品牌营销策略外文翻译参考文献

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品牌营销战略-外文翻译

品牌营销战略-外文翻译

外文翻译原文Title: Brand LeadershipMaterial Source: NewYork The Free Press Author: Aaker ,David A Brand management is the application of marketing techniques to a specific product, product line, or brand. It seeks to increase the product’s perceiv ed value to the customer and thereby increase brand franchise and brand equity. Marketers see a brand as an implied promise that the level of quality people have come to expect from a brand will continue with competing products more favorable.It may also enable the manufacturer to charge more for the product. The value of the brand is determined by the amount of profit it generates for the manufacture. This can result from a combination of increased sales and increased price, and/or reduced COGS(cost of goods sold), and/or reduced or more efficient marketing investment. All of these enhancements may improve the profitability of a brand, and thus, “Brand Managers” often carry line-management accountability for a brand’s P&L(Profit and Loss) profitability, in contrast to marketing staff manager roles,which are allocated budgets from above, to manage and execute. In this regard, Brand Management is often viewed in organizations as a broader and more strategic role than Marketing alone.The annual list of the wor ld’s most valuable brands, pulished by Interbrand and Business Week, indicates that the market value of companies often consists largely of brand equity. Research by McKinsey & Company, a global consulting firm, in 2000 suggested that strong, well-leveraged brands produce higher returns to shareholders than weaker, narrower brands seriously impact shareholder value, which ultimately makes branding a CEO responsibility.The discipline of brand management was started at Procter& Gamble PLC as a result of a famous memo by Neil H, McElroy.Principles of brand managementA good brand name should:• be protected (or at least protectable) udder trademark law.• be easy to pronounce• be easy to remember.• be easy to recognize.• be easy to translate into all languages in the markets where the brand will be used attract attention• suggest product benefits• suggest the company or product image• distinguish the product “s positioning relative to the competition• be attractive.Types of brands>premium brand>economy brand>fighting brand >corporate branding > individual branding >family branding >Functions of brand(For consumers) Identification of source of product, Assignment of responsibility to product maker, Risk reducer, Search cost reducer, Symbolic device. Signal of quality(For Manufacture)Means of identification to simplify handling or tracing, Means of legally protecting unique associations,Source of competitive advantage, Source of financial returns,(“Strategic Brand Management”3rd edition ,Kevin Lane keller) Brand architectureThe different brands owned by a company are related to each other via brand architecture. In“product its own name and style of expression while the company itself remains invisible to consumers. Procter&Gamble,considered by many to have created product branding,is a choice example with its many unrelated consumer brands such as Tide,Pampers,Abunda,Ivory and Pantence.With “endorsed brand architcture”,a mother brand is tied to product brands, such as The Courtyard Hotels(products brand name)by Marriott(mother brand name).Endorsed brands benefit from the standing of their mother brand and thus save a company some marking expense by virtue promoting all the linked brands whenever the mother brand is advertised.The third model of brand architecture is most commonly referred to as “corporate branding”.The mother brand is used and all products carry this name and all advertising speaks with the same voice. A good example of this brand architecture is the UK-based conglomerate Virgin.Virgin brands all ite business withits nameTechniquesCompanies somethings want to reduce the number of brands that they market. This process is known as “Brand rationalization” Some companies tend to create more brands ans product variations within a brand than economies of scale would indicate, Sometimes, they will create a specific service or product brand for each market that they target.In the case of product branding.this may be to gain retail shelf space(and reduce the amount of shelf space allocated to competing brands).A company may decide to rationalize their portfolio of brands from time to time to gain production and marketing efficiency, or to rationalize a brand portfolio as part of corporate restructuring.A recurring challenge for brand managers is to build a consistent brand while keeping its message fresh and relevant. An older brand identity may be misaligned to a redefined target market, a restated corporate vision statement, revisited mission statement or values of a company. Brand identities may also lose resonance with their target market throngh demographic evolution. Repositioning a brand(sometimes called rebranding),may cost some brand equity,and can confuse the Target market, but ideally,a brand can be repositioned while retaining existing brand equity fou leverage.Brand orientation is a deliberate approach to working with brands, both internally and externally. The most important driving force behind this increased in strong brands is the accelerating pace of globalization.This has resulted in an ever-tougher competitive situation on many markets. A product’s superiority is in itself no longer sufficient to guarantee its success. The fast pace of technological development and the increased speed with which imitations tnru up on market have dramatically shortened product lifecycles. The consequence is that product-related competitive advantages soon risk being transformed into competitive prerequisites. For this reason, increasing numbers of companies are looking for other, more enduring, competitive tools-such as brands. Brand Orientation refers to“the degree to which the organization values brands and its practices are oriented towards building brand capabilities”(Brdson&Evans.2004).ChallengesThere are several challenges associated with setting objectives for a category.• Brand managers somethings limit themselves to setting financial and market performance objectives.They mat not question strategic objectives if they feel this isthe responsibility of senior management• Most product leval or brand managers limit themselves to setting short-term objectives bacause their compensation packages are designed to reward shore-term behavior. Short-term objectives should be seen as milestones towards long-term objectives.• Often product leval managers are not given enough information to construct strategic objectives.• It is sometimes difficult to translate corporate leval objectives into brand-or product-level category• In a diversified c ompany, the objectives of some brands may conflict with those of other brands. Or worse. Corporate may conflict with the specific needs of your brand, This is particularly true in regard to the trade-off between stability and riskiness. Corporate objectives must be broad. enough that brands with high-risks products are not constrained by objectives set with cash cows in mind( see B,C,G,analysis), The brand manager also needs to know senior management’s harvesting strategy.• Brand managers somethings s et objectives that optimize the performance of Their unti rather than optimize overall corporate performance. This is particularly true where compensation is based primarily on unit performance. Managers tend to ignore potential synergies and inter-unit joint processes• Overall organisation alignment behind the brand to achieve Integrated Marketing is complex.• Brands are sometimes criticized within social media web sites and this must be monitored and managed.• Also because of the developmen t of such social technologies, developing a social strategy to develop or increase social currency becomes increasingly importantOnline brand managementCompanies are embracing brand reputation management as a strategic imperative and are increasingly turning to online monitoring in their efforts to prevent their public image from becoming tarnished,Online brand reputation protection can mean monitoring for the misappropriation of a brand trademark by fraudsters intent on confusing consumers for monetary gain.It can also mean monitoring for less malicious,although perhaps equally damaging, infractions, such as the unauthorized use of a brand logo or even for negative brand information(andmisinformation)from online consumers that appears in online communities and other social media platforms. The red flag can be something as benign as a blog rant about a bad hotel experience or an electronic gadget that functions below expectations.译文标题:品牌营销战略资料来源:纽约:自由出版社作者:阿克,大卫品牌管理是营销技术应用到具体产品,产品线或品牌。

品牌营销策略外文文献

品牌营销策略外文文献

品牌营销策略外文文献Brand Marketing StrategyIntroductionBrand marketing is a crucial aspect of any business strategy as it helps create awareness, build loyalty, and differentiate a company's products or services from its competitors. This paper aims to discuss various brand marketing strategies and their importance in the global market.Importance of Brand MarketingBrand marketing plays a vital role in creating a positive perception of a brand in consumers' minds. It helps build trust, credibility, and loyalty among customers, leading to repeat purchases and brand advocacy. A strong brand also allows a company to command premium prices for its products or services and gives it a competitive advantage in the market.Brand Positioning StrategyBrand positioning is a crucial step in brand marketing strategy as it determines how a brand should be perceived in the market. It involves identifying the target audience, understanding their needs and preferences, and positioning the brand in a way that resonates with them. This can be achieved through effective communication, advertising, and branding activities.Brand Differentiation StrategyBrand differentiation is an essential aspect of brand marketing, especially in highly competitive markets. It involves highlighting the unique features, benefits, or values of a brand that set it apart from its competitors. This can be done through product innovation, superior quality, excellent customer service, or a unique brand personality.Brand Extension StrategyBrand extension is a strategy where a company uses its established brand name to launch new products or enter new markets. This strategy leverages the existing brand equity to gain a competitive advantage and reduce the risk associated with introducing new products or entering new markets. However, it is important to ensure that the brand extension aligns with the brand's core values and does not dilute its equity.Digital Marketing StrategyWith the advent of the internet and social media, digital marketing has become an integral part of brand marketing strategy. It helps businesses reach a wider audience, engage with customers in real-time, and build an online brand presence. Digital marketing activities include search engine optimization (SEO), social media marketing, content marketing, influencer marketing, email marketing, and paid advertising.Customer Relationship Management StrategyBuilding strong relationships with customers is essential for long-term success and brand loyalty. Customer relationship management (CRM) strategy involves collecting and analyzing customer data to understand their preferences, needs, and behaviors. This information can then be used to personalize marketing communications, offer tailored products or services, and provide excellent customer service.ConclusionIn conclusion, brand marketing plays a crucial role in the global market as it helps create awareness, build loyalty, and differentiate a brand from its competitors. Various brand marketing strategies, such as brand positioning, differentiation, extension, digital marketing, and customer relationship management, can be used to achieve these objectives. It is essential for businesses to continuously evaluate and adapt their brand marketing strategies to stay competitive and meet evolving customer preferences.。

品牌营销战略参考文献和英文文献翻译

品牌营销战略参考文献和英文文献翻译

品牌营销战略参考文献和英文文献翻译目录外文文献翻译……………………………………………………………………….………… 1 摘要…………………………………………………………………………….……………… 1 1. 品牌战略内涵与其功能意义…………………………………………..….….….………2 2. 我国企业品牌发展概况………………………………………………….….…...…….…3 2.1 国内品牌与国外品牌相比存在着很大的差距……………………….….…………3 2.2 品牌发展缺乏整体规划 (4)2.3 产品质量低下品牌个性不足缺乏创新和发展能力.....................................4 2.4 品牌发展策略存在误区. (4)3. 企业品牌策略选择………………………………………………………….…….……..6 3.1 树立正确的品牌竞争意识着力提高品牌竞争能力………………………….….…6 3.2 搞好品牌定位培养消费者品牌偏好与品牌忠诚 (6)3.3 遵循品牌设计规律注重品牌形象……………………………………………....…7 3.4 采用多种品牌竞争手段 (7)外文翻译原文………………………………………………………………………………….9 1. Brand strategy with its connotations ofthe functional significance ……………………10 2. Enterprise Brand DevelopmentOverview ………………………………….……......…..12 2.1 Domestic brands and foreign brands……………………………………….………..…..13 2.2 Brand DevelopmentPlanning ………………………………………………..…..……..13 2.3 Overall lack of poor product quality……………………………………………....…….14 2.4 Brand Development Strategy exist. BrandMistakes …………………………………..……….14 3strategy to establish a correctchoice ………………………………………….….16 3.1 Brand awareness of competition and strive to improve thecompetitiveness ……..…....16 3.2 Brands improve brand positioning…………………………………………………..…..16 3.3 Followed branding laws……………………………………………………………..…..17 3.4 Oriented brand image using a variety of means to参考文献 1 年小brand competition (17)山. 品牌学M . 北京: 清华大学出版社,2003,5 . 2 余鑫炎.品牌战略与决策M . 卲林: 东北财经大学出版社,2001,7 . 3梅清豪. 市场本文源自六维论文网M .北京: 电子工业出版社,2001,156. 4 叶海名. 品牌创新与品牌营销M .石家庄:河北人民出版社出版社,2001 . 5 翁向东. 本土品牌战略M .杭州: 浙江人民出版社,2002,30-46 . 6 刘威. 品牌战略管理实战手册M . 广州: 广东经济出版社,2004 . 7 广州本田汽车有限兯司EB/OL. 8 李辉. 2007年度家用电器品牌分析J . 2007:3 9 宋永高. 品牌战略与管理M . 浙江大学出版社,2003,73-75. 10 巨天中. 品牌战略M .北京: 中国经济出版社,2004,231. 11 Charles W,Lamb Joseph,Hair Carl McDaniel,Marketing M 6th〃ed〃北京大学出版社,2001 .12 Hart. C.W〃L Heskett J.L &Sasser W. E. Jr. TheProfitable Art of Service Recovery〃M . Harvard Business PreviewJ . 1990 :1 48-56 . 13 Kate Bertrand,MarketersDiscover What Quality Pearly MeanM . Business Marketin61987 4:58-72 . 14 苻国群〃消费者行为学M . 武汉: 武汉大学出版枉,2000 52 . 15 菲利普-科特勒〃市场营销原理M 〃北京:清华大学出版社,2001 . 16 刘强军. 商场现代化J . 2005 2453: 23-27 . 17 美理查德.L. 霍德霍森.市场营销学M 〃上海: 上海人民出版社2004M 〃1326 品牌营销战略参考文献和英文文献翻译摘要从品牌战略的内涵与其功能意义入手探讨了品牌战略在企业营销中的作用。

品牌营销策略参考文献

品牌营销策略参考文献

品牌营销策略参考文献《品牌营销策略参考文献》品牌营销是企业推广产品和服务的重要手段,而制定有效的品牌营销策略对企业的发展至关重要。

在这方面,有很多值得参考的文献可以帮助企业制定出更加有效的品牌营销策略。

以下是一些值得参考的文献:1. Keller, Kevin Lane. "Strategic brand management: Building, measuring, and managing brand equity." Pearson Education India, 2015. 该书是品牌管理领域的经典之作,在全球范围内受到广泛认可。

它详细讲解了如何构建、衡量和管理品牌资产,是制定品牌营销策略的重要参考文献。

2. Aaker, David A. "Building strong brands." Simon and Schuster, 2010. 该书探讨了如何建立和维护强大的品牌,通过研究成功品牌案例和理论框架,为企业提供了建立品牌营销策略的重要参考。

3. Fournier, Susan, and David Glen Mick. "Rediscovering satisfaction." Journal of marketing 63, no. 4 (1999): 5-23. 该文献对品牌满意度进行了深入研究,帮助企业了解消费者对品牌的认知和情感,并提出了一些提高品牌满意度的策略,对企业制定品牌营销策略具有重要参考价值。

4. Kapferer, Jean-No ël. "The new strategic brand management: Creating and sustaining brand equity long term." Kogan Page Publishers, 2012. 该书与品牌管理的新趋势和挑战进行了深入分析,为企业制定长期品牌营销策略提供了重要的参考。

品牌营销策略外文翻译文献

品牌营销策略外文翻译文献

品牌营销策略外文翻译文献(文档含中英文对照即英文原文和中文翻译)原文:Brand Strategy ResearchKapferer,J.HEconomic globalization,how to adapt to international trends,establish,a strong brand and enhance our competitiveness,have become pressing issues facing enterprises.Based on the analysis of the development of corporate marketing brand strategy in enterprise marketing role.Enterise needs to sue a variety of means ofcompetition to increase brand awarenss, improve brand positioning, an create a good brand image.First, Japanese brands across the board defeat.November 22,2006 morning, NEC announced that it would withdraw from 2G and 2.5mobile phone market ,which means that, following Sharp, Panasonic, Toshiba, Mitsubishi, Sanyo, a Japanese mobile phone manufacturers later withdraw from the Chinese market, Japanese mobile phone has almost all except Kyocera 2G mobile phone market in China out of contention.If we sum up the Chinese household appliance market, today any different from ten years ago,I think the biggest difference is that Japanese companies in China, Japanese home appliance market downturn, the following main reasons: First, rigid enterprise system, decision-making difficult, the reaction was slow, incompatible with the reality of the Chinese market ,it is difficult to adapt to the rapidly changing Chinese market;2 is weak in marketing ,product planning capacity is not strong ,it is difficult to judge according to their marker lacunch to meet consumer demand and forecast products, follow the trend has been in a passive situation, can not satisfy market demand; Third, failure to grasp the industry best time to transition is the Japanese home appliance companies lose an important reason for market dominance.Japanese companies come to the edge in the Chinese market is causing companies tothink deeply about our nation ? To make the internanational route and whether the enterprise of“Japanese Company”to the lessons learned behind?Second, the brand strategy implementation in China the Current Situation Many old famous“flash in the pen”Chinese and foreign enterprises in the Chinese market the brand war;just grow up to be a great impact on national brands. The last century, a little-know 80’s brand ,not being registered by trademark, is to be acquired, squeeze, even if the residue is hard going down really developed very limited.Here atypical case, the last century 80s to early 90s,he worked in air conditioning sector hit wonders of the Warburg in 1998,was acquired Kelon,the subsequent deline in brand image is repeated.Brand strategy has been an increasing emphasis on domestic enterprises caused the government to support.Since the 80s of last century reform and opening up,China’s socialist econonomic construction has made remarkable achievements. From a planned economy to market economy era Chiness companies, brand management has grown out of nothing.Information,local governments at all levels of emphasis on brand-name,organization promoting the efforts,policies measures have greatly ehangced Qinghai, Shenzhen, Wuhan, Ningbo, Shenyang and other cities on the Chinese famous erterprises incentives to 100 million,on Dali an 3 million Yuan ,on brand-name companies have been cities for the 100000yuan reward-200000yuan.Japanese 8th 2009 year to Japanese 11th,the 40th International Consumer Electronics Show(CES) in Las Vegas Ventian hotel opening.National enterprises in the CES,we achieve superior results.It is understood that this year there are 4000 people registered to participate in China CES,including manufacturers,media and spectators,in the exhibition hall,there are 327 exhibitors.Haier is the world’s most authoritative consumer electronics industry media “TWICE”named for the Chinese consumer electr onics brand.3.The status of foreign brands in most sectors is still difficult to shake However,we should also see the face of numerous products on the market,allows consumers blurted out genuinely few domestic brands.With the opening up further,to a number of big companies have to squeeze into the Chinese market,Chinese market,a time filled with“sony”,“Coca-Cola”,“rejoice”,“Benz”and various other internantional brands,many of these names foreign brands violently hitting the national brand in China.Although the appliance industry ,led by haier brand,“Konka”,“Changhong”,“TCL”and other domestic brands have developed well,but with the “Sony”,“Panasonic”“Samsung”and other brands,they are still there competitive disadvangtage;in the IT industry,“Lenovo”,“Founder”,“Great Wall”and other countries compared to ,brand awareness is still insufficient;in Consumer Goodsmarket,“P&G”,“Oliver”,“Henkel”,and other international companies have formed the three pillars.Third,the brand strategy implementation in China Problems and Errors. Currently,Chinese brands have a huge international marker opportunity and space for international brands has been inevitable,but there are also brand building is not unsatisfactory.Our Enterprise Brand Building Problems:Factors from the point of micro-enterprises themselves:there is a lace of technology development,brand competitiveness is not strong;brand personality,lack of innovation and development capacity;small-scale production and management,brand development lack of overall planning;ability of weak erports and internantional operations,Brand awareness is not strong;brand positioning is not clear,there is a large range of factors such as blindness.Speaking from the macro social factors:social mechanisms need to be improved,policies and regulations support the neeed to further strengthen the country’s industrial policy,export-oriented policies for different sectors play different role in the country’s industrial policy,export-oriented policies for different sectors play different role in the promotion and limitation,the financial environment for business investment capacity and market expansion ability and the important influence.The establishment of market system in China has for many years,despite a significant improvement but still not perfect,ther still has not really adapt to the market economy,consumer psychology has not yet fully mature.2.The current situation of global economic integration, the error of the brand strategy implementation(1)Ignore the brand investment,profit-orientedBackground of economic globalization, international competition is increasingly reflected in the brand’s competition, the overwhelming majority of the modern world famous multinational companies with particular emphasis on the use of brand strategy, brand such a full range of output through the form of multinational corporations gradually occupationof the internantional market. it is no exaggeration to say that now,the brand has achieved global strategic objectives of transnational corporationssharp weapon,is an important means to achieve capital expansion.Rome was not built in a day cold .Brand never be in the short term invented to be a long process of accumulation. Many enterprises do not clearly recognize this point,attempt to create a brand in a short time,but ignored the long-term planning and strategy.(2)Brand strategy is a systematicThe implementation of brand strategy is a systematic,enterprise strategy and the overall development of an important component of competitive strategy.The implementation of brand strategy is to rely on their overall quality and overall image enhancement,the need for scientific management idea and superb operational skills,but quit a few brand planner in this regard was particularly poor performance and immediate impact brand development ,practical work in the emergence of many such errors:If that job is to create a brand to take a good brand is drawing a satisfactory visual signs only;Advertising is the only way to cuoltivate well-known brands,in addition to adbertising in the media ,big,the other no attention;scale enterprise product once formed,well-known brands on the naturally established;well-known brand is equivalert to high price,to be unrealistically improve the product price.Some companies even to furthrer in the brand Wrong Operation not hesitate to give up their own brand business,with foreign companies,brands,or to sell its own brand low-cost transfer,such as our persent more than 20 million“three capital”enterprises,there 90% of the joint venture using the foreign brands;clean silver toothpaste fctory in Ghuangzhou to 2 million yuan cheap to transfer to joint ventures and other brands,is one such outstanding erample of the terrible consequences of today has become increasingly apparent-lost domestic enterprises own brand,product and intellectual property rights,national industrial competitiveness lie!(3)Product is the enterprise competitive advantage in the market can be quickly imitated by competitors,beyond,the brand is insurmountable,real and lasting competitive advantage comes from innovation,in order to “change”shouldbe “status quo”Brand is the concentrated expression of the core competitiveness.The market isconstrantly changing face of any brand at any time to be out of danger .Too much emphasis on the existing achievements,do not attach importance to innovation,leading to a lot of brand-name“dismount”the major reason.Coca-Cola’s former chiefmarketing officer Sergio Zyman,“the brand is only the company logo products and services are different from competitors,is the most effective weapon to open up the market,excellent brand can make your product stand out.”Products physical properties,quantity,price,quality,service is very easy to make your product stand out.” Products physical properties, quantitiy, price, quality,service is very easy to imitate competitors, Er brands, along with the product itself,also includes an attatched product to cultural background, emotional, consumer cognition invisible things,so that enterprises Yong Yuan Li in the competition undefeated.Consumer awareness deciding the fate of the brand has a direct impact on consumer awareness.Brand is the difference deciding the fateof the brand has a direct impact on consumer awareness.Brand is the difference between the market enterprise important symbols is the benchmark for consumer spending to brand as the core has become a cor porate restructuring and reallocation of resources an important mechanism.In addition,enterprises should learn from successful exiperiences abroad to enhance their design and development capability.Enterprises should dare to challenge the new technology revolution to create their own brand, and increase market competitiveness; We must work hard in the value of differentiation has been directly determined to achieve the final product sales,personal services are indispensable!2.To strengthen marketing,improve brand awareness,brand strategy will be organically integrated in their overall strategy to promote the overall development strategy.The implementation of brand marketing is an important part of the strategy.By choosing the right marketing approach can be effectively used to brand a household name brand,expand market share.Brand strategy is not an isolate task,but the overall development strategy and business are closely related.A successful brand names more than just a brand its own thing,related to business management of all major strategicdecision,these major strategic decision,these major strategic decisions were consciously carried out around to expand.翻译:企业品牌战略研究卡普费雷尔,J.H在经济全球化的今天,如何适应国际化潮流,建立强势品牌,提高竞争能力,已经成为国内企业面临的迫切问题。

奢侈品品牌企业国际化营销外文文献翻译译文3000多字

奢侈品品牌企业国际化营销外文文献翻译译文3000多字

奢侈品品牌企业国际化营销外文文献翻译译文3000多字XXX luxury firms in China。

with a focus on the role of design and marketing capabilities。

Before delving into the specifics。

the author provides a brief overview of XXX.2.Luxury market in China: current state and future prospectsThe luxury market in China has XXX。

XXX and services in the future。

The author highlights the importance of understanding the unique characteristics of the Chinese market and XXX.3.XXXXXX in China。

The author argues that firms with strong design XXX.4.XXXXXX in China。

The author emphasizes the XXX Chinese consumers and their preferences。

as well as building strong XXX.5.Case XXXXXX the Chinese market through effective design and XXX.6.n: the XXXIn n。

the author emphasizes the critical role of design and XXX in the Chinese market。

XXX.Emerging markets are known for their high level of entrepreneurship。

品牌营销战略参考文献和英文文献翻译

品牌营销战略参考文献和英文文献翻译

品牌营销战略参考文献和英文文献翻译目录外文文献翻译..............................................................................................1 摘要..........................................................................................................1 1. 品牌战略内涵与其功能意义.......................................................................2 2. 我国企业品牌发展概况..............................................................................3 2.1 国内品牌与国外品牌相比存在着很大的差距............................................3 2.2 品牌发展缺乏整体规划. (4)2.3 产品质量低下品牌个性不足缺乏创新和发展能力.....................................4 2.4 品牌发展策略存在误区. (4)3. 企业品牌策略选择..................................................................................6 3.1 树立正确的品牌竞争意识着力提高品牌竞争能力......................................6 3.2 搞好品牌定位培养消费者品牌偏好与品牌忠诚.. (6)3.3 遵循品牌设计规律注重品牌形象..........................................................7 3.4 采用多种品牌竞争手段 (7)外文翻译原文………………………………………………………………………………….9 1. Brand strategy with its connotations of the functional significance ……………………10 2. Enterprise Brand DevelopmentOverview ………………………………….……......…..12 2.1 Domestic brands and foreign brands……………………………………….………..…..13 2.2 Brand DevelopmentPlanning ………………………………………………..…..……..13 2.3 Overall lack of poor product quality……………………………………………....…….14 2.4 Brand Development Strategy existMistakes …………………………………..……….14 3. Brand strategy to establish a correctchoice ………………………………………….….16 3.1 Brand awareness of competition and strive to improve the competitiveness ……..…....16 3.2 Brands improve brand positioning…………………………………………………..…..16 3.3 Followed branding laws……………………………………………………………..…..17 3.4 Oriented brand image using a variety of means to brand competition ……………..…..17 参考文献1 年小山. 品牌学M . 北京: 清华大学出版社,2003,5 . 2 余鑫炎. 品牌战略与决策M . 卲林: 东北财经大学出版社,2001,7 . 3 梅清豪. 市场本文源自六维论文网M .北京: 电子工业出版社,2001,156. 4 叶海名. 品牌创新与品牌营销M .石家庄: 河北人民出版社出版社,2001 . 5 翁向东. 本土品牌战略M . 杭州: 浙江人民出版社,2002,30-46 . 6 刘威. 品牌战略管理实战手册M . 广州: 广东经济出版社,2004 . 7 广州本田汽车有限兯司EB/OL. 8 李辉. 2007年度家用电器品牌分析J . 2007:3 9 宋永高. 品牌战略与管理M . 浙江大学出版社,2003,73-75. 10 巨天中. 品牌战略M .北京: 中国经济出版社,2004,231. 11 Charles W,Lamb Joseph,Hair Carl McDaniel,Marketing M 6th〃ed〃北京大学出版社,2001 .12 Hart. C.W〃L Heskett J.L &Sasser W. E. Jr. The Profitable Art of Service Recovery〃M . Harvard Business PreviewJ . 1990 :1 48-56 . 13 Kate Bertrand,Marketers Discover What Quality Pearly MeanM . Business Marketin6 1987 4:58-72 . 14 苻国群〃消费者行为学M . 武汉: 武汉大学出版枉,2000 52 . 15 菲利普-科特勒〃市场营销原理M 〃北京:清华大学出版社,2001 . 16 刘强军. 商场现代化J . 2005 2453: 23-27 . 17 美理查德.L. 霍德霍森.市场营销学M 〃上海: 上海人民出版社2004M 〃1326 品牌营销战略参考文献和英文文献翻译摘要从品牌战略的内涵与其功能意义入手探讨了品牌战略在企业营销中的作用。

营销策略英文参考文献

营销策略英文参考文献

营销策略英文参考文献以下是一些关于营销策略的英文参考文献:1. Kotler, P., & Armstrong, G. (2016). Principles of Marketing. Pearson Education.这本书是市场营销领域的经典教材,对于营销策略有较为全面的介绍。

2. Porter, M. E. (2008). Competitive strategy. Simon and Schuster.这本书是经典的竞争战略著作,提供了许多关于企业如何制定和实施营销策略的思考。

3. Ries, A., & Trout, J. (2001). Positioning: The battle for your mind. McGraw-Hill Education.这本书介绍了定位战略的重要性,并提供了一些实用的方法和案例来指导企业实施营销策略。

4. Aaker, D. A. (1996). Building strong brands. Simon and Schuster.这本书重点介绍了品牌营销策略,并提供了许多有关如何打造和管理品牌的实践方法。

5. Duncan, T., & Moriarty, S. (1998). A communication-based marketing model for managing relationships. Journal of Marketing, 62(2), 1-13.这篇文章提出了一种基于沟通的营销模型,强调了营销策略在建立和管理关系方面的重要性。

这些参考文献涵盖了营销策略的不同方面,从市场定位到品牌建设,以及关系营销等。

阅读这些文献可以帮助你深入了解营销策略的理论和实践。

营销策略业务英文文献及翻译

营销策略业务英文文献及翻译

营销策略业务英文文献及翻译1 IntroductionMarketing continues to be a mystery to those who create it and to those who sponsor it. Often, the ad t hat generates record-breaking volume for a retail store one month is repeated the following month and b ombs. A campaign designed by the best Madison Avenue ad agency may elicit mediocre response. The s ame item sells like hotcakes after a 30-word classified ad, with abominable grammar, appears on page 35 of an all-advertising shopper tossed on the front stoops of homes during a rainstorm! The mystery elude s solution but demands attention. The success of an enterprise and development of enterprises depends to a large extent on whether or not they have advanced, meet the needs of the enterprise marketing strateg y. For Marketing is the definition, The well-known American scholar Philips marketing of the core marke ting concept of the following description : "Marketing is individuals or groups to create, provide and exc hange with other valuable products, to satisfy their own needs and desires of a social activities and mana gement process. " In the core concept contains a number of elements: needs, desires and needs; Products or provide; Value and satisfaction; exchange and transactions; and networking; market; Marketing and sa les were a series of concept.This article is devoted to the idea that your marketing results can be improved through a better Understa nding of your customers. This approach usually is referred to as the marketing concept.Putting the customer first is probably the most popular phrase used by firms ranging from giant conglom erates to the corner barber shop, but the slogan zing is often just lip service. The business continues to operate under the classic approach -- "Come buy this great product,if you dedicate your activities e xclusively to solving your customer's problems. The quality of services, and enterprises to culti vate customers satisfaction and loyalty, and can create enterprise value.Any marketing program has a better chance of being productive if it is timed, designed and w ritten to solve a problem for potential customers and is carried out in a way that the customer understands and trusts. The pages that follow will present the marketing concept of putting th e customer first. Marketing is a very complex subject; it deals with all the steps between deter mining customer needs and supplying them at a profit. In addition to some introductory materi al on marketing, this publication includes practical material on the marketing approaches to bu dgeting, layout design, and headline writing, copywriting and media analysis. So that a clear u nderstanding of enterprise marketing strategy to improve the operations of enterprises.2 The marketing conceptMarket positioning is identifying the target market, enterprises will adopt what marketing m ethods, which provide products and services the target market and competitors to show distincti on, thereby establishing corporate image and obtain favorable competitive position. Market posit ioning is a process of enterprise differentiation process, how to find the differences, identify di fferences and show differences. Today too many similar products, consumers how to choose? Consumers buy what is the justification? On the effective positioning for a solution. Positionin g is the first to propose in the advertising industry, advertising emphasized in the eyes of the public who left the location, And people often prefer preconceptions; If enterprises can target your customers mind to establish a definite position, to the consumer a reason to buy, enterpri ses can often compete in an advantageous position.Marketing is an economy built on science, behavioral science and modern management theory on the basis of applied sciences. It enterprise marketing activities and to study law, customers.− Determine what you are now doing to satisfy those wants and needs.− Prepare a marketing plan that allows you to reach out to new customers or to sell more to your present customers.− Test the results to see if your new strategies are yielding the desir ed results.Market research must be used in each of these six steps to help define your business for your customer's interests, not your own. It is the process of learning what customers want or need and determining how to satisfy those wants or needs. It is also used to confirm whether the customer reacted to a marketing program as expected. The benefits of market research include− Learning who your customers are and what they want.− Learning how to reach your customers and how frequently you should try to communicate with them.− Learning which advertising appeals are most effective and which ones get no response.− Learning the relative success of is that, properly done, market research is quite expensive, takes time and requires professional expertise. Acquiring all the necessary data to reduce the risk to your venture may cost so much and take so long that you may go out of business. The answer is to find a quick and inexpensive way of getting enough data to help you make the right decision most of the time. Some obvious pitfalls are− Using a sample that does not represent the total market.− Asking the wrong questions.− Not listening to the responses.− Building in biases or predispositions that distort the reliability of information.− Letting arrogance or hostility cut off communi cation at some point in the marketing process.If you have a limited budget, develop the skills to hear what your customers and potential customers are telling you. Some techniques worthy of consideration are− Advisory board -- Occasionally convene a group of local people, whose opinions you respect, to act as a sounding board for new ideas. Choose your group with extreme care; one or two negative thinkerscan distort the thought process of the entire group.− User group -- Gather customers together to discuss new ideas. Their opinions can help you keep your business on track. Pick a neutral setting where the people will talk. Be sure to reward the participants and share the credit for good ideas.− Informal survey -- If you seek feedback from customers by simply asking how was everything? You can be seriously misled. Most people, even those with legitimate complaints, are reluctant to speak out because they are afraid of appearing foolish.对于企业的创造者和提案者而言营销策略是一个谜。

营销策略外国参考文献有哪些

营销策略外国参考文献有哪些

营销策略外国参考文献有哪些1. Eitan, G. (2015). The impact of social media marketing on consumer behavior: An empirical study. Journal of Marketing Communication, 21(3), 219-234.In this study, Eitan examines the impact of social media marketing on consumer behavior. The research is based on an empirical study, which involves surveying consumers about their perceptions and behaviors related to social media marketing. The findings reveal that social media marketing has a significant influence on consumer behavior, with consumers being more likely to engage with brands and make purchases as a result of exposure to marketing messages on social media platforms.2. Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Upper Saddle River, NJ: Pearson.This book, written by Philip Kotler and Kevin Lane Keller, provides a comprehensive overview of marketing management. It covers various aspects of marketing strategy, including understanding customer needs, designing marketing programs, and managing the marketing mix. The book incorporates both theoretical concepts and practical examples, making it a valuable resource for marketers looking to develop effective marketing strategies.3. Gupta, S., & Lambkin, M. (2018). Customer-based brand equity in the digital age: A systematic review of the literature and research agenda. Journal of Marketing Management, 34(5-6), 438-464.Gupta and Lambkin review the concept of customer-based brand equity in the context of the digital age. Through a systematic review of existing literature, they identify key dimensions of brand equity that are important in the digital era, such as brand awareness, brand loyalty, and brand associations. The study also proposes a research agenda for future studies in this area, providing valuable insights for marketers aiming to build and manage strong brands in the digital landscape.4. Auh, S., & Johnson, M. D. (2005). Compatibility effects in evaluations of satisfaction and loyalty. Journal of Economic Psychology, 26(1), 35-57.Auh and Johnson explore the concept of compatibility effects in the context of customer satisfaction and loyalty. The study investigates how the compatibility between a customer's expectations and actual experiences influence their satisfaction and subsequent loyalty to a brand. The findings suggest that a higher level of compatibility leads to greater satisfaction and loyalty. This research has important implications for marketers seeking to enhance customer satisfaction and loyalty through aligning their offerings with customer expectations.5. Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Strategy, implementation and practice (7th ed.). Harlow, England: Pearson.In this book, Chaffey and Ellis-Chadwick provide a comprehensive guide to digital marketing strategy, implementation, and practice.The book covers various digital marketing channels, such as search engine marketing, social media marketing, email marketing, and mobile marketing. It also explores key concepts, such as online consumer behavior, digital marketing planning, and measuring digital marketing effectiveness. With practical examples and case studies, this book offers valuable insights for marketers aiming to develop and execute effective digital marketing strategies.。

关于营销策略的外文文献

关于营销策略的外文文献

关于营销策略的外文文献Marketing StrategyA marketing strategy is a plan of action designed to promote and sell a product or service. It involves identifying the target market, understanding customer needs and wants, and developing a unique value proposition that sets the product or service apart from competitors.One key aspect of a marketing strategy is market segmentation. This involves dividing the target market into distinct groups based on demographic, geographic, psychographic, and behavioral characteristics. By understanding the different needs and preferences of these segments, a company can tailor its marketing efforts to effectively reach and appeal to each group.Another important element of a marketing strategy is positioning. This refers to how a company wants its product or service to be perceived in the minds of consumers relative to competitors. By differentiating the product or service through unique features, benefits, or pricing, a company can create a favorable position in the market and attract target customers.The marketing mix is another component of a marketing strategy. This refers to the combination of product, price, place, and promotion that a company uses to market its product or service. The product refers to the actual offering, including its features, design, quality, and branding. The price relates to the pricing strategy and how much customers are willing to pay for the product. The place refers to the distribution channels used todeliver the product to customers, while promotion encompasses the various marketing communications tools used to create awareness and generate sales.A successful marketing strategy also involves setting clear objectives and metrics to measure the effectiveness of marketing efforts. This may include goals such as increasing market share, expanding into new markets, or improving customer satisfaction. By regularly evaluating and adjusting the marketing strategy based on these metrics, a company can ensure that its marketing efforts are aligned with its overall business objectives.In today's digital age, technology plays a crucial role in shaping marketing strategies. Companies can leverage social media, search engine optimization, and data analytics to better understand customer behavior and preferences. Additionally, personalized marketing strategies can be developed based on the data collected from customer interactions, allowing companies to deliver targeted messages and offers to individual customers.In conclusion, a marketing strategy is a comprehensive plan that encompasses market segmentation, positioning, the marketing mix, and the measurement of outcomes. By carefully crafting and executing a marketing strategy, companies can effectively reach and engage their target market, differentiate themselves from competitors, and ultimately achieve their business objectives.。

企业品牌战略研究外文文献及中文翻译

企业品牌战略研究外文文献及中文翻译

附件1:外文译文企业品牌战略研究在经济全球化的今天,如何适应国际化潮流,建立强势品牌,提高竞争能力,已经成为国内企业面临的迫切问题。

本文在分析我国企业营销品牌战略发展状况的基础上,从品牌战略的内涵与其功能意义入手,探讨了品牌战略在企业营销中的作用.企业需要综合运用多种竞争手段提高品意,搞好品牌定位,塑造良好品牌形象。

一、日系品牌全线崩溃2006年11月22日上午,NEC宣布将推出2G及2.5G手机市场,这意味着继夏普、松下、东芝、三菱、三洋之后又一家日本手机厂商退出中国市场,日系手机除京瓷外几乎全部退出中国2G手机市场的争夺。

如果我们总结今天的中国家电市场与十年前有什么不同的话,我想,最大的不同就是,日系企业在中国的繁荣已经渐行渐远。

对于日系手机败退,乃至日系家电走到中国市场的低谷,主要原因有以下几点:一是企业制度呆板,决策困难,反应速度慢,与另市场现实格格不入,难以适应快速变化的中国市场;二是市场营销能力弱,产品规划能力不强,很难根椐自己对市场的判断与预测推出迎合消费需求的产品,一直处于跟风的被动局面,无法满足中国市场的需要;三是未能把握住产业转型最佳时机,是日系家电企业失去市场主导地位的重要原因。

日系企业在中国市场上走到边缘是否引起我们民族企业的深思?欲走国际化路线的企业又是否从“日系企业”的背后吸取教训?二、我国企业实施品牌战略的现状分析处第一,众多昔日名牌“昙花一现”。

中外企业在市场上的品牌大战,使刚刚成长起来的民族品牌受到极大的冲击。

上世纪80年代稍有知名度的品牌,不是被抢注商标,就是被收购、挤垮,即使残留下来的也是惨淡经营,真正发展起来的极为有限。

这里典型的案例,上世纪80年代至90年代初期,曾在空调界创下奇迹的华宝空调,在1998年被科龙收购,其后的品牌形象就一再下滑。

第二,品牌战略已日渐引起国内企业重视,政府的扶持。

自上世纪80年代改革以来,我国社会主义经济建设取得了令人瞩目的成就,从计划经济时代走向市场经济时代的中国企业,品牌经营无从无到有。

绿色品牌营销策略外文翻译文献

绿色品牌营销策略外文翻译文献

文献信息:文献标题:Brand strategies in the era of sustainability(在可持续发展时代的品牌策略)国外作者:Aleksandar Grubor,Olja Milovanov文献出处:《Interdisciplinary Description of Complex Systems》,2017, 15(1):78-88.字数统计:英文2474单词,14231字符;中文4538汉字外文文献:Brand strategies in the era of sustainability Abstract Today, brands are powerful instruments of change. They are tightly connected with consumers all over the world and profoundly incorporated into their everyday life and choices they made. Consumers indicate with brands they love and strongly advocate the ideas that are embedded in their philosophy and image. Consequently, companies that own successful brands, which are followed by large group of loyal consumers, have the power to generate modification and even complete shift in consumers’ lifestyle, value system, attitudes and behavior. Accordingly, environmentally friendly brands are inevitable element of sustainable marketing strategy and sustainability concept, given that its implementation requires changes that will trigger mass rather than individuals. However, regardless of positive opinion about socially responsible practice on the market, attitude – behavior gap is widely present among consumers, making segment of green consumers just a market niche. Thus, the most challenging task for marketing and brand managers is to find interest for consumers in a sustainable way of life and to make it easy accessible and attractive for them. This article aims to highlight the leading role of sustainability in branding theory and practice and to point out strategies for successful implementation of green values into the brand management, with an accent on brand equity construct, relying on the results of research and analysis in the given field.Key words: brand management, green branding, sustainability, sustainable development, sustainable marketingINTRODUCTIONEven though sustainability topics have been preoccupying attention of policy makers for few decades, in 21st century it has become mainstream issue. Side effects of the climate change are visible more than ever, and therefore the completely new dimension of the practical implementation of sustainable development into regular business practice is requested. In the near future, traditional sourcing and selling will be marginalized, and thus, being on sustainable pathway will be the main qualification for staying in business.Sustainable strategy demands holistic transformation of business model and synergetic approach; in other words, engagement of multiple stakeholders around a common goal, with the accent on consumer, as the one who makes the final decision whether specific business model will or will not be accepted. Given that marketing discipline has consumers in the center of its philosophy and marketplace as the main playground; and that it has often been accused for creation of uncontrolled consumption of planet resources, marketing managers’ responsibility in this sense is the greatest. Accordingly, with the evolution of marketing, especially the green marketing, each aspect of marketing mix has been improved. Green marketing encompasses all marketing activities with the aim to stimulate and sustain environmentally-friendly attitudes and behavior of consumers.Branding area, through which companies achieve the highest level of interaction with consumers and as a central element of a supplier’s proposition, has arisen as the most influential part of sustainable marketing strategy. Loyal consumers are the driving force of brands as an asset, so they can also be a trigger for enlarging a group of environmentally conscious consumers, who are willing to adopt and advocate philosophy of the favorite brands. In words of Gordon, “once a majority embraces an idea it becomes an unstoppable force”, which is the ultimate goal pursued by green movement. In the essence of this idea is what Schultz and Block call “sustainablebrand growth” or the rise in brand value “created by existing loyal customers who encourage other customers to become users and eventually loyal to the brand”. Evidently, adoption of sustainable attitudes and behaviors through sustainable brands usage have the power to initiate deeper changes in peoples’ lives, and ensure the balance between multiple interests of three usually opposed sides -consumers, companies and society.In academic literature, investigation in field of green branding and sustainable strategy effects on brand equity is modest. Accordingly, the goal of this article is to provide an insight into sustainable branding, highlight its importance and role in strengthening brand equity, and analyze strategies for implementation of sustainable principles into the brand concept. The article is structured in accordance with the stated objectives. The main method used for addressing the goal is detailed examination of the results of research and analysis conducted by various researches in the given field in last few years.SUSTAINABILITY AND BRANDINGAccording to Gabriela Alvarez from Latitude Switzerland, “sustainability is not a one-for-all model. It is about collaborating, learning, creating, implementing, assessing and constantly evolving.”. Addressing sustainability as a “real marketing topic” demands entering into the substance of and considering a few facts. At first, this means considering sustainability as a process that is integrated in all companies’ processes, with the aim of successful holistic adoption of sustainable principles. Besides, “sustainability calls for new guidelines”, which means working together is a new mantra that puts stakeholders in position to develop common language, trust and shared vision with all partners. Managing sustainability requires a new sort of knowledge, capable of providing transparent business activities and processes with clear communication and without incorrect claims, which could be slippery area. Finally, taking sustainable projects should be a result of observing and listening market trends, nature and society needs rather than action forced by environment and society current issues, and all those actions and investments should be measured,testified, analysed, improved and justified through the change of consumer perception, society welfare, company’s reputation etc.Brand is a unique blend of functional and emotional characteristic perceived by consumers as an additional value, unique experience and fulfilled promise. It has a symbolic value different from everything that is available in reality, and ability to represent interests that go beyond the brand itself. For the company, it is the core strategic resource and most powerful invaluable asset .In recent years consumer interest in environment-friendly alternatives has risen dramatically, and so their expectations of brands. Even though the attitude-behavior gap, described as the inconsistency between consumers attitudes and actual buying behavior, is identified in many studies, sustainable attributes are becoming increasingly important in a brand valuation. Linking brand performance and image with sustainability concerns is becoming leading way for differentiation. Thus, brand management emerges as a focal and even more dynamic business process with sustainability in the center of its philosophy, and main initiator of traditional brand management theory and practice shift.Terms “sustainable” and “green” are usually used as synonyms in literature. In this sense, green brands attributes are “ecological” - minimizing the negative impact on natural environment, “equitable” – prevent the marketing promotion of unsustainable social practices, and “economic” – encouraging long-term economic development through brand.Brands defer from each other by the degree of integrated green issues. Therefore, there are three categories of “greenness”: 1) green as core value, 2) green integrated in core values, and 3) green values as the guarantee. The other classification, by Landor Associates, Newsweek, and Penn Schoen Berland, indicated four groups of green brands in :1.) Unsung Heroes – brands that conduct strong green practice, but with insignificant public awareness,2.) Free Passers – brands that conduct limited green practice, but with distant brand echo that drives green reputation,3.) Losers – brands that conduct limited green practice, with public recognition of the limitations,4.) Winners – brands that conduct strong green practice that is recognized in public.THE ROLE OF SUSTAINABILITY IN STRENGTHENING BRAND EQUITY Consumer green perceptions and preferences, companies’ sustainable practices and brand equity are strongly interrelated. Sustainability can bring deeper meaning to a brand image and consequently stronger emotional bonds and differentiation. Satisfied consumers are more favorable to those products and companies that fulfill their expectations, needs and desires. Moreover, sustainability enhance public recognition, competitive advantage and provide future financial health by reducing various possible risks. Given that “green corporate perception, eco-label, and green product value” significantly influence purchase decision, and that there are consumers who are willing to pay higher price for green brands, green branding is an important driver of brand equity.There are many studies referring to the link between sustainability and brand equity. For instance, the TANDBERG and Ipsos MORI survey confirmed the interdependence among corporate environmental responsibility, brand equity and competitive advantage, explaining that more than 50 % (1 billion) of consumers from their global survey claimed they would prefer to buy product from environmentally responsible company, while almost 80 % (700 million) of workers from the same survey stressed importance of working for environmentally ethical company. Similarly, Gidwani examined more than 1000 companies in 54 countries and showed that there is a strong correlation between brand strength and sustainable practice of a company, putting an accent on employees’ treatment and environmental policies, as the leading drivers of the correlation.As a result, many companies have appointed sustainability on their business agendas, with the twofold aim – making contribution to society and gaining financial profits and advantage over competition. However, the link between what companiesreally do in terms of sustainability and how consumers see it is often blurred and unclear. Interbrand’s annual Best Global Green Brands report indicated two types of gaps between corporation’s environmental practices and consumers’ perceptions – positive and negative – where the first one refers to higher sustainable performance than the perception of consumers of those practice really is, and vice versa (in the case of negative gap). The main reason for this inconsistency is consumer confusion compounded by “greenwashing” – the practice of misuse and forgery of the concept of sustainability, the green movement and manipulation in the field of ecology– that rises question of trust and confidence in the company and their products, and usually results with loss of will and enthusiasm of consumers to engage in eco-friendly behavior and waiting for someone else to fix the problem. In this respect, creating appropriate green brand strategies is required in order to reduce the gap and accelerate for large-scale adoption of sustainable behavior of all members of the community. Nonetheless, greening its strategy, companies and brands avoid the risk of obtaining disapproved outlook and unfavorable attitudes in consumers’ eyes.ESSENTIALS OF SUCCESSFUL SUSTAINABLE BRANDING STRATEGY In branding context, proper implementation of sustainability concept into society requires strong brands and comprehensive strategy. Best positioned and trustful brands are most inspirational, most influencing and with the ability to induce mass resonance and action. On the other hand, appropriate strategy maximizes brands’ impact, in best way fit “greenness” in consumers’ lifestyle and trigger not just green audience but has much wider extent. Likewise, it brings additional value to an individual and unequivocally inform consumers about all benefits of green brands purchase.Suitable sustainable branding strategy includes changes in various marketing strategy areas, such as product production, design, packaging and positioning, communication with target market, etc. Environmentally friendly materials, reduction of paper usage and carbon emissions, creating public awareness and actions toward waste reduction and educating people about sustainable products benefits all togetherincrease company strategy visibility and the chances for buying environmentally-friendly brands.Moreover, marketing strategy must be allied with overall business strategy. Environmental culture should permeate all organization sectors, which understand, collaborate and recognize importance of brand green orientation. This points out the significance of observing internal structures and all employees as the starting point in terms of education, support and proper implementation of sustainability concept. The best way for making brand ambassadors is creation of strong ties between a brand and both employees and consumers. However, the most challenging area in green branding is dealing with the gap between company’s performance and consumer perception. Thus, company’s performance should be demonstrated through clear explanation how organization source, produce, and distribute products and services in sustainable-responsible manner, while consumer perception should be built among key consumers through credible and permanent communication of crucial benefits of sustainable practices.Green branding is more than eco-labeling. Convincing and sound communication is essential for the process – familiarity with company’s vision and tangible action plan for making a change is the basis for motivation of consumers and reaching their minds and hearts. Emotional connection created through green positioning provide three different types of values for consumers: 1) “a feeling of well-being” – finding personal satisfaction in contribution to the “common good”; 2) “auto-expression benefits” – finding personal satisfaction in socially visible consumption and acquisition of environmentally conscious image; and 3) “nature-related benefits” – love toward nature as the main trigger for satisfaction.There are various criteria for establishing successful sustainable brand strategy, like uniqueness, innovativeness, co-creation of sustainable value, and accurate and clever communication. However, common thread that links all successful brands, regardless of whether they are green or conventional, is understanding “what matters to people in their lives, how and in what direction culture is changing, how to lead rather than follow and how to ‘walk the talk’ of brand integrity”, and those aremainstream rules for each successful brand strategy. In the era of environmental concern and sustainability on the top of business and society agendas, it is both an obligation and an opportunity for companies to enhance their brands’ performance and enlarge brand equity.CONCLUSIONThis article examines how branding theory and practice evolve in modern business environment where sustainability has been set as a major global issue. In this sense, strong brands have been seen as a powerful driver of changes towards sustainable behaviour patterns of both companies and consumers. However, fitting internal cultures and brand image is the main challenge organisations face in identifying the most effective strategies. Thus, maximizing brands’ impact requires comprehensive green branding strategy that calls for multiple modifications in marketing policy and organisational culture.Previous studies in the field of sustainable branding were the bases for the examination conducted in this article. Dealing with the attitude – behaviour gap, marketing communication and education with the aim of fitting greenness into consumer lifestyle, finding value in consumption and building trust between brand/company and consumers are some of the leading topics that should be addressed in order to create public awareness and green behaviour patterns.However, scientific investigation of the sustainable branding practice is at very beginning. There is still not enough companies that actually implemented the sustainability concept into their business models and this is both the main limitation of the study and great opportunity for the future research. Understanding consumers, making business processes and brands green and inspiring broad audience to adopt sustainable behavior will be one of the main requests in the future and major antecedent of prosperous business.中文译文:在可持续发展时代的品牌策略摘要现如今,品牌是变革的有力工具。

品牌营销战略参考文献和英文文献翻译

品牌营销战略参考文献和英文文献翻译

摘要从品牌战略的内涵与其功能意义入手,探讨了品牌.钱略在企业营销中的作用。

在分析我国企业营销品牌战略发展状况的基础上,认为,提高品牌意识,搞好.兄牌定位,塑造良好品牌形象,综合运用多种竞争手段,是企业品牌营销的必然选择。

关键词:品牌战略;企业;品牌策略;品牌定位1。

品牌战略内涵与其功能意义所一谓品牌战略是指企业通过创立市场良好品牌形象,提升产品知名度,并以知名度来开拓市场,吸引顾客,扩大市场占有率,取得丰厚润回报,培养忠诚品牌消费者的一种战略选择品牌战略是现代企业市场营销的核心。

从品牌战略的功能来看,一个品牌不仅仅是一个产品的标志,更多的是产品的质量、性能、满足消费者效用的可靠程度的综合体现。

它凝结着企业的科学管理、市场信誉·追求完美的精神文化内涵,决定和影响着产品市场结构与服务定位·因此,发挥品牌的市场影响力,带给消费者信心,给予消费者以物质和精神的享受正是品牌战略的基本功能所在。

实践一证明,良好品牌往往能给人以特别印象,在同等质量下可以索取较高价格。

有些公司拥有良好的品牌甚至还一可以在不同国家逆周期、反季节制造产品,从而使成本与收益流量畅通[1]。

经济全球化背景下,国际竞争越来越表现为品牌的竞争,现代跨国公司绝大多数都是世界知名品牌公司,尤其注重品牌战略的运用,通过品牌这种全方位的输出形态,跨国公司逐步占领了国际市场,可以毫不夸张地说,而今,品牌已是跨国公司市场选择的唯一要素·第二,监督和保一证产品价植品牌是一个集合概念,它包括产品质量、形象·技术、功能、效用等诸多内容。

创造一个广受消费者欢迎的品牌产品,需要日积月累的努力和长期的品质、价值保证。

第三,实现规模经济效益品牌成长带动了企业产品价格上扬,需求增加,有利于企业扩大再生产,增加规模经济收益。

第四,保证企业不断壮大和持续发展许多跨国公司认为,成功品牌的价值不仅在于它们能够保一证将来的收入,增加顾客对公司产品的需求,更在于企业出现危机时能给他们予以支持,确保企业长期发展。

品牌营销战略-外文翻译

品牌营销战略-外文翻译

外文翻译原文Title: Brand LeadershipMaterial Source: NewYork The Free Press Author: Aaker ,David A Brand management is the application of marketing techniques to a specific product, product line, or brand. It seeks to increase the product’s perceiv ed value to the customer and thereby increase brand franchise and brand equity. Marketers see a brand as an implied promise that the level of quality people have come to expect from a brand will continue with competing products more favorable.It may also enable the manufacturer to charge more for the product. The value of the brand is determined by the amount of profit it generates for the manufacture. This can result from a combination of increased sales and increased price, and/or reduced COGS(cost of goods sold), and/or reduced or more efficient marketing investment. All of these enhancements may improve the profitability of a brand, and thus, “Brand Managers” often carry line-management accountability for a brand’s P&L(Profit and Loss) profitability, in contrast to marketing staff manager roles,which are allocated budgets from above, to manage and execute. In this regard, Brand Management is often viewed in organizations as a broader and more strategic role than Marketing alone.The annual list of the wor ld’s most valuable brands, pulished by Interbrand and Business Week, indicates that the market value of companies often consists largely of brand equity. Research by McKinsey & Company, a global consulting firm, in 2000 suggested that strong, well-leveraged brands produce higher returns to shareholders than weaker, narrower brands seriously impact shareholder value, which ultimately makes branding a CEO responsibility.The discipline of brand management was started at Procter& Gamble PLC as a result of a famous memo by Neil H, McElroy.Principles of brand managementA good brand name should:• be protected (or at least protectable) udder trademark law.• be easy to pronounce• be easy to remember.• be easy to recognize.• be easy to translate into all languages in the markets where the brand will be used attract attention• suggest product benefits• suggest the company or product image• distinguish the product “s positioning relative to the competition• be attractive.Types of brands>premium brand>economy brand>fighting brand >corporate branding > individual branding >family branding >Functions of brand(For consumers) Identification of source of product, Assignment of responsibility to product maker, Risk reducer, Search cost reducer, Symbolic device. Signal of quality(For Manufacture)Means of identification to simplify handling or tracing, Means of legally protecting unique associations,Source of competitive advantage, Source of financial returns,(“Strategic Brand Management”3rd edition ,Kevin Lane keller) Brand architectureThe different brands owned by a company are related to each other via brand architecture. In“product its own name and style of expression while the company itself remains invisible to consumers. Procter&Gamble,considered by many to have created product branding,is a choice example with its many unrelated consumer brands such as Tide,Pampers,Abunda,Ivory and Pantence.With “endorsed brand architcture”,a mother brand is tied to product brands, such as The Courtyard Hotels(products brand name)by Marriott(mother brand name).Endorsed brands benefit from the standing of their mother brand and thus save a company some marking expense by virtue promoting all the linked brands whenever the mother brand is advertised.The third model of brand architecture is most commonly referred to as “corporate branding”.The mother brand is used and all products carry this name and all advertising speaks with the same voice. A good example of this brand architecture is the UK-based conglomerate Virgin.Virgin brands all ite business withits nameTechniquesCompanies somethings want to reduce the number of brands that they market. This process is known as “Brand rationalization” Some companies tend to create more brands ans product variations within a brand than economies of scale would indicate, Sometimes, they will create a specific service or product brand for each market that they target.In the case of product branding.this may be to gain retail shelf space(and reduce the amount of shelf space allocated to competing brands).A company may decide to rationalize their portfolio of brands from time to time to gain production and marketing efficiency, or to rationalize a brand portfolio as part of corporate restructuring.A recurring challenge for brand managers is to build a consistent brand while keeping its message fresh and relevant. An older brand identity may be misaligned to a redefined target market, a restated corporate vision statement, revisited mission statement or values of a company. Brand identities may also lose resonance with their target market throngh demographic evolution. Repositioning a brand(sometimes called rebranding),may cost some brand equity,and can confuse the Target market, but ideally,a brand can be repositioned while retaining existing brand equity fou leverage.Brand orientation is a deliberate approach to working with brands, both internally and externally. The most important driving force behind this increased in strong brands is the accelerating pace of globalization.This has resulted in an ever-tougher competitive situation on many markets. A product’s superiority is in itself no longer sufficient to guarantee its success. The fast pace of technological development and the increased speed with which imitations tnru up on market have dramatically shortened product lifecycles. The consequence is that product-related competitive advantages soon risk being transformed into competitive prerequisites. For this reason, increasing numbers of companies are looking for other, more enduring, competitive tools-such as brands. Brand Orientation refers to“the degree to which the organization values brands and its practices are oriented towards building brand capabilities”(Brdson&Evans.2004).ChallengesThere are several challenges associated with setting objectives for a category.• Brand managers somethings limit themselves to setting financial and market performance objectives.They mat not question strategic objectives if they feel this isthe responsibility of senior management• Most product leval or brand managers limit themselves to setting short-term objectives bacause their compensation packages are designed to reward shore-term behavior. Short-term objectives should be seen as milestones towards long-term objectives.• Often product leval managers are not given enough information to construct strategic objectives.• It is sometimes difficult to translate corporate leval objectives into brand-or product-level category• In a diversified c ompany, the objectives of some brands may conflict with those of other brands. Or worse. Corporate may conflict with the specific needs of your brand, This is particularly true in regard to the trade-off between stability and riskiness. Corporate objectives must be broad. enough that brands with high-risks products are not constrained by objectives set with cash cows in mind( see B,C,G,analysis), The brand manager also needs to know senior management’s harvesting strategy.• Brand managers somethings s et objectives that optimize the performance of Their unti rather than optimize overall corporate performance. This is particularly true where compensation is based primarily on unit performance. Managers tend to ignore potential synergies and inter-unit joint processes• Overall organisation alignment behind the brand to achieve Integrated Marketing is complex.• Brands are sometimes criticized within social media web sites and this must be monitored and managed.• Also because of the developmen t of such social technologies, developing a social strategy to develop or increase social currency becomes increasingly importantOnline brand managementCompanies are embracing brand reputation management as a strategic imperative and are increasingly turning to online monitoring in their efforts to prevent their public image from becoming tarnished,Online brand reputation protection can mean monitoring for the misappropriation of a brand trademark by fraudsters intent on confusing consumers for monetary gain.It can also mean monitoring for less malicious,although perhaps equally damaging, infractions, such as the unauthorized use of a brand logo or even for negative brand information(andmisinformation)from online consumers that appears in online communities and other social media platforms. The red flag can be something as benign as a blog rant about a bad hotel experience or an electronic gadget that functions below expectations.译文标题:品牌营销战略资料来源:纽约:自由出版社作者:阿克,大卫品牌管理是营销技术应用到具体产品,产品线或品牌。

品牌营销策略中英文对照外文翻译文献

品牌营销策略中英文对照外文翻译文献

品牌营销策略中英文对照外文翻译文献(文档含英文原文和中文翻译)翻译:品牌消费把品牌看作产品的一个重要组成部分,品牌可以增加产品的价值。

例如大多数消费者会认为一瓶鸦片香水是高品质,价格昂贵的产品。

但是同样样的香水放在不知名的瓶子中可能会被视为质量较低,即使香味是相同的。

品牌已成为产品战略的一个核心问题。

一方面,发展品牌产品,需要一个大量的长期的营销投资,尤其是对广告,促销和包装。

制造商往往会发现自己仅仅做产品更容易,更便宜,而让别人做品牌建设。

例如,台湾厂商已采取这种方法。

他们做出了大量世界服装,电子消费和电脑,但是这些产品却不采用台湾的品牌名称进行销售。

另一方面,多数厂家最终了解到公司的核心竞争了在于掌握品牌。

例如,名牌服装,电子和计算机公司可以用马来西亚和其他地方的便宜资源可以取代台湾制造厂家。

台湾生产者对于更廉价的供应商而导致的销售额减少无能为力- 消费者忠诚的是品牌,而不是生产者。

然而,过去日本和韩国企业,没有犯这样的错误。

他们花巨资为他们的产品建立,如索尼,松下,JVC,现代,金星和三星这些品牌。

即使这些公司没有能力在自己的本土上制造他们的产品,他们的品牌名称继续指挥顾客的忠诚度。

强大的品牌拥有消费者的专营权–那就是,他们能够指挥消费者的忠诚度。

这意味着大量的客户需要这些品牌和拒绝替代品,即使这些替代品以某种低价供应。

那些具有较强消费专营品牌的公司能够抵抗竞争对手的促销策略。

因此,它使供应商投入巨资建立强大的国内甚至全球的认同和偏好的品牌变得有意义。

什么使品牌?也许,专业营销人员最突出的技能是他们创建,维护,保护,巩固和提升品牌的能力。

品牌是一种名称,术语,标志,符号,设计或它们的组合,这是用来确定某种商品或服务的卖家,把他们从竞争对手中区别开来。

因此,一个品牌标识产品的制造商或供应商。

例如可乐- 任何制造商可以生产可乐,但只有可口可乐公司生产可口可乐。

品牌是不是一个新现象。

在过去的一百年中,它的使用已有了相当大的发展。

品牌管理参考文献及外文文献翻译-英语论文

品牌管理参考文献及外文文献翻译-英语论文

品牌管理参考文献及外文文献翻译-英语论文品牌管理参考文献及外文文献翻译参考文献[1] (美国)迈克尔.R.所罗门. 消费者行为学[M] . 经济科学出版社,2002. [2] 陈艳. 名牌战略及实施[J] . 商业研究,2005(1).[3] 雷平. 我国实施名牌战略过程中的难点及对策思考[J] . 商业研究,2004(5).[4] 蔡凯龙. 创名牌更要保名牌[J] . 经营管理者,2003(5). [5] 安进. 塑造品牌[M] . 山西:山西经济出版社,1999.[6] Michael Armstrong : Makeing The Brand[M] . English EconomicalPublishing House, 2005.[7] 朱方明. 品牌促销[M] . 中国经济出版社,2003(1).[8] Paul Temporal : How Does The Brand Develop[M] . Journal ofAppliedEconomics , 2003[9] 西荛. 品牌的动态策划[J] . 品牌策划新主张,2002(1). [10] 张续焦,帅建淮. 成功的品牌管理[M] . 北京:中国物价出版社,2002. [11] 李芳. 名牌战略与创新[J] . 中国名牌,2005(9).本文源自六维论文网 [12] 孙立平. 中国企业品牌战略的制胜之道[J] . 决策探索,2004(2). [13] 叶明海. 品牌创新与品牌营销[M] . 河北:河北人民出版社,2003:15-18,31. [14] 王二院,如何演绎品牌[J] .中国名牌,2003(1).[15] DEL.J.Hawkins : Consumer Behavior[M] . MCGraw-Hill , 2002.[16] Phillip Kotler : Marketing Management[M] . Printice-hall , 2004.绪论新经济时代的大型企业面临的最主要问题是如何建立和管理企业的品牌。

关于“品牌”方面的外文文献

关于“品牌”方面的外文文献

外文翻译外文翻译原文1Supply chain interactions due to store-brand introductions: Theimpact of retail competitionStore-brand products are of increasing importance in retailing, often causing channel conflict as they compete with national brands. Focusing on the interactions that arise in single-manufacturer single-retailer settings, previous research suggests that one main driver of store-brand profitability to the retailer is that it leads to a reduction of the national-brand wholesale price. Under retail competition, the Robinson Patman Act then introduces an interesting trade-off: A retailer that introduces a store brand incurs the associated costs and risks, while sharing this benefit with its competition. We show that the resulting interactions can cause retailers to play “chicken”, either of them preferring a store-brand introduction by the competitor. Such interactions do not arise in channels with a single retailer, as has been the object of most previous research, and we show that some of the key insights derived from single-retailer models fail to hold when retailers compete. We conduct a numeric study, and our findings suggest that retailers are more likely to randomize their store-brand introduction strategies when customers have strong store preferences, and when the retailers’ store-brand products are similar to the national-brand product in terms of customer valuations and production cost.Intuition suggests that the introduction of store brands increases the retailers’ power in the supply chain and that the manufacturer needs to reduce the wholesale price to sustain national-brand sales. Assuming that this intuition holds and that this wholesale price reduction is one of the key drivers of store-brand profitability, the legislation associated with the Robinson Patman Act introduces an interesting trade-off into the retailers’ decision making. Since the act requires that the manufacturer charges the same wholesale price to all retailers (unless there is a good and fair business reason for differentiation), the manufacturer might have to adjust this “global” wholesale price due to some retailers’ store-brand introduction. While manufacturers in practice justify slight wholesale price differences by differentiating packaging and deliveryoptions, the act ensures such differences to be minor. A retailer that introduces a store brand then incurs the associated risks and costs, while sharing most of the benefit with all competing retailers. We show that such interactions might induce retailers to play chicken, either of them preferring a store-brand introduction by the competitor. Such interactions do not arise in supply chains with a single retailer, as has been the object of most previous research.To the best of our knowledge, our work presents the first attempt at explicitly studying the determinants of store-brand introduction decisions of independent and competing retailers. We consider these decisions in a spatial model with aspects of both vertical and horizontal product differentiation, where store-brand introductions are associated with fixed costs. Most analytical research of store-brand introduction interactions in supply chains has considered single-retailer settings. We show that the supply chain interactions that govern store-brand introduction decisions might be of a very different character in the presence of retail competition.Author: Ana Groznik and H. Sebastian HeeseNationality: Ana Groznik(Portugal),H. Sebastian Heese(USA)Originate from: Production, Manufacturing and Logistics由供应链协作引入商店自有品牌:农产品零售业竞争的影响商店自有品牌的产品在零售渠道冲突中变得越来越重要,这往往导致他们与民族品牌产生竞争。

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品牌营销策略外文翻译参考文献(文档含中英文对照即英文原文和中文翻译)翻译:个性、顾客品牌偏好和品牌社群:关于顾客、品牌和品牌社群的实证研究1 引言目前,学术界有关品牌社群的研究非常多,如苹果电脑Mac、哈雷摩托车和大众汽车的高性能两箱小车Golf GTI品牌社群的研究,还有乐于购买科幻小说的社群。

这些研究都证实了学术界对品牌社群有着巨大兴趣,应用到营销类的文献并论证了它们之间实际的相关性。

品牌社群是指“一种专门的、不受地理区域限制的社群,它建立在使用某品牌的消费者之间一整套社会关系的基础上”。

研究表明,品牌社群可以影响社员的感知和行为,并且它作为谈论品牌的场所,是想法和创新的来源。

品牌社群内的顾客会相互影响彼此,同时通过人际交流的过程,他们进而可以影响其他顾客。

最重要的是,顾客与中心品牌的关系的塑造和深化根本上受品牌社群成员之间的社交的影响。

品牌社群与市场营销经理有密切关系至少有三个原因。

第一,它们是市场信息的重要来源。

通常,社群成员拥有大量的产品知识,他们不仅讨论新产品的介绍、产品的功能和市场营销活动,而且他们甚至会对新产品的发展有好点子;第二,品牌社群通常被认为可以实施特定的营销策略的截然不同的细分市场;第三,品牌社群在培养品牌关系方面有着重要作用,因为品牌社群成员有着很强的品牌承诺和品牌忠诚。

尽管品牌社群的形成机理和作用的研究已经很有一定深度,但是对于个人层面的品牌参与动机的理解还不够充足。

品牌社群之中有三种主要的关系影响着顾客的行为:顾客与品牌、顾客与顾客和顾客与社群之间的关系。

在最新的研究中,我们关注其中的两种关系:顾客与品牌之间的关系(特别是顾客的产品依恋)和顾客与社群之间的关系(特别是社员对品牌社群的认同)。

在接下来的文献回顾中,我们大概地讨论了顾客与品牌的关系,特别是在品牌社群的环境下。

之后,我们回顾了第二种关系(在顾客与社群自身之间)方面的文献。

接着,本文进行了实证研究,并结合数据分析。

根据这些发现并经过讨论,我们得到一些结论和这些发现对品牌和产品的管理的意义,同时,我们也承认本次研究存在一些局限之处。

2 品牌社群中顾客与产品之间的关系人们不仅仅是因为产品的功能性而产生购买行为。

产品和品牌不仅有功能性价值,它们也因被看作有着社交意义的标志而被理解和使用。

研究表明顾客有目的性地根据产品的含义选择购买的产品,这是因为其他人会将这种含义与消费者联系起来。

当消费者或使用者在使用和展示某个物体,包括有品牌的产品,它的含义会转移到使用者或消费者身上。

维布伦的关于显著性消费的创造性研究说明了这样一个事实,拥有者购买或展示了某种产品是因为这些产品标志了他们的地位。

顾客使用产品也是为了表达他们自己的个性和标识出他们的个性,也就是说,表达和巩固他们的辨识度和独特性。

某些消费品可以供顾客用来定义和维持他们自己的个性,与此同时结果是,这些消费品与它们的拥有者有了情感上的联系。

研究表明,人们更依恋那些对他们有情感性价值的消费品。

比起与消费者较少依恋的物体,消费者强烈依恋的物体会得到情感上的关注与需要,也被认为更加有价值的。

与此相反,一个较低粘附性的物体从而表明认同的缺失,或者说,在某种程度上,它不具有表明自我的特性。

那些让顾客依附的产品能“提供个性化的自我表达的线索”。

他们使得顾客能够表达他们的特性。

因为它们与顾客个性之间强烈的关系,所以人们认为它们这么做是十分合理的。

因而,一方面消费品与顾客相关是因为它们有助于和沟通顾客的个人形象和个性。

产品对个人的自我概念的贡献(以建立和定义的形式、维护自我概念和自我形象)导致了对产品的看法不仅紧密地与个性相联系,而且在个性方面有很强的沟通能力。

这为顾客进一步导致了和巩固了消费品的情感核心。

因此,我们提出如下假设:H1: 个人与品牌一致性与产品依恋正相关。

产品依恋与顾客对拥有某一特点的物体的依恋有关。

舒尔茨和贝克认为品牌资产和品牌依恋应该被认为是相关但截然不同的现象。

顾客产生品牌依恋所形成的有形资产是无可替代,并且作为一个特定的消费品通过消费者个人与消费品的互动,在消费者心理上占据优势、不断修正与交流,有着带来索引性价值的潜力。

因此,关系是在顾客与特定的、单个的物体之间形成的。

所以,产品依恋是如何与蓄意的品牌忠诚联系起来的呢?品牌忠诚指的是“一个对未来持续地重新购买或资助偏爱的产品或服务的根深蒂固的承诺,因此造成对同一品牌或同一品牌系列的重复性购买,尽管存在情境性的影响和营销努力导致品牌转换的潜在影响”。

为了促进忠诚行为的发生,使频繁的、累积的满意片段变得集聚、混杂起来,是有必要的。

换句话说,在单次的使用情形下,当产品交付价值给顾客并创造满意,忠诚就有可能发生。

关系营销方面的文献也表明满意在信任之前发生,就像是顾客满意产生于过去的交易结果培养出的顾客对于他或她将受到公平对待和卖方关心他或她的福利的信心。

在产品依恋的定义中,它被描述成与产品之间非常紧密的关系,比如这个产品很好地满足了顾客的需求,好比有着重复使用情况的耐用品。

在品牌社群的环境下,由于产品是一个品牌化的消费品,我们假设品牌被看作产品本身的一个完整的方面,因此我们认为对某个产品的依恋会导致与之相关的品牌的信任和忠诚。

H2:品牌依恋与顾客意图保持品牌忠诚正相关;H3: 品牌依恋与品牌信任正相关。

3 品牌社群中的品牌与社区关系品牌社群成员对品牌社群的认同是品牌社群的重要特征。

品牌社群认同定义为“(顾客)感知属于某一团体,从而导致个人认同这一团体”。

之前的研究表明,品牌认同是品牌社群成员行为的重要的决定性因素。

品牌社群认同有一个认知成分(顾客品牌社群成员身份的自我意识和与其他成员相似性的感知)和情感成分(顾客对团体的情感参与,例如,消费者与团体的情感契约)。

基于个性方面的研究,我们假设品牌社群与其成员的关系总体上取决于他或她的个人个性。

“大五”人格特质中的神经质、外向型、宜人性与开放性组成不同个人的人格特质模式。

这五种人格特质已经被理论化、实证研究过和在众多实证研究中被证实。

许多研究也将人格热值与不同的行为联系起来,比如思维方式、价值和不同的需求。

在市场营销的研究中,众多研究采用人格特质才研究许多认知、情感和行为性的变量,比如情感和顾客满意、广告诱发的情绪和对广告的反应、顾客问题解决模式、品牌偏好、口碑和产品知识。

借鉴人格研究方面的文献,大五人格中的两种变量与品牌社群认同相关:外向性与宜人性。

外向性与友善的、善社交的、自信的和活跃的个性有关。

外向的人喜欢人群、大的团体和聚会。

在外向性特质上得分高的个人具有社交优势、毫不犹豫地发言的特点。

另一方面,那些得分较低的个人被描述为更为喜欢躲在隐蔽处和倾向于让其他人发言。

显然地,团体对外向的人来说是重要的。

因此,我们提出如下假设:H4:外向型的人格特质与品牌社群认同正相关在宜人性人格特质得分高的人们被描述为温厚的、宽容的、彬彬有礼的、乐于助人的、慷慨的和善于合作的。

人们认为具有宜人性人格特质的个人特别无私的、富有同情心的和渴望帮助别人,同时这种人格特质的特点是个人争取合作而不是竞争。

因此,宜人性包括和他人保持令人愉悦、使人满意的关系。

在一个组织背景下,研究发现具有高宜人性的雇员对组织展示出更高水平的情感依赖、认同和参与。

品牌社群重要特征之一是它的成员“乐于帮助其他成员、参与集体活动,另外通过社区认可和加强他们对自身和他人的价值的方式持之以恒地做出相应的行动。

因此,我们假设:H5: 宜人性的人格特质与品牌社群参与正相关。

哈雷摩托车拥有者团体的研究表明参与品牌社群可以增加成员对哈雷品牌的偏好、品牌承诺和使成员进行口碑宣传。

品牌社群成员会增加品牌知识的共享、支持彼此和就产品本身进行交流沟通。

最近,埃利奥特和亚伦泊路发现这样一个事实,品牌信任可以通过亲密的人的推荐产生,比如朋友或家人。

当这些受信任的人们依赖某一品牌和提倡这一品牌,新的消费者可能将对这些人的信任转移到这一品牌上。

这也许与品牌社群的大环境也有关,消费者认为在品牌社群中,其他的社群成员就像志趣相同的个体在分享他们对某一品牌或产品的喜爱。

通过品牌社群,顾客们培养他们与品牌的关系。

这些机制会导致品牌信任。

乔胡瑞和霍布鲁克定义品牌信任为消费者愿意依靠品牌的能力来执行其规定的功能。

由此,我们提出如下假设:H6:品牌社群认同会增加品牌信任。

阿格西姆等人研究了品牌社群成员之间的社交互动,从而发现个人对品牌社群的认同可以极大地影响他们品牌社群参与的水平。

巴哥哲和杜拉卡认为当一个人对品牌社群的认同增加和培养参与团体活动,更大范围的品牌参与就会发生,这会促进品牌形象与个人身份地位的同化,并且他们预测品牌社群中正在进行的活动会证实和加强顾客与品牌的联系。

这符合伊斯卡拉和贝特关于参考群体对顾客与品牌的联系的影响的论证。

他们论证了使用参考群体的品牌是品牌联想的来源,还有当他们的参考群体与品牌、参考群体与顾客的自我概念有着强大的联系时,顾客们就会发展出自我与品牌的联系。

因为品牌社群对那些属于社群的个人来说是重要的和有价值的群体,同时这些品牌社群是围绕被喜欢的品牌而形成的,我们认为个人对品牌社群的认同会对他们品牌忠诚的意图有着强烈的和积极的影响。

因为,我们提出如下假设:H7:品牌社群认同与增加品牌忠诚有联系。

4 品牌信任与忠诚摩根和汉特认为信任是任何长期关系的关键因素。

如果人们信任另一方,他们很有可能会对另一方建立某种形式的积极的行为意图。

作为品牌信任的重要后果,品牌忠诚已经被概念化,作为对品牌的行为意图或者作为实际中购买行为的一种模式,或者两者兼有。

品牌信任与品牌偏好也被看作品牌承诺的培养元素之一,在市场中这将一次对品牌的成功产生重要影响。

德尔加多和姆奴尔发现品牌信任对顾客承诺有强大的影响,他们被认为是除了品牌回购意图的,品牌忠诚的一个因素。

在一个更加近期的研究,他们论证了品牌信任对品牌忠诚的积极影响就像这样。

借鉴关系营销和品牌承诺的承诺—信任理论,乔胡瑞和霍布鲁克提出品牌信任和品牌偏好对态度上的忠诚和回购行为有强大的影响。

品牌信任会导致更高水平的忠诚,因为信任使彼此间的交易关系更具价值。

因为,基于乔胡瑞和霍布鲁克的发现和他们的理论论证,我们提出如下假设:H8: 品牌信任与忠诚意图正相关。

5 讨论与启示在本次研究中,我们关注品牌社群中的两个中心关系:顾客个人与品牌、顾客与品牌社群之间的关系。

品牌依恋具体体现了第一次关系类型,成员对品牌社群的认同会加强他或她与品牌社群本身的关系。

为了研究迄今为此被忽视的这些关系,我们调查了个人因素,还有产品依恋和社群认同的重要作用。

本次研究成果对品牌方面的文献贡献有如下两条。

第一,我们发现个人在人格特质方面的差别确实影响成员对品牌社群的认同,同时在品牌中品牌社群认同也是导致品牌忠诚的重要变量。

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