酒店收银员常用英语

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收银处常用英语

*收银处常用英语

Cashier’s

一、词汇 Vocabulary

1、优惠/折扣 preferential price/privilege/discount

2、收银员 cashier

3、消费卷 consumption ticket

4、自助早餐劵 buffet breakfast voucher/ticket

5、接待单位 host unit

6、信用卡 credit card

7、大莱卡 Diners card

8、牡丹卡 Peony card

9、龙卡 Long card

10、长城卡 Greatwall card

11、金穗卡 Jinshui /J.S. card

12、运通卡 American express

13、万事达卡 Master card

14、日本JCB卡 JCB card

15、维萨卡 Visa card

16、定金、保证金 earnest

17、押金 deposit

18、押金收据 deposit receipt

19、钥匙押金 key deposit

20、退还 refund

21、现钞买入价 buying price

22、外币 forging currency

23、汇率/兑换率 exchange rate

24、美元US$ U.S. dollar

25、日元 Japanese yen

26、港币HK$ HK dollar

27、新加坡元S$ Singapore dollar

28、英镑 British pound

29、欧元 Euro

30、瑞士法郎SwF Swiss franc

31、德国马克DM German mark

收银英语

收银常用英语

●客人要求买单：

1．Please bring us the bill

2．Could I have the check?

3．Can we check?

不管客人怎么说，只要客人提到Check和bill，而且东西也差不多吃完的时候，几乎都是买单不会错。

●要求客人先买单：

1.Excuse me，sir, would you mind to sign the bill now?

打扰了先生，可以麻烦您现在买单吗？

2.Do you mind if l bring you the bill?

介不介意先结账呢？

早餐都会要求客人先签单，因为早餐的客流量非常大。按照集团的服务标准是要求不含早的客人落座后便可要求其签单的。

●询问客人结账方式：

1.How do you like to make your payment?

请问您想如何结账?

2.How would you like to pay?

请问您打算用什么方式结账？

●常用的结账方式英文：

1.By card 刷卡

2.In cash 付现

3.Charge it to the room 挂房帐

4.Put it on your hotel bill 挂房帐

●挂房帐时常用的英文：

1．Could you sign the bill and mark down your room number, please?

请您签上姓名和房号

2．Could you also give me your room number?

3．May l also have your room number?

酒店英语口语：Checkout结账退宿

酒店英语口语：Check out 结账退宿

1. 结帐基本应对

1) Just a moment, please. The cashier will have your bill ready in

a moment.

请稍等，收银员马上会准备好您的账单。

2) I will calculate/draw up the bill for you. 我帮您结账单。

3) Thank you for waiting, Mr. xx, here is your bill. Would you like check it?

让您久等了，xx 先生。这是您的账单，您要核对一下吗？

4) Would you like a breakdown of the bill? 您的帐目要细分吗？

5) That 's mach more than I expected. 那比我预料中的要超出许

多。

6) Shall I explain some items for you? 要我解释什么收费款项吗？

7) If you think there is any error in your bill, we can check it for you.

如果您认为账目有错，我们可以为您核对一下。

8) “ L” stands for laundry, and “T” means telephone call charge.

“ L”代表洗衣费，“T”代表电话费。

9) I am afraid it is not enough to cover the amount./

酒店收银英语专门篇

酒店收银员常用英语：

问候语

1、早上好,先生. Good morning, Sir.

2、您好! Hello.

How do you do?

3、很高兴见到您 Glad to meet you.

4、欢迎到我们酒店来 Welcome to our hotel.

5、愿您在我们酒店过得愉快I hope you’ll enjoy your stay with us.

祝贺语

6、祝贺您! Congratulations!

7、生日快乐 Happy birthday!

8、新年快乐 Happy New Year!

9、圣诞快乐 Merry Christmas!

10、祝您好运 Good luck to you!

11、祝您成功 Wish you every success!

12、祝您旅途愉快 A pleasant journey!

答谢和答应语

13、谢谢您 Thank you (very much)!

14、谢谢您的帮助 Thank you for your help.

15、太感谢您了It’s very kind o f you.

16、别客气不用谢You are welcome./ Not at all. / Don’t mention it.

17、很高兴为您服务It’s my pleasure.

道歉语

18、很抱歉I’m sorry.

19、对不起 Excuse me.

20、对不起,让您久等了 Sorry to have kept you waiting.

21、我为此道歉 I apologize for this.

指路用语

酒店各部门及职位英文翻译汇总(2)

点心工：Pastry Cook
烧味厨师：Grill Chef
厨工：Cook Assistant
管事部：Steward Department
总管事：Chef Steward
主管：Steward Supervisor
碗工：Dishwasher
管事清洁工：Cleaner
宴会销售部经理：Banquet Sales Manager
助理行政总厨：Asst. Executive chef
中厨总厨：Master Chef Chinese Food
中厨主厨：Sous Chef (Chinese Kitchen)
西厨总厨；Master Chef .Western Food
西厨主厨：Sous Chef(Western Kitchen)
西饼主厨：Chief Baker
礼宾部领班：Concierge Captain DJ部长：DJ Captain
接待员：Receptionist舞厅服务员：Waiter/Waitress
预定员：Reservationist健身房服务员：Gymnasium Attendant
行李员：Bellboy桌球服务员：Billiard Attendant
first floor (英)二楼，(美)一楼
folding screen屏风
hanger挂钩
plug插头

酒店各职位英语名称

董事长:Director 收银主管：Cashier Officer

总经理：General Manager 信贷主管: Loan Officer

总经办：Executive Office 应付主管：Payable Officer

总经办主任：Director of Executive Office 应收主管：Receivable Officer

车队长：Chief Driver 会计主管: Accounting Officer

行政干事:Executive Affairs 成本主管:Cost Control Officer

医生：Doctor 仓库主管:Storeroom Officer

司机：Driver 收货主管：Receiver Officer

文员：Clerk 采购主管：Purchasing Officer

护士：Nurse 电脑工程师：Computer Engineer

查核员：Auditor

财务部：Financial Division 收货员：Receiver

财务部总监：Financial Controller 收银员：Cashier

财务部经理:Chief Accountant 信贷员：Creditor

电脑部经理：EDP Manager 应付员;Payable Clerk

查核部经理：Auditing Manager 会计：Accouter

会计部经理: Accounting Manager 出纳员：Teller

成本部经理:Cost Controller 工资员：Payroll Control

收银员必备英语口语

English: As a cashier, it is essential to have basic communication skills in English to effectively serve customers. Greeting customers with "Hello, how may I help you today?" and asking "Is there anything

else I can assist you with?" during the transaction can create a friendly and welcoming atmosphere. It is also important to be able to understand common terms related to payment, such as "cash", "credit card", "debit card", and "change". Additionally, being able to confidently communicate the total amount and confirm the payment method with phrases like "Your total is $XX, will you be paying with cash or card?" is crucial for a smooth transaction process. Lastly, having the ability to politely handle various customer inquiries and requests in English, such as "Can I have a receipt, please?" or "Do you accept Apple Pay?" shows professionalism and good customer service.

酒店收银员常用英语

1、 Credit Card 用信用卡

2、 in cash 用现金

3、 exit 安全出口

4、 enter 入口

5、 Service Center 服务中心

6、 Promotion 特价，促销价

7、 Information 问询处

8、 Current price 现价

9、 Original price 原价

10、any dramges or losses must be paid for 损坏需赔

11、offering 请求

12、ansewer 回答

收银员常用英语

问候

1、 Good morning (afternoon,evening),sir(madam) !

先生(女士)，早晨（下午，晚上）好。

2、 You are welcome.

欢迎光临。

3、 Welcome to come here again !

欢迎你再来！

4、 Have a good day .

祝你愉快。

5、 Come back and see us.

欢迎您有空再来。

6、 Thank you sir,please come back ,I hope you enjoy your stay. 谢谢您，请再度光临，希望您对我们的服务满意。

工作

7、 Will this be charge or cash?

刷卡还是付现金？

8、 It has a little dear.

这个比较贵。

9、 This trousers are very cheap.

这条裤子很便宜。

10、You should pay me fifty-five Yuan.

收银员接待英语知识30句

中百集团二OO七年职业技能比赛

收银员接待英语复习资料

1、先生，请问您用什么方式付款？

What’s your way of payment, sir , please?

2、刷卡还是付现金？

Will this be charge or cash?

3、请问您付现金，还是用信用卡付款？

How do you wish to settle your bill in cash or by credit card?

(Will that be cash or credit card?)

4、付现金还是记帐？

Is that cash or to be charged to your account?

5、对不起，我们只接受现金。

Sorry,we only accept cash.

6、支票和信用卡都可以。

You can pay either by cheque or by credit card.

7、我们受理万事达卡、美国运通卡和维萨卡。

We accept Master Card,American Express and Visa Card.

8、我们受理JCB卡和大莱卡。

We accept JCB Card and Diners Club.

9、对不起，我们不收外汇。

Sorry,we don’t accept foreign currency.

10、如果您带的现金不够，可以用信用卡付款。

If you don’t have enough cash,credit card will be all right.

11、请等一会，我来算一下多少钱。

饭店英语高频词汇

汉译英（词）：

二、酒店性质：

四、句子缩写：

五、西餐咖啡厅早餐服务：

（1）、欧式早餐（又叫大陆式早餐）：Continental Breakfast,例如：水果汁或时令水果——choice of chilled juice or fresh fruit in season 烤面包或早餐包———toast or breakfast rolls

黄油、果酱—————with butter and jam

咖啡或茶——————coffee or tea

（2）、美式早餐：American Breakfast,例如：

水果汁或时令水果——choice of chilled juice or fresh fruit in season 鲜鸡蛋两只—————two fresh eggs of any style

配火腿、咸肉或香肠—with ham, bacon or sausage

烤面包或早餐包———toast or breakfast rolls

黄油、果酱—————with butter and jam

咖啡或茶——————coffee or tea

（3）、英式早餐：English Breakfast,例如：

水果汁或时令水果——choice of chilled juice or fresh fruit in season 谷类食物——————cereals

鲜鸡蛋两只—————two fresh eggs of any style

配火腿、咸肉或香肠—with ham, bacon or sausage

烤面包或早餐包———toast or breakfast rolls

有关收银员英语对话精选

在我国,对话教学是伴随新课程改革而出现的一种新的教学形态,在近几年倍受关注。店铺整理了有关收银员英语对话，欢迎阅读!

有关收银员英语对话一

Using the Vouchers 使用赠券

Waiter: Excuse me, sir. Do you need anything else? If not, do you mind if I bring you your bill? It is nearly closing time.

对不起，先生，请问还需要点什么吗?如果不需要的话，介不介先结账呢?因为就要到关门时间了。

Guest: I'm sorry, check now, please.

对不起，现在结账吧。

Waiter: Would you like separate bills or one bill?/Would you like to pay together or separately?

请问分单还是一起结账。

Guest: Together.

一起结账。

Waiter: How would you like to pay for it, sir? You may pay cash, credit card, cheque or charge it to your room.

您打算怎样付账?你可以付现金、信用卡、支票或入房数。

Guest: I'd like to pay cash. I have discount card and vouchers here.

现金，我这儿有折头卡和赠券。

酒店收银服务英语口语对话

【编辑寄语】以下是⽆忧考为⼤家整理的《酒店收银服务英语⼝语对话》，供⼤家参考！

Ⅲ. 经典对话

(C= Cashier G=Guest)

C: Good morning, sir. May I help you?

G: Yes, I’d like to check out.

C: Certainly sir. May I have your room key,please?

G: Sure, here it is.

C: Just a moment, please. I’ll draw up your bill for you.(After a while)

C: Mr. Johnson, your bill totals US $520. How would you like to make the payment? G: By credit card. Do you accept Visa?

C: Yes, Mr. Johnson.

G: Here you are.

C: (Print the card) Could you sign here, please?

G: Sure.

C: Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.Ⅳ. 常⽤句型百宝箱

1. 结帐基本应对

1）Just a moment, please. The cashier will have your bill ready in a moment.

酒店各部门及职位英文翻译汇总l

酒店各职位英语称呼

酒店各职位英语名称

董事长：Director 收银主管：Cashier Officer

总经理：General Manager 信贷主管： Loan Officer

总经办：Executive Office 应付主管：Payable Officer

总经办主任：Director of Executive Office 应收主管：Receivable Officer

车队长：Chief Driver 会计主管： Accounting Officer

行政干事：Executive Affairs 成本主管：Cost Control Officer

医生：Doctor 仓库主管：Storeroom Officer

司机：Driver 收货主管：Receiver Officer

文员：Clerk 采购主管：Purchasing Officer

护士：Nurse 电脑工程师：Computer Engineer

查核员：Auditor

财务部：Financial Division 收货员：Receiver

财务部总监：Financial Controller 收银员： Cashier

财务部经理：Chief Accountant 信贷员：Creditor

电脑部经理：EDP Manager 应付员；Payable Clerk

查核部经理： Auditing Manager 会计：Accouter

会计部经理： Accounting Manager 出纳员：Teller

成本部经理：Cost Controller 工资员：Payroll Control

酒店各职位英语名称

董事长：Director 收银主管：Cashier Officer 总经理：General Manager 信贷主管： Loan Officer 总经办：Executive Office 应付主管：Payable Officer

总经办主任：Director of Executive Office 应收主管：Receivable Officer

车队长：Chief Driver 会计主管： Accounting Officer

行政干事：Executive Affairs 成本主管：Cost Control Officer 医生：Doctor 仓库主管：Storeroom Officer 司机：Driver 收货主管：Receiver Officer

文员：Clerk 采购主管：Purchasing Officer

护士：Nurse 电脑工程师：Computer Engineer

查核员：Auditor

财务部：Financial Division 收货员：Receiver

财务部总监：Financial Controller 收银员： Cashier

财务部经理：Chief Accountant 信贷员：Creditor

电脑部经理：EDP Manager 应付员；Payable Clerk

查核部经理： Auditing Manager 会计：Accouter

会计部经理： Accounting Manager 出纳员：Teller

成本部经理：Cost Controller 工资员：Payroll Control

酒店收银员日常基本英语用语

）日常基本用语

欢迎和问候语：

1、Goodmorning/afternoon/evening,sir/madam早上（下午、晚上）好，先生（夫人）。

2、Howdoyoudo?您好！（初次见面）

3、Gladtomeetyou.很高兴见到您。

4、Howareyou?您好吗？

Fine,Thanks.Andyou?很好，谢谢。您好吗？

5、Welcometoourhotel/restaurant.欢迎到我们宾馆（餐厅）来。

6、Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。

答谢和答应语:

1、Thankyou(verymuch).谢谢您（非常感谢）。

2、Youarewelcome.不用谢。

3、Notatall.不用谢。

4、Itsmypleasure.非常高兴为您服务。

5、Thankyouforstayinginourhotel.感谢您在我们酒店下榻。

6、Imsorry.很抱歉。

7、Excuseme.对不起。

8、Imsorry,Itsmyfault.很抱歉。那是我的过错。

9、Sorrytohavekeptyouwaiting.对不起，让您久等了。

10、Sorrytointerruptyou.对不起，打扰您了。

11、Imsorryaboutthis.对此表示抱歉。

12、Thatsallright.没关系。

13、Ibegyourpardon.对不起，没听明白

14、Imsorry,Idontunderstand.Couldyourepeatthat?没听懂，可以重复一遍吗？

酒店收银员常用英语

收银处常用英语

最新整理收银员常用英语词汇.docx

收银英语

酒店英语口语：Checkout结账退宿

酒店收银英语专门篇

酒店各部门及职位英文翻译汇总(2)

酒店各职位英语名称

收银员必备英语口语

酒店收银员常用英语

收银员接待英语知识30句

饭店英语高频词汇

有关收银员英语对话精选

酒店收银服务英语口语对话

酒店各部门及职位英文翻译汇总l

酒店各职位英语名称

酒店收银员日常基本英语用语