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English for Hotel Business酒店英语

身份证 identity card / ID card 护照 passport 留言 leave a massage 贵重物品 valuables 楼层服务间 floor station 楼层服务员 room attendant 楼层主管 floor supervisor 电梯 lift / elevator 照相机 camera 健身设施 fitness facilities 体重计/健康秤 bathroom scales 加床 extra bed 折叠床/弹簧床 Foldaway bed / spring bed / rollaway bed 标准床 Standard bed 大床 king-size bed 电视频道 TV channel 视频点播 VOD（video on demand） VOD宽频上网系统 VOD broadband internet system 卫星电视接收系统 satellal terms）
1．空房 VC（Vacant Clean ） 2．走客房 VD（Vacant Dirty） 3．未做住客房 OD（Occupied Dirty） 4．已做住客房 OC（occupied clean） 5．待修房 O.O.O (Out Of Order) 6．预退房 ED（Expect Departure) 7. 预定房 EA (Expect Arrival) 8．无烟房 NS（No Smoking） 9．外宿房 S/O (Slept Out) 10．双锁房 D/L (Double Lock) 11．请勿打扰 DND (Do Not Disturb) 12．请即打扫 MUR(Make Up Room) 13．拒绝服务 GRS (Guest Refuse Service) NNS(No Need Service) 14．无行李 N/B (No Baggage) 15．少行李 L/B (Light Baggage) 16．重要客人 VIP（Very Important Person） 17．长住客 LSG(Long Staying Guest) 18．结帐 C/O (Check Out) 19．入住 C/I (Check In)

宾馆业务的英语

宾馆业务的英语The hotel business is a dynamic and multifaceted industry that plays a crucial role in the global economy. As one of the largest and most diverse sectors, the hotel industry encompasses a wide range of services and accommodations, catering to the needs of travelers from all walks of life. From luxurious resorts to budget-friendly motels, the hotel business offers a vast array of options for individuals and businesses alike.At the heart of the hotel industry lies the concept of hospitality. Hotels are not merely places to sleep but rather, they are establishments that strive to provide a comfortable, welcoming, and memorable experience for their guests. This requires a deep understanding of customer needs and preferences, as well as the ability to anticipate and cater to their evolving demands.One of the primary functions of the hotel business is to provide temporary lodging for individuals who are away from their homes or places of residence. This could be for a variety of reasons, such as leisure travel, business trips, or personal events. Hotels offer a widerange of room types, from standard single rooms to luxurious suites, catering to the diverse needs and budgets of their guests.In addition to providing accommodation, hotels also offer a range of ancillary services that enhance the overall guest experience. These may include on-site restaurants, bars, fitness centers, spas, and business centers, among other amenities. The ability to provide a comprehensive suite of services is a key differentiator in the highly competitive hotel market, as it allows hotels to attract and retain customers by offering a more holistic and fulfilling experience.The hotel industry is also a significant contributor to the global economy, generating billions of dollars in revenue and employing millions of people worldwide. From the front-desk staff who greet guests to the housekeepers who maintain the cleanliness of the rooms, the hotel industry provides a wide range of employment opportunities across various skill levels and job functions.Moreover, the hotel business plays a crucial role in supporting other industries, such as tourism, transportation, and food and beverage. By providing accommodations for travelers, hotels help to facilitate the movement of people and the exchange of ideas and cultural experiences. This, in turn, supports the growth and development of local economies, as well as the global tourism industry.However, the hotel business is not without its challenges. The industry is highly competitive, with hotels constantly vying for a share of the market. This has led to the development of innovative strategies and technologies to enhance the guest experience, improve operational efficiency, and differentiate themselves from their competitors.One of the key trends in the hotel industry is the increasing emphasis on sustainability and environmental responsibility. Guests are becoming more conscious of their environmental impact and are seeking out hotels that prioritize eco-friendly practices, such as energy-efficient operations, waste reduction, and the use of sustainable materials. As a result, many hotels are adopting green initiatives and incorporating sustainable practices into their business models.Another significant trend in the hotel industry is the rise of technology and its impact on the guest experience. From online booking platforms to mobile apps that allow guests to manage their stays, technology has transformed the way hotels interact with and serve their customers. By leveraging data and analytics, hotels can better understand guest preferences and tailor their services accordingly, ultimately enhancing the overall guest experience.In conclusion, the hotel business is a dynamic and multifacetedindustry that plays a crucial role in the global economy. From providing temporary lodging to offering a range of ancillary services, hotels strive to create a memorable and fulfilling experience for their guests. As the industry continues to evolve, it will be essential for hotels to adapt to changing customer preferences, embrace sustainable practices, and leverage technology to stay competitive and meet the ever-evolving needs of the modern traveler.。

宾馆的英文单词

宾馆的英文单词
宾馆是旅行者在出差、度假期间主要依靠的住宿场所，以下是关于宾馆的常用英语单词及其解释。

1. Hotel（酒店） - 通常是指大型连锁酒店，提供全方位的服务，如餐饮、客房、会议室、商务中心等。

2. Motel（汽车旅馆） - 通常设于高速公路旁，为长途驾车者提供短暂的住宿。

3. Inn（客栈） - 通常由私人经营，提供简单的客房和基本的设施。

4. Guesthouse（招待所） - 通常是小型住宿设施，提供基本的客房和设施，价格较为经济。

5. Hostel（青年旅社） - 通常面向年轻人和背包客，提供便宜的住宿和共享房间。

6. Bed and Breakfast（民宿） - 由房主经营，提供温馨的住宿环境和丰盛的早餐。

7. Resort（度假村） - 通常设有高档客房、餐饮、SPA、高尔夫球场等配套设施，是度假休闲的理想场所。

8. Boutique Hotel（精品酒店） - 精心设计的小型酒店，注重设计、舒适度和独特性，服务质量较高。

9. Budget Hotel（经济型酒店） - 价格便宜，设施简单，主要面向预算有限的旅行者。

宾馆这一旅游产业的重要组成部分，不仅提供旅客住宿的基础服务，同时也成为了旅游产业的支柱之一。

对于旅行者来说，了解各种类型的宾馆，选择自己需要的住宿场所，不仅能够节约开支，同时还能提高旅行的舒适度。

酒店英语(课堂PPT)

在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Exห้องสมุดไป่ตู้use me，
但是不可以直接称呼boy或girl.
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4
基本待客英语
• 基本句型
➢ May I ...? ➢ Could you ...? ➢ Would you ... ? ➢ Shall I ... ?
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11
回答
• 要麻烦客人或是拒绝客人的要求
I am afraid I can’t do that. Excuse me, sir. Please let me pass.
• 道歉
I am very sorry for the delay. I am very sorry for the inconvenience. I would like to apologize for the mistake.
Shall I draw the curtains? Shall I draw you a map? Shall I make the reservation for you?
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9
招呼语
• Good morning. 中午之前 • Good afternoon. 中午至下午六点以前 • Good evening. 下午六点过后
hotelbusinessenglishhotelbusiness在酒店里所使用的英语会话基本上是属于商业英语与日常生活会话中所使用的英语略有不同较注重礼节
酒店英语
English for Hotel Business
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1
概述
在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。

酒店常用英语缩写大全

酒店常用英语缩写大全以下是一些酒店常用的英语缩写：1. B&B: Bed and Breakfast (早餐和住宿)2. CC: Credit Card (信用卡)3. CP: Continental Plan (欧洲计划，指包含早餐)4. EP: European Plan (欧洲计划，指不包含早餐)5. F&B: Food and Beverage (餐饮)6. HK: Housekeeping (客房服务)7. HSIA: High-Speed Internet Access (高速互联网接入)8. LRA: Last Room Availability (末位可用房)9. MICE: Meetings, Incentives, Conferences, Exhibitions (会议、奖励、会议、展览)10. OOO: Out of Order (故障)11. OTA: Online Travel Agency (在线旅行社)12. PMS: Property Management System (物业管理系统)13. POA: Price on Application (价格面议)14. RAC: Rack Rate (门市价)15. RO: Room Only (仅住宿，指不包括早餐)16. RS: Room Service (客房服务)17. SMK: Smoking (吸烟)18. SGK: Non-Smoking (禁烟)19. VD: View Deluxe (豪华景观房)20. WB: Welcome Beverage (迎宾饮料)这些是一些常见的酒店英语缩写，但是请注意，不同的酒店可能使用不同的缩写。

酒店专业英语外语

酒店专业英语外语指的是在酒店行业中使用的专业英语词汇和表达方式。

以下是一些常见的酒店专业英语外语示例：1. 酒店服务：- Front desk（前台）- Check-in（办理入住手续）- Check-out（办理退房手续）- Room service（客房服务）- Housekeeping（客房清洁服务）- Concierge（礼宾服务）- Bellhop（行李员）- Porter（搬运工）2. 酒店设施与房间类型：- Single room（单人间）- Double room（双人间）- Suite（套房）- Twin room（双床间）- Executive floor（行政楼层）- Gym（健身房）- Spa（水疗中心）- Pool（游泳池）3. 餐饮服务：- Restaurant（餐厅）- Buffet（自助餐）- A la carte（点菜）- Menu（菜单）- Waiter/waitress（服务员）- Chef（厨师）- Bar（酒吧）- Room service（客房送餐服务）4. 会议与活动：- Conference room（会议室）- Banquet hall（宴会厅）- Event planning（活动策划）- Audiovisual equipment（音视频设备）- Catering（餐饮服务）- Delegate（代表）- Keynote speaker（主讲人）5. 预订与取消：- Reservation（预订）- Availability（可用性）- Occupancy rate（入住率）- No-show（未到）- Cancellation（取消）- Confirmation number（确认号码）- Deposit（押金）这些只是酒店专业英语外语的一部分，实际上酒店行业中的专业术语和表达方式非常丰富。

酒店的商务英语单词

酒店的商务英语单词关于酒店的商务英语单词酒店遍布世界各地，关于酒店的商务英语有哪些?大家知道怎么说吗?下面是店铺整理的一些跟酒店有关的商务英语单词，欢迎大家阅读! 酒店商务英语单词B&B 家庭式酒店Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾酒店商务英语口语Greetings (打招呼)1、Good morning ,sir(madam)早上好,先生(小姐)2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们.3、Good evening ,miss Price晚上好,普莱丝小姐.4、How are you today ,Mr Brown ?你今天好吗?布朗先生.5、I'm quite well ,thank you.我很好,谢谢你.6、Hs good to see you again ,sir(madam)再次见到你真高兴,先生(小姐)7、Nice to meet you ,sir.见到你真高兴,先生.Titles(称呼)8、Are you Mrs.Best?你是贝丝特夫人吗?9、You must be professor Ford.你一定是福特教授.10、May I know your name,sir(madam)?我可以知道你的名字吗?先生(小姐).11、Here's a letter for you ,Dr white.怀特医生,这儿有你的一封信.12、you're wanted on the phone,Captain Smith.史密斯船长,有你的电话.13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐.14、May I be of service to you,Mr Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?我能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ?请坐,小姐,Offering Help (主动提出帮助)17、May I help you ?18、Can I help you?我能帮你吗?19、What can I do for you ?我能为你作什么?20、 May I take your ba for you?我可以为你拿你的.手提包吗?21、 May I help you with your suitcase?我能帮你拿你的箱子吗?22、 Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗?23、 Thank you very much.非常感谢24、 Thanks for the trouble .麻烦你了25、 It'svry kind of you?你真是太好了26、 No,thanks.不用了，谢谢!Answers to Thanks(对感谢语的应答)27、 You're welcome.欢迎你28、 Not at all.不用谢29、 That's all right.没关系30、 Don't mention it.别提了31、 It's my pleasure.这是我的荣幸Expressing welcome (表示欢迎)32、 Welcome ,sir(madam).欢迎光临，先生(小姐)33、 Welcome to our hotel ,sir (madam).欢迎光临我们酒店，先生(小姐)34、 Welcome to our western restaurant.欢迎来我们西餐厅35、We're glad to have you here.我们很高兴你来到之儿36、I'm always at your service ,sir (madam).随时为你效劳,先生(小姐).Apologies (表示道歉)37、I'm sorry,sir (madam).对不起,先生(小姐).38、I'm very sorry.非常抱歉.39、I'm sorry to trouble you.对不起打扰你了.40、I'm sorry to have taken so much of your time.对不起占用你太多时间了.41、I'm sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupeing you.原谅我打挠你了.43、I hope you'll forgive me.我希望你能原谅我.Answers to Apology(对道歉语的应答)44、It doesn't mater.没关系.45、It's nothing.没什么.46、Never mind.别放在心上.47、That's nothing.没什么.48、Don't bother about that.别再想它.49、Don't worry about it.别担心.50、Don't apologize, It was my fault.别道歉,这是我的错.下载全文。

商务英语酒店介绍

商务英语酒店介绍Business English Hotel IntroductionConference and Meeting Facilities:For our business guests, we understand the importance of a well-equipped and conducive environment for meetings and conferences. Our hotel offers state-of-the-art conference facilities, including spacious meeting rooms and technologically advanced audio-visual equipment. Our experienced and professional events team is always on hand to assist with your specific requirements, ensuring a successful and productive event.Dining and Entertainment:Savor a wide array of culinary delights at our on-site restaurants, each offering a unique dining experience. Indulgein a sumptuous international buffet at our all-day dining restaurant, where you can sample an array of delectable dishes from around the world. For a more intimate and sophisticated dining experience, our fine dining restaurant offers exquisite gourmet cuisine prepared by our award-winning chefs. After a long day, unwind at our stylish bar and enjoy a selection of expertly crafted cocktails, premium spirits, and a wide range of local and international beers.Wellness and Recreation:Additional Services:In summary, our hotel provides the perfect balance of luxury, convenience, and functionality for business travelers. With our exceptional service, world-class amenities, and prime location, we aim to exceed your expectations and ensure that your staywith us is truly extraordinary. Make your reservation today and embark on a remarkable journey.。

商务型酒店名词解释

商务型酒店名词解释商务型酒店（Business Hotel）是一种专门为商务人士提供住宿、会议和商务服务的酒店。

它们通常位于城市的商业中心或商务区，为商务旅行者提供便利的交通、高品质的住宿和专业化的会议设施。

商务型酒店的定义和特点可以从以下几个方面来解释：1. 优越的地理位置商务型酒店通常位于市中心或商务区附近，便于商务人士前往会议、办公场所和商务活动。

这些酒店也通常紧邻重要的交通枢纽，如机场和火车站，方便商务旅行者的出行。

2. 客房设施和服务商务型酒店提供舒适并设备齐全的客房，以供商务旅行者休息和工作。

客房内通常配备高品质的床品、办公桌、高速互联网接入和多媒体设备等，以满足商务人士的需求。

此外，商务型酒店还提供专业的客房服务，如快速的客房清洁、24小时客服、洗衣服务等。

3. 会议和商务设施商务型酒店通常拥有专业的会议设施，包括会议厅、多功能厅、小型会议室和商务中心等。

这些设施提供先进的会议设备和技术支持，以满足商务旅行者举办会议、培训和商务活动的需求。

商务中心还提供复印、传真和文件处理等办公服务，方便商务人士进行工作。

4. 餐饮和休闲设施商务型酒店通常提供多个餐饮场所，如餐厅、咖啡厅和酒吧，以满足商务旅行者的用餐需求。

这些餐厅以提供优质的菜肴和便捷的用餐环境为重点。

此外，商务型酒店还配备健身房、游泳池、SPA中心等休闲设施，以供商务人士放松身心。

5. 客户关怀和关系管理商务型酒店注重与商务旅行者的客户关系管理。

他们通过提供个性化的服务、持续改进客户体验和建立忠诚度计划等方式，试图提高客户的满意度和忠诚度。

商务型酒店还经常与企业签订合作协议，以提供优惠价格和专属服务。

在商务型酒店市场竞争激烈的当下，酒店经营者需要不断提升服务质量和创新经营模式，以迎合商务旅行者日益提高的需求。

只有在满足商务人士专业化的住宿、会议和商务服务需求的同时，商务型酒店才能在市场中立于不败之地，并赢得持续发展的机会。

商务型酒店的名词解释到此结束，我们对于商务型酒店的概念、特点和服务有了更加清晰的了解。

酒店常用英文缩写【范本模板】

酒店常用英文缩写酒店房态名词缩写：01。

VC Vacant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03。

OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05。

PMU Please Make Up 即扫06。

DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房（小)08.OOO Out OfOrder 维修房（大）09.ECO Expectative Check Out 预退房10。

D/L Double lock 双锁房11.S/O Sleep Out 外睡房12。

R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14。

VIP Very Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17。

C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21。

T/D Turn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26。

ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29。

CR Connecting Room 公寓套房30。

PA Public Area 公共区域31。

EK Executive King 行政单人间32。

ET Executive Twin 行政双人间33。

4s4[电影电视剧]酒店英语

1、Skipper 1意思是故意逃账者2其特征是无行李或少行李者使用假信用卡或假支票等3对于无行李或少行李者都要留意其消费情况使用假信用卡或假支票者要收取其消费保证金。

2、Register 1意思是入住登记指要入住酒店的客人需要办理手续如填写登记表等2登记的意义在于可以确保客人身份的真实性便于查询、联络和沟通3登记的内容包括客人的姓名、出生年月、国籍、证件号码、签发机关、有效期等。

3、Upgrade1意思是将高价格种类的房间按低价格的出售2用途A、用于房间紧张时给有预订的客人B、提高接待规格给重要客人。

4、Early arrival 1意思是提前到达。

指客人在预订时间之前到达。

2提前到达有两种情况A、是指在预订日期之前到达。

B、在酒店规定的入住时间之前到达。

3无论以上哪种情况都要妥善安排好客人。

5、Connecting room1意思是相连房。

指相邻且相通的房间2适于安排关系密切及需互相照顾的客人3不宜安排敌对或不同种类的客人。

6、Room change1指为客人转换房间2客人转房的两种主要原因是客人休息受到影响及房间设备出现问题3转房的手续是叫行李生拿新的房间钥匙及欢迎卡到客人的房间换旧的房匙及欢迎卡请客人在新的欢迎卡上签名。

最后通知相关部门更改有关资料。

7、House use1指酒店人员用房2酒店提供一部分房间给管理人员休息用以便于工作3要控制好酒店人员用房的数量8、Guest history1意思是客史档案2客人离店后前台人员将客人的有关资料记录下来并加以保存3客史档案是酒店极富价值的资料有利于对客提供针对性、个性化的服务以及开展市场调研以巩固和稳定客源市场。

9、Sleep out1是“馆外住宿”简称“外宿”。

10、Tips1意思是小费指客人为感谢服务员所提供的服务而给予的赏金。

2按规定不能收取小费应婉言谢绝。

3如盛情难却应将小费上交上级部门统一处理。

11、Walk-in1指没有预先订房而前来入住的客人简称“无预订散客”。

剑桥商务英语第二版 Unit 10 a business hotel

I: Right, and what about distance to the airport and city center? Is that important?
Unit 10a Business Hotel
Secretarial adj. involving connected with the work of a secretary
Unit 10a Business Hotel
Lounge n. waiting-room at an airport, etc （机场等的）等候室
e.g. the departure lounge 候机室.
public sitting-room in 等的）休息室.
I: So what special needs do business travelers have?
K: One of the most important things is a quick check-in and check-out. After a long trip it’s annoying to have to wait at the hotel reception for five minutes. Room service is also very important. Guests often stay in their rooms working and don’t have the time to go out to a restaurant, so they want their meals to be served in their rooms.
Unit 10a Business Hotel
I: And what facilities are there in the rooms?

与商务接待有关的英语单词

与商务接待有关的英语单词以下是一些与商务接待有关的英语单词：1. Receptionist：接待员2. Secretary：秘书3. Manager：经理4. Assistant：助理5. Hostess：女主人6. Greeter：接待员7. Waitress：女服务员8. Waiter：男服务员9. Bartender：酒吧招待员10. Valet Parking：代客停车服务11. Business Center：商务中心12. Conference Room：会议室13. Meeting Room：会议室14. VIP Room：贵宾室15. Lobby：大厅16. Restroom：洗手间17. Cafe：咖啡厅18. Restaurant：餐厅19. Bar：酒吧20. Lounge：休息室21. Smoking Area：吸烟区22. Non-Smoking Area：无烟区23. Security Guard：保安员24. Bellboy/Bellhop：行李员25. Concierge：礼宾员26. Room Service：客房服务27. Laundry Service：洗衣服务28. Valet Service：代客洗衣服务29. Fitness Center：健身中心30. Pool/Jacuzzi：游泳池/按摩浴缸31. Beauty Salon：美容美发沙龙32. Spa/Relaxation Center：水疗/放松中心33. Meeting Room Setup：会议室布置34. AV Equipment Rental：视听设备租赁35. Banquet Hall Rental：宴会厅租赁36. Conference T able Rental：会议桌租赁37. Sound System Rental：音响系统租赁38. Screen Rental：投影屏幕租赁39. Stage Rental：舞台租赁40. Tent Rental：帐篷租赁。

酒店各部门英文词汇

1. Executive Office行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.客房部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40 Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43 DJ=Disk Jockey音控员44 AM=Assistant Manager大堂副理总经理general manager副总经理deputy general manager总经理助理General Manager Assistant总经理秘书General Manager‘s Secretary外方总经理Expatriate General Manager 财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Division行政总厨Executive Chef部门经理department manager; division manager; section manager经理助理assistant manager主管supervisor 领班captain■ 电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话city phone 城市电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 电话总局The connection is bad. 听不清。

酒店常用英文缩写

酒店常用英文缩写酒店房态名词缩写：01.VC Vacant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房（小）08.OOO Out OfOrder 维修房（大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP Very Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21.T/D Turn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.PA Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门DEPARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEPARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES & MARKETING DEPARTMENT S & M 前厅部FRONT OFFICE DEPARTMENT F.O (F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F & B中餐厅CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEW ARD娱乐部ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY & BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENT ENG保安部SECURITY DEPARTMENT SEC人力资源部HUMAN & RESOURCES DEPARTMENT HR培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMATION INFM订房部RESERV A TION RESV总机房OPERATOR / TELEPHONE ROOM OPT礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER 、ACCOUNTING DESK大堂LOBBY楼层FLOOR / F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES &MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK订房员RESERV A TION CLERK RESV CLERK行李员BELL BOY / BELL MAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN & RESOURCES MANAGER HRMGR总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY文员CLERK服务员W AITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C / I退房CHECK - OUT C / O预订BOOKING 、RESERV ATION BKG预期抵店ARRIV AL 、DUTE IN ARL提前抵达EARL Y ARRIV AL预期离店DEPARTURE 、DUTE OUT DEPT确认CONFIRMATION CONFIRM再次确认RE - CONFIRM RE-CFRM取消CANCELLATION CANCELL订金DEPOSIT价格RATE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT 、GUEST散客WALK IN W / I 、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST商务合同CORPORATE CONTRACT长住客LONG STAY GUEST L / S GST贵宾VERY IMPORTANT PERSON VIP旅行社TRA VEL AGENT TVL AGT自用房HOUSE USE H/U公司COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP资料INFORMATION INFM电话TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机) COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BATTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途------ IDD国际长途------ DDD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务W AKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERATOR客房保险箱MINI SAFE / PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALET SERVICE失物招领LOST AND FOUND早餐BREAKFAST B’FAST美式早餐AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF 东方式早餐ORIENTAL BREAKFAST OBF午餐LUNCH LNH晚餐DINNER DNR人民币------ RMB港币------ HKD美元------ USD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING ROOM付款方式ADV ANCE PAYMENT礼仪AMENITY住房平均价格A VERAGE ROOM RATE A.R.R 收款的指令BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARY COMP连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT加入JOIN-IN超过退房时间LATE CHECK-OUT记事本LOG BOOK净价NET RATE坏房OUT OF ORDER O.O.O包价PACKAGE长包房PERMANENT ROOM门市价RACK RATE登记REGISTER登记卡REGISTRATION CARD转房ROOM CHANGE房价ROOM RATE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRA VEL AGENT升级UPGRADE空房V ACANT ROOM贵宾VERY IMPORTANT PERSON V.I.P营业利润贡献Contribution to Trading Profit CTP 总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse SurveyESPS全面质量管理Total Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate) KNR当地"公司协议价(LocalNegotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent Traveler FIT综合经营计划Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO。

酒店常用英文缩写

酒店常用英文缩写酒店房态名词缩写：01.VC Vacant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07.OS Out OfService 维修房（小）08.OOO Out OfOrder 维修房（大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP Very Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21.T/D Turn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.PA Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门DEPARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEPARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEPARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES & MARKETING DEPARTMENT S & M 前厅部FRONT OFFICE DEPARTMENT F.O (F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENT F & B中餐厅CHINESE RESTAURANT CHN REST西餐厅WEST RESTAURANT WEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEW ARD娱乐部ENTERTAINMENT DEPARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY & BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENT ENG保安部SECURITY DEPARTMENT SEC人力资源部HUMAN & RESOURCES DEPARTMENT HR培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMATION INFM订房部RESERV A TION RESV总机房OPERATOR / TELEPHONE ROOM OPT礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSISTANT MANAGER AM车队TRANSPORTATION TRA账务处CASHIER 、ACCOUNTING DESK大堂LOBBY楼层FLOOR / F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSISTANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRETARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT成本会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES &MARKETING DOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理ASSISTANT MANAGER AM接待员RECEPTIONIST / RECEPTION CLERK订房员RESERV A TION CLERK RESV CLERK行李员BELL BOY / BELL MAN门童DOORMAN接线生OPERATOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSISTANT HOUSEKEEPER AH楼层服务员ROOM ATTENDANT ATT餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN & RESOURCES MANAGER HRMGR总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPTAIN CAP秘书SECRETARY文员CLERK服务员W AITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C / I退房CHECK - OUT C / O预订BOOKING 、RESERV ATION BKG预期抵店ARRIV AL 、DUTE IN ARL提前抵达EARL Y ARRIV AL预期离店DEPARTURE 、DUTE OUT DEPT确认CONFIRMATION CONFIRM再次确认RE - CONFIRM RE-CFRM取消CANCELLATION CANCELL订金DEPOSIT价格RATE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT 、GUEST散客WALK IN W / I 、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST商务合同CORPORATE CONTRACT长住客LONG STAY GUEST L / S GST贵宾VERY IMPORTANT PERSON VIP旅行社TRA VEL AGENT TVL AGT自用房HOUSE USE H/U公司COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP资料INFORMATION INFM电话TELEPHONE TEL传真FACSIMILE FAX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机) COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BATTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途------ IDD国际长途------ DDD市内电话CITY CALL分机EXTENSION EXTN服务台COUNTER唤醒服务W AKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURB DND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERATOR客房保险箱MINI SAFE / PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION 洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALET SERVICE失物招领LOST AND FOUND早餐BREAKFAST B’FAST美式早餐AMERICAN BREAKFAST ABF欧陆式早餐CONTINENTAL BREAKFAST CBF 东方式早餐ORIENTAL BREAKFAST OBF午餐LUNCH LNH晚餐DINNER DNR人民币------ RMB港币------ HKD美元------ USD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING ROOM付款方式ADV ANCE PAYMENT礼仪AMENITY住房平均价格A VERAGE ROOM RATE A.R.R 收款的指令BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARY COMP连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT加入JOIN-IN超过退房时间LATE CHECK-OUT记事本LOG BOOK净价NET RATE坏房OUT OF ORDER O.O.O包价PACKAGE长包房PERMANENT ROOM门市价RACK RATE登记REGISTER登记卡REGISTRATION CARD转房ROOM CHANGE房价ROOM RATE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRA VEL AGENT升级UPGRADE空房V ACANT ROOM贵宾VERY IMPORTANT PERSON V.I.P营业利润贡献Contribution to Trading Profit CTP 总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevPAR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction Tracking System GSTS员工满意度调查Employee Satisfaction Pulse SurveyESPS全面质量管理Total Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate) KNR当地"公司协议价(LocalNegotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent Traveler FIT综合经营计划Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO。

酒店常用英语用语

酒店常用英语用语酒店常用英语用语导语：酒店一般地说来就是给宾客提供歇宿和饮食的场所。

下面是YJBYS店铺收集整理的有关酒店的英语用语，欢迎参考!酒店的名称hotel、motel、inn都是指"饭店"或"旅社"。

最耳熟能详的就是hotel，而motel指的是"汽车旅馆"--motorist’s hotel; inn则是旧式的"客栈"，不过许多时髦的饭店或汽车旅馆都喜欢用inn 来命名。

住宿登记抵达饭店后，首先要去Registration(登记处)办理check-in(住宿登记)。

在登记时，如果你已经预定好酒店，只需要拿出你的`预约凭证，如果要当场登记，备妥你的护照和相关证件即可。

I have reserved a room. This is my hotel accommodation.我有预定房间，这是我的预约凭证。

I need to check in. The name’s Karen.我要登记住宿。

我是凯伦。

登记完后，柜台会交给你房间钥匙卡，然后，bellhop(行李员)会将你和你的行李带到房间。

当然，别忘记付tip(小费)给他哦!认识房间种类酒店的房间通常有以下几种：room for one 单人房room for 2 (with a king size bed) 双人房(一张双人床)room for 2 (with two single beds) 双人房(两张单人床)room for 2 plus an extra bed 三人房(双人房内加一床)suite 套房如果一起去旅游的朋友想住近一点，没事聊聊天，有些饭店还有connecting room(联结客房)，这种客房和客房之间有门相通，可将门打开互通。

Are there still rooms available?请问有空房吗?Please give a room for 2 separate beds.请给我一间双人房，要两张床的。

商务英语宾馆

ห้องสมุดไป่ตู้
reservation n. 预约
make a reservation/make an appointment预定， e.g. 我想订一张四人桌，今晚七点。
I'd like to make a reservation for four at seven
tonight.
shower n. 淋浴，阵雨
take a shower淋浴 take a bath 洗澡 shower vi.淋浴；下阵雨 e.g. 起床后我总是洗个淋浴。 I always shower after getting up.
ride n. 车程
e.g. Near the expressway on the two-hour drive
e.g. 在夏天洗个冷水淋浴就会使我们感到凉爽。
A cold shower always refreshes us in summer.
昨天下了场大阵雨。
There was a heavy shower yesterday.
shower room 浴室shower curtain浴帘
bathtub 浴缸 bath towel 浴巾
To the Hotel 去宾馆
Louisa
drive vi.,vt. 驾驶，开车 e.g. 他从未学过开车。 He never learned to drive.
他的女儿卡莉开车送他去火车站。
His daughter Carly drove him to the train
station.
drive up 开车赶到；使（价格）上涨
from Wenzhou to Taizhou are hundrends of private

涉外商务酒店简介的英译

涉外商务酒店简介的英译/h1 ----本站首页免费课件免费试题整册教案教育资讯计划总结英语角幼儿教育文书写作海量教案免费论文网站地图设为首页收藏本站语文科数学科英语科政治科物理科化学科地理科历史科生物科中考备战高考备战高考试题中考试题教学论文作文园地作文园地求职简历党团工会演讲致辞领导讲话总结报告文秘知识合同范本法律文书节日庆典中考作文高考作文个人简历入团申请入党申请您现在的位置：3edu教育网文书写作文秘知识涉外商务正文3edu教育网,百万资源,完全免费,无需注册,天天更新！涉外商务酒店简介的英译随着世界经济一体化进程的加快,越来越多的外国游客、商人来中国旅游、洽谈生意。

但是中国的涉外商务酒店的外宣资料质量参差不齐,为了更好宣传涉外商务酒店,本文以西方酒店简介为模板,分析中西方酒店简介的布局差异及特点,寻求涉外商务酒店简介英译的有效方法。

一、中西方商务酒店简介的布局特点以美国华盛顿JW万豪酒店(JW Marriott Washington DC)的英文简介和日照碧波大酒店的汉语简介为例来对比分析涉外商务酒店英汉简介文本的布局特点。

1.布局特点对比第一,JW万豪简介一开始写出的是酒店具体地址;碧波则是侧重自己的“荣誉史”,以时间为顺序具体阐述,同时表明了自己的四星级地位。

第二,JW万豪和碧波的内容均是优越的地理位置,并均将自己酒店附近的地标性建筑一一列出,以吸引顾客。

另外均提到到达最有价值地点(白宫和海边)的具体时间。

只是JW万豪强调了酒店与机场的距离,而碧波则没有。

第三,JW万豪与碧波的内容一致,均为自己的服务设施做了介绍,并将服务设施以分类的形式列出,比如JW万豪有会议室和客房两部分;碧波则分为客房、餐饮、会议接待、大型休闲娱乐中心四类。

另外每类服务设施均有简单介绍,只是JW的介绍以顾客为中心,例如“…with connections for your MP3 player and video camera”,而碧波的介绍是以酒店为中心的简单陈述。