去商店退款的英语口语对话

【导语】退货是指买⽅将不满意的商品退还给卖⽅的过程。

其原因有可能是商品破损、质量不过关等原因造成，但也有可能是买⽅⾃⼰的问题。

今天由⽆忧考给⼤家分享了去商店退款的英语⼝语对话，赶紧来看看吧!
【篇⼀】去商店退款的英语⼝语对话
A：Good morning, sir. How can I help you?
是的,先⽣,需要什么服务吗?
B：I would like to return this sweater. May I get a refund?
我想把这个⽑⾐退掉。

可以退款吗?
A：Certainly. Our policy is the item can be returned within seven days from the day you purchased it. Is there any reason that you would like to return it? Did you have problems with our product?
当然可以. 我们的政策是买了商品后的七天内可以退的? 什么原因让您想退呢?您对我们的产品有什么问题吗?
B：No, it was just the wrong size. My friend bought this for me two days ago.
不是的, 只是⼤⼩不合适。

A：Would you be interested in an exchange instead of a refund? I can help you to find the appropriate size.
那您要不就换⼀件?我想我能帮你找到合适的尺⼨。

B：No. I would rather just return it. The color is too bright for me.
不⽤了.我还是想退掉. 颜⾊也太亮了。

A：Sure, no problem. Do you have the receipt?
当然可以,没问题.你带收据了吗?
B：Yeah, right here.
带了,在这⼉...
A：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
好的,请等⼀下.给您,请在这⾥签字.这是你的退款.还有什么需要我帮忙的?
B：No, thank you.
没有了,谢谢你。

A：You're welcome. Have a nice day!
别客⽓.祝你⼀天都开⼼!
B: You too!
你也是。

【篇⼆】去商店退换货的英语⼝语会话
A：Excuse me...
打扰⼀下...
B：Yes, sir. How may I be of service?
是的,先⽣,需要什么服务吗?
A：I would like to return this item... Are refunds allowed?
我想把这个东西推掉...可以退款吗?
B：Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?
当然可以.顾客总是对的,我们随时为您服务.为什么要退掉?您对我们的产品和服务有什么问题吗?
A：No, no... It was just the wrong size.
不,不是的...只是⼤⼩不合适。

B：Would you be interested in an exchange as opposed to a refund? I think I can help you to find the appropriate size. 那你想调换⼀下还是要退款?我想我能帮你找到合适的尺⼨。

A：No. I would rather just return it.
不⽤了.我还是想退掉。

B：Sure, no problem. Do you happen to have the receipt?
当然可以,没问题.你带收据了吗?
A：Yeah, right here.
带了,在这⼉...
B：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
好的,请等⼀下.给您,请在这⾥签字.这是你的退款.还有什么需要我帮忙的?
A：No, thank you.
没有了,谢谢你。

B：You're welcome. Have a nice day!
别客⽓.祝你⼀天都开⼼!
【篇三】商店退货常⽤英语⼝语对话
A:Can I help you?
B:Yes,I have a complaint to make.Yesterday I bought a shirt here.But at home,I found there is a stain on it.I want to return it.
A:We re very sorry.Do you have the receipt?
B:Yes,here you are.
A:Would you wait for a moment while I get the refund for you?
甲:您有事情需要我帮忙吗?
⼄:是的，我是来投诉的。

昨天我在这⼉买了⼀件衬⾐，可回到家，我发现上⾯有污点，我要求退货。

甲:⾮常抱歉。

你有发票吗?
⼄:有，给你。

甲:请您等⼀下，我去给您拿退款。