高考英语作文投诉信模板讲课稿
高考投诉信英语作文
高考投诉信英语作文Dear Sir or Madam,I am writing to express my deep concern regarding the recent high school entrance examination (Gaokao) that took place on [insert date]. I am a student who participated in this year's examination and I feel compelled to bring to your attention several issues that I believe warrant your immediate consideration.Firstly, I would like to address the issue of time management during the exams. The time allocated for each subject seemed insufficient to complete the questions thoroughly, which ledto a great deal of stress and anxiety among the examinees.This could have a significant impact on the performance of students who require more time to think through their answers.Secondly, the quality of the examination materials was not up to the standard I expected. There were instances where the questions were ambiguous or poorly worded, which could leadto confusion and misinterpretation. This is particularly concerning as it may affect the accuracy of the assessment.Additionally, I would like to raise the issue of the examination environment. The noise level in the examinationhall was quite high, with various distractions such as construction work going on nearby. This was highly disruptive and made it difficult for us to concentrate on our papers.Lastly, I believe that the marking criteria for some of the subjects were not clear. This lack of clarity can lead to inconsistencies in grading and may not accurately reflect the knowledge and skills of the students.I understand that organizing an examination of this magnitude is a complex task, and I commend the efforts of the examination board. However, I hope that these concerns can be taken into account to improve the fairness and effectiveness of the Gaokao in the future.Thank you for your time and consideration. I look forward to a prompt and favorable response.Yours sincerely,[Your Name]。
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背（黄金模版经典范例）A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律：第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。
应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。
第二段：写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。
这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement（更换）as soon as possible.段尾常用语：(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华，你新买的某外国品牌MP3出了故障，现你写信到其公司反映问题：购买日期：上个月故障：一周前屏幕坏了，看不见屏幕内容已跟当地销售商家投诉，但其不能解决要求：更换一台新的，如不行则要求退货，拿回货款。
高考投诉信英语作文
高考投诉信英语作文Dear Sir or Madam,I am writing to express my deep concern regarding the recent high school entrance examination (Gaokao) that took place on [insert date]. I am a student who participated in this year's examination and I feel compelled to bring to your attention several issues that I believe warrant your immediate consideration.Firstly, I would like to address the issue of time management during the exams. The time allocated for each subject seemed insufficient to complete the questions thoroughly, which ledto a great deal of stress and anxiety among the examinees.This could have a significant impact on the performance of students who require more time to think through their answers.Secondly, the quality of the examination materials was not up to the standard I expected. There were instances where the questions were ambiguous or poorly worded, which could leadto confusion and misinterpretation. This is particularly concerning as it may affect the accuracy of the assessment.Additionally, I would like to raise the issue of the examination environment. The noise level in the examinationhall was quite high, with various distractions such as construction work going on nearby. This was highly disruptive and made it difficult for us to concentrate on our papers.Lastly, I believe that the marking criteria for some of the subjects were not clear. This lack of clarity can lead to inconsistencies in grading and may not accurately reflect the knowledge and skills of the students.I understand that organizing an examination of this magnitude is a complex task, and I commend the efforts of the examination board. However, I hope that these concerns can be taken into account to improve the fairness and effectiveness of the Gaokao in the future.Thank you for your time and consideration. I look forward to a prompt and favorable response.Yours sincerely,[Your Name]。
高考投诉信英语作文
高考投诉信英语作文Dear Sir or Madam,I am writing to express my deep concern regarding the recent high school entrance examination (Gaokao) that took place on [insert date]. I am a student who participated in this year's examination and I feel compelled to bring to your attention several issues that I believe warrant your immediate consideration.Firstly, I would like to address the issue of time management during the exams. The time allocated for each subject seemed insufficient to complete the questions thoroughly, which ledto a great deal of stress and anxiety among the examinees.This could have a significant impact on the performance of students who require more time to think through their answers.Secondly, the quality of the examination materials was not up to the standard I expected. There were instances where the questions were ambiguous or poorly worded, which could leadto confusion and misinterpretation. This is particularly concerning as it may affect the accuracy of the assessment.Additionally, I would like to raise the issue of the examination environment. The noise level in the examinationhall was quite high, with various distractions such as construction work going on nearby. This was highly disruptive and made it difficult for us to concentrate on our papers.Lastly, I believe that the marking criteria for some of the subjects were not clear. This lack of clarity can lead to inconsistencies in grading and may not accurately reflect the knowledge and skills of the students.I understand that organizing an examination of this magnitude is a complex task, and I commend the efforts of the examination board. However, I hope that these concerns can be taken into account to improve the fairness and effectiveness of the Gaokao in the future.Thank you for your time and consideration. I look forward to a prompt and favorable response.Yours sincerely,[Your Name]。
高中英语作文--- letter of complaint 投诉信课件
表达对解决问题的期望，表示感激，期待回复 如果贵店可以对此事给予足够的重视我将不胜感激。 期待收到您的回复。 I would appreciate it if you could give due attention to this matter. Looking forward to your reply.
The battery needs recharging after it is used for only several hours. This is very upsetting/This upsets me a lot because I have to carry the charger all the time. 升华 非限制性定语从句
第四步：串联成篇
Dear Sir/Madam,
I'm one of your customers, writing to make a complaint about your goods.
I bought a cell phone from your online stor. To my disappointment, after using it one week, I found some problems. To begin with, the battery needs recharging after it is used for only several hours, which is very upsetting because I have to carry the charger all the time. In addition, there are some scratches in the middle of the screen,
高三英语一轮复习应用文写作训练+投诉信+讲义
投诉信文体概述投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。
在语言方面，要注意把握分寸，要公平、公正。
投诉信应包括三个方面的内容：1. 表明写信目的，投诉的内容。
2. 投诉的具体原因。
3. 希望得到的结果。
首段句型:1.我写信是投诉关于……I am writing to complain/make a complaint about…第二段句型：1.我对……不满意有一些主要原因。
首先，……更糟糕的是，……最后，……There are some main reasons why I am not content/satisfied with…. To beginwith, …What’s worse, …Last but not least, …2.为了改善这种情况，我建议你......。
To improve the situation, I suggest that you should…(解决方法).3.我真诚地希望你能改善你们的服务/产品，以及采取恰当的措施防止类似事件再次发生。
I sincerely hope you can better improve your service/product and take proper measures to prevent such mistake arising again in the future.第三段句型：你若能尽快给我一个满意的答复，我将感激不尽。
I would appreciate it if you could give me a satisfactory reply as soon as possible.模板：Dear …,I am Li Hua, one of your customers. I am writing to make a complaint about your service/product.…(事情发生的时间、地点). To my disappointment, I found some problems, which made me upset. To begin with, …(投诉原因一). What’s more, …(投诉原因二). What’s worse, …(投诉原因三), affecting ... seriously.To improve the situation, I suggest that you should…(解决方法). I sincerely hope you can better yourservice/product and that mistake won’t arise again in the future.I am really annoyed about it. I am convinced that you will take my complaints seriously.(另一种段尾表达：I would appreciate it if you could give me a satisfactory reply as soon as possible.)我是李华，你们的一位顾客。
高中英语投诉信
高中英语投诉信2022高中英语投诉信范文（精选8篇）高中英语投诉信篇1Dear Sir,With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)高中英语投诉信篇2Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom高中英语投诉信篇3Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes,Wang Hua高中英语投诉信篇4Dear Sir or Madam，I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here.However，today i wae irritated by one of your salesman.Today，i was trying to choose some T-shirts suitable for me，but the first several T-shirts i tried were not my style.Therefore，i ask him if there are more ones that can be recommended by him.Unexpectedly，he was so impatient and said rudely，"How do i know what you like".I was hurt.With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately.Yours sincerelyLi Ming高中英语投诉信篇5Dear sir/madam,We bought the SQ200 cellphone from your company several days ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours sincerelyWang Hua高中英语投诉信篇6Dear manager,June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer of the TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun高中英语投诉信篇7Dear mr. russell:I just bought the book great expectations from a major foreign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua高中英语投诉信篇8Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming。
2020高考英语作文投诉信课件(5张)
Dear Manager,
My name is Li Hua. I stayed at your hotel, Golden Bay during my visit to Australia from May 1 to 2 with my parents. However，the service in your hotel was too bad. I'm writing this e mail to express my dissatisfaction.
高考英语作文 投诉信
I am writing to show my disappointment about…I recently purchased from your website.
1. And the books were so poorly packed up that the cover of some books was torn, which made me very disappointed.
First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom. Third, the noise from the bar downstairs went on so late into the night that we couldn't have a good rest.
I sincerely hope you can improve your service so that none of the above happens again.
高中英语2024届高考投诉信写作讲解和练习
高考英语投诉信写作讲解和练习一、例题引导投诉信在高考中不常见，但模拟题却经常现身，因此对此类型作文题目，我们还是需要加强理解。
【作文题目】你是李华，两月前你从国外网站上买了一套书虫（Bookworm Series)，昨天才到货，书本质量差，缺页，印刷模糊，且客服(customer service staff)态度恶劣。
请你根据以下要点向相关部门投诉，要点如下：1.介绍购物情况2.反映存在问题3.提出解决方案品读下列文章，了解投诉信写作句型Dear Sir or Madam,I’m Li Hua, a customer who bought Bookworm series from your website. Displeased with the quality of the books, I’m writing to convey my complaints.First of all, what disappoints me is that this set of books, not as described, are not only lacking in some pages but also printed unclearly, bringing much inconvenience to me.Worse still, your customer service staff showed a terrible attitude to me and didn’t take it seriously, which has annoyed me most.Thus, considering all factors above, it is my request that you change a new one for me or give me a full refund as soon as possible.All in all, hope you can take my complaints into account.Looking forward to a satisfactory reply.二、写作思路及句型1.自我介绍，表明身份I’m Li Hua, a customer who bought Bookworm series from your website.【句式】I’m Li Hua, 名词（做同位语）+who+动词仿写：我是李华，一个住在你们小区(the apartment complex)的交换生。
应用文写作投诉信讲义-高考英语作文复习专项
应用文写作——投诉信一、开头表明自己的写作意图，投诉、抱怨，要注意语言礼貌1. I am Li Hua, a (regular) customer of Amazon/your store, I'm writing to you to plain about...2. I'm writing to express my dissatisfaction/disappointment3. I'm writing lo inform you of a problem I am having with4. I wish to draw you attention to the problem/fault that5. I would like to express my dissatisfaction with the … bought on …(website) which is of poor quality.表达不满之情1. I was surprised /disapp ointed/annoyed to find … Much to my disappointment…2. Actually what annoyed me most was that…3. What bothers/annoys most is... To make matters worse,.../ Worse still, ...4. It was not until yesterday that 1 received the books/ order. Not until yesterday did I receive the books.5. I am very annoyed about the unsatisfying service offered by your staff.Paragraph2: 指出商品/服务的问题（投诉内容），并提出自己希望的解决方案二、投诉内容1. When the bag reached me, I was disappointed to find that there were some spots on the bag. Which could not be wiped off.（物品）When I checked the package,...2. When I reported it to your worker, he was rude to me, totally ignoring my request.3. When I checked with your worker, he treated me rudely, saying that it was all my fault.（服务）4. After my family checked in on August 5th, we were annoyed to find there was no access to the Internet and no hot water available after 10 p.m. Worse still, the room attendant was rude when we reported these problems to him. We didn't have access to the Internet The hotel didn't provide access to the Internet.三、提出要求/诉求1. I hope you will take my plaints seriously and resolve this matter quickly/ have it settled as soon as possible.2. I am waiting for a reasonable explanation and (expecting) an early reply.3. This is the worst experience I have ever had, and I would like to have my money back and an apology from your worker.4. I will return the novels and claim a full refund. Attached is my proof of the purchase.5.1 strongly demand either the school bag be exchanged or you give me a full refund6. For the above reasons, I strongly demand either you deliver a new one to me or return my money.四、结尾• Thanks for your consideration.• I'd appreciate it if you could settle the problem soon .• I'd be grateful if you provide a satisfying solution.• I believe you will take my plaint seriously.• I’d appreciate it if my demand is met.• Hopefully, you would look into the matter and make some appropriate improvements.写作模板：Dear sir or madam,I am Li Hua, ____________.I am writing to concern over the worrying effected/result caused by________, expecting to mand your attention and assistance/support.__________(when), I bought __________ at/on ___________ to________________(使用目的). However, I couldn’t help noticing some problems wi th it when I started to use it. After further inspection, I disappointedly found some other problems arouse, which means it was of poor quality. What annoyed me most is that the attendant on duty refused my requests rudely when I ask for a replacement. My purpose of writing this letter is to appeal to those in the service industry to enhance their service quality and return my money.Looking forward to your early reply.Yours sincerely,Li Hua 【例文1】假定你是李华，上周你在网上购买了一本英语字典，收到后发现一些问题。
高中英语作文投诉信
高中英语作文投诉信Dear Sir/Madam,I am writing to express my dissatisfaction with the recent experience I had at your store. Last week, I visited your store to purchase a new pair of shoes. However, I was shocked to find that the customer service I received was extremely poor.Firstly, I was not greeted upon entering the store. I had to wander around for several minutes before a staff member acknowledged my presence. When I finally found a pair of shoes I liked, the staff member who served me was rude and unhelpful. They seemed disinterested in assisting me and made no effort to answer my questions or provide guidance.Furthermore, when I tried on the shoes, I discovered that they were of poor quality and did not fit properly. I was disappointed with the lack of variety and the overall condition of the shoes in your store.Overall, I was extremely disappointed with my experience at your store. I hope that you will take my feedback seriously and make improvements to ensure that other customers do not have a similar experience in the future.Yours sincerely,[Name]Title: Disappointment at the Shoe Store - A Customer's PerspectiveAs I left the store that day, I couldn't shake off the feeling of disappointment that lingered within me. The lackluster customerservice and the poor quality of the shoes I encountered had left a sour taste in my mouth. It was disheartening to see a store that I had once held in high regard fall short of my expectations.Reflecting on my experience, I couldn't help but wonder what had gone wrong. Was it a one-time slip-up, or was this indicative of a more systemic issue within the store? As a customer who had frequented the store in the past, I felt a sense of betrayal at the decline in standards.Upon further reflection, I realized that the issues I encountered might not have been isolated incidents. The lack of product variety and the apparent disregard for customer satisfaction suggested a deeper problem within the store's management. It was evident that there was a disconnect between the staff's attitudes and the store's commitment to providing quality products and services.As a consumer, I value transparency and accountability in the businesses I support. I believe that customers deserve to be treated with respect and courtesy, regardless of the circumstances. The dismissive behavior I experienced at the store was a stark reminder of the importance of customer service in shaping the overall shopping experience.Moving forward, I hope that the store's management takes my feedback seriously and considers making necessary improvements. Investing in staff training, improving product quality, and fostering a customer-centric culture are essential steps towards rebuilding trust with customers. By addressing these underlying issues, the store can regain its reputation and attract loyal patrons once again.In conclusion, my disappointment at the shoe store serves as a cautionary tale for businesses everywhere. Customer satisfaction should be at the forefront of every interaction, as it ultimately determines the success or failure of a business. As I reflect on my experience, I am hopeful that the store will heed my feedback and strive to provide a better shopping experience for all customers in the future.As I look ahead, I remain optimistic that my feedback will not fall on deaf ears and that positive changes will be implemented to prevent similar disappointments in the future. Thank you for taking the time to consider my perspective.Sincerely,[Name]。
投诉信,英语作文范文
投诉信,英语作文范文篇一：英文投诉信格式及范文英文投诉信格式及范文如下：Dear ______,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming英文投诉信范文(Letters of Complaint)【例一】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219(本文来自： 千叶帆文摘:投诉信,英语作文范文)Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)【例二】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2001Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerelyyours,Sunny LeeManager篇二：英文投诉信表达及例文练习Complaint Letter写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？投诉信结构：投诉信是对产品或服务表示不满的信件，一般分1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。
英文投诉信的格式和范文
英文投诉信格式：一、信头：写信人所在公司或机构的名字和地址，还有寄信日期。
二、收信人：公司的客户、供应商或其他合作伙伴。
三、称呼：对收信人的尊称，如Dear Mr. Smith, Dear Ms. Johnson等。
四、正文：说明投诉的问题，描述事情的经过，表达自己的诉求。
五、结束语：常用语有Yours faithfully, Yours sincerely等。
英文投诉信范文：Dear [Receiver's Name],Subject: Complaint about [Product/Service Name]I trust this letter finds you in good health. I am [Your Name], a [Your Position] at [Your Company Name]. I am writing on behalf of our esteemed company to bring to your notice a serious issue with our [Product/Service] that has been of significant concern to us for some time now.I must start by expressing our sincere apologies for the [problem/complaint topic] that has arisen, which has unfortunately led to [description of situation/issue]. This has not been an easy situation for us to handle and we genuinely apologize for any inconvenience and/or frustration it may have caused you. We have been actively seeking a solution to this issue, and we hope to have it resolved soon.We would like to assure you that we are committed to providing the best possible service to our valued customers like you. However, it is our understanding that [problem/complaint topic] has been a recurrent issue that has been affecting many of our customers in recent times. Therefore, we urge you to keep our commitment and support as we continue to work towards resolving this challenge.We kindly request that you please communicate with us as soon as possible at your earliest convenience so that we can better understand your concerns and discuss potential solutions to the issue at hand. We are willing to do whatever it takes to ensure that you are completely satisfied with the outcome and we will do everything in our power to rectify the situation.We would like to express our gratitude for your continued support and partnership with our company. We remain committed to ensuring that your expectations are met and surpassed, and we are willing to go above and beyond to make this right. We look forward to the opportunity to discuss your concerns further and take swift action to rectify the situation.Yours faithfully,[Your Name][Your Position][Company Signature]根据上述范文，您可以根据自己的实际情况进行修改。
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背（黄金模版经典范例）A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律：第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。
应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。
第二段：写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。
这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\ I am writing to express my dissatisfaction about…2. There is something wrong with… I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement（更换）as soon as possible.段尾常用语：(1)It would be highly appreciate d if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I woul d appreciate it very much if you could…第一篇Samples假设你是李华，你新买的某外国品牌MP3出了故障，现你写信到其公司反映问题：购买日期：上个月故障：一周前屏幕坏了，看不见屏幕内容已跟当地销售商家投诉，但其不能解决要求：更换一台新的，如不行则要求退货，拿回货款。
英语投诉信的格式和范文(实用22篇)
英语投诉信的格式和范文(实用22篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语投诉信的格式和范文(实用22篇)英语投诉信的格式和范文第1篇Dear Sir，I‘m Peter，manager of purchasing department in ABC company.Im writing to lodge a claim (词组：提出索赔)on the 100 cases of apples we ordered from you.Having confirmed the order date for over one month， we havent received the goods.This obviously brought great inconvenience and huge loss for us.We will have to cancel this order and buy from another company.Thank you for your kind understanding!Sincerely YoursPeter英语投诉信的格式和范文第2篇Dear Sir or Madam，I， as a devoted customer of your online shop， am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with， there is something wrong with screen of the E-book， which has been broken deliberately or unintentionally.In addition， it does not work occasionally， which hamper using ordinarily.Mostimportantly， the product does not comply with your description previously both in style and faculty.Most importantly， servers response of not providing refund and eXchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or eXchange a new one for me.I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信的格式和范文第3篇Dear Sir，I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However， when I called your Complaints Department， the girl who answered my phone was very rude.For one thing she interrupted me continually， for another she even said that the fault was my own.Needless to say， such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined， and instructed on the proper way to deal withclients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours，Donna英语投诉信的格式和范文第4篇To whom it may concern，I am one of your customers.I ordered/bought ____（产品）but I didnt ____（投诉原因（1）.And much to my disappointment，____（投诉原因（2）.To make matters worse， ____（投诉原因（3）.I am sorry to have received such poor service， and I believe I have every right to ask you to deal with this problem.I hope that ____（赔偿方案/补救措施）.Besides， Id like to be informed of the process of you dealing with my complaint.Looking forward to your reply.Yours sincerely，____（写信人姓名）译文致相关人员：我是您的顾客之一。
英语投诉信范文10篇及格式讲课教案
英语投诉信范文10篇及格式投诉信格式第一部分：说明投诉问题I must complain about…I am not satisfied with…I feel something should be done about…I am writing to inform(告知，代替tell)you that I find…unsatisfactory…I am writing to express/ air dissatisfaction/ disappointment/ concern regarding …第二部分：描述具体情况The noise disturbs my sleep so that I can't concentrate during the work time, and as a result, I have made several mistakes these days.For me this environment is very difficult to make studies and I need a quiet room.第三部分：期待解决方案I expect to hear from you soon.Please give this matter your immediate attention.I would be very grateful (感激，代替thanks)if you could look into the matter as soon as possible. And I am looking forward to an early reply.It is high time you took some measures to solve…I hope you will take steps to rectify(纠正、改善，代替improve) this situation soon.I believe you will take my complaints seriously. I would ask you to give back my money, or I would file my complaint(投诉) to the authorities concerned(相关部门).To solve this problem/ surmount this difficulty/ improve the situation/ crack this hard nut(解决问题), I hope to draw the attention of the authorities concerned.投诉信范文10篇Dear sir/madam,Hi,this is xx. I've bought a XX(商品) for XX(价格) dollar from XX(商场名称) shopping mall on XX/XX/XXXX(日期).Today when I want to use it to XX, I was surprised to find that it doesn't work at all.(这里可以加描述到底怎么坏的)I brought it because I need to use it and now your good is useless. This causes a lot of inconvenience for me.I want to know what you are going to do about this, and when you can fix this problem.I hope I can hear from you soon, or I would think about using the legal solutions.Yours sincerely,XXA Letter of ComplaintDear sir/madam,Hello.This is Li Hua who bought a Nokia cell phone at your shopping mall on September 22nd,2010 at the price of 600 yuan.It worked well for the first three days.I liked it very much.But two days later,exactly on the sixth day,I was talking with my friend on it in the morning when suddenly I could not hear my friend on line and he could not hear me either.I held up and dialed again and again,but I could not reach the number.Just now I tried for another time,but failed .I believe that there must be something wrong with the cell phone.Now I am writing to tell you all.I would like you to change another one for me.Looking forward to your reply.RegardsYoursLi HuaTo whom it may concern,I'm writing to complain about the SQ200 I bought from your department store the other day. It worked very well the first months,however, when I used it later, I could neither send my friends messages nor take photos with my cellphone.I think you will try to help me solve this problem.I have two options here, maybe you can take it as reference. First, I think I can change my phone to another one if possible.Second, maybe you should pay me refund because of the issue.I hope you can figure out which measure to take wholeheartedly.Your cooperation will be highly appreciated.I'm looking forward to its solution.Dear Sir/Madam,I am writing to complain about a Microcomputer I purchased from your company.I purchased a computer from your company on 05/07/2020 and it was delivered by your company to my house on 08/07/2020. When we opened the box, we noticedthere was two dents at the back of the computer and there are some scratches on the screen.I would like you to arrange for another brand-new computer to be delivered to me as soon as possible. Otherwise, I would like to have my full refund.Yours faithfully,XxxDear manager:One month ago, because the recommendation of your salesperson, I bought a Japanese TV. But now, I'm afraid I will complain about it's bad quality. First,the picture is very unclear.And then ,it doesn't have the voice sometimes. So, this TV not only doesn't take any happiness to us,but also take the big problem to us .I am the frequent customer of your shop,and like your message "customer first,serve God". Now, I want to change the TV. Or else, I would rather refund the money.I still keep the invoice.I am looking forward to your satisfied reply!Dear Sir:With reference to our order NoW98，the 120 sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged sets aside in case you need them to support a claim on your suppliers for pension.Yours sincerely，Li MingDear Sir，I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it，we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃.This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.Yours faithfully，Li MingA letter of a complaint.Dear Manager,Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop. Don't find the domestic advice.Persuaded by your salesman's sweet words, I spent 2000Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once. Everything went on quietly well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced. The newly- bought fridge didn't produce cold but hot air.The food-cooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.A consumer.Angel。