2018电大商务英语形考任务4答案
2018年最新电大英语I(4)试题及答案(最新整理)全 (1)
第一部分交际用语对与错(B)1. -Where did you go for your holiday?-Two years ago.(B)2. -What are you going to do this evening?-I went there with some friends.(A)3.-Hello, Xiaoyan. How was the party?-Hi, Jack. We had a great time.(B)4. -Is there a bank near here?-Yes. I saw him this morning.(A)5. -How do you like the film?-Jt's very good. I like it.(B) 6.-Do you like your job? -I'm a nurse.(A) 7.-Have you been to America?-I've never been there but I hope to go there in the future.(B) 8.-Where did you go for your holiday?-Two years ago.(A) 9.-Hello.Is that Ivydale Guesthouse?-Yes,it is. Can I help you?(A)10.-Have you had a good day? -Yes,but I'm very tired.(B)11. --Is there a bank near here?--Yes. I saw him this morning.(A)12.--What does he look like?--He is tall and thin.(B)13.--Where did you go for your holiday? --Two years ago.(B)14. --What are you going to do this evening?--I went there with some friends.(A)15.--How can I book a cheap hotel?--If I were you, I'd phone a travel agent.(B )16. –Shall we go to a restaurant--See you later.(A )17. -What would you like to have?-An orange juice, please.(B )18. -Where did you go for your holiday?-Two years ago.(A )19. -What time will the next train leave?-At 8.19.(B )20. -What are you going to do tomorrow morning?-I saw a film with my son.(B)21. –How is the weather today?--I’m fine, thank you.(A)22. -what does he look like?-He is tall and thin.(B)23. -Can I help you?-Nice to see you.(A)24. -What’s your job?-I’m a nurse.(B)25. -Shall we have something to eat before we go?-Nice to meet you.以下100题请仔细阅读答案,参照上述类型题,然后对照选项,给出Right or Wrong 的选择。
商务英语的4形考答案.docx
国家开发大学商务英语 4 形考答案第一单元一、选择填空题（每题10 分，共 5 题）— __________________?— Sure, no problem. First, go see Cindy and tell her where you're going andwhen.选择一项：C. Can you fill me in— Hey Kyle, guess what! The boss is sending me to Europe for amarketing seminar next month.— __________________You've been itching to go on a business trip for months.选择一项：A. I am sorry to hear that.B. Great! You must be happy.C. So what?If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particularcountry.选择一项：A. to visitB.visitingC.visitedCan you fill me ____________ ? I need some detailed information.选择一项：A. inB. upC. out题目 5题干Traveller's checks are generally ____________ small face value.选择一项：A. atB. onC. of—How would you like to go?— __________________.选择一项：A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st — __________________?— Yes, business class.选择一项：A. Will you fly business classB. When do you plan to leaveC. Where shall I make hotel reservationPlease ____________ an open return flight from Barcelona to Frankfurt.选择一项：A.paperB.textC.bookTravellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.选择一项：A.buyB.buyingC.to buyWe used to ____________ cash advances.选择一项：A.hadB.havingC.have标记题目题干____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.选择一项：A.ForB.OnC.InYou can download and print off the ____________ online.选择一项：A.fromB.formC.formalMany of the banks and travel services in the western countries provideconvenience for the travellers by issuing traveller's ____________.选择一项：A.checksB.cashC.credit cards完形填空：选择正确答案，补全文章（每题10 分）。
国家开放大学《商务英语4》形考任务4参考答案
国家开放大学《商务英语4》形考任务（单元测试4）参考答案一、选择填空题（每题10分，共5题）1、—Betty, we'll have a buffet party next Saturday. Will you join us?—_______ , Susan. Thank you!A. I'd love toB. I'm afraid notC. By no means2、—I am going to ask for a pay rise.—_________.A. I don't think you are worthB. Let me pay for itC. I think you may talk to your boss3、Some in the market now want government _____ in order to reduce costs.A. regulationB. regulateC. regular4、While the other people ____ and discussed the problem together, Ted ignored them.A. interactedB. intensiveC. interviewed5、Among the critiques were allegations ____ some franchise uses its political influence to increase its profits.A. whichB. whatC. that6、—Thanks for inviting me, John, but I've already made other plans.—_________. Maybe another time.A. I hope you enjoy itB. That's goodC. Oh! I'm sorry to hear that7、—I had a really good weekend at the seaside.—____________.A. Oh, that's very nice of youB. Oh, I'm glad to hear thatC. It's a pleasure8、The executive team have to hold an urgent meeting ____ they see the bad market feedback.A. beforeB. becauseC. whether9、We didn't understand how difficult it was to ____ such a breakfast.A. districtB. distributeC. distract10、The franchisor _____ the franchisee should observe the regulations to make the business go well.A. orB. as well asC. either11、—How was your trip to London, Jane?—___________.A. Oh, wonderful indeedB. By plane and by busC. The guide showed me the way12、The instruction describes completely the ____ and its safety basis.A. facultyB. facilitateC. facility13、Some of the _____ solutions will support these requirements better at the moment.A. propertyB. prosperityC. proprietary。
国开电大《商务英语4》形考任务(单元自测1---8)试题及答案
国开电大《商务英语4》形考任务(单元自测1---8)试题及答案单元自测1试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索［题目］—How would you like to go?［答案］I'd like to fly to Frankfurt for a stay of two days［题目］behalf of Vancouver C&S Int'1 Trade Corp., I am pleased to invite you and your colleagues to vis辽us.［答案］O n［题目］一？—I expect to depart for Frankfurt on Sunday, September 1st, any time after 13: 00 pm. ［答案］Wh e n do you plan lo leave［题目］—？—Sure, no problem. First, go see Cindy and tell her where you're going and when.［答案］Can you fill me in［题目］—？—Yes, business class.［答案］Will you fly business class［题目］Can you fi 11 me ? I need some detailed information.［答案］in［题目］—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.You've been itching to go on a business trip for months.［答案］G r eat!You must be happy.［题目］Tf you are i ntendi.ng just one Schengen country, you wi 11 need to apply for the Schengen visa directly with the embassy or consulate of that particular country.［答案］Lo visil［题目］Ma n y of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's［答案］chec k s［题目］Pl ease an open return flight from Barcelona to Frankfurt.［答案］boo k［题目］The processing time per embassy.［答案］varies［题目］Traveller's checks are generally small face value.［答案］of［题目］Travellers,when the checks, have to sign the checks in the presence of the bank or service clerks.［答案］buying［题目］We used to cash advances.［答案］haveon l ine.［题甘］You can dmvnload and print off the［答案］［orm。
电大20182019年度管理英语4参考答案
英语参考答案一、选择丿I、-I think things have been a bit difficult for us the last couple of months.- _____ A We've been working hard, but still getting behind.A. YouYe right.B. Tm afraid.C. I don't think so.2. -How can you explain the latest situation?A J know it is all my fault.A. SorryB. Excuse meC. Tm afraid3. -Do you mind if I use vouchers to spend in a restaurant?- __ B __A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. 一I'm going to Beijing for a few days.- __ C __ I wish I could go with you.A. It doesn't matter.B. Forget it.C. I really envy you.5. -The Auto Show in the City Stadium has been canceled.-Oh, no! AA. What a pity!B. It does n't matterC. It's not interesting at all!6-ls it possible for you to work out the plan tonight?・____ B ____ .A. Ill do that.B. I think so.C. Td love to.7. -How did your meeting go yesterday?A actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. -Will you help me arrange a meeting with Mr. Brown, please?- __ C __A. No, no way.B. No, I can't.C. Sorry I can't I have to finish my project right now.10. 一You'd better not push yourself too hard. You can turn to the team for help.-_B ______A. You are right.B. No, we cant do that. C」think it will kill our time.II. This project is too big for me to finish on time.—____ C ____ .A. Please do me a favorB. That is a daydreamC. I'll give you a hand12. AT&T found that employees with better planning and decisiorvmaking skills were _A_ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The dema nds and requirements placed on the CEO of Sony are d iff ere nt from —B_ on the manager of your local Wendy s restaurantA. theseB. thoseC. which14.lt is through enthusiasm and quiet intensity A we transtorm creativity and vision into thetech no logies.A. that 正确B. /C. which15. We could let some of the staff work fromhome. B ?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16. Could you give us a speech on management functions some day this week?—___ C ______ .A. That*a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17. The Human Resource Managing Department at Honda is given specific instruct!ons _C_ employ the best possible workers.A. how toB. on what toC. on how to18. Even the best continually seek ways to _C_ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook —B_ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ____ their employees in two - way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. __ A_ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_____ C _______ .A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment ____ A ____ p eople are often burned out, it's imports nt for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple memorable terms _B _____________ colleagues and customers can grasp and act upon.A. whenB.岀at 正确C. who27. What you need to do is to keep things short and sweet, just the _C_.A. questionsB. topicsC. highlights28. — If you can't say what you've come to say at the meeting, what's the point?—______ B _____ ,but I thinkyou might need to changeyour approach somewhat.A. I am not sureB. I can see that 正确C. I know that29. When the message fin ally reached the Comma nd Center, it —B ______ "mutated" to become —"Send three and four-pence, we're going to a dance."A. wasB. hadC. have30」think the primary A factor is there's been so much absenee lately.A. contributing 正确B. causingC. affecting31.lt demand is rising but the firm _____ C ___ from communication failure, then stocks will fall and therew川be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32. _______ — C identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_____ C ________ .A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea34..Creativity, especially __ A ___ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35. What you need to do is to keep things short and sweet, just the —C_.A. questionsB. topicsC. highlights36. Every time I tried to say something he would _B __ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?—______ A _______ a ctually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38— If you cant say what you've come to say at the meeting, what's the point?—______ B _______ ,but I thinkyou might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know t:hat39. Effective leaders distill complex thoughts and strategies into simple, memorable terms _B _____________ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40. He*s left now, but productivity has n't C that much.A. carried on 不正确B. caught upC. picked up41. Who was __A _ the meeting ?A. chairingB. leading 不正确C. charging42. — ___ B _____—rd like to have this film developed.A. What's it?B. May I help you?C. What do you want?不正确43. — What are your teammates like?— AA. They are all warmhearted and helpful.B. They all like sports and games.不正确C. They are all good friends.44. How do you get your members to —C_ as a team?A. pull apartB. pull upC. pull together 正确45. The majority of these team challenges _C __ anywhere.A. can deliverB. are deliveredC. can be delivered46」have been very lucky to have had _A __ managers during my career so far.A. terrific 正确B. terribleC. terrifying47. Will you help me arrange a meeting with Mr. Brown, please?—__ C _____A. No, no way.不正确B. No, I can't.C. Sorry I can*t. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—__ B _____A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It does n't matter.49. The team creates an environ merit _C_ people are comforta ble in comm un i eating, advocating positions, and taking action.A. thatB. which不正确C. in which50. Team members are _B_ as unique people with irreplaceable experiences, points of view： and knowledge to contribute.A. treatedB. viewedC. known不正确51」n high school, I am equally comfortable __ B_as a member of a team and independently.A. to work不正确B. workingC. work52.1 am sorry for what I have said to you.—___ C ____A. No problem.B. Tm sure about that.C. Don't think any more about it.正确53.— Could I borrow your iPad for a few hours?—___ B ____A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.54」like to think _C ___ . I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确55」believe that I have a lot to contribute _A_ a team environment, and am comfortable in both leadership and player roles.A. toB. with不正确C. for56. Regular and concrete feedback is imports nt _B_ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! Tve never knownyoure so creative.—____ C—A. Don't mention it.B. Great, I dare to say I am a talent.不正确C. Thanks for your compliments.58—_____ C_—You might as well write a thanks・note.A. How do you like the rewards?B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?59. Learning new things has always been a great _A_ for me.A. motivator 正确B. motivateC. motivation60. The leader _C __ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB. excellentC. excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?—__ B___A. Yes, please.不正确B. Not at all. Go ahead.C. No, thank you.62. —Can I get you a couple of tea?— A ____________ .A. That's very nice of youB. With pleasureC. You can, please 不正确63. _C __ clearly communicate with and actively listen to employees is essential to improve theirperform a nee.A. Be able toB. Being able 不正确C. Being able to64. _C_ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless of65. An appreciated gift and the gesture of providing it will _B ___ your coworker's day.A. look upB. light up 正确C. lift to66. Youd better not push yourself too hard. You can ask the team and liste n.—_A ______A. You are right.B. No, we cant do that.不正确C. I think it will kill our time.67— ____ C __—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?68. Self-esteem n eeds might include the _A_ from a workplace.A. rewardsB. rewarded 不正确C. rewarded69. Fift>/-five per cent of the respondents said that praise and attention from their supervisor would make them feel A the company cared about them and their well-being.A. as ifB. even if不正确C. like70. AII the team members tried their best. We lost the game, AA. howeverB. therefore 不正确C. since71. Over-the-top? You mean --—___ C ____A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.不正确C. Thanks a lot.72. — Why didn't you come to my birthday party yesterday?—_____ B __A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.73. At a rough _A ___ , we will take another four weeks to finish this plan.A. estimate 正确B. valueC. account74. Good work A good pay.A. deservesB. requests 不正确C. deserts75. They have come to the con elusion _A ____ t his winter will be even colder tha n before.A. thatB. forC. which不正确76.1 think I have made a great mistake.—__ C ____A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?—__ B ____A. Its cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确78. The workmen want to __ B __ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depress79. Wendy suggests that we _B ___ tomorrow.A. shall goB. should go 正确C. will go80. Without his assistance, I _A ___ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. — Haven't seen you for ages. What are you busy doing now?—____ C ___A. Yes Jong time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the・top? You mean…— AA. Well, sometimes your co-workers feel that you are too loud.正确B. No, I don't.C. Thanks a lot.83. Linda walked at the head, A by her colleagues.A. followedB. following 不正确C. to follow84. Please ask the solicitor what his __ B __ would be to take the case to court.A. fareB. feeC. salary不正确85. A child's character is greatly influenced by his home ___ B_.A. caseB. environment 正确C. situatio n86. — Can I have three days off next week, Mr. Smith?—_B_. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87. — If you don't believe in yourself, no one else will.—_C_. Confidence is really important.88. They depend on each other to survive. In other words, they are —B_ for survival.A. interwovenB. interdependent 正确C. inter national89. He ordered that no岀ing _ B __ until the police arrived.A. was touchedB. should be touched 正确C. had been touched90. Redundancy happens when employees need to _C— their workforce. And as a result, someone gets dismissed from workA. reformB. reproduce 不正确C. reduce91. — Which of these hats do you want?—____ A_. Either will do.A. I don't mind 正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.—_C_. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree more93. By the end of the year, the sales plan for the next year_B_.A. will be madeB. will have been madeC. have been made 不正确94. AII _A_ glitters （闪闪发光）is not gold.A. that正确B. whichC. what95. To build the reservoir （水库）,thousands of people have to be_A _____ .A. relocatedB. repeated 不正确C. reopened96. — Terribly sorry to interrupt: but may I use your dictionary?—Yes, _____ A _____ .A. of courseB. it doesn't matterC. no hurry不正确97. — Have you already paid? Whats my share of the bill ?—__ C ___ . It wasrYt very much.A. Its my shareB. None of your business 不正确C. Don't worry about it98. An agreement was reached on the _C_ of mutual respect and mutual interest.A. basic不正确B. baseC. basis99. _C_ there is smoke, there is fire.A. If不正确B. WhenC. Where100. Compared _A_ English, Chinese is generally believed to be more difficult to learn.A. with正确B. fromC. against101. — The Auto Show in the City Stadium has been canceled.—Oh, no ! AA. What a pity!B. It doesn't matter!不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—__ C ___ . Ive just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103. _A __ the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving不正确C. Gave104. After days of investigation, the police were _B_ reality.A. looking into 不正确B. approachingC. fin ding105. The reason _B_ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why正确C. that106. — You have to believe in yourself. No one else will, if you don't.—_______ C ______ Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. —It's about a successful businessman's management experience, isrft it?—___ B ____A. My pleasure!B. That's right!正确C. Its up to you!108. The key A successful implementation is clearly communicating the strategy to the whole company.A. toB. in 不正确C. of109. We _B ___ with achievement.A. doneB. are obsessed 正确C. catch up110. _C __ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A. ThereforeB. ButC. Although 正确111. —Scott, I'd like to have your opinions about my written report.—___ C ______ But I have one suggest!on.A. That's a good idea.不正确B. You are too modest.C. It looks fine to me.112. — I'd like a wake-up call at 7:00 a m., please!—OK,________ B ____ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like.不正确113. How do we expect to compete with a company that has such a huge _C __ and huge resources?A. recomm end ati onB. reductionC. reputation 正确114. We need A communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general不正确115. This is the man _B_ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. _______ C _______ -Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确117. —Scott, I'd like to have your opinions about my written report.—____ C _____ B ut I have one suggest!on.A. Thafs a good idea.不正确B. You are too modest.C. It looks fine to me.118. He will write to me as soon as he _B_ home.A. will have returnedB. returnsC. will return 不正确119. please A your hand if you have any question at all.A. raiseB. rise不正确C. arise120. When people are surrounded by _B_ communication and encouragement, they can find the courage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. — I'd like a wake-up call at 7:00 a m., please!—OK,_______ B _____ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122— __________ C ____________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?—The boss, not the workers. They just carried out the order _B ___ .A. as are told 不正确B. as toldC. as they told124. How do we expect to compete with a company that has such a huge _C __ and huge resources?A. recommendationB. reductionC. reputation 正确125. We need A communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Con firming receptio n of the sent messages means A _______ .A. the messages are sent to the right receiversB ・ the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of _____ A ___ that went wrong in the communication chain.A. decodingB. sen dingC. conceiving23. Chinese whispers is __ B ______ .A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don't normally talk very loudly24. Allocative failure does NOT happen when _____ A ____ .A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author's ideas about management.B ・ To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Admin i strati on Industrielle et Generale.22. What are the influe nee of Fayol's book Admin i strati on Industrielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for people management?AA. 住房公积金B. 医疗补贴C. 请假25」n the step of ____A __ , managers need to find out obstacles in the course of achieving company's objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third rou nd, the team members were asked them to find the b allo on with their name on it amongst the hundreds of other balloons in the room.C. In the third round, every body had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees* own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium -sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influe nee on Google the higher job positio n.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. In novating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products. 答案:1. B2. A3. A4. B5. C1. What should you do when you are given a bad performanee review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performanee review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performanee review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think5. Why should we understand the cause of a bad performance review?回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. a No industry is exempt" means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture?回答正确A. communicationB. courageC. immitation2. How does 3M create its inn ovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in "Make it a job prerequisite" means 回答不正确A. required as a prior conditionB. going afterC. pnor to request4. How does Gillette create its innovation culture?回答不正确A. Put inn ovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inn ovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：：L B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performs nee; higher performance impacts improved client outcomes; improved client outcomes contri bute to service excel I e nee.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T 30.F26. Nokia lost the smartph one battle because its tech no logy was not as good as that of Apple.27. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them.28 Nokia's top managers were frank to hear the truth, but the top ones didn't listen to them.29. Middle managers in Nokia delivered results more than they promised earlier.30. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.答案：26.F 27. F 28. T 29. F 30.T1. Communication and leadership don't always go hand in hand.回答正确2. The say-do gap happens when people misundersta nd their leaders intention.回答正确3. Using technical jargon makes a leader convincing.回答不正确4. Communicating sincerely is always the best.回答正确5. Observation is as important as communication when you want to know what people really think.回答正确答案：1. F 2. F 3. F 4. T 5. T1. Team building event is traditionally related to playing games at resort.回答正确2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.回答正确3. a Retreat" in the first paragraph means withdrawal of troops after a defeat.回答不正确。
商务英语4形考答案
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________?—Sure, no problem、First, go see Cindy and tell her where you're going and when、选择一项:C、Can you fill me in—Hey Kyle, guess what! The boss is sending me to Europe for a marketingseminar next month、—__________________You've been itching to go on a business trip for months、选择一项:A、I am sorry to hear that、B、Great! You must be happy、C、So what?If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country、选择一项:A、to visitB、visitingC、visitedCan you fill me ____________ ? I need some detailed information、选择一项:A、inB、upC、out题目5题干Traveller's checks are generally ____________ small face value、选择一项:A、atB、onC、of—How would you like to go?—__________________、选择一项:A、I'll get in touch with the railroadB、I'd like to fly to Frankfurt for a stay of two daysC、I expect to depart for Frankfurt on Sunday, September 1st—__________________?—Yes, business class、选择一项:A、Will you fly business classB、When do you plan to leaveC、Where shall I make hotel reservationPlease ____________ an open return flight from Barcelona to Frankfurt、选择一项:A、paperB、textC、bookTravellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks、选择一项:A、buyB、buyingC、to buyWe used to ____________ cash advances、选择一项:A、hadB、havingC、have标记题目题干____________ behalf of Vancouver C&S Int'l Trade Corp、, I am pleased to invite you and your colleagues to visit us、选择一项:A、ForB、OnC、InYou can download and print off the ____________ online、选择一项:A、fromB、formC、formalMany of the banks and travel services in the western countries provideconvenience for the travellers by issuing traveller's ____________、选择一项:A、checksB、cashC、credit cards完形填空:选择正确答案,补全文章(每题10分)。
电大2018度管理英语4参考
英语参照答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-________A_______We’ ve been working hard, but still getting behind.A. You ’ re right.B. I’ m afraid.C. I don’ t think so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4.–I ’ m going to Beijing for a few days.-______C____ I wish I could go with you.5.–The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’ s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’ ll do that.B. I think so.C. I’d love to.7.–How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’ t. I have to finish my project rightnow.10.– You’ d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’ t do that.think it will kill our time.project is too big for me to finish on time.—________C________.do me a favor B. That is a daydream C. I'll give you a hand&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEOof Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. whichis through enthusiasm and quiet intensity __A____ we transform creativity and vision into thetechnologies.A. that正确B. /C. whichcould let some of the staff work from ?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything elseyou give us a speech on management functions some day this week?—_______C_________.Human Resource Managing Department at Honda is given specific instructions ___C___ employthe best possible workers.the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20.The responsibilities in handbook ___B___ that managers have to be concerned with efficiencyand effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'mafraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple,memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatthe message finally reached the Command Center, it ___B_______ “mutated ” to become—“ Send three and four-pence, we're going to a dance.”A. wasB. hadC. havethink the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affectingdemand is rising but the firm _____C_____ from communication failure, then stocks will falland there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering正确32. — _________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr.Brown C. I'm afraid I have no idea,especially ____A______ which takes place across departmental boundaries, is likely to sufferhugely as team synergy slips.you need to do is to keep things short and sweet, just the ___C___.time I tried to say something, he would __B____ to something else.37.—How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatterms ___B_______ leaders distill complex thoughts and strategies into simple,memorablecolleagues and customers can grasp and act upon.A. when不正确B. thatC. who's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked upwas _A_____ the meeting？A. chairingB. leading不正确C. charging42.—_____B________— I'd like to have this film developed.A. What's it?B. May I help you?43. — What are your teammates like?—_____A________do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together正确majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be deliveredhave been very lucky to have had __A____ managers during my career so far.A. terrific正确B.terribleC.terrifyingyou help me arrange a meeting with Mr. Brown, please?—_____C________C. Sorry I can't. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.team creates an environment ___C___ people are comfortable in communicating, and taking action.A. thatB. which不正确C. in whichmembers are ___B___ as unique people with irreplaceable experiences,points to contribute.advocating positions, of view, and knowledgeA.treatedB.viewedC.known 不正确high school, I am equally comfortable____B__as a member of a team and independently.A. to work不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it.正确53. — Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box正确believe that I have a lot to contribute ___A___ a team environment, and am comfortable in bothleadership and player roles.A.toB.with 不正确C.forand concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a worker57. Wow! This is a fantastic project! I've never known you're so creative.— ______C____A. Don't mention it.B. Great, I dare to say I am a talent.不正确C. Thanks for your compliments.58. — ______C____— You might as well write a thanks-note.A. How do you like the rewards?new things has always been a great ___A___ for me.B.motivateC.motivationleader __C____ at creating opportunities to provide rewards, recognition and thanks to his orher staff.A.exceedsB.excellentC.excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?— ____B______62. — Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please不正确listen to employees is essential to improve their clearly communicate with and activelyperformance.A. Be able toB. Being able不正确C. Being able tothe job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless不正确C. Regardless ofappreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that.不正确C. I think it will kill our time.67. — _____C_____— You might as well write a thanks-note.B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?needs might include the ___A___ from a workplace.A.rewardsB.rewarded 不正确C.rewardedper cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.the team members tried their best. We lost the game, _____A____.A.howeverB.therefore不正确C.since71.Over-the- top? You mean ⋯— ______C______A. Well, sometimes your co-workers feel that you are too loud.72. — Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.a rough ___A_____, we will take another four weeks to finish this plan.B.valueC.accountwork ____A____ good pay.A.deservesB.requests 不正确C.desertshave come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确workmen want to ____B____ the number of working hours and to increase pay.A.deleteB.decrease 正确C.depresssuggests that we ___B_____ tomorrow.A. shall goB. should go正确C. will gohis assistance, I ___A_____ the research last month.81.—Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the- top? You mean ⋯— _____A_______正确A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.C. Thanks a lot.walked at the head, ___A_____ by her colleagues.A. followedB. following不正确C. to followask the solicitor what his ____B____ would be to take the case to court.B.feeC.salary 不正确child's character is greatly influenced by his home _____B___.A.caseB.environment 正确C.situation86. — Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of course87. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.depend on each other to survive. In other words, they are ___B___ for survival.A.interwovenB.interdependent正确C.internationalordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched正确C. had been touchedhappens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A.reformB.reproduce 不正确C.reduce91.—Which of these hats do you want?— ____A___ . Either will do.A. I don't mind正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so不正确C. I couldn't agree morethe end of the year, the sales plan for the next year___B___.A. will be madeC. have been made不正确___A__ glitters (闪闪发光) is not gold.A. that正确B. whichbuild the reservoir（水库），thousands of people have to be___A____ .A.relocatedB.repeated 不正确C.reopened96. — Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry不正确97. — Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business不正确C. Don't worry about itagreement was reached on the ___C__ of mutual respect and mutual interest.A. basic不正确B.baseC.basisthere is smoke, there is fire.B.WhenC.Where___A___ English, Chinese is generally believed to be more difficult to learn.A. with正确B.fromC.against101.—The Auto Show in the City Stadium has been canceled.— Oh, no ！ ___A______A. What a pity!B. It doesn't matter!不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomethe importance of English, we should put more effort into it and try to learn it well.A.GivenB.Giving 不正确C.Gavedays of investigation, the police were __B__ reality.A. looking into不正确B. approachingreason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A.forB.why 正确C.that106.—You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. — It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right!正确C. It's up to you!key ___A___ successful implementation is clearly communicating the strategy to the whole company.___B_____ with achievement.A. doneB. are obsessed正确C. catch upwe can't compete in terms of size I do believe we hold an advantage in terms of dedication tocustomer service.A.ThereforeB.ButC.Although 正确111.—Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.112. — I'd like a wake-up call at 7:00 ., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation正确think before you speak and manage need ____A____ communication skills:listen carefully,conflicts diplomatically.A. outstandingB. plainC. general不正确is the man ___B___ last night.A. whom I saw himB. whom I saw正确C. what I saw116.___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?117. — Scott ， I'd like to have your opinions about my written report.—________C________ But I have one suggestion.will write to me as soon as he ___B___ home.A. will have returned___A___ your hand if you have any question at all.A.raiseB.rise 不正确C.arisepeople are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.plicatedB.constant 正确C.corporate121.—I'd like a wake-up call at 7:00 ., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122. — ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told不正确B. as toldC. as they tolddo we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation正确skills:listen carefully,think before you speak and manage need _____A___ communicationconflicts diplomatically.A. outstanding正确B. plainC. general二、阅读理解21.Confirming reception of the sent messages means____A________. A.the messages are sent to the right receiversB． the messages are correctly understoodC.the messages are correctedly written22.In the famous British Army Commander story, it was probably at the step of ____A_____ thatwent wrong in the communication chain.A.decodingB.sendingC.conceiving23.Chinese whispers is _____B_________.A.a person who whispers in ChineseB.a game to pass message around in a whisper24.Allocative failure does NOT happen when________A______.A.the right information goes to the right placeB.a company gathers false informationC.the correct information is not received by the right person25. Which of the following cases belongs to human failure?CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author’s ideas about management.B． To introduce five distinct functions of managing proposed by Fayol.C.To promote the book entitled Administration Industrielle et Generale.22.What are the influence of Fayol’s book Administration Industrielle et Generale? CA.It is of no influence at all for today.B.It is nearly forgotten by the world.C.it is still great effect on current management courses.23.Which step of managing refers to bring staff together and tell them what to do? BA.Leading.anizing.C.Staffing.24.Which item in Chinese below has not mentioned as things needed to take care for peoplemanagement?AA.住宅公积金B.医疗补助C.告假the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A.controllingB.leadingC.planning1. Confirming reception of the sent messages means CA. the messages are sent to right receivers2.In the famous British Army Commander story, which step probably did NOT go wrong in thecommunication chain? AA.Conceiving.B.Sending.C.Receiving.3.What is Chinese whispers? BA.Who whispers in Chinese.B.A game to pass message around in a whisper.C.Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false information5.According to the passage, which of the following cases does NOT belong to human failure? CA.Decreasing creativity across departments.B.Inadequate communication between departments.C.Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated ontheir workB. making the team members know how to share information or solutions and cooperate witheach otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity?CA.30.B.35.C. 5.4. Which statement below is correct?CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their nameon it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees?AA. Sharing and cooperating with other team members is more efficient when they are workingtogether.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. Enterprises carry out downsizing, reorganizing and cutting costs in order toA. cut down on the number of workersB. reshuffle the organizationC. survive2.“No industry is exempt” means回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPTA. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. What is necessary in creating innovation culture?回答正确回答不正确回答正确回答正确2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in“Make it a job prerequisite” meansA. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfactioncontributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention.Such cultures are dependent on leadership vision and values.26.A positive work culture will give workers more satisfaction.27.Positive cultures have a lot to do with leadership vision and values.28.The direction and actions for the business must differ from the core values of theemployees in order for a workplace culture to be positive.29.In competitive markets, leaders are under more and more pressure to keep a positivework culture.30.Positive work culture can be built in a short time.答案： 26. T27. T28. F29. T26.Nokia lost the smartphone battle because its technology was not as good as that of Apple.27.Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.28.Nokia’s top managers were frank to hear the truth, but the top ones didn’t listen to them.29.Middle managers in Nokia delivered results more than they promised earlier.30.Nokia’s top managers should have had better conversation tec hniques to encourage internal coordination and truth.答案：27. F 28. T29. Fmunication and leadership don't always go hand in hand.回答正确2.The say-do gap happens when people misunderstand their leader's intention.回答正确ing technical jargon makes a leader convincing.回答不正确municating sincerely is always the best.回答正确5.Observation is as important as communication when you want to know what people really think.回答正确答案：1.Team building event is traditionally related to playing games at resort.回答正确2.The author claims that playing games together is as important as form teams to solve real workissues and to improve real work processes for team building.回答正确3.“Retreat ” in the first paragraph mean s withdrawal of troops after a defeat.回答不正确4.Ice breaking motivates team members compete with each other.回答不正确5.A good teamwork culture enables individuals make more efforts together.回答不正确答案：1.A CEO only needs to be passionate and enthusiastic.回答正确2.It is not professional that PayPal CEOblames his employees not to use PayPal or forget PayPal passwords.3.“A one - sided note” refers to the root of PayPal's problem.回答不正确4.When faced with internal problems,good executives find the root of a problem in their executive team first.5.Good executives need to give feedback immediately when they are listening to the staff.回答不正确答案：1.Performance management is a very important part of any quality human resource system.回答不正确2.The aim of performance management is to punish the unqualified employees.回答不正确3.An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答不正确4.Every enterprise can expect high performance from each employee.回答不正确5.“Performance management” is also called“performance appraisal”. 回答不正确答案：1.Jack Welch retired at the age of 65.回答不正确2.Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. 回答不3.If the business could not meet Welch's change requirements, its manager had 3choices.回答不正确4.The restructuring went before changing the organizational culture and the managerialstyles of GE's managers. 回答正确5.The Work Out lasted a week.回答不正确答案： 1. T 2. F 3. T 4. T 5. F1.A positive work culture will give workers more satisfaction.回答不正确2.Positive cultures have a lot to do with leadership vision and values.回答正确3.The direction and actions for the business must differ from the core values of the employeesin order for a workplace culture to be positive.回答不正确4.In competitive markets,leaders are under more and more pressure to keep a positive work culture.回答不 5. Positive work culture can be built in a short period of time.回答不正确答案：1. The final goal of the strategic planning process is a strategic plan.回答正确。
国家开放大学《商务英语3》形考任务4参考答案
国家开放大学《商务英语3》形考任务（单元测试4）参考答案一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。
（每题10分）1、Businesses can use free samples to build rapport and ______ customers ______ products or services.A. engage…to…B. engage…in…C. engage…for…2、______ your price be competitive and date of shipment acceptable, we intend to place a large order with you.A. IfB. ShouldC. If should3、We will have flown for 13 hours by the time we ________ to New York.A. will getB. getC. have got4、We sell insurance cover, the ______ you pay will depend on the cover you require.A. feeB. fareC. charge5、So I have a number of other ______ up my sleeve, as well.A. tricksB. strictC. trace6、Our new type of treadmill ______ release next month.A. is due toB. is due forC. is due7、An example of soft sell is to distribute free samples ______ customers often respond favorably.A. to whichB. in whichC. which8、She is the CEO of Roston Sport Accessories________ I told you.A. whoB. whomC. about whom9、Moreover, reservations by credit card four weeks ______ guarantee availability of the room size required.A. in advanceB. in additionC. in agreement10、The newly-designed ad ______ brought about a higher click through rate by the end of next month.A. willB. haveC. will have二、阅读理解（每题10分）阅读下面的文章，根据文章内容给题目选择正确的答案。
国家开放大学《商务英语4》形考任务4参考答案
一、选取填空题(每题10分,共5题)— Betty, we'll have a buffet party next Saturday. Will you join us?选取一项:A. I'd love toB. I'm afraid notC. By no means反馈你回答对的解析:本题考核表达“答复邀请”交际用语。
第一说话人邀请对方参加约会,听者表达有兴趣参加,因此答案是A。
对的答案是:I'd love to— I had a really good weekend at the seaside.选取一项:A. Oh, that's very nice of youB. Oh, I'm glad to hear thatC. It's a pleasure解析:本题考核表达“赞赏”交际用语。
第一说话人谈到在海边度过高兴周末,选项A表达感谢;选项Ｂ表达赞赏,选项C表达很乐意,因此答案是B。
对的答案是:Oh, I'm glad to hear that选取一项:A. to be observedB. be observedC. being observed译文:要认真遵守商标权、专属服务标志权和规章制度。
解析:句中need表达“需要,应当……”时,是实意动词,背面可以接动词不定式作宾语,但是动词不定式observe与主语之间是被动关系,因此答案是A。
对的答案是:to be observed选取一项:A. districtB. distributeC. distract译文:我们不明白配销这样一份早餐有多么困难。
解析:district是名词,意为“地区”;distribute是动词,意为“分销,配送”;distract是动词,意为“使分心”。
依照词性和句意,应当选用distribute,因此答案是B对的答案是:distribute选取一项:A. beforeB. becauseC. whether译文:由于看到不良市场反馈,管理团队决定召开紧急会议解析:主句阐明管理团队要要召开紧急会议,从句应当是提供因素。
电大2018_2019年度管理英语4参考答案
英语参考答案一、选择题I、-I think thi ngs have bee n a bit difficult for us the last couple of mon ths.- _____ A ______ W e' ve bee n work ing hard, but still getti ng beh ind.A. You ' re right.B. I ' m afraid.C. I don ' t think so.2. —How can you expla in the latest situatio n?- A ,I know it is all my fault.A. SorryB. Excuse meC. I ' m afraid3. - Do you mind if I use vouchers to spe nd in a restaura nt?- _____ B ___A. Yes, please.B. Not at all. Go ahead.C. No, tha nk you.4. —I ' m going to Beijing for a few days.- _____ C ___ I wish I could go with you.A. It doesn ' t matter.B. Forget it.C. I really envy you.5. —The Auto Show in the City Stadium has bee n can celed.-Oh, no! A ________A. What a pity!B. It doesn ' t matterC. It ' s notinteresting at all!6-Is it possible for you to work out the pla n toni ght?- _____ B ______ .A. I ' ll do that.B. I think so.C. I ' d love to.7. - How did your meeting go yesterday?- A‘actually, it was really frustrating.A. Not so goodB. Very goodC. Noth ing special9. —Will you help me arrange a meeti ng with Mr. Brow n, please?- ___ C _____A. No, no way.B. No, I can ' t.C. Sorry I can ' t. I have to finish my project rightnow.10. - You' d better not push yourself too hard. You can turn to the team for help.-___B _______A. You are right.B. No, we can ' t do that.C.I think it will kill our time.II. This project is too big for me to finish on time.- ______ C ______ .A. Please do me a favorB. That is a daydreamC. I'll give you a hand12. AT&T found that employees with better pla nning and decisi on-mak ing skills were A to be promoted into man ageme nt jobs.A. more likelyB. more likeC. more un likely13. The dema nds and requireme nts placed on the CEOof Sony are differe nt from ___ B __ on the man ager of your local Wen dy's restaura ntA. theseB. thoseC. which14.I t is through en thusiasm and quiet inten sity A we tran sform creativity and visi on into the tech no logies.A. that 正确B. /C. which15. We could let some of the staff work from home. ___ B ________ ?—That's a good idea.A. Do you have any good ideasB. What do you thi nk of itC. Is there anything else16. Could you give us a speech on man ageme nt functions some day this week?—_____ C ________ .A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17. The HumanResource Managing Department at Honda is given specific instructions ______ C __ e mploy the best possible workers.A. how toB. on what toC. on how to18. Eve n the best continu ally seek ways to C ___ their skills.A. sharpB. sharpe nerC. sharpe n20. The resp on sibilities in han dbook B __ that man agers have to be concerned with efficie ncyand effect iven ess in the work process.A. implyB. in dicate 正确C. in terrupt21. so that un dersta nding takes place. BA. en ableB. En gageC. en courage22. Supervisors should _______ their employees in two-way communication so that understanding takesplace.A. en ableB. en gage 正确C. en courage23. A CEOs spe nd pla nning, the more profitable their compa nies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_______ C __________ .A. Yes, but ni have En glish classesB. Sorry, I have an appo in tme nt with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _______ A ____ people are often burned out, it's important for employeesto have a pers onal connection with you and the work you believe in.A. whereB. whe nC. while26. Effective leaders distill complex thoughts and strategies in to simple, memorable terms__B _______ c olleagues and customers can grasp and act upon.A. whe nB. that 正确C. who27. What you n eed to do is to keep things short and sweet, just the _ C __ .A. questio nsB. topicsC. highlights28. —If you can't say what you've come to say at the meeti ng, what's the point?—_________ B________ ,but I think you might n eed to cha nge your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29. Whe n the message fin ally reached the Comma nd Cen ter, it B ______ “ mutated ” to become—"Send three and four - pen ce, we're going to a dance. ”A. wasB. hadC. have30.I thi nk the primary A factor is there's bee n so much abse nee lately.A. con tribut ing 正确B. caus ingC. affect ing31.If dema nd is rising but the firm ___ C ____ from com muni cati on failure, the n stocks willfall and there will be un derstaffi ng.A. has bee n sufferi ngB. is going to sufferC. is sufferi ng正确32. — ________ C __________ iden tify the problems that have bee n occurri ng?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. —Will you go on a pic nic with us tomorrow?—_______ C __________ .A. Yes, but ni have English classesB. Sorry, I have an appointment with Dr. BrownC. rm afraidI have no idea34. Creativity, especially A _____ which takes place across departmental boundaries, is likelyto suffer hugely as team syn ergy slips.A. thatB. thoseC. /35. What you n eed to do is to keep things short and sweet, just the C __ .A. questio nsB. topicsC. highlights36. Every time I tried to say something, he would __B _ to something else.A. move offB. move onC. move over37. —How did your meeti ng go yesterday?—_______ A __________ actually, it was really frustrati ng.A. Not so goodB. Very goodC. Noth ing special38. —If you can't say what you've come to say at the meeti ng, what's the point?—_________ B________ ,but I think you might n eed to cha nge your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39. Effective leaders distill complex thoughts and strategies in to simple, memorable terms _ B _______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40. He's left now, but productivity has n't _C __ that much.A. carried on 不正确B. caught upC. picked up41. Who was _A ___ the meet ing ?A. chairingB. leading 不正确C. charging42. —____ B _______—rd like to have this film developed.A. What's it?B. May I help you?C. What do you wan t? 不正确43. —What are your teammates like?— A _______A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good frien ds.44. How do you get your members to _ C __ as a team?A. pull apartB. pull upC. pull together 正确45. The majority of these team challe nges __C _ any where.A. can deliverB. are deliveredC. can be delivered46.1 have bee n very lucky to have had A man agers duri ng my career so far.A. terrific 正确B. terribleC. terrifyi ng47. Will you help me arrange a meeti ng with Mr. Brow n, please?—___ C _______A. No, no way. 不正确B. No, I ca n't.C. Sorry I can't. I have to finish my project right now.48. —Could I borrow your iPad for a few hours?—___ B _______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It does n't matter.49. The team creates an en vir onment C __ people are comfortable in com muni cat ing, advocat ingpositi ons, and tak ing action.A. thatB. which 不正确C. i n which50. Team members are __ B __ as unique people with irreplaceable experiences, points of view,and kno wledge to con tribute.A. treatedB. viewedC. known不正确51.In high school, I am equally comfortable __ B__as a member of a team and independently.A. to work 不正确B. worki ngC. work52. I am sorry for what I have said to you.—_____ C _____A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53. —Could I borrow your iPad for a few hours?—_____ B_____A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It does n't matter.54.1 like to think __C __ . I am always the one finding new ways to a situation or challenge.A. in side of the boxB. of the boxC. outside of the box 正确55.1 believe that I have a lot to con tribute A a team environment, and am comfortable inboth leadership and player roles.A. toB. with 不正确C. for56. Regular and con crete feedback is importa nt __ B ___ who is not perform ing up toA. when to deal with a workerB. whe n deali ng with a workerC. whe n dealt with a worker 不正确57. Wow! This is a fan tastic project! I've n ever known you're so creative.—_____ C __A. Don't men ti on it.B. Great, I dare to say I am a tale nt. 不正确C. Thanks for your complime nts.58. — _____ C ___—You might as well write a tha nks-no te.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59. Lear ning new things has always bee n a great A for me.A. motivator 正确B. motivateC. motivatio n60. The leader __C _ at creati ng opport un ities to provide rewards, recog niti on and tha nks to his or her staff.A. exceedsB. excelle ntC. excels 正确61. —Do you mind if I use vouchers to spe nd in a restaura nt?—__ B ______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, tha nk you.62. —Can I get you a couple of tea?—_____ A_________________ .A. That's very n ice of youB. With pleasureC. You can, please 不正确63. __C _ clearly com muni cate with and actively liste n to employees is esse ntial performa nee.A. Be able toB. Be ing able 不正确C. Bei ng able to64. __ C _ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确her pote ntial. to improve theirC. Regardless of65. A n appreciated gift and the gesture of providi ng it will __B _ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and liste n.—AA. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67. — ____ C ____—You might as well write a tha nks-no te.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem n eeds might in clude the A from a workplace.A. rewardsB. rewarded 不正确C. rewarded69. Fifty-five per cent of the resp ondents said that praise and atte nti on from their supervisor would make them feel A the compa ny cared about them and their well-be ing.A. as ifB. even if 不正确C. like70. All the team members tried their best. We lost the game, ___ A ___ .A. howeverB. therefore 不正确C. si nee71. Over-the- top? You mean …—____ C _____A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72. —Why did n't you come to my birthday party yesterday?—______ B ___A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accide nt. 正确C. Fin e, I n ever go to birthday parties.73. At a rough A ____ , we will take ano ther four weeks to finish this pla n.A. estimate 正确B. valueC. account74. Good work A good pay.A. deservesB. requests 不正确C. deserts75. They have come to the con clusi on A _____ this win ter will be eve n colder tha n before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—___ C ______A. I don't thi nk so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't thi nk so. It's n ot your fault.77. —Do you know where I can repair my motorcar?—___ B ______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78. The workme n want to __ B ___ the nu mber of worki ng hours and to in crease pay.A. deleteB. decrease 正确C. depress79. We ndy suggests that we B ______ tomorrow.A. shall goB. should go 正确C. will go80. Without his assista nee, I A ______ the research last mon th.A. would n ot have completed 正确B. could not finishC. should not finish81. —Haven't see n you for ages. What are you busy doing now?—_____ C ____A. Yes ,long time no see.B. Yeah, tha nks for coming.C. I am worki ng part time in a bookstore. 正确82. —Over-the- top? You mean …— A ______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83. L inda walked at the head, A _____ by her colleagues.A. followedB. followi ng 不正确C. to follow84. Please ask the solicitor what his __ B ___ would be to take the case to court.A. fareB. feeC. salary 不正确85. A child's character is greatly in flue need by his home __ B __ .A. caseB. en vir onment 正确C. situati on86. —Can I have three days off next week, Mr. Smith?—__B __ . I can man age without you.A. I'm afraid notB. Of courseC. It depe nds 不正确87. —If you don't believe in yourself, no one else will.—__C __ . Con fide nee is really importa nt.88. They depe nd on each other to survive. In other words, they are B __ f or survival.A. in terwove nB. in terdepe ndent 正确C. intern atio nal89. He ordered that nothing __ B____ un til the police arrived.A. was touchedB. should be touched 正确C. had bee n touched90. Redu ndancy happe ns whe n employees n eed to __C their workforce. And as a result, some one gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?— A . Either will do.A. I don't mind 正确B. No problemC. Go ahead92. —If you don't believe in yourself, no one else will.—__C __ . Con fide nee is really importa nt.A. That's not the pointB. I don't thi nk so 不正确C. I could n't agree more93. By the end of the year, the sales pla n for the n ext year B __ .A. will be madeB. will have bee n madeC. have bee n made 不正确94. All A glitters （闪闪发光）is not gold.A. that 正确B. whichC. what95. To build the reservoir （水库）,thousands of people have to be A .A. relocatedB. repeated 不正确C. reopened96. —Terribly sorry to in terrupt, but may I use your dicti on ary?—Yes, _______ A ______ .A. of courseB. it doesn ' t matterC. no hurry 不正确97. —Have you already paid? What's my share of the bill ?—___ C ____ . It was n't very much.A. It's my shareB. None of your bus in ess 不正确C. Don't worry about it98. A n agreeme nt was reached on the C__ of mutual respect and mutual in terest.A. basic 不正确B. baseC. basis99. _ C__ there is smoke, there is fire.A. If 不正确B. WhenC. Where100. Compared A En glish, Chin ese is gen erally believed to be more difficult to learn.A. with 正确B. fromC. aga inst101. —The Auto Show in the City Stadium has bee n can celed.—Oh, no ! A __________A. What a pity!B. It does n't matter! 不正确C. It's not in terest ing at all!102. —Sorry for being late. I should have called you earlier.—___ C ____ . I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103. _A ___ the importa nee of En glish, we should put more effort in to it and try to learn it well.A. Give nB. Givi ng 不正确C. Gave104. After days of in vestigati on, the police were __B__ reality.A. looki ng into 不正确B. approach ingC. finding105. The reas on B__ he was abse nt from class yesterday was that he was ill and hospitalized.A. forB. why正确C. that106. ——You have to believe in yourself. No one else will, if you don't.—________ C _________ C on fide nee is really importa nt.A. It's not my eup of tea.B. I don't thi nk so. 不正确C. I could n't agree more.107. —It's about a successful bus in essma n's man ageme nt experie nee, is n't it?—___ B ______A. My pleasure!B. That's right! 正确C. It's up to you!108. The key A successful impleme ntati on is clearly com muni cat ing the strategy to the whole compa ny.A. toB. in 不正确C. of109. We __ B ___ with achieveme nt.A. doneB. are obsessed 正确C. catch up110. __C __ we can't compete in terms of size I do believe we hold an adva ntage in terms ofdedicati on to customer service.A. ThereforeB. ButC. Although 正确111. — Scott , I'd like to have your opinions about my written report.—_____ C ________ But I have one suggestio n.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. —I'd like a wake-up call at 7:00 a.m., please!—OK, ________ B _______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113. How do we expect to compete with a compa ny that has such a huge __C _ and huge resources?A. recomme ndati onB. reduct ionC. reputatio n 正确114. We n eed A com muni cati on skills: liste n carefully, thi nk before you speak and man agecon flicts diplomatically.A. outsta ndingB. plainC. gen eral 不正确115. This is the man __ B __ l ast night.A. whom I saw himB. whom I saw 正确C. what I saw116. _________ C _________ -Actually I prefer working on my own.A. Could I use this dictio nary?B. May I ope n the window to let in some fresh air?C. Do you prefer teamwork or worki ng in dividually? 正确117. — Scott , I'd like to have your opinions about my written report.—_______ C _______ But I have one suggestio n.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118. He will write to me as soon as he _ B ___ h ome.A. will have retur nedB. returnsC. will return 不正确119. please A your hand if you have any questi on at all.A. raiseB. rise 不正确C. arise120. Whe n people are surr oun ded by B ___ c om mun icati on and en courageme nt, they can find the courage to try, fail, redo, and try aga in.A. complicatedB. con sta nt 正确C. corporate121. —rd like a wake-up call at 7:00 a.m., please!—OK, ________ B ______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122. — __________ C ________________—Actually I prefer working on my own.A. Could I use this dictio nary?B. May I ope n the window to let in some fresh air?C. Do you prefer teamwork or worki ng in dividually? 正确123. —Who should be resp on sible for the accide nt?—The boss, not the workers. They just carried out the order __B ___ .A. as are told 不正确B. as toldC. as they told124. How do we expect to compete with a compa ny that has such a huge __C __ and huge resources?A. recomme ndati onB. reduct ionC. reputatio n 正确125. We n eed __ A___ com muni cati on skills: liste n carefully, thi nk before you speak and man agecon flicts diplomatically.A. outsta nding 正确B. plainC. gen eral二、阅读理解21. Confirming receptio n of the sent messages means _ A ________ .A. the messages are sent to the right receiversB . the messages are correctly understoodC. the messages are correctedly writte n22. In the famous British Army Comma nder story, it was probably at the step of A _______ thatwent wrong in the com muni cati on cha in.A. decodi ngB. sendingC. con ceivi ng23. Chin ese whispers is ___ B ________ .A. a pers on who whispers in Chin eseB. a game to pass message around in a whisperC. the fact that Chinese people don ' t normally talk very loudly24. Allocative failure does NOT happen when _______ A_____ .A. the right information goes to the right placeB. a compa ny gathers false in formati onC. the correct in formatio n is not received by the right pers on25. Which of the followi ng cases bel ongs to huma n failure? CA. In creas ing customer compla in ts.B. Adequate com mun icatio n betwee n departme nts.C. Decreas ing creativity across departme nts.21. What is the main idea of this passage? BA. To introduce some of the author ' s ideas about management.B . To introduce five distinet functions of managing proposed by Fayol.C. To promote the book en titled Admi nistratio n In dustrielle et Gen erale.22. What are the in flue nee of Fayol ' s book Admi nistratio n In dustrielle et Gen erale? CA. It is of no in flue nee at all for today.B. It is nearly forgotten by the world.C. it is still great effect on curre nt man ageme nt courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leadi ng.B. Organizing.C. Staffi ng.24. Which item in Chinese below has not mentioned as things needed to take care for people man ageme nt?AA. 住房公积金B. 医疗补贴C. 请假25」n the step of A , man agers n eed to find out obstacles in the course of achiev ing company s objectives and goals.A. con trolli ngB. leadi ngC. pla nning1. Con firm ing recepti on of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly un derstoodC. the messages are correctly un derstood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the com muni cati on cha in? AA. Con ceivi ng.B. Sending.C. Receivi ng.3. What is Chin ese whispers? BA. Who whispers in Chin ese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happe n whe n AA. the right information goes to the right placeB. a compa ny gathers false in formati onC. the correct information is not received by the right department or person5. Accord ing to the passage, which of the followi ng cases does NOT bel ong to huma n failure? CA. Decreas ing creativity across departme nts.B. I nadequate com mun icati on betwee n departme nts.C. In creas ing customer compla in ts.1. This team buildi ng event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. buildi ng up team morale2. This event was held in AA. a self-service restaura ntB. a coffee shopC. a classroom3. About how many team members were out of the sec ond round of the activity? CA. 30.B. 35.C. 5.4. Which stateme nt below is correct? CA. In the sec ond round, every one of the team had found their ballo ons after 15 minu tes.B. In the third round, the team members were asked them to find the balloon with their nameon it amon gst the hun dreds of other ballo ons in the room.C. In the third round, everybody had their own ballo on with help from others with in 2 minu tes.5. What was the event going to teach these employees? AA. Shari ng and cooperati ng with other team members is more efficie nt whe n they are worki ng together.B. Focus ing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by in dividual.1. How would you describe Google? 回答不正确A. Medium-sized intern ati onal compa nyB. Large global en terprisesC. Large America n compa ny2. Which one does NOT bel ong to the methods that Google motivate its employees? 回答不正确A. Promoti ng the employee who has more in flue nee on Google the higher job positi on.B. Shuttling the employees between home and office.C. Offeri ng en terta ining equipme nt in workplace.3. Who foun ded Google? 回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT? 回答不正确A. Know all in formatio n of Google and discuss questi ons with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success? 回答不正确A. Inno vati ng hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happ in ess of its employees as much as inno vati ng good products. 答案：1. B 2. A 3. A 4. B 5. C1. What should you do whe n you are give n a bad performa nee review? 回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and liste n carefully.2. What should you do after you are give n a bad performa nee review? 回答不正确A. Quit your job immediately.B. In sist on making comme nts.C. Lear n from the review.3. What should you do if you do n ot agree with the bad performa nee review? 回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performa nee review? 回答正确A. Un dersta nd the established performa nee sta ndards.B. Lear n more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we un dersta nd the cause of a bad performa nee review? 回答不正确A. Because it helps the employee to get promoted immediately.B. Because it en courages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to回答正确A. cut dow n on the nu mber of workersB. reshuffle the orga ni zati onC. survive2. “No industry is exempt ” means 回答正确A. No in dustry is an excepti onB. No in dustry is an exampleC. Not every in dustry can be exempted3. The followi ng questi ons are ofte n discussed among scholars EXCEPT 回答正确A. How can bosses create favorable con diti ons for cha ngeB. How can productivity be in creasedC. What can workers do to get through cha nge4. How many suggesti ons does the author put forward? 回答正确A. 4B. 5C. 65. From the passage, we know that Rob in Sharma is 回答正确A. an expert on leadership, and pers onal successB. a great leaderC. some one who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is n ecessary in creati ng inno vati on culture? 回答正确A. com muni cati onB. courageC. immitatio n2. How does 3M create its inno vation culture? 回答正确A. Put inno vati on at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inno vati on in every part of the compa ny.3. The word prerequi site in “ Make it a job prerequisite ” means 回答不正确A. required as a prior con diti onB. going afterC. prior to request4. How does Gillette create its inno vati on culture? 回答不正确A. Put inno vati on at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inno vati on in every part of the compa ny.5. The formati on from idea to inno vati on n eeds 回答不正确.A. discussi on and reviseB. failure and courage。
国开电大商务英语4形考商务英语4样题1
商务英语4样题一一、交际用语（共10分，每小题2分）1～5题：选择正确的语句完成下面的对话。
1. —Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—________You’ve been itching to go on a business trip for months.A. I am sorry to hear that.B. Great! You must be happy.C. So what?答案：B解析：本题考查“表达心情”的交际用语。
选项A表达遗憾的心情，选项B表达高兴的心情，选项C表达妒嫉的心情。
根据下句“你几个月以来一直期盼着出差”，确定此处表达的是高兴的心情，所以答案是B。
2. —Betty, we’ll ha ve a buffet party next Saturday. Will you join us?—_______, Susan. Thank you!A. I’d love toB. I’m afraid notC. By no means答案：A解析：本题考查“表达回复邀请”的交际用语。
第一说话人邀请对方参加聚会，听者表示有兴趣参加，所以答案是A。
3. —I’m really fed up with Larry!—________A. I’m sorry to hear that.B. Really?C. Hey, what’s up?答案：C解析：本题考查“应对抱怨”的交际用语。
第一说话人情绪比较激动，抱怨自己受够了拉里；回答者应对其表示关切，积极询问原因，所以答案是C。
4. —________, but I still have the feeling that it’s not safe enough.—I couldn’t agree more. That’s why I only do street shopping.A. Paying online is much unsafe than beforeB. Paying online is less safer than beforeC. Paying online is much safer than before答案：C解析：本题考查“进行比较”的交际用语。
国开(中央电大)本科《商务英语4》形考任务(单元自测1至8)试题及答案范文
国开(中央电大)本科《商务英语4》形考任务(单元自测1至8)试题及答案范文国开(中央电大)本科《商务英语4》形考任务(单元自测1至8)试题及答案(电大网上形考必备资料) 说明：课程代码：04012。
适用专业及层次：会计学、金融学、市场营销和物流管理本科。
平台考试网址：http：//。
单元自测1 试题及答案题目顺序是随机的，使用查找功能（Ctrl＋F）进行搜索[题目]— How would you like to go？—__________________. [答案]I＇d like to fly to Frankfurt for a stay of two days [题目]____________ behalf of VancouverC&S Int＇l Trade Corp., I am pleased to invite you and your colleagues to visit us. [答案]On [题目]—__________________？— I expect to depart for Frankfurt on Sunday, September 1st, any time after 13：00 pm. [答案]When do you plan to leave [题目]—__________________？— Sure, no problem. First, go see Cindy and tell her where you＇re going and when. [答案]Can you fill me in [题目]—__________________？— Yes, business class. [答案]Will you fly business class [题目]Can youfill me ____________ ？I need some detailed information. [答案]in [题目]—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—__________________You＇ve been itching to go on a business trip for months. [答案]Great! You must be happy. [题目]If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country. [答案]to visit [题目]Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller＇s ____________. [答案]checks [题目]Please ____________ an open return flight from Barcelona to Frankfurt. [答案]book [题目]The processing time____________ per embassy. [答案]varies [题目]Traveller＇s checks are generally ____________ small face value. [答案]of [题目]Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks. [答案]buying [题目]We used to ____________ cash advances. [答案]have [题目]You can download and print off the____________ online. [答案]form 翻译：为句子选择正确的翻译（每题10分）。
2018电大商务英语形考任务4答案
一、选择填空：阅读下面的对话或句子，从A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。
— Oh, but how long will it take to reach LA?—选择一项：A. Usually it takes around 12 days.B. It takes a long time to reach LA.C. LA is very far from here.— Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you? —.选择一项：A. Good morning, Ms. Lin. Nice to meet you.B. No, thank you.C. Good morning, Ms. Lin. This is Daniel Anderson speaking.— When can you effect shipment? I ’ m worried about late shipment.—选择一项：A. The shipment will be effected soon.B. The shipment won ’ t be late.C. About in June.As a rule, the buyer is responsible for a ship or booking the shipping space.选择一项：A. usingB. charteringC. makingI ’ d like to know what time we can get the container it is in the port.选择一项：A. whyB. whenC. where二、翻译：从以下 A 、 B、 C 三个选项中选出与英文最适合的中文翻译。
1． We usually make a direct shipment unless the customers require transshipment. 回答BA．我们通常直接制造船只，除非客户要求间接制造。
国家开放大学《商务英语3》形考任务4参考答案
国家开放大学《商务英语3》形考任务（单元测试4）参考答案一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。
（每题10分）1、Businesses can use free samples to build rapport and ______ customers ______ products or services.A. engage…to…B. engage…in…C. engage…for…2、______ your price be competitive and date of shipment acceptable, we intend to place a large order with you.A. IfB. ShouldC. If should3、We will have flown for 13 hours by the time we ________ to New York.A. will getB. getC. have got4、We sell insurance cover, the ______ you pay will depend on the cover you require.A. feeB. fareC. charge5、So I have a number of other ______ up my sleeve, as well.A. tricksB. strictC. trace6、Our new type of treadmill ______ release next month.A. is due toB. is due forC. is due7、An example of soft sell is to distribute free samples ______ customers often respond favorably.A. to whichB. in whichC. which8、She is the CEO of Roston Sport Accessories________ I told you.A. whoB. whomC. about whom9、Moreover, reservations by credit card four weeks ______ guarantee availability of the room size required.A. in advanceB. in additionC. in agreement10、The newly-designed ad ______ brought about a higher click through rate by the end of next month.A. willB. haveC. will have二、阅读理解（每题10分）阅读下面的文章，根据文章内容给题目选择正确的答案。
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C.making
B.chartering
专业资料整理分享
WORD格式可以任意编辑
I ’ dliketoknowwhattimewecangetthecontaineritisintheport. 选择一项：
A.why
C.where
B.when
二、翻译：从以下 A、 B、 C 三个选项中选出与英文最适合的中文翻译。
பைடு நூலகம்
专业资料整理分享
isveryfarfromhere.
— Goodmorning.FarEastLogisticsCompany.ThisisLinHanxue.MayIhelpyou? —. 选择一项： A.Goodmorning,Ms.Lin.Nicetomeetyou.
B.No,thankyou.
C.Goodmorning,Ms.Lin.ThisisDanielAndersonspeaking.
回答 A
A．所有的盒子都应当装在纸板箱里。 B．各种盒子都应当装在纸板箱里。 C．纸板箱都应当装在所有的盒子里。
5． Modernlogisticsisoneofthemostexcitingjobsintheworld.
回答 B
A．现代物流是世界上最激动人心的工作。 B．现代物流是世界上最激动人心的工作之一。 C．世界上令人激动的工作是现代物流。
WORD格式可以任意编辑
一、选择填空：阅读下面的对话或句子，从 最佳选项。
A、 B、 C 三个选项中选出一个能填入空白处的
— Oh,buthowlongwillittaketoreachLA? — 选择一项：
uallyittakesaround12days. B.IttakesalongtimetoreachLA.
回答 C
A．运输在国际贸易当中担当着重要任务，因为国外的买者需要 发送生产出的产品。
B．运输在国际贸易当中承担重要的部分，因为制造产品需要发 送给国外的购买者。
C．运输在国际贸易当中起着重要的作用，因为生产出的产品需 要发送给国外的购买者。
专业资料整理分享
WORD格式可以任意编辑
4． Alltheboxesshouldbepackedinacarton.
—Whencanyoueffectshipment?I ’ mworriedaboutlateshipment. — 选择一项：
A.Theshipmentwillbeeffectedsoon.
B.Theshipmentwon ’ tbelate.
C.AboutinJune.
Asarule,thebuyerisresponsibleforashiporbookingtheshippingspace. 选择一项：
1． Weusuallymakeadirectshipmentunlessthecustomersrequiretransshipment. B
回答
A．我们通常直接制造船只，除非客户要求间接制造。 B．我们通常采取直运，除非客户要求转运。 C．我们通常采取直运，这样客户才要求转运。
2.Ittakesaroundtwoworkingdaystounloadthecontainers.
回答 A
A．卸下这些集装箱大概需要用两个工作日。 B．卸下这些集装箱需要工作两天。 C．卸下这些集装箱工人们需要围绕其工作两天。 3． Transportplaysanimportantpartininternationalbusinessbecausegoodsproduced
havetobedeliveredtothebuyersabroad.