全国国际商务英语培训认证考试(一级)笔试模拟试题(1)教案资料
全国国际商务英语考试(一级解析
8:55
分发试题册 注意AB卷发放
11:00
第二次打铃 宣布考试结束, 收答题卡和试题册
10:50
宣布“距考试结束 还有10分钟” 提醒考生填涂试卷代号
9:00
考试正式开始 考生先做听力部分 禁止迟到考生入场
领
卷
每考场由两名监考员按规定时间(上
午8:05)同时到考务室 领取试卷。
监考员领到三个袋子:试卷袋一、试
收卷过程中要求考生不得离开座位,
装
袋
监考员会同考场负责人核对份数 后方可密封。
试题册A、B卷不能混合。 答题卡按小号在上,大号在下的顺序
整理好,缺考考生的答题卡放在最下 面。
试卷册 试卷册 试卷册 试卷册
装 袋
A
试卷袋一 (试卷册袋)
A
B 缺考
答题卡 答题卡 答题卡 答题卡
1
笔试考场 考生名单
全国国际商务英语考试(一级)
笔试监考工作要点 及操作规程
全国国际商务英语培训认证考试中心 2009-03
考
试
时
间
2009年5月9日(星期六)
上午 9:00 —11:00
监考工作要点及操作流程
8:05
监考员集中 领取试卷
8:30-8:45
组织考生进入考场 让考生签名
8:50
第一次打铃 启封、分发答题卡 开始放音
8:50-8:55
8:50
开始放音。 8:50 发放答题卡。 8:55 发放试题册。
发试题册时,按ABAB…形式发放。
填写答题卡
8:50-9:00
只能用黑色字迹签字笔填写答题卡上的姓名、 准考证号和主观题。 只能用2B铅笔涂黑答题卡上的准考证号信息 点和客观题。 上午9点正式开始考试。开考后,禁止迟到 考生入场。
2006年全国国际商务单证员培训认证考试 模拟试题(一)
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全国英语等级考试(PETS)一级模拟试题(笔试+口语
第一部分:听力理解第一节:图片判断在本节中,你将听到10个句子,每句话配有A、B、C三幅图片,请选择与句子内容相符合的一幅图片,并标在试卷的相应位置。
每句话后有15秒钟的停顿,以便选择答案并看下一组图片。
每句话读两遍。
例如,你将听到:The train goes at six fifteen. (两遍)请看选项:图片A是六点差十分,图片B是六点十分,图片C是六点十五分。
因此,应该选C。
第二节:对话理解在本节中,你将听到15个对话,每个对话有1个问题。
请从A、B、C三个选项中选出答案,并标在试卷的相应位置。
每段话后有15秒钟的停顿,以便回答问题和并阅读下一问题。
每段对话读两遍。
例如,你将听到:Man: Morning, Madame. Can I help you?Woman: Oh, good morning. I'd like to buy a shirt for my father. (两遍)请看问题和选项:Where are they talking?[A] At a school.[B] In a shop.[C] On a bus.显然,该对话发生商店里。
因此B是正确答案。
听力部分结束时,考生有3分钟的时间在客观题答题卡上将对应的选项涂黑。
第二部分:英语知识运用第一节:单项填空阅读下面句子和对话,从A、B、C三个选项中选出一个能填入空白处的最佳选项,并在客观题答题卡上将该项涂黑。
例:1. Bob and I made ______ agreement last Monday.[A] a [B] an [C] the2. He won't stop trying ________ he gets what he wants.[A] as [B] that [C] till第二节:完形填空阅读下面短文,从短文后所给的A、B、C三个选项中选出能填入相应空白处的最佳选项,并在客观题答题卡上将该项涂黑。
全国国际商务英语培训认证考试(一级)笔试模拟试题(1)
全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册(120分钟)_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。
试卷册、答题卡和答题纸均不得带出考场。
考试结束,监考人员收卷后考生才可离开。
二、全部考试时间为120分钟,不得拖延。
三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。
四、选择题每题只能选一个答案;如多选,则该题无分。
选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。
正确方法如下:[A] [B] [C] [D]五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。
————————————————————————————————---------------------Part I LISTENING (25 minutes)Section ADirections:In this section, you will hear five short sentences.Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on the AnswerSheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will bespoken only once. After each question, there will be a pause. During the pause, you arerequired to read the four choices marked A, B, C and D, and decide which is the best answer.Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man. . C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired. Section CDirections:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. Aftereach question, there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then mark thecorresponding letter on the Answer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head office in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office.Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department.Part II READING (55 minutes) Section ADirections:Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you are going toachieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______ list for futuremail shots?A. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arrangedbefore.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007 after whichdate this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throughthe center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D. responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. activeSection CDirections:Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the £1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to WottonBassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections:Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to matchit. Then mark the corresponding letter on the Answer Sheet with a single line through thecenter.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased except grain in 2003. 48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.$591,000$200,000$413,000$596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program because people therehave stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language program than thecentral part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections :Read the following two passages. Choose the best answer for each statement or question fromthe four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during transport and d istribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists inthe preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from __________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoices and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes.Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (V A T) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VA T compliant. All invoices must be V AT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicing because _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in using the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professional employees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that __________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections:Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling off at US$20each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections:Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEF Companyreceives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do。
全国国际商务英语培训认证测验
全国国际商务英语培训认证测验作者: 日期:全国国际商务英语培训认证考试(一级)来源:丨发布:2008-3-22 | 作者:admin全国国际商务英语培训认证考试(一级)口试模拟题(一)TEST OF ENGLISH FOR INTERNATIONAL BUSINESS (Level One)(TEIB-1 )SPKEAKINGSection ADirection : In the this section ,you will be asked to give a short talk on abusiness topic for about two minutes . You have two minutes to prepare.What influences consumer buying behavior?CulturePeople ' s social classMarketing and advertisingSection BDirections: In this section , you will hear two sentences in Chinese. After youerpret hear each sentences , there will be pause about one minute for your to intthe sentence into English .Now please listen1. CN21 型录音机现已没有存货,而且我们也不再生产了。
2. 样品已经在7月1日寄出,你们3天内就可以收到了Section CDirections : In this section ,you will be asked to make a business conversation with your partnerAccording to the information given in the cue card. You have tow minutes to prepare and no more than two minutes to complete the conversation.Cue Card ASituation: Mr./Ms. Peterson and Mr./Ms/ Wang are negotiating about the main Conditions for Order No.061030. Now they come to the term of payment.You are Mr./Ms. Peterson, the purchasing specialist of Dantell Company. Want to use confirmed , irrevocable L/C at sight.Hope Mr./Ms. Peterson make an exception and accepts L/C at sight.Accept Mr./Ms Wang"s suggestion and ask to put it into contract.Cue Card BSituation: Mr./Ms. Peterson and Mr./Ms/ Wang are negotiating about the main conditions for Order No.061030. Now they come to the term ofpayment.You are Mr./Ms. Wang, the sales representative of Benteng Company.Usually require T/T in advance.Suggest adopting 50% by L/C at sight and 50% by T/T in advance.Point out such terms can be used only once as a special sign of. encouragement.商务英语认证口试模拟题(一)参考答案Section AConsumer buying behavior is a complex matter affected by many factorsCulture is one factor that influences behavior ideas 。
全国国际商务英语认培训证考试(一级)笔试模拟试题(1)参考答案
全国国际商务英语认证培训考试(一级)笔试模拟试题(1)参考答案
Part I Listening(25 minutes)
Section A
1. Lucky Card2. 7726393. 254. 15th5. 5,000
SectionB
6. A7. C8. B9. A10. B11. C12. B13. A14. B15. C
Two engineers from ABC Company will come on May 19th. They will answer questions about the use and maintenance of the equipment. They will also bring back the faulty computers for repair.
Section A
61.感谢贵公司来函问盘。现我公司有DP122产品存货共1,000件,特惠价每件20美元。大批订购最高可获九折优惠,整批购入可享受八五折优惠。下月起,本公司货品价格将全面上涨10%。
Section B
62.
A Memo
To: Aபைடு நூலகம்l staff
From: Tony Dooly
全国国际商务英语培训认证考试(一级)笔试模拟试题
全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册(120分钟)_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。
试卷册、答题卡和答题纸均不得带出考场。
考试结束,监考人员收卷后考生才可离开。
二、全部考试时间为120分钟,不得拖延。
三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。
四、选择题每题只能选一个答案;如多选,则该题无分。
选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。
正确方法如下:[A] [B] [C] [D]五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。
————————————————————————————————---------------------Part I LISTENING (25 minutes)Section ADirections:In this section, you will hear five short sentences.Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on the AnswerSheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will bespoken only once. After each question, there will be a pause. During the pause, you arerequired to read the four choices marked A, B, C and D, and decide which is the best answer.Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man. . C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired. Section CDirections:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. Aftereach question, there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then mark thecorresponding letter on the Answer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head office in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office.Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department.Part II READING (55 minutes) Section ADirections:Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you are going toachieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______ list for futuremail shots?A. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arrangedbefore.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007 after whichdate this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throughthe center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D. responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. activeSection CDirections:Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the £1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to WottonBassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections:Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to matchit. Then mark the corresponding letter on the Answer Sheet with a single line through thecenter.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased except grain in 2003. 48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.$591,000$200,000$413,000$596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program because people therehave stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language program than thecentral part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections :Read the following two passages. Choose the best answer for each statement or question fromthe four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during tra nsport and distribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists inthe preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from __________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoice s and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes.Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (VA T) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VA T compliant. All invoices must be V AT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicing because _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in using the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professional employees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that __________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections:Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling off at US$20each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections:Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEF Companyreceives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do。
全国国际商务英语培训认证考试(一级)答案
全国国际商务英语培训认证考试(一级)===================================================================== Part I Listening Section A 1. 3:30 p.m. 2. 776 3. 14,322 4. Betty 5. Berstorffsgade Section B 6. B 7. B 8. B 9. B 10. C 11. C 12. C 13. A 14. C 15. D Section C 16. D 17. B 18. A 19. C 20. C Part II Reading Section A 21. B 22. D 23. D 24. B 25. C 26. B 27. C 28. A 29. B 30. A Section B 31. B 32. C 33. A 34. B 35. B 36. C 37. A 38. C 39. B 40. D Section C 41. C 42. A 43. B 44. A 45. B Section D 46. C 47. D 48. B 49. C 50. A Section E51. D 52. B 53. A 54. D 55. D 56. C 57. C 58. B 59. A 60. A Part III Translating & Writing Section A 61. 感谢贵方寄来第4845号销售合同一式两份。
号销售合同一式两份。
我方已会签并寄回一份以供你方存档。
我方已会签并寄回一份以供你方存档。
我方已会签并寄回一份以供你方存档。
有关信用有关信用证已由中国银行纽约分行开出,收到后请即安排装运,并电告船名及开航日期。
Section B 62.Memo on Sales SeminarTo: All Marketing Staff From: David Shaw Subject: Sales Seminar on Promotional Strategies Date: May 18th A sales seminar on promotional strategies in a changing market is being held at the Crown Plaza from 9:00 a.m. to 11:30 a.m. on May 25th. The seminar is chaired by the famous marketing expert Bill Andrew and it will be extremely informative and instructive. It It is is is strongly strongly strongly recommended recommended recommended that that that every every every member member member of of of the the the marketing marketing marketing force force force attend attend attend this this this seminar. seminar. seminar. I am I am confident that it really pays to attend this seminar. Anyone who cannot attend the seminar shall have a justifiable reason and shall tell me no later than 20th. As usual, we will pay the entrance fees for all those attending. SpeakingSection APackaging serves many purposes. First, it holds the product. Products must be contained so that they can be moved from one place to another conveniently. Without packaging, products will spill, scatter or be lost. Packaging also plays an important role in protecting the product. Package is designed to ensure that the product product reaches reaches reaches consumers consumers consumers in in in good good good condition. condition. condition. With With With packaging, packaging, packaging, the the the product product product can can can be be be protected protected protected during during transport and distribution. It can be free from heat and cold, moisture, breakage and other damages. It keeps the product in good quality and safety. Packaging helps to sell the product. Beautiful package makes the product more attractive and encourage purchases. The attractive color, shape, design of the package may arouse consumers’ interest and push them to make a decision to buy. Furthermore, the information contained on the package tells consumers what the product is and how to use it. Section B1. We received the shipping advice from you 10 days ago, but the shipment has not arrived yet. 2. If the terms of payment are more flexible, we can place a big order.Section CA: Hello, can I speak to Mr. Li? B: This is Li speaking. Who’s it, please?A: This is Wilson from Macbill. B: Hi, Mr. Wilson. Did you receive my e-mail of last Tuesday about the quotation for Sunshine T-shirts? A: Y es, I got it. You quoted at US$100/dozen FOB Shenzhen. I’m sorry to say this price is too high for us. B: Well, this is really our best price. A: But I find your price is higher than other companies in China. since you’ve been such a good B: But considering the high quality, our price is very reasonable. Well, business partner for so many years, we’ll make it $95.A: What about the discount for large orders? B: How large is your order? If it is above 400 dozens, we’ll give you a 10% discount.A: If we buy 500 dozens, could you go a little lower? B: I’m sorry, we really can’t. This is really the best discount we can give.A: Let me see…10%, so that’ll be $90, is it?B: That’s correct.A: OK, that’s a deal. I’ll send you the order shortly. See you, Mr. Li. B: See you, Mr. Wilson. 。
全国国际商务英语考试(一级)25页PPT
第一组考生甲 Section C
Situation: Mr./Ms. Peterson and Mr/Ms. Wang are talking about terms of payment for Order No. 061030.
You are: Mr./Ms. Peterson, the buyer of Dantell
果考生在规定时间内未完成考试,示意其停 止. 两位考官在考生答题的同时进行评分. 两位考官的角色可以轮换.
四、录像中三组学生的考题
第一组 第四组 第五组
第一组考生甲 Section A
How do we select different types of transport in foreign trade?
一、考场布置及工作人员安排
4. 各工作人员的职责如下: 1) 导考员:2名导考员负责检查考生证件,将
考官评分卡发给考生,并按照准考证号顺序将 考生分组,其中一名导考员每隔8分钟引领一 组考生到候考点。 2) 考官助理:助理负责让考生抽取Section A 和Section B 的试题,将考生准备的时间控制 在2分钟内。 3) 考官:考官甲负责提问,考官乙负责控制考 试时间。
全国国际商务英语考试(一级)
口试操作说明
全国国际商务英语培训认证考试中心 2009-03
一、考场布置及工作人员安排
1. 每个考试点需设立备考室和考场N间(N=考试点考生总 人数/30)。备考室和考场的布局如下图所示:(其中候 考点设在考场门外)
第01备考室 (导考员2名) (学生30名)
第02备考室 (导考员2名) (学生30名)
三、注意事项
全国国际商务英语考试(一级).
二、考试时间安排
1.口语考试时间为周六下午14:00--17:30。考试 分为两个阶段进行。第一阶段为14:00--15:40; 第二阶段为16:00--17:30 。
2. 考生须提前15分钟进入备考室,即参加第一阶 段考试的考生须于13:45前进入备考室;参加第 二阶段考试的考生须于15:45进入备考室。
3. 每组学生的考试时间约为12 分钟。
二、考试时间安排
14:00—15:40 15:40—16:00
第一阶段8组考生进行口试(考96 分钟)。考官准备第一套试题(5 套)。
考官休息。
16:00—17:30 第二阶段7组考生进行口试(考84 分钟)。考官准备第二套试题(5 套)。
三、具体操作流程
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全国商务英语证书一级(CBEC1)考试大纲
全国商务英语证书一级(CBEC1)考试大纲一、考试背景随着我国加入世贸组织,国际贸易往来频繁,因此,对精通商务英语的国际商务人才的需求显得极为迫切。
为了培养能够准确使用商务英语沟通的专业人才,国务院国资委商业技能鉴定与饮食服务发展中心根据中共中央办公厅、国务院办公厅关于《2002-2005年全国人才队伍建设规划纲要》和国务院关于加强职业教育的通知,以及温家宝总理在职业教育会议上的重要讲话,推出了全国商务英语证书(China Business English Certificate)考试,“China Business English Certificate”以下简称CBEC。
该证书考试共分三级:《全国商务英语证书一级考试证书(CBEC1)》,《全国商务英语证书二级考试证书(CBEC2)》,《全国商务英语证书三级考试证书(CBEC3)》。
以下介绍CBEC1考试大纲。
二、考试总体规定(一)考试目的凡通过一级考试的考生,都将获得国务院国资委商业技能鉴定与饮食服务发展中心颁发的《全国商务英语证书一级考试证书(CBEC1)》。
一般而言,持一级证书者能够和同事或客户进行简单的口头与书面英语交流。
口头交流包括:打招呼、介绍、描述职责、介绍公司、请求或提供帮助、接听电话、酒店机场接待、导游以及其他简单陪同工作;书面交流包括:便条、留言、备忘录或电子邮件、常见的简短商务信函写作。
(二)考试性质与范围本考试是一种测试应试者单项和综合商务语言能力的尺度参照性标准化考试。
考试分为笔试与口试两个阶段。
只有通过笔试的考生方有资格参加口试。
笔试包括阅读、写作、听力三部分。
(三)考试时间与命题CBEC1考试每年举行两次,分别于?月和?月举行笔试,并择时举行口试。
由国务院国资委商业技能鉴定与饮食服务发展中心商务英语考试专家委员会负责命题与实施。
(四)考试形式与评分:本考试根据商务英语特点,以测试实际沟通能力水平为主要目标,从读、写、听等三个方面对考生的语言运用能力进行全面测试。
全国国际商务英语考试(一级).
1) 导考员:两名导考员负责检查考生证件,将口 试评分卡发给考生(每位考生两张),指示其填 写,并按照准考证号顺序将考生分组,其中一名 导考员每隔8分钟引领一组考生到候考点。
一、考场布置及工作人员安排
2)考官助理:助理负责让考生抽取Section A 和 Section B 的试题,将考生准备的时间控制在 2分钟内。
17.两分钟后,考官乙提示时间到,两名考生开始对 话,时间为两分钟。
18.考生甲和考生乙结束Section C后,同时离开考场。 19.导考员在考生甲和考生乙离开备考室约8分钟后,
安排考生丙和考生丁到候考点。
三、具体操作流程
20.考生丙重复考生甲的步骤,考生丁重复考生乙的 步骤。以此类推。
21.两名考官在考生考试的过程中根据评分标准打 分,将分数填入各自的评分卡,然后将评分卡按 照考生名单顺序排列好。所有考生考试结束后, 两名考官将所有考生的总成绩(取两位考官分数 的平均值)按考试顺序填入口语考试成绩报告单 并签名。
3)考官:考官甲负责提问,考官乙负责控制考 试时间。
一、考场布置及工作人员安排
5. 各工作人员需配备以下考试用品: 1) 导考员:笔、口试评分卡(每位考生两张)、 口语考试考场规则、口语考试考生名册,备考 室内需装时钟; 2) 考 官 助 理 : 笔 、 五 套 Section A 和 Section B (题号)的学生试题,秒表; 3) 考官甲:笔、五套Section C的学生试题、五套 完整的考官试题和参考答案、口试成绩报告单; 4) 考官乙:笔、五套完整的考官试题和参考答案、 秒表。
9.考生甲完成Section A后,考官甲随后口头引导 考生甲开始Section B的考试。考官甲先念完第 一道口译题目,让考生甲口译。考生甲口译完第 一道题后,考官甲朗读第二题口译题目,让考生 甲口译。两道题目口译完成,时间约为两分钟。
全国国际商务英语考试一级继续教育考核测试培训师卷
全国国际商务英语考试(一级)
继续教育考核测试(培训师卷)
一、填空题:将答案填写在空格上。
(30分)
1、本考试是,是一种尺度参照性标准化考试,评价被测试
者在国际商务环境中的英语应用能力。
2、本考试涵盖语言和商务两方面的内容,分为听力、、、口语
四大测试模块。
3、本考试要求词汇量达到词,其中商务专业词汇1,500词左右。
4、本考试分为笔试和口试两部分。
笔试总分为100分,成绩60分以上(含60分)为通
过;口试总分为50分,成绩为通过。
每次考试后,被测试者可以获得相应成绩报告单。
二、论述题:您认为如何培养商务从业人员英语的听说读写译能力?(70分)
附加题: (可选作)
1、如果您再次参加考官和师资培训想了解哪些方面课程和内容?
2、您对全国国际商务英语(一级)考试模式、试题、培训等有何建议和意见?
姓名:联系电话(手机):
单位名称:
详细通讯地址及邮编:。
全国国际商务英语培训与考试30页PPT
图表信息解读 (5题,5分)
商务阅读理解 (10题,20分)
3.1.3 具体题型
第三部分 翻译与写作(2题,30分)
商务段落翻译(英译中) (1题,10分)
商务应用文写作
(1题,20分)
3.1.4 具体题型
第四部分 口语 (4题,50分)
口头作文 商务句子口译 商务对话
(1题,20分) (2题,10分) (1题,20分)
第三部分
题型说明
3.1.1 具体题型
第一部分:听力 ( 40题,20分)
商务信息捕捉 (5题,5分) 商务对话理解 (10题,10分) 商务短篇理解 (5题,5分)
3.1.2 具体题型
第二部分 阅读(40题,50分)
商务短语选择 (10题,10分)
完形填空
(10题,10分)
陈述正误判断 (5题,5分)
每次考试后,被测试者可以获得相应成 绩报告单。两年内,笔试和口试均通过的 被测试者可获得由商务部中国国际贸易学 会颁发的证书。
第二部分
语言能力要求表详解
商务内容要求表详解
22.2 商务内容要求
2.2 商务内容要求
2.2 商务内容要求
2.2 商务内容要求
全国国际商务英语培训与考试 (一级)
大纲说明及题型介绍
主要内容 一、大纲总体介绍 二、语言能力要求与商务内容要求详解 三、题型介绍
第一部分
大纲总体介绍 《全国国际商务英语培训考试(一级)大纲》
共十一条
1.1 考试目的
本考试是对国际商务英语交际能力的测 试。考试结果可作为相关企事业单位人员 招聘的参考和国际商务从业人员英语能力 的评价依据。本考试旨在统一测试标准和 操作规范,促进相关的教育和培训工作, 提高国际商务从业人员的职业英语水平。
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全国国际商务英语培训认证考试(一级)笔试模拟试题(1)全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册(120分钟)___________________________________________________________________________ __________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。
试卷册、答题卡和答题纸均不得带出考场。
考试结束,监考人员收卷后考生才可离开。
二、全部考试时间为120分钟,不得拖延。
三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。
四、选择题每题只能选一个答案;如多选,则该题无分。
选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。
正确方法如下:[A] [B] [C] [D]五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。
————————————————————————————————---------------------Part I LISTENING (25 minutes) Section ADirections:In this section, you will hear five short sentences.Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, youare required to fill in the corresponding blank according to what you’ve heard.Then write your answer on the Answer Sheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both theconversation and the question will be spoken only once. After each question,there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then markthe corresponding letter on the Answer Sheet with a single line through thecenter.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man.. C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed thewrong number.8. A. Mathematics. B. Banking. C. Credit.D. Computers.9. A. The typist has already typed it. B. He completed the typinghimself.C. He’ll need her help.D. He wants the womanto type more carefully.10. A. The meeting was cancelled. B. The meeting was putoff.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D.In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D.A hotel guest.13. A. Customer and supplier. B. Lawyer andclient.C. Boss and employee.D. Shop assistant andcustomer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdaysand Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feelstired.Section CDirections:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings andthe questions only once. After each question, there will be a pause. During thepause, you are required to read the four choices marked A, B, C and D, anddecide which is the best answer. Then mark the corresponding letter on theAnswer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the headoffice in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office. Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer ServiceDepartment.Part II READING (55 minutes)Section ADirections:Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single linethrough the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you aregoing to achieve them.A. examplesB. objectivesC. recordsD.relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD.goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______list for future mail shots?A. catalogueB. dialogueC. mailingD.guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday,as arranged before.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007after which date this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line through the center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? Byanalyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. questionD. complaint32. A. product B. company C. lineD. business33. A. points B. says C. approvesD. echoes34. A. agrees B. disagrees C. arguesD. proves35. A. answers B. sayings C. remarksD. responses36. A. competitors B. staff C. customersD. responses37. A. back B. further C. fartherD. next38. A. proposing B. participating C. relatingD. comparing39. A. advising B. advisor C. consulateD. consulting40. A. slow B. passive C. unwillingD. activeSection CDirections:Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and markthe corresponding letter on the Answer Sheet with a single line through thecenter.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the £1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the ex tra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to WottonBassett.A. True.B. False.C.Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C.Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single fromBlagrove to Wotton Bassett.A. True.B. False.C.Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’sside.A. True.B. False.C.Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C.Not mentioned.Section DDirections :Look at the tables and charts below. For each table or charts, there are fourstatements describing it. Choose the best statement from the four choices markedA, B, C and D to match it. Then mark the corresponding letter on the AnswerSheet with a single line through the center.46. Favorite movie between teenagers aged 12 —18.Romance, 14%ScienceFiction, 8%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased exceptgrain in 2003.48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.$591,000$200,000$413,000$596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program becausepeople there have stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language programthan the central part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to theyear 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections :Read the following two passages. Choose the best answer for each statement orquestion from the four choices marked A, B, C and D, and mark thecorresponding letter on the Answer Sheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during transport and distribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction ofinfection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists in the preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from__________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety offoodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function. Passage TwoYou may still b e using paper invoices and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes. Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (VAT) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VAT compliant. All invoices must be VAT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting businesswith foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicingbecause _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems inusing the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professionalemployees.C. Adjusting computer systems.D. Having a sound system ofback-up.60. The biggest reason why some people are against the electronic invoice is that__________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes)Section ADirections:Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling offat US$20 each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections:Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEFCompany receives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which werebought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do for them.。