aspect? Thank you for your kindness, and your prompt attention to this letter will be highly appreciated. yours sincerely, ___________
介绍自己的语言能力时，常用以下句型
• · I have strong written and verbal communication skills. • · I am fluent in both written and spoken English. • · I have a good command of both written and spoken English. • · I am good at both written translation and oral interpretation.
求职信结尾时常用以下句型：
• · If any further material is still required for my application, please let me know at your earliest convenience. • · Should further information be required, please let me know. • · I hope you could favor me with a prompt reply. • · I am looking forward to a favorable answer. • · I would be most happy if you could favor me with an interview. • · I would appreciate your reply at your earliest convenience.

英语作文：ALetterofComplain

英语作文：ALetterofComplain英语作文范文：A Letter of Complain（精选14篇）在生活、工作和学习中，大家对作文都不陌生吧，通过作文可以把我们那些零零散散的思想，聚集在一块。

那要怎么写好作文呢？以下是店铺精心整理的英语作文范文：A Letter of Complain，供大家参考借鉴，希望可以帮助到有需要的朋友。

英语作文：A Letter of Complain 篇1Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes, Wang Hua英语作文：A Letter of Complain 篇2Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom英语作文：A Letter of Complain 篇3Dear mr. russell:I just bought the book great expectations from a majorforeign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua英语作文：A Letter of Complain 篇4Dear sir/madam:We bought the SQ200 cellphone from your company several days ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours Wang Hua20xxxx xx英语作文：A Letter of Complain 篇5Dear manager:June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer of the TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun英语作文：A Letter of Complain 篇6Dear Sir or Madam:I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语作文：A Letter of Complain 篇7dear mr. gao:i bought a color tv set from your store yesterday, but when i came back to home, i found there was no image in it. so i returned to your store, but your shop assistants said they would not be responsible for the problem.i bought the color tv set and took it back to home without any question and i can only assume that the problem must be due to the quality of tv set itself.i shall be glad that if you will replace my tv set as soon as possible.yours sincerely,英语作文：A Letter of Complain 篇8Dear manager:I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.Sincerely yours,Jack英语作文：A Letter of Complain 篇9Dear Manager:Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.What`s more,the type of your company`s phone is moreadvanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!Yours,Bumany英语作文：A Letter of Complain 篇10Dear Sir or Madam:I am writing to let you know the deplorable attitude of one of your staff members.I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.Sincerely yours,LiMing英语作文：A Letter of Complain 篇11Dear sir/madam:We bought the SQ200 camera from your company several days ago and found that we can not take pictures during our journey to Guangzhou because of the malfunction which couses us great inconvient.We mail the camera to you in the hope that we couldget a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYoursWang Jia英语作文：A Letter of Complain 篇12Dear Mr. Gao:I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.Yours SincerelyXXX英语作文：A Letter of Complain 篇13Dear Sir or Madam:I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.Yours sincerely，Zhang We英语作文：A Letter of Complain 篇14Dear sir or madam:;I'm writing to complain about the bad qualities of mobile phones.In may this year in the store to buy a new phone, use less than a week will fail, the two have maintenance, still can't normal use.In short, in view of this situation, my application or a refund.Hope you cause enough attention to this matter.Sincerely,。

英语六级书信写作范文(通用5篇)

英语六级书信写作篇1Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.June 23, 2007Dear Sir or Madam,I’m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn’t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can’t, I am afraid that I will request for full amount of refund or a new air conditioner.I would appreciate all your assistance in this matter. If you have any questions, please don’t hesitate to contact me. Look forward to your reply.Yours Sincerely,Li Ming 英语六级书信写作篇2一. 感谢信常用句型1．I am grateful／obliged to you for．．．我非常感谢你的……2．I am greatly indebted to you for what you have done．我为你所做的一切表示感激。

抱怨信 A-Letter-of-Complaint

Writing: A Letter of Complaint
Learning Objectives:
➢ To understand the structure and content of complaint letters ➢ To be able to compose a letter of complaint using appropriate language and tone.
1. The zipper on my jacket has come apart, making it impossible to close. 2. After a few washes, the seams(接缝) on my new shirt have become undone and need to be re-sewn. 3. The food at the party was left out for too long and became cold and unappetizing. 4. My new phone screen already has scratches on its surface, despite being careful with it. 5. This new moisturizer irritates my skin and causes redness and itching.
The movie was not as exciting as I had hoped it fast as I had hoped it to be.
The hotel room is not as spacious as I had hoped for.
a. I left the bread in the oven for too long b. She studied hard for the exam c. They missed their flight d. She took a shortcut through the park e. He ate a big breakfast f. He exercised regularly