前台接待常用短语

前台接待常用短语

1.早上好、中午好、晚上好先生

Good morning , Good Afternoon, Good evening, Sir

2.我可以为您做些什么？

May I help you?

3.请问您有预订吗？

Do you have a reservation?

4.您可以告诉我您的名字吗？

Would you tell me your name?

5.您住几天？

how long will you be stay here?

6.您可以告诉我您的付款方式吗，现金还是刷卡？

would you tell me your payment,cash or credit card?

7.这是您的房卡，您的房间在1215，这是您的早餐券，早餐在一楼，七点-十点

this is your room key ,your room no is 1215,this is your breakfast coupon, in the morning 7:00-10:00, first foor,

8．祝您住店愉快

.enjoy your stay with us