商务英语听说考试以及答案
商务英语听说考试以及答案
《商务英语听说I》试卷及其答案（本试卷共2页，考试时间为90分钟）I. Give the English/Chinese Equivalents.（10×1=10分）1. 总部2. 年营业额3. 毛皮4. 环保的5. 圆形6.duty-free7.candidate8.public relations9.subsidiary company10.personnel departmentII. Interpreting the following conversation.(2×15=30分)1.A：你毕业于哪所大学？B：我毕业于山东外国语职业学院。
A：你什么时候毕业的？B：我2019年毕业的。
A：你学什么专业？B：应用英语A：你大学成绩怎样？B：还不错，平均分85分。
A：你的英语水平如何？B：我二年级通过了大学英语四级A：你希望起薪是多少？B：我想月薪3000元起。
A：你有什么问题要问我吗？B：你们的工作时间和福利待遇怎样？A：我们每周工作5天，偶尔加班。
我们的职员享受人寿保险、健康保险和每年13天的带薪假期，不包含公共假期。
每年年底，我们有奖金，奖金与工作表现和成绩挂钩。
B：我明白了。
A：面试就到这里吧。
2.A：想不到在这遇见你。
你好吗？B：还可以。
好长时间不见了，目前你在哪高就？A：我在一家中外合资企业当会计。
你呢？B：我现在是个体户。
我两年前就下海了。
我与朋友合开了家公司。
A：你们公司是搞哪一行的？B：我们专营化妆品。
不过现在生意很难做。
我们处于一种不赚不亏的状态。
你太太怎样？A：她下岗了。
她所在的企业半年前就倒闭了。
她现在正在找工作呢。
B：听到这我很难过。
请替我向她问好。
A：我会的，谢谢。
ⅢTranslating the following sentences(15×3=45分)1.我们公司是作外贸的。
2.这个产品是在国内外深受好评。
3.我把明天的预约推迟到下周三，你介意么？4.我可以问你几个个人方面的问题么？5.我的专业是英语，我辅修了国际商法。
商务英语专四试题及答案
商务英语专四试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确答案。
A. 产品介绍B. 市场调研C. 客户反馈D. 销售策略[录音内容]（对话内容略）答案：C2. 根据所听短文，回答以下问题。
Q1: 公司的主要产品是什么？Q2: 公司面临的主要挑战是什么？[录音内容]（短文内容略）答案：Q1: 电子产品Q2: 市场竞争二、阅读理解（共30分）1. 阅读以下商务邮件，回答问题。
[邮件内容]（邮件正文略）Q1: 邮件的主要目的是什么？Q2: 发件人希望收件人采取什么行动？答案：Q1: 询问产品报价Q2: 提供报价单2. 阅读以下商务报告摘要，选择正确答案。
[报告摘要]（摘要内容略）A. 公司收入增长B. 市场份额下降C. 产品创新成功D. 客户满意度提升答案：A三、完形填空（共20分）阅读下面的商务文章，从所给选项中选择最合适的填入空白处。
[文章内容]（文章正文略）1. The company has been _______ for its innovative approach.A. recognizedB. criticizedC. ignoredD. forgotten答案：A2. Despite the challenges, the team _______ to meet the deadline.A. failedB. succeededC. hesitatedD. refused答案：B四、翻译（共15分）1. 将以下句子从中文翻译成英文。
“我们的产品在国际市场上享有很高的声誉。
”答案：Our products enjoy a high reputation in the international market.2. 将以下句子从英文翻译成中文。
"The negotiation process was lengthy but ultimately successful."答案：谈判过程漫长但最终成功。
商务英语听说1-5单元答案及原文
1. Joan White, production director of Klosson Ltd. would like you to give her a return call about welding machines at8 a. m on Tuesday. Her phone is (3) 672179.
a. MAKING CONTACT BY PHONE
Receptionist:Quality Machine Tools. May I help you?
Wang:Yes, may I speak to Charles Wright, please?
Sally:Yes, I’ll connect you with his office. One moment please.
Sally:Hello. Charles Wright’s office.
Wang:Hello, I’d like to speak to Charles Wright, please.
Sally:I’m sorry; he is not in at the moment. May I take a message?
Wang:Yes. Mr.Wright. Thank you for returning my call. I was calling you about an inquiry of your machine tools.
Wright:Yes. My secretary told me that you’re from China Machinery & Equipment Corporation. What are you interested in, in particular?
商务英语听说(第二版)参考答案unit1-to-test-I--the-keys-of--liste
Unit1. Welcome and farewell.Part A. intensive listeningPhonetics: A B A D CDictation:1.Flight AF 463 to Paris is now boarding at Gate number 7.2.This is the final call for flight No. AZ 963 to Rome.3.I’d like to make a reservation for a flight to Boston on Nov. 28th.4.Do you have a single room available tomorrow night?5.I’m looking forward to our future cooperation.6.I’ll need an economy ticket with an open return.7.I’d like to have my laundry by 9 o’clock tomorrow morning.8.Thank you for all your help during our stay here in China.Part B. Extensive listeningDialogues: B C B B D1.W: do you have anything particular to declare?M: No. I don’t think so. I haven’t got anything dutiable with me.Q: where does the conversation most probably take place?2. M: will you attend the Fair in Tianjin in two days?W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards.Q: where is the man going tomorrow?3.W: your flight will be departing from Gate 18. the boarding time is 8:45 and yourflight leaves at 9:15, have a nice journey!M: thank you very much.Q: what time does the man’s flight depart?4.M: did you enjoy your flight?W: Not really, I was a little airsick when the plane experienced a few bumps.Q: how does the woman like her flight?5.W: room reservation, good afternoon.M: I’d like to book a double room for Tuesday next week.Q: what’s the probable relationship between the two speakers? Conversation:Meeting a foreign businessman at the airportMr. Wang: excuse me, sir, but are you Mr. Stone from New York?Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export Company, Ltd.Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet you, Mr. Stone.Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me. Mr. Wang: it’s my pleasure. How many people are there in your party?Mr. Stone: only two. This is Miss White, my assistant.Mr. Wang: nice to meet you, Miss White.Miss. White: nice to meet you too, Mr. Wang.Mr. Stone: I’m sorry to have kept you waiting for long, but the flight was delayed 30 minutes. If it weren’t for the heavy fog, we would have been here by 2:00pm.Mr. Wang: never mind. I was stuck in traffic, too.Mr. Stone: where are we heading now?Mr. Wang: I guess you must be very tired after the long trip, so it is best if we go to your hotel to check in first. If you don’t mind, we’d like to accommodate you at Sheraton Hotel.Mr. Stone: terrific! That’s very considerate of you.(on the way)Mr. Stone: how far is it to the hotel?Mr. Wang: about 45 minutes. Is this your first time here in Tianjin, Mr. Stone?Mr. Stone: yes. We’ve never been here before.Mr. Wang: so you might as well have a look at the city along the way. And we’ll show you around the city after our business.Mr. Stone: that would be great! Thank you very much.Section A: B C B D APart C. Listening & Speaking IntegrationConversation: Bon VoyageWang: it’s a shame that you can not stay in Beijing for a few more days, Mr. Knox! Knox: Yes, I’d like to, very much indeed. But I have to rush home and preside over the committee meeting. Anyhow, I really enjoyed every minute of my stay here, your warm reception, as well as your working enthusiasm have left me a deep and vivid impression and helped make my trip a productive one. Wang: it’s very kind of you to say so. Through beautiful negotiation we finally have all the disputes solved and the contract signed. I’m sure our initial transaction will pave the way for further cooperation between our two companies. We’ve been brought closer to each other by this transaction. It’s essential for us, or fora country, to strengthen economic contact with the outside world, isn’t it? Knox: I quite agree with you. In the long run, it makes sense for a nation to specialize in certain activities, producing the goods in which it has the most advantages and exchanging them for those in which it does not have the advantages. Wang: you seem to be an economist, Mr. Knox!Knox: you are to blame for it, Wang. If you hadn’t started this talk about a country’s…well, let’s drop this topic. Economist or not, I hope business between us will prosper. Then we’ll have more opportunities to meet each other. To tell you the truth, I find it very hard to say goodbye. I shall bemissing you, Wang.Wang: me too, I shall be looking forward to your visit again.Knox: next time I come, I shall see more of the city. And I’ve got to try Beijing Roast Duck again, very impressive. But listen, are they announcing my flight? I’m afraid I have to board the plane now.Wang: Bon V oyage, Mr. Knox!Knox: Good-bye. Let’s keep in contact.Wang: Good-bye and take care.Section A: F F T T TUnit 2. Companies and Occupations.Part A. intensive listeningPhonetics: B A D C ADictation:1.Our market share in China has increased by 6%, accounting for 15%.2.How many sections come under the Production Department?3.We have 70330employees world-wide and sales of $19806 million.4.The world wide company has operations in more than 100 countries.5.Secretaries who receive visitors are called receptionists.6.Business hours usually start at 9 am. And finish at 5 pm., Monday to Friday.7.Most of our work consists of looking after the taxation and financial affairs.8.In the United States alone we have a turnover of over $1 billion annually.Part B. Extensive listeningDialogues: D A D C B1.M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?W: well, I’m not quite familiar with it. You’d better do some research on the internet.Q: what does the woman think of P&J Chemicals?2.W: I’d appreciate your professional opinion. Do you think that I should sue thecompany?M: not really. I think that we can settle this out of court.Q: what is the probable relationship between the two speakers?3.M: should I come for an interview?W: I’ll let you know in two weeks when I hear from the Personnel Department.Q: when should the man come for an interview?4.W: may I have a look around your company?M: sure, I’ll show you. This way please. The canteen is on the ground floor, the Personnel Department and the Sales are on the second floor. And you’ll find our biggest department on the third floor, which is the Production Department.Q: on which floor is the Sales Department?5. M: Good morning. I’m John Green from General Sales Company. I have anappointment with Mr. Smith of the Purchasing Department at ten W: Good morning. Mr. Smith’s office is on the third floor. You can take the lift around the corner.Q: which department does the woman work at?Conversation:McDonald’sTom: Where are we having lunch today?Mary: Since we are visiting another client at 1:30, I guess we’ll just grab sth at McDonald’s. what do you think?Tom: that’s pk with me. We don’t need to bother finding a place to eat, because you can find McDonal d’s everywhere. Bur do you know the history of the bigM?Mary: not really, you seem to be an expert on that. Tell me some. Did a person named McDonald start it?Tom: yes, actually brothers Richard and Maurice McDonald opened their first restaurant in California in 1940.Mary: it has many restaurants around the world now.Tom: quite right. It’s one of the two most recognized and powerful brands in the world. The other is Coca Cola, the only soft drink supplier to McDonal d’s today.McDonal d’s operates over 32000 restaurants in 119 countries worldwide, employing more than 1.5 million people. It is growing with an average of 396 new restaurants to the system annually in the past five years. This means a new McDonal d’s will open somewhere in the world every single day.Mary: incredible! I wonder how much they make!Tom: sales across all of its company-owned and franchised restaurants totaled $56.9 billion in 2009. its revenues were of $22.7 billion and the net profit amountsto $4.3 billion.Mary: very good business. Do you know when we had the first McDonal d’s in Beijing?Tom: if I’m not wrong. It was 1992. the date , yes, April 23. but actually McDonal d’s very first appearance in China was in Shenzhen on October 8, 1990.Mary: you seem to know everything! Did you work there?Tom: No, I just came across an article in the newspaper the other day!Part C. Listening & Speaking IntegrationConversation: a job interviewInterviewer: thank you for coming to see us, Emily. Have a seat please. Now, I’d like to start by checking a few details with you.Emily: OKInterviewer: your resume says you worked in ABC Electronics, when did you join it? Emily: five years ago. It is a large international company, which provided a trainee program for people from university and, well that was my first job, trainee marketing manager.Interviewer: what exactly did you do?Emily: well, the program lasted 18 months. During that time I worked in different departments—in personnel, purchasing, marketing and such things. O also went out with the sales representatives to visit customers.Interviewer: did you enjoy it?Emily: yes, I did. I didn’t really know what I wanted to do when I left university, so it was god to see what the different departments did. I was really practical. Interviewer: it sounds interesting.Emily: yes, it was. But it was very badly paid. I did the same work as other people. I think a lot of the trainees feel they are a cheap source of labor. Interviewer: how long did you stay there?Emily: till the end of the trainee program. And then I saw a job vacancy in the marketing department of GM, and I applied for a job there. That’s where I work now.Interviewer: but why do you want to leave now?Emily: I want sth more challenging. And I want a job closer to home, too. Interviewer:all right, and what career development are you looking for in our company?Unit 3. products and salesPart A. intensive listeningPhonetics: A B D C CDictation:1.we will allow you another 2% discount for its new product.2.the pants are available in four different colors and three sizes.3.our machine is of better quality though the price is a little higher.4.there is a close relationship between building a reputation and establishinggoodwill.pared with competing products, ours is smaller and lighter.6.we have a wide selection of shirts that will appeal to all ages.7.our company relies on quick sales and low profits.8.the sales reached a peak of 850 million in 2006, before falling to under 600million in 2008.Part B. Extensive listeningDialogues: A B D A C1．W: Do you think we should put an ad in the newspaper for the new product?M: by all means.Q: what does the man think of n ad in the newspaper?2．M: is it the latest model you have?W: Yes, this model is specially designed for personal cyclists. It’s got Italian frame and Japanese components.Q: what product are they talking about?3．W: In what newspapers, magazines or websites does your company advertise?M: we send brochures and samples to our potential customers. That’s more direct.Q: how does the man’s company advertise?4．M: any news from the annual conference?W: yes. The sales of this year are reported to be 120 million, increased by 20% compared with last year.Q: what were the sales last year?5. W: I’d like to get some information about your vacuum cleaner.M: OK. Unlike any other vacuum cleaner, ours is unique. It has some space age design features. Most importantly, there’s no bag inside.Q: what do we learn about the vacuum cleaner?Conversation:Section A: C B D A CPart C. Listening & Speaking IntegrationSection A1.warranty2.selling price\3.yearly on-site maintenance service after one-year warranty period4.money-back guarantee5.free deliveryUnit 4. MarketingPart A. intensive listeningPhonetics: B D A B BDictation:1.From what I’ve heard, you’re already well up in shipping work.2.I’m sorry to say that your price has soared.3.the next thing I’d like to bring up for discussion is insurance.4.it would be very difficult for us to push any sakes if we buy it at this price.5.we wish our opinions on marketing will be passed on to our manager.6.we sell our goods on loaded weight and not on landed weight.7.it’s too expensive, do you have any discount?8.we can effect shipment in December or early next year at the latest.Part B. Extensive listeningDialogues: A C D D B1.M: How many do you intend to order?W: I want to order 900 dozen.M: the most we can offer you at present is 600 dozen.Q: how many can the woman order?2.M: TV is much more effective to advertise our new product, but it will cost a lotof money.W: it is worth doing so as long as the result is satisfactory.Q: what does the woman mean?3.W: could we use booklets, letters, and catalogues for direct mail advertising?M: Yes. But you should build up a mailing list of possible customers for direct mail advertising.Q: what should the woman do first?4.W: you are going to Chicago tomorrow, aren’t you?M: Yes. I thought I’d fly, but then I decided that taking a Greyhound bus would be cheaper than driving or flying.Q: how will the man get to Chicago?5. M: I intend to get in the American market, but we know little about the localconditions and preferences.W: market research can help.Q: what does the woman mean?Conversation:Section A: F T F T FSection B:1.advertising\promotional2.on television\in a national newspaper3.posters\point-of-sales displays4.experienced salespeople5.high\T-shirts\umbrellaPart C. Listening & Speaking Integration Section A:1.have very little knowledge\blaze a trial2.defend and compete against3.various kinds and in scorching competition4.keep good relations and co-operationsUnit 5. Business FairsPart A. intensive listeningPhonetics: B D D C ADictation:1.I’m calling to inform you that we have decided to make the purchase.2.do you have any plans to sell in Europe?3.our company is ranked second in the business.4.we doubled our output in this department as a result.5.we could make a delivery of this parcel as soon as possible.6.we find our price 25% higher compared with other companies’.7.how much does she have to pay if she stays for 3 days?8.the new company can give him 2000 dollars a month as a start.Part B. Extensive listeningDialogues: C B D C D1. W: Do you think we should park the car downtown?M: it’s hard to find a place.Q: what does the man mean?2. M: if I place an order on this product, when can you deliver them?W: f or these products, we can arrange shipment at once. It would take longer, say, three months, if you want to order special designs.Q: when can products of special design delivered?3. W: are you glad that you came to work in Washington?M: Yes. Indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: where does the man live now?4. M: registration always takes so long.W: what bothers me is all the people who cut in line.Q: what bothers the woman?5. M: did you buy your car from that dealer in the city?W: he went out of business last week.Q: what does the woman mean about the car dealer?Conversation:Section A: B D C B CSection B:1.calling from\get some information2.vacant suites\conference hall3.the experts\get the VIP treatment4.the reservation form\by fax5. 1000 RMB Yuan or 120 US DollarsPart C. Listening & Speaking IntegrationSection A:1.china international agricultural machinery exhibition2.concerning agriculture\increase the farmers’ income\supporting policies and laws\0086-10-68596444Test IPart A. intensive listeningPhonetics: A C B C B D D A B CDictation:1.can you give me an account of your product?2.I want to take part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest for a while.5.my watch reads 11:30, so we have about 45 minutes to get there.6.have you filled in the Customs Declaration Form?7.we have to arrive at the airport one hour earlier.8.the company was established in 1990 and we have about 1500 employees now.9.our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B. Extensive listening-----Dialogues: D B A A B1. W: Jack, have you finished your research paper for economics?M: not yet. I always seem to put things off until the last minute.Q: what are they talking about?2. M: this black bag is $ 2.00 and that blue one is a dollar more.W: the red one is twice as much as the blue one.Q: how much is the red bag?3. W: watching the news on TV is a good way to learn English.M: it’s especially helpful when you check out the same information in the newspaper.Q: what are they talking about?4. M: I like to travel by air. I like getting different places fast. Do you like travelingby air?W: flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: what does the woman feel about traveling by air?5. W: I’d like to cash this check.M: please sign the back. Do you have any account here?Q: what does the man ask the woman to do to cash money?Passage: D A B C BConversation: Leather products\leather garments\Europe\ FOB ShanghaiPart C. Listening & Speaking IntegrationSection A:Newspapers, magazines, online, E-mail, blog, Facebook, twitter and cinema advertising.Making counter displays for dealers to exhibit in their shops.。
商务英语听说(第二版)参考答案unit1 to test I--the keys of listening practice
Unit1. Welcome and farewell.Part A. intensive listeningPhonetics: A B A D CDictation:1.Flight AF 463 to Paris is now boarding at Gate number 7.2.This is the final call for flight No. AZ 963 to Rome.3.I’d like to make a reservation for a flight to Boston on Nov. 28th.4.Do you have a single room available tomorrow night?5.I’m looking forward to our future cooperation.6.I’ll need an economy ticket with an open return.7.I’d like to have my laundry by 9 o’clock tomorrow morning.8.Thank you for all your help during our stay here in China.Part B. Extensive listeningDialogues: B C B B D1.W: do you have anything particular to declare?M: No. I don’t think so. I haven’t got anything dutiable with me.Q: where does the conversation most probably take place?2. M: will you attend the Fair in Tianjin in two days?W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards.Q: where is the man going tomorrow?3.W: your flight will be departing from Gate 18. the boarding time is 8:45 and yourflight leaves at 9:15, have a nice journey!M: thank you very much.Q: what time does the man’s flight depart?4.M: did you enjoy your flight?W: Not really, I was a little airsick when the plane experienced a few bumps.Q: how does the woman like her flight?5.W: room reservation, good afternoon.M: I’d like to book a double room for Tuesday next week.Q: what’s the probable relationship between the two speakers? Conversation:Meeting a foreign businessman at the airportMr. Wang: excuse me, sir, but are you Mr. Stone from New York?Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export Company, Ltd.Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet you, Mr. Stone.Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me. Mr. Wang: it’s my pleasure. How many people are there in your party?Mr. Stone: only two. This is Miss White, my assistant.Mr. Wang: nice to meet you, Miss White.Miss. White: nice to meet you too, Mr. Wang.Mr. Stone: I’m sorry to have kept you waiting for long, but the flight was delayed 30 minutes. If it weren’t for the heavy fog, we would have been here by 2:00pm.Mr. Wang: never mind. I was stuck in traffic, too.Mr. Stone: where are we heading now?Mr. Wang: I guess you must be very tired after the long trip, so it is best if we go to your hotel to check in first. If you don’t mind, we’d like to accommodate you at Sheraton Hotel.Mr. Stone: terrific! That’s very considerate of you.(on the way)Mr. Stone: how far is it to the hotel?Mr. Wang: about 45 minutes. Is this your first time here in Tianjin, Mr. Stone?Mr. Stone: yes. We’ve never been here before.Mr. Wang: so you might as well have a look at the city along the way. And we’ll show you around the city after our business.Mr. Stone: that would be great! Thank you very much.Section A: B C B D APart C. Listening & Speaking IntegrationConversation: Bon VoyageWang: it’s a shame that you can not stay in Beijing for a few more days, Mr. Knox! Knox: Yes, I’d like to, very much indeed. But I have to rush home and preside over the committee meeting. Anyhow, I really enjoyed every minute of my stay here, your warm reception, as well as your working enthusiasm have left me a deep and vivid impression and helped make my trip a productive one. Wang: it’s very kind of you to say so. Through beautiful negotiation we finally have all the disputes solved and the contract signed. I’m sure our initial transaction will pave the way for further cooperation between our two companies. We’ve been brought closer to each other by this transaction. It’s essential for us, or fora country, to strengthen economic contact with the outside world, isn’t it? Knox: I quite agree with you. In the long run, it makes sense for a nation to specialize in certain activities, producing the goods in which it has the most advantages and exchanging them for those in which it does not have the advantages. Wang: you seem to be an economist, Mr. Knox!Knox: you are to blame for it, Wang. If you hadn’t started this talk about a country’s…well, let’s drop this topic. Economist or not, I hope business between us will prosper. Then we’ll have more opportunities to meet each other. To tell you the truth, I find it very hard to say goodbye. I shall bemissing you, Wang.Wang: me too, I shall be looking forward to your visit again.Knox: next time I come, I shall see more of the city. And I’ve got to try Beijing Roast Duck again, very impressive. But listen, are they announcing my flight? I’m afraid I have to board the plane now.Wang: Bon V oyage, Mr. Knox!Knox: Good-bye. Let’s keep in contact.Wang: Good-bye and take care.Section A: F F T T TUnit 2. Companies and Occupations.Part A. intensive listeningPhonetics: B A D C ADictation:1.Our market share in China has increased by 6%, accounting for 15%.2.How many sections come under the Production Department?3.We have 70330employees world-wide and sales of $19806 million.4.The world wide company has operations in more than 100 countries.5.Secretaries who receive visitors are called receptionists.6.Business hours usually start at 9 am. And finish at 5 pm., Monday to Friday.7.Most of our work consists of looking after the taxation and financial affairs.8.In the United States alone we have a turnover of over $1 billion annually.Part B. Extensive listeningDialogues: D A D C B1.M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?W: well, I’m not quite familiar with it. You’d better do some research on the internet.Q: what does the woman think of P&J Chemicals?2.W: I’d appreciate your professional opinion. Do you think that I should sue thecompany?M: not really. I think that we can settle this out of court.Q: what is the probable relationship between the two speakers?3.M: should I come for an interview?W: I’ll let you know in two weeks when I hear from the Personnel Department.Q: when should the man come for an interview?4.W: may I have a look around your company?M: sure, I’ll show you. This way please. The canteen is on the ground floor, the Personnel Department and the Sales are on the second floor. And you’ll find our biggest department on the third floor, which is the Production Department.Q: on which floor is the Sales Department?5. M: Good morning. I’m John Green from General Sales Company. I have anappointment with Mr. Smith of the Purchasing Department at ten W: Good morning. Mr. Smith’s office is on the third floor. You can take the lift around the corner.Q: which department does the woman work at?Conversation:McDonald’sTom: Where are we having lunch today?Mary: Since we are visiting another client at 1:30, I guess we’ll just grab sth at McDonald’s. what do you think?Tom: that’s pk with me. We don’t need to bother finding a place to eat, because you can find McDonal d’s everywhere. Bur do you know the history of the bigM?Mary: not really, you seem to be an expert on that. Tell me some. Did a person named McDonald start it?Tom: yes, actually brothers Richard and Maurice McDonald opened their first restaurant in California in 1940.Mary: it has many restaurants around the world now.Tom: quite right. It’s one of the two most recognized and powerful brands in the world. The other is Coca Cola, the only soft drink supplier to McDonal d’s today.McDonal d’s operates over 32000 restaurants in 119 countries worldwide, employing more than 1.5 million people. It is growing with an average of 396 new restaurants to the system annually in the past five years. This means a new McDonal d’s will open somewhere in the world every single day.Mary: incredible! I wonder how much they make!Tom: sales across all of its company-owned and franchised restaurants totaled $56.9 billion in 2009. its revenues were of $22.7 billion and the net profit amountsto $4.3 billion.Mary: very good business. Do you know when we had the first McDonal d’s in Beijing?Tom: if I’m not wrong. It was 1992. the date , yes, April 23. but actually McDonal d’s very first appearance in China was in Shenzhen on October 8, 1990.Mary: you seem to know everything! Did you work there?Tom: No, I just came across an article in the newspaper the other day!Part C. Listening & Speaking IntegrationConversation: a job interviewInterviewer: thank you for coming to see us, Emily. Have a seat please. Now, I’d like to start by checking a few details with you.Emily: OKInterviewer: your resume says you worked in ABC Electronics, when did you join it? Emily: five years ago. It is a large international company, which provided a trainee program for people from university and, well that was my first job, trainee marketing manager.Interviewer: what exactly did you do?Emily: well, the program lasted 18 months. During that time I worked in different departments—in personnel, purchasing, marketing and such things. O also went out with the sales representatives to visit customers.Interviewer: did you enjoy it?Emily: yes, I did. I didn’t really know what I wanted to do when I left university, so it was god to see what the different departments did. I was really practical. Interviewer: it sounds interesting.Emily: yes, it was. But it was very badly paid. I did the same work as other people. I think a lot of the trainees feel they are a cheap source of labor. Interviewer: how long did you stay there?Emily: till the end of the trainee program. And then I saw a job vacancy in the marketing department of GM, and I applied for a job there. That’s where I work now.Interviewer: but why do you want to leave now?Emily: I want sth more challenging. And I want a job closer to home, too. Interviewer:all right, and what career development are you looking for in our company?Unit 3. products and salesPart A. intensive listeningPhonetics: A B D C CDictation:1.we will allow you another 2% discount for its new product.2.the pants are available in four different colors and three sizes.3.our machine is of better quality though the price is a little higher.4.there is a close relationship between building a reputation and establishinggoodwill.pared with competing products, ours is smaller and lighter.6.we have a wide selection of shirts that will appeal to all ages.7.our company relies on quick sales and low profits.8.the sales reached a peak of 850 million in 2006, before falling to under 600million in 2008.Part B. Extensive listeningDialogues: A B D A C1．W: Do you think we should put an ad in the newspaper for the new product?M: by all means.Q: what does the man think of n ad in the newspaper?2．M: is it the latest model you have?W: Yes, this model is specially designed for personal cyclists. It’s got Italian frame and Japanese components.Q: what product are they talking about?3．W: In what newspapers, magazines or websites does your company advertise?M: we send brochures and samples to our potential customers. That’s more direct.Q: how does the man’s company advertise?4．M: any news from the annual conference?W: yes. The sales of this year are reported to be 120 million, increased by 20% compared with last year.Q: what were the sales last year?5. W: I’d like to get some information about your vacuum cleaner.M: OK. Unlike any other vacuum cleaner, ours is unique. It has some space age design features. Most importantly, there’s no bag inside.Q: what do we learn about the vacuum cleaner?Conversation:Section A: C B D A CPart C. Listening & Speaking IntegrationSection A1.warranty2.selling price\3.yearly on-site maintenance service after one-year warranty period4.money-back guarantee5.free deliveryUnit 4. MarketingPart A. intensive listeningPhonetics: B D A B BDictation:1.From what I’ve heard, you’re already well up in shipping work.2.I’m sorry to say that your price has soared.3.the next thing I’d like to bring up for discussion is insurance.4.it would be very difficult for us to push any sakes if we buy it at this price.5.we wish our opinions on marketing will be passed on to our manager.6.we sell our goods on loaded weight and not on landed weight.7.it’s too expensive, do you have any discount?8.we can effect shipment in December or early next year at the latest.Part B. Extensive listeningDialogues: A C D D B1.M: How many do you intend to order?W: I want to order 900 dozen.M: the most we can offer you at present is 600 dozen.Q: how many can the woman order?2.M: TV is much more effective to advertise our new product, but it will cost a lotof money.W: it is worth doing so as long as the result is satisfactory.Q: what does the woman mean?3.W: could we use booklets, letters, and catalogues for direct mail advertising?M: Yes. But you should build up a mailing list of possible customers for direct mail advertising.Q: what should the woman do first?4.W: you are going to Chicago tomorrow, aren’t you?M: Yes. I thought I’d fly, but then I decided that taking a Greyhound bus would be cheaper than driving or flying.Q: how will the man get to Chicago?5. M: I intend to get in the American market, but we know little about the localconditions and preferences.W: market research can help.Q: what does the woman mean?Conversation:Section A: F T F T FSection B:1.advertising\promotional2.on television\in a national newspaper3.posters\point-of-sales displays4.experienced salespeople5.high\T-shirts\umbrellaPart C. Listening & Speaking Integration Section A:1.have very little knowledge\blaze a trial2.defend and compete against3.various kinds and in scorching competition4.keep good relations and co-operationsUnit 5. Business FairsPart A. intensive listeningPhonetics: B D D C ADictation:1.I’m calling to inform you that we have decided to make the purchase.2.do you have any plans to sell in Europe?3.our company is ranked second in the business.4.we doubled our output in this department as a result.5.we could make a delivery of this parcel as soon as possible.6.we find our price 25% higher compared with other companies’.7.how much does she have to pay if she stays for 3 days?8.the new company can give him 2000 dollars a month as a start.Part B. Extensive listeningDialogues: C B D C D1. W: Do you think we should park the car downtown?M: it’s hard to find a place.Q: what does the man mean?2. M: if I place an order on this product, when can you deliver them?W: f or these products, we can arrange shipment at once. It would take longer, say, three months, if you want to order special designs.Q: when can products of special design delivered?3. W: are you glad that you came to work in Washington?M: Yes. Indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: where does the man live now?4. M: registration always takes so long.W: what bothers me is all the people who cut in line.Q: what bothers the woman?5. M: did you buy your car from that dealer in the city?W: he went out of business last week.Q: what does the woman mean about the car dealer?Conversation:Section A: B D C B CSection B:1.calling from\get some information2.vacant suites\conference hall3.the experts\get the VIP treatment4.the reservation form\by fax5. 1000 RMB Yuan or 120 US DollarsPart C. Listening & Speaking IntegrationSection A:1.china international agricultural machinery exhibition2.concerning agriculture\increase the farmers’ income\supporting policies and laws\0086-10-68596444Test IPart A. intensive listeningPhonetics: A C B C B D D A B CDictation:1.can you give me an account of your product?2.I want to take part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest for a while.5.my watch reads 11:30, so we have about 45 minutes to get there.6.have you filled in the Customs Declaration Form?7.we have to arrive at the airport one hour earlier.8.the company was established in 1990 and we have about 1500 employees now.9.our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B. Extensive listening-----Dialogues: D B A A B1. W: Jack, have you finished your research paper for economics?M: not yet. I always seem to put things off until the last minute.Q: what are they talking about?2. M: this black bag is $ 2.00 and that blue one is a dollar more.W: the red one is twice as much as the blue one.Q: how much is the red bag?3. W: watching the news on TV is a good way to learn English.M: it’s especially helpful when you check out the same information in the newspaper.Q: what are they talking about?4. M: I like to travel by air. I like getting different places fast. Do you like travelingby air?W: flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: what does the woman feel about traveling by air?5. W: I’d like to cash this check.M: please sign the back. Do you have any account here?Q: what does the man ask the woman to do to cash money?Passage: D A B C BConversation: Leather products\leather garments\Europe\ FOB ShanghaiPart C. Listening & Speaking IntegrationSection A:Newspapers, magazines, online, E-mail, blog, Facebook, twitter and cinema advertising.Making counter displays for dealers to exhibit in their shops.。
商务英语听说 Test 1文本答案
Test 1Part A Intensive ListeningPhoneticsDirections: Listen and tick the word you will hear. The word will be read once. (5%)1. a. away b. abide c. obey d. today2. a. bathe b. bath c. birth d. breath3. a. shawl b. shoe c. show d. sue4. a. around b. account c. amount d. a pound5. a. sheep b. ship c. sleep d. shape6. a. beggar b. beg c. bag d. Back7. a. pull b. bull c. full d. foul8. a. choice b. chose c. choose d. chooses9. a. fond b. fund c. found d. find10. a hose b. false c. fourth d. horseDirectionDirections: you’ll hear ten sentences. When you hear the first time, repeat the sentences and pay attention to the stresses and tones. Then listen again and write them down. Chick your answers when you listen for the third time. (20%)1.Can you give me an account of your product?2.I want to tack part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest for a while.5.My watch reads 11:30, so we have about 45 minutes to get there.6.Have you filed in the Customs Declaration Form?7.We have to arrive at the airport one hour earlier.8.The company was established in 1990 and we have about 1500 employees now.9.Our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B Extensive ListeningDialoguesDirections:You’ll hear 5 short dialogues in this section. At the end of each dialogues, one questions will be spoken only once. Make the best answer for each question. (5%)1.W: Jack, have you finished your research paper for economics?M: Not yet, I always seem to put things off until the last minute.Q: What are they talking about?A. A scientific experimentB. A college courseC. A time scheduleD. A research paper2. M: This black bag is $ 2.00 and that blue one is a dollar more.W: The red one is twice as much as the blue.Q: How much is the red bag.A. $ 4.00B. $6.00C. $8.00D. $12.003. W: Watching the news on TV is a good ay to learn English.M: M: It’s especially helpful when you check out the same information in the newspaper.Q: What are they talking about?A. How to learn English.B. How to get informationC. How to compare TV and newspaper.D. How to get a job.4. M: I like to travel by air. I like getting to different places fast. Do you like traveling by air?W: Flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: What dose the woman feel about traveling by air?A. She feels nervous.B. She is OK with flyingC. She prefers traveling slowly.D. She likes traveling by train.5. W: I’d like to cash this check.M: Please sign the back. Do you have any account here?Q: What dose the man ask the woman to do cash money?A. Sign the front.B. Sign the back.C. Give him the account.D. Nothing special.PassageIntroducing New ProductsDirections: Listen to the passage and choose the best answer to each of the following question. (10%)We’re glad to have the opportunity to introduce to you our new range of products. Our leather bags have enjoyed a high reputation in the European market because of their fashionable styles, fine workmanship and quality materials. We used advanced equipment imported from Italy. In addition, we keep a close eye on the style changes in the international market, too. One of the best sellers is the write one here, which is our latest design. A lot of office ladies find it veryattractive, and feedbacks from different markets show that this model is appealing to even the most selection buyers. Compared with the various well-known brands from Italy and France, our bags have the same high quality, but are much more price-competitive, thanks to the low labor and raw material costs. As a result, we keep getting lots of orders from both overseas and home markets.1.Which one of the following reasons does not contributes to the popularity of the bags in theEuropean market?A. Fashionable stylesB. Fine workmanshipC. Quality materialsD. Good after-sales services.2. What de the feedbacks from different markets tell about the latest model?A. It is well received, and even the most particular buyers like it too.B. Only the most selective buyers like it.C. Most people like it, but not the most selective buyers.D. Most people don’t like it.3. Which group of consumers is the white leather bag most popular with?A. Young girls.B. Office ladies.C. GentlemenD. Housewives.4. Compared with other famous Italian and French brands, what gives the leather bags acompetitive edge according to the passage?A. Fashionable designB. High qualityC. Better pricesD. Good reputation5. What is the purpose of the speaker’s presentation?A. To introduce the companyB. To introduce the latest productsC. To complain about the productsD. To explain the production process ConversationA Talk at Guangzhou FairDirections:Listen to the conversation and complete the summary of the conversation. Listen again to check your answers. (10%)Wang: Good morning! Welcome to the Guangzhou Fair.Smith: Thank you. I’m from the United States. This is my card.Wang: How do you do, Mr. Smith. My name is Wang Ming. Here is my business card. What can I do for you?Smith: Ours is a big company in the United States, dealing in leather products. I’m coming to see if there’s any chance to do business with you.Wang: I’m glad you have come. You may be aware that our company has been exporting leather products for quite many years. And our leather products are warmly welcomed both athome and abroad. It’s our desire to trade with merchants of all countries in the world.By the way, have you seen our exhibition?Smith: Yes, I have had some understanding of your products. At present, I am interested in your leather garments. I’d like to get more details.Wang: With pleasure. We have here some catalogues for your reference. They are the most popular styles of the year and enjoy fast sales on the European markets. I believe they will also find a good market in your country.Smith: I hope so. If your price is reasonable, I shall buy in large quantities.Wang: Here’s our price list. All the prices are on FOB Shanghai basis.Smith: Good. Please give me a few days to make a decision.Wang: You’d better give us a reply as soon as possible.Smith: No problem.Smith, representing a U.S. company that deals in leather products, meets Wang at Guangzhou Fair. Smith seems to be very interested in Wang’s leather garments, some of which are very popular and enjoy fast sales in Europe. Smith may place a big order if the price is reasonable. It is Wang’s common practice to quote on FOB Shanghai basis.Part C Listening & Speaking Integration ConversationAdvertising ProgramsDirections: Listen to the conversation and complete the following exercises. (20%)Mr. Forrest: Good morning, Miss Reed. I am advertising executive John Forrest from Jay advertising agency. I believe you wanted to see me?Miss. Reed: Good morning, Mr. Forrest. Yes, we are keen to open the advertising programs for our electric bulbs and fluorescent bulbs. I want to discuss the methods ofadvertising.Mr. Forrest: I see we’ve been working on the advertising programs for nearly two months now.My advertising programs for your company include many ways of advertisingincluding print advertising and outdoor advertising.Miss. Reed: Good. Have you worked out the new advertising program that will be inserted in the newspapers and magazines for three advertising campaign?Mr. Forrest: Yes. We have made a series of three advertisements to be released in national newspapers and magazines. We feel that you should also plan alternative ways ofadvertising. There new ways of advertising, Facebook advertising and twitteradvertising. We also suggest that you make counter displays for dealers to exhibitin their shops. Cinema advertising would be an effective medium for to use as well.Bus backs too attract attention.Miss. Reed: All these advertising programs sound very interesting. But how much would they cost?Mr. Forrest: We have worked out advertising prices too for you. We have suggested a breakdown of expenses, distributed over the media plan, over a period of threemonths.Miss. Reed: I’ll have to discuss your media and budget proposals about advertising programs with the Market Manager. Perhaps, for the beginning we might decide is going forheavy newspaper advertising and bus backs. I’ll talk this matter over with you nextweek.Section AMake a list of different types of advertising you have just heard from the conversation. For each type, think of some ads that you often watch. Which one impresses you most?Section BIf you were to advertise for the one of following products or services, which type of advertising would you choose?1. a novel2. a new men’s perfume3. a luxury watchPart D Oral Practice1.Choose two of the following topics and give your opinions. (20%)1.In your opinion, what are the best ways to introduce to customers?2.Suppose you are the sales manager of a company, what should you do while you areintroducing your products to your customers?3.If you’re a sales representative of a corporation, how would you help your corporation topromote your products?4.What are the factors you should take into consideration when you arrange a schedulefor a foreign guest?2.Describe your ideal work environment. (10%)You may want to include:★Large space★Good business lunch★No overtime work★More coffee/tea breaks★No dressing code。
商务英语听说下(参考答案).doc
Unit OnePart I Lead-in1.1) An inquiry is a request for information.2)The importer usually inquires the exporter for information or an offer for the goods hewishes to buy.2・ A quotation is merely a notice of the price of certain goods at which the seller is willing to sell.3.1)B 2) C 3) APart II Listening & Speaking 1I Listening1 ・ Listen to the passage and fill in the blanks・customers; a newly established firm; business relations; all the necessary information; a new customer; channelsa.banksb.Chamber of Commercee. business houseg. trade directoryi.market investigationj. trade fairs and exhibitions2.Listen to the passage and fill in the missing information.the Commercial Councilor's office; a leading exporter; a good market in our country; price;terms of payment3・ Listen to the dialogue and answer the following questions.1)Who is calling the manager of the exporting department?John Smith from the Carter Trading Company.2)Why does he call the manager of the exporting department?He thinks that there might be some opportunities between the two companies・3)What does he ask the manager of the exporting department to do?He asks the manager of the exporting department to send him brochures and illustratedcatalogues.4.Listen to the passage and complete the notes・1)telephone, fax, or e-mail; the type of goods you are enquiring about; give a lot ofinformation about yourself; any particular items you are interested in2)specific and state exactly what you want; samples or patterns; invited to visit a showroom3)a prompt reply would be appreciated; a regular customer; quote competitive terms and offerconcessionsPart III Listening & Speaking 2I Listening1・ Listen to two passages and complete the notes.1)an action undertaken by buyers; to acquire product details; the prices of goods; the termsof payment; under what conditions the deal can be made; prompt, definite and helpful2)you should decide exactly what you want before you write; would be at a total loss torespond; without knowing your company's needs; should narrow down the type yourcompany would consider; 3,000 copies a month; 25 copies at any one time; what you arelooking for; you motivate her response2.Listen to a letter off inquiry and fill in the missing information.your inquiry of May 20; quoted; a range of designs and colors; in your market; catalogue;might be of interest to youII Interpreting(1)A: WeTe thinking of placing an order for Chinese tea with you.B: Which would you prefer, black or green tea?A: Both are very popular in my country. Could I have a look at your samples?B: Sure・ This is Oolong Tea from Fujian and Longjing Tea from the West Lake,…A: They are really very good in color and flavor. No wonder your tea has been well received by so many people・ Could you give me some indication of your price?B: Here is our price list. All the prices on the list arc subject to our final confirmation.(2)A: Good morning, sir.B: Good morning. I've seen your catalogue and Fm interested in your Flying Pigeon Bicycle. I think this type of bicycle will have a ready market in Canada・This is a list of myrequirements・ Could you quote us your lowest price CIF Vancouver?A: We generally quote on a FOB・ basis. Just a moment. Fll work it out for you.(3)A: Hello!B: Hello! Pve seen your catalogue and Pm interested in some of your products.A: You chose well. These products are selling well in your neighborhood. I believe they will have a ready market at your end・B: Could I have a look at your samples?A: Sure・ Here you arc・B: I'm very pleased with your products. I'm considering placing an order as long as your terms and conditions are acceptable.A: Here is our price list. These products are in great demand at present. So place your order early if at all possible•Part IV Supplementary Reading1. A sales enquiry can be generated in a number of ways・ It can be a phone call, a letter,call for tender, fax or e-mail, or it may be as a result of contact by a representative,through your advertising, or direct marketing・2・ Sales enquiries can be divided into active enquiries and passive enquiries・3 • To take the active role.4.1) Decide whether we can do what is required, and also whether we should do it.2)Produce an estimate or price accurately and quickly.3)Have a process for keeping the customer informed at various stages of the process・4)Have a well-defined system of authorization, that does not impede progress, but doesensure decisions are made by the right people・5.Generally the steps are estimating, pricing, and proposal.Unit TwoPart I Lead-in1 ・ Match the following currencies with their abbreviationsAustralian D)llar AUDCanadian Ebllar CADHong Fbng Ebllar HKDNew 血land Dollar NZDU.S. Ebllar USDSwiss Franc SFrEuro Dollar EURGreat B itain Pound GBPJapanese Yen JPYSingapore Dollar SGDRenminbi RMMatch the Incoterms with their Chinese equivalents.CFR ( Cost and Freight) 成木加运费CIF ( Cost, Insurance and Freight) 成本,保险费加运费CIP ( Carriage and Insurance Paid To) 运费和保险费付至CPT ( Carriage Paid To) 运费付至DAF ( Delivered at Frontier) 边境交货DDP ( Delivered Duty Paid) 完税后交货DDU ( Delivered Duty Unpaid) 未完税交货DES ( Delivered Ex-Ship) 冃的港船上交货DEQ (Delivered Ex-Quay) 目的港码头交货EXW (Ex-Works) 工厂交货FAS ( Free Alongside Ship) 船边交货FCA (Free Carrier) 货交承运人FOB ( Free on Board) 船上交货3.Open(10) (11) (12)4. OpenPart II Listening & Practice 1I Listening1 ・ Listen and write down the following quotations.1) AUD DO per dozjn EXW Guangzhou(2) CAD 2(® per kilogram FCA Guangzhou(3) EUR 137 per st FOB Sianghai(4) JPY 597 per uni FAS Shanghai(5) HKD 1(7 per pece CFR H )ng K )ng(6) SGD 463 per nitric t )n CIF Sngapore(7) USD 800 per st CPT Geneva(8) CHF 2,629 per kilogram CIP Geneva(9) USD 325 per st Delivered a 8no-Mongolian frontierEUR 317 per piece DES MirseillesGBP 500 per unit DEQ LondonEUR 3© per nctric t )n Delivered at 5 Maple Road, Bonn, Duty Paid(13) EUR 1,000 per metric ton Delivered at Maple Road, Bonn, Duty Unpaid2. Listen to the passage and fill in the missing words or expressions ・1) offer; goods; a firm offer; non-firm offer; quality or specifications; details of prices; terms of payment; packing; buyer; counter offer; offer — counter offer — counter-counter-offer2) exporting; revenue; Appropriate pricing; establish all relevant market data; a particular market area; adjust prices; supply and demand; rising or falling; profit margin; The quality and quantity of the products; fluctuations3. Listen to the passage and complete the notes ・quotes a price; taxes; gross prices; net prices; legally binding; when prices tend to fluctuate; are subject to change; hold the goods for a certain time; to protect their reputation; discounts; a trade discount; a quantity discount; a cash discount; a loyalty discountPart III Listening & Speaking 2I Listening1. Listen and fill in the missing information.A. 1()() cases; 5 kilograms per case; at USD25; CFR European main ports; September, 2002; five days.B. 50,000 tons; USD 225;C. 200 kiograms; USD 120; FOB Shanghai.D. subject to our final confirmation; 8111 Pure Silk Fabrics; 382913-AB; 50,000 yards; inwooden cases; USD3.7 per yard CIF London; To be made in three equal monthlyinstallments; March 23, 2002; to be opened 30 days before the time of shipment;E.letter; reply; June 1; offer; 80 metric tons; 2002 Crop; USD765 per metric ton; June;transshipment; terms and conditions; insurance; 130%2.Listen to three paragraphs and fill in the blanks1)counter-offer; offer; sellers; consider2)buyers; bid; price; commodity; made3)an intermediary; the money; 2% of commission; price reduction; "special discount^;promoting and expanding sales; excluded from the export price.II Interpreting(1)A: Here is our offer for 1,000 cases of jasmine tea・B: Well, your price is too high to accept. ItUl be very difficult for us to make any sales.A: You must be aware that the price of jasmine tea has been increasing ・B: But Vietnamese suppliers give a lower price.A: Every one in the trade knows that our jasmine tea is far more superior.B: I don't deny the quality of your jasmine tea. But competition is keen. Manysuppliers are in fact cutting their prices trying to get a larger market share.A: So far, our product can handle the competition well. We，ve had many orders and more are coming・ It just shows that our product is competitive and our price is attractive.(2)A: Here is our price list. All the prices in the list are subject to our final confirmation.B: By the way, do you allow any commission?A: Well, our prices are quoted on an FOB net basis. As a rule, we don't allow any commission.B: But you know, we3 4 5re a commissioned agent. We do business on a commission basis.Commission transactions will surely help to push the sale of your products・A: Yet your order is really not large enough.B: What quantity would you consider to be a large shipment?A: USD 500,000 or over.B: Wow, really substantial. Well, Mr. Chen, this is our first transaction. Can you be more flexible and offer us more favorable terms? It might be possible for us to establish along-term relationship.A: O.K. Wc would grant you a 3% commission 讦you place an order of USD 400,000.B: We appreciate your concession very much・However, we can usually get a 5% commission from our European suppliers.A: Mr. Green, our price itself is already favorable・ Ii is for our future business that we make this exception. This is the best we can do.B: All right, weTl have to accept it.3A: Mr. Wright, here is our offer for 5,000 metric tons of grade A red beans, USD175 per metric ton, CIFC 5% Rotterdam.B: Your price is on the high side, Mi; Chang. It's impossible for us to conclude any transactions at this price.A: I don^t know why you think so. Frankly speaking, we wouldnY quote you such a low price if you were not our regular customcr. I bet you can't get such a favorable pricefrom other suppliers・B: We got an offer from a Thailand supplier yesterday. Their price is 3% lower.A: You must take the quality of our red beans into consideration. Every one in this trade is well aware that the Chinese Grade A red bean is of superior quality. So the price ofgrade A commodities of course must be higher than those of inferior quality. Besides,there is a strong demand for Grade A red beans. A lot of orders are pouring in from allover the world. Most of the importers think that our offer is reasonable. I believe youllmake profits buying at this price.(4)A: Your price is 5% higher than that of the last transaction.B: You know production cost has increased a great deal recently. We also need to consider upward trends when we fix the price.A: But it will be very difficult for us to persuade our clients to buy at such a price・ You'll have to reduce your price by 5%.B: Your counter-offer is far beyond my reach・ We can't stand such a big cut.A: We make this counter-offer based on the offers from other suppliers. We made inquiries to some suppliers at the same time and found that your price is higher than the othersuppliers ・B: Could we just put this problem aside? Could you give me an idea of the size of your order first?A: It will largely depend on the price you offer. If you could make a 5% reduction, we would place an order of 100,000 pieces.B: All right. Shall we move together? We reduce the price by 3% on the condition that you increase your order to 200,000 pieces. This is our rock-bottom price・A: O.K. Let，s call it a deal.Part IV Supplementary Reading1 • Pricing should be postponed un til all of the other aspects of the transaction have beendiscussed.2.By presenting a more comprehensive negotiating package in a well planned andorganized manner.3.The exporter should react positively by initiating discussions on non-price questions,instead of immediately offering price concessions or taking a defensive attitude・4.The importer may press the exporter to make a concession on quantity discounts,discounts for repeat orders and improved packaging and labeling (for the same price).5.The importer may object to the initial price quoted.Unit ThreePart II Listening & SpeakingI Listening1 ・ Listen to the dialogue and answer the following questions.1)Pillowcases, Article No. 201.2)2,000 pieces.3)No. Because pillowcases Article No. 201 are the best selling goods・ They are sold outfast every yea匚4)She has to pay a higher price in order to get 2,000 pieces・2.Listen to a passage and fill in the missing information.quotation of Nov. 15; with samples; quality; prices; place a trial order; Ladies' nylon pants;20,000 pcs; USD0.20/pc; USD4000.00; Bags; 500 pcs; USDl.OO/pc; USD 500.0(); a good market; place further and larger orders.3.Listen to a passage and decide whether the following statements are true or false・1) F 2)T 3) F 4) F 5)T 6)T 7) F 8)TPart III Listening & Speaking 2I ListeningI• Listen to three dialogues and decide whether the following statements are true (T) or false(F).1)F 2) F 3) F 4) T 5) F 6) F 7) T 8) F 9) F 10) T2.Listen to a passage and answer the following questions・1)To check that the products are available and to confirm the order with the custome匚2)No.3)The stock control systcm.4)You send an invoice to the customer.3.Listen to a passage and fill in the blanks・1)interest; to make enquires; place an order; publicizing and promoting; client; delivery;replacements; after-sales service2)letters, faxes or e-mails; a formal order; a firm order; terms and conditions; the articlenumber; the port of destination; the payment terms; execute the orderII Interpreting(1)A: We9ve received your inquiry, Mr. Smith・ But we are sorry to tell you that the goods you inquired for are out of stock. You'll have to wait for two months.B: Two months! It will be too long・ Our customers arc in urgent need of the goods・A: There's nothing we can do. Our products have been well received for their high quality and reasonable prices・ So demands have often been exceeding supplies・ Though we have tried to speed up production, we still can't meet the increasing demands・ So Fd like to recommend to you the HRF-279.B: Our clients are familiar with GSB-112, but not HRF-279. How do I know that it will sell well in our market?A: Don't worry. The HRF-279 has been selling well in Europe and in Southeast Asian countries・ I'm sure it will have a ready market at your end.B: I hope so.(2)(On the phone)A: We have received your sample and are very satisfied with it. We，11 be placing a trial order for 50,000 sets. The order form will reach you tomoiTow・B: We're glad to accept your order. May I remind you that the sample should be added as part of the first shipment.A: No problem・ Whenever we place an order, we always ask for a sale by sample agreement, so we can be sure of the quality of the product.B: DonY worry. Our products are always as good as the samples we send.A: Thank you. If they sell well in our market, I can promise you that substantial orders will follow.(3)A: Hi.B: Hi. Nice to see you. How's business?A: Not bad. How's everything?B: It is the off-season in my market, since spring festival has just passed・ I found that your sales of bicycles have been falling off lately, haven^t they?A: ThaFs because we have switched to car accessories.B: Then, are you still handling bicycles?A: I am, but not on a large scale. Are you thinking of placing an order for some bicycles?B: I'm considering placing an order for 50,000 sets if your price is workable・Part IV Supplementary Reading1."China，s entry into the WTO is a historic event for China^s opening and reform^, “astrategic decision by the Chinese government faced with the situation of economicglobalization, and conforms with the target of China，s opening & reform and theconstruction of a socialistic market economic system”. As a landmark historicaldevelopment, China's entry into the WTO symbolizes a new phase of China's opening and reform, and will have a significant and far-reaching impact on the economic and socialdevelopment of China in the new century.2.According to WTO rules, all WTO members have the right to enjoy equal and justtreatment, and have the obligation to observe the organization^ various regulations.3・ The Chinese government has promised (1) to reduce the import tariff of 5000 kinds of goods as of January 1st, 2002, bringing the overall tariff level down to 12% from 15.3%,Revocable 12C Irrevocable L/C Sight UC Usancc/timc L/C Documentary L/C Clean L/C Standby L/C Revolving L/C Red dausc I/C Reciprocal I/C 可撤销信用证不可撤销信川证即期信用证远期信用证跟单信用证光票/无跟单信用证备用/保证信用证循坏信用证红条款信用证对开/互开信用证with a reduction rate of up to 73%, (2) to eliminate the quota licensing management offoodstuffs, wool, cotton, acrylic fibers, polyester pellets, fertilizer, and some tires as of the 1st of January 2002. By January l s, of 2005, non-tariff measures for over 400 kinds ofgoods will also be eliminated・4.The Chinese government should perform the obligations of Notification and Inquiry.5.China should "make scientific analysis and comprehensive understanding of theadvantages and disadvantages, opportunities and challenges of entry into the WTO. When faced with advantages, take opportunities and make positive use of them; withdisadvantages, work hard and strive to avoid risk：Unit FourPart I Lead-in1.Match Column A with Column B2.Open3.Below is a sample of irrevocable letter of credit which illustrates the various parts of a typicalletter of credit.1.1.2.3.2.No.3.within 21 days from B/L date4.Questions for reflection1)T/T 2) opm account 3) L/C 4) D/P 5) L/C 6) escrowPart II Listening & Speaking 1I Listening1.Listen to a passage and fill in the blanks.the letter of credit; reliable; safe; buyers; sellers; buyers; the opening bank; finance; collection; Documents against Payment; Documents against Acceptance; expenses; procedures; a risk; actual payment; collecting; non-payment; shipping documents; D/P at sight; D/P after sight; immediate payment; D/P; make payment; 45; 90; the documents; pays; acceptance; promise; thefinancial standing of the importer is sound; have convinced; payment.2.Listen to the dialogue between the bank clerk and the customer and answer the following questions.1 ・ To make an investigation of the financial position of the Malaysian Trading Company.2.Yes.3.RMBY898 in total.4.The results of the investigation of the financial standing of the Malaysian TradingCompany3・ Listen to a passage and decide whether the following statements are true (T) or false (F)1)F 2)T 3)T 4) F 5) F 6)T 7)T 8) F 9) F 10) TPart III Listening & Speaking 2I Listening1.Listen to a passage and fill in the missing information.export; irrevocable letter of credit; at sight; 30 days before shipment; the 15th day; documents against acceptance; the payment method; through full discussion; our imports; payment by collection.2.Listen to a dialogue and answer the following questions.A.To discount a time bill.B. A ninety-day bill for USD 9,876,000.C.Yes.D.3・ Listen to a passage and decide whether the following statements are true (T) or false (F).1) T 2) F 3) F 4) T 5) TII Interpreting(1)A: When should we open the L/C?B: The L/C must reach us one month before shipment. Since the goods are supplied from stock, yoird better open the L/C as soon as possible, otherwise it may delay the shipment.A: If we open the L/C one month before shipment, it'll tie up our money. Would 15 days do?B: Fm afraid not. It'll take us a lot of time to get the goods ready and book shipping space.You can" expect us to make delivery within 15 days・A: When are you going to ship the goods?B: The goods will be ready at the end of January・ So if the L/C would reach us by January 1，we could deliver the goods in early February.A: Do you have any stipulations on the validity of the L/C?B: Wc generally require the L/C to remain valid until the fifteenth day after shipment.A: Can we use Citi Bank as our opening bank?B: No problem at all.(2)A: I'm Chen Qiang of the Guangdong Silk Import & Export Corporation. Fd like to talk to you regarding your order No. 123-456 with us.B: Is there anything wrong?A: Well, shipping space is all booked up. Pm afraid we can't deliver the goods on time.Could you extend the L/C until the end of this month?B: No problem, but please try your best to solve the problem. The goods are seasonal commodities; weUl have to meet the Christmas selling season.A: WeTl try our best to ensure delivery in Mid-October.B: Thank you very much.A: You9re welcome.・(3)A: So far we have already settled the problems of price, quality and quantity. Now what about the terms of payment?B: We only accept payment by irrevocable letter of credit payable against shipping documents ・A: Could you be more flexible and accept D/A or D/P?B: Fm afraid not.A: Frankly speaking, we have overstocked some other goods, and our floating funds are insufficient. It'll tie up our money to open an L/C.B: I quite understand your position. But the problem is that the world economic situation is going downward and the financial market is fluctuating. Wc have to do business onan L/C basis so as to be guaranteed・A: Then could you accept 50% payment by L/C and the balance by D/P?B: Sorry, we are not in a position to do that, yet we could olfer you more favorable terms of delivery instead・Part IV Supplementary Reading1 ・ An experienced exporting firm extends credit cautiously. It evaluates new customers withcare and continuously monitors older accounts・ Such a firm may wisely decide to declinea customer's request for open account credit if the risk is too great and propose insteadpayment on delivery terms through a documentary sight draft or irrevocable confirmedletter of credit or even payment in advance. On the other hand, for a fully creditworthycustomer, the experienced exporter may decide to allow a month or two to pay, perhapseven on open account.1)Cash in advance;2)Documentary letter of credit;3)Documentary collection or draft;4)Open account; and5)Other payment mechanisms, such as consignment sales.3・ Drafts that are paid upon presentation are called sight drafts・ Drafts that are to be paid at a later date, often after the buyer receives the goods, are called time drafts or date drafts.4.The exporter usually expects the buyer to pay the charges for the letter of credit, but somebuyers may not agree to this added cost. In such cases, the exporter must either absorb thecosts of the letter of credit or risk losing that potential sale. Letters of credit for smalleramounts can be somewhat expensive since fees can be high relative to the sale.5・In a foreign transaction, an open account can be a convenient method of payment if the buyer is well established, has a long and favorable payment record, or has been thoroughly checked for creditworthiness. With an open account, the exporter simply bills the customer, who is expected to pay under agreed terms at a future date・Some of the largest firms abroad make purchases only on open account.Exporters contemplating a sale on open account terms should thoroughly examine the political, economic, and commercial risks. They should also consult with their bankers if financing will be needed for the transaction before issuing a pro forma invoice to a buye匚Unit Five PackingL Lead-in1.Open2.Open3.I) gunny bags 2) foam plastic 3) keg 4) barrels5) (rate 6) ron dums 7) paper b堀s 8) (artonsIL Listening & Speaking 1I Listening1 ・ Listen to the first part of a passage and fill in the blanks・damage free, destination, quality wooden, customized, mode of transportation, certification, vapor, land shipment, measured, location, loaded, end products, securing2. Listen to the second part and complete the notes・Centrally located 5 miles from the International Airport; 5,50() 一30,000# forklifts, overhead cranes, a cherry picker and basic rigging tools, an assortment of saws and drills, as well as a fully equipped mobile packing unit; on call 24 hours a day, 7 days a week.3.Listen to a passage, and answer the following questions.1)To protect the commodity and keep it good in quality and intact in quantity in the circulationprocess and to increase the market value of the goods.2)Shipping packing is also called big packing or outer packing; the function of marketing packingis to protect the goods as well as to beautify and introduce them.Ill Listening & Speaking 2L Listening1. Listen to the ten sentences and write them down.1)We are to use plastic wrappers for each shirt, so they are ready for window display.2)Please use normal export containers unless you receive special instructions from our agents・3)The packing must be strong enough to withstand rough handling・4)As for the packing of the products, we'd like to use crates・5)For this kind of product we export, each item is individually packed in plastic sheets・6)Every 24 pieces are packed in a paper carton before shipping・7)This shipping mark indicates the total number of cases, the ordinal number of package andnumber of the bill of lading・8)Packing charge is already included in the price.9)Actually we keep making improvements in our method of packing in order to meet the keencompetition in the world market・10)Each carton is lined with wateiproof paper, so the contents cant be spoiled by dampness or rain.2.Listen to the dialogue and answer the following questions・1)Each jar will be wrapped by tissue paper placing in its individual decorative cardboard・ Thenwe pack the boxes in strong cardboard twelve to a carton, separated from each other bycorrugated paper dividers・2)They arc fragile commodities.3)Details of weight, symbols of warnings and directions such as USE NO HOOK, STOW AWAYFROM HEAT, DONOT DROP, and FRAGILE, as well as B's own marks.3.Listen to the passage and do the following exercises・A: 1)B 2) A 3)C 4)C 5) AB: Fill in the blanks according to the passage yoifve just heard.1 ・ standard cartons, corrugated rolls, air bubbles, plywood boxes, masking tape, plastic andsteel straps, buckles2. Frozen goods, Perishables, Consumable items3・ general cargo, personal belongings, packing, transportation, insurance facilitiesIL Interpreting(1)A: The safety of packing is something we always pay a lot of attention to. Especially for fragile commodities, wc'vc got to be extra careful. Otherwise, if something unexpectedhappened, we'd be responsible and it would cause you a lot of inconvenience, too.B: You' re right. But wouldn't it be safer to use wooden cases?A: Surely we can 讦you want us to, but the charge would be much higher.B: Then, let^ s keep using cartons・A: Sure, no problem. Cartons arc good enough for goods like this. You don9 t have to worry about it.(2)A: Fm so glad that we have the chance to do business togethe匚B: Me too・A: I made this special trip here this time hoping to have a look at the packing of our products because in the last shipment we received, there were a few items damaged by dampness・B: Fm sorry for that. But we have taken care of it.A: Could you be more specific?B: Although we are still using cartons, we have taken measures to prevent them from dampness. We have lined them with plastic sheets on the inside・ In addition, we've put a "keep dry" sign on the outside・A: That sounds good・(3)A: Do you niind if I give you a little suggestion about the inner packing of the products?B: No. Go ahead.A: Well, you know, packing affects the reputation of the products, and one important function of packing is to stimulate the buyer9s desire to buy. In addition, packing should give thebuyer an idea of what is packed inside・Your products arc good, but your packing doesn't look attractive enough to the buyer.B: Thank you very much. That's a good suggestion and we happen to have the same view. We have just improved our packing.A: Great! Would you let me have a look?B: Sure thing. Let's go to the sample room.IV Supplementary Reading1.No, not really.2.Customers often require rapid delivery, and faster handling speeds require protective packaging,while the packaging engineers and product designers would optimize the product-package。
商务英语口语试题及答案
商务英语口语试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。
A. 会议将在下午2点开始。
B. 会议被推迟到明天。
C. 会议将在上午11点开始。
听录音：[录音内容]答案：A2. 根据所听对话，选择正确的答案。
A. 客户对产品不满意。
B. 客户要求退货。
C. 客户要求换货。
听录音：[录音内容]答案：B二、口语表达（共30分）1. 请用英语描述一次商务会议的流程。
参考答案：In a typical business meeting, there is an agenda that outlines the topics to be discussed. The meeting starts with a greeting, followed by an introduction of attendees. Then, the chairperson leads the discussion according to the agenda. After each topic is discussed, a conclusion or decision is made. The meeting concludes with asummary of the decisions and next steps.2. 请用英语表达你对远程工作的看法。
参考答案：Remote work offers flexibility and can increase productivity for some employees. However, it may also lead to communication challenges and a lack of team cohesion. Companies need to establish clear guidelines and use technology to facilitate effective communication.三、情景对话（共30分）1. 假设你是一家公司的销售人员，客户询问产品价格，请你用英语回答。
商务英语听力试题及答案
商务英语听力试题及答案一、选择题（每题1分，共10分）1. What is the main topic of the business meeting discussed in the audio?A. Marketing strategiesB. Financial reportsC. Product developmentD. Staff training2. According to the speaker, what is the current status of the project?A. DelayedB. On scheduleC. CancelledD. Postponed3. What does the manager suggest to improve customer satisfaction?A. Reducing pricesB. Enhancing product qualityC. Offering discountsD. Providing after-sales service4. What is the purpose of the training session mentioned in the audio?A. To teach new skillsB. To update company policiesC. To introduce new team membersD. To review past performance5. What is the speaker's opinion on the new business proposal?A. It's innovative but riskyB. It's practical and feasibleC. It's too expensiveD. It's not well-researched6. Why does the speaker recommend outsourcing the production?A. To reduce costsB. To focus on core businessC. To increase production capacityD. To improve product quality7. What does the speaker plan to do after the meeting?A. Prepare a reportB. Meet with clientsC. Review the budgetD. Attend a conference8. What is the speaker's concern regarding the upcoming trade show?A. The cost of participationB. The selection of products to displayC. The logistics of transportationD. The competition from other companies9. What is the speaker's role in the company?A. Sales managerB. Marketing specialistC. Financial analystD. Human resources officer10. What is the main reason for the company's recent success?A. Strong marketing campaignsB. Effective cost controlC. Expansion into new marketsD. Improved customer service二、填空题（每空1分，共10分）11. The company's annual revenue has increased by ________ percent compared to last year.12. The speaker emphasizes the importance of ________ in the business negotiation process.13. The new marketing campaign is expected to ________ the company's brand awareness.14. The speaker mentions that the company's market share has ________ in the past quarter.15. The company is planning to ________ its product line to meet customer demands.三、简答题（每题2分，共10分）16. What are the key factors that the speaker considers when evaluating a potential business partner?17. How does the speaker describe the current economic climate and its impact on the company's operations?18. What are the main challenges the company faces in expanding its international market?19. What strategies does the speaker propose to enhance the company's competitive edge in the market?20. What is the speaker's view on the importance of innovation in maintaining a company's long-term success?四、听力理解题（每题3分，共15分）21. Summarize the main points discussed in the audio regarding the company's financial performance.22. Explain the speaker's perspective on the role of technology in business growth.23. Describe the steps the company is taking to address the environmental concerns raised in the audio.24. What are the speaker's suggestions for improving team collaboration and communication within the company?25. Discuss the speaker's view on the balance between work and personal life for employees.五、听力填空题（每空2分，共20分）26. The company's new product launch is scheduled for________.27. The speaker mentions that the company has recently signeda contract with a ________.28. The speaker highlights the need for ________ in the company's supply chain management.29. The company is considering ________ its production facilities to reduce costs.30. The speaker believes that ________ is a crucial skill for employees in the current business environment.六、听力短对话理解题（每题5分，共20分）31. In the dialogue, what is the main reason the client is dissatisfied with the service provided?32. What is the salesperson's response to the client's complaint about the product quality?33. What does the manager suggest as a solution to the issuediscussed in the meeting?34. What is the team leader's opinion on the effectiveness of the current marketing strategy?七、听力长对话理解题（每题5分，共15分）35. Summarize the main discussion points in the long dialogue between the CEO and the CFO regarding the company's financial health.36. What are the key strategies the CEO proposes。
商务英语听说期末考试复习题及参考答案
商务英语听说 --复习资料一、词汇测试题1、 (6) reimbursementA. to chargeB. to pay back esp. moneyC. to claim for damagesD. to ask for参考答案： B2、 (4) to withholdA. to offer something for a decisionB. to have a particular right to doC. to put something in a particular orderD. to refuse to give or to keep back参考答案： D3、 (8) put forwardA. to arrange for somethingB. to come on somethingC. to put on an eventD. to suggest an idea for consideration参考答案： D4、 (5) to scheduleA. to take on responsibilityB. to trust in someoneC. to bring in a consultantD. to list or state details参考答案： D5、 (9) to boostA. to take back or to removeB. to refuse to giveC. to become less in number or smallerD. to improve or increase参考答案： D二、词汇测试题1、该组有10个商务英语英文词或词组,下面均有汉语词或词组来进行解释,请将正确项选出,要求英汉转换意义准确,符合商务英语规范。
(1) sub-standardA. 不合标准的B. 标准化的C. 附属的标准D. 次品参考答案： A2、 (10) bull marketB. 牛市C. 集市D. 证券市场参考答案： B3、 (6) security centerA. 证券交易中心B. 期货中心C. 保险中心D. 保障中心参考答案： A4、 (5) It is proposed thatA. 可能会…B. 最好会…C. 应该是…D. 必定会…参考答案： C5、 (9) in principleA. 适用于B. 主要来讲C. 原则上D. 规定参考答案： C三、完形填空题1、 WTO It is well known that the World Trade Organization (WTO) is the only international organization（1） with the global rules of trade between notions. Its main function is to ensure that trade flows as smoothly as possible. It was founded in 1993 by the Final Act that concluded the Urugudy Round of multilateral negotiations under the General Agreement on Tariffs and Trade(GATT), which it （2）, and exists to administer and police the 28 free-trade agreements, oversee world trade practices, and adjudicate trade disputes. It began its operation on January 1, 1995, with its general council （3） 76 member states; by early 1999 it numbered 134 members. The result of it is to make a more prosperous, peaceful and accountable economic world. Decisions in the WTO are typically by （4） among all member countries and they are ratified by members’ parliaments. Trade friction is channeled into the WTO’s dispute settlement process where the focus is on interpreting agreements and commitments, and how to ensure that countries’ trade policies（5） with them. That way, the risk of disputes spilling over into political or military conflict is reduced. By lowering trade barriers, the WTO’s system also breaks down other barriers between peoples and nations. At the heart of the system-known as the （6） trading system-are the WTO’s agreements, negotiated and signed by a large majority of the world’s trading nations, and （7） in their parliaments. These agreements are the legal ground-rules for international commerce. Essentially, they are contracts, guaranteeing member countries important trade rights. They also bind governments to keep their trade policies within agreed limits to everybody’s benefit. The agreements were negotiated and signed by governments. But their purpose is to help producers of goods and services, exporters and importers conduct their business. The goal is to improve the welfare of the peoples of the member countries. The past 50 years have seen an （8） growth in world trade. Merchandise exports grew on average by 6% annually. Total trade in 1997 was 14 times the level of 1950. GATT and the WTO have helped to create a strong and prosperous trading system contributing to （9）growth. The system was developed through a series of trade negotiations, or rounds, held under GATT. The first rounds dealt mainly with tariff reductions but later negotiations included other areas such as anti-dumping and non-tariff measures. The latest round - the 1986-84 Uruguay Round - led to the WTO’s creation. Decisions are made by the entire membership. A majority vote is also possible but it has never been used in the WTO, and was extremely rare under the WTO’s （10）, GATT. The WTO’s agreements have been ratified in all members’ parliaments. 1.A. dealingB. communicatingC. complyingD. confirming参考答案： A2、A. concludingB. comprisingC. competing参考答案： B3、A. presentedB. unprecedentedC. supersededD. sustained参考答案： B4、A. rolledB. ratifiedC. checkedD. issued参考答案： B5、A. consensusB. commentC. commitmentD. component参考答案： A四、语境意义题1、 When did humans first arrive at the concept of money? What conditions spawned it? And how did it affect the ancient societies that created it? Until recently, re- searchers thought they had the answers. (1)(____). But few see the matter so simply now. With evidence gleaned from such disparate sources as ancient temple paintings, clay tablets, and buried hoards of un- coined metals, researchers have revealed far more ancient money: silver scraps and bits of gold, massive rings and gleaming ingots. (2)(____).There, they suggest, wealthy citizens were flaunting money at least as early as 2500 B.C. and perhaps a few hundred years before that. "There's just no way to get around it," says Marvin Powell, a historian at Northern Illinois University in De Kalb. "Silver in Mesopotamia functions like our money today. It's a means of exchange. People use it for a storage of wealth, and they use it for defining value." Many scholars believe money began even earlier. ‘My sense is that as far back as the written records go in Mesopotamia and Egypt, some form of money is there,’ observes Jonathan Williams, curator of Roman and Iron Age coins at the British Museum in London. "That suggests it was probably there beforehand, but we can' t tell because I we don't have any written records." Just why researchers have had such difficulties in uncovering these ancient moneys has much to do with the practice of archeology and the nature of money itself. Archeologists, after all, are the ultimate Dumpster divers: they spend their careers sifting through the trash of the past, ingeniously reconstructing vanished lives from broken pets and dented knives. (3)(____)Money doesn't always come in the form of dimes and sawbucks, even today. As a means of payment and a way of storing wealth, it assumes many forms, from debit cards and checks to credit cards and mutual funds. The forms it took in the past have been, to say the least, elusive. From the beginning, money has shaped human society. It greased the wheels of Mesopotamian commerce, spurred the development of mathematics, and helped officials and kings rake in taxes and impose fines. (4)(____). "If there were never any money, there would never havebeen prosperity," says Thomas Wyrick, an economist at Southwest Missouri State University in Springfield, who is studying the origins of money and banking. "Money is making all this stuff happen." Ancient texts show that almost from its first recorded appearance in the ancient Near East, money preoccupied estate owners and scribes, water carriers and slaves. In Mesopotamia, as early as 3000 BC, scribes devised pictographs suitable for recording simple lists of concrete objects, such as grain consignments. (5) (____).参考答案： E※B※F※C※A五、形式主义类题1、贵公司可能注意到了原材料价格的上涨趋势,种种迹象表明这种趋势将持续下去。
商务英语三笔考试题及答案
商务英语三笔考试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。
（每题2分，共10分）A. 会议将在下午3点开始。
B. 会议将在下午4点开始。
C. 会议将在下午5点开始。
正确答案：A2. 根据所听对话，选择正确的答案。
（每题2分，共10分）A. 客户对产品表示满意。
B. 客户对产品表示不满意。
C. 客户尚未决定是否购买产品。
正确答案：B二、阅读理解（共30分）1. 阅读下列短文，选择正确的答案。
（每题3分，共15分）A. 公司计划扩大海外市场。
B. 公司计划缩减海外市场。
C. 公司计划维持海外市场现状。
正确答案：A2. 阅读下列短文，选择正确的答案。
（每题3分，共15分）A. 新产品的研发成本高于预期。
B. 新产品的研发成本低于预期。
C. 新产品的研发成本符合预期。
正确答案：B三、词汇与语法（共20分）1. 选择正确的词汇填空。
（每题2分，共10分）The company is looking for a new _______ to manage thesales team.A. managerB. directorC. supervisor正确答案：A2. 选择正确的语法结构填空。
（每题2分，共10分）We need to _______ the project before the end of the month.A. completeB. accomplishC. finish正确答案：C四、写作（共30分）1. 写一封商务邮件，邀请客户参加产品发布会。
（15分）要求：邮件内容需包含发布会的时间、地点、产品简介及期待回复。
正确答案：（略）2. 根据所给情景，写一篇商务报告。
（15分）要求：报告需分析市场趋势，提出改进建议，并预测未来发展方向。
正确答案：（略）请注意，以上内容为示例，实际考试题目和答案可能会有所不同。
bec商务英语试题及答案
bec商务英语试题及答案BEC商务英语试题及答案一、听力理解部分（共20分）1. What is the main topic of the meeting?A. Product developmentB. Marketing strategyC. Financial reportD. Staff trainingAnswer: B2. What is the reason for the delay in the project?A. Lack of resourcesB. Technical difficultiesC. Poor communicationD. Unforeseen circumstancesAnswer: D3. What is the woman's role in the company?A. Sales managerB. HR managerC. Finance directorD. Operations managerAnswer: A4. What is the man's opinion about the new marketing campaign?A. He thinks it's too expensive.B. He thinks it's too risky.C. He thinks it's too conservative.D. He thinks it's too innovative.Answer: C5. What is the woman's suggestion for improving customer satisfaction?A. Reducing pricesB. Offering discountsC. Enhancing product qualityD. Improving customer serviceAnswer: D二、阅读理解部分（共30分）Passage 16. According to the article, which of the following is a key factor in business success?A. LocationB. CapitalC. ManagementD. Market demandAnswer: C7. What is the author's view on the importance of a business plan?A. It is essential for every business.B. It is only necessary for large businesses.C. It is not important for small businesses.D. It is only necessary for new businesses.Answer: A8. What does the author suggest as a way to reduce business risks?A. Diversifying productsB. Expanding marketsC. Investing in technologyD. Collaborating with partnersAnswer: DPassage 29. What is the main purpose of the seminar?A. To promote a new productB. To discuss industry trendsC. To provide training on leadershipD. To introduce a new management systemAnswer: B10. Who is the target audience for the seminar?A. Business ownersB. ManagersC. EmployeesD. StudentsAnswer: A11. What is the registration fee for the seminar?A. $100B. $150C. $200D. $250Answer: B12. What is included in the seminar package?A. Lunch and refreshmentsB. AccommodationC. TransportationD. All of the aboveAnswer: A三、语法与词汇部分（共20分）13. The company has announced that it will ________ a new product next month.A. launchB. landC. dropD. releaseAnswer: A14. Despite the economic downturn, our sales ________ by 15% this year.A. have increasedB. have decreasedC. have remainedD. have fluctuatedAnswer: A15. The manager asked her team to ________ the project report before the meeting.A. finalizeB. summarizeC. reviewD. reviseAnswer: A16. The new policy will come into ________ on January 1st.A. effectB. useC. practiceD. operationAnswer: A17. The company's profits have ________ significantly due to the successful marketing campaign.A. soaredB. plummetedC. stabilizedD. fluctuatedAnswer: A四、写作部分（共30分）Task 1: Write an email to a potential client introducing your company and its services. (10 points)Dear [Client's Name],Subject: Introduction to [Your Company Name] and Our ServicesI hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. I am writing to introduce our company and the services we offer, which I believe could be of great benefit to your business.[Your Company Name] is a leading provider of [industry or service type], with a strong focus on [specific area or service]. We have been in operation for [number of years] and have built a reputation for [key strengths, such as quality, innovation, customer service, etc.]. Our team consists of [number of employees] dedicated professionals who are experts in their respective fields.We offer a range of services, including [list key services], and we pride ourselves on our ability to tailor our solutions to meet the unique needs of each client. Some of our recent successes include [briefly mention any notable projects or clients].I would be delighted to discuss how [Your Company Name] can assist your company in achieving its goals. Please let me know if you would be interested in setting up a meeting or a call to explore our services further.Thank you for considering [Your Company Name]. I look forward to the opportunity to work with you.Best regards,[Your Name][Your Contact Information]Task 2: Write a report on the recent company retreat and its impact on team morale and productivity. (20 points)[Your Company Name][Date]Report on Recent Company RetreatIntroduction:The purpose of this report is to provide an overview of the recent company retreat and to analyze its impact on team morale and productivity. The retreat was held on [date] at [location] and was attended by [number of participants].Objectives of the Retreat:The main objectives of the retreat were to [list objectives, such as team building, strategy planning, etc.]. The retreat was designed to [describe how the retreat was structured to meet these objectives].Activities and Events:During the retreat, a variety of activities and events were organized to [describe activities and their purposes]. These included [list specific activities], which aimed to [explain how these activities contributed to the objectives].Feedback and Evaluation:Feedback from participants was overwhelmingly positive, with many expressing that the retreat was a valuable experience. [Include any specific quotes or feedback]. A post-retreat survey was conducted to measure the impact on team morale and productivity. The results showed that [describe the results, including any improvements or changes observed].Conclusion:The retreat was a success in achieving its objectives and had a positive impact on team morale and productivity. It is recommended that similar retreats be organized in the future to continue fostering a positive work environment and enhancing team collaboration.[Your Name][Your Position]请注意，以上试题及答案仅供参考，实际BEC考试内容和格式可能有所不同。
商务英语听说 Test 1文本答案
Test 1Part A Intensive ListeningPhoneticsDirections: Listen and tick the word you will hear. The word will be read once. (5%)1. a. away b. abide c. obey d. today2. a. bathe b. bath c. birth d. breath3. a. shawl b. shoe c. show d. sue4. a. around b. account c. amount d. a pound5. a. sheep b. ship c. sleep d. shape6. a. beggar b. beg c. bag d. Back7. a. pull b. bull c. full d. foul8. a. choice b. chose c. choose d. chooses9. a. fond b. fund c. found d. find10. a hose b. false c. fourth d. horseDirectionDirections: you’ll hear ten sentences. When you hear the first time, repeat the sentences and pay attention to the stresses and tones. Then listen again and write them down. Chick your answers when you listen for the third time. (20%)1.Can you give me an account of your product?2.I want to tack part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest for a while.5.My watch reads 11:30, so we have about 45 minutes to get there.6.Have you filed in the Customs Declaration Form?7.We have to arrive at the airport one hour earlier.8.The company was established in 1990 and we have about 1500 employees now.9.Our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B Extensive ListeningDialoguesDirections:You’ll hear 5 short dialogues in this section. At the end of each dialogues, one questions will be spoken only once. Make the best answer for each question. (5%)1.W: Jack, have you finished your research paper for economics?M: Not yet, I always seem to put things off until the last minute.Q: What are they talking about?A. A scientific experimentB. A college courseC. A time scheduleD. A research paper2. M: This black bag is $ 2.00 and that blue one is a dollar more.W: The red one is twice as much as the blue.Q: How much is the red bag.A. $ 4.00B. $6.00C. $8.00D. $12.003. W: Watching the news on TV is a good ay to learn English.M: M: It’s especially helpful when you check out the same information in the newspaper.Q: What are they talking about?A. How to learn English.B. How to get informationC. How to compare TV and newspaper.D. How to get a job.4. M: I like to travel by air. I like getting to different places fast. Do you like traveling by air?W: Flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: What dose the woman feel about traveling by air?A. She feels nervous.B. She is OK with flyingC. She prefers traveling slowly.D. She likes traveling by train.5. W: I’d like to cash this check.M: Please sign the back. Do you have any account here?Q: What dose the man ask the woman to do cash money?A. Sign the front.B. Sign the back.C. Give him the account.D. Nothing special.PassageIntroducing New ProductsDirections: Listen to the passage and choose the best answer to each of the following question. (10%)We’re glad to have the opportunity to introduce to you our new range of products. Our leather bags have enjoyed a high reputation in the European market because of their fashionable styles, fine workmanship and quality materials. We used advanced equipment imported from Italy. In addition, we keep a close eye on the style changes in the international market, too. One of the best sellers is the write one here, which is our latest design. A lot of office ladies find it veryattractive, and feedbacks from different markets show that this model is appealing to even the most selection buyers. Compared with the various well-known brands from Italy and France, our bags have the same high quality, but are much more price-competitive, thanks to the low labor and raw material costs. As a result, we keep getting lots of orders from both overseas and home markets.1.Which one of the following reasons does not contributes to the popularity of the bags in theEuropean market?A. Fashionable stylesB. Fine workmanshipC. Quality materialsD. Good after-sales services.2. What de the feedbacks from different markets tell about the latest model?A. It is well received, and even the most particular buyers like it too.B. Only the most selective buyers like it.C. Most people like it, but not the most selective buyers.D. Most people don’t like it.3. Which group of consumers is the white leather bag most popular with?A. Young girls.B. Office ladies.C. GentlemenD. Housewives.4. Compared with other famous Italian and French brands, what gives the leather bags acompetitive edge according to the passage?A. Fashionable designB. High qualityC. Better pricesD. Good reputation5. What is the purpose of the speaker’s presentation?A. To introduce the companyB. To introduce the latest productsC. To complain about the productsD. To explain the production process ConversationA Talk at Guangzhou FairDirections:Listen to the conversation and complete the summary of the conversation. Listen again to check your answers. (10%)Wang: Good morning! Welcome to the Guangzhou Fair.Smith: Thank you. I’m from the United States. This is my card.Wang: How do you do, Mr. Smith. My name is Wang Ming. Here is my business card. What can I do for you?Smith: Ours is a big company in the United States, dealing in leather products. I’m coming to see if there’s any chance to do business with you.Wang: I’m glad you have come. You may be aware that our company has been exporting leather products for quite many years. And our leather products are warmly welcomed both athome and abroad. It’s our desire to trade with merchants of all countries in the world.By the way, have you seen our exhibition?Smith: Yes, I have had some understanding of your products. At present, I am interested in your leather garments. I’d like to get more details.Wang: With pleasure. We have here some catalogues for your reference. They are the most popular styles of the year and enjoy fast sales on the European markets. I believe they will also find a good market in your country.Smith: I hope so. If your price is reasonable, I shall buy in large quantities.Wang: Here’s our price list. All the prices are on FOB Shanghai basis.Smith: Good. Please give me a few days to make a decision.Wang: You’d better give us a reply as soon as possible.Smith: No problem.Smith, representing a U.S. company that deals in leather products, meets Wang at Guangzhou Fair. Smith seems to be very interested in Wang’s leather garments, some of which are very popular and enjoy fast sales in Europe. Smith may place a big order if the price is reasonable. It is Wang’s common practice to quote on FOB Shanghai basis.Part C Listening & Speaking Integration ConversationAdvertising ProgramsDirections: Listen to the conversation and complete the following exercises. (20%)Mr. Forrest: Good morning, Miss Reed. I am advertising executive John Forrest from Jay advertising agency. I believe you wanted to see me?Miss. Reed: Good morning, Mr. Forrest. Yes, we are keen to open the advertising programs for our electric bulbs and fluorescent bulbs. I want to discuss the methods ofadvertising.Mr. Forrest: I see we’ve been working on the advertising programs for nearly two months now.My advertising programs for your company include many ways of advertisingincluding print advertising and outdoor advertising.Miss. Reed: Good. Have you worked out the new advertising program that will be inserted in the newspapers and magazines for three advertising campaign?Mr. Forrest: Yes. We have made a series of three advertisements to be released in national newspapers and magazines. We feel that you should also plan alternative ways ofadvertising. There new ways of advertising, Facebook advertising and twitteradvertising. We also suggest that you make counter displays for dealers to exhibitin their shops. Cinema advertising would be an effective medium for to use as well.Bus backs too attract attention.Miss. Reed: All these advertising programs sound very interesting. But how much would they cost?Mr. Forrest: We have worked out advertising prices too for you. We have suggested a breakdown of expenses, distributed over the media plan, over a period of threemonths.Miss. Reed: I’ll have to discuss your media and budget proposals about advertising programs with the Market Manager. Perhaps, for the beginning we might decide is going forheavy newspaper advertising and bus backs. I’ll talk this matter over with you nextweek.Section AMake a list of different types of advertising you have just heard from the conversation. For each type, think of some ads that you often watch. Which one impresses you most?Section BIf you were to advertise for the one of following products or services, which type of advertising would you choose?1. a novel2. a new men’s perfume3. a luxury watchPart D Oral Practice1.Choose two of the following topics and give your opinions. (20%)1.In your opinion, what are the best ways to introduce to customers?2.Suppose you are the sales manager of a company, what should you do while you areintroducing your products to your customers?3.If you’re a sales representative of a corporation, how would you help your corporation topromote your products?4.What are the factors you should take into consideration when you arrange a schedulefor a foreign guest?2.Describe your ideal work environment. (10%)You may want to include:★Large space★Good business lunch★No overtime work★More coffee/tea breaks★No dressing code。
bec商务英语初级试题及答案
bec商务英语初级试题及答案BEC商务英语初级试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。
（每题2分，共10分）A. 会议将在下午3点开始。
B. 会议将在下午4点开始。
C. 会议将在下午5点开始。
[答案] B2. 根据所听对话，选择正确的答案。
（每题2分，共10分）A. 客户对产品不满意。
B. 客户对价格不满意。
C. 客户对服务不满意。
[答案] A二、阅读理解（共30分）1. 阅读以下商务信件，回答问题。
（每题3分，共15分）Dear Mr. Smith,We are pleased to inform you that your application for the position of Sales Manager has been successful.Sincerely,John DoeHuman Resources ManagerQuestion: What position has Mr. Smith been offered?A. Marketing ManagerB. Sales ManagerC. Customer Service Manager[答案] B2. 阅读以下商务信件，回答问题。
（每题3分，共15分）Dear Sir/Madam,We regret to inform you that we are unable to proceed with your order due to a lack of stock.Best regards,Jane SmithCustomer Service TeamQuestion: What is the reason for not proceeding with the order?A. The order is too large.B. There is a lack of stock.C. The payment is not received.[答案] B三、词汇与语法（共20分）1. 选择正确的词汇或语法结构完成句子。
商英口语听力答案
新编商务英语听说答案一、Listening：听力原文及答案：I Listen to the following short conversations twice and choose the right answer to each question you hear on the tape. (10 points, 2 point for each)听力原文：1.Woman: Are you ready to order now?Man: No, I’ve just finished. I’m waiting for my change.Question: What does the man want?2.Man: What a beautiful cake. Did you bake it?Woman: No. I had the bakery do it.Question: What does the woman mean?3.Man: What happened to my food? I’ve been sitting here for almost an hour.Woman: I’m sorry, sir. It must be ready by now.Question: Where does this conversation take place?4.Woman: You want another sandwich?Man: Yeah, I usually eat a lot when I’m nervous.Question: What does the man mean?5.Woman: Would you like some hot coffee or tea?M an: I do like them both, but I’d rather have something cold.Question: What does the man want to drink?Key: 1.A 2.C 3.A 4.B 5.AII. 听力原文及答案Listen to the following longer conversation twice and choose the right answer to each question you hear on the tape. (10 points, 2.5 point for each)听力原文：Man: Good morning, the Dean’s office.Woman: Hello, this is Mary Smith speaking. I’m to make sure that I have an appointment with the Dean. Maybe this morning at 10 o’cloce.Man: Please wait a minute. I’ll check with his secretary. Yes, he does have yourappointment in his book for 10.Woman: Oh, thank you very much. I’ll be right over after breakfast.Man: All right. Good-bye.Question:1.Who was the woman talking to?2.Why did the woman call?3.What will the woman do at 10 o’clock?4.What is true in the dialogue?Key: CBCDIII. Listen to the following short conversations twice and fill in the blanks with the missing words. (20 points, 1 point for each)1.Woman: __1___ me, please. Could you tell me the __2___ to the station?Man: Take the ___3__ turn on the 4 and then turn __5___ at the corner.2.Woman: Excuse me. Where can I __6___ the apartment manager?Man: Sorry. I can’t 7 you. I’m not ____8___ with this building.3.Man: I’m ____9__ for Simpson’s apartment. __10____ I on the right floor?Woman: No. They live on the _11__ floor. Y ou can __12___ the stairs up.4.Woman: The 13 shows that this ___14___ goes downtown.Man: Y es, but what we ___15__ to know is how to __16___ to the park.5.Woman: Which is the ___17___ to CitiBank?Man: Take a ___18___turn at the next _19__ and go ___20__ for a block and a half.ExcuseKey:1. Excuse2.way3.first4. left5.right6.find7. help8.familiar9. looking 10.Am11.second 12.take 13.map 14.street 15. want16. get 17.way 18. right 19. corner 20. straightIV. Listen to the passage twice and answer the following questions according to the information you get from the tape.听力：One day, when Mrs. Smith got up and made breakfast for her family, she found there were little butter and cheese, little sugar and flour at home. So she decided to do some shopping. But before she went out, she first made a shopping list.At the grocer’s, she looked at her shopping list.“I want some sugar, some flour and a packet of tea.”“Sugar, flour, and tea,” the grocer said and put them on the counter. “ Is that all, Mrs. Smith?”“I also want some butter and cheese, and a packet of biscuits.”“Butter and cheese, biscuits. Anything else?”“And a tin of tomato sauce,” said Mrs. Smith.“I’m sorry, we haven’t any tomato sauce.” Said the grocer.“What are those tins of tomatoes. Do you want one?”“No, thanks.”“Is that all, Mrs. Smith?”“Yes, thank you. Please send them to my house. Oh, by the way, I want a dozen eggs, but don’t send them. I’ll carry them myself.”“ We can send them too.”“No, thanks,” said Mrs. Smith. “Your delivery boy is very careless. He dropped my eggs last time.1.Where did Mrs. Smith do some shopping?At the grocer’s._______2.Did the grocer have tomato sauce or tomatoes?Tomatoes.___________3.Who would send what Mrs. Smith had bought to her house?The delivery boy._____4.How many eggs did Mrs. Smith buy?A dozen._____________5.Why did Mrs. Smith want to carry the eggs herself?Because she thought the delivery boy was careless and might drop her eggs again.二、Speaking：评分标准商务英语口语考试总分为50分，评分标准如下：第一部分热身对话(10 points)What’s your profession?What sort of school did you go to?What do you think of your job? Are you satisfied with it?Will you please introduce yourself?Do you often surf the internet?What do you think are the advantages and disadvantages of the internet?第二部分对话朗读(20 points)A: Good morning, sir.B: Good morning. My name is John Smith. I’m from Australia.A: How do you do, Mr. Smith? I am Li Ming, Export Manager of Guangzhou Light Industry Corporation.B: How do you do, Mr. Li? Nice to meet you.A: Pleased to meet you, too. Mr. Smith, is there anything I can do for you?B: Your exhibits look very nice. Can I have a look at them?A: Sure. Come on in.B: Mm… The design is both attractive and original, and the workmanship is alsosatisfactory. I’m quite impressed with your products. I think they’ll have a ready market in Australia.A: We’re glad to hear that. We hope we’ll have an opp ortunity to do business with you.B: I hope so, too. Could you give me your catalogue and price list, please?A: Here are our latest catalogues and price sheets. All the prices in the sheets are subject to our final confirmation.第三部分角色扮演(20 points)A：You work in Singapore Airlines. You are answering the phone call. A customer wants to book a return ticket, but all tickets re booked up for this flight. You suggest he changes another flight，Flight 997. At last, you ask his name and address. Make up a dialogue with B for about 4—5 minutes.B: You are Mr. Tom Smith. You are calling for a return ticket to Paris. You want to book a ticket for Flight 546, but all are booked up. The ticket seller suggest you change another flight. Make up a dialogue with A for about 4—5 minutes.。
商务英语听说下参考答案
商务英语听说下参考答案一、听力理解（共20分）1. 根据对话内容，下列哪项是正确的？A) 会议将在下午3点开始。
B) 会议已被推迟到明天。
C) 会议将在上午9点开始。
D) 会议地点已更改。
参考答案：A) 会议将在下午3点开始。
2. 根据录音，以下哪项是客户对产品的主要关注点？A) 产品的价格。
B) 产品的包装。
C) 产品的保质期。
D) 产品的产地。
参考答案：C) 产品的保质期。
3. 根据对话，下列哪项是公司新推出的服务？A) 免费送货服务。
B) 24小时客户支持。
C) 定制化产品服务。
D) 产品维修服务。
参考答案：B) 24小时客户支持。
4. 根据录音，以下哪项是公司上个月的业绩情况？A) 业绩有所下滑。
B) 业绩持平。
C) 业绩增长了10%。
D) 业绩增长了20%。
参考答案：D) 业绩增长了20%。
5. 根据对话，下列哪项是员工被要求完成的任务？A) 准备下个月的预算报告。
B) 组织一次团队建设活动。
C) 完成年度市场分析报告。
D) 参加即将到来的行业会议。
参考答案：A) 准备下个月的预算报告。
二、口语表达（共30分）1. 请描述一次你参与的商务谈判的经历，并说明你在谈判中扮演的角色以及谈判的结果。
参考答案：在一次商务谈判中，我担任了公司的市场部经理。
我们与一家潜在的合作伙伴就一项新产品的分销协议进行了谈判。
我负责介绍我们的产品优势和市场潜力，并就价格和分销条款进行了讨论。
最终，我们达成了一个双方都满意的协议，成功地扩大了我们的产品市场。
2. 假设你是一家公司的公关经理，需要向媒体解释公司最近的一次产品召回事件。
请准备一段简短的发言。
参考答案：尊敬的媒体朋友们，感谢大家今天的到来。
我们公司最近对一批产品进行了召回，原因是我们发现了一些潜在的安全隐患。
我们对此表示诚挚的歉意，并保证将采取一切必要措施来确保消费者的安全。
我们正在与相关机构紧密合作，以确保问题得到迅速解决。
我们承诺将保持透明度，并及时向公众更新相关信息。
《商务听说》考试试卷及参考答案
《商务听说》考试试卷及参考答案一、听力部分。
Part ATask 1 Listen and decide true or false (1’*4)1. The business is conclude on CIF basis. ( )2. For chinawares , it’s necessary to cover Risk of Clash and Breakage. ( )3. Right now there is a large strike by workers in Chicago. ( )4. WPA ,Risk of Clash and Breakage and Strike Risk are to be covered. （）Task 2 Listen and fill. (2’*8)1. A :_______________, I prefer your effecting insurance foe us. Is it possible ?B :If you want, we’d like to ___________ do you plan to insure ?2. A : First of all, I think _______ should be covered. What about the _________?Could you give me some suggestions?B : For chinawares ,________________ is especially necessary , I think.3. A : I think you should effect the insurance against ________.B : Ok, that is settled. __________ and ____________ and Strike Risk are to becoverdPart BTask 1 Listen and decide true or false. (5*2’)1.The importer prefers payment by D/P. ( )2. Establishment of an L/C will cost the exporter a great deal. ( )3. At last the seller accepted payment by D/P proposed by the buyer. ( )4. Both the seller and the buyer believe that their relationship can’t last long withoutmutual understand and concession. ( )5. The exporter prefers payment by D/P. ( )6. The importer can only accept payment by L/C with their new customers. ( )Task 2 Listen and fill. (2’*7)1. Because we always accept payment by __________ for a new customer.2. In fact, L/C protects both _______ and ________.3. I would suggest that you give us more favorable terms , such as ________.4. To tell you the truth ,I have to ______ a deposit and certain bank charges in _______an L/C with a bank.5. I would like you to reconsider our _______.Part CTask 1 Listen and choose.(2’*5)1. What products are they talking about ?A. Green beansB. Green teaC. Black tea2. How much of a reduction dose the buyer want ?A. 5%B. 10%C. 15%3. What do we know about the market for this product ?A. The market is going down.B. The market is strong.C. The market remains unchanged.4. How much of a reduction has the seller decided to make ?A. 5%B. 10%C. 15%5. In what condition does the seller agree to give the above reduction ?A. The buyer shouldn’t buy similar products from other suppliers.B. The buyer should place an order which is big enough.C. The buyer should promise to place further orders.Task 2 Listen and fill. (1’*10)1. It would be _________ you reduce your price _______.2. ___________ the quality of our green tea, our price is quite __________.3. In fact, I’ve already had __________ from your competitors at a price ______ thanyours4. In order to ____________ between us, we are willing to _______ , but I’m afraid wecan’t meet your requirement.5. That price brings __________, but we would accept it if your order is _________.二、笔试部分A. Translate the phrases. (1’*20)1. 从事，经营2. 从事某行业3. 畅销4. 交货付现5. 优惠条件6. 保险额度7. 为…负责8. 海运提单9. 商业发票10. 导致,造成11. out of stock 12. effect shipment 13. make an exception 14.in advance 15.date of deliveryply with 17. judge from 18. shipping agent 19.statement of protect 20. suffer fromB. Translate the following sentences into Chinese. (2’*5)1. I’m also interested in your hair drier Item No. ST—1032. Could you also send a sample tome?2. We usually require payment by sight L/C.3. The sooner we get your L/C, the sooner shipment can be made.4. In this case, we will not have enough time to prepare the shipping documents.5. Judging from these pictures , I guess the goods have been improperly conveyed.C. Make some sentences with the following expressions. (2’*5)1. I wonder if you could …..2. I’m pleased to advise you that …3. Could you introduce …..4. Do you intend to ….5. I’m calling to discuss ….参考答案：一．听力部分Part A Task 1 Listen and decide true or false .(1’*4)1—4 F T F TTask 2 Listen and fill. (2’*8)1. To be safe, what coverage2. WPA, Additional Risks, Risk of Clash and Breakage3. Strike Risk, WPA4. Is that5. hoping, sometime6. looking forwardPart B Task 1 Listen and decide true or false. (5*2’)1—5TFFTFTask 2 Listen and fill. (10*1’)1.confirmed , irrevocable L/C2.. sellers, buyers3. D/P4. pay , opening5. requestPart C Task 1 Listen and choose (2’*5)1—5 B C A B BTask 2 Listen and fill. (10*1’)1. acceptable, by 15%2. In view of , reasonable3. a similar offer , 15% lower4. encourage trade , give you a reduction5. little profit , big enough二、笔试部分A .Translate the phrases. (1’* 20)1. deal in2. be in line of3. sell well4. cash on delivery5. favorable terms6. insurance coverage7. be responsible for8.ocean bills of lading9. commercial invoice 10. result in11. 无现货12. 办理装运13. 破例14. 预先15. 交货期16. 屈从，答应17. 从。
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《商务英语听说I》试卷及其答案（本试卷共2页，考试时间为90分钟）I. Give the English/Chinese Equivalents.（10×1=10分）1. 总部2. 年营业额3. 毛皮4. 环保的5. 圆形6.duty-free7.candidate8.public relations9.subsidiary company10.personnel departmentII. Interpreting the following conversation.(2×15=30分)1.A：你毕业于哪所大学？B：我毕业于山东外国语职业学院。
A：你什么时候毕业的？B：我2019年毕业的。
A：你学什么专业？B：应用英语A：你大学成绩怎样？B：还不错，平均分85分。
A：你的英语水平如何？B：我二年级通过了大学英语四级A：你希望起薪是多少？B：我想月薪3000元起。
A：你有什么问题要问我吗？B：你们的工作时间和福利待遇怎样？A：我们每周工作5天，偶尔加班。
我们的职员享受人寿保险、健康保险和每年13天的带薪假期，不包含公共假期。
每年年底，我们有奖金，奖金与工作表现和成绩挂钩。
B：我明白了。
A：面试就到这里吧。
2.A：想不到在这遇见你。
你好吗？B：还可以。
好长时间不见了，目前你在哪高就？A：我在一家中外合资企业当会计。
你呢？B：我现在是个体户。
我两年前就下海了。
我与朋友合开了家公司。
A：你们公司是搞哪一行的？B：我们专营化妆品。
不过现在生意很难做。
我们处于一种不赚不亏的状态。
你太太怎样？A：她下岗了。
她所在的企业半年前就倒闭了。
她现在正在找工作呢。
B：听到这我很难过。
请替我向她问好。
A：我会的，谢谢。
ⅢTranslating the following sentences(15×3=45分)1.我们公司是作外贸的。
2.这个产品是在国内外深受好评。
3.我把明天的预约推迟到下周三，你介意么？4.我可以问你几个个人方面的问题么？5.我的专业是英语，我辅修了国际商法。
6.我用信用卡支付还是分期付款？7.员工总数超过了5000人。
8.请出示你的护照和机票。
9.我们是ABC公司在中国的唯一代理。
10.我想预定一个三晚上的套房。
11.你的最高学历是什么？12.他是王先生的上司还是下属？13.我们每半年推出一种新产品。
14.我们公司建于1925年，它的前身是一家只有25名工人的小作坊。
15.大家如何能在我介绍完再提问的话，我将不胜感激。
IV. Make up a dialogue according to the following situation（1×15=15分）Suppose Role A, Ms. Joy Davies, has an appointment with Jack Black, Production Manager. She is now at the reception desk. Student B is the receptionist. Make up a dialogue according to the situation.A(Ms. Joy Davies):B (receptionist).:A:B:答案I. Give the English/Chinese Equivalents.(10×1=10分）1. headquarter2. annual turnover3. fur4. environment-friendly5. circle6.免税7候选人8.公共关系9子公司10 人事部门II. Interpreting the following conversation.(2×15=30分)1.A: What university did you graduate from?B: I graduated from Shan Dong foreign languages vocational college..A: When did you graduate?B: 2019.A: What was your major?B: I majored in Applied English.A: What were your grades in university?B: Not bad. I got an eighty-eight average.A: What’s your English level?B: I passed the TEM 4 test in the second year/Grade 2.A: What starting salary would you expect?B: I’d like to start at 3000 Yuan.A: Have you got any questions you would like to ask me?B: What are your working hours and fringe benefits?A: We work a five-day week with occasional overtime. There is extra pay for working overtime. Our employees enjoy life and health insurance and a thirteen-day paid vacation excluding the public holidays. At the end of the year, employees receive a year-end bonus, which is linked to their performance and contributions.B: I see.A: Let’s stop here for the interview.2.A: I didn’t expect to meet you here. How are you?B: Very well, thanks. And you?A: Not bad. Haven’t seen you for a long time. What company are you with at presen t?B: I work as an accountant in a Sino-foreign joint-venture. How about you?A: I’m now a self-employed businessman. I went into business two yearsAgo, starting a company with my friend.B: What line of business is your company in?A: We deal exclusively in cosmetics. But now this line of business is not very brisk. Thecompany is now just breaking even. How’s your wife doing?B: She’s laid off/unemployed. Her company was closed down half a year ago. She’s now hunting for a job.A: I’m so sorry to hear that. Please say hello to her for me.B: I will, thank you.ⅢTranslating the following sentences(15×3=45分)1.We are in the line of foreign trade.2.This product is well-received at home and abroad.3.Do you mind if I put off our appointment till next Wednesday?4.May I ask you some personal questions?5.I major in English and minor in International Business Law.6.May I pay it by Credit card or by installment?7.The total number of employees is over 5,000.8.Will you please give me your ticket and passport?9.We are the exclusive agent of ABC company in China.10.I’d like to make a reservation for a suite for three nights.11.What’s your highest degree?12.Is he above or under Mr. Wong.13.We launch a new product every six months.14.Our company was founded in 1925. It grew from a small workshop of 25 workers.15.I would be most grateful if you can hold any questions until the end of my presentation.IV. Make up a dialogue according to the following situation（1×15=15分）open。