民航客舱服务实用英语试卷

民航客舱服务实用英语

试卷

-CAL-FENGHAI.-(YICAI)-Company One1

2016－2017学年第一学期期末考试

《民航客舱服务实用英语》试卷(A)

（时间90分钟满分100分）

（适用于领航专业学生）

一、短语测试（10分，每题0.5分）

1.海关规定 11.中转旅客

2.信用卡 12.摆渡车

3.胸口疼 13.安全措施

4.受伤区 14.咨询台

5.客舱压力 15.入境表格

6.氧气瓶 16.移民检查

7.防冲撞姿态 17.私人物品

8.迫降 18.到达大厅9.联程航班 19.报关物品

10.备用航班 20.广播系统

二、实用句型测试（20分,每题1分）。

1.先生，您要购买免税商品吗？

_______________________________________________________ 2.我将为您算出汇率。

_______________________________________________________ 3.您最好躺下休息。

_______________________________________________________ 4.不用担心，应对这种情况我训练有素。

_______________________________________________________ 5.您可以通过吞咽咀嚼糖果来减轻耳痛。

_______________________________________________________ 6.打扰了，厕所有人吗？

________________________________________________________ 7.为了您的安全，请保持做好，系好安全带。

________________________________________________________ 8.我们机长已经决定紧急降落。

________________________________________________________ 9.目前我们还没有得到确切的离港时间。

________________________________________________________ 10.我们遗憾的告诉您本次航班直飞哈尔滨不再在天津中转。

________________________________________________________ 11.我们将在长沙待多久？

________________________________________________________

12.我们必须等待直到广州天气好转。

_____________________________________________________________

13.我们飞机正经历气流颠簸。

_____________________________________________________________

14.我们当然安全。

_____________________________________________________________

15.女士，感谢您的咨询。

_____________________________________________________________

16.我确信它将会改善。

_____________________________________________________________

17.打扰了，先生，请您填一下这个表格好吗？

_____________________________________________________________

18.当您通过海关时您将需要它.

_____________________________________________________________

19.请小心，让我来帮您下飞机。

_____________________________________________________________

20.请注意您的脚下。

_____________________________________________________________

三、阅读理解题（20分）请把答案写在题前横线上

1-5_______________________6-10__________________________

A

Cabin attendants need to see that passengers seat belt are fastened tightly and that

no smoking rule is observed.Then they will report the result of this check to the purser.Special care must be taken in checking the belts of certain types of passengers ,especially the elderly,handicapped passengers,unaccompanied minors and others.

When there are infants among the passengers ,cabin attendants should ensure

that infants are seated so that there are sufficient oxygen masks for all the

passengers in the row.For small children, it is recommended that a blanket be

placed behind them so that the seat belt can hold them more securely.

Other checks that must be made are:confirming that all compartments,

cars and containers are locked and that they are secured by stopped where

these are fitted,confirming that window shades are open for take-off,and that

all trays are stowed and the seat backs are in the upright position.

1.Before taking off cabin attendants do the safety check and

inform ___ of the result.

A.the captain

B. the purser

C. the controller

D. the flight engineer

2.When checking the seat belts of passengers ,cabin attendants

should take special care of ______________.

A. the elderly

B. handicapped passengers

C. Unaccompanied minors

D. All of the above

3. Which of the following statement is not true

A.Cabin attendants can give the small children a blanket to place

behind them.

B.passengers must fasten their sear belts tightly when taking off.

C.Unaccompanied minors are permitted to travel by air alone.

D.When in an emergency,the infants can not have enough oxygen masks.

1