(完整版)酒店常用英语汇总
酒店常用外语
酒店常用外语1)Good morning(afternoon,evening),sir(madam).早上好〔下午、晚上好〕，好，先生〔夫人〕2)How do you do (--howdoyoudo )您好！3)Hello(orhi)!您好！4)How is every thing(withyou)〔您的〕一切都好吗？5)How are you getting on(or along) these days 这几天过得怎么样？6)How are you (-Fine,thankyou.andyou )您的身体好吗？7)Glad(nice) to see you.见到您很兴奋。
8)Welcome to our hotel.欢迎到我们的酒店来！9)Its nice to meet you again,Mr.Johnson.再次见到您太好了，约翰逊先生。
10)Good–bye.(orbye-bye)再见！11)Good night.晚安〔晚间告辞用〕12)Have a good rest.祝您休息好！13)See you later(tomorrow).以后〔明天〕见！14)Hope to see you again soon.盼望不久再见到您！15)Have a good time.祝您过得开心！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得开心！17)Please dont leave anything be hind.请不要遗忘你的'东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途开心！20)Have a nice trip!一路平安！21)All the best!万事如意！22)Take care!多保重！23)Good luck!祝您好运！24)Thank you(very much).感谢您〔特别感谢〕。
酒店常用英语总结
酒店常用英语总结第一篇：酒店常用英语总结酒店常用英语总结Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B: bed and breakfast 家庭式酒店(含早餐的酒店)Boutique hotel 精品酒店Resort 度假村King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房Studio suite（room）公寓套房Adjoining room 相邻房Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待 I will leave a message to the ~.(a girl in who works in front desk)Reception/Front desk 前台Coach 旅游大巴(a bus used for travel)Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房 Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住 lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager;Purchasing Manager采购部经理Food & Beverage Manager;Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand;Kitchen Help;Kitchen Worker厨工 Cook;Chef厨师 Head Chef厨师长 Cook炊事员Assistant Manager大堂副理 Lobby Manager大堂经理 Tourist Guide导游 Sauce Cook调味汁厨师 Restaurant Manager饭店经理Rooms Division Manager房务部经理 Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief ccountant;Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper;Head Housekeeper客房部主管Chambermaid客房女服务员 Head Waiter ；Captain领班 Floor Attendant楼层服务员Travel Agent 旅游中介 Doorman门童 Pantryman配餐员Front Desk Manager前台经理 Front Office Supervisor前台领班 Front Office Manager前厅经理 Assistant Front Office Manager 前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师酒店岗位：Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理 Front Clerk;Reception Clerk总台接待员客房预定 room reservation客满fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房deluxe room 商务房executive room 套房suite普通套房junior room 高级套房senior suite 总统套房Presidential suite 朝南的房间 a room facing south 公寓套房 studio room连通房connecting room相通房adjoining room没有按预定抵店 no show确认信 letter of confirmation 服务费 service charge 额外费用 extra charge 全价 full price班车shuttle bus折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床king-size bed大号床queen-size bed推迟 postpone空房 Vacancy/vacantroom取消 cancel/cancellation 更改 change 预定 book/reserve自动门 automatic door 包间private room 菜单menu 套餐set menu 定满了 fully booked 租rent 登记入住结帐一件行李背包纸箱手提箱汽车行李箱送行李填写名牌夜床服务打扫房间稍稍整理洗衣项目 laundry items 加快服务核对 check in check out a piece of baggage/luggageshoulder bag cardboard box briefcasesend upfill outname tag turn—down servicemake up tidy upexpress servicecheck计划表 schedule 推举 recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券 Food Mall食品街Ancient Culture Street古文化街 fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架luggage trunkswimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair（与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌 dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单 window sill 窗台 shopping bag 购物袋bookshelf 书架ground floor(英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor(英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor(英)三楼，(美)二楼 spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室 voltage 电压 floor 楼层，地板carpentry(总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign(动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare(形)多余的postpone(动)延期cancel(动)取消travelers cheque 旅行支票 pay(动)付款fill(动)填写administration管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge(动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable(形)合理的cash(动)兑换keep(动)保留、保存bank draft 汇票accept(动)接受 procedure fee 手续费 fill in the form 填表酒店的种类：Designed hotel 设计酒店 boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department 管家部HousekeepingDepartment餐饮部Food & Beverage Department 康乐部Recreation and Entertainment Department工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade 其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复 Expatriates/ expats:外籍人士/外籍员工 F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶 CTS:中国旅行社 Prepaid cell: 预付型手机 T oiletries: 洗漱用品 Morning call 唤醒服务第二篇：酒店英语总结：酒店英语总结：简称部分：AFOM：Assistant Front Office Manager 前厅副经理AM：Account Manager 客户经理营运经理：Operations Manager FO：Front Office 前厅 General Manager总经理 Director of Operations 运营总监 Finance财务部HR：Human Resources人力资源部S&M: Sales &Marketing Cater市场销售部HSKP: Housekeeping客房部FB：Food &Beverage 餐饮部 Maintenance 维保部GSM-Guest Service Manager 服务经理PA：Public Area一般特指公共区域保洁员；或者公共区域Last room availability的协约条款（LRA Clause）。
酒店英语词汇大全(完整资料).doc
【最新整理，下载后即可编辑】酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool凳子bench条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring弹簧desk书桌bookcase书橱bookshelf书架cabinet橱柜wardrobe衣柜round table 圆桌writing desk 写字台drawer抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen屏风hat rack 帽架rug小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot小孩床camp bed 行军床bed frame 床架mattress床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat席quilt被子blanket毯子sheet床单bedspread床罩cotton terry blanket 毛巾被pillow枕头pillowcase枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel毛巾face towel 面巾bath towel 浴巾bathrobe浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor剃须刀comb梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge海绵soap香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressingtable 梳妆台mirror镜子washbasin洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain窗帘drapes挂帘balcony阳台sash window 上下开关窗shutters百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator暖气片central heating 暖气ashtray烟灰碟smoking set 烟具match火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smokebell灯罩bulb holder 灯头bulb灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch开关socket插座electric humidifier 湿度调节器plug插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer温度计thermos热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain污迹underpants内裤sweater毛衣woolen fabrics 毛料织品tie领带mend修补stitch缝补sewing kit 针线包manager经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent租金bill账单Management 经营、管理market price 市价cashier's desk 兑换处coin硬币check-out time 退房时间voucher证件price list 价目表check, cheque 支票sign (动)签字interest利息form表格reservation预订reception desk 接待处tip小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note纸币registration desk 入宿登记处lobby大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒Note-paper folder 便笺夹Bath robe 浴泡Service directory 服务指南Hanger type telephone 挂式电话机Bath salt bottle 浴盐瓶Cloth brush 衣刷Ice bucket 小冰桶Mechanism health scale 机械健康称A things plate 消耗品盒Downy pillow case 羽绒枕芯Telephone directory 电话号码簿Depend pillow case 靠枕套Patch board 多功能插座Clothes hanger 普通衣架Silk hanger 绸衣架Bathtub 浴缸Commode 恭桶central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头master folio 旅行社代号over-booking 超额预订Occupancy开房率Forecast预报Expected预计Arrival到达Departure离开Carrier 交通工具method of payment 付款方式status情况firm/company公司treatment待遇room type 房间种类agent代理Guarantee保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record记录surcharge服务费prepaid预付government tax 政府税group团队advance deposit 押金booking订房amendment更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation取消guest history 客人资料cooperate合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation运输remar备注delay延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount折扣nationality国籍permanent address 永久地址credit card 信用卡signature签名valid有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing观光city tour 市内游object of stay 停留事由zip code 邮编souvenir纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary)免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization预授权Visa签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine检疫C.I.A.(cash in advance) 预付Embassy大使馆Consulate领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying影印机printing/printer 打印/打印机telecommunication电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation翻译brochure/booklet小册子equipment rental 设备出租slide幻灯片overhead projector 投影仪binding装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱)shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE易碎物品CAUTION小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES易腐物品EXPLOSIVES爆炸物品strap already broken （束）带已断POISON毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush压碎smash击碎breakage破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regular train普通列车hard seat(berth) 硬座（卧）soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航single ticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods wagon 货车厢berth (upper\middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard交换台central exchange 电话总局The connection is bad. 听不清operator电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry草莓lotus roots 莲藕apple苹果mango芒果plum梅子grapefruit 西柚guava番石榴longan龙眼pomelo柚watermelon 西瓜honey-melon 蜜瓜date枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple菠萝banana香蕉lyche荔枝coconut椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician美容员barber/hair dresser 理发员masseur masseuse 按摩员presser熨烫工washer洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman消防员guard门卫patroller 巡逻员chief engineer 工程部经理mechanician机修工air-conditioning man 空调工lift man 电梯工boilerman锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring春天Summer 夏天Autuner 秋天Winter冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday星期五Saturday 星期六Sunday星期天January一月February二月March三月April四月May五月June六月July七月August八月September九月October十月November十一月December十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture针灸alcohol酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation便秘corpuscle（red/whit）血球diarrhoea泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome红药水patent medicine pills 成药丸retch恶心twinge阵痛allergic 医]过敏的, 患过敏症的abscess脓肿ache酸痛asphyxiated窒息body temperature 体温choking憋气cold fits 阵冷convulsions痉挛dizzy, vertigo 眩晕dull pain 隐痛fever发热hacking cough 不断干咳hawking咳痰hunger缺氧inertia无力itching痒inflammation充血loss of appetite 食欲不振obstruction阻塞paralysis麻痹running nose 流鼻涕sharp pain 剧痛shock休克sore 一碰就痛stomach-ache胃痛suffocation堵闷twitching发炎anemia贫血cardiogram 心电图cerebral commotion 脑震荡cramps抽筋vomit呕吐stomach trouble 胃病eczema湿疹dermatosis皮肤病arthralgia 关节痛back achedislocation 腰疼fracture骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose用量infectious 传染性unire小便nausea恶心unconscious 不省人事artery动脉asthma哮喘bronchitis 支气管炎insomnia失眠pink eye 红眼，火眼long-sightedness远视short-sightedness 近视squint斜视heart-stroke中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soup Squid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店常用英语汇总
酒店常用英语汇总English for Front Office Dept.前厅部常用英语1.Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2、Welcome to Ravi Shinger International Hotel下午好！欢迎光顾诺威香卡国际酒店。
3.How may I help you ?请问有什么可以帮到您？4.May I know your name ,please ?请问贵姓？5、Do you have a reservation with us？请问您预订了房间了吗？6.I’ll check our room availability 我来查一下与否有空房间。
7、Just a moment ,Please请稍等8、I'.对不起, 我们没有以您旳名义预订旳房间记录。
9、We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间、单人间、花园套房及总统套房。
10、How long do you plan to stay?请问您估计住几天？11.May I see your passport ?我能看一下您旳护照吗？12、Your room charge for one night is RMB***,sir/madam.先生/女士, 您一晚旳房费是***元13.The room charge is include two breakfast.房价涉及两份早餐。
14.please pay RMB300 as deposit请支付300元作为押金。
15.How would you like to make the payment, in cash or by credit card?请问您打算如何付款？钞票支付还是信用卡？16、If you need the room service ,please dial8800.如果您需要客房送餐, 请拨8800.17、We hope you enjoyed your stay .但愿您在这儿住旳快乐。
【酒店】酒店基本实用大全英语
酒店的中文解释基本解释1. [public house]∶喝酒的地方2. [hotel] 〈方〉∶较大而设备好的旅馆酒店的英文翻译1.a wineshop; a public house; a liquor shop（一）酒店餐厅英语酒店餐厅英语（一）Plate盘子Dish碟子菜盘Saucer茶碟Bowl碗Soupbowl汤碗Soupplate汤盘Soupcup汤杯Dessertplate点心盘Cheeseplate奶酪盘Fingerbowl洗手盅酒店餐厅英语（二）Cutlery刀叉餐具Tableknife餐刀Carvingknife切肉用的餐刀Fishknife切鱼刀Butterknife黄油刀Fruitknife水果刀Cakeknife切蛋糕刀酒店餐厅英语（三）Fork叉子Dessertfork点心叉Soupladle汤勺（长把）Soupspoon汤匙Dessertspoon点心匙Coffeespoon咖啡勺Teaspoon茶勺Breadbasket面包篮酒店餐厅英语（四）Sugarbowl糖罐Milkjug奶罐Buttercontainer黄油罐Butterdish黄油盘Cruststand调味品架Crust酱油醋瓶Pepperbox胡椒面盒Pepperbottle胡椒面瓶餐具:酒店餐厅英语（五）coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾ablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐酒店餐厅英语（六）dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙酒店餐厅英语（七）knife餐刀cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签酒店餐厅英语（八）盘Plates餐盘Plate椭圆形盘ovalplatter 蔬菜盘vegetabledish 色拉盘saladplate调味盘relishdish甜点盘dessertplate 水果盘fruitplate垫盘serviceplate托盘tray酒店餐厅英语（九）碗Bowls饭碗ricebowl汤碗soupbowl甜食碗dessertbowl 色拉碗saladbowl瓷碗porcelainbowl搪瓷碗enamelbowl（二）酒店客房英语酒店房态英语（一）1、VC（Vacant Clean ）空房2、VD（Vacant Dirty）走客房3、OD（Occupied Dirty）未做住客4、OC（occupied clean）已做住客5、O.O.O (Out Of Order)待修房6、ECO (Estemated Check Out)预计退房7、NS（No Smoking）无烟房8、S/O (Slept Out)外睡房9、D/L (Double Lock)双锁房酒店房态英语（二）10、DND (Do Not Disturb)请勿打扰11、MUR(Make Up Room)请即打扫12、RS (Refuse Service)拒绝服务13、N/B (No Baggage)无行李14、L/B (Light Baggage)少行李15、VIP（Very Important People）重要客人16、LSG(Long Staying Guest)长住客17、C/O (Check Out) 结帐18、C/I (Check In)入住标准双人间（ST）标准单人间（SK）豪华双人间（DT）豪华单人间（DK)商务套房（JS）1.酒店客房英语---不要太顾及文法针对情况应对作答俗语说“熟能生巧”只要多听多讲多练习，自然能说得很流利。
酒店英语知识点总结
酒店英语知识点总结1. 预订和入住- 预订房间：make a reservation/book a room- 确认预订：confirm the reservation- 入住登记：check in- 退房：check out- 订房确认单：booking confirmation- 订金：deposit- 房卡：room key- 赠送的服务：complimentary services- 免费WiFi：free Wifi- 预付款：pre-payment- 房型选择：room selection2. 服务设施- 酒店大堂：hotel lobby- 行李服务：luggage service- 24小时前台服务：24-hour front desk service- 自助餐厅：buffet restaurant- 酒吧：bar- 中餐厅：Chinese restaurant- 游泳池：swimming pool- 按摩服务：massage service- 健身房：fitness center- 会议室：conference room- 商务中心：business center- 免费停车：free parking- 室外花园：outdoor garden- 游乐场：playground3.客房设施- 标准房间：standard room- 套房：suite- 单人间：single room- 双人间：double room- 电视：television- 免费饮料：complimentary drinks- 迷你吧：mini bar- 室内取暖/空调：room heating/air conditioning- 私人浴室：private bathroom- 免费洗漱用品：complimentary toiletries- 24小时客房服务：24-hour room service- 免费报纸：free newspaper- 公共电脑/打印服务：public computer/printing service - 浴袍和拖鞋：bathrobe and slippers4.用餐- 房间送餐：room service- 自助早餐：buffet breakfast- 午餐：lunch- 晚餐：dinner- 点菜：à la carte- 自助餐：buffet- 酒水：beverages- 特色菜肴：signature dishes- 饮食偏好：dietary preferences- 预订餐厅：book a table5.支付和结算- 结账：settle the bill- 支付方式：payment method- 现金支付：cash payment- 信用卡支付：credit card payment- 预付/押金：pre-pay/deposit- 发票：invoice- 账单：bill- 结算方式：settlement method- 优惠活动：promotion6.沟通与投诉- 表达需求：communicate needs- 投诉服务不满：complain about unsatisfactory service - 申请更换房间：request for a room change- 解决问题：resolve issues- 语言沟通：language communication- 翻译服务：translation service- 客户关怀：customer care- 满意度调查：satisfaction survey7.礼仪与礼貌- 接待礼仪：reception etiquette- 礼貌用语：polite phrases- 尊重个人隐私：respect personal privacy- 解决纠纷：resolve disputes- 提供帮助：offer assistance- 眼神交流：eye contact- 礼貌态度：polite attitude- 礼貌行为：polite behavior以上是酒店英语知识点的总结，希望对您有所帮助。
最全酒店英语汇(前厅、客房、餐饮)
酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头住宿登记常用over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照 in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫 in advance) 预付Embassy 大使馆Consulate 领事馆 soon as possible）尽早payment on departure) 离店时现付not arrive) 客人未到individual traveler) 外国散客of order) 次序颠倒night only) 只住一夜operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针copier 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case; toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期 express train 快车slow train 慢车 compartment 包房dining car 餐车 passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座（卧） soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市 class of service 等级BW(biweekly) 隔周飞行 Dep (departure) 起飞Arr (arrival) 到达 FLT/N (flight number) 航班号night service 夜航 single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价 cancellation fee 取消费excess baggage 超重行李 airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车 special express(train) 特快列车freight car, goods wagon 货车厢 berth (upper\middle\l ower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/ (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工plumber 水电维修工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthritis 关节痛back ache dislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤Squid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（ his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天文档来源为:从网络收集整理.word 版本可编辑.欢迎下载支持.11文档收集于互联网，如有不妥请联系删除. R AND R （rest and relaxation ） 放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency 阁下(对总统，总理，外长，部长，大、公使和显要人物的 尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼） His Royal Highness 亲王殿下（对太子和直系王族的尊称） Honorable 对英联邦系统常用于部长，大臣和议员的称呼 Maung 貌（男人一般谦虚的自称） Respected and beloved （特别）敬爱的 Respected and dear 敬爱的 Samdech 亲王（柬埔寨称呼） Thakin 德钦（主人的意思） Their Majesties King XX and the Queen 对国王和王后的称呼 Tu 。
酒店业常用英语
酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。
2. How many people are there in your group? 您的团队有多少人？3. Would you like to make a reservation? 您想预订房间吗？4. We have a double room available for you. 我们有一间双人房可供您使用。
5. Here is your room key. 这是您的房间钥匙。
6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？7. Please let us know if you need anything else. 如果您需要其他任何东西，请告诉我们。
二、客房服务英语1. Good morning, is there anything else you need? 早上好，您还需要其他东西吗？2. Would you like a wake-up call? 您想要叫醒服务吗？3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。
4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题，请告诉我们。
5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。
三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗？2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐？3. Here is the menu. 您看菜单。
酒店常用英语
酒店常用英语酒店常用英语汇总1、Good morning(afternoon , evening) , sir(madam) 早上（下午、晚上）好，先生（夫人），酒店常用英语。
2、How do you do?您好！（初次见面）Glad to meet you .很高兴见到您。
3、How are you?您好吗？Fine , Thanks . And you ?很好，谢谢。
您好吗？4、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
（客人离店时）7、Have a good time!祝您过得愉快！电话用语：8、**hotel , front desk . Can I help you?**饭店，前厅。
您找谁？9、Sorry , I’ve dialed the wrong number .对不起，我拨错号了。
10、May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。
11、Sorry , he is not in at the moment .对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？祝贺语：13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快乐！18、Wish you every success!祝您成功！答谢和答应语:19、Thank you (very much) .谢谢您（非常感谢），其它英语《酒店常用英语》。
实用酒店常用英语词汇
实用酒店常用英语词汇大全information desklobby lounge大堂吧问讯处reception officeexecutive lounge行政酒廊接待室hotel registercellar地窖旅客登记簿registration formbroom closet杂物室登记表newsstandroom number房间号码售报处postal serviceroom key房间钥匙邮局效劳处shopsuite一套房间小卖部barsingle room单人房间酒吧间loungedouble room双人房间休息厅roof gardensitting-room, living-room起居室屋顶花园billiard-roomlock锁球房dining-room, dining halldoor knob; Door handle门把餐厅door knocker门环cloak-room行李房 / 存衣处basementsafety door hook平安钩地下室boutiquesofa, settee长沙发精品商场sectional sofa拼合沙发spring弹簧easy chair安乐椅desk书桌armchair扶手椅bookcase书橱wicker chair藤椅bookshelf书架folding chair叠椅cabinet橱柜swivel chair转椅wardrobe衣柜rocking chair摇椅round table圆桌stool凳子writing desk写字台bench条凳drawer抽屉tea table; end table茶几luggage rack行李架tea trolley活动茶几dresser mirror梳妆镜night table/stand床头柜built-in wardrobe, closet壁橱hanger挂钩chest of drawers五斗橱wall plate壁上挂盘screen屏风Chinese painting国画hat rack帽架elevator, lift电梯rug小地毯carpet大地毯quilt被子floor楼层，地板blanket毯子carpentry(总称 ) 木器sheet床单bedclothes床上用品bedspread床罩folding bed折叠床cotton terry blanket毛巾被sofa bed沙发床pillow枕头single bed单人床pillowcase枕套double bed双人床bedding被褥twin beds成对床toilet roll, toilet paper卫生纸cot小孩床perfume香水camp bed行军床toilet tissue卫生纸bed frame床架good-night towel晚安巾mattress床垫towel rail, towel rack毛巾架bed pad床软垫towel毛巾cushion靠垫，垫子 / 床垫face towel面巾mat席bath towel浴巾bathrobe浴袍tooth brush牙刷evening gown睡袍bathroom浴室lady ’s sanitary女士卫生袋bath tub浴盆shower cap淋浴帽tap; faucet水龙头nail file指甲挫shower nozzle喷头razor剃须刀shower bath, shower淋浴comb梳子dressing table梳妆台bath foam沐浴露mirror镜子cosmetics化装品washbasin洗脸盆detergent清洁剂toilet, lavatory, washroom卫生间clothes-line晾衣绳water closet, W.C.厕所；抽水马桶sponge海绵toilet pot; toilet bowl马桶soap香皂men's room男盥洗室soap dish皂托ladies' room女盥洗室tooth paste牙膏plunger橡皮塞子tooth powder牙粉toilet water tank cover马桶水箱盖toilet board马桶坐板rubbish bin垃极桶toilet seat马桶盖waste-paper basket废纸篓Vase花瓶air-conditioned有空调设备的bathroom scales浴室称radiator暖气片bath mat花洒浴室防滑垫central heating暖气running water自来水ashtray烟灰碟transom, transom window气窗smoking set烟具curtain窗帘match火柴drapes挂帘electric fan电扇balcony阳台chandelier, pendant lamp吊灯sash window上下开关窗swag lamp; pendant light吊灯shutters百叶窗socket; bulb holder灯口Venetian blind百叶窗帘fluorescent lamp日光灯shower curtain and rod淋浴帘和架desk lamp台灯lace curtain挑花窗帘bedside lamp床头灯windowsill窗台floor/standard lamp落地灯wall lamp壁灯lampshade/smoke bell灯罩 / 烟罩bulb holder灯头bulb灯泡screw-type bulb罗口灯泡bayonet-type bulb卡口灯泡frosted bulb磨砂灯泡opal bulb, opaque bulb乳白灯泡switch开关socket插座electric humidifier湿度调节器plug插头night stand lamp床头柜灯dresser lamp梳妆灯ceiling lamp天花板吊灯end table lamp茶几灯fuse wire保险丝refrigerator电冰箱temperature adjuster气温调节制panel床头柜电钮板door-mat门前的擦鞋棕垫mosquito incense蚊香electric kettle电热水壶ball pen原珠笔wall covering墙纸TV remove control电视摇控器remote control holder摇控架Two-pin socket两相插座Three-pin socket三相插座transformer变压器shower head淋浴喷头rotary floor scrubber洗地机wet vacuums吸水机thermometer温度计thermos热水瓶video cassette recorder录像机electric iron电熨斗tie领带iron board熨斗板mend修补trousers press电热熨裤机stitch补缀rubber glovers防护手套sewing kit针线包fire escape plan走火图manager经理gas mask防毒面具attendant效劳员voltage电压desk clerk值班效劳员laundry bag洗衣袋waiter〔餐厅〕效劳员cloth brush衣刷waitress〔餐厅〕女效劳员peg, hook衣钩rent租金hanger; clothes hanger衣架bill账单hat rack衣帽架Management经营、管理shoe polishing擦鞋效劳market price市价shine paper擦鞋纸cashier's desk兑换处shoe lifter/shoehorn鞋拔coin硬币stain污迹check-out time退房时间underpants内裤voucher证件sweater毛衣price list价目表woolen fabrics毛料织品check, cheque支票sign() 字interest利息form表格reservationreception desk接待tip小reservation deskluggage office行李房⋯per thousand千分之⋯spare(形)多余的postpone() 延期cancel() 取消traveler’s cheque旅行支票pay() 付款fill() 填写administration管理、noteregistration desk入宿登lobby大identification card身份rate of exchange率conversion rate算率charge() 收billchange moneyprocedure手、程序information deskluggage label行李overbooking超房⋯per cent百分之⋯accounting deskcash() keep() 保存、保存escalator自楼梯ground floor(英) 底，层，一楼bank draft汇票first floor(英 ) 二楼， ( 美) 一楼accept(动) 接受second floor(英 ) 三楼， ( 美) 二楼fill in the form填表reasonable(形) 合理的procedure fee/handling charge 手续费cold and hot watertaps Tea cup茶杯冷热自来水龙头Water cup水杯Ice tong冰夹Wine cup酒杯Spoon咖啡匙Tooth cup漱口杯Bed skirt床裙Glass ashtray玻璃烟缸Hair dryer电吹风Porcelain ashtray瓷质烟缸Shoe basket鞋篓Telephone机Scissors剪刀Soap dish皂碟Clock闹钟Cotton ball bottle棉球瓶Silk quilt云丝被Coffee dish咖啡碟Desk dish台盆Eiderdown羽绒被Pants hanger裤衣架Water kettle电热水壶Tea plate茶盘Bath salt bottle浴盐瓶Washcloth plate面巾纸盒Cloth brush衣刷Laundry basket送衣篓Ice bucket小冰桶Towel basket毛巾篓Mechanism health scale 机械健康称Depend pillow靠枕芯 A things plate消耗品盒Suit hanger西装衣架Downy pillow case羽绒枕芯住宿登记常用Telephone directory号码簿Charger充电器Depend pillow case靠枕套Umbrella雨伞Patch board多功能插座Washing liquid bottle洗手液瓶Clothes hanger普通衣架Suit shelf立式西装架Silk hanger绸衣架Flashlight应急电筒Bathtub浴缸Note-paper folder便笺夹Commode恭桶Bath robe浴泡centralair-conditioning systemService directory中央空调系统效劳指南Hanger type telephonesprinkle-nozzle,(shower)nozzle 挂式机喷头master folio旅行社代号Guarantee保证over-booking超额预订waiting list候补名单Occupancy开房率room rate房价Forecast预报special rate特价Expected预计rack rate对外价Arrival到达net rate净价Departure离开record记录Carrier交通工具surcharge效劳费method of payment付款方式prepaid预付status情况government tax政府税firm/company公司group团队treatment待遇advance deposit押金room type房间种类booking订房agent代理amendment更改package小包价vacancy空房pick up接机cooperate合作available可售房间hotel representative酒店代表cancellation取消shuttle bus穿梭巴士guest history客人资料transportation运输remar备注contract rate合同价delay延误late check out延迟退房black list黑名单up-selling推销高价房registration form登记表room status房态no-smoking floor非吸烟楼层commission佣金adjoining room相邻房room assignment房间分配connecting room连通房rooming list分房名单extra bed加床safety deposit box保险箱rollaway bed折叠床night audit夜核voucher入住凭据skipper逃帐者stay over续住low/should/peak season淡/ 平/ 旺季discount折扣post card明信片nationality国籍sight-seeing观光permanent address永久地址city tour市内游credit card信用卡object of stay停留事由signature签名zip codevalid有效的souvenir纪念品house use内部使用minimum charge最低消费day use半天租房rate sheets/tariff价目表high risk欠帐多的客人Service passport公务护照COMP(complimentary)免费P.I.A.(pay in cash)已预付Identification card身份证Authorization预授权Business travel公务旅行Visa签证Private travel私人旅行Exit visa出境签证Transit visa过境签证Health certificate健康证书Residence visa居留签证On duty值班Travel permit旅行证Off duty下班Entry visa入境签证 C.I.A.(cash in advance)预付Yellow book黄皮书Embassy大使馆Quarantine检疫Consulate领事馆A.S.A.P. 〔as soon as possible 〕尽早C.O.D.(cash payment on departure)离店时现付D.N.A.(do not arrive)客人未到F.I.T.(foreignindividua travele)外国散客O.O.O.(out of order)次序颠倒O.N.O.(one night only)只住一夜S.O.P.(standard operation produce)标准办理手续Letter of introduction; letter of recommendation介绍信Inoculation against (cholera, typhoid, paratyphoid)预防〔霍乱、伤寒、副伤寒〕Go through the procedure (formalities)办手续Passport diplomatic passport外交护照Vaccination certificate种痘证书Quarantine station (office)检疫站Visa section of public security bureau公安局签证科Foreign affairs police外事警办公用品typewriter打字机typing paper打字纸carbon paper复写纸stationery文具用品thermo-paper热敏纸letter paper信笺envelope信封memo pad便条薄note book记事本log book交班薄paper clip曲别针duplioating machine复印机safety-pin平安别针photocopying影印机printing/printer打印 / 打印机soft disk软盘telecommunication电信business/visit card名片hard disk硬盘stapler钉书机scotch tape透明胶conference room会议室secretarial service秘书效劳brochure/booklet小册子translation翻译equipment rental设备出租slide幻灯片binding装订overhead projector投影仪newspaper rod报纸夹internet互联网daily sales report营业日报表website网站rate of room occupancy住房率remotion memorizer移动存储器room reservation forecast订房预测〔分析〕room reservation report订房报告表行李部常用词汇bell service行李房trunk dock行李装卸处luggage store-room行李存放处baggage cart行李车label ; tab行李标签hotel sticker酒店标签small baggage (luggage)小行李hand bag; grip sack手提包brief case公事包package包裹traveling bag旅行袋small trunk小箱子suit-case手提箱suit bag衣服袋cosmetic case;toilet case梳妆小提箱carton纸盒cardboard box硬纸盒 ( 箱)shoulder bag背囊 ( 旅行背袋 )personal articles自用物品CAUTION小心contraband违禁物品HANDLE WITH CARE小心轻放unaccompanied luggage不随行物品GLASS(WITH CARE)小心玻璃NO BUMPING; NO SHOOT切勿投掷LIQUID液体物品NO NOT DROP切勿坠落INFLAMMABLE ERISHABLE易燃物品NO NOT CRUSH切勿压挤CORROSIVES易腐物品USE NO HOOKS勿用手钩EXPLOSIVES爆炸物品FRAGILE易碎物品strap already broken〔束〕带已断POISON毒品rope already broken绳已断KEEP DRY勿受潮already baled已打包KEEP UPRIGHT勿倒置ordinary mail平信DON’T TURN UPSIDE DOWN 切勿倒倾express telegram加快电报break to pieces敲碎special dispatch专电crush压碎smash击碎registered fee挂号邮资breakage破损物postcard明信片already strapped已捆扎accompanied luggage; personal luggage随身行李registered luggage; transported luggage托运行李预订机、车票days班期express train快车slow train慢车compartment包房dining car餐车passenger train客车luggage van行李车regular train普通列车hard seat(berth)硬座〔卧〕soft seat( berth)软座〔卧〕sleeper; Sleeping car卧车delay by two hours晚点二小时porterage搬运费departure city出发城市arrival city到达城市class of service等级BW(biweekly)隔周飞行Dep (departure)起飞Arr (arrival)到达FLT/N (flight number)航班号night service夜航single ticket单程票return ticket来回票domestic fare国内票价international fare国际票价ticket validity客票有效期children fare儿童票价cancellation fee取消费excess baggage超重行李airport fee机场费no-show charge误机费air-line航空公司number of stopover中途经停站数free baggage allowance免费行李non-stop flight中途不着陆飞行no refund will be granted不予退款through express(train)直达列车special express(train)特快列车freight car, goods wagon货车厢berth middle\lower)卧铺〔上、中、下〕occupying a separate seat单独占一座位reconfirmation of reservation定座再确认must travel in the company of an adult passenger需有成人陪伴同行civil aviation administration of china(CAAC)中国民用航空局总机〔 OPERATOR〕hold the line勿挂线extension number分机号area code区号telephonecountry code国家代码collect call对方付款put through转local call /city call市话hang up挂线long distance call长途wake up call/morning call叫醒效劳can't hear somebody?听不见telephone directory簿can't get through?打不通inland telegram国内电报central exchange总局switchboard交换台The connection is bad.?听不清operator员house phone内部special line专线receiver听筒dial a number?拨号码telephone number号码hold the line?别挂replace the phone?挂上can't put somebody through?接不通Line, please.?请接外线ordinary telegram普通The line is busy(engaged) ?占线call somebody up?打给某人IDD(international direct dialing)国际直拔DDD(domestic direct dialing)国内直拔operator/switch board/p.b.x. (private branch exchange)总机节日Valentine ’s day情人节National day国庆节New year ’s day元旦Thanksgiving day感恩节Spring festival春节Christmas eve平安夜The lantern festival元宵节Christmas圣诞节Easter复活节Labour ’s day劳动节Mid-noonday中秋节April fool ’s day愚人节水果guava番石榴strawberry草莓longan龙眼lotus roots莲藕pomelo柚apple苹果watermelon西瓜mango芒果honey-melon蜜瓜plum梅子date枣子grapefruit西柚papaya木瓜pineapple菠萝cherry樱桃banana香蕉pear梨lyche荔枝grape葡萄coconut椰子peach桃子部门General Manager ’s Office总经理办公室director of executive office行政办主任restaurant &kitchen coordinator餐厅划菜员(F/O) Front Office前台Purchasing D.采购部Training D.培训部Recreation D.康乐部(F/B) Food and Beverage D.餐饮部(ENG) Engineering D.工程部(HSKP)Housekeeping客房部(SEC)Security D.保安部Human Resources D.人力资源部head chef厨师长Public Relations D.公关部cook炉灶厨师Sales D.销售部butcher切配厨师Shopping Arcade商场cold kitchen cook冷盘配菜员Financial D.财务部chef西餐厨师Staff Canteen员工食堂bartender酒吧调酒师Laundry Dep.洗衣房baker面包房操作工general manager总经理pastry cook点心工executive office行政办steward餐具管事executive secretary行政办秘书dishwasher洗碟工mail clerk收发员grill chef厨房烧烤工bell captain行李主管food hygiene食品检验员chief operator总机主管senior supervisor资深主管information clerk问讯floor butler客房楼面值班员restaurant supervisor餐厅主管recreation center康乐中心hostess餐厅应接员gymnasium attendant康乐效劳员restaurant captain餐厅开单员sauna attendant桑拿效劳员kitchen waiter传菜员swimming pool attendant游泳池效劳员executive chef行政总厨beautician美容员barber/hair dresser理发员payroll master劳资员masseur masseuse按摩员personnel assistant人事员presser熨烫工trainer培训员washer洗涤工staff canteen supervisor员工食堂主管delivery boy/mail客衣收发员chief security officer保卫部经理sales clerk销售员security office保卫员financial controller财务经理director of fire center消防中心主任chief accountant财务主管fireman消防员accounting clerk总帐报表员guard门卫payable/receivable clerk往来结算员patroller巡逻员property control财产核算员chief engineer工程部经理cost control工资核算员mechanician机修工purchasing manager采购经理air-conditioning man空调工food storeroom supervisor食品采保主管lift man电梯工food buyer食品采购员boilerman锅炉工food receiver食品验收员key keeper钥匙工fresh food store-man海鲜保管员plumber水电维修工dry food store-man食品干货保管员carpetman地毯墙纸工季节、月份、星期Spring春天February二月Summer夏天March三月Autuner秋天April四月Winter冬天May五月Monday星期一June六月Tuesday星期二July七月Wednesday星期三August八月Thursday星期四September九月Friday星期五October十月Saturday星期六November十一月Sunday星期天December十二月January一月常见病症flu(influenza)流行感冒acupuncture针灸a shot of打一针alcohol酒精a touch of flu有些染上流行感冒anaesthetic麻醉剂absorbent cotton药棉Appendicitis阑尾炎blood transfusion输血ache酸痛bowel movements〔stool〕大便asphyxiated窒息complications并发症body temperature体温constipation便秘choking憋气corpuscle〔red/whit〕血球cold fits阵冷diarrhoea泻肚convulsions痉挛digestive system消化系统dizzy, vertigo眩晕disinfectant消毒剂dull pain隐痛glucose葡萄糖fever发热inoculation预防注射hacking cough不断干咳intravenous injection静脉注射hawking咳痰intra-muscular injection肌肉注射hunger缺氧sulfadiaine消炎片inertia无力mercurochrome红药水itching痒patent medicine pills成药丸inflammation充血retch恶心loss of appetite食欲不振twinge阵痛obstruction阻塞allergic医 ] 过敏的 ,患过敏症的paralysis麻痹abscess脓肿running nose流鼻涕sharp pain剧痛stomach trouble胃病shock休克eczema湿疹sore一碰就痛dermatosis皮肤病stomach-ache胃痛arthralgia关节痛suffocation堵闷back achedislocation腰疼twitching发炎fracture骨折anemia贫血disintegration of bones骨裂cardiogram心电图arthritis关节炎cerebral commotion脑震荡alcoholism酒精中毒cramps抽筋food poisoning食物中毒vomit呕吐contraceptive避孕药alergosis过敏症asthma哮喘doctor ’s order医嘱bronchitis支气管炎dose用量insomnia失眠infectious传染性pink eye红眼，火眼unire小便long-sightedness远视nausea恶心short-sightedness近视unconscious不省人事squint斜视artery动脉heart-stroke中暑anti-epidemic clinic防疫站tuberculosis hospital结核医院denta hospital牙科医院in-patient department住院部Hospital of Chinese medicine中医医院isolation ward隔离病房Infectious disease hospital传染病院lying-in room产房Institute of oncology肿瘤研究院observation ward观察病房maternitas产科医院Chinese academy of medical sciencespecial hospital中国医学科学院专科医院中国小吃英文表达中式早点馒头Clay oven rolls Steamed sandwich 烧饼割包Fried bread stick Rice and vegetable roll 油条饭团Fried leek dumplings Egg cakes 韭菜盒蛋饼Boiled dumplings preserved egg 水饺皮蛋Steamed dumplings Salted duck egg 蒸饺咸鸭蛋Steamed buns Soybean milk豆浆Sesame paste noodles麻酱面饭类Duck with noodles Rice porridge鸭肉面稀饭Eel noodles Plain white rice鳝鱼面白饭Seafood noodles Glutinous oil rice乌龙面油饭Oyster thin noodles Glutinous rice牡蛎细面糯米饭Flat noodles Braised pork rice板条卤肉饭Rice noodles Fried ricewith egg米粉蛋炒饭Fried rice noodles Sweet potato congee炒米粉地瓜粥面类Green bean noodle 冬粉Wonton&noodles汤类馄饨面Fish ball soup Sliced noodles鱼丸汤刀削面Meat ball soup Spicy hot noodles贡丸汤Egg & vegetable soup糖葫芦蛋花汤Longevity Peaches Clams soup长寿桃蛤蜊汤Glutinous rice sesame balls Oyster soup芝麻球牡蛎汤Hemp flowers Seaweed soup麻花紫菜汤Horse hooves Sweet&sour soup双胞胎酸辣汤冰类Wonton soupMein mein ice 馄饨汤绵绵冰Pork intestine soupOatmeal ice 猪肠汤麦角冰Pork thick soupSweet potato ice 肉羹汤地瓜冰鱿鱼汤Squid soupRedbean with milk ice红Squid thick soup豆牛奶冰花枝羹Eight treasures ice甜点八宝冰Vegetarian gelatin Tofu pudding 爱玉豆花Sugar cane juice Chicken rolls 甘蔗汁蛋卷Plum juice Salty rice pudding 酸梅汁碗糕Star fruit juice Rice tube pudding 杨桃汁筒仔米糕Herb juice Red bean cake 青草茶红豆糕点心Bean paste cake绿豆糕Oyster omelet牡蛎煎Glutinous rice cakes糯米糕Stinky tofu(Smelly tofu)臭豆腐Fried white radish patty萝卜糕Oily bean curd油豆腐Taro cake芋头糕Spicy hot bean curd麻辣豆腐Taiwanese Meatballs肉圆Prawn cracker虾片Pyramid dumplings水晶饺Shrimp balls虾球Rice-meat dumplings肉丸Spring rolls春卷Dried tofu豆干Betel nut榔其他Hot pot Angelica duck火当Pork , pickled mustard green noodles榨菜肉面外交用或常用写H．E．(his excellency)下P．P．C．〔 pour prender conge〕辞行H．M．〔 his majesty〕陛下P．R．〔 pour remercier〕H．R．H．〔 his royal highness〕殿下Begum夫人〔印巴称呼〕P．C．〔 pour condolence 〕吊唁BO⋯波〔高官尊称〕P．F．〔 pour feliciter〕P．P．〔 pour presenter〕介H．I ．M．(his imperial majesty)皇帝陛下R．S．V．P．〔repondez s ’il vous plait〕候复ASAP〔as soon as possible〕尽快FYI〔for your information〕此通知IRC〔internet relay chat〕网上聊天R AND R〔 rest and relaxation〕放松休息Burmese styles甸称呼His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness殿下〔对亲王，王子，公主等到的称呼〕His Royal Highness亲王殿下〔对太子和直系王族的尊称〕Honorable对英联邦系统常用于部长，大臣和议员的称呼Maung貌〔男人一般谦虚的自称〕Respected and beloved〔特别〕敬爱的Respected and dear敬爱的Samdech亲王〔柬埔寨称呼〕Thakin德钦〔主人的意思〕Their Majesties King XX and the Queen对国王和王后的称呼Tu。
酒店英语词汇大全
酒店英语词汇大全酒店英语是旅游业和酒店管理中必须掌握的一项技能，无论是酒店工作人员还是游客，都需要掌握一些基本的酒店英语词汇。
下面是一些酒店英语词汇的例子。
房间•Room（房间）•Suite（套房）•Single room（单人房间）•Double room（双人房间）•Twin room（双床房间）•Queen-size bed（大床）•King-size bed（特大床）•Extra bed（加床）•Pillow（枕头）•Bedding（床上用品）•Wardrobe（衣柜）•Hanger（衣架）•Desk（写字台）•Chair（椅子）•Lamp（台灯）•Telephone（电话）•Television（电视机）•Remote control（遥控器）•Air conditioning（空调）酒店服务•Reception（前台）•Receptionist（前台服务员）•Lobby（大厅）•Concierge（门房）•Housekeeping（客房服务）•Room service（客房送餐服务）•Bellboy（行李员）•Porter（门童）•Doorman（门卫）•Reservation（预订）•Check-in（入住）•Check-out（退房）•Key card（房卡）•Safe（保险箱）•Elevator（电梯）酒店设施•Restaurant（餐厅）•Bar（酒吧）•Swimming pool（游泳池）•Fitness center（健身房）•Massage（按摩）•Spa（水疗）•Sauna（桑拿）•Hot tub（热水浴缸）•Business center（商务中心）•Conference room（会议室）管理•Manager（经理）•Staff（工作人员）•Employee（员工）•Shift（班次）•Schedule（日程）•Training（培训）•Evaluation（评估）•Complaint（投诉）•Solution（解决方案）•Policy（政策）常用表达•Can I help you?（您需要帮忙吗？）•What’s your room number?（您的房间号码是多少？）•What’s the Wi-Fi password?（Wi-Fi密码是什么？）•Could you bring some extra towels?（请帮忙送些毛巾好吗？）•Is there a wake-up call service?（酒店有叫醒服务吗？）•I want to check out.（我要退房。
酒店宾馆常用英语口语900句(完整版)
问候客人1.Good morning，sir. 早上好，先生。
2.Good afternoon，madam. 中午好，太太。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Welcome you back，sir. 欢迎您回来，先生。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Good night and pleasant dreams. 晚安，祝您做个好梦。
酒店基础英语资料汇总
酒店基础英语酒店基础英语（一）1、您好。
How do you do.2、您好吗？How are you?3、见到您真高兴。
Nice to meet you.4、早上（下午、晚上）好。
Good morning, (afternoon, evening).酒店基础英语-欢迎语 Welcomes5、欢迎光临** 宾馆。
Welcome to ** hotel.6、欢迎入住我们酒店。
Welcome to stay in our hotel.7、欢迎您来这里用餐。
Welcome to have your meals here.8、希望您住店愉快。
Hope you ’ ll enjoy your staying here.9、欢迎您到我们餐厅来。
Welcome to our restaurant.酒店基础英语（二）酒店基础英语-答谢语Thanks10、非常感谢。
Thank you very much.11、感谢您的到来。
Thanks for your coming.12、多谢。
Thanks a lot.13、您太客气了。
It ’ s very kind of you.14、您的心地真好。
Thank you for your kindness.15、感谢您的建议。
Thank you for your suggestion.16、感谢您的合作。
Thank you for your cooperation.17、感谢您入住我们酒店。
Thank you for staying our hotel.18、感谢您的夸奖。
Thank you for your praise.19、我真不知道要怎样感谢您才好。
I don ’ t know how I can thank you enough.20、我真是感谢您。
I do appreciate your help.21、花费您宝贵的时间了。
I appreciate your precious time.22、一点也不。
酒店常用英语汇总
酒店常用英语汇总一、预订酒店（Booking a Hotel）1.1 询问房间情况（Inquiring about Room Avlability）•Do you have any rooms avlable?•Is there a vacancy at your hotel?•What types of rooms do you have?•How much is a single/double room?1.2 询问价格和付款方式（Inquiring about Prices and Payment Methods）•How much does it cost per night?•Does the price include breakfast?•Are there any additional charges?•Do you accept credit cards?•Can I pay in cash?1.3 进行预订（Making a Reservation）•I would like to make a reservation.•I’d like to book a room for two nights.•Can I reserve a room for next week?•Is it possible to secure the reservation with a credit card?•Could you please send me a confirmation eml?二、办理入住手续（Checking In）2.1 预订确认（Confirming the Reservation）•I have a reservation under the name of [Your Name].•Could you please check if everything is in order?•I made a reservation for a single room.2.2 提供个人信息（Providing Personal Information）•Here is my passport/ID card.•I need to fill out a registration form.•Can I have a non-smoking room, please?•I prefer a room with a view.2.3 询问酒店设施（Inquiring about Hotel Facilities）•What time is breakfast served?•Is there a gym/pool in the hotel?•Can I use the Wi-Fi in my room?•Do you provide rport shuttle service?三、房间服务（Room Service）3.1 请求房间清洁服务（Requesting Room Cleaning Service）•Could you please clean my room?•Is it possible to have my room cleaned now?•I’d like fresh towels, please.3.2 请求额外的床上用品（Requesting Extra Bedding）•Can I have an extra pillow/blanket?•I need an extra set of towels.•May I have another duvet, please?3.3 呼叫前台（Calling the Reception）•Could you please connect me to the front desk?•I have a problem with the r conditioning in my room.•The TV in my room is not working.四、结账和退房（Checking Out）4.1 结账（Settling the Bill）•I would like to check out.•How much do I owe?•Can I pay in a different currency?•Could you please provide an itemized bill?4.2 验证房间状况（Verifying the Room Condition）•Could you please check the room to make sure everything is in order?•I didn’t consume anything from t he mini-bar.•There are no damages in the room.4.3 存放行李（Storing Luggage）•Can I leave my luggage here after checking out?•Is there a luggage storage service?•How long can you keep my luggage?以上为酒店常用英语汇总，涵盖了预订酒店、办理入住手续、房间服务以及结账和退房等方面的表达。
酒店行业中常用的专业英语词汇
酒店行业中常用的专业英语词汇I. 客房和设施A. 房间类型1. 标准间1)Standard Room - 标准间2)Single Room - 单人间3)Double Room - 双人间4)Twin Room - 双床间5)Queen Room - 大床间（通常指一张较大的床）6)King Room - 大床间（通常指一张特大号床）7)Room Amenities - 房间设施8)Bedding - 床上用品9)Ensuite Bathroom - 套间浴室10)Air Conditioning - 空调11)Heating - 暖气12)Television - 电视13)Mini Fridge - 小冰箱14)Desk - 书桌15)Chair - 椅子16)Wardrobe - 衣柜17)Luggage Rack - 行李架18)Room Service - 客房服务19)Housekeeping - 客房服务20)Wi-Fi Access - Wi-Fi接入2. 豪华间1)Luxury Room - 豪华间2)Deluxe Room - 豪华间3)Premium Room - 高级豪华间4)Executive Room - 行政豪华间5)Superior Room - 高级豪华间6)Luxury Suite - 豪华套房7)Executive Suite - 行政套房8)Presidential Suite - 总统套房9)Penthouse Suite - 阁楼套房10)Royal Suite - 皇家套房11)Grand Suite - 大套房12)Exclusive Suite - 独享套房13)Signature Suite - 特色套房14)Opulent Room - 奢华间15)Premier Room - 高级豪华间16)Luxury Room Amenities - 豪华间设施17)Luxury Room Features - 豪华间特色18)Luxury Room Decor - 豪华间装饰19)Luxury Room Service - 豪华间服务20)Luxury Room Experience - 豪华间体验3. 套房1)Suite - 套房2)Luxury Suite - 豪华套房3)Executive Suite - 行政套房4)Presidential Suite - 总统套房5)Penthouse Suite - 阁楼套房6)Royal Suite - 皇家套房7)Grand Suite - 大套房8)Junior Suite - 小型套房9)Family Suite - 家庭套房10)Duplex Suite - 复式套房11)Adjoining Suite - 相邻套房12)Connecting Suite - 连通套房13)Corner Suite - 角落套房14)Honeymoon Suite - 蜜月套房15)Signature Suite - 特色套房16)VIP Suite - VIP套房17)Exclusive Suite - 独享套房18)Spa Suite - 水疗套房19)Hospitality Suite - 欢迎套房20)Accessible Suite - 无障碍套房3. 单人间1)Single Room - 单人间2)Standard Single Room - 标准单人间3)Deluxe Single Room - 豪华单人间4)Superior Single Room - 高级单人间5)Executive Single Room - 行政单人间6)Premium Single Room - 高级单人间7)Single Occupancy - 单人入住8)Single Bed - 单人床9)Single Use - 单人使用10)Single Rate - 单人价11)Single Supplement - 单人附加费12)Single Room Reservation - 单人间预订13)Single Room Availability - 单人间可用性14)Single Room Request - 单人间要求15)Single Room Booking - 单人间预订16)Single Room Discount - 单人间折扣18)Single Room Configuration - 单人间布局19)Single Room Occupancy Rate - 单人间入住率20)Single Room Policy - 单人间政策4. 双人间1)Double Room - 双人间2)Twin Room - 双床间3)Queen Room - 大床间（通常指一张较大的床）4)King Room - 大床间（通常指一张特大号床）5)Standard Double Room - 标准双人间6)Deluxe Double Room - 豪华双人间7)Superior Double Room - 高级双人间8)Executive Double Room - 行政双人间9)Premium Double Room - 高级双人间10)Double Occupancy - 双人入住11)Double Bed - 双人床12)Double Use - 双人使用13)Double Rate - 双人价14)Double Supplement - 双人附加费15)Double Room Reservation - 双人间预订16)Double Room Availability - 双人间可用性18)Double Room Booking - 双人间预订19)Double Room Discount - 双人间折扣20)Double Room Amenities - 双人间设施B. 房间设施1. 床铺1)Bed - 床2)Single Bed - 单人床3)Double Bed - 双人床4)Twin Beds - 双床5)Queen Bed - 大床（通常指一张较大的床）6)King Bed - 大床（通常指一张特大号床）7)Bunk Bed - 双层床8)Trundle Bed - 拉床9)Murphy Bed - 墙床（可折叠收起的床）10)Sofa Bed - 沙发床11)Day Bed - 单人沙发床12)Futon Bed - 布团床（日式折叠床）13)Canopy Bed - 帷幔床14)Four-Poster Bed - 四柱床15)Platform Bed - 平台床16)Sleigh Bed - 雪橇床17)Adjustable Bed - 可调节床18)Hospital Bed - 医院床19)Cot - 小床（婴儿床）20)Air Mattress - 充气床垫2. 浴室1)Bathroom - 浴室2)Ensuite Bathroom - 套间浴室（即客房内部的私人浴室）3)Shower - 淋浴4)Bathtub - 浴缸5)Toilet - 厕所6)Sink - 洗手盆7)Mirror - 镜子8)Towel - 毛巾9)Toiletries - 洗浴用品10)Shampoo - 洗发水11)Conditioner - 护发素12)Body Wash - 沐浴露13)Soap - 香皂14)Toilet Paper - 厕纸15)Hair Dryer - 吹风机16)Bathrobe - 浴袍17)Slippers - 拖鞋18)Scale - 体重秤19)Bidet - 洗净器20)Towel Rack - 毛巾架3. 电视和娱乐设施1)Television (TV) - 电视2)Flat-Screen TV - 平板电视3)Smart TV - 智能电视4)Cable TV - 有线电视5)Satellite TV - 卫星电视6)Streaming Services - 流媒体服务7)Blu-ray Player - 蓝光播放机8)Gaming Console - 游戏机9)Video Games - 电子游戏10)Game Controller - 游戏手柄11)Board Games - 桌游12)Card Games - 纸牌游戏13)Books - 书籍14)Magazines - 杂志15)Music Player - 音乐播放器1)Air Conditioning (AC) - 空调2)Central Air Conditioning - 中央空调3)Room Air Conditioner - 房间空调4)HVAC System - 暖通空调系统5)Thermostat - 恒温器6)Cooling System - 冷却系统7)Heating, Ventilation, and Air Conditioning (HVAC) - 供暖、通风和空调系统8)Air Handler - 空气处理器9)Condenser Unit - 冷凝器单元10)Evaporator Coil - 蒸发器盘管11)Compressor - 压缩机12)Refrigerant - 制冷剂13)Ductwork - 风管系统14)Air Filter - 空气过滤器15)Ventilation Fan - 通风扇16)Air Duct - 风道17)Cooling Tower - 冷却塔18)Heat Pump - 热泵19)Chiller - 冷水机组20)Air Quality Control - 空气质量控制1)Heating - 暖气2)Central Heating - 中央供暖3)Room Heater - 房间加热器4)Radiator - 散热器5)Boiler - 锅炉6)Heat Pump - 热泵7)Baseboard Heater - 地板加热器8)Electric Heater - 电暖器9)Thermostat - 恒温器10)Heat Exchanger - 热交换器11)Furnace - 熔炉12)Hydronic Heating - 水暖供暖13)Underfloor Heating - 地暖14)Heat Vent - 暖气通风口15)Ductwork - 供暖管道16)Hot Water Radiator - 热水散热器17)Central Boiler System - 中央锅炉系统18)Gas Heater - 燃气加热器19)Heat Control System - 供暖控制系统20)Heat Recovery Ventilation (HRV) - 热回收通风C. 酒店设施1. 大堂1)Lobby - 大堂2)Reception Area - 接待区3)Front Desk - 前台4)Concierge Desk - 礼宾台5)Bell Desk - 行李服务台6)Check-in Counter - 办理入住手续柜台7)Check-out Counter - 办理退房手续柜台8)Guest Services - 客户服务9)Information Desk - 信息咨询台10)Waiting Area - 候客区11)Seating Area - 座位区12)Lobby Lounge - 大堂休息区13)Business Center - 商务中心14)Wi-Fi Zone - Wi-Fi 区域15)Meeting Point - 集合点16)Concierge Services - 礼宾服务17)Valet Service - 代客泊车服务18)Porter - 行李员19)Hotel Lobby Bar - 酒店大堂酒吧20)Decor - 装饰风格2. 接待处1)Front Desk - 前台2)Reception Desk - 接待处3)Check-in Counter - 办理入住手续柜台4)Check-out Counter - 办理退房手续柜台5)Guest Services Desk - 客户服务柜台6)Concierge Desk - 礼宾台7)Information Desk - 信息咨询台8)Reservation Desk - 预订台9)Guest Relations Desk - 客户关系柜台10)Key Card Issuance - 发卡处11)Bell Desk - 行李服务台12)Valet Desk - 代客泊车服务台13)Lost and Found - 失物招领处14)Business Center - 商务中心15)Tour Desk - 旅游咨询处16)Currency Exchange - 货币兑换处17)Complaints Desk - 投诉处18)Feedback Counter - 反馈柜台19)VIP Check-in Counter - VIP办理入住手续柜台20)Express Check-out - 快速退房服务3. 餐厅1)Restaurant - 餐厅2)Fine Dining Restaurant - 高级餐厅3)Casual Dining Restaurant - 休闲餐厅4)Buffet - 自助餐5)Café - 咖啡厅6)Bar - 酒吧7)Lounge - 休息厅8)Dining Area - 就餐区9)Private Dining Room - 私人包厢10)Outdoor Dining - 户外用餐11)Kitchen - 厨房12)Chef - 厨师13)Sous Chef - 副厨师14)Cook - 烹饪员15)Waiter/Waitress - 服务员16)Host/Hostess - 主持人/女主持人17)Menu - 菜单18)Wine List - 酒单19)Table Setting - 桌面布置1)Bar - 酒吧2)Lounge Bar - 休息厅酒吧3)Cocktail Bar - 鸡尾酒吧4)Pub - 酒吧5)Sports Bar - 运动酒吧6)Wine Bar - 葡萄酒吧7)Beer Bar - 啤酒吧8)Pool Bar - 游泳池酒吧9)Rooftop Bar - 屋顶酒吧10)Whiskey Bar - 威士忌酒吧11)Champagne Bar - 香槟酒吧12)Bar Counter - 酒吧柜台13)Bartender - 调酒师14)Barback - 酒吧助理15)Bar Stool - 酒吧高脚凳16)Bar Menu - 酒吧菜单17)Happy Hour - 欢乐时光18)Last Call - 最后呼叫19)Drink Specials - 特色饮品20)Bar Tab - 酒吧账单1)Swimming Pool - 游泳池2)Outdoor Pool - 室外游泳池3)Indoor Pool - 室内游泳池4)Lap Pool - 游泳池5)Kiddie Pool - 儿童游泳池6)Hot Tub/ Jacuzzi - 按摩浴缸/水疗浴缸7)Poolside - 游泳池旁8)Pool Deck - 游泳池平台9)Pool Bar - 游泳池酒吧10)Pool Towel - 游泳池毛巾11)Poolside Lounge Chairs - 游泳池边的躺椅12)Pool Maintenance - 游泳池维护13)Pool Rules - 游泳池规定14)Pool Lifeguard - 游泳池救生员15)Pool Temperature - 游泳池水温16)Pool Depth - 游泳池深度17)Pool Float - 游泳池浮板18)Pool Fence - 游泳池围栏19)Pool Pump - 游泳池水泵20)Poolside Service - 游泳池边的服务6. 健身房1)Fitness Center/Gym - 健身中心/健身房2)Gym Equipment - 健身器材3)Treadmill - 跑步机4)Elliptical Trainer - 椭圆机5)Stationary Bike - 动感单车6)Weightlifting Area - 举重区7)Free Weights - 自由重量器械8)Resistance Machines - 阻力器械9)Exercise Mat - 运动垫10)Stretching Area - 拉伸区11)Fitness Class - 健身课程12)Personal Trainer - 私人教练13)Fitness Assessment - 健身评估14)Locker Room - 更衣室15)Shower Facilities - 淋浴设施16)Towel Service - 毛巾服务17)Hydration Station - 补水站18)Fitness Schedule - 健身课程表19)Fitness Membership - 健身会员资格20)Fitness Center Policies - 健身中心规定1)Conference Room - 会议室2)Meeting Room - 会议室3)Boardroom - 董事会议室4)Function Room - 多功能厅5)Seminar Room - 研讨会室6)Training Room - 培训室7)Auditorium - 礼堂8)Banquet Hall - 宴会厅9)Exhibition Hall - 展览厅10)Breakout Room - 分组会议室11)Conference Facilities - 会议设施12)Audio-Visual Equipment - 音视频设备13)Projector - 投影仪14)Screen - 屏幕15)Microphone - 麦克风16)Podium - 讲台17)Whiteboard/Flipchart - 白板/翻页板18)Conference Call - 电话会议19)Catering Service - 餐饮服务20)Meeting Planner/Coordinator - 会议策划/协调人1)Banquet Hall - 宴会厅2)Ballroom - 舞厅3)Function Hall - 多功能厅4)Event Hall - 活动厅5)Reception Hall - 接待厅6)Dining Hall - 餐厅7)Grand Hall - 大厅8)Social Hall - 社交厅9)Wedding Venue - 婚礼场地10)Gala Venue - 庆典场地11)Conference Hall - 会议厅12)Exhibition Hall - 展览厅13)Meeting Space - 会议空间14)Party Room - 派对厅15)Cocktail Lounge - 鸡尾酒休息室16)Function Room - 功能室17)VIP Lounge - 贵宾休息室18)Venue Rental - 场地租赁19)Hall Decoration - 大厅装饰20)Catering Service - 餐饮服务II. 酒店服务A. 预订和登记入住1. 预订房间1)Room Reservation - 房间预订2)Booking - 预订3)Reservation Confirmation - 预订确认4)Check-in - 入住5)Check-out - 退房6)Room Type - 房间类型7)Room Category - 房间类别8)Room Rate - 房价9)Room Availability - 房间可用性10)Room Inventory - 房间库存11)Occupancy - 入住率12)No-show - 未到13)Cancellation Policy - 取消政策14)Early Check-in - 提前入住15)Late Check-out - 延迟退房16)Reservation System - 预订系统17)Booking Engine - 预订引擎18)Booking Confirmation Number - 预订确认号19)Group Booking - 团体预订20)Waitlist - 候补名单2. 入住登记1)Check-in - 入住2)Guest Registration - 客人登记3)Guest Check-in - 客人入住登记4)Registration Card/ Form - 登记卡/表格5)Identification - 身份证明6)Passport - 护照7)Driver's License - 驾驶证8)ID Card - 身份证9)Room Assignment - 房间分配10)Key Card/Room Key - 门卡/房间钥匙11)Welcome Package - 欢迎礼包12)Check-in Time - 入住时间13)Late Arrival - 晚到14)Early Arrival - 早到15)Express Check-in - 快速入住16)Front Desk - 前台17)Concierge Desk - 礼宾台18)Bellboy/Porter - 行李员/门童19)Room Inspection - 房间检查20)Check-in Procedure - 入住流程3. 结账1)Check-out - 退房2)Billing - 结账3)Payment - 付款4)Invoice - 发票5)Final Bill - 最终账单6)Settlement - 结算7)Payment Method - 付款方式8)Credit Card - 信用卡9)Debit Card - 借记卡10)Cash Payment - 现金支付11)Room Charge - 房费12)Additional Charges - 附加费用13)Incidental Charges - 杂费14)Mini Bar Charges - 迷你吧费用15)Telephone Charges - 电话费用16)Internet Charges - 上网费用17)Discounts - 折扣18)Receipt - 收据19)Refund - 退款20)Payment Confirmation - 付款确认B. 客房服务1. 房间清洁1)Housekeeping - 客房服务2)Room Cleaning - 房间清洁3)Housekeeper - 客房服务员4)Housekeeping Supervisor - 客房服务主管5)Cleaning Schedule - 清洁计划6)Cleaning Checklist - 清洁检查表7)Housekeeping Staff - 客房服务人员8)Turn Down Service - 整理服务9)Bed Making - 整理床铺10)Vacuuming - 吸尘11)Dusting - 擦拭灰尘12)Mopping - 拖地13)Trash Removal - 垃圾清理14)Linen Change - 更换床上用品15)Towel Replacement - 更换毛巾16)Toiletry Restocking - 补充洗漱用品17)Room Inspection - 房间检查18)Deep Cleaning - 深度清洁19)Sanitization - 消毒20)Cleaning Supplies - 清洁用品2. 补给品1)Amenities - 便利设施2)Toiletries - 洗漱用品3)Guest Supplies - 客房用品4)Complimentary Items - 免费用品5)Hotel Amenities - 酒店设施6)In-room Amenities - 客房设施7)Shampoo - 洗发水8)Conditioner - 护发素9)Body Wash - 沐浴露10)Soap - 香皂11)Lotion - 乳液12)Toothpaste - 牙膏13)Toothbrush - 牙刷14)Shower Cap - 浴帽15)Razor - 剃须刀16)Shaving Cream - 剃须膏17)Hairdryer - 吹风机18)Coffee/Tea Supplies - 咖啡/茶供应品19)Bottled Water - 瓶装水20)Snack Basket - 小吃篮3. 服务员1)Waiter/Waitress - 服务员2)Server - (美式英语) 服务员3)Host/Hostess - 主人/女主人4)Bartender - 调酒师5)Barista - 咖啡师6)Concierge - 礼宾员7)Bellhop/Porter - 行李员/门童8)Room Attendant - 房间服务员9)Housekeeper - 客房服务员10)Housekeeping Supervisor - 客房服务主管11)Housekeeping Manager - 客房服务经理12)Front Desk Clerk/Agent - 前台接待员/代理13)Receptionist - 接待员14)Doorman - 门童15)Valet - 代客泊车员16)Porter - 行李员17)Room Service Attendant - 客房服务员18)Sommelier - 品酒师19)Catering Staff - 餐饮服务人员C. 餐饮服务1. 早餐1)Breakfast - 早餐2)Buffet Breakfast - 自助早餐3)Continental Breakfast - 欧式早餐4)Full English Breakfast - 英式丰盛早餐5)American Breakfast - 美式早餐6)Brunch - 早午餐7)Breakfast Menu - 早餐菜单8)Breakfast Bar - 早餐吧台9)Breakfast Service - 早餐服务10)Breakfast Buffet Spread - 早餐自助餐11)Breakfast Selection - 早餐选择12)Continental Buffet - 欧式自助餐13)Hot Breakfast Items - 热食早餐项目14)Cold Breakfast Items - 冷食早餐项目15)Healthy Breakfast Options - 健康早餐选择16)Grab-and-Go Breakfast - 随取随走早餐17)Breakfast Hours - 早餐时间18)Breakfast Attendant - 早餐服务员19)Breakfast Specials - 早餐特色菜20)Breakfast Package - 早餐套餐2. 午餐1)Lunch - 午餐2)Lunch Menu - 午餐菜单3)Lunch Specials - 午餐特色菜4)Business Lunch - 商务午餐5)Set Lunch - 套餐午餐6)Buffet Lunch - 自助午餐7)Express Lunch - 快捷午餐8)Working Lunch - 工作午餐9)Lunch Hour - 午餐时间10)Lunch Break - 午餐休息时间11)Lunch Service - 午餐服务12)Lunch Reservation - 午餐预订13)Lunch Meeting - 午餐会议14)Takeout Lunch - 外卖午餐15)Lunch Buffet Spread - 午餐自助餐16)Healthy Lunch Options - 健康午餐选择17)Chef's Special Lunch - 主厨特色午餐18)Daily Lunch Special - 每日午餐特价菜19)Lunch Combo - 午餐套餐3. 晚餐1)Dinner - 晚餐2)Dinner Menu - 晚餐菜单3)Dinner Specials - 晚餐特色菜4)À la carte Dinner - 单点晚餐5)Fine Dining - 高档餐饮6)Gourmet Dinner - 美味晚餐7)Formal Dinner - 正式晚餐8)Casual Dinner - 休闲晚餐9)Dinner Service - 晚餐服务10)Dinner Reservation - 晚餐预订11)Dinner Buffet - 晚餐自助餐12)Chef's Dinner Special - 主厨晚餐特色菜13)Candlelit Dinner - 烛光晚餐14)Family Dinner - 家庭晚餐15)Private Dinner - 私人晚餐16)Themed Dinner - 主题晚餐17)Three-course Dinner - 三道菜晚餐18)Dinner Entertainment - 晚餐娱乐节目4. 自助餐1)Buffet - 自助餐2)Buffet Spread - 自助餐品种3)Buffet Table - 自助餐桌4)Buffet Service - 自助餐服务5)Buffet Area - 自助餐区域6)Buffet Counter - 自助餐柜台7)Buffet Menu - 自助餐菜单8)Buffet Breakfast - 自助早餐9)Buffet Lunch - 自助午餐10)Buffet Dinner - 自助晚餐11)Buffet Catering - 自助餐餐饮服务12)Buffet Selection - 自助餐选择13)Buffet Setup - 自助餐布置14)Buffet Attendant - 自助餐服务员15)Buffet Price - 自助餐价格16)Buffet Style - 自助餐风格17)Buffet Spread Layout - 自助餐摆放布局18)Buffet Station - 自助餐工作台19)Buffet Hours - 自助餐时间5. 客房送餐服务1)Room Service - 客房送餐服务2)In-Room Dining - 房内用餐服务3)Dining in the Room - 房内就餐4)Room Service Menu - 客房送餐菜单5)Room Service Hours - 客房送餐时间6)Room Service Charge - 客房送餐费用7)Room Service Order - 客房送餐订单8)Room Service Attendant - 客房送餐服务员9)Room Service Tray - 客房送餐托盘10)Room Service Etiquette - 客房送餐礼仪11)Room Service Breakfast - 客房送餐早餐12)Room Service Lunch - 客房送餐午餐13)Room Service Dinner - 客房送餐晚餐14)Late Night Room Service - 夜间客房送餐服务15)Special Requests for Room Service - 客房送餐特殊要求16)Room Service Wait Time - 客房送餐等待时间17)Room Service Tip - 客房送餐小费18)Room Service Delivery - 客房送餐送达19)Room Service Beverage - 客房送餐饮品20)Room Service Amenities - 客房送餐设施。
(完整版)酒店(速食餐厅)常用英语
酒店（速食餐厅）常用英语酒店早餐口语欢迎到我们餐厅来。
——Welcome to our restaurant！祝您用餐愉快！——Have a good time！不用谢。
——You are welcome.很抱歉，那是我的错。
——I′m sorry, It′s my fault.卫生间在哪儿？——Where is the washroom？请这边走。
——This way, please.对不起，恐怕这个要额外付费。
——I′m afraid, You should pay itextra.这咖啡是为您免费提供的。
——The coffee is free for you.您如何付款，刷卡还是现金？——How wold you like to pay in cash or by credit card？这是您的帐单，请核查并签字。
——This is your bill,Please check it and sign here.速食餐厅用餐口语在这用餐或带走？——Will you be eating here or is this to go（take out）？带走。
——Take out,please.我可以坐这里吗？——Can I sit here？我可以坐这个位子吗？——Can I take this seat？我在哪可以拿到刀与叉？——Where can I get a knife and fork？（吸管：straw 筷子：chopsticks）请给我一份三明治。
—— A sandwich, please.请给我全麦面包。
——Whole wheat, please.请给我一个小汉堡、牛奶和一份大份薯条。
——I′ll have a small hamburger, milk, and one large order of French fries.请给我一份热狗。
——Can I have a hot dog, please？在这用餐。
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酒店常用英语汇总English for Front Office Dept.前厅部常用英语1、Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2、Welcome to Ravi Shinger International Hotel下午好！欢迎光临诺威香卡国际酒店。
3、How may I help you ?请问有什么可以帮到您？4、May I know your name ,please ?请问贵姓？5、Do you have a reservation with us？请问您预订了房间了吗？6、I’ll check our room availability 我来查一下是否有空房间。
7、Just a moment ,Please请稍等8、I'm sorry. We have no record of a booking in your name.对不起，我们没有以您的名义预订的房间记录。
9、We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间、单人间、花园套房及总统套房。
10、How long do you plan to stay?请问您预计住几天？11、May I see your passport ?我能看一下您的护照吗？12、Your room charge for one night is RMB***,sir/madam.先生/女士，您一晚的房费是***元13、The room charge is include two breakfast.房价包含两份早餐。
14、please pay RMB300 as deposit请支付300元作为押金。
15、How would you like to make the payment, in cash or by credit card?请问您打算如何付款？现金支付还是信用卡？16、If you need the room service ,please dial8800.如果您需要客房送餐，请拨8800.17、We hope you enjoyed your stay .希望您在这儿住的愉快。
18、May I have your room key ,please ?请把房卡给我好吗？19、Just a moment ,please .I’ll draw up your bill for you。
请等一下，我帮你您结算账单20、May I take a print of the card ,please?请让我划印一下您的信用卡，好吗？21、Could you please sign here ,please ?请您在这里签名，好吗？22、Here is your card and your receipt .这是您的卡和收据。
23、Have a nice trip .祝旅途愉快！24、May I know what is wrong ?请问有什么问题吗？25、I beg your pardon .请再说一次。
26、I will speak to our manager about it.我会向我们经理报告这件事情。
27、I will check it with the department concerned .Would you mind waiting for a minute ?我跟相关部门联系一下。
请你等一分钟好吗？。
28、I will correct your bill.我来把您的账单改过来。
29、We look forward to serving you again .我们期待能再次为您服务。
30、Here’s your room, Mr. Johnson .After you .这是您的房间，约翰逊先生。
您先请。
31、It is open from 9 a.m. to 11 p.m.它的营业时间是早上9点到晚上11点。
32、You can call the housekeeping if you need laundry service，the number is 0.如果您需要洗衣服务，可以打电话给房务中心,号码是“0”。
33、You can call the front desk directly if you need a taxi . the number is 8106.如果您需要出租车，可以直接打电话给前台,号码是810634、If there is anything I can do for you , please call me .如果有什么我能为您效劳的，请给我打电话。
35、Could you hold the line ,please ?请不要挂断电话，好吗？36、Breakfast is served from 7:00 to 10:00， on the first floor早餐是从上午7点到10点供应,在一楼西餐厅。
37、At what time can we expect you ?您几点光临呢？38、I’m afraid another guest is using it .I will bring it to your room as soon as it’s available ,will that be all right ?恐怕另一位客人正在使用。
我会尽快送到您房间去，可以吗？39、Please dial 8first ,then the room number .您打房间号码，请在房号前加“8”。
40．Please go through the formalities for extending your stay.请您办理一下续房手续。
41．Let bellboy lead you to your room.让行李员送您上去。
42.The room isn't cleaned completely. Please have a rest in sofa.房间暂时未打扫出来，请您在沙发上休息一会。
43．Do you need bellboy take your baggage?您需要行李员为您搬运行李吗？44、May I know your room number?我可以知道您的房号吗？45、At what time shall we call you ，sir?您需要几点钟叫醒呢，先生？46、For IDD line ,please dial 9 first ,then the country code ,area code and telephone number .拨打国际长途电话，请先拨9，然后再拨国家代码，区号和电话号码。
47、For IDD line, the charge is RMB8 per minute.国际长途每分钟8元。
48、For DDD line, the charge is RMB 0.7 per minute .国内长途每分钟7毛钱。
50、We have sauna/massage /foot massage/ ……service, on the third floor. 我们三楼提供桑拿、按摩、足浴等服务。
51、We offer this service in our hotel.我们酒店提供此项服务。
52、You can take a sauna bath there.您可以在那洗桑拿浴。
53、I’m terribly sorry to hear that .听到这样的事情，我真是非常遗憾。
54、I will contact with engineer to repair it .我马上联系工程师将它修复。
English for Housekeeping Dept.客房部常用英语1、You can call the housekeeping if you need laundry service.如果您需要洗衣服务，可以打电话给房务中心。
2、You can call the front desk directly if you need a taxi .如果您需要出租车，可以直接打电话给前台。
3、Thank you for waiting 让你久等了4、I will check with my supervisor.我得请示主管。
（常用于回应客人的特殊要求）5、Could you hold the line ,please ?请不要挂断电话，好吗？6、Housekeeping . May I come in ?我是客房服务员，可以进来吗？7、May I do your room now ?我现在可以清理您的房间吗？8、What time would be better for you ?您什么时间合适呢？9、You can call the housekeeping when you want your room done ?当您需要清理房间时，可以给房务中心打电话。
10、Housekeeping .May I collect your laundry .客房服务员，我可以收您的送洗衣物了吗？11、I’m afraid it’s too late for today’s laundry .现在恐怕已经过了今天的洗衣时间。
12、Breakfast is served from 7:00 to 10:00. 早餐是从上午7点到10点供应。
13、I’m afraid another guest is using it .I will bring it to your room as soon as it’s available ,will that be all right ?恐怕另一位客人正在使用。
我会尽快送到您房间去，可以吗？14、I will contact with engineer to repair it .我马上联系工程师将它修复。
15、I’m afraid the line is busy now. Would you like to try again?电话正占线。
你愿意稍等一下，让我再试一次吗？16、At what time shall we call you ，sir?您需要几点钟叫醒呢，先生？17、Please dial 8 first ,then the room number. 请在房间号前加拨8（内线拨打房间）.18、For IDD line ,please dial 9 first ,then the country code ,area code and telephone number .拨打国际长途电话，请先拨9，然后再拨国家代码，区号和电话号码。