Unit 8教案
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Unit 8 searyBn文秘教案
教学目标
本单元要求掌握的项目:
1.服务场景的工作内容和服务标准要求
掌握文秘常规工作通用英文用语,在迎来送往,
按待安排、办公事务和用品管
信息服务常规工作中,能用英
理,公关交往、会议安排、文件档案、电话等办公
语恰当表达和交际。
2掌握服务常用语句
Taking telephone messages
Sorry, he is not in at the moment.
I'm afraid Jack is busy right now. Can I take a message?
Would you like to leave a message?
Please hold on for a moment. I'll get a piece of paper.
Offering suggestions
Would you like me to call a taxi?
How about ordering take-out food?
Would that be acceptable for you?
Why don't we...?
Routine work
Here 's today's mail.
Here are the documents you need.
May I remind you that the meeting is about to begin?
I'm afraid we’re out of copy paper. Shall I order some?
Meeting arrangement
The meeting is scheduled for 2:00 this afternoon.
Would you like to hold the meeting here or in the conference room? Will you need multimedia equipment?
Questions
I can't find the stapler/staples.
Where do you keep the paper clips?
Where do you keep the correction fluid?
My computer is down.
Instructions
Work begins at 9:00. You have to be on time.
You must not make personal phone calls during work hours.
You should not have food and drinks near the computers.
Take care of your belongings.
Greeting
How's work?
一Great/ Not too bad.
I don't think we' ve met before.
I haven't seen you for a while.
I've been away.
You must be Tommy.
Leaving
It's getting late. I'm afraid I must be going
Thank you for a lovely evening.
Thank you for inviting us.
Nice talking with you.
Me, too.
3. Language
Skills
Listening:听懂文秘日常工作交际会话。
Speaking:
运用文秘工作常用语句交际会话。
Reading:
阅读理解英文秘书文档材料。
Writing:
简单英文文秘函件。
教学要求与建议
L, Warming up
1.教学内容分析与要求
这部分共有三组图片,第组是相关工作岗位,第二组是办公室用品,第二组是工作场景等,均可供口语练习,进行简单对话。
2.教学建议
1)导人
投影展示warming up中的内容,提出问题:
What can you see in the following pictures?
通过对问题的回答了解学与内容,介绍文秘工作眼责,
主要包括:
D接听、转接电话:按待来访人员。
2负责办公室的文档,打字印刷、信息工作。
(3)负责办公环境。
4做好会议安排。会议纪要。
65负责公司公文、信件、邮件、报刊杂志的分送。
D负责传真件的收发工作。
负责办公物品管理。合理使用。
8接受其他临时工作。
2)研讨,探索与实践
(1)投影图片。学习相关词语。
(2)分组研讨文秘工作的场景。运用词语造句。如:
I'll be the interpreter at the meeting.
Only the technician can repair this machine.
I have to call the repairman.
Who is the host of the meeting?
Can I use this copy machine in your office?