vpg_2008

Vendor Partnership Guide
Updated November 2008
A Guide to Sport Chalet Vendor Compliance Standards (“about us” section)
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Table of Contents
Craig Levra Chairman and CEO
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MONTHLY OPEN VENDOR DAYS
QUARTERLY OPEN VENDOR DAYS AT SPORT CHALET
Sport Chalet offers Open Vendor Day once a quarter on the third Wednesday and Thursday. This is an opportunity for you to present new merchandise and services to our buyers. (See schedule below for dates) Location: Sport Chalet Corporate One Sport Chalet Drive La Canada, CA 91011 (818) 949-5300 Hours: 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:30 p.m.
4 Topic • Partnership Letter • Monthly Open Vendor Day • Vendor Requirements o Insurance o Terms and Conditions • Purchase Orders o Overview o PO Cost and Terms o PO Delivery Dates o Back Orders o EDI o POS Reporting Services • Floor Ready Merchandise Initiatives o Pre-Ticketing Program Instructions for pre ticketing options Sources for price tickets Price ticket information Ticket order form Ticket sample formats Ticket location guide o Hanger Program Overview and instructions A&E Hanger Company Contact Information Hanger and Hanging Guidelines A&E Hanger Order Form o Security Source Tagging Program Overview Benefits EAS System 6 Steps to Source Tagging How to Get Started Sport Chalet Contact Information o Defective Merchandise Allowance • Merchandise Packing Guidelines o General guidelines o Carton Markings o Packing Slips • Shipping Guidelines o Transportation UPS and FOCUS Logistics o Sport Chalet Distribution Center Address o Request for Routing Form o Appointment Guidelines o Request for Appointment Form • Special Shipping Instructions o Team sales orders, special orders & customer repairs o Defectives or Damaged Merchandise • Shipment Terms and Conditions o Right of Refusal Policy o Expense Offset Policy • Accounts Payable o General information o General Sport Chalet Invoice, statements and inquiries o Teams sales invoice, statements and inquiries • Sport Chalet Store Locations • Sport Chalet Contact Information • Energy Conservation Information Last Update February 2008 November 2008 September 2005 September 2005 June 2004 June 2004 June 2004 June 2004 November 2008 May 2008 Page(s) 3 4 5 5,6 7 7 7 7 8 9
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Do not call to make an appointment. Vendors are seen on a first come first serve basis. All appointments are 20 minutes in length. Thursdain apparel Men’s Activewear Men’s Sportswear Women’s Activewear Women’s Sportswear Men’s and Women’s apparel Kids Sportswear Kids Activewear Footwear Inline skates/roller skates Licensed apparel/footwear Licensed accessories (home, auto, or office)
May 2008 May 2008 May 2008 May 2008 May 2008 May 2008 June 2004 June 2004 June 2004 June 2004 June 2004 June 2004 June 2004 June 2004 June 2004 September 2006 June 2004 June 2004 June 2004 September 2005 June 2004 June 2004 June 2004 April 2005 June 2004 April 2005 January 2005 June 2004 June 2004 September 2005 June 2004 February 2008 September 2006 November 2008 November 2008 September 2006
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Dear Sport Chalet Vendor:
We’re pleased you have chosen to partner with Sport Chalet, the Experts in specialty retailing in California, Nevada, Arizona and Utah. Sport Chalet is committed to better serving our customers through the superior use of technology and information. We need our vendors to be equally committed to the prevailing retail technology standards. These standards will allow us to reduce and eliminate paperwork and repetitive tasks. Merchandise will be able to move through our Distribution Center more quickly and drive sales, as long as the merchandise is properly ticketed and prepared by our vendors. The following pages outline our requirements regarding floor-ready standards, packaging, transportation, accounts payable and returns. They also detail our expense offset policy and future compliance initiatives. Please take the time to carefully review these standards prior to processing and shipping any orders to Sport Chalet. Forward this information to those individuals in your organization who are responsible for complying with these standards. Acceptance of a purchase order and shipment of that merchandise constitutes acceptance of each and every term contained in this guide. Please direct any questions to the individuals noted on our Sport Chalet contacts page. Failure to adhere to any or all of our compliance initiatives may result in an invoice deduction as a result of a charge back that is issued by our Distribution Center. A copy of this guide can be found at in the “about us” section. You are encouraged to review this website frequently, as all future updates or changes will be posted here. Our goal continues to be getting our merchandise to the selling floor in floor-ready condition, with a minimal amount of handling and in an expedited manner. Adherence to these guidelines ensures that your product reaches our customers at the right time and at the right price. The loyal support of our valued vendors is critical to our mutual success. Please let us know how we can assist you in these efforts. Thank you in advance for your support and cooperation.