外贸催款信的常用语)

一 英文催款信的3种写法
例（1）

催促马上结账

我们已收到你们7月17日的来信，非常感谢。

我们分别在7月2日和7月9日收到275美元和525美元两笔付款。这样还剩下欠款余额320美元。我们想提醒你们，在你们6月22日的来信中，你们答应在6月底前付清欠款。

随函附上到7月31日为止的结算表。我们将非常感谢你们迅速结清此账。

A Letter to Urge Prompt Settlement
Dear Sirs,
We have received your letter of the 17th July with thanks.
We received payments of $275 on the 2nd July, and $525 on the 9th July respectively. This leaves a debit balance of $320. We would like to remind you that in your letter of the 22nd June you promised to repay before the end of June.
We enclose a statement for the period ending on the 31st July. We would appreciate a prompt settlement of this account.
Yours sincerely,

例（2）

要求支付逾期款

我们已收到你们3月2日的来信，谢谢。

遵照你们的要求，我们随函附上一份新的发票，即有关我们于1994年8月25日提供的服务，此前我们曾开出第829号发票，或许你们没收到。

由于该款逾期已久，我们将万分感谢你们立即处理付款事宜。

A Letter to Demand the Payment of Overdue Account
Dear Sirs,
We have received your letter of March 2 with thanks.
As requested, we are enclosing a fresh invoice for our services offered on August 25, 1994, previously billed under our invoice No.829, which you could not find.
Since the account is long overdue, we would very much appreciate your prompt processing of payment on your side.
Yours faithfully,

例（3）

答复客户延期付款要求

谢谢你们3 500美元的支票。现在你们账上的欠款尚有3000美元。

我们理解你们遭遇未曾预料的财政困难，我们也及时注意到你们延期付款的请求。考虑到我们之间长期的业务关系，我们向你们提供如下支付计划：在此后的三个月内，每月15日支付1000美元。

如果你们另有设想，请用电话与我们联系，以便我们讨论。否则，我们将在12月15日期待着你们下一张1000美元的支票。

A Reply to a Customers Request for an Extension of Payment

Dear Sirs,
Thank you for your check for US3 500. The balance remaining on your account is now US$3 000.
We understand that you have come across some unexpected financial difficulties and note with due attention your request for an extension.
Considering our long-term business relations, we offer you the following payment plan: US$1 000 by the 15th of the month for the next three months.
If you have another plan in mind, please contact us by phone so that we may discuss it. Otherwise, we will expect your next check for US$1000 on December 15.
Sincerely yours

二 外贸催款的常用语及范例
外贸过程中，拖延

付款是常见的。怎样写一封意愿坚定、
有理有据、措辞得当的催款信呢？以下给您提供一些参考。
I. USEFUL EXPRESSIONS 常用语
1. How to start your letter? 如何开头？
You have not responded in any way to our recent letters about your past due account.
We remind you once more of your open account that is now ___ days beyond our ___-day terms.
Your account is still unpaid in spite of our continual reminders asking for payment or an explanation for your delay.
We urgently request that you immediately pay your balance of __, which has been outstanding since ___[date] despite several notices from us.
2. How to warn the recipient against further delay? 如何警告对方不要拖延？
You must realize that we cannot afford to carry this debt on our books any longer.
Any further delay in paying your balance due cannot be accepted.
You can no longer delay payment if you wish to keep your account open.
Our next step is to take legal action to collect the money due us.
This is unpleasant for both of us and is damaging to your credit rating.
3. How to specify your deadline or demand immediate payment? 怎样说明你的截至期限和要求马上付款？
We must now insist that your send you payment within the next five days.
Unless I receive your remittance within the next three days, our attorney will be instructed to start proceedings to recover the debt.
If we do not receive remittance within five days from the above date, we will have no choice but to pursue other collection procedures.
After April 30, we will have no choice but to cancel your credit and turn your account over to a collection agency.
4. How to end your letter? 如何收尾？
We look forward to your prompt payment.
Your immediate response is necessary.
It is up to you if any legal actions will be taken.
Please make every effort to ensure that we are not forced to take this drastic action.
We must hear from you at once to avoid further action.
II. SAMPLE 范文
Dear ___:
I am afraid your failure to settle your account, which is over due for more than six months, will leave us with no alternative but resort to legal proceedings.
This is to notify you that unless we receive your check for $7,550.50 by June 30, we will place your account in the hands of our attorneys for collection.
Yours sincerely,
___[name]
___[title]
III. TIPS 掌握写作要领
1. Choose a firm tone for your letter.
2. Remind the recipient of your previous collection letters.
3. Remind the recipient of all the necessary details:
The amount owed by the recipient
The length of time the bill has been overdue
The additional amount of late charge if there is any
4. Tell the recipient what kind of legal action will be taken if the final collection effort fails

三 外贸催款信的书写技巧
（1）怎样写第一封、第二或第三封催款信？
1. How to start your letter?

I am

writing to remind you that you have not settled our invoice #________ for $________.
It has been two mon
ths now since we delivered your garments, and we have yet to receive your payment for $1,890.50. We would like to remind you that payment of your account at Metro Mart is past due. May we call your attention to your payment for the disks we delivered to you two months ago?
We would like to direct your attention to the following freight bills which are unpaid beyond the credit period permitted by our agreement.

2. How to add more details?

A copy of our bill for $_____ is enclosed along with an envelope for your convenience. We have enclosed a copy of the item listed below that remains open on your account: . . .
This amount should have been paid by ________[date], so you can see it is quite old.

3. How to specify your request?
Please let us know when you will pay or at least start by making partial payments. Please use the enclosed envelope to send in your check for $_______. If your check is in the mail, we say "Thank you." If not, won't you please give this your prompt attention. If you are not able to pay the balance in full at this time, please let us know and we will be glad to arrange an installment plan with you. It is to your advantage as well as ours to keep your credit accounts current.

4. How to end your letter?
We look forward to your prompt payment.
Your immediate response is necessary.
Whether or not we take legal action is now your decision.
Please make every effort to ensure that we are not forced to take this drastic action.
We must hear from you at once to avoid further action.

范文

Dear ___________:
We have not received your payment for $_________ which is over due for _______ days. Please check your records.
If you have already sent your payment, please disregard this notice and accept our thanks for your payment.
Sincerely yours,

_________[name]

_________[title]

III. TIPS
掌握写作要领
1. Be courteous in your first collection letter.
2. Be persuasive rather than threatening.
3. Include the necessary details:
The amount owed by the customer
The length of time the bill has been overdue
What specific action the customer should take
4. Encourage prompt response and contact.