中级----新编剑桥商务英语听力部分
剑桥商务英语考试BEC中级听力全真试题及答案
剑桥商务英语考试BEC中级听力全真试题及答案BEC XXXUniversity of Cambridge Local XXXXXXBusiness English CertificateTest of ListeningPart One: ns 1-12In this n。
you will listen to three XXX or messages。
Write one or two words or a number in the numbered spaces on the notes or forms below。
You will hear each recording twice.n One (ns 1-4)Look at the note below.You will hear a XXX about an order。
He wants to change the quantity and have it ready by tomorrow。
Martin called because hehasn't received the order he XXX job that is due later this month。
He will fax details if needed.XXX PrintersXXXMessage for: XXX XXXXXX rang from (1) _________________________________。
He hasn't received the (2) ________________________________ he ordered for a (3) ______________________________ later this month。
Wants to change the quantity to (4)_______________________________--- to be ready tomorrow。
剑桥商务英语中级（BEC2）听力全真试题（3）
PART THREEThis part consists of an interview, conversation, discussion or presentation and involves 1 or 2 speakers. The questions take the form of 8 multiple-choice questions, each comprising 3 options: 1 correct option and 2 distractors. It is necessary for you to listen very carefully to the talk, looking atthe multiple-choice questions as you listen.Try to answer each multiple-choice question as quickly as possible. If you spend too long thinking about the answer to a certain question, you may miss an important part of the talk. In any case, you will lose your place in the talk and find it harder to answer the next question. It is extremely important to try to follow the talk and the questions at the same time, matching each multiple-choice question with the appropriate part of the talk., Above all, try not to worry too much if you don t hear the answer to a multiple-choice question.Read the next one or two questions (or even more, if necessary) and try to listen for the particular topic or subject of each question in the talk.In the following example, a salesman is talking to a potential business customer. As you listen, you must decide which sentence is correct and mark the appropriate letter (A, B or C).You hear.You will hear a negotiation between a salesman and a potential customer.The salesman is trying to sell a number of fax machines to a certain business while someone in the business is trying to negotiate the best price and terms. Choose the correct ending for each of the sentences 1 - 8. Mark one letter A, B or C for the ending you choose.S1: Thank you very much for the demonstration of the new fax machine which you re marketing. I can tell you now that we re very interested in purchasing a quantity for our branch offices as well as for our headquarters. This will involve about 40 machines in all - provided that we can reach asuitable agreement with you.S2: I m very happy to heart hat. I m sure you ll find the machines very reliable indeed.S1: Can you give me again the minimum price per machine - bearing in mind that we re talking about as many as 40 machines?S2: Well, our normal wholesale price including delivery works out at RMB9,000 per machine. But we can let you have a 12 per cent discountfor any order of over 20 machines.S1: Actually, we were hoping for a discount of up to 20 per cent.S2: Oh dear, I m afraid that isn t going to be possible. I d be in trouble with my company manager if I agreed to such a large discount. 12 per cent is our usual discount on bulk orders. I ll tell you what I ll do. I ll see my supervisor and try my best to get a further 3 per cent for youThat ll give you a total of 15 per cent discount.S1: Is there any further discount for early settlement?S2: Oh dear. Our chief accountant won t be very happy. but we can sometimes make a reduction of 2 per cent if the bill is settled in full within ten days.S1: At the other extreme, would a 6-month credit period be acceptable to you?S2: I m afraid not. If we do give you a 15 per cent discount, it ll use up almost all of our profit, and we ll require payment within one month. I just can t do anything about extending that it s simply not going to be possible for us.S1: I understand, but what about warranty? What s the period of warranty on these machines?S2: It s 6 months, but I can make an exception in your case and give you a one-year warranty period.S1: So that s free repairs if any machines develop a fault within a one-year period. But what happens if any of the machines break down after a year?S2: Well, we have a special scheme: it s RMB2,000 or so for a years cover. And we guarantee to carry out any repairs on site within 24 hours provided that the machines are used in offices within the city. If you phone us before ten o clock in the morning, we usually come out to your office or factory the same day. Outside the city ft will obviously take longer.Occasionally, we may even ask you to send the faulty machine to our nearest factory.S1: I understand. Now what about delivery time?S2: Usually two weeks from receipt of your order - three weeks at the most.S1: Can you deliver within one week? It s all very urgent in our particular case. We run the risk of losing business until we have the machines.S2: Well, if you decide now and let me have a firm order with a 1 0 per cent deposit, I think we can promise to get the machines to you by one week tomorrow - that ll be eight days. We ll give your order top priority - and you can have 17 per cent discount provided we receive the full amount in ten days from now.You read.You will hear a negotiation between a salesman and a potential customer. The salesman is trying to sell a number of fax machines to a certain business while someone in the business is trying to negotiate the best price and terms. Choose the correct ending for each of the sentences (1 - 8).Mark one letter (A, B or C) for the ending you choose.1 . The customer wants to buy some fax machines for useA only in the company s headquarters.B only in the company s branch offices.*C in the company s headquarters and branch offices.2. He wants to buyA 4 fax machines.B 14 fax machines.*C fax machines.3. At first he wants a discount ofA 12 per cent.B 15 per cent.*C 20 per cent.4. In order to be able to give the customer 15 per cent discount, the salesman says he must seeA his company manager.*B his supervisor.C his chief accountant.5. There may even be a further discount if the entire bill is paid in*A ten days.B one month.C six months.6. The salesman is prepared to extend the warranty period by*A six months.B one year.C eighteen months.7.The fax machine company will promise to carry out repairs free of charge after one year if*A the machines are insured with them.B the customer loses business because of faulty machines.C the customer buys his machines from them.8. Once he receives a definite order with a deposit, the salesman says that he can deliver the machines inA less than a week*B eight daysC ten days。
BEC中级听力：剑桥商务英语（BEC）中级考试听力考试全真样题
BEC中级听力：剑桥商务英语（BEC）中级考试听力考试全真样题BEC中级听力：剑桥商务英语(BEC)中级考试听力考试全真样题UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATE Examinations in English as a Foreign LanguageBUSINESS ENGLISH CERTIFICATETest of ListeningPART ONEQuestions 1-12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.You will hear each recording twice.* Conversation one (Questions 1-4)Look at note below.You will hear a man phoning company about an order.Lewis & ThornPrintersTelephone MessageMessage for: Mark HansonOliverMartin rang from (1)_____________________________________. He hasn t received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ —— to be ready tomorrow. Will fax details if needed.* Conversation Two (Question 5-8)Look at the notes below.You will hear a conversation between two friends about a jobvacancy.Job with Alba as (5)________________________________________Responsible for (6) ________________________________________Must have knowledge of (7)__________________________________________________Apply by (8)______________________________________* Conversation Three (Questions 9-12)Look at the notes below.You will hear a telephone conversation about arranging a meeting.FINANCE MEETINGNeed to discuss(9)__________________________________________.Aim to produce new(10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12) __________________________________________ to be available.PART TWOQuestions 13-22Section One(Questions 13-17)ou will hear five short recordings. Each person is talking on the phone.or each recording, decide what is the main topic of their call.rite one letter (A-H) next to the number of the recording.o not use any letter more than once.ou will hear the five recordings twice.13 ____ 14 ____ 15 ____ 16 ____ 17 ____A a departmental meetingB a job interviewC negotiations with buyersD a visit to a factoryE a shareholders meetingF a training sessionG a conferenceH a visit to trade exhibitionSection Two(Question 18-22)You will hear another five short recordings. Each speaker recently attended an interview.For each recording, decide what the speaker is saying about the interview they attended.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.You will hear the five recordings twice.18 __ 19___ 20___ 21___ 22___A I didn t express myself well.B I misunderstood the advertisement.C It was shorter than I expected.D I wasn t appropriately dressed.E It was poorly organized.F There were too many applicants.G I did too much preparation.H One of the questions surprised me.PART THREEQuestions 23-30You will hear a radio interview with Peter Williams about training within small businesses.For each question 23-30, make one letter (A, B or C) for the correct answer.You will hear the recording twice.23 What was Peter Williams doing immediately before he started his research?A He was managing the training department of a large company.B He was running a training programme at a university.C He was running his own small business.24 In his research, what did Peter Williams find about training in small firms?A They spend too little on training.B They are unaware of their training expenses.C They receive state subsidies for training.25 Small firms do not have specific training budgets becauseA they do not want to invest in training.B they do not have time to provide training.C they do not plan their training.26 When calculating the cost of in-house training, many small firms do not includeA course fees .B managers time.C accountants costs.27 What do the majority of small firms spend on training?A less than 1% of their payroll.B 1-5% of their annual payroll.C more than 10% of their payroll.28 Peter Williams thinks that the best training involvesA observing an expert do the jobB going on special training courses.C doing the job under supervision.29 Above all else, small businesses want training thatA will answer their short-term needs.B does not require immediate investment.C will help their planning procedures.30 The first university courses for small companies will deal withA business growth.B computing needs.C structural change.You now have 10 minutes to transfer your answers to your Answer Sheet.。
新编剑桥商务英语中级第三版听力 02
conversation oneR: hello?W:hello Richard I'd like to introduce you to Marek.R:oh yes hello Marek how do you do? Nice to meet you at last.M:Hello Richard pleased to meet you too.W:Oh do you two know each other already?M:Well we've spoken on the phone a few times.R:But we've never actually met. Any way take a seat. would you both like a coffee? Conversation 2A: would you like a coffee?B:Ohthanks.A:milk?B:yesplease and a sugar ....thanks.A: so have you enjoyed this morning?B:yesit was very interesting the first speaker was particularly good.A: is this your first time at one of events?B:yes it is and you?A:NoI've been coming for years the company pays and id the location is good then I come I remember the best year we had was in Monaco...Conversation threeM: may i join you?W:sure.M:you're a colleague of Martion Obach aren't you?W:that's right he works in our Barcelona office how do you know him?M:we were both at Elcotil together. He left about a year before me.W:oh are you Mandy?M:Marie.W:Marie that's right Sorry I knew it began with an M. yes Martin said you were doing this course and that I should say helloConversation 4A:well this is nice，B:well it's quite simple but the food is very traditional and it's popular with locals. On Sundays I often bring the family hereA:That's nice. How many children do you have?B:Two. Twins. A boy and a girl. They've just started school.A:Wow. Twins.B:And you?A:No not yet. And have you always lived in Lille?B:Yes most of my life . I worked in Paris for a while and in your country of course. But all my relatives are here. What about your family?A:Ohthey're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don't get together much. Anyway I know your company is looking for a partner on this Thai project .B:Yes.Is that something you might be interested in...。
中级 新编剑桥商务英语听力部分(完整资料).doc
此文档下载后即可编辑LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area andthere are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in。
剑桥商务英语考试BEC中级听力全真试题及答案
BEC中级听力全真试题及答案BEC中级听力全真试题(附参考答案）UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATEExaminations in English as a Foreign LanguageBUSINESS ENGLISH CERTIFICATETest of ListeningPART ONEQuestions 1-12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.You will hear each recording twice.* Conversation one (Questions 1-4)Look at note below.You will hear a man phoning company about an order.Lewis & ThornPrintersTelephone MessageMessage for: Mark HansonOliverMartin rang from (1)_____________________________________. He hasn't received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ --- to be ready tomorrow. Will fax details if needed.* Conversation Two (Question 5-8)Look at the notes below.You will hear a conversation between two friends about a job vacancy.Job with Alba as (5)________________________________________Responsible for (6) ________________________________________Must have knowledge of (7)__________________________________________________Apply by (8)______________________________________* Conversation Three (Questions 9-12)Look at the notes below.You will hear a telephone conversation about arranging a meeting.FINANCE MEETINGNeed to discuss (9)__________________________________________.Aim to produce new (10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12)__________________________________________ to be available.PART TWOQuestions 13-22Section One(Questions 13-17)·You will hear five short recordings. Each person is talking on the phone.·For each recording, decide what is the main topic of their call.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice.13 ____ 14 ____ 15 ____ 16 ____ 17 ____A a departmental meetingB a job interviewC negotiations with buyersD a visit to a factoryE a shareholders' meetingF a training sessionG a conferenceH a visit to trade exhibitionSection Two(Question 18-22)•You will hear another five short recordings. Each speaker recently attended an interview. •For each recording, decide what the speaker is saying about the interview they attended. •Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.You will hear the five recordings twice.18 __ 19___ 20___ 21___ 22___A I didn't express myself well.B I misunderstood the advertisement.C It was shorter than I expected.D I wasn't appropriately dressed.E It was poorly organized.F There were too many applicants.G I did too much preparation.H One of the questions surprised me.PART THREEQuestions 23-30•You will hear a radio interview with Peter Williams about training within small businesses. •For each question 23-30, make one letter (A, B or C) for the correct answer.•You will hear the recording twice.23 What was Peter Williams doing immediately before he started his research?A He was managing the training department of a large company.B He was running a training programme at a university.C He was running his own small business.24 In his research, what did Peter Williams find about training in small firms?A They spend too little on training.B They are unaware of their training expenses.C They receive state subsidies for training.25 Small firms do not have specific training budgets becauseA they do not want to invest in training.B they do not have time to provide training.C they do not plan their training.26 When calculating the cost of in-house training, many small firms do not includeA course fees .B managers' time.C accountants' costs.27 What do the majority of small firms spend on training?A less than 1% of their payroll.B 1-5% of their annual payroll.C more than 10% of their payroll.28 Peter Williams thinks that the best training involvesA observing an expert do the jobB going on special training courses.C doing the job under supervision.29 Above all else, small businesses want training thatA will answer their short-term needs.B does not require immediate investment.C will help their planning procedures.30 The first university courses for small companies will deal withA business growth.B computing needs.C structural change.You now have 10 minutes to transfer your answers to your Answer Sheet.参考答案及听力材料LISTENING1.Worldwide Holidays2.invitation cards3.business reception4.4005.Marketing Manager6.Sales Planning7. foreign languages8. 3 July9.rising costs 10. department budgets 11. buildings manager 12. laptop 13. D 14.F 15.C 16.G 17.A 18.C 19.H 20.E 21.A 22.D 23.C 24.B 25.C 26.B 27.B 28.C 29.A 30.BTranscriptsPart I1.F: Good morning, Lewis & Thorn Printers.M: Hello, it's Oliver Martin here. Can I speak to Mark Hanson?F: I'm afraid he is not in the office now. Can I take a message?M: Yes, I'm phoning from Worldwide Holidays. I made an order recently. Mark was dealing with it. There were several things, mainly brochures and pricelists. We've received those and they are fine, but we haven't got the invitation cards that were ordered.F: When did you order them?M: It was about a week ago, last Thursday, I think. But it's rather urgent now. They're for a business reception at the end of the month. And they need to be sent to the tour operators and hotel managers.F: We're quite busy at the moment, but I'm sure he'll get them to you for tomorrow. How is it for? M: It was originally 300, but can you make that 400? We may need more than we thought.F: Yes. Fine. Has Mark the details?M: He should have. If there's a problem, I can fax them.F: Thanks, Mr. Martin. I'll phone you if we need them.2.F: Hello, Mike. It's Carrion here. I've just been reading the paper and the job in there with Alba, the publishing group. I think it will be perfect for you.M: Oh, what's the job?F: They want a marketing manager. Isn't that the kind of thing you're looking for?M: Yes. Does it say what the job involves?F: There's a quite a big job description, but the main thing seems to be that you'll be in charge of sales planning. Sounds quite interesting.M: Well, it will be better than the administration work I'm doing at the moment. What sort of qualifications are they looking for? I suppose they want you to have an MBA.F: No, there's nothing here about that. But it does say that they're looking for someone who canspeak foreign languages. Well, that's OK for you because you've lived abroad and you speak German, don't you?M: Yes, and Spanish, too. When do the applications have to be in by?F: What's it today? The 9th of June. So you've plenty to time. The 3rd of July is the closing date. Do you want me to fax you the adverts so you can see yourself.M: Yes. That'll be great. Thanks.F: OK. I'll do it now.3.M: Hello! Mike here.F: Mike. It's Angela.M: Oh, Hi.M: Oh, look, Mike. I'm phoning because I'm quite worried about last month's figures.M: They don't make pretty reading, do they?F: No, they don't. I think we need to have a meeting to talk about the rising costs.M: Sounds like a good idea. When were you thinking of?F: As soon as possible. I think we should try to put together new department budgets. Each department will then have set limits for their spending.M: Yes. I'm sure that will help. Who would you specially like to have at the meeting?F: Well, us, obviously. And can you make sure that the sales coordinator is available. And also the buildings manager? We'll need their input.M: Sure. I'll get on to them. And I'll book the boardroom.F: Oh, can you make sure that there'll be a laptop available there on the day. I'd like to show the figures for this year and last year.M: No problem. I'll get back to you later to confirm the details.F: Fine. Thanks.Part II13. Very useful indeed! The general manager and the research director showed us around their high-tech production unit and there was a presentation of some of the products they're planning. They're certainly coming up with plans for some innovative products. I'm fairly sure we can come to some agreement about working together on at least two of them, though there'll be some hard bargaining, I should think.14. They were really excellent. The best group I've ever worked with. I was able to cover the theoretical ground very quickly and got to the practical stuff earlier than I'd expected. This meant that they had much more practice than other groups and won't need too much support from us, even in the initial stage of using the program.15. They weren't easy, Mark. They were not easy! They asked us extremely detailed questions about our products and our ability to meet deadlines. In fact, at one point I thought we're going to have to withdraw because it looked as if we wouldn't be able to meet all their requirements. But then they made a number of concessions. In the end I think we've managed to get a good deal. Certainly it's the biggest contract I've been involved with.16.The first day was particularly useful because there were some interesting speakers, mainly from big multinationals, talking on such as I'm interested in, like the international aspects ofindustrial relations and employment law. Then in the evening I had some extremely interesting conversations with ??? speakers. I hope there'll useful contacts in the future. But other delegates thought it wasn't very well attended, because the organizers ad decided against having an exhibition area so fewer people came.17. We revealed the month's work and discussed next month's targets. We decided that we definitely need some extra help with the personnel selection because there's just too much for one person. Generally I think we're a pretty good team. Of course there're a few problems now and again, but we always discuss them in a very calm and sensible way and come up with solutions that work, so far, anyway.18. All I can say is that I'd stood out as the best applicant straight away or they took an instant dislike to me. I'd expected it to last at least 45 minutes, and possibly to involve 2 sessions. But I left I managed to go for a swim and do some shopping before I got back to the office for lunch.19. I've been over all the obvious things I knew they would ask me with a colleague and I practiced all my answers over and over again. I felt sure I could deal with anything they'd put to me. Well, they started asking me what I though my weaknesses were. I just hadn't prepared for that, but because I had done so much preparation for other questions I managed to come up with a really good answer.20. Well, I got there and I thought I am really well prepared for this. I was wearing my best suit. I arrived on time and so did the other three applicants. But they kept us waiting for an hour and a half while they tried to sort themselves out. By the time I went I was so patient with the company I didn't want the job any more.21. It's fine, isn't it. I can do it now. I knew what they were going to ask me. But when you are under all that pressure and all those questions are coming at you, something let you down. And whatever you say, you know you haven't got the message across right and they haven't understood what you really meant. If only could get a second chance.22. I got home late from the meeting than I before (???) and I was really tired, but I lay awake all night. I guess I should have thought more carefully about wearing the right sort of things. But I was a bit disorganized and rushed out of the flat as if it was just an ordinary day and then felt like an odd one out when I got there and saw everyone else in suits. I was so embarrassed.Part IIIF: With me today is Peter Williams from Kingston University. Welcome! Peter.M: Thank you.F: Peter, you recently a large research study on training in small businesses. What made you focus on small businesses? After all, most of your experience has been with the huge multinational Cleantex. And in fact you eventually you ran their training department, didn't you?M: Well, you are partly right. You see, when I joined the university a year ago they wanted me to start a training program for small businesses. I'd just sold my own small business, which I'd started when I left Cleantex. The 8 years I ran my own business taught me more about training than allmy years with Cleantex. But I felt I couldn't base a training program on my experience alone. So I decided to do research first.F: And how much training did you find in most small companies. Can they afford to do much training?M: Well, firstly small businesses are often accused of not doing enough training. But that is the opinion of big businesses of course. It's true that the government is encouraging small firms to increase their training budgets. They're trying to introduce financial assistance for this. But I have to say I find lots of training going on. The real problem is that most small businesses don't always know how much training they're providing or how much it's actually costing them.F: But surely businesses have budgets and training records.M: Unfortunately most small companies don't set aside a specific training budget. It's not that they don't want to spend the money but that they operate differently. You see, things change very quickly in small firms and it's impossible to predict the training needs. An employee can be moved to a new project very suddenly and then training has to be organized within days. And most small businesses prefer to use their experienced staff to do any training on the job.F: Did you manage to work out the costs of training?M: Well, it took time to work out the indirect costs. You see, most small business managers don't include these costs in their calculations. Most of them keep records of obvious expenses, like, many expenses like external courses, travel, training manual, and videos, etc. But not many firms have specific training accounts and they don't include the time managers spend on training, waste of materials, lost of productivity and so on. I spent hours with company accountants trying to see where these hidden costs were.F: How much are small firms spending on training?M: More than half of the businesses I surveyed spent at least 1% of their annual salary bill on training. And some of these spent up to 5% of their pay roll. In fact smaller firms are investing on average over 10% more on training per employee than larger firms.F: How good is that training?M: As I said, small firms usually get an experienced employee to show new staff how to do that job. This can be useful if the person is carefully selected and well-trained himself. But it's not really enough. The trainee needs to do the job with the experienced employee on hand for guidance and feedback. This gets trainees much better skills than any packaged courses.F: And has your study helped you plan new courses for small businesses?M: Definitely. I now understand what they want and how they want it delivered. I now know that small firms were only investing in training if it immediately helped their enterprise. But most formal training focuses on long-term business needs. Most small businesses can't plan far ahead. They want direct results from training in skills they need now. New technologies and IT skills are identified as a priority by all the firms I surveyed.F: What is the first course the university offer small businesses?M: Up till now most of short courses for companies in general have dealt with helping businesses grow. These aren't really appropriate for small companies as growth can be very risky for them. They obviously need to grow but they're afraid of fast growth. I'm going to start with courses on IT and software the small companies are likely to require because of the business growth to come later. And they'll need to be changed to make them more relevant to small businesses.F: Well, I wish you every success with the course.。
BEC Vantage Listening edited商务英语中级听力部分
UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONSBUSINESS ENGLISH CERTIFICATE ---VantageTest of ListeningTime Approximately 40 minutes (including 10 minutes’ transfer time) INSTRUCTIONS TO CANDIDATESDo not open this question paper until you are told to do so.Write your name, Centre number and candidate number in the spaces at the top of this page and on your answer sheet if they are not already there.Listen to the instructions for each part of the paper carefully.Answer all the questions.While you are listening, write your answers on the question paper.You will have 10 minutes at the end of the test to copy your answers onto the separate answer sheet. Use a pencil.At the end of the test, hand in both this question paper and your answer sheet. INFORMATION FOR CANDIDATESThere are three parts to the test.Each question carries one mark.You will hear each piece twice.For each part of the test there will be time for you to look through the questions and time for you to check your answers.PART ONEQuestions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes orforms below.●You will hear each recording twice.Conversation One(Questions 1-4)●Look at the note below.●You will hear a man leaving a message about deliveries for one of his company’ssuppliers.Conversation Two(Questions 5-8)●Look at the form below.●You will hear a woman phoning an architect to discuss a problem with a buildingproject.Conversation Three(Questions 9-12)●Look at the notes below.●You will hear a woman giving feedback to a colleague on his presentation at aPART TWOQuestions 13-22Section One(Questions 13-17)●You will hear five short recordings. Five people are explaining why they rejecteda candidate for a job.●For each recording, decide why the speaker rejected the candidate.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recording twice.A lack of relevant experience13 ___________________________ B poor leadership skills14 ___________________________ C lack of motivation15 ___________________________ D lack of long-term commitment16 ___________________________ E too independent17 ___________________________ F lack of formal qualificationsG poor communication skillsH poor referencesSection Two(Questions 18-22)●You will hear another five recordings. Five people are giving their opinion aboutthe annual performance review process in their companies.●For each recording, decide what the speaker thought about the performancereview process.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recording twice.A It was useful for increasing output18 __________________ B It helped me to make a difficult decision19 __________________ C I used it to improve my career prospects20 __________________ D It increased my confidence.21 __________________ E It was an opportunity to speak my mind.22 __________________ F It was effective because it was short.G I used it to collect valuable data for future useH It was a chance to exchange ideas.PART THREEQuestions 23-30●You will hear Desmond Butler, owner of Klikset, talking about how he created asuccessful toy company.●For each question 23-30, mark one letter (A, B or C) for the correct answer.●You will hear the recording twice.●23 Desmond Butler was dissatisfied working with his father’s company becauseA the market share was declining.B his earning potential was limited.C there was little room for expansion.24 Desmond Butler came up with the idea of Klikset while he wasA producing some plastic connectors.B researching different plastic toys.C playing with plastic straws.25 His original intention was to use another company toA manufacture the toy.B market the toy.C develop the toy.26 Whilst producing the prototype, Desmond wasA confident of instant success.B worried about failing.C determined to continue.27 Before establishing the Klikset company, DesmondA became a buyer for a big toy company.B worked in a toy factory.C accepted a job working in a toy shop.28 Before hearing Desmond’s presentation, Jim Taylor, a customer, thought thatA the product would fail to sell.B the business plan needed developing.C the idea had potential.29 Desmond joined forces with Elto because he wantedA to use their design department.B to export his product.C to sell half his company.30 Desmond believes the way to succeed is byA being prepared to take risks.B making quick decisions.C producing very detailed plans.。
剑桥商务英语中级(BEC2)听力全真试题(1)
剑桥商务英语中级(BEC2)听力全真试题(1)ability to identify words and short phrases rather than a test of your memory.Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Tryto find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information.Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.The conversations may include simple information for messages,notes and diaries as well as enquiries, requests, invitations, orders, complaints,plans,bookings,arrangements,and confirmation of requests and arrangements.In the following example, candidates hear a woman asking to speak to another woman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.You hear.You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.M: Happy World Import Company.F: Good afternoon. Could I speak to Mrs Chan, please?M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?F: This is Anna Shaw. S-H-A-W. This is about her planned businesstrip to Europe.M: I ll just make a note of that. Mrs Chan s trip to Europe.F: Yes, we ve just heard from our agents in Paris.M: You ve heard from your Paris agents. Got it. What s yournumber,please?F: 9 double7 31.M: 9 double7 31. What s the best time to call?F: Any time between 8.30 am and 12 noon.M: Good, I ll give Mrs Chan your message first thing tomorrow morning. F: Thank you. Goodbye.You read.You will hear a telephone conversation.Write down one word or number in the numbered spaces on the form below.MESSAGETo: Mrs ChanFrom:(1) Anna………Shaw……… Re your business trip to-(2) ………Europe………Action required: Phone(3) ………97731………any time between(4) ………8.30……… am and 12 noon。
剑桥商务英语考试听力.doc
剑桥商务英语考试听力剑桥商务英语考试听力篇1Woman: OK. Now, if you think about the Chief Executive s problems for a moment...what doyou think he needs to tackle first?Man: There are so many problems! Something needs to be done about the workforce, becausesome departments employ staff without the necessary training. In the long term, of course,they need to develop the photocopiers themselves. But the priority must be to reverse the fallin revenue, even if it means cutting prices, in order to increase the sales volume. Unless they dothat, they ll go out of business very soon.Woman: And what about their advertising?Man: Well, they re using modern media, like the Internet, and targeting their advertising morethan they used to, for instance, by moving from magazine ads to direct mailshots tocompanies. But these have an old-fashioned feel to them; the layout and graphics don t seemto have changed for twenty years.Woman: Right. Now, let s go on to...剑桥商务英语考试听力篇2Man: They seem to miss a lot of opportunities. When they visit a customer to install or repair aphotocopier, it s their chance to look at all the equipment there and suggest how Trident couldsupply the company s needs better. Then there s their problem with spares, the Parts ServicesDepartment keeps stocks low, for financial reasons, but that means the engineers often can tget the parts they need for call-outs, and the customer has to wait.Woman: Now, what about communications within the company? I m sure you ll agree they renot as good as they could be. Why do you think that is?Man: Well, I was a bit surprised, because, in fact, middlemanagers hold regular meetings withtheir departments. But that s because they re given information by the top management aboutpolicy issues and plans, for instance, which they have to pass on. But I have to say that someof them don t seem to think their staff can have anything to say that s worth hearing. And, ofcourse, this creates ill feeling.剑桥商务英语考试听力篇3Man: Well, weak line managers are often a reason, but I can t find any evidence for that here.And even the recent changes, like the cut in bonuses, have been accepted fairly calmly. I think itreflects people s uncertainty about their long-term prospects with the company.Woman: What would you say about the sales staff? There s a lot about them in the casestudy.Man: They re doing the best they can in the circumstances. There s a system for helping themto develop their selling skills, and that s working. The way customers are allocated to eachsalesperson could be improved maybe, to reduce unnecessary travel. But they re gettingcontradictory signals about what they re supposed to be doing: just responding to enquiries,or going out looking for new business.Woman: Uh-huh. And what about service engineers: what s the main weakness in thatdepartment?剑桥商务英语考试听力篇4Woman: Ah, Gareth, do sit down.Man: Thank you.Woman: Now, presumably you ve considered this case study about Trident Appliances?Man: Yes.Woman: Good. Well, let s start with the present situation. Trident manufactures photocopiers,which they sell in bulk to retailers and large organisations. Now, why do you think theyrehaving trouble selling them?Man: It s strange, because there s a big demand for photocopiers, and Trident s arecompetitively priced. But the specifications just don t compare with what s expected these days.It s a shame, because they ve got plenty of technical expertise in their engineering supportteam.Woman: OK. Now, the company is owned by a large multinational. How do they see Trident?Man: Well, the group is largely in the mining sector, and Trident doesn t fit in with that, soyou d expect the parent company to want to sell it. Or alternatively to be active, say by helpingit to expand its markets. But really it seems quite content to take a hands-off approach, aslong as Trident is generating some income.Woman: Hmm... There s clearly poor morale among the employees. Why do you think that is?剑桥商务英语考试听力篇5Right, let s see where we ve gotten to. We ve agreed to recognise when staff have worked hardand achieved their goals. Sales need to have done reasonably well in their area ideally betterthan the forecasts while keeping within budget. And, if we feel a person is worth substantialinvestment, we can go with a five-per-cent pay rise, as well as offering a bonus in exceptionalcircumstances.The figures show quite clearly that we didn t reach the target we set last year. If anything, Ithink we ought to cut back on spending, at least for the next few months. If sales pick up inthe new year and we manage to add new clients to our base, maybe we can think about buyingmore estate and equipment then. If I may say so, we have to be realistic.。
新编剑桥商务英语听力[剑桥商务英语听力]
![新编剑桥商务英语听力[剑桥商务英语听力]](https://img.taocdn.com/s3/m/2a548390a417866fb94a8e5a.png)
新编剑桥商务英语听力[剑桥商务英语听力]剑桥商务英语听力剑桥商务英语听力剑桥商务英语听力篇1 I“m afraid we really need to finish the project as soon as possible. If we don“t keep to theschedule, the delay could lose us our external funding. Losing that could lead to variousproblems, including salaries not being paid on time. Don"t forget as well that the budgetdepends on us finishing by the end of the summer. No, we need to keep to our original plansand keep that money coming in. As you can see, the figures speak for themselves—our model EXG surpassed all forecasts in itsfirst year. Because of our competitive pricing policy, it has been selling extremely well.However, we want to extend this trend and build on it. We now need to come up with acampaign to make sure we increase the number of models we sell abroad, not just on thedomestic market. Japan is our main target. 剑桥商务英语听力篇2 We"re relying too heavily on past success, without thinking about where we go from here. Youcan"t just reply on maintaining productivity. Prices of raw materials are rising, and ouroverheads are enormous—look at what we"re spending on buildings alone. In this business,you have to run just to stay in the same place. We"ve got to constantly improve, and thatmeans getting more produced faster, and better. 剑桥商务英语听力篇3 Time equals money, and you just have to look at the amount of time we spend—well, waste—travelling from place to place to realise that this is costing us too much. We"re duplicating alot of services and systems, which we wouldn"t have to do if we streamlined our offices.Operating from one location instead of four would lead to greater control, considerablereduction in costs and increasedefficiency. Staff would appreciate it, too. I think that there"s a danger—we"re over-diversified and, instead of looking at our productionprocesses and ways of automating them even further, what we should be doing is targeting ourmost successful lines and focusing on them, even if it means abandoning some lines altogether.What I"m talking about is specialisation—concentrate on what we know we do well and what weknow we will make money. And that"ll bring down costs, too. 剑桥商务英语听力篇 4 Sure, the relocation plan is attractive, but just look at the costs! And this just isn"t a goodtime to be spending that sort of money. Why not make the most of what we"ve got, instead ofstarting from scratch Keep our present location, strip it down, and completely redesign andredecorate our existing workspace. I think we could be far more efficient without such a hugeoutlay.Well, I feel that we"re just not making enough profit to sustain the kind of growth we need.Obviously, production costs have increased, and I don"t think we"ve taken that into accountnearly enough. Introducing a competitive pricing strategy wouldn"t mean that we couldn"t takeinflation into account, and we should certainly consider this before the end of the year.Otherwise, we"ll find ourselves selling at below cost! 剑桥商务英语听力篇5 Woman: New Vision, Conference Department, Janet Edwards speaking. Man: Hello. This is Nick Brown from Business News. I hear you"re running a rather specialconference in Newcastle. Woman: You mean our event on the tenth of October Man: Yes. Can you tell me something about it, so I can mention it in our paper Woman: Certainly. The name should give you a clue—we"re calling it "Innovations". Not theusual "Better Sales Techniques", etc. Man: That sounds very forward-looking. I assume it"s about new developments in technology Woman: We thought there were too many seminars on that. We"re focusing onhumanresources instead. Man: New ways of approaching it, I suppose. Interesting! So, who have you got to lead it Woman: Well, this is a little different, too—Daniel Christie. Man: Is he the man from Cambridge Business School who"s just written that book onincentive schemes Woman: I believe teamwork is actually his field. Man: So, for example, the way people interact... Any other special features Woman: We"re planning some practical and very unusual workshops about motivation. I thinkthat"ll cause a few surprises. Man: How "unusual" Woman: Come and see for yourself. I"ll send you complementary ticket. Man: Thank you. I will.。
BEC新编剑桥商务英语中级（第三版）Module2Listening
BEC新编剑桥商务英语中级（第三版）Module2Listening Module2.2 ListeningExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a of nearly sixteen billion dollars the Corporation develops and markets technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an of Xerox around the world and finally I'd like to talk about some of the trends affecting our market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all, there's Xerox Global Services…早上好，谢谢你的到来。
剑桥商务英语 中级真题 2-4辑听力文本
剑桥商务英语中级真题集听力原文目录BEC中级真题集听力原文(2010版) (1)TEST 1 (1)TEST 2 (6)TEST 3 (12)TEST 4 (18)TEST 5 (23)TEST 6 (29)TEST 7 (34)TEST 8 (40)TEST 9 (45)TEST 10 (50)TEST 11 (55)TEST 12 (61)BEC中级真题集听力原文(2010版)TEST 1Part One. Questions 1 to 12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Woman: Personnel…Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records.Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are… lives at a hundred and eighty-three School Road, Barnfield…Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see... He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look... five hundred and thirty-eight pounds seventy a month... Oh,sorry, hewas a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today...[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you?Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to StevenKirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundredfor each of the marketing executives and seven hundred and fifty for me but you'veput everyone down for seven hundred and fifty.Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now.Thanks.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[Pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week.Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevantinformation.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people... The office restaurant is closed next week... can you ring the ParkHotel? The Grand Hotel was a bit disappointing last time.Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then...Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings .For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see,we'd better issue another one straight away to pay Mrs Burton, because it'll be anotherthree weeks if we wait for the next cycle of payments. Her expenses on that sales tripwere pretty high, and it wouldn't be fair to keep her waiting much longer. [Pause]FourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. Sowhat I'll do is go down each column and calculate the new amounts, and then it can beprinted in time to be inserted into the new brochures. Can you check the figures forme, though, before it goes to the printers?[Pause]FifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. Forone thing, it says that we have to supply our security code, and for another it specifiesmonthly payment in advance, and I told you both of those were out of the question.I'm afraid I really can't sign this. Could you send me a revised one?[Pause]SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings onloans and leasing equipment, which are included in the final totals. And even moresignificantly, unpaid orders are actually excluded from the final calculation. Theserepresent a sum of approximately thirty thousand pounds. With that in mind, we cansay that the company's overall position is still strong.[Pause]SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, whichshould have been dealt with six months ago. I've had to ask them to send a duplicate!We really must be careful. Arden give us very favourable prices, but we haven't got acontract with them - Can you deal with it straight away so we stay in their goodbooks?[Pause]Now listen to the recordings again.[Pause]Section Two.Questions 18 to 22.You will bear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what each speaker's purpose is.[Pause]EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I gotsaid you weren't sure if you needed someone to come and sort it out, or if we couldadvise you over the phone. Well perhaps you'd like to get back to me as soon as it'sconvenient and tell me exactly what the problem is, and I'll see what I can do. [Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faultsin components we've had from Redlon. So I talked to the Production Manager and heagreed that I should look at some alternatives. Future World's range is fine for us, andone of their customers who I spoke to recommended them highly, so that's why we'vechanged to using them.[Pause]TwentyWoman: The competition's getting tougher, and you know we're facing serious problems. We need to see more benefit from the undeniably hard work we're putting in, and thismeans saying no to jobs which aren't profitable. It would be much more beneficial toput all our efforts into winning higher-margin contracts. So the way I feel you canhelp most is by identifying the types of contacts which will bring in the income weneed in order to ensure our future.[Pause]Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give mea ring so that we can talk about it a bit more? I've done a few calculations and I'mbeginning to wonder whether it's really a practical proposition. I still think theproject's got potential, but there are significant additional costs which we hadn't takeninto account. So could you get back to me as soon as you can, please?[Pause]Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, becausefollowing your complaint about the last delivery, we did in fact take action to changethe specifications in the way you suggested. So it isn't quite fair to say that we ignoredyour advice. I know it's important to achieve the consistency that you require, butperhaps your recommendation wasn't exactly what's needed.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather thansimply recognising excellence in the design of specific products, or analysing theirfinancial impact on profits, the awards set out to take an objective look at exactly howcompanies manage the development process itself. Over three hundred and fiftyorganisations entered the competition and were initially reduced to about forty. Then,after further careful checking, a short list of just fourteen of them was arrived at.These finalists, all manufacturers, were then visited by the competition judges, a panelof four chief executives from leading companies. The panel toured the finalists'facilities, received presentations on the companies and their projects, and interviewedthe key development team members. The products varied enormously in their scale,function and degree of technology - from bread for a supermarket chain to a printerinside an automatic cash dispenser. Initially the organisers were concerned that thisrange could create difficulties in the assessment process. But this fear proved baseless,as most elements in the innovation process are shared b; all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firmswith one thousand employees or more and small firms with two hundred and fiftyemployees or fewer. With both groups the judges decided to concentrate on two of theclearest indicators of a successful innovation process, which are: how well the newproduct is combined with the company's existing business, and secondly, how well theinnovation methods are recorded and understood. Small firms naturally tend to dowell in the first category since they have fewer layers of management and thus muchshorter communication lines. But they seem to put less emphasis on creating formaldevelopment methods which would be repeatable in future innovations. Large firms,on the other hand, have difficulty integrating the new development within theirexisting business for reasons of scale. But they tend to succeed in achievingwell-documented and repeatable development methods. This is because largercompanies, with their clear emphasis on training, fixed management structure andadministrative systems, require more formal, daily recordkeeping from their staff. Sowhat were the key questions the judges had in mind when assessing the finalists? Oneof the most important areas concerned how thoroughly a company checks what ishappening in other fields in order to incorporat new ideas into the developmentprocess. Many of the finalists impressed in the area. Natura, for example, haddemonstrated genuine energy in searching for new ways of producing their range ofspeciality breads. They had looked at styles of home cooking in different countries, a:well as the possibility of exploiting new production technologies in order to achieveequally good results but on a high-volume production line. What then occupied muchof the judges' thoughts was the quality of the links which the development teamestablished with senior management, suppliers, the market and manufacturing. Thebest examples of the first category were found in small firms, where the individualentrepreneur at the top was clearly driving the innovation forward. Links withsuppliers were also seen as an important factor, but not all supplier experiences werepositive. Occasionally serious problems had to be solved where suppliers wereworking hard to meet specifications, but the companies that the suppliers were usingto adapt their machinery were not so efficient. This, led to disappointing faults orfluctuations in quality. But in conclusion the awards demonstrate that innovation isn'tjust for high-tech internet companies. You can also be successful in mature marketswith determination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writing next month...Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January.Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday. We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged usfor the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them.We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn'tthere.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States. Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch.That would be easier. It was originally going to be at ten a.m.Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets - but I can't see this on theagenda.Man: OK. I'd better ask him to call you...Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which book each speaker is talking about.[Pause]ThirteenWoman: Yes, it was interesting... some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing... but there was also quite alot I'd never really considered... like ways to interpret what the advertisement is reallyasking for, reading between the lines... and a section which lists some of the harderquestions they tend to ask you, with effective answers you can give.[Pause]FourteenMan: Invaluable, I'd say... certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. Forexample, they stress that you need to get publicity up and running a good six monthsbefore you want to stage the event. And get your main speakers booked earlier thanthat. They say you must make sure you've got a good assistant to support you, checkthe details.[Pause]FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know whatskills or qualities are needed. I want someone who's more than just a secretary typingout letters every day... I'm looking for a right hand, someone to do everything... andthis book spells out what that means... it's helped me to draw up a job description. [Pause]SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to produce a perfectschedule for getting through your workload... Once you've got yourself organised,made lists of tasks and priorities, you can make best use of each and every day...otherwise you're just constantly confusing your PA with endless requests, all terriblyurgent. . .[Pause]SeventeenWoman: Certainly, a lot of the book was very specialised... but it did give me an idea of how the agencies do the job. Of course, they're the people with the creative ideas, theexpertise, so I'm happy to trust the image development work to them... but I read thebook so I could talk to them on equal terms about what we're trying to do, and how itfits in with our overall business strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular company to supply their office equipment.For each recording, decide what reason each person gives.Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what reason each person gives.[Pause]EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in thebusiness and we were impressed as they promised they would deliver the goods wewanted within two days and they did. We had to pay more than we would have likedbut the results were worth it. Since then, I've told a lot of other people about them. [Pause]NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet. I was justbrowsing through the list of suppliers one day and I noticed their name. I looked themup and found that they had this fantastic discount available that particular month. Weordered various things and the quality was so good we've continued using them. [Pause]TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal.This particular company was running a big publicity campaign. I'd seen the ads on TVand they really put me off. I just couldn't see the appeal. But then someone I met at atraining day told me we should use them. His company had used their service foryears with no complaints so we followed his advice.[Pause]Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However,we had a visit from a sales representative from one company and we asked him tomake up some complimentary printed letterheads for us. They were exactly what wewanted so that was the deciding factor. I think that personal touch gives a companyfar better results than advertising ever can.[Pause]Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and wecould even pick things up ourselves if necessary. But unfortunately they just becametoo expensive. Now that express delivery services are widely available, distance is nolonger a consideration and we've been able to choose someone who can give us thebest package for the lowest cost.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear a radio report about the London stock market.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Woman: Hello. I'm Jane Bowen with our regular Friday look at the week just finished on the London stock market. The general picture is pretty mixed. Shares in the major banksare trading down, while mining companies have surprised analysts with a small rise.Overall, it's been a week of considerable movement, with the highest level reached atthe close two days ago and a sharp fall yesterday. A strong recovery saw most ofthose losses being made up today, but the closing figure still fell short of Wednesday's.Now here's Charles Wrighton with some company news.Man: Thanks Jane. And first, clothing retailer, Brownlow. Having finally found a buyer for their loss-making sports footwear subsidiary, Hi-form, they've rejected a take-over bidfrom a leading French retail chain which has been looking to buy into the Britishmarket for some time. This activity has moved Brownlow's shares up by twenty percent to ninety-six pence. There's a lot of interest in the Lek energy group, whichrecently bought Westwales Electricity. To the relief of Westwales managers, Lekhaven't brought in their own people to run the company. Despite predicted job cuts ofsomething like a third of the engineering staff, no announcement has been made, andindeed, Lek's comprehensive training scheme has been opened to all grades of staff inWestwales. Back to you, Jane.Woman: We've had a number of emails from investors asking what to do with their shares in gas and electricity companies after their consistently poor performance recently.Many of you might be thinking of getting rid of yours as quickly as possible. Butfinancial experts are fairly optimistic about the outlook for the power sector, andinvestors may do better to see what happens over the next few months. With so manyother investors deciding to cut their losses and sell now, interest in this sector mayincrease, and that, of course, would push share prices up. Pharmaceutical companieshave done well today. Recently we've seen several periods of rapid expansion in thissector, only for it to be overtaken a short time later by the strong financial institutions.But I actually think the recent performances of pharmaceuticals companies has hiddena steep drop in the share prices of many other companies. All other sectors have lostconsiderable amounts, but this simply has not been reflected in the overall value ofthe market, because pharmaceuticals companies are keeping the value high. Lookingnext at the sectors whose troubles have been in the news recently: supermarkets,having suffered a downturn in business for over a year, at last have some reason foroptimism. The leisure industry, which has suffered even more than supermarkets, isalso showing signs of a turnaround. The same cannot be said of the building sector,though, which expects little relief for at least another six months. Charles...Man: One company in the news is Freewaves, which owns a chain in internet cafes. Like other new companies, Freewaves has tended to pay low dividends to investors,preferring to re-invest profits in research and development. Although Freewaves wasable to turn in a healthy profit in the first quarter, taking everyone by surprise, thecompany has now declared operating losses close to a million pounds. This, of course,will make shareholders think about whether to keep their shares. And news fromSimpson's, the big retail group. For years Simpson's have been acquiring other chains,。
剑桥商务英语中级(BEC2)听力全真试题(2)
剑桥商务英语中级(BEC2)听力全真试题(2) This part is similar in many ways to a multiple-choice item: you have to choose the correct answer from a box containing 8 possible answers. 5 of these answers are correct but 3 are included as distractors. A distractor may at first glance seem to be correct but on later examination it is seen to be wrong. Consequently, R is very important that you check each of your answers very carefully indeed.For example, because you hear the first speaker talking about a computer, you may at first be tempted to choose B a technician as the correct answer for number 1 in the following example. If you listen carefully to everything Speaker 1 says, however, you will realise that the correct answer is D a salesman .Since each answer in the box can be used only once, the number of choices with which you are faced becomes smaller as you progress through the question. Remember also that you will have a second chance to listen to the five pieces, and so you can check each answer then.Each short piece which you listen to in the following example is concerned in some way or other with computers.Although there are always two sections in Part Two,only one section is given here as this is considered adequate to provide a good ideaof the kind of test included in this part of BEC2.You hear.-Section 1. Questions 1 to 5.You will hear five short pieces. For each piece, decide who the speaker is. Write one letter A - H next to the number of the piece. You will hear the five pieces twice.Speaker 1Just a moment while I make a note of your order. I m very pleasedthat you think the computer I ve been demonstrating will meet your needs, and I confirm that I m happy to offer you 15% discount. I m sure you ll be very happy with the computer.Speaker 2I ll just look at all your details on my computer. Ah, I can now see from thescreen that you had a similar complaint about six months ago. Did you takeall the tablets which I prescribed at the time?Speaker 3I m afraid I ll have to take this computer to pieces in order to locate the fault. It shouldn t take too long, Don t worry. Even if h requires a new board, I can get hold of one today and put R in the computer early tomorrow morning.Speaker 4I can soon-find out if there are any seats available on the flight to London on Monday, September 27th. Let me see, it s coming up now on the computer. Yes, we re in luck. There s a flight which leaves Beijing at 9 o clock and gets into London at 6 o clock London time. Shall I see what hotels are available?Speaker 5There aren t enough computers for all the members of my class, but we re still very lucky to have them. The six computers we have are all on three long tables at the back of the room. We can use the computers in small groups on an individual basis after the lectures have finished.You read. -* You will hear five short pieces* For each piece decide who the speaker is.* Write one letter (A - H) next to the number of the piece.* You will hear the five pieces twice.SpeakersA a studentB a technicianC a doctorD a salesmanE a pilotF a newspaper reporterG a travel agentH a hotel ma eager。
剑桥商务英语中级(BEC2)听力全真试题
剑桥商务英语中级(BEC2)听力全真试题(1)This part in each Listening Test paper contains three telephone conversations. There is a short incomplete form in the Question Paper for each telephone conversation. The incomplete form contains 4 spaces which you should fill in as you listen to the conversation.You should listen very carefully to each conversation, especially names, numbers, and simple facts. While you listen, look at the form and write the appropriate word or figure as soon as you hear it spoken. Don t waft until the end of the conversation before you start writing. This is a test of yourability to identify words and short phrases rather than a test of your memory.Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Try to find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information. Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.The conversations may include simple information for messages, notes and diaries as well as enquiries, requests, invitations, orders, complaints, plans, bookings, arrangements, and confirmation of requests and arrangements.In the following example, candidates hear a woman asking to speak to anotherwoman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.You hear.You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.M: Happy World Import Company.F: Good afternoon. Could I speak to Mrs Chan, please?M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?F: This is Anna Shaw. S-H-A-W. This is about her planned business trip to Europe.M: I ll just make a note of that. Mrs Chan s trip to Europe.F: Yes, we ve just heard from our agents in Paris.M: You ve heard from your Paris agents. Got it. What s your number,please?F: 9 double7 31.M: 9 double7 31. What s the best time to call?F: Any time between 8.30 am and 12 noon.M: Good, I ll give Mrs Chan your message first thing tomorrow morning.F: Thank you. Goodbye.You read.You will hear a telephone conversation.Write down one word or number in the numbered spaces on the form below.MESSAGETo: Mrs ChanFrom:(1) Anna………Shaw……… Re your business trip to-(2) ………Europe………Action required: Phone(3) ………97731………any time between(4) ………8.30……… am and 12 noon。
新编剑桥商务英语中级第三版听力-working from home
working from homeI：OK Michael. You work from home now. Can you tell me about a typical day?M: Sure I always get up around 7 and the first thing i do is get the kids ready for school. I take them at eight thirty and then I always start work at 9:00.I: do you ever have a day where you decide to have the morning off and start work at nine.M: no you can't do that it's important with home-working off and have a timetable and stick to it. if you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at 12：00 and finish work at 2:30 to get the children.I: was that why you gave up your office job?M: yes I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I:So how long have you been doing this kind of work?M:For about five years I've been with the same company since I left school but with the internet and technology it's easy now to be at home.I: So your employer doesn't mind.M: No it means the company saves money on office space and as long as i get the work done there're happy Sometimes i still go into work to meet clients and so on for example I'm going in nearly every day this week because we have visitors from another company and i can't really invite them over to my house besides it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues I miss that side of going into work every day.I: is there anything else you miss?M: Er...mmno not really. and I'll tell you what i really don't miss and that's having to spend 2 hours commuting on the bus and train every day.。
商务英语中级听力部分应试技巧
商务英语中级听力部分应试技巧-->剑桥商务英语中级考试的听力部分是应考学生的难点。
针对学生在实际考试中的两大难题对商务词汇和背景知识的缺乏以及考试中听力与读题、做题的矛盾,根据考试听力部分的内容和商务英语的文体特点、词汇特点,从认知角度探讨了商务英语听力和阅读的关系和听力技巧,并提出了几点备考对策。
听力部分:part1(拿分的部分)本部分主要是电话英语,分为接通电话,留言和安排.因此首先必须掌握一定的常用句型,再次因为是商务英语,所以还要掌握一定的商务知识和商务专业词汇.电话英语:1.接通Dialing tone(盲音),engaged/busy tone(占线),switchboard(总机),operator(接线员)A:I phoned moment ago but I was cut off.Can you put me through to e_tention 4011B:One moment,please.Sorry to keep you waiting.Im afraid the line is busy.Do you want to hold or call back later电子语音信箱You are through to the voicemail of Charles Liu.Im not at my desk right now,but if you leave a message,Ill get right back to you. To leave a message,press 1.To speak to the operator,please hold.To listen to your message,press 2.To change your message,press 3.To erase your message,press 4.Otherwise,please hang up.2.留口信A:It/This is Feng here.Could I speak toCharles,pleaseB:(Charles)Speaking.A:Is this a good/convenient time to callB:Im rather tied up at the moment.Could you call back laterI m afraid Charles ①is not available. ②in a meeting.③on leave.④not at his desk.⑤not in the office.⑥off sick today.⑦on another line.⑧with sb. right now.⑨on holiday.A:Could I leave a messageIm calling about/to...B:Whos calling,pleaseA:Feng from the Jia University.B:Is it F-E-N-GA:Yes,it is F-E-N-G,F for Fo_trot.B:Could you spell it,please注:26个字母在人名中都有它所代表的意思,归纳如下A:Alpha B:Bravo C:Charlie D:Delta E:Echo F:Fo_trot G:Golf H:Hotel I:India J:Juliet K:Kilo L:Lima M:Mike N:November O:Oscar P:Papa Q:Quebec R:Romeo S:SierraT:Tango U:Uniform V:Victor W:Whisky _:_-ray Y:Yankee Z:Zulu3.安排A:Shall we fi_ an appointmentB:Ill check my diary.How/What about MondayWould Monday be suitable/suit youShall we say Monday A:I cant make Monday.Im afraid Monday wont be possible.Can we leave it open nowIll get back in touch with you ASAP(as soon as possible).B:Nice talking to you.Thanks for calling.注:国外的电话号码构成Access code Country code Area code Number E_tension 国际国家区域号码分机听力Part2(较难)解题步骤:1.先把八个选项进行概括,划出关键词2.通过看选项,可以知道每个选项所表达的情感(生硬,委婉,平常),然后用符号进行分类,这样在听听力的时候可以缩小选择范围.一般领导人会用比较生硬的口吻,而委婉的当然是员工了,记住生硬并不是声大,呵呵.还有也可能2人都是官,这时要看官的大小.PART3(最难)这一部分,需要你先看好每一个选项,分清人物,看好是几个人在说话,谁是官,谁是职员,谁的官比较大,这样你在听的时候就会分清主次.记住要听说话者的语气.BEC听力技巧总结:1.问啥啥错:信息提供者重要,信息接受者干扰!如下:A是信息接受者,B是信息提供者A:Sales directorB:Plant managers.2.注意说话者的语气3.注意同意互换(同义词,同源词,同义词组):如:maintain=update,information=detail,have planfor=intend to,priority=main concernself-employed=be in charge of my own business4.注意商务知识的积累,和词汇的积累。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
LISTENING SCRIPTS
Module 1
1.1 Working from home (page 8)
I=Interviewer M=Michela
I OK,Michela.You work from home now.Can you tell me about a typical day?
M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.
I Do you ever have a day where you decide to have the morning off and start work later?
M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.
I Was that why you gave up your office job?
M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.
I So how long have you been doing this kind of work?
M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.
I So your employer doesn’t mind.
M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.
I Is there anything else you miss?
M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .
1.2 Starting a conversation (page 11)
Conversation 1
R=Richard W=Woman M=Marek
R Hello?
W Hello,Richard.I’d like to introduce you to Marek.
R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.
M Hello,Richard.Pleased to meet you too.
W Oh,do you two know each other already?
M Well,we’ve spoken on the phone a few times.
R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2
A Would you like a coffee?
B Oh,thanks.
A Milk?
B Yes,please,and a sugar…thanks.
A So have you enjoyed this morning?
B Yes,it was very interesting.The first speaker was particularly good.
A Is this your first time at one of these events?
B Yes,it is.And you?
A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…
Conversation 3
M=Marie W=Woman
M May I join you?
W Sure.
M You’re a colleague of Martin Obach,aren’t you?
W That’s right He works in our Barcelona office.How do you know him?
M We were both at Elcotil together.He left about a year before me.
W Oh,are you Mandy?
M Marie.
W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…
Conversation 4
A Well,this is nice.
B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.
A That’s nice.How many children do you have?
B Two.Twinks.A boy and a girl.They’ve just started school.
A Wow.Twinks.
B And you?
A No,not yet.And have you always lived in Lille?
B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?
A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.
B Yes.Is that something you might be interested in…
1.3 Exam spotlight (page 15)
E=Examiner C=Candidate
E And where do you live exactly?
C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.
E What types of business are most successful in your town?
C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.。