Motorla 稽核list

Supplier Quality System AssessmentSection 1: Quality Management System 質量管理體系1. Quality Function, ISO standard & Responsibilities 質量機能，ISO標準&職責2. Internal Audits Quality System and other Compliance 內部稽核質量體系和其他3.Training for all Level of Organization 對組織各層次的訓練Section 2: Resource Management and Capacity Planning 資源管理和能力培訓4. New Product Introduction and Qualification Process 新產品介紹和承認過程5. Capacity Planning 能力培訓6. Change Management Process, Product and Material 管理過程，產品和物料變更7. Process Capability / Process Characterization 制程能力和制程關鍵特性8. Product & Process Quality Metric Review 產品&過程的質量基準檢討9. Customer and Field Performance Quality Data 客戶和現場性能質量數據10. Quality Data and Communication 質量數據和傳達Section 3: Production Process生產過程11.Calibration System and Control校驗系統和控制12. Measurement System Analysis (Gauge R and R)量測系統分析13. Control & Disposition of Non-conforming Material 不合格物料的控制和處理14. Receiving Material Quality System and Procedure進料質量系統和控制15. Work Instructions for Manufacturing Processes 作業指導書和製造過程16. Final Inspection and Acceptance Procedure 終檢和允收程序17. Packaging, Storage, Shipping, Material Handling and Bar Code Requirements 包裝，儲存，運輸，物料搬運和Bar code要求18. Housekeeping, POPI and Preventive Maintenance Housekeeping，知識產權和預防性的保持Housekeeping19. Out of Control Actions for an Internal Defect for Mfg/Assembly/Service Site製造/組裝/服務地點內部缺陷失控的措施Section 4: Sub-Tier Quality Control and Quality Improvements質量控制和質量改進20. Sub-Tier Supplier Selection and Management供應商的選擇和管理21. Sub-Tier Supplier Corrective and Preventative Action供應商的糾正和預防措施22. Process Flow, FMEA, Control Plan and Statistical Tool 流程，FMEA，控制計劃和統計工具23. Statistical Methods / SPC on Box X Dimensions 統計方法/ box X 尺寸SPC24. Problem Solving Techniques 問題解決技術25. Continuous Improvement and Mistake Proofing 持續改進和缺點預防Use the ED12695 Quality System Assessment Scoring Form to document the results of the audit and any required actions.Rating:SCORE 1: Unacceptable - This element is not included in the organization’s quality manag ement system.無法接受 - 這個要素沒有被組織的質量管理體系所包涵SCORE 2: Unacceptable - Both planning and execution for this element require substantial improvement.無法接受 - 這個要素的計劃和執行都需要進一步改進SCORE 3: Marginally Acceptable - This element is included in the supplier’s quality ma nagement system and planning is adequate. However, execution requires improvement.邊緣接受 - 此要素包含於供應商的質量體系，計劃比較完善。

但執行情況仍需改進。

SCORE 4: Acceptable - This element is included in the supplier’s quality management system and is generally well-executed.接受 - 此要素包含於供應商的質量體系且執行得相當完善SCORE 5: Excellent - This element is included in the supplier’s Quality Process. Planning and execution are extremely thorough.傑出 - 該要素包涵於供應商的質量過程中,計劃和實施都非常完善SECTION 1: QUALITY MANAGEMENT SYSTEM, Responsibility and Internal audit.1. Quality Function, ISO Standard & Responsibilities質量機能，ISO標準&職責------品保Is there a Quality function or organization which provides customer advocate guidance to the total organization, and is this position fully supported by management? Is the Organization’s quality management system properly documented, maintained and has measurement metric?是否存在一個質量部門或組織，它能夠為客戶提供整個組織的支持性的指導；並且它的地位得到管理層的鼎力支持？這個組織的質量管理體系是否恰當的文件化，維護和標準化？SCORE 1:∙Organization has not achieved any ISO quality certification. 組織沒有完成任何ISO質量認證∙Organization does not have any quality manual.組織沒有任何質量手冊。

SCORE 2:∙Organization has obtained ISO9000 level certification and certification has not expired.組織獲得ISO9001認證，並且在認證有效期內。

∙Supplier has Quality manual and policy statement well documented and signed by top management.供應商有質量手冊和形成文件的品質政策並且經過最高管理者簽名。

SCORE 3:∙Organization has obtained ISO9001 and ISO 14000 certification and other nationally recognized quality certifications.組織已經獲得ISO9001和ISO14001認證和其他國際組織質量認證。

--------------證書復印件∙Supplier is regularly reviewing the regulatory agency requirement and keeping up compliance such OSHA, Rohs, EPA, Product Safety, ESD, and Contamination control etc…供應商定期的檢查行銷處調整的需求，保持符合OSHA，Rohs，EPA，產品安全，除静电，污染控制等等。

----------------管理審查報告,會議記錄(兩年)∙The role of the Quality function is clearly defined. Quality manual is periodically reviewed by senior management and updated as necessary質量部門的角色被清晰的定義。

最高管理者需定期檢討質量手冊如果有必要需要進行更新。

----------------管理審查報告,會議記錄(兩年)SCORE 4:∙In addition to ISO 9000, the organization has a plan to pursue a higher level quality certification or award (such as TL 9000, TS16949, Malcolm Bald ridge National Quality Award, etc.). 除了ISO9000,供應商已經或計劃進行一些更高級別的質量認證或獎項.-------QC080000∙Quality function clearly serves in the customer advocacy role. 質量部門明確地扮演維護客戶利益地角色.------品質手冊----職責∙Management is supporting a Six Sigma or Zero defect and cycle time improvement program.管理支持6西格瑪或零缺陷和週期時間改進項目--------------綠帶培訓相關資料,項目∙Quality system compliance annual audit is performed by external registrar and has very few findings.質量體系符合外部稽核員實施的年度稽核並且審核發現很少。