Letters of Complaint 投诉信
Letterofcomplaint投诉信英语作文
Letter of complaint 投诉信英语作文Letter of complaint 投诉信英语作文（通用7篇）Letter of complaint 投诉信英语作文篇1Directions:Write a letter to a store, making a complaint about its delivery.You should write about 100 words on ANSWER SHEETDo not sign your own name at the end of the letter. Use “Wang Hua” instead. Do not write the address.Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work. It is the third one I’ve got to return this mon th.Other than the three I’ve had to return recently, I’ve always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.Sincerely,Wang HuaLetter of complaint 投诉信英语作文篇2May 5, 2006Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.亲爱的销售经理，这封信是关于起诉你的一个销售人员的。
4[1].1投诉信(letter of complaint)
![4[1].1投诉信(letter of complaint)](https://img.taocdn.com/s3/m/202f64c489eb172ded63b70c.png)
3. 我以为以上所述仅是贵店服务欠佳的一部分 In my eyes, the above points are only a part of the many failings in your service. 4.贵店店员的愚蠢行为只会伤害贵店的真诚顾 4.贵店店员的愚蠢行为只会伤害贵店的真诚顾 客。 Your assistants’ foolish actions could well contribute to hurting genuine / sincere customers to your store.
3rd February， 2001 February， Dear Mr. Oliver, I am writing to you with reference to my No. order No. 1754 of 18 dining tables from your catalogue No . GR 272 . We received the consignment(托运的货物） from you yesterday． But on unpacking them I found that mahogany18 heavy mahogany-finished tables had been sent, pineinstead of the light pine -finished ones asked f o r . .
In my eyes, the above points are only a part of the many failings in your service. Your assistants’ foolish actions could well contribute to hurting genuine customers to your store. By writing your this letter I only mean that you should pay attention to your service for your customers. Yours faithfully, Mr. Robert Steinbeck
1.投诉信(抱怨信)(LetterofComplaint)
1．投诉信（抱怨信）(Letter of Complaint)(1) 写作方法①首段：注意客观礼貌a.自我介绍；b.引出投诉内容c.表明目的要求。
②主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a.详细说明情况，中肯提出问题；b.提出改进建议，表明希望如何解决；c.拓展题目内容，尤其要强调如果问题不解决所带来的后果。
③尾段：提出解决方案，不用展开，注意公平公正、礼貌原则。
a.表达强烈愿望，希望上述问题得到迅速恰当的解决；b.有时可就问题的解决限定时间；c.对有关人员的努力表示感谢；d.希望尽快得到满意答复。
(2) 写作流程图第一部分：提出抱怨并表示遗憾套语：(1) 很抱歉打扰您，但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.(2) 我很遗憾地告诉你投诉有关…….的事由。
I am sorry to tell you that there should be cause to complain about …(3) 我真的很讨厌抱怨，但最近有一件事情确实令人烦心。
I really hate to complain, but one thing is really disturbing now.第二部分：阐述问题发生的经过套语：无第三部分：指出问题引起的后果套语：(1) 噪音影响我的睡眠，使得我在上班时间无法集中精力。
结果这些天我已经搞错了好几次The noise disturbs my sleep so that I can’t concentrate on my work during the work time, and as a result, I have made several mistakes these days.(2) 在这样（嘈杂）环境下我无法进行研究，我需要一间安静的房间。
商务英语投诉信撰写Letterofcomplaint
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
对过去的情况作简单的回顾，礼貌的肯定双方 的交易，也及投诉情况作对比
例二：货物受损或有瑕疵
I do hope that such a delivery will not be repeated, and that your supplies to us in the future will again be of high quality. If, however, we receive any further faulty plastic tableware from you, we will be obliged to find another supplier to provide us with goods which meet our own high standards. I am sure you will be able to provide us with a satisfactory explanation.
简明扼要地摆出投诉的原由，描述货物的残次 情况同时寄样品供对比说明
例一：（货品质量没有达到要求）
We have always been able to rely on the excellent quality of your goods, and we are all the more disappointed in this case because we have to supply these articles to new customers. We ask you to let us know immediately what you can do to help us in overcoming this difficulty. Yours faithfully, Mary Jackson
高中英语作文--- letter of complaint 投诉信课件
表达对解决问题的期望，表示感激，期待回复 如果贵店可以对此事给予足够的重视我将不胜感激。 期待收到您的回复。 I would appreciate it if you could give due attention to this matter. Looking forward to your reply.
The battery needs recharging after it is used for only several hours. This is very upsetting/This upsets me a lot because I have to carry the charger all the time. 升华 非限制性定语从句
第四步：串联成篇
Dear Sir/Madam,
I'm one of your customers, writing to make a complaint about your goods.
I bought a cell phone from your online stor. To my disappointment, after using it one week, I found some problems. To begin with, the battery needs recharging after it is used for only several hours, which is very upsetting because I have to carry the charger all the time. In addition, there are some scratches in the middle of the screen,
投诉信-Letters of Complaint
投诉信-Letters of Complaint英语应用文写作之投诉信(Letters of Complaint)【例一】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)【例二】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2001Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager。
高中英语书面表达---投诉信ms
对于产品的投诉：
• 1.I'm writing to you about ___(产品)that I bought ___(时间、地点) • 2. It didn't work.( broken, ) • 3. It wasted my time.(noisy ,made me headache) • 4. I hope you to give back my money. (change to a new one, repair quickly)
[参考范文] Dear Sir， I’m writing to complain about the six-day trip to Yunnan organized by your travel agency. As it was promised in your advertisement, we would visit ten famous historical attractions of the local place. However, we only visited eight places of interest, tired of the boring journey as well.
语言注意点：投诉信应重点表明投诉 的原因，叙事应客观、准确、简洁。 最后提出的解决方法应切实可行。在 表达自己的不满时，语言要把握分寸， 不失风度。
巩固练习(作业1): 你参加了某旅行社组织安排的云南六天游。 以下是旅行社广告宣传与你参团后实际情 况的对比： 广告宣传 游览当地十处著名 景点 入住五星级酒店,配 套设施齐全 实际情况 仅游览了八处 景点,行程乏味 配套设施陈旧, 没有热水供应
Yours, Li Hua
Dear manager, My name is Li Hua, a passenger of your airline. I’m writing this letter about your bad service. I’m sorry to say that I’m very unhappy about your airline. First of all, your airline lost one of my bags, in which there is an important paper of our company. Secondly, my plane was one and a half hours late. You know, I had to attend an important meeting in time. Thirdly, the food on the plane was terrible. Fourthly, I hate to say this, but I think the attendants服务 on the plane were unfriendly and impolite to me. Honestly speaking, this is the worst airline I know in the world. The focus of my complaint is where my bag is. I do hope you can help me find my bag and improve your service. Yours, Li Hua
投诉信英语作文带翻译
投诉信英语作文带翻译英文投诉信【写法指要】投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。
写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。
这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。
写得有理有据，令人信服。
英文投诉信怎么写投诉信结构公式右上角：日期左上角：称呼正文：第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。
第二段：具体阐述投诉的内容和投诉的理由。
第三段：提出解决建议并期望尽快解决，表示感谢。
右下角：署名下面是一封日常投诉信的范例，请大家体会一下。
Dear Sir/Madam,Please send us a correction on part of our order WP-11.All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.Will you kindly take back those you sent out and su bstitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully英文投诉信模板Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under thesecircumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerelyLi Ming英文投诉信格式学校受污染【内容提示】假如你是市一中的学生，名叫王红。
高考英语应用文写作 抱怨信投诉信【解析 模板 范文】
应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节1 / 8①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)
Possible version 2
Dear Sir or Madam,
I’m a regular customer of your online shoe store (Self-introduction) . I’m writing to express (my) dissatisfaction with the low quality product (that) you sent/sold to me. (Purpose of writing)
faults. First,… Second,… Worse still…
2. It is disappointing that there are some problems with the goods and service you offered that need your immediate attention/solution. First, …Besides, …What makes matters worse,…
6. I hope you will look into the matter immediately and give me a reasonable explanation.
7. I hope you will make an informal apology to me.
8. I hope you will take proper measures to prevent this happening again.
3. I’m writing to make a complaint about my unpleasant shopping experience on your online shop. 三、反映问题
投诉信A Letter of Complaint_英语作文
投诉信A Letter of Complaint你新买的电脑出了问题，为此你写信给经理投诉。
You have bought a brand-new computer in a store. But much to your disappointment, it could not be properly operated when you got it back. Write a letter to the manager:1) giving complaints,2) describing the problems,3) and asking for some compensations.Dear manager,你好经理：I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy. 我写这封信给你是为了投诉昨天下午我在你店购买的电脑。
那台电脑有问题。
这让我非常不开心。
The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it. 我把它拿到办公室后电脑不能正常关机。
我点击关闭按钮，这机器似乎没有响应。
它让我很恼火。
It's obvious that youdidn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.很明显的在你卖给我之前你没有仔细检查电脑。
Letter of Complaint
Yours sincerely, Zhou Ming
I trust you will take my complaints seriously and work out some rules and regulations to guarantee that the classroom building will become a very good study area. I would be grateful if you could have this matter settled.
Sample 1
Dec. 23 Dear Sir or Madam, I am writing this letter to complain about a camera which I bought in your shop last month when I was in Guangzhou on business. I took some photos there with it. But when I got home and had the film developed, I found no pictures at all. I am very upset about it. I have already sent the camera back to you by post and strongly insist that you refund me as soon as possible. Yours sincerely, Wang Lan
Reference Version
July, 22nd， 2008
Dear Sir or Madam,
高中英语书面表达---投诉信Letter of Complaint
could…
返回目录
范文
• （日期） Aug. 8,2003 • Dear Sirs,（称呼）
• I am writing to complain to you about the pairs of shoes that I bought from your shop during the May Day. When I took it back home, I found there was something wrong with the shoes. As you will realize, I was extremely upset to discover all this.
about… ④First of all, …⑤Secondly, …
⑥Thirdly, … ⑦Fourthly, I hate to have to say this, but…
⑧Honestly speaking, … ⑨The focus of my complaint is … ⑩I do hope …
Yours,
Li Hua
Dear manager,
My name is Li Hua, a passenger of your airline. I’m writing this letter about your bad service.
I’m sorry to say that I’m very unhappy about your airline. First of all, your airline lost one of my bags, in which there is an important paper of our company. Secondly, my plane was one and a half hours late. You know, I had to attend an important meeting in time. Thirdly, the food on the plane was terrible. Fourthly, I hate to say this, but I think the attendants 服务 on the plane were unfriendly and impolite to me.
有关投诉信的英语作文
有关投诉信的英语作文很多同学在写作文的时候，不会写信件，今天小编整理了投诉信的写作模板，有需要的同学可以收藏起来用哦。
Letters of complaint 投诉信假如你是Raymond,上周六，在一家西餐馆你有一次不愉快的就餐经历。
请给该餐馆的经理写一封投诉信，讲述所发生的事情。
(投诉信的开头和结尾已给出)注意：1 投诉的内容至少要涉及两方面的问题。
Dear Sir:My name is Raymond, I am writing to tell you something about your restaurant questions.Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.Thank you for your time and kind consideration.Sincerely yoursRaymond参考译文亲爱的先生:我的名字叫Raymond, 我写信是要告诉你一些关于你们饭店的问题。
上个星期六，我和我的朋友到你的餐厅用餐，我们很饿。
但是当我们点餐时，你饭店里的服务员却不理我们。
英语应用文写作之投诉信（LettersofComplaint）
社交书信包括的内容很多，如邀请信、推荐信、介绍信、证明信、贺信、感谢信等等。
写社交书信时切记如下⼏点： （1）所有的社交书信都有明确的⽬的。
因此，写社交书信时要⼀⽮中的。
（2）不要写不相⼲的事。
（3）写上必不可少的事实，如时间、地点等。
（4）不要在⼀封信中将商务与社交混为⼀谈。
证明信（Certificate） 证明信包括下列⼏项： （1）你是以什么资格了解被证明⼈或被证明公司的。
（2）你认识被证明⼈或被证明公司有多久了。
（3）被证明⼈或被证明公司的可靠性和能⼒如何。
「例⼀」 Euston UK LTD 81 85 BARNLEY ROAD DUNDEE 28th September，1996 Ref：PVH/ltj Jason＆Son Ltd. Parkside Manor Burnside Dumfries Dear sir： Thank you for your letter of 20 September，requesting a reference for Clairish Computers Ltd. The answers to your questions are as follows： 1. We have employed Clairish Computers Ltd. since January 1995. 2. Clairish Computers has helped our company rectify a new computer system that had been badly installed by another firm of consultants. It has drawn up a system specification for a replacement system and has chosen appropriate hardware. 3. We did not select Clairish Computers from several candidates. 4. We were not first time computer users. 5. Our first system is working satisfactorily. The replacement system is still too new to comment on. 6. We are satisfied with the work of Clairish Computers. The various stages were completed on time，and the charges agreed with the quotes. 7. There was continuity of staff at Clairish Computers. Ian Baird managed the work，which was carried out by Alex Johnston and James MacReady. 8. The staff training was effectively carried out. Yours faithfully， Peter Haddon，Director 「例⼆」 Doctor‘s Certificate Oct. 18，2000 This is to certify that the patient，Mr. Thomas，male，aged 41，was admitted into our hospital on Oct. 9，2000，for suffering from acute appendicitis. After immediate operation and ten days of treatment，he has got complete recovery and will be discharged on Dec.19，2000. It is suggested that he rest for one week at home before resuming his work. Jack Hopkins Surgeon in charge 「例三」 Certificate （80）Lu Zi，No. 2140 This is to certificate that Mr. Zhao Dong holds a diploma issued to him in July，1980 by Liaoning University（Diploma No. 058）and that we have carefully checked the seal of the university and the signature by President Zhou Yongrong. Jinan Notary Public Office Liaoning Province The People s Republic of China Notary：Fang Hongjian May 2，2001。
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Letters of Complaint
一．结构：
（1）开头：自我介绍，交代投诉内容，表明本信的目的和要求。
（2）正文：说明情况，讲清利害，分析利弊。
告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。
（3）结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复
二．词汇：
annoy 恼怒 apologize 道歉complain 抱怨 defect 过失
disappoint 失望 dissatisfy 不满意
embarrass 陷入困境 inconvenience 不方便inform…of… 将…告知refund 退款
resolve 解决 rude 粗鲁unreasonable 不合理的
三．句型：
（1）It is a gre at pity that we find there is something wrong with… 令人非常遗憾的是我们发现……有问题。
（2）Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快……
（3）I hope that my problem will get your kind consideration。
我希望您能考虑一下我的问题。
（4）I am sure there are technical or man-made errors involved.我确信出现了技术或人为的错误。
（5）l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。
（6）I hope I can get my refund as soon as possible.我希望能尽快收到退款。
（7）I am writing to make a complaint about… 我写信是为了投诉……
（8）If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities. 如果此事不能妥善解决，我将要求退还支付款项，或者向有关部门投诉。
（9）One annoying aspect of your se rvice is… 你们的服务项目中一个令人不满的地方是……
（10）I have been pleased with your services for years，but now I feel very disappointed. 多年来我一直很满意你们的服务，但现在我非常失望。
（11）I would like to draw your attention to the problem／fault… 我想让您知道这个问题／错误……
（12）I am writing to inform you that I find…unsatisfactory. 我写信是为了告诉你，我发现……令人非常不满意。
（13）I wish to express my dissatisfaction／disappointment about…
我想表达我对……的不满／失望。
（14）It would be highly appreciated if you could… 如果你能……我将万分感谢。
（15）I trust you will take my complaints seriously and… 我相信你会认真对待我的投诉，并且……
四．范文：
1.Directions:
You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you.
Write a letter to the Accommodation Officer at the college and:
1）ask for a new room next term,
2）you would prefer a single room,
3）explain your reasons.
Don’t sign your own name at the end of your letter, using“Li Ming”instead.
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,。