求职信和投诉信2

高考英语求职信
1.写求职信的目的:
让招聘单位了解你的学历,经验,能力,专长,成果和愿望等,并让对方相信你是一个值得考虑的人选.
2. 文体与时态: 一般现在时
书信格式
(1)开头
简单告诉收信人你是从何处获取到此职位信息,并表明你的求职心愿（即写信目的）
1. After reading your advertisement for a secretary in today’s English paper,
I want to offer myself to the position.
2. I wish to apply for the job you are offering in…
3. I’m writing in the hopes that you will be able to offer me a summer job
4. I am writing to apply for …which was advertised…
5. I have learned from … that your company is looking for …
6. Please conside r me as an applicant for the position of … which you describe in your advertisement in the newspaper of July 5.
(2)正文
提供你的若干个人信息资料：年龄、婚姻状况及身体状况. 详细告诉对方有关你的学历、工作经历(与此工作相关的兼职工作、假期打工)及与此工作相关的个人兴趣、爱好等；
1. I’m 19 years old, male, unmarried. I’m 1.75 meters tall, strong and healthy.
2. I’m twenty-six and have had two years’ experience in my present post as…
3. I’ve just graduated from a senior middle school of Beijing. Last year, I got the first place in the English composition contest in West District, Beijing. I type quite well and can use computers skillfully.
4. I’ve been working as a … since I graduated from …
5. I’ve just graduated from … in which I majored in…
6. I am experienced / interested in…
7. I believe that I have the training, experience and qualities that you are looking for …
8. I feel I am competent to meet the requirements you have listed.
(3)结尾
再次表达你想得到这份工作的愿望，并表达感激之情. 展望未来,表明决心,希望得到面试机会.
1. I’d like to be your secretary very much. If these meet your requirements, I’ll be very thankful for your kindness .
2. Of course I’ll work hard if I can hold the position.I’m eager for your early reply.
3. I am willing to work hard
4. I’d very much appreciate the chance to talk to you and to get your opinion on whether I am qualified for the job you offer.
5. I shall be glad to call for an interview at any time.
6. I hope to have the pleasure of an interview
7. I look forward to your call at 2351679/ I would appreciate your call at…
8. I can be reached at (218) 365-3333.
(4)落款
因为求职信一般是写给不熟悉的人,所以要用正式文体和格式写.
Sincerely yours,
Wang Qiang
写作模板
Dear Sir or Madam,
I write this letter to apply for the position that you have advertised in__(报纸名称) of (广告发布时间) .
I am _______from . As a/an _ ____, I have been _. Besides, I won _______in ______.
If you consider me appropriate for the job, please call me at电话号码.
I will appreciate it very much if you could give me an early reply. /
Thank you for considering my application, and I am looking forward to meeting you.
Yours sincerely,
XX
写作练习
伦敦奥运会已进入筹备工作，伦敦奥组委现向世界各地招募志愿者，招募具体情况见海报
VOLUNTEER POST
we are looking for applications for the following posts:
*translator or interpreter *reporter *social volunteer
*stadium volunteer *transportation volunteer
2012 Olympic Committee
写作范文：假如你是李华，16岁，现是北京市第一中学高二年级的一名学生，请根据上面海报中自己感兴趣的一个志愿者工作给伦敦奥组委写回信，应征其中的一项志愿者工作。

回信中要求包括如下内容：1、个人信息：名字(Li Hua)，年龄(16)，身份(学生)；2你的性格特点；3你的兴趣、爱好、特长；4你的相关经历。

Dear 2012 Olympic Committee,
I am writing to apply for a position at your Volunteer Post. I would be interested in the work as a reporter. I’m Li Hua.
I’m sixteen this year. I’m a student in Beijing No.1 High School Se nior Two. I’m very cheerful and lively, and I like to make friends with people. I want to get the work of reporter, because of I like to report something useful. My favorite sports are skating and swimming, so I often go to skating or swimming with friends at weekend. It helps me have a keen mind to report something on a fast speed and have a strong body to work day and night. I had got the first prize in the English speech contest of our school when I was fourteen. I also had got the second prize in the English speech competition
of our city when I was fifteen.
If I get the work, I will hard at work, make some contribution to 2012 London Olympic Games. I am looking forward to your early reply.
Yours,
Li Hua
写作范文
某中外合资企业在一家英文报上登了一则广告（advertisement），招聘一名秘书，基本条件如下：
1、年龄不超过25岁，未婚；
2、身体健康。

身高要求：男性1.70米以上，女性1.60米以上；
3、高中以上文化程度；
4、有较好的英语基础，英语口语能力强者优先录用；
5、擅长写作，具有从事文秘(secretary)工作的能力。

假如你叫王磊，看了广告后想求此职。

请用英语写一封求职信，针对招聘条件介绍自己的情况。

Dear Sir,
After reading your adver tisement for a secretary in today’s English paper, I want to offer myself to the position.
I’m 19 years old, male, unmarried. I’m 1.75 meters tall, strong and healthy. I’ve just graduated from a senior middle school of Beijing. Last year, I got the first place in the English composition contest in West District, Beijing. I type quite well and can use computers skillfully.
I’d like to be your secretary very much. If these meet your requirements, I’ll be very thankful for your kindness .Of course I’ll work h ard if I can hold the position. I’m eager for your early reply
Sincerely yours, Wang Lei
投诉信写作
一、投诉信一般分为三个部分：
1 提出投诉内容；
2 说明具体情况；
3 提出解决办法。

二、常用句式
1. I feel bad to trouble you but I am afraid that I have to make a complaint about ____________
2. One annoying aspect of your service is…你们服务中不尽人意的地方是……
3. I am writing this letter to tell you how disappointed I have been with the after-sale service at your shop.
我写信是想告诉贵店，我对你们的售后服务非常失望。

4. I would like to draw your attention to the problem…希望引起贵方对…问题的注意。

5. I am writing to inform you that I find unsatisfactory.
I am dissatisfied with your________. 我写信是为了告诉你我非常不满意……
6. I trust you will take my complaints seriously and…
相信贵方会认真对待我的投诉，并且……
7. I hope you will give due attention to this matter.
希望贵方能对此事给予足够重视。

8. I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply.
如果贵方能尽快调查此事，我将万分感激。

望早日做出答复。

9. I am not blaming anyone, but…我不是指责某个人，但是……
10. I am sure this is a rare problem. 我相信这类问题不会经常发生。

11. Last week I bought ________ at your store and when I got it home it did
not work at all. When I tried to return it to the store, I was told that I
could not get refunded.
12. If I do not receive any satisfying response, I will further complain to the
Consumer Protection Association.
三、投诉信模板1
Dear Sir/ Madam,
My name is / I’m _(自我介绍). I’m writing to you for something / to tell you something about (投诉的内容).
____(简述导致矛盾的事件). I_(表达本人曾做的努力).But _(投诉原因一). Besides, _(投诉原因二). To be frank, _(客观的评论，以示诚恳). I do hope/I require that _(表达本人期待的解决方案).
Thank you for your time and kind consideration (信件结尾的常用语).
模板2
I am writing to complain about the poor service of your ________I received when________.
The reasons for my dissatisfaction lie upon three points as follows:
1) ________ ; 2) ________; 3) ________ . Under these circumstances, I find it difficult to ________ .I am sure that you are able to thoroughly understand my discontent, which you are bound to replace with a satisfactory solution. I would be grateful if you could ________as soon as possible.
Yours sincerely,
Li Ming 四、投诉信实例（2008年高考湖北卷）
假设你是卜曼宜，你购买了一部某外国公司生产的手机，因有质量问题，要求该公司更换。

请根据下列要点，用英文写一封电子邮件。

要点：1 问题：手机不响铃，不能发短信；该产品已售完，无法更换；
型号新，无配件，无法维修。

2 要求：公司应尽快予以更换。

注意：1 词数为100左右； 2 参考词汇：配件---spare part;
3 开头和结尾(黑体字)已经为你写好，不计入总字数。

Dear Sir,
I am writing to you for the mobile phone of Dephone---S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China.
Ten days after that, it didn’t ring or send short messages. Then I took it to the seller, but was told that the model had been sold out and I had to wait at least three months for a new one. Later I went to the repairman. He said since it was a new model in China and they had no right spare parts, it was impossible to fix it. I was so desperate on hearing that. How can I wait that long? Therefore, I require that you send me a new one of the same model within a month.
Thank you for your consideration.
Sincerely yours,
Bu Manyi。